Educational and Community Outreach Officer
25 days ago
Hollywood
Job Description About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance, • Health Savings Account with Company Contributions About the Role: BrightStar Credit Union is a member-focused financial institution committed to empowering communities through ethical and innovative financial services. As we expand our outreach to the education sector—including K-12 schools, colleges, universities, and education-focused nonprofits- we are seeking a strategic and driven Business Development Specialist to lead growth initiatives in this space. Role Summary: This role is responsible for developing and executing a business development strategy focused on the education segment. The ideal candidate will identify new opportunities, build strategic relationships, and drive measurable growth in membership, product adoption, and brand visibility. This position reports to the Marketing department and works cross-functionally with Operations, Lending, and Community Engagement teams. Key Responsibilities • Develop and implement a strategic business development plan targeting the education sector, • Identify and pursue new partnership opportunities with educational institutions and related organizations, • Build and maintain a robust pipeline of prospects and strategic partners, • Lead outreach efforts, including presentations, networking, and relationship management, • Collaborate with Marketing to design and execute campaigns tailored to the education audience, • Track performance metrics including lead generation, conversion rates, and revenue impact, • Represent the credit union at community and education-related events, conferences, and tabling events, • Provide market intelligence and feedback to inform stakeholders and develop a marketing strategy, • Ensure seamless onboarding and engagement of new partners and members Performance & Incentives • Sales incentive program tied to key performance indicators such as:, • New member acquisition, • Product penetration (loans, accounts, services), • Strategic partnership development, • Event-driven lead generation, • Quarterly performance reviews and bonus eligibility based on growth targets Qualifications • Bachelor's degree in business, Marketing, Education, or related field, • 3–5 years of experience in business development, sales, or strategic partnerships, • Proven track record of driving growth through relationship-based selling, • Strong understanding of the education ecosystem and its financial needs, • Excellent communication, negotiation, and presentation skills, • Ability to work independently and manage multiple priorities, • CRM proficiency and data-driven decision-making mindset Preferred Skills • Experience in financial services, credit unions, or nonprofit sectors, • Existing network within local or regional education communities, • Bilingual (Spanish or other languages) a plus Compliance: Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, OFAC, Fair Lending, and Credit Card Act. Work Environment: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace