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Job Summary Performs duties under direct supervision but works independently to assist with the coordination of a variety of projects and activities in support of the day-to-day processes of University Housing Services. The incumbent is responsible for providing department wide reception and clerical support. The incumbent will provide department support in customer service, managing phone calls, answering general housing questions and emails, and appropriate treatment of confidential information. Additional activities include coordinating the website Live Chat and Chat Bot feature, assisting with the department Early Arrival Process as well as assisting with general clerical support as needed. Key Responsibilities • Answers telephone calls, takes messages and screens calls for all Housing staff. Responsible for screening voice mail messages to all department phone lines; responds, documents and or redirects as appropriate. In addition, responsible for creating a weekly schedule for Front Office coverage., • Monitors department radio communication to facilitate maintenance needs., • Coordinates hiring, training, scheduling and evaluation of student assistants for the UHS Front Desk., • Provides workflow and work coordination and monitors work of student assistants., • Greets students, staff and general public. Answers inquiries concerning Housing and related functions. Possesses general knowledge of organizational structure of the University so as to correctly direct inquiries dealing with other than housing information., • Utilizes computer for word processing in production of letters, memoranda, and other paperwork., • Utilizes Starrez to assist new residents entering applications into database via the student web., • Utilizes computer software programs to access information when responding to questions regarding the status of student applications, licensees, or accounts., • Assists with collecting and distributing application materials and selection processes for UHS including Residential Life Student Staff selection and administrative student assistant applications, and new hire paperwork., • Maintains schedules associated with Housing processes including interviews., • Tracks department wide student inquiries for year end analysis., • Coordinates Early Arrival process for residents needing to move in early in August to their residence hall rooms., • Makes information available to residents via the Housing website., • Works with supervisor and IT to set up the Early arrival application on the Housing portal, through the Starrez database., • Works with campus departments to provide information on how their students can apply early and move in early if needed., • Works with accounting to bill campus departments that are responsible for early arrival student charges., • Review all early arrival requests and approve or deny., • Coordinates the Housing office Live Chat feature on the Housing website., • Responds daily during business hours to all live chats that come into the Housing website., • Collects information regarding housing processes, policies and important dates for Chat Bot questions and answers., • Meets with housing staff and reviews Housing and University websites for information. Creates content for the Chat Bot questions and answers., • Works collaboratively and serves as counterpart/back-up for other Receptionist., • Assists in documenting department policies and procedures and trains department staff in their implementation. Knowledge, Skills & Abilities • Demonstrated knowledge of computer applications: MS Word, Excel, Internet tools., • Ability to learn and use Housing Database system., • Ability to learn and use the Housing and University Live Chat feature for the Housing website., • Ability to learn, set up and use the Housing Chat Bot feature for the Housing website., • Experience to be fully functional in all technical aspects of work assignments., • Thorough knowledge of University methods, procedures, and practices., • Thorough knowledge of English grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports., • Ability to work independently and handle multiple work unit priorities and projects., • Ability to solve common and unique problems using reasoning and judgment to develop practical, thorough, and creative solutions., • Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist., • Demonstrated competence in effectively presenting standard information in writing., • Ability to coordinate and prioritize multiple administrative and clerical tasks for a variety of users, set schedules, and complete projects accordingly., • Ability to coordinate and direct the student assistants., • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies., • Ability to display a strong sense of commitment to customer needs, and possess excellent customer service and public relations skills., • Ability to communicate with constituents in a professional and respectful manner. Required Qualifications • Equivalent to a bachelor's degree in a related field., • Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications • Bachelor's Degree in Education, Hospitality Management, Business Administration, or a related field., • Experience supervising student staff., • Experience coordinating an administrative process., • Experience in an educational and/or residential setting., • Customer Service experience. Compensation Classification: Housing Operations Professional I Anticipated Hiring Range: $4,282/month - $4,544/month (Step 2 - Step 5) CSU Salary Range: $4,198/month - $6,115/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Job Description Fabletics is currently looking for a Full-Time Sales Lead for our Fabletics Store at Valley Fair in Santa Clara, CA!! What makes this job FAB? Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way? This position will report to the Store Manager. How you’ll play to Win • Embody our culture and values and providing insight to our Customers on how to Live their passion., • Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product., • Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects., • Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.), • Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals., • Communicate inventory and training needs to Store Manager to increase overall Customer experience., • Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey., • Actively participate to provide and nourish feedback to Store Manager to continuously improve the business., • Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards., • Serve as a resource for general product knowledge to all customers and team members., • Maintain personal sales and achieve sales goals., • Maintain all safety and security standards and identify, communicate potential issues., • Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs. What you bring to the team • 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus., • Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities., • Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment., • Ability to work with large teams., • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment., • Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself., • Familiar with retail inventory and P.O.S. systems., • Self-motivated, a good communicator with an innate ability to bring the best out in others., • The ability to multi-task, set priorities and work well under pressure., • Flexibility in work hours, open to work evenings, weekends, and national holidays., • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders., • Applicants must be 18 years of age or older. Availability • Willing to work onsite and a flexible schedule including evenings, weekends, and holidays Benefits of joining our team • The role has a salary between $19.00 - $20.00 per hour depending on experience, • 70% employee discount on Fabletics Brands, • Free outfits each month, • Paid Sick Time, • 401k match, • Annual Bonus Plan, • Paid Time Off, • Flexible Schedule, • And More! #LI-Onsite Security Alert: Protect yourself from scams At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.

