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Senior Software Engineer, Splunk Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do: * Develop and maintain Splunk dashboards, queries, and alerts to monitor system performance, application health, and security events. * Work with stakeholders to gather requirements and translate them into effective Splunk visualizations and reports. * Optimize and troubleshoot existing Splunk configurations to improve performance and usability. * Integrate data sources into Splunk using forwarders, APIs, and custom scripts. * Support incident response and root cause analysis by providing relevant Splunk data and insights. * Collaborate with DevOps, Security, and Infrastructure teams to ensure comprehensive logging and monitoring coverage. * Stay current with Splunk best practices, new features, and industry trends to continuously improve our observability capabilities. Basic Qualifications: * Bachelor’s Degree * At least 3 years of professional software engineering experience (Internship experience does not apply) Preferred Qualifications: * 4+ years of hands-on experience with Splunk development, including dashboard creation, query optimization, and alerting. * Strong proficiency in SPL (Search Processing Language) and familiarity with Splunk Enterprise Security or ITSI. * Experience integrating data from various sources (e.g., syslog, APIs, cloud services) into Splunk. * Prior experience working with financial systems or in the banking domain, with an understanding of regulatory and compliance requirements (e.g., PCI-DSS, SOX). * Knowledge of scripting languages such as Python, Bash, or PowerShell for data manipulation and automation. * Familiarity with log management and observability tools beyond Splunk (e.g., ELK stack, Grafana, Prometheus). * Understanding of security and compliance requirements in logging and monitoring. * Ability to work independently and collaboratively in a fast-paced, agile environment. * Strong analytical and problem-solving skills with attention to detail. * Excellent communication skills to translate technical findings into business-relevant insights. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $144,200 - $164,600 for Senior Software Engineer McLean, VA: $158,600 - $181,000 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Payment Network Technology Risk Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. Director, Payment Network Technology Risk We are actively seeking a highly technical and influential thought leader to join our team as a Director, Payment Network Technology Risk. This pivotal individual contributor role demands a proven track record of partnering with senior business and technology leaders to proactively identify and strategically mitigate complex technology risks. The ideal candidate will possess a profound, hands-on understanding of global Credit and Debit Card Payment Network architectures (spanning both legacy systems and cutting-edge modern stacks), viewed through a dual lens of deep technical insight and robust risk management expertise within a fast-paced financial services payments environment. We value experience with traditional data centers infrastructure, but public cloud architecture and engineering proficiency, particularly within AWS will be a great addition. In this role, you will be instrumental in forging collaborative relationships and exerting significant influence across engineering and risk teams throughout Capital One. Responsibilities: * Serve as a technical authority, providing rigorous oversight and feedback to Payment Network Line of Business (LOB) integration activities, including strategic initiatives, tooling, processes, and technical requirements. * Strategically influence Capital One's Payment Network LOB reliability roadmap, leveraging your deep understanding of resilient system architectures and large-scale operations. * Collaborate intensely with LOB architects, product managers, engineers, and Site Reliability Engineering (SRE) teams to thoroughly comprehend existing technologies, processes and approaches, driving impactful changes. * Provide expert counsel on the development and implementation of robust policies and standards to effectively guide our critical technology migration and modernization efforts. Basic Qualifications: * Bachelor’s Degree or military experience * At least 10 years of experience in technology, reliability engineering, operational resilience, or risk management * At least 3 years of experience with payment networks, financial payment processes or technologies Preferred Qualifications: * Understanding of payment network transactional processing systems, real-time analytics, and fraud detection technologies within a high-volume financial context. * Prior experience working directly within or extensively collaborating with the technology and/or operations teams of a major global payment network (e.g., Visa, Mastercard, American Express), understanding their unique operational models and resilience challenges. * Strong technical or business architecture experience with major card payment networks (e.g., authorization, clearing/settlement systems, fraud, or dispute technologies). * Possess a recognized Cloud certification (e.g., AWS Solutions Architect Professional, GCP Professional Cloud Architect, or other relevant cloud engineering/architecture certifications). * Demonstrated experience with financial sector regulatory practices and providing effective challenges from a second line of defense perspective. * Proven expertise in performing, documenting, and effectively communicating complex technology risk assessments to diverse audiences. * 5+ years of hands-on, practitioner experience with large-scale public cloud technologies (AWS and GCP), including advanced cloud tooling, best practices, and technical architecture patterns. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm’s controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm’s cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): * Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. * Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities * Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options * Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders * Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services * Demonstrate strong analytical, problem-solving, and decision-making skills * Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers * Define, structure and plan work independently * Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. * Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions * Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies * Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: * Bachelor’s Degree or military experience * At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology * At least 3 years experience with Public Cloud implementations Preferred Qualifications: * Master’s Degree in