Owner jobs in Phoenix, Arizona - Page 8Create job alerts

Job Description Benefits/Perks • Competitive hourly pay rate plus commission and/or bonuses, • Paid training Responsibilities • Provides personalized, professional customer service experiences by building trust and developing strong customer relationships, • Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures, • Drives customer satisfaction by following J.D. Powers best practices: Personal Insurance Review, rate revision notification, and claims process, • Processes change to existing accounts and policies, • Serves as a liaison on behalf of the customer between the agency and various business partners, • Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed., • Schedules appointments with existing or prospective customers for agency employees Qualifications • Demonstrated customer service experience, • Effective communication skills, • Experienced with PC software applications (Microsoft Office Suites, Internet Explorer), • Solid knowledge and understanding of basic mathematical skills