What you can expectThe Solutions Engineer role at Zoom offers both technical and sales opportunities. This position requires expertise in customer business needs and the Zoom Communication platform. The role involves serving as a trusted advisor, advocating for customers, and aligning technical requirements with product development. Responsibilities include testing environments, driving internal demand, and supporting Account Executives with collaboration solutions. Candidates should have experience in AI, telephony, video, and application sales. Knowledge of Zoom features like Chat, Meetings, Video, Phone, and APIs is essential. Familiarity with platforms such as Microsoft, Amazon, Cisco, RingCentral, and 8x8 is highly valued. About the TeamThe Zoom sales team drives success by delivering advanced communication solutions to clients across industries. They engage globally with passion and foster strategic partnerships. Their customer-focused approach expands Zoom's presence and helps businesses maximize virtual collaboration potential. Responsibilities * Designing and architecting next-generation communication solutions; conduct demonstrations and proof of concepts for prospective customers * Leading solution design, selling activities, and RFQ/RFP response and preparation * Building and sharing competitive intelligence while working across multiple boundaries to drive the Zoom vision What we're looking for * 10+ years of technical experience in Collaboration technologies and 5+ years in customer-facing technical roles * Demonstrate business acumen, executive presence, and SaaS Collaboration sales experience (web conferencing, cloud voice, UCaaS) * Demonstrate In-depth knowledge of traditional voice communications systems and AI-capable applications * Communicate excellently with ability to present technical solutions clearly to diverse audiences * Apply end-to-end IT systems knowledge to customer solution design * Able to mentor team members, lead when needed, and thrive in high-growth environments $131,200.00 $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 05/30/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn () for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment? At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form () and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Competitive Pay / Flexible Schedule / Comprehensive Paid Training / Medical-Dental-Vision-Life / 401K Plan / Generous Paid Time Off - As a Call Center Agent, you will: Assist customers with inquiries, complaints, and requests through phone, email, and live chat; Provide excellent customer service by

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $25/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$25—$25 USD

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

Job Description Welcome to PFU America, Inc. (PAI) an established leader in the Document Imaging industry, delivering innovative scanning solutions and services that enable our customers to solve critical business productivity and streamline operations. We are also the proud creators of Happy Hacking Keyboard (HHKB), which strives to be the best performing, highest quality and most satisfying line of keyboards on the planet. Born from the vision of a perfect computer keyboard, HHKB has become the go-to digital companion for programmers, gamers, hackers and high-performance keyboard enthusiasts over the past 25 years. While our headquarters is based in the heart of Silicon Valley in Santa Clara, CA, our teams do great work from just about anywhere. We offer excellent benefits and an inclusive culture that rewards hard work and teamwork, encourages intellectual growth and celebrates diversity. Learn more about PAI here: We are seeking a customer-focused Technical Support Engineer (Level 1) to deliver high-quality technical assistance for our imaging products and software. This role is ideal for individuals who enjoy troubleshooting, helping customers succeed, and growing their technical skillset. This is a temp to hire position and work location would be either be remote or local to Santa Clara, Ca (If local, this will be a hybrid role working 2 days in the office and 3 days working remote each week) or 100% remote in the US. Job Type: Temp to hire Location: Santa Clara, CA (Hybrid) or remote (anywhere in the US) Pay Range: $25/hr What You’ll Do • Provide first-level technical support via phone, chat, and email, • Troubleshoot hardware and software issues using diagnostic tools and knowledgebase resources, • Guide customers on proper use and configuration of scanners and applications, • Accurately document cases and manage your support queue to ensure timely resolution, • Escalate complex issues appropriately after thorough first-level troubleshooting, • Meet performance goals for customer satisfaction, utilization, and case quality, • Stay current on products, tools, and procedures through training and self-study, • 2+ years of technical support or customer-facing experience, • Associate degree or equivalent experience, • Strong verbal and written communication skills, • Solid understanding of computer hardware, software, and operating systems, • Familiarity with scanners, TWAIN/ISIS drivers, or imaging software (preferred), • Mechanical or electro-mechanical aptitude (a plus), • Collaborative and supportive technical environment, • Opportunities for skill development and career growth, • Exposure to enterprise imaging technology and solutions