Computer Science or in an Engineering discipline * Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP)) * Experience with Information Security at the policy, architecture or implementation level * Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus * Experience with identifying and communicating key risks related to cloud native implementations and architectures * Experience drafting reports or analytic assessments for senior management * Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers * Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions * Ability to manage multiple high-visibility and high-impact projects while maintaining superior results * Execution oriented and a self-motivator * Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) * Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) * Ability to work independently and in a team, taking a lead role on projects when necessary * Prior experience working in financial services or other highly-regulated sectors * Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) * Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Job Description I. Title: Baltimore City: School Based Mental Health Therapist II. Responsible to: Clinical Supervisor III. Minimum Qualifications: A Master's degree in social work, psychology. Licensed and certified to provide therapeutic treatment in the State of Maryland. Minimum (1) one year experience in a therapeutic environment. Position Overview The School-based Therapist will be responsible for providing services related to the delivery of mental health care to assigned clients at the designated school location and will provide consultation services to the school staff to support the overall mental health goals of the school. School based therapists promote family engagement and provide family sessions to assist with the overall treatment needs and progress of the student. Specific Responsibilities 1. Intake for and completion of psychosocial histories on all new admissions., 2. Obtaining authorization as needed and completion of treatment plans when due., 3. Supports clinical issues and makes corrections and recommendations., 4. Provide individual, family and group therapy., 5. Collaboration with outside agencies in order to arrange for community services beneficial to clients. And to provide ongoing collaboration between the treatment team and case workers., 6. Have input into and assist care planning for clients. This includes completion of paperwork prior to discharge, addressing aftercare needs and placement plans. 7. Ensure treatment arrangements, 7. Document client and client family's responsibility to individual and/or family therapy in the client's chart on a routine basis. Document all contact with other agencies and for all sessions with clients., 8. Document all arrangements made for care planning in the medical record, including completion of Aftercare Plan., 9. Attend and contribute to treatment planning sessions. Completion of treatment plans for assigned clients for both insurance and COMAR regulations., 10. Responsible for supervisor signing off on chart documentation accordingly., 11. Complete initial assessments on or before the fifth visit., 12. Responsible for chart overflow and breakdown. Order and respond to monthly audit forms within 10 days of receipt., 13. Conduct evaluation/mental health assessment under the supervision of appropriate credentialed staff and provide follow up services as defined. Behavioral/Managerial Competencies 1. Accountability The demonstrated ability to take responsibility and ownership for the outcomes of all actions and decisions with particular emphasis on customer satisfaction and fiscal performance. Accountability is demonstrated by effective and efficient management of all human, fiscal and material sources. 2. Commitment to Change The demonstrated ability to implement and support effective change in order to enhance organizational performance. It is demonstrated through continuously identifying and acting on opportunities to create high quality, cost-effective processes and services which ensure a premier health care system. 3. Communication The demonstrated ability to present ideas and information in a timely, concise, effective and interpersonally appropriate manner through both written and oral forms. This competency is further demonstrated by the ability to receive and effectively process information through appropriate listening skills. 4. Continuous Self-Improvement The demonstrated ability to model continuous professional and self-development, resulting in the enhanced performance of the organization. 5. Customer Relations The demonstrated ability to develop and cultivate mutually beneficial relationships with both internal and external customers. Customer relations behavior is demonstrated by the continually striving to meet or exceed customer expectations, enhancing trust and respect for others. 6. Teamwork The demonstrated ability to establish and maintain effective relationships and networks with both internal and external customers. Teamwork is characterized by working toward a shared purposed or goals or through cooperating, collaborating and partnering with others. 7. Ethical Conduct The demonstrated ability to reflect and model the vision, mission, values and corporate compliance plan. Special emphasis in this competency will be placed on confidentiality and compliance with organization policy and procedures. 8. Problem Solving/Decision Making The demonstrated ability to identify issues and opportunities, effectively analyze information and its implications and make appropriate, timely decisions based on such analysis. 9. Community Relations Demonstrated ability to model community involvement, positively impact community relations and realize effective community outreach in order to continuously enhance the perception of the agency. Essential Functions A. Maintain 20-30 billable service units per week. B. Complete documentation in the EMR within 24 hours of completed sessions C. Complete treatment plan developments before the 5th session and ensure signatures by all members of the clients’ treatment team. D. Collaborate with school personnel to screen appropriate students in need of services. E. Have a minimum of once monthly family therapy sessions with client present. F. Coordinate referrals for additional levels of service as needed and requested by the family. G. Address any and all clinical concerns with direct supervisor. H. Participate in weekly supervision. I. Maintain clients and caseload over school breaks by providing community-based services. J. Collaborate with service providers to ensure all areas of clients' treatment needs are being addressed. K. Utilize evidence based therapeutic framework, counsel clients and clients, individually and group sessions, to assist in overcoming dependencies, adjusting to life and making changes. L. Guide clients in the development of skills and strategies for