Administrative Operations Specialist
27 days ago
Boca Raton
Job Description:\n\n Areas of Focus: Accounting, Payroll, Employee Administrative Processes, & Office Administration. Job Summary We are seeking a highly experienced Administrative Operations Specialist with at least seven years of hands-on experience in multi-state accounting, payroll processing, employee administrative processes related to onboarding, payroll, and records management, office administration, and advanced Excel data management. This role supports critical business operations across our healthcare technology organization, which includes approximately 75 U.S. employees and an additional 55–75 offshore resources provided through a combination of parent-company subsidiaries and external third-party vendor partnerships. Success in this position requires exceptional attention to detail, strong critical-thinking and problem-solving skills, and the ability to manage competing priorities across accounting, payroll, and employee administrative functions in a fast-paced, compliance-driven environment. The Specialist will collaborate regularly with leadership, including the CEO and the Director of Administrative Operations, and may support evolving accounting or administrative needs as business requirements change, while managing confidential information with accuracy and professionalism. The role requires a highly organized individual who can balance multiple concurrent deadlines, remain steady under pressure, evaluate information holistically, connect details across functions, and proactively question inconsistencies or gaps to prevent downstream errors, delays, or compliance risks. Core Values Our Core Values reflect who we are and guide how we work, lead, and collaborate. They apply to every role and define the standards of behavior and performance expected across the organization. We seek individuals who align with these values and contribute to a positive, respectful, and high-performing workplace culture.Client Success: We build trust by listening, understanding, and delivering value that helps clients achieve their goals.Ingenuity: We embrace creativity and innovation to develop better solutions and improve how we work.Nimble: We adapt quickly to change and focus on what drives results.Curiosity: We seek understanding, ask questions, and continuously develop our knowledge and skills.Reliability: We hold ourselves accountable and deliver on our commitments. In this role, Client Success is supported by maintaining accurate, timely, and compliant internal operations that enable teams to deliver effectively for clients. Ingenuity is demonstrated by identifying opportunities to improve administrative processes, streamline workflows, and apply practical solutions that enhance efficiency and reliability. Being Nimble means managing shifting priorities, deadlines, and requests with focus and composure while adapting to changing business needs. Curiosity is reflected in asking thoughtful questions, connecting information across accounting, payroll, HR, and administrative functions, and seeking to understand the “why” behind processes to prevent errors and improve outcomes. Reliability is demonstrated through accountability, discretion, and consistently delivering accurate work while handling sensitive financial and employee information with professionalism and care. Work Authorization & SponsorshipThe Company does not provide visa sponsorship or employer-supported work authorization of any kind, now or in the future. This includes, but is not limited to, H-1B, H-1B1, H-2B, L-1, O-1, TN, E-3, E-1/E-2, F-1 OPT or STEM OPT, J-1, H-4 EAD, L-2 EAD, or any other immigration status or work authorization that requires employer petitioning, sponsorship, extension, verification, or other employer action.All candidates must have active, valid, and unrestricted authorization to work in the United States at the time of hire and throughout employment, without any sponsorship, petition, or support from the Company.The Company complies with all federal immigration laws, including the Immigration Reform and Control Act (IRCA), and does not discriminate based on citizenship or national origin. Employment Eligibility & Pre-Employment Screening NoticeOur Company participates in E-Verify as part of certain client contractual requirements. In accordance with federal law, all new hires must complete Form I-9 and provide documentation acceptable to the U.S. Department of Homeland Security (DHS) to verify their identity and authorization to work in the United States within three (3) business days of their start date. For more information on employment eligibility verification and acceptable documentation, visit the DHS website at: a condition of employment, candidates are subject to a post-offer background check, prior employment verification, and drug screening. Employees may also be subject to background checks or drug testing where required by applicable law or client contractual obligations. All screening is conducted in compliance with the federal Fair Credit Reporting Act (FCRA) and applicable federal, state, and local laws. The scope and timing of drug testing may vary by state and role, depending on applicable legal requirements.All positions require pre-employment drug screening. The scope and substances tested may vary by state, depending on applicable state and local laws. Work Location This is a hybrid position based in our Boca Raton, FL office and is not a fully remote position.The role requires regular on-site presence at the Boca Raton office, with a current expectation of at least two (2) days per week. In-office requirements may increase to three (3) or more days per week based on business needs, collaboration requirements, training, or leadership presence. During certain weeks, additional on-site days, up to five (5) days, may be required. Candidates should be comfortable with a flexible hybrid model where in-office expectations may evolve over time.Team members must be available to adjust their on-site schedule to support required in-person meetings, collaboration, or other business activities.Candidates must currently reside within a 50-mile radius of our Boca Raton, FL office. Relocation assistance is not available for this position. Work ScheduleThis is a full-time, exempt position that generally aligns with standard U.S. business hours. The role requires professional flexibility to adjust work hours when necessary to meet deadlines, attend meetings, support time-sensitive activities or collaborate across time zones. While the Company does not expect excessive hours, this role requires professional judgment and flexibility, and individuals who require a rigid 9–5 or fixed 40-hour schedule may not be successful. Reasonable accommodations will be provided in accordance with applicable law. Technology & Hybrid Remote Work RequirementsThis role requires strong proficiency with Microsoft 365 applications and regular use of business systems that support accounting, payroll, HR, reporting, and administrative operations. Candidates must have reliable and secure technology, stable internet access, and a dedicated, professional, private, and confidential workspace when working remotely. On-site presence in the Boca Raton, FL office is required as scheduled. Work EnvironmentThis role operates in a professional office and hybrid work