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Job Description ESSENTIAL FUNCTIONS • Responsible for supervising, directing, and developing patient account and insurance follow-up representatives., • Assist staff with timely identification of denial trends and work with team to initiate workflows to resolve future denials., • Maintain positive leadership and gives frequent performance feedback and encourages two-way participation and ideas., • Perform quality auditing on live and retrospective auditing of inbound and outbound phone calls., • Performs monthly billing audits to ensure timely and accurate claims submission and insurance follow-up activities., • Coaches established employees when needs are identified, holding employees accountable for results through coaching and development of action plans., • Performance management of personnel including reviews, corrective action, mentoring, and development plans and performance improvement plans., • Assist in interviewing, hiring, and training of new staff members., • Monitor and manage the productivity and performance of assigned employees including reporting daily/weekly/monthly department metrics to Senior Management., • Responsible for handling escalated patient phone calls regarding billing and payment issues., • Acts as a resource to the department taking inbound phone calls to provide coverage for breaks and lunches., • Review patient accounts for accurate customer service, supporting documents, and correct collections activity., • Support and comply with all company policies and procedures and comply with Medicare and Medicaid regulations., • Conducts regularly scheduled staff meetings., • Must be able to meet deadlines given by Senior Management., • Research and resolve discrepancies in a timely manner., • Works with sensitive and confidential materials and must be able to exercise discretion., • Review and assist with processing refunds, turning accounts to collections and financial assistance applications., • Responsible for accurate and timely application of transactions including adjustments and write-offs., • Must have a full understanding of the Revenue Cycle Management process to include Collections, Billing, and Coding, • Excellent critical thinking, troubleshooting, and analytical skills, • Excellent interpersonal skills including conflict management, • Experience working in Microsoft products – Word, Outlook, and Excel (advanced formulas, pivot table), • Well organized and able to meet deadlines, • Knowledge in patient billing, healthcare administration, healthcare insurance requirements, and medical terminology and coding., • Knowledge of business office methods and policies regarding productivity/workload analysis and scheduling procedures., • Skilled in defusing difficult situations while remaining calm and exhibiting professionalism and courtesy., • Skilled in establishing metrics and clear objectives including performance management., • Ability to multi-task and work well under pressure, • Ability to analyze problems and interpret information and to prioritize and reprioritize, as necessary. Ability to work independently, and as part of a team., • HOPCo Mission, Vision and Values must be acknowledged and adhered to, • List additional organization requirements such as training conducted by organization This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description A positive future for every child Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career that brings joy and satisfaction in knowing you make a difference. We offer over 40 programs and services to more than 140,000 children. Why choose us? • You will be rewarded with benefits, including zero contribution health plan options, 401K plan, wellness programming, and generous paid time off., • You will have the opportunity to represent a highly respected non-profit agency in Arizona. We seek a bilingual (English/Spanish) Administrative PA Specialist for our Health and Developmental Services Department – Birth to Five Center of Excellence. This position is responsible for diverse administrative duties, including answering phones, customer service, checking in clients, responding, and following up on clients’ insurance billing questions. In addition, the individual will be responsible for verifying medical insurance eligibility, obtaining insurance benefits for clients, and ensuring prior authorizations for services are completed in a timely manner. Working with the other Administrative Assistants to accomplish administrative duties within the program. Other duties may include verbal and written translation, filing, database entry, copying, faxing, maintaining EMR files, etc. This position works out of our main office from Monday to Friday and the hours from 8 am to 5 pm. Duties Include: Greet and welcome families to the clinic and connect them with their service. Assist with Pre-Authorizations (PAs) for clients' insurance benefit levels; contact and receive verification of benefits from insurance companies to make sure the necessary authorization for services is obtained. Communicate with families in regards to explanation of benefits(EOB) regarding copays, co-insurance, and deductibles and documenting the appropriate information in the client's EMR record. Assist with tracking the status of PAs on a daily basis and serves as a resource for clinical staff to facilitate timely completion. Follows up and contacts referral sources, pediatrician offices and other community professionals for any additional information needed to process the PAs Assist with reviewing and reconciling data for billing purposes Translate and interpret documents written in English to Spanish Respond to emails, faxes, and requests on time as established by program guidelines. Collaborate with supervisor and other team members on special projects. Qualifications • High School diploma / GED, • Minimum 2 years of billing/ medical insurance experience required, • Bilingual – ability to speak, read, and write (English/Spanish) fluently., • Two (2) years of experience working in an office setting., • Proficiency with Microsoft Office (MS) 365 and other MS Office applications, such as Word, Excel, and PowerPoint., • Effective interpersonal and written communication skills., • Comfortable on the phone and can multi-task in a fast-paced environment., • Effective interpersonal and written communication skills. Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here.