dealing with their problems using evidence-based modalities. M. Encourage clients to express their feelings and discuss what is happening in their lives and help them to develop insight into themselves and their relationships. N. Develop and implement treatment plans based on clinical experience and knowledge. O. Modify treatment activities and approaches as needed in order to comply with changes in client’s status. P. Learn about new developments in their field by reading professional literature, attending courses and seminars, establishing and maintaining contact with other social service agencies. Q. Counsel family members to assist them in understanding, dealing with and supporting clients. R. Maintain confidentiality of records relating to client’s treatment. Company DescriptionTIME ORGANIZATION HAS SERVICED THE COMMUNITY FOR OVER 25 YEARS! WE ARE FULL-SERVICE OUTPATIENT MENTAL HEALTH CLINIC THAT PROVIDES INDIVIDUAL, GROUP AND FAMILY THERAPY, AS WELL AS, MEDICATION MANAGEMENT FOR YOUTH AND ADULTS. OUR MISSION IS TO UTILIZE A HOLISTIC APPROACH TO RESTORE OPTIMAL MENTAL, SPIRITUAL AND PHYSICAL HEALTH. OUR SERVICES ALSO INCLUDE OUTPATIENT MENTAL HEALTH MEDICATION MANAGEMENT SUBSTANCE ABUSE TREATMENT PSYCHIATRIC REHABILITATION SERVICES (PRP) THERAPEUTIC BEHAVIORAL SERVICES (TBS) AUTISM WAIVER SERVICES SCHOOL BASED SERVICESTIME ORGANIZATION HAS SERVICED THE COMMUNITY FOR OVER 25 YEARS!\r\n\r\n WE ARE FULL-SERVICE OUTPATIENT MENTAL HEALTH CLINIC THAT PROVIDES INDIVIDUAL, GROUP AND FAMILY THERAPY, AS WELL AS, MEDICATION MANAGEMENT FOR YOUTH AND ADULTS. OUR MISSION IS TO UTILIZE A HOLISTIC APPROACH TO RESTORE OPTIMAL MENTAL, SPIRITUAL AND PHYSICAL HEALTH. OUR SERVICES ALSO INCLUDE \r\nOUTPATIENT MENTAL HEALTH\r\nMEDICATION MANAGEMENT\r\nSUBSTANCE ABUSE TREATMENT\r\nPSYCHIATRIC REHABILITATION SERVICES (PRP) \r\nTHERAPEUTIC BEHAVIORAL SERVICES (TBS)\r\nAUTISM WAIVER SERVICES\r\nSCHOOL BASED SERVICES

Job Description TekSystems is currently hiring for various Medical Insurance Verification Specialists in the Baltimore area! MUST HAVE: 2-4 years of medical insurance verification experience! EPIC is a PLUS but not required! Description 1. Verifies insurance coverage and benefits utilizing all available verification and eligibility tools and calls payers when needed. Documents all ascertained information into the registration system., 2. Verifies the necessary referral, authorization, or pre-certification prior to services being provided as required., 3. Obtains the patient’s information to facilitate the verification of the unique patient identifiers for clinical purposes, billing and collections process, and compliance with state and federal regulatory requirements. Additional Skills & Qualifications High School Diploma or GED required. 2+ years related experience in a benefits/referral coordinator/insurance verification/authorization job/AR/medical billing in healthcare setting required. EPIC experience is a PLUS Must be familiar with all payers and payer portals Must have STRONG Computer skills Pay and Benefits The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Baltimore,MD. Application Deadline This position is anticipated to close on Oct 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Job Description Title: Mental Health Therapist Responsible to: Clinical Supervisor Minimum Qualifications: A Master's degree in Social work, psychology. Licensed and certified to provide therapeutic treatment in the State of Maryland. Minimum (1) one-year experience in a therapeutic environment. Position Overview The Mental Health Therapist will be responsible for assessment of clients including the development, evaluation, and modification of the plan of care. The clinician interprets and performs complex patient care procedures specific to their area of expertise. Sets objectives and goals for treatment and develops treatment plans in conjunction with the medical director, Implements and monitors treatment plan. Provides individual or group treatment, such as psychotherapy, supportive therapy or crisis intervention on a long term or short-term basis to various populations and age groups. Specific Responsibilities • Intake for and completion of psychosocial histories on all new admissions., • Obtaining authorization as needed and completion of treatment plans when due., • Supports clinical issues and make corrections and recommendations., • Provide individual, family and group therapy., • Collaboration with outside agencies in order to arrange for community services beneficial to patients. And to provide ongoing collaboration between the treatment team and case workers., • Have input into and assist care planning for patients. This includes completion of paperwork prior to discharge, addressing aftercare needs and placement plans., • Ensure treatment arrangements, • Document patient and patient family's responsibility to individual and/or family therapy in the patient's chart on a routine basis., • Document all contact with other agencies and for all sessions with patient., • Document all arrangements made for care planning in the medical record, including completion of Aftercare Plan., • Attend and contribute to treatment planning sessions., • Completion of treatment plans for assigned patients for both insurance and COMAR regulations., • Responsible for supervisor signing off on chart documentation accordingly., • Complete treatment plans before the fifth visit., • Responsible for chart overflow and breakdown. Order and respond to monthly audit forms within 10 days of receipt., • Maintain 25-30 billable service units per week. (Full TIME Only), • Complete documentation in the EMR within 72 hours of completed sessions, • Complete treatment plan developments before the 5th session and ensure signatures by all members of client’s treatment team., • Have a minimum of once monthly family therapy sessions with client present (children.), • Coordinate referrals for additional levels of service as needed and requested by family., • Address any and all clinical concerns with direct supervisor., • Participate in weekly supervision., • Maintain clients and caseload over school breaks by providing community based services., • Collaborate with service providers to ensure all areas of clients’ treatment needs are being addressed., • Utilize evidence based therapeutic framework, counsel clients and patients, individually and group sessions, to assist in overcoming dependencies, adjusting to life and making changes., • Guide clients in the development of skills and strategies for dealing with their problems using evidence-based modalities., • Encourage clients to express their feelings and discuss what is happening in their lives and help them to develop insight into themselves and their relationships., • Develop and implement treatment plans based on clinical experience and knowledge., • Modify treatment activities and approaches as needed in order to comply with changes in client’s status., • Learn about new developments in their field by reading professional literature, attending courses and seminars, establishing and maintaining contact with other social service agencies., • Counsel family members to assist them in understanding, dealing with and supporting clients., • Maintain confidentiality of records relating to client’s treatment., • Facilitate groups a minimum of once a week.Company DescriptionTIME ORGANIZATION HAS SERVICED THE COMMUNITY FOR OVER 25 YEARS! WE ARE FULL-SERVICE OUTPATIENT MENTAL HEALTH CLINIC THAT PROVIDES INDIVIDUAL, GROUP AND FAMILY THERAPY, AS WELL AS, MEDICATION MANAGEMENT FOR YOUTH AND ADULTS. OUR MISSION IS TO UTILIZE A HOLISTIC APPROACH TO RESTORE OPTIMAL MENTAL, SPIRITUAL AND PHYSICAL HEALTH. OUR SERVICES ALSO INCLUDE OUTPATIENT MENTAL HEALTH MEDICATION MANAGEMENT SUBSTANCE ABUSE TREATMENT PSYCHIATRIC REHABILITATION SERVICES (PRP) THERAPEUTIC BEHAVIORAL SERVICES (TBS) AUTISM WAIVER SERVICES SCHOOL BASED SERVICESTIME ORGANIZATION HAS SERVICED THE COMMUNITY FOR OVER 25 YEARS!\r\n\r\n WE ARE FULL-SERVICE OUTPATIENT MENTAL HEALTH CLINIC THAT PROVIDES INDIVIDUAL, GROUP AND FAMILY THERAPY, AS WELL AS, MEDICATION MANAGEMENT FOR YOUTH AND ADULTS. OUR MISSION IS TO UTILIZE A HOLISTIC APPROACH TO RESTORE OPTIMAL MENTAL, SPIRITUAL AND PHYSICAL HEALTH. OUR SERVICES ALSO INCLUDE \r\nOUTPATIENT MENTAL HEALTH\r\nMEDICATION MANAGEMENT\r\nSUBSTANCE ABUSE TREATMENT\r\nPSYCHIATRIC REHABILITATION SERVICES (PRP) \r\nTHERAPEUTIC BEHAVIORAL SERVICES (TBS)\r\nAUTISM WAIVER SERVICES\r\nSCHOOL BASED SERVICES

Job Description Worcester Eisenbrandt (WEI), a leading historic restoration construction company, is hiring experienced Masons to work in the Maryland AND DC areas. Join us and build a great career in historic restoration and preservation. WEI offers an excellent company culture and dynamic work environment. This is a full-time position with benefits, including but not limited to: health, dental, vision, paid time off and paid holidays. Job responsibilities: • Construct or repair masonry surfaces or structures, as needed., • Prepare surfaces with great attention to detail prior to bricklaying., • Lay building materials, including concrete and brick, with precision and skillfulness., • Lay blocks or bricks following blueprints, plans, or drawings., • Create a layout using chalk lines, plumb bobs, tapes, squares, and levels., • Mix cement using hoes, cement-mixing equipment, and/or hand tools., • Cut or break bricks and concrete using hammers, powered abrasive saws, paving breakers, drills, and/or hand tools., • Mixing sand with cement and water to obtain proper consistency., • Smooth out mortar and remove the excess with trowels., • Mold expansion joints and edges using edging tools, jointers, and straightedges., • Perform finishing masonry duties, such as installations, mixing mortar, and parging., • Erect staging or scaffolding as needed., • Install all work plumb and level., • Erect wooden or metal supports to hold repair in place during setting time, • Good hand-eye coordination and arms in carrying, installing, positioning, and loading/unloading materials., • Perform physical activities that require considerable use of your arms and legs and moving your entire body, such as balancing, climbing, lifting, stooping, walking and handling of materials., • Wearing respiratory protection and common protective equipment such as safety shoes, glasses, gloves, hearing protection, and hard hats are required when at the job site., • Knowledge of and skill in the methods and techniques used in bricklaying and stone masonry., • Minimum of two to three years’ experience of general masonry., • Must have own basic masonry tools., • Must be able to travel to various job site locations., • Must be able to climb and maintain balance on scaffolds and ladders, lift and carry objects weighing up to 70 pounds. WEI will provide reasonable accommodations for qualified individuals with disabilities. WEI also encourages Veterans to apply. The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position, subject to reasonable accommodation. WEI, Inc. confirms work authorization through E-Verify, drug screening and criminal background check. Powered by JazzHR tcw8AxW5il

Job Description Are you a car fanatic with specialized knowledge in automotive technology and service work? We’re looking for a problem-solving automotive service advisor to join our busy auto repair facility! Our ideal candidate has great customer service skills and can tackle everything from fielding customer concerns and scheduling appointments for our service department to making accurate calls about vehicle warranty protections. If you thrive in a multifaceted work environment that has no shortage of foot traffic, apply today! Compensation: $50,000 - $90,000 + Commission Responsibilities: • Schedule appointments for service technicians, • Resolve customer complaints and make follow-up calls to facilitate a positive service center experience, • Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments, • Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up, • Manage all automotive paperwork, including repair orders, invoices, and maintenance records, • Greet customers and assess their vehicle service needs., • Create accurate work orders, including detailed descriptions of customer concerns and required repairs., • Utilize various resources, including local parts stores, wholesale distributors, online retailers, OEM dealerships, and salvage yards, to locate and procure parts., • Obtain customer authorization for repairs., • Communicate effectively with technicians to ensure the timely and accurate completion of work., • Provide regular updates to customers on the status of their vehicles., • Explain repairs and maintenance services to customers in a clear and understandable manner., • Prepare and present repair estimates to customers., • Process payments and close out work orders., • Follow up with customers to ensure satisfaction with services., • Meet or exceed sales and customer satisfaction goals.Qualifications:, • A high school diploma or GED is required, • A valid, state-issued driver’s license and clean driving record is required, • Prior experience in a service advisor role not required but is highly preferred, • Excellent organizational, interpersonal, and communication skills are necessary, • Experience using Microsoft Excel, Word, and other basic computer programs is necessary, • Proven experience as an Automotive Service Writer (minimum 2 years)., • Strong understanding of automotive systems and repair procedures., • Excellent customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.About Company At JE Import, we take our work very seriously. We specialize in import and domestic service and repair, whether you drive a Civic or a Ferrari, we can treat your car to a whole host of performance upgrades and pamper it with the maintenance it craves. We also do short-term and long-term storage contracts.