setting. On-site work takes place in our Boca Raton, FL office, and remote work requires a workspace suitable for confidential tasks and professional virtual participation. The role involves regular use of computers, business software, and video conferencing tools to support accounting, payroll, HR, and administrative activities. Team members are expected to maintain a professional presence in both in-person and virtual interactions. Occasional travel for Company meetings or events may be required. Reasonable accommodations will be provided in accordance with applicable law. Physical, Sensory, Communication and Cognitive RequirementsThis role requires the ability to perform essential job functions that include prolonged periods of computer use, frequent communication in spoken and written English, and the ability to analyze information, manage multiple priorities, sustain focus, shift between tasks or contexts, and maintain strong attention to detail in a dynamic, fast-paced environment. The role requires the ability to maintain organization, composure, and clear judgment when navigating multiple simultaneous tasks, deadlines, and responsibilities. Reasonable accommodations will be provided in accordance with applicable law. The full requirements will be shared with candidates during the interview process. What You Will Do - Brief SummarySupport accounting, payroll, employee administrative processes related to onboarding, payroll, and records management, office administration, and internal reporting activities, including coordination of day-to-day office operations as needed, with accuracy, discretion, and confidentiality. Maintain financial spreadsheets, operational data, and administrative tools using advanced Excel skills and strong attention to detail.Process and validate information across multiple systems and workflows, applying judgment to identify errors, inconsistencies, or issues that require clarification or escalation, and understanding potential downstream impacts.Assist in onboarding and offboarding processes and maintain accurate, compliant employee and contractor documentation.Work closely with executive leadership, including the CEO and Director of Administrative Operations, to support operational needs. Contribute to process improvements and ensure compliance with internal controls, policies, and regulatory requirements. EducationRequired: High school diploma or equivalent.Preferred: Bachelor’s degree in business, accounting, or a related field, or a combination of education and professional experience that provides equivalent knowledge and competencies.Preferred/Considered a Plus: Experience with ADP Workforce Now; experience within the software development and/or consulting industry. Minimum 7 Years of Professional Experience RequiredExtensive hands-on experience in administrative operations or related corporate support functions involving accounting, payroll, human resources administration, and office administration.A track record of managing multiple functions in a deadline-driven, compliance-focused environment with the ability to shift between varied priorities and contexts on a regular basis.Demonstrated ability to apply accounting principles, internal controls, reconciliation concepts, and the interdependencies between accounting, payroll, HR, and other operational processes, including understanding how errors or changes in one area can create downstream impacts such as incorrect reporting, data inconsistencies, delayed payments, or compliance risks.Hands-on responsibility for accounting workflows such as accounts payable coordination, financial data tracking, bank activity monitoring, tax-related tasks such as sales and use tax tracking, filings and payments, or similar financial administrative work requiring accuracy and confidentiality.Direct involvement in multi-state payroll processing with knowledge of payroll terminology, regulatory requirements, reporting, and the downstream impact of payroll decisions on financial and HR systems.Background in multi-state employee administrative support, including onboarding and offboarding, maintaining employee records, processing employment documentation, and applying employment-related processes that require knowledge of employment law fundamentals and recordkeeping standards.Coordination of office administration activities across one or more locations, including vendor coordination, service requests, supply management, and daily operational support.Collaboration with executive leadership and cross-functional teams, including comfort working with international counterparts and adjusting communication and workflows to support global coordination.Use of administrative systems such as HRIS, payroll platforms, accounting systems, ERP modules, or similar tools that support internal operations and data integrity.Advanced-level Microsoft Excel skills to independently structure and manage financial and operational data, including designing spreadsheets, applying advanced formulas, building pivot tables, validating data accuracy, and developing efficient processes that support accounting, payroll, and HR workflows.Advanced skill in Microsoft 365 applications, including Outlook, Word, and Teams, with the ability to support documentation, tracking, reporting, workflow management, and communication.Capacity to manage varied responsibilities across multiple administrative domains with consistent accuracy, sound judgment, confidentiality, and attention to detail in a dynamic, multi-state operating environment. Hiring Pay Range: 76,000 – 95,000 annualized. The stated hiring pay range is our good faith belief at the time of this posting. Final compensation placement will vary based on multiple factors such as position level placement, experience, knowledge, geographic location, competencies, and skill level as well as internal equity. Bonus Compensation: Discretionary annual bonus amounts are not guaranteed and are subject to change based on company and individual performance. Discretionary annual bonuses, when paid, are determined by the leadership team and based upon individual performance that exceeds role expectations. Benefits: In accordance with this position, hired individuals may be eligible to participate in Company benefit plans and programs, including paid time off benefits (vacation, holiday, and sick time); group medical, dental, and vision insurance programs; life insurance and disability benefits; the Company’s 401 (k) retirement plan, in accordance with and subject to the eligibility and other provisions of such plans and programs. Hiring Process Applications that meet the minimum requirements and are not screened out through the initial application questions will be reviewed by a member of our team. Selected candidates will be contacted for an initial interview of approximately 30–60 minutes with the hiring manager. Final candidates will be invited to an on-site interview in our Boca Raton office, typically lasting 60–90 minutes, with the hiring manager and the CEO. As part of the final interview stage, candidates will complete a short, live Excel exercise to help us understand how they work with data in real time and apply critical thinking in practical scenarios. This is a job-related exercise and not a speed or trick test. Equal Employment Opportunity: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation