Compliance Training Manager
il y a 1 jour
Irvine
Job Description Reports to: Manager, Compliance Location: Irvine, CA Position Type: Full-Time, Exempt The Arbonne Promise As a company, Arbonne has been driving the healthy living industry forward for over 40 years, creating positive change within the health & wellness industry, within our customers’ and consultants’ lives, and for the environment. We began by leading the clean beauty movement in 1980 and have continued to evolve and lead as health and wellness has become an integral part of our everyday lives. While some things change, our standards haven’t. Throughout the years, Arbonne has been committed to sustainability, and we consider people and the planet in every decision we make. Arbonne is proud to be a Certified B Corporation. Our Culture We are a global family, united by a shared passion for excellence and a commitment to fostering a diverse, inclusive, and respectful environment where everyone feels valued and empowered to reach their full potential. We celebrate collaboration, knowledge sharing, and a sense of ownership. We believe that by learning from each other, supporting each other, and working together towards our shared goals, we can achieve extraordinary things. Join us on this journey of thriving together. Let's build a better future, for ourselves, for our planet, and for generations to come. About the Role: We are seeking a meticulous and strategic thinking Compliance Training Manager to join our team. The Compliance Training Manager will play a key role in ensuring that independent salespeople who choose to sell our products adhere to all relevant legal, regulatory, and ethical standards. The ideal candidate will have a deep understanding of compliance regulations within the network marketing sector. The Compliance Training Manager will be responsible for creating relevant compliance tools for independent salespeople in driving the success of the independent sellers and fostering a culture of ethical conduct. The Compliance Training Manager will also be involved in the review of sales and marketing materials to mitigate risks associated with regulatory non-compliance. This role will require you to support the Business Ethics & Sustainability Team (B.E.S.T.) in the compliance work that we provide to all the markets where Arbonne conducts business. Responsibilities: Ensure Sales and Marketing Materials are Compliant and Successful • Effectively partner with internal team members across multiple departments in reviewing, making recommendations, and finalizing sales and marketing materials., • Successfully review sales and marketing assets to ensure the content complies with Arbonne’s policies, direct selling regulations, applicable laws, and industry standards., • Successfully review training materials and presentations, created both internally and also generated by independent salespeople., • Successfully review several types and formats of social media content posted on Arbonne corporate social media accounts to ensure compliance., • You will be responsible for the B.E.S.T. social media accounts and field communications, and you will be required to successfully highlight Arbonne’s policies, relevant legal or Direct Selling rules or regulations, including relevant Industry updates., • You will demonstrate a solution-focused and professional attitude, ensuring a supportive work environment with internal business partners and key stakeholders., • You will be expected to provide independent suggestions and recommendations to support the successful and compliant sales of Arbonne products., • You will be expected to examine business practices and policies to identify areas of noncompliance that need to be followed up on, and then following up on them appropriately., • Successfully cooperate with team members across multiple departments to identify, create, and update compliance training programs to meet the training needs of independent salespeople at various levels, from new independent sellers to experienced field leaders., • Successfully create training that resonates with independent salespeople at all levels of experience., • Provide targeted compliance training programs that enhance independent sellers’ knowledge of Arbonne’s policies, direct selling regulations, applicable laws, and industry standards., • You are expected to stay informed about compliance best practices and regulatory changes affecting Arbonne and our independent salespeople, and continuously and proactively improve training content based on regulatory changes and evolving business needs., • Collaborate with internal partners to recommend and develop compliance training materials tailored to individual market needs, consistent with our brand identity, and to effectively engage with independent salespeople to ensure training is accessible and easily understood., • Proactively measure the effectiveness of training programs and make recommendations and suggestions for improvement and curriculum goals through, among other things, participant feedback and other KPIs., • Work closely with internal business partners for successful collaboration on creating and finalizing training content and training formats, including the ability to successfully use project management software., • Support compliance case management by responding to compliance-related inquiries and potential policy violations regarding independent salespeople with a solution focused and professional attitude, ensuring a positive experience for independent sellers and successful resolution of open issues., • Be able to successfully spot compliance issues when handling compliance-related inquiries., • Be able to successfully conduct audits of the business practices of independent salespeople to ensure compliance with company policies, direct selling regulations, applicable laws, and industry standards., • Support other compliance projects as needed. Candidate Requirements: • Bachelor’s degree., • Deep understanding of FTC and FDA guidelines and working knowledge of the network marketing business model., • Six to eight years of proven experience as a Training Manager, preferably in a network marketing or other relevant industry., • Proficiency in using learning management system (LMS) and other e-learning tools., • Strong organizational and project management skills., • Six to eight years of relevant experience reviewing sales and marketing materials, policies and procedures, and corporate compliance materials., • Working knowledge of Arbonne’s policies and compensation structure a plus., • Able to work independently with minimal supervision and handle sensitive information with discretion., • Must think outside the box, demonstrate the ability to think creatively, and adapt standard operating procedures using professional judgment based on experience and business needs while always adhering to legal requirements., • Excellent problem-solving and critical-thinking skills, with a keen attention to detail., • Excellent communication skills (listening, verbal, and written) with the ability to educate and influence others., • Ability to proactively manage multiple tasks and prioritize effectively in a fast-paced, hybrid work environment., • Must be computer, internet, and social media savvy and be comfortable in a digital workplace. If you have a problem to solve, you often think of how to do it using technology., • Proficiency in using all Microsoft Office products, i.e., Word, Excel, PowerPoint, Teams, and Outlook., • Traveling to annual corporate events and conferences may be required. Why Join Us: • Innovative Environment: Be part of a forward-thinking company that values innovation and continuous improvement., • Career Growth: Opportunities for professional development and career advancement., • Inclusive Culture: Work in a diverse and inclusive environment where every team member is valued. Apply Online: Physical Requirements. Type ONE ‘X’ for each activity to indicate appropriate function for role ACTIVITIES ESSENTIAL FUNCTIONS ESSENTIAL FUNCTIONS ESSENTIAL FUNCTIONS Mobility • Frequent sitting, • Limited standing, walking, climbing, crouching, bending, pushing, or pulling, • Occasional sitting, • Occasional standing, walking, climbing, crouching, bending, pushing, or pulling, • Limited sitting, • Limited travel or overnight, • Occasional travel or overnight, • Normal or corrected vision and hearing, • Normal or corrected vision and hearing, • Not colorblind, • Normal or corrected vision and hearing, • Not colorblind, • Understand, speak, read and write basic English, • Understand, speak, read, and write fluent English, • Understand, speak, read and write fluent English, • Lift approximately 0-25 lbs., • Use of fine motor hand functions, • Lift approximately 25-50 lbs., • Use of fine motor hand functions, • Lift approximately 50+ lbs., • Typically, indoors, • Typically, in a consistent temperature, • Occasionally outdoors, • Occasionally exposed to varying degrees of hot and cold environments, • Frequently outdoors