Job Description Contact Center Specialist Opportunity at Stanford Federal Credit Union! We’re on a mission to improve financial lives! If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we need you on our team! Members really do come first at Stanford FCU because we’re non-profit and owned by our members. Our members work for Stanford University and some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry. Stanford FCU is a $4.5 billion company with a global reach—95,000 members in 90 countries and growing! Come grow with us and see what it’s like to work for a Bay Area Top Workplace. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives! Who YOU are: • 2 years of similar or related contact center and banking experience, including preparatory experience., • A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature., • Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team., • Learn and cross-train departmental duties of the credit union., • Handle considerable financial record keeping requirements., • Work within precise, standardized guidelines with latitude to make decisions., • Accept responsibility for assigned duties and possess the creativity required to successfully complete those duties., • Knowledge of Contact Center policies, procedures, and metrics, • A high school degree or equivalent, • Must be able to read and carry out various written instructions and follow oral instructions. What YOU’LL do: • Assist members interacting with the credit union via phone, chat, secure messages and SMS., • Ensure high levels of member satisfaction through excellent service., • Perform teller functions for members (i.e., transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and transactions information, reissue and reset pin, process loan or credit card payments, etc.), • Identify products/services that might be beneficial to members and provide them with information about our products/services and encourage them to upgrade their membership reward with SFCU (cross-telling/selling). Follow and achieve personal and department’s goals on a monthly, quarterly, and yearly basis., • Perform outbound escalation calls to ensure members’ urgent needs are met within a timely manner., • Resolve issues that may arise and anticipate the member’s needs and make the appropriate recommendations to help members avoid future issues in a polite and friendly manner., • Cross-sell our various self-serve channels (online banking). Assist members in setting up and troubleshooting online services., • Determine if direct assistance can be provided or connect the caller with the appropriate resource to address their need, minimizing the caller’s time and effort in resolving their concern., • Answers questions and/or resolves complex problems on member accounts using all channels. This requires the ability to troubleshoot with the member online banking, mobile banking, bill payment services, and other methods of accessing credit union information., • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the, • Patriot Act and the Office of Foreign Assets Control. Some of our benefits for YOU: • 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents, • Employer 401(k) matching up to 5% plus additional annual discretionary contributions, • Education reimbursement up to $5,200/year, • Employee recognition program with cash incentives, • Commuter Toll reimbursement $100-$200/month (based on position), • Wellness Benefits up to $1,200 per year, • Paid Sick Time accrues at two weeks per year, • Paid Vacation Time accrues at three weeks per year, • Paid Federal banking holidays (approximately 11 per year), • Ongoing training and education, seminars, and conferences, • Loan rate discounts on some products (vehicle, mortgage and HELOC loans), • Waived fees and deposit bonuses on Stanford FCU accounts, • Flex health/transit plan availability, • Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources Stanford Federal Credit Union provides pay ranges representing its good faith estimate of what the Credit Union reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. If you are ready for this awesome opportunity (or know somebody who is) please contact us today! Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment. SFCU does not provide any relocation benefits for any positions. Stanford Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Job Description Palo Alto University (PAU) is a private, nonprofit university located in the heart of Silicon Valley with a singular focus on mental and behavioral health education. For five decades, PAU has been dedicated to addressing pressing and emerging challenges affecting individuals, organizations, and communities, preparing practitioners and scholars to meet the evolving needs of contemporary society. With an enrollment of approximately 1,200 graduate students and a small cohort of undergraduate students, the University offers a comprehensive portfolio of bachelor’s, master’s, doctoral, and professional programs delivered through innovative online, hybrid, and residential modalities. PAU is distinguished by faculty who are nationally and internationally recognized for their contributions to research, teaching, and clinical practice. Through rigorous academic preparation, applied research, and extensive hands-on clinical training, PAU equips students with the knowledge, skills, and professional judgment required for meaningful impact in the behavioral health fields. Together, these elements define PAU’s mission-driven approach to education and its legacy of preparing confident, competent, and compassionate professionals who make a difference in the communities they serve. Department: Office of Admissions Reports to: Director of Admissions Location: Palo Alto, CA and Mountain View, CA Salary Range: $70k - $72k (40hrs/week) About The Office Of Admissions The Office of Admissions manages a comprehensive admissions program for all PAU degree programs. Admissions team members aim to be both professional and approachable and maintain the highest standards for access, equity, and transparency in all aspects of our work. The Office of Admissions recognizes that students can take many paths to PAU and seeks to recruit and enroll those students who would thrive in our programs, regardless of background. Job Summary This Admissions Counselor has primary responsibility for engaging with, supporting, and encouraging prospective bachelor’s, master’s, and/or PhD students through the admissions process. This role is a vital part of the Office of Admissions, directly contributing to the enrollment goals of the University. As an Admissions Counselor, you'll become a subject matter expert in admissions requirements, assisting the University in meeting enrollment goals in an ethical manner focused on student fit and well-being. You'll represent the University to prospective students, providing responsive, professional, and warmly supportive guidance. This role involves participating in student recruitment, conducting outbound outreach, responding to student inquiries, and meeting with students to assist them in navigating the enrollment process. Key Responsibilities Program Expertise: Become a subject matter expert on the Palo Alto University programs, including curriculum, admissions requirements, and career opportunities. Prospective Student Engagement: Actively engage with prospective students, providing comprehensive support and encouragement throughout their admissions journey. CRM Management & Outreach: Manage and respond to student inquiries via email, phone, live chat, Zoom, and in-person, providing excellent customer service and prompt responses. Heavy use of HubSpot (our CRM) to pull reports, manage lists of contacts, conduct outbound outreach, log all conversations, and provide real-time virtual counseling support through the platform's live chat functionality. Admissions Office Staffing: Welcome and help direct visiting prospects, assist in the upkeep of the admissions office and student welcome areas, and answer questions. Counseling: Provide one-on-one counseling appointments and support to prospective students to assess their fit for the program and assist them in completing applications and troubleshooting any issues. Multi-Program Support: Provide backup coverage and support for other PAU degree programs as needed, developing familiarity with additional program requirements and assisting with overflow inquiries and applications. Recruitment Support: Support recruitment efforts, including participating in recruitment events and webinars. Enrollment Conversion: Work closely with prospective students to encourage the submission of their application and registration. Data and Reporting: Assist the team in admissions reporting and forecasting by providing insights into program applicant pipelines. Ensure excellent quality control within the admissions process, including keeping careful notes regarding communications with and about students within HubSpot. Policy Adherence: Clearly understand and apply University admissions policies and procedures fairly and consistently, seeking clarification when unsure. Collaboration: Collaborate closely with the admissions team to ensure a "warm handoff" for applicants once their application is submitted. Confidentiality: Ensure the confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA). Minimum Requirements • 1-3 years of experience in admissions/enrollment preferably with experience in graduate programs or customer service, • Experience with social work, counseling, or related fields is preferred, • Must have reliable transportation No Discrimination: The University is an equal opportunity employer and is firmly committed to non-discrimination in its hiring and other employment practices and in the application of its personnel policies. In compliance with all applicable federal and state laws, except where a bona fide occupational qualification exists, employment decisions will be made irrespective of the staff member's backgrounds of race, color, religion, religious creed, ancestry, national origin, age (except for minors), sex, marital status, citizenship status, military service status, sexual orientation, medical condition (cancer-related or genetic condition), disability and/or any another status protected by law. As provided by law, and when it is requested to do so, the University will offer reasonable accommodations to individuals with disabilities, if the individual is otherwise qualified to safely and to the University standards of quality of work, perform all essential functions of the position and if it will be done without undue hardship to the University. PAU has a high-quality work environment that attracts and welcomes a diversity of backgrounds of its employees. In your application or in a cover letter, please include information on how your background and experience has prepared you to work at a high level of quality of work with co-workers from a variety of different backgrounds.

Job Description Jewelry Sales Consultant - Palo Alto, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Palo Alto, CA location. The targeted budget for this position is $24-$26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job DescriptionAscend Talent Solutions Job Description Job DescriptionThe Telephony Program Manager leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables and tracking/reporting to ensure project goals are met. The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal Telephony Program Manager will possess strong knowledge of Call Back Assist that is compatible with Cisco UCCE and system integrations (CTI) between Cisco UCCE and Electronic Medical Record - EMR (EPIC) systems and knowledge of integrating new technologies such as Live Chat, Outbound Dialers, post contact surveys, etc. Responsibilities: • Act as SME and program coordinator on all telephony related issues and work in collaboration with ECC, P&S, Marketing, Clinics, SHC IT, and UITS on experience delivery, • Manage vendors and other IT teams required by the projects for planning, design, and execution., • Provides program leadership for assigned functional and cross-functional telephony program improvement efforts., • Manages, assesses, and documents program improvement efforts and scope using standard templates, • Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders., • Develops new programs to support the strategic direction of the department., • Drive phone number presentation and consistency across our SHC Digital footprint, presenting the ‘Right Number at the Right Time’ from a patient and physician experience standpoint, • Manages Telephony program design and structure to align with organizations’ key initiatives and projects within the assigned group, develops strategic input for the Leadership team regarding business objectives of partners for both current and future projects., • Act as single point of contact for all SHC phone number and feature function requests, • Manage Project Management Execution and Control: Define infrastructure project scope and objectives and develop detailed work plans, schedules, project estimates, resource plans and status reports. Conduct project meetings and produce meeting minutes and issues logs. Produce risk analysis and risk mitigation plans. Effectively build and manage project budgets., • Inventory, catalog, and map all contact numbers and related call flows across facilities and properties, • Meeting with stakeholders to make communication easy and transparent regarding program issues and decisions., • Technical / Analytical Leadership: Recommend and take action to direct the analysis and solution of complex problems: examples include resource availability conflicts that jeopardize project budget and/or schedule expectations. Ensure proper technical procedures are followed, • Oversee and manage all telephony requests and projects involving new phone numbers, call flow, timing and rollout, and feature function analyses for the business., • Prepares and maintains accurate, coherent, timely and auditable project records, as applicable, within department guidelines.Requirements, • Two to three years of progressively responsible and directly related work experience in Telephony (I.e., Cisco, Avaya, etc.), • Formal training and certification in the system development life cycle and project management is preferred, • Hands-on experience with implementing Telecom/Telephony infrastructure and/or contact center projects, • Cisco Certifications for Telephony service installation, operations and troubleshooting is a plus PMP or PMP certification is a plusEducation, • Bachelor’s degree in Electronics Engineering, Computer Science, Information Technology or a directly related program from an accredited college or universityBenefits, • PTO, PST, Medical, Dental, and VisionCompensation• $85K-90K/yrly

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm. Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older. Some In-Home Usage Tes

A smartphone, tablet, or computer with a camera.

Dispatch incoming customer phone calls.

If this sounds like you, we'd love to chat!.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions to merchants.Slice has put together a comprehensive package of products and services.Slice delivers a

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.