Certified Medical Assistant
26 days ago
Baton Rouge
Job Description SUMMARY: Assists providers and patients in receiving high quality, patient-centered care; actively works to create and maintain a professional, positive patient experience. PRIMARY RESPONSIBILITIES: • Knowledge and understanding of Employee Handbook., • Carry out the meaning of the CSMD Mission and Vision statements., • Practice a culture of safety to reduce or prevent risk of injury, claims, loss or liability by utilizing the Risk Management and Infection Control Plan., • Perform responsibilities with a high-quality standard to yield improved compliance, quality, and patient outcome measures by adhering to the Quality Improvement Plan., • Be present and ready for work as scheduled., • Attend in-service trainings, departmental meetings, and community events., • Work cohesively with team members., • Greets patients, families, and providers in a courteous, friendly, and professional manner., • Attain screenings goals for quality measures., • Maintain current credentials, • Ensure proper and sufficient checking and re-checking of blood pressure, if necessary., • Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care., • Works with the operations team members to ensure efficient patient flow., • Comprehensively prepares exam rooms according to clinical standards, specific procedures, and provider's need for ALL visits., • Ensures providers have everything needed to provide high quality, patient-centered care., • Triages patients by checking vitals and documenting chief complaints/reason for visits in the EMR., • Promptly and accurately documents in the patient's EMR., • Administers oral, IM, SC Meds (injections) per Provider's orders, and as applicable., • Facilitates office lab tests, blood draws and obtaining other specimens either directly or through coordination with Lab vendor according to provider's orders and as applicable., • Follows-up on lab orders and ensures appropriate, accurate, timely documentation is available for clinical decision-making., • Disseminates the Treatment Plan/Office Visit summary to patient at the end of each visit., • Follows-up with specialty referrals and ensures all information is documented in the record and Provider notes any alerts., • Coordinates referrals as directed., • Completes and submits requests for Prior Authorizations in collaboration with Provider., • Tracks request Emergency Room providers and ensures patient's records are documented and their PCP is aware of needs., • Works with the Front Desk team to schedule follow-up visits for patients., • Works closely with Care Coordinator to assist patients in managing chronic diseases according to Treatment Plans., • Performs duties according to Certification as Medical Assistant., • Follows clinical standards and guidelines of OSHA, CLIA, NCQA, PCMH, Meaningful Use, HRSA and all payor sources., • Follows and actively participates in CareSouth's Quality Management Plan and adheres to standards of improvement accordingly., • As assigned to Front Desk, performs duties according to specifications of job description, inclusive of scheduling appointment for all new and established patients, rescheduling, insurance verification, and accepting payments., • Travel to satellite offices based on need and perform reminder calls, insurance verification, and batch reconciliation., • Other duties as assigned. REQUIREMENTS: • Must possess a certification as a Certified Medical Assistant., • Must have knowledge and experience using Electronic Health Records; must have strong computer skills., • Excellent verbal and written communication skills., • Must have exceptional interpersonal communication skills., • Must be able to effectively resolve conflicts., • Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies, and procedures. SUPERVISES: N/A TRAINING: • Relias CareSouth Onboarding, • Relias Track A Clinical PERFORMANCE MANAGEMENT EVALUATION TYPE Clinic Support Physical Requirements: • Visual acuity - always, • Hand - eye coordination - always, • Lifting approximately 10-15 lbs., Pushing, Pulling - sometimes, • Stooping, Bending, and Standing - sometimes, • Walking- frequent; short distances WORK ENVIRONMENT: • Indoor, environmentally controlled, • Exposure to disease or infections, • No vibrations, • Exposure to artificial and/or natural light, • Exposure to outdoor weather elements