Job DescriptionSalary: Title: Administrative Assistant Location: Tempe, Az Wilson Construction Company has immediate opening at our Regional office in Tempe, AZ for an Administrative Assistant that can handle multiple tasks in a continually fluctuating environment. This position will report to the Director of Operation, work closely with the Headquarter office, and will act as a liaison between the two offices. The Administrative Assistant will also support the local field staff with clerical and administrative duties as required. Requirements: Minimum 2 years professional office experience in an administrative position; Proficiency in MS Office: Outlook/Excel/Word; Proficiency in Adobe Acrobat; Self-Motivated; Attention to detail; Strong organizational skills; Ability to independently prioritize workload, stay on top of deadlines and assist others in meeting deadlines; Strong follow-up and follow-through; Dependability / Reliability; Willingness to assist where needed and work as a team; Ability to foresee needs of others and act accordingly; Flexibility, a positive team-orientated approach to problem solving, and a sense of humor are a must. Ability to effectively interact with various personality types at all levels. Responsibilities: Reception and front desk responsibilities to include visitors, phones, mail, faxes, meeting coordination, office supply orders; Collect and process weekly paperwork for Tempe office, shop and surrounding field staff and job sites; Ensure proper completion of paperwork and follow up as needed; Obtain approvals on all invoices, expenses, timesheets, and other job related documents; Compile, scan and upload/store documents electronically and maintain onsite files; Print bid documents needed for proposals; Review billing workups for % complete, Unit, and T&E on a weekly and monthly basis for projects in Arizona and New Mexico; Provide new hire training and monitor progress. Assist in maintaining vendor accounts/services for Tempe office and job sites where necessary; Assist Director in communicating and responding as needed on to requests and status updates to the headquarter office regarding various information; Other various clerical/administrative tasks to support the Tempe, New Mexico and Headquarter offices as requested. Competitive hourly wage and excellent benefits package including employer paid medical, dental, vision, 401(k), personal time off and holiday pay. Wilson Construction Co. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Smoke & drug free environment. Successful candidates will be required to pass post-offer and random drug tests, including marijuana. To apply: Please submit your cover letter & resume via our website through the Opportunities page:

Job Description Reporting to the Financial Controller, the Senior Accountant will play a key role in supporting the finance and accounting function, bringing a solid foundation in healthcare financial accounting and operations, preferably within a medical laboratory or broader healthcare setting. Experience with grant accounting and familiarity with federal funding requirements (e.g., OMB Uniform Guidance) is highly desirable. This role is responsible for ensuring accurate financial reporting, maintaining compliance, and contributing to the overall efficiency of financial operations. The ideal candidate is a proactive problem solver with strong knowledge of GAAP and understanding of the financial processes unique to healthcare, including payer reimbursement workflows. As part of a dynamic, high-growth, organization, the Senior Accountant will also support various ad hoc projects and special requests as the company continues to scale. Job Responsibilities: • Healthcare Revenue Accounting & Reporting:, • Ensure accuracy of general ledger entries related to healthcare transactions such as billing revenue recognition and payments., • Work closely with Revenue Cycle Management team to develop, maintain, and record A/R reserve analyses, along with other revenue and collections-related reports., • Month-End and Year-End Close:, • Prepare and review journal entries, accruals, and account reconciliations., • Support the preparation of the monthly financial reporting package., • Maintain audit-ready workpapers and assist with the annual external audit process, interfacing directly with audit team., • Financial Analysis and Reporting:, • Analyze financial variances and trends across projects and departments., • Generate and present ad hoc management reports to support strategic planning and decision-making., • Contribute to annual budgeting and forecasting processes., • Process Improvement & Internal Controls:, • Identify and implement enhancements to accounting policies, procedures and workflows., • 5-7 years of progressive experience in accounting and/or audit, with a strong preference for experience in healthcare, hospital, or medical laboratory settings, • Grant accounting experience is a plus, • Deep knowledge of Generally Accepted Accounting Principles (GAAP) and healthcare revenue cycle operations., • Proficient in entry- to mid-level accounting platforms such as Xero, QuickBooks Online, NetSuite, etc., • Experience with general ledger migrations or system implementations is a plus, • Background in the healthcare or medical diagnostics industry strongly preferred., • Advanced proficiency in Microsoft Excel (including pivot tables, lookups, etc.) and the Microsoft Office Suite, • Strong attention to detail with a high degree of accuracy, • Strong analytical, critical thinking, organizational, and problem-solving skills, • Ability to work independently while also thriving in a collaborative environment, • Excellent verbal and written communication skills, • Combination of seated and standing work to complete the core functions of the role, • The position is located at CND's headquarters in Scottsdale, AZ; with flexibility to work remotely 1-2 days per week as coordinated with manager.