Job DescriptionWe are Local Infusion. Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients—and our team—can feel truly supported, every step of the way. What We’re About We’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. * Ownership—Takes initiative, being accountable and caring about the outcome * Excellence—Do what it takes to raise the bar, being an example for our colleagues, patients and partners * Curious & Inquisitive— Always seek to gather information and knowledge, and understand the way * Find A Way— There will be obstacles, but we find a way, even when there isn’t a defined road forward * It’s a Marathon, not a Sprint - We have large problems to solve, and they won’t be solved overnight. We are persistent every day. * Urgent — We move quickly and with purpose. Patients are waiting, and our work matters. We’re looking for an Insurance & Intake Coordinator -- a "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite in Pikesville, MD. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. In this role, you will: * Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation * Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients * Communicate referral process and status to patients in a customer-centric way * Openly communicate with referring/prescribing providers * Assist in maintaining medical inventory and office supplies * Dedicated 6 week training plan to help you succeed in your role Here’s what we’re looking for: * Passion for Patient Care, and Delivering Exceptional Patient Experiences * Health Care Experience Required * Prior Experience in Infusion is Preferred * Insurance Prior Authorization Experience * Medical Terminology Experience * Overall Medical Insurance Experience * Ability to quickly grasp new apps * Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: * Salary starting at $25/hr * Medical, dental, and vision insurance through our employer plan * Short- and long-term disability coverage * Matching 401k * 15 Days PTO — and we want you to take it! * Competitive paid parental leave and flexible return to work policy Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

Job DescriptionSalary: PHP 340.35 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: PRP/BHH Prior Authorization Specialist ALTERNATE TITLE(S): PA Coordinator, Authorization & Intake Coordinator COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: Prior Authorization BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Prior Authorization Unit Supervisor (Accounts Receivables Department Manager in the absence of the Prior Authorization Unit Supervisor) ACCOUNTABLE FOR: Timely and accurate submission of authorization requests and intake coordination for PRP and BHH clients CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 340.35 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The PRP/BHH Prior Authorization Specialist is responsible for coordinating the intake and authorization process for clients referred to Community Wellness Outpatient Psychiatric Rehabilitation Program and the Behavioral Health Home. This includes ensuring all medical necessity documentation is complete, submitting timely prior authorizations, tracking approvals, and maintaining records in compliance with payer requirements. This role ensures that all clients are fully authorized for services at least three (3) business days prior to their scheduled start date, minimizing service disruptions and maximizing reimbursement potential. SCHEDULED DUTIES AND RESPONSIBILITIES: • Collect and verify intake documentation for new clients referred to PRP and BHH programs, • Review insurance requirements and authorization timelines for each payer, • Prepare, submit, and track initial and continuing authorizations in compliance with MCO or Medicaid requirements, • Monitor authorization expiration dates and initiate renewal requests proactively, • Communicate with providers and clinical staff to obtain missing information or signatures, • Update EHR systems and internal trackers with status of each authorization, • Ensure all intake and authorization tasks are completed within internal timelines, including 3-day minimum prior to service, • Notify clinical and scheduling departments of authorization approvals or delays, • Support intake calls and triage referral inquiries as needed, • Maintain organized electronic records for audit readiness and compliance UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Assist with insurance verifications and benefit checks during high volume periods, • Participate in weekly prior authorization team meetings and cross-training sessions, • Cover for other team members during absences or program needs, • Contribute to quality improvement initiatives related to authorization turnaround times or documentation standards, • Support data collection and reporting for compliance or payer audits PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Knowledge of Maryland Medicaid and MCO prior authorization processes, • Understanding of outpatient mental health and behavioral health terminology, • Attention to detail and ability to manage multiple open requests, • Excellent time management and follow-up tracking, • Strong written and verbal communication, • Proficiency in EHR and payer portal navigation LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required); Associates or Bachelors degree preferred, • Minimum 12 years of experience in healthcare administration, authorizations, or intake coordination, • Experience with behavioral health, OMHC, or PRP authorizations preferred, • Ability to pass background and reference checks

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: OMHC/FGC Prior Authorization Specialist ALTERNATE TITLE(S): PA Coordinator, Authorization & Intake Coordinator COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: Prior Authorization BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Prior Authorization Unit Supervisor (Accounts Receivables Department Manager in the absence of the Prior Authorization Unit Supervisor) ACCOUNTABLE FOR: Timely and accurate submission of authorization requests and intake coordination for OMHC and FGC clients CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The OMHC/FGC Prior Authorization Specialist is responsible for coordinating the intake and authorization process for clients referred to Community Wellness Outpatient Mental Health Center and Freedom Healthcare Primary Care Freestanding General Clinic. This includes ensuring all medical necessity documentation is complete, submitting timely prior authorizations, tracking approvals, and maintaining records in compliance with payer requirements. This role ensures that all clients are fully authorized for services at least three (3) business days prior to their scheduled start date, minimizing service disruptions and maximizing reimbursement potential. SCHEDULED DUTIES AND RESPONSIBILITIES: • Collect and verify intake documentation for new clients referred to OMHC and FGC programs, • Review insurance requirements and authorization timelines for each payer, • Prepare, submit, and track initial and continuing authorizations in compliance with MCO or Medicaid requirements, • Monitor authorization expiration dates and initiate renewal requests proactively, • Communicate with providers and clinical staff to obtain missing information or signatures, • Update EHR systems and internal trackers with status of each authorization, • Ensure all intake and authorization tasks are completed within internal timelines, including 3-day minimum prior to service, • Notify clinical and scheduling departments of authorization approvals or delays, • Support intake calls and triage referral inquiries as needed, • Maintain organized electronic records for audit readiness and compliance UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Assist with insurance verifications and benefit checks during high volume periods, • Participate in weekly prior authorization team meetings and cross-training sessions, • Cover for other team members during absences or program needs, • Contribute to quality improvement initiatives related to authorization turnaround times or documentation standards, • Support data collection and reporting for compliance or payer audits PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Knowledge of Maryland Medicaid and MCO prior authorization processes, • Understanding of outpatient mental health and behavioral health terminology, • Attention to detail and ability to manage multiple open requests, • Excellent time management and follow-up tracking, • Strong written and verbal communication, • Proficiency in EHR and payer portal navigation LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required); Associates or Bachelors degree preferred, • Minimum 12 years of experience in healthcare administration, authorizations, or intake coordination, • Experience with behavioral health, OMHC, or PRP authorizations preferred, • Ability to pass background and reference checks

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Radiologic Technologist Duties • Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam., • Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety., • Use radiation safety measures and protection devices to ensure safety of patients and team members, • Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director, • Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR, • Follows documentation procedures and completes required documentation related to patient x-ray visit., • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations), • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications • Education Level: High School Diploma or GED, • Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed., • Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification., • Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job DescriptionCompany Description At i360technologies, we’re a team of driven professionals specializing in business consulting and technology services for federal agencies. We’re passionate about solving complex challenges through strategic thinking and innovative solutions. Since our founding in 1999, we’ve fostered a collaborative, fast-paced environment where initiative is recognized, professional growth is encouraged, and careers flourish. We offer competitive pay, comprehensive benefits for full-time employees, and abundant opportunities for advancement. If you're motivated, solutions-oriented, and ready to make an impact, you’ll find a rewarding and supportive home at i360. Job Description Responsibilities: • Inventory interfaces and data flows – produce a register of roughly 50 internal and external system touchpoints, noting data elements, partners, transport method (file, web-service, direct DB, etc.) and current frequency., • Review integration/interface documentation to research and document any inadequately documented integrations/interfaces in Oracle Federal Financials system., • Provide capability documentation of the 2 approved Core FS Solutions: Momentum and a customized Oracle Federal Financials system., • Collect and analyze a custom Oracle solution and Momentum solution artifacts – review vendor documentation and potentially some prior-agency implementations of the approved offerings to understand functional coverage, integration options and customization life-cycle support., • Perform gap & re-work analysis – compare Oracle Federal Financials capabilities with each custom Oracle and Momentum solution, rate the severity of interface gaps, and describe re-work needed where gaps are moderate-to-critical., • Evaluate whether Core FS solutions can replicate existing system integrations. Identify which integrations can be supported with minimal change, significant rework, or not at all., • Document the Federal Risk and Authorization Management Program (FedRAMP)/Cloud Hosting/Authorization to Operate/Interconnection Security Agreement/Audit/Scanning/Logging approach., • Assess additional features and total cost – highlight features not present in Oracle Federal Financials that could add value, estimate complexity / cost to adopt them., • Technical Support for Reporting - assess integrations related to client’s reporting needs (e.g., feeds into Finance staff reports)., • Quantify vendor fit – develop the ranking of the solutions, prepare evaluation criteria and service-measure indicators that will be used in source selection and future performance monitoring., • Provide input on API/interface configurability, critical to client’s ranking of Core FS flexibility., • Draft analytical deliverables – co-author the Oracle Federal Financials -vs- the custom Oracle solution and Momentum solution Gap Report, Gap Analysis Report, Additional Features Report, System Recommendation Report, and the Evaluation Criteria & Service Measures Report called out in the deliverable schedule., • Support project governance – present findings during weekly stand-ups, provide input for the Monthly Summary Status Reports, and maintain traceability of risks, issues and assumptions in coordination with the Project Manager.Qualifications, • Education – bachelor’s degree in business, Information Systems, Accounting, Engineering, or related field., • Expertise in Oracle E-Business Suite and/or Momentum and financial systems’ integration methods (file, webservice, DB connections)., • Proven expertise in system integration methods including file transfer, direct database connections, and real-time web services (SOAP/REST APIs)., • Hands-on experience with Oracle E-Business Suite (EBS), including integrations with external systems., • Familiarity with federal IT standards (FedRAMP, ATO, interconnection agreements, audit logging)., • Ability to conduct gap analysis of integration capabilities between legacy and modern financial systems., • Proficiency in data mapping and documentation of interfaces, including data elements, system partners, and transmission methods., • Strong communication skills to work with federal accountants, IT staff, and solution vendors., • Workdays: Monday-Friday, • Must be a US Citizen or have a Permanent Resident Card, • Demonstrated excellent customer service skills., • Proficient in Microsoft Word, Power Point, and Excel, • Strong communication, presentation, analytical, and technical skills., • Demonstrated ability to work independently with minimal supervision., • Bachelor’s degree or equivalent related experience., • Must be able to clear a federal background investigation - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Additional Information Salary Information: Salary is commensurate with experience, ranging from $100,000 to $125,000. Benefits • Referral Bonus, • (401k) Matching, • Holidays – Eleven, • Adoption Assistance, • Tuition Reimbursement, • Technology Reimbursement, • Short-Term & Long-Term Disability, • Life Insurance (Basic, Voluntary & AD&D), • 80% Employer Paid Health Care Plan (Medical, Dental & Vision, • Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.

Job DescriptionDescription: Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us. RSC2 is currently looking for an Information Systems Security Engineer to join our growing team in Hanover, MD! Requirements: Seeking an Information Systems Security Engineer (ISSE) to support Product Manager Information Warfare Cyber Development (PdM IWCD) and their external mission partners. The ISSE will provide system security engineering services and to support the Government to ensure core security engineering principles are implemented into assigned programs information systems architecture. The role of the ISSE is to bridge the gap between high level security policies/requirements and technical/operational implementation of those requirements. This is a fantastic opportunity to join a fast-growing team with multiple opportunities for upward advancement supporting C&S. The C&S program delivers critical capabilities to counter current and future threats, enabling the next generation of warfighting capabilities from sensor to Soldier worldwide. By applying game changing cyber technologies through agile development methodology, we enable battlefield dominance for our Warfighters. • Apply current systems security engineering methods, practices and technologies to the architecture, design, development, evaluation, and integration of systems to maintain system security., • Develop, implement, and enforce information systems security policies ensuring system security requirements are addressed during all phases of the acquisition and Information System (IS) lifecycle., • Reviews and understands the living documents, how to address scans; and how to update the plan of actions/milestones (POAM)., • Develop, implement, and enforce information systems security policies ensuring system security requirements are addressed during all phases of the acquisition and Information System (IS) lifecycle., • Evaluate proposed security architectures and designs and provide input as to the adequacy of those security designs to meet required security compliance objectives., • Contribute to the security planning, assessment, risk analysis, risk management, assessment & authorization activities for a large complex software intensive system., • Support the Government to resolve conflicting system security engineering requirements., • Active TS/SCI Clearance with Counterintelligence (CI) Polygraph., • 10+ years of prior relevant experience or an equivalent combination of training, work experience and, preferably, applicable military experience., • At least five (5) years must be specialized experience including system security analysis and implementation; design assurance or testing for INFOSEC products and systems; integration or testing for INFOSEC products and systems, • Ability to develop and interpret security architectures, data flow diagrams, and publications that depict the system(s) architecture., • Experience with modern networks, operating systems, databases, and virtual computing., • Ability to identify areas of non-compliance and propose solutions designed to fulfill operational requirements and meet cybersecurity requirements simultaneously., • Thorough knowledge of RMF (Risk Management Framework), and process to end of an ATO (Authority to Operate)., • Thorough understanding of the living documents, how to address scans, how to update the plan of actions and milestones (POAM)., • Hands on experience with EMASS, • Knowledge of DoD 5000 Acquisition Process., • Must have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners., • Willingness to travel (up to 20%) within the organizational geographic Area of Responsibility., • Ability to teach and guide other cyber security personnel and engineers on the proper processes and procedures., • Must possess a high degree of initiative and personal accountability requiring minimal supervision Employment Type: Full-time, Salary-Exempt Benefits Package: We offer a top tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process, please contact us at . Salary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $80,000 to $159,000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.

Job DescriptionCompany Description At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a collaborative work environment, we proudly serve our patients and our community with unwavering commitment. It’s our passion for people that motivates us to do great work every single day. Consistently named among the top 100 Best Places to Work in Maryland, our team members have the opportunity to grow professionally in a supportive and stimulating environment. Job Description General Summary: Under general supervision, responsible for processing the patient, insurance and financial clearance aspects for both scheduled and non-scheduled appointments, including, validation of insurance and benefits, routine and complex pre-certification, prior authorizations, and scheduling/pre-registration. Responsible for triaging routine financial clearance work. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Processes administrative and financial components of financial clearance including, validation of insurance/benefits, medical necessity validation, routine and complex pre-certification, prior-authorization, scheduling/pre-registration, patient benefit and cost estimates, as well as pre-collection of out of pocket cost share and financial assistance referrals., • Initiates and tracks referrals, insurance verification and authorizations for all encounters., • Utilizes third party payer websites, real-time eligibility tools, and telephone to retrieve coverage eligibility, authorization requirements and benefit information, including copays and deductibles., • Works directly with physician’s office staff to obtain clinical data needed to acquire authorization from carrier., • Inputs information online or calls carrier to submit request for authorization; provides clinical back up for test and documents approval or pending status., • Identifies issues and problems with referral/insurance verification processes; analyzes current processes and recommends solutions and improvements., • Reviews and follows up on pending authorization requests., • Coordinates and schedules services with providers and clinics., • Researches delays in service and discrepancies of orders., • Assists management with denial issues by providing supporting data., • Pre-registers patients to obtain demographic and insurance information for registration, insurance verification, authorization, referrals and bill processing., • Develops and maintains a working rapport with inter-departmental personnel including ancillary departments, physician offices, and financial services., • Assists Medicare patients with the Lifetime Reserve process where applicable., • Reviews previous day admissions to ensure payer notification upon observation or admission., • Must be willing to travel between facilities as needed (applies to specific UMMS Facilities)., • Performs other duties as assigned.Qualifications Education and Experience • High School Diploma or equivalent is required., • Minimum 2 years of experience in healthcare revenue cycle, medical office, hospital, patient access or related experience., • Knowledge of medical and insurance terminology., • Knowledge of medical insurance plans, especially manage care plans., • Ability to understand, interpret, evaluate, and resolve basic customer service issues., • Excellent verbal communication, telephone etiquette, interviewing, and interpersonal skills to interact with peers, superiors, patients, and members of the healthcare team and external agencies., • Intermediate analytical skills to resolve problems and provide patient and referring physicians with information and assistance with financial clearance issues., • Basic working knowledge of UB04 and Explanation of Benefits (EOB)., • Some knowledge of medical terminology and CPT/ICD-10 coding., • Demonstrate dependability, critical thinking, and creativity and problem-solving abilities., • Knowledge of registration and admitting services, general hospital administrative practices, operational principles, The Joint Commission, federal, state, and legal statutes preferred., • Knowledge of the Patient Access and hospital billing operations of Epic preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $18.57-$20.77 Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at .

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Appointment Rules Verification Specialist ALTERNATE TITLE(S): Scheduling Compliance Coordinator, Intake & Verification Analyst COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Scheduling UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Scheduling Department Supervisor (Chief Operations Officer in the absence of the Scheduling Department Supervisor) ACCOUNTABLE FOR: Verifying that all active clients have current, valid authorizations for required services in compliance with payer rules, program category types, internal policies, and state regulations; supporting the integrity of client records and the discharge process across programs. CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Authorization Verification Specialist is responsible for ensuring that all clients across programs have active managed care authorizations for applicable services. This role includes daily verification of authorizations, tracking of new intakes and discharges, and monitoring documentation across systems to prevent billing gaps and service interruptions. The specialist works closely with the Prior Authorization and Revenue Cycle departments to ensure compliance, minimize delays, and maintain up-to-date records for ongoing care delivery. SCHEDULED DUTIES AND RESPONSIBILITIES: • Maintain accurate records confirming that all active clients have managed care authorizations appropriate to their category type and service level, • Verify that authorizations are obtained 57 days prior to scheduled appointments, • Notify the Prior Authorization Department of expired authorizations requiring re-obtainment, • Monitor authorization status and provide timely updates to stakeholders across departments, • Track discharged clients and confirm that a discharge summary is completed in ICANotes and a discharge ticket is created in the ticketing system, • Remove discharged clients from clinical schedules once documentation is completed, • Perform daily authorization verification for the upcoming week, addressing backlog as needed, • Conduct weekly Medicaid authorization audits to ensure accuracy and compliance, • Send daily updates to the Prior Authorization Department identifying clients requiring updated authorizations, • Generate and distribute weekly and monthly reports summarizing clients lacking authorization, • Manage and monitor the discharge process for clients continuing as community participants, • Conduct outbound calls to Discharged Category A clients to confirm continued interest in services, • Delete future appointments for discharged clients once discharge documentation is finalized, • Monitor and track uninsured clients to ensure timely follow-up or status updates, • Assist supervisor with work-related tasks as requested, taking initiative when appropriate, • Ensure compliance with company policies and regulatory standards (e.g., COMAR, CARF, CSA), • Support internal audits, quality assurance, and performance improvement initiatives, • Participate in safety drills, staff trainings, and compliance meetings as needed, • Maintain confidentiality of sensitive client information at all times, • Contribute to process improvements that enhance authorization turnaround and service coordination, • Cross-reference appointments with insurance authorizations, service caps, and referral requirements, • Resolve authorization-related scheduling discrepancies prior to the date of service, • Collaborate with scheduling, intake, and clinical teams to validate and correct appointment data, • Track authorization-related errors and contribute to trend analysis and QA reporting, • Ensure that all scheduled services meet payer compliance, including Medicaid, Medicare, and private payor rules, • Maintain and update real-time authorization dashboards, logs, and reports, • Support onboarding and training for new staff on authorization protocols and verification processes PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong understanding of healthcare authorization processes and payer requirements, • Familiarity with Medicaid, Medicare, and commercial insurance guidelines, • Excellent attention to detail, follow-through, and documentation accuracy, • Strong written and verbal communication skills, • Ability to manage time, prioritize tasks, and meet authorization deadlines, • Proficiency in EHR systems, Excel, and internal tracking databases, • Team player with a collaborative, problem-solving approach LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or GED required; Associates or Bachelors degree preferred, • Minimum 12 years of experience in healthcare authorization, billing, or administrative support, • Experience in behavioral health or community-based outpatient programs strongly preferred, • Must pass a background check and reference screening, • Working knowledge of HIPAA, patient confidentiality, and healthcare documentation best practices

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Appointment Rules Verification Specialist ALTERNATE TITLE(S): Scheduling Compliance Coordinator, Intake & Verification Analyst COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Scheduling UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Scheduling Department Supervisor (Chief Operations Officer in the absence of the Scheduling Department Supervisor) ACCOUNTABLE FOR: Maintaining accurate provider assignment sheets, ensuring appropriate and timely assignment of clients to treatment teams, and supporting smooth scheduling, onboarding, and communication processes between providers, clinical staff, and operations. CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Treatment Team Assignment Specialist is responsible for managing and maintaining client-to-provider assignment systems across programs. This includes regularly updating provider caseload sheets, monitoring client transfers between locations, and ensuring that prescribers and clinical staff are scheduled accurately and timely. The specialist serves as a vital liaison between clinical, administrative, and operational teams to facilitate smooth onboarding of new clients and providers, accurate documentation in ICANotes, and communication across departments. SCHEDULED DUTIES AND RESPONSIBILITIES: • Ensure clients are appropriately assigned to treatment teams to support timely access to services, • Maintain, update, and distribute provider assignment sheets; communicate changes to providers promptly, • Assist providers in adding or removing clients from their caseload sheets, • Monitor and update provider caseloads following client transfers between facilities, ensuring accurate address and bed number assignments (Buildium vs. Assignment Sheets), • Track client demographics in ICANotes and notify the Intake Team of any discrepancies following transfers, • Notify providers of new assignments and updates via email, • Plan and double-check monthly prescriber appointments to ensure all active clients are scheduled, • Create and update assignment sheets for newly onboarded providers, • Conduct training and orientation for new providers on scheduling workflows and sheet management, • Monitor facility room vacancy against current provider capacity weekly and report needs for additional providers, • Draft and update provider assignment sheets biweekly, • Serve as a liaison between providers, supervisors, and operations to facilitate clear and timely communication, • Send reminders to:, • PRP staff regarding 90792 appointments with the Medical Director, • Prescribers and Clinical Supervisors about upcoming appointments, • Update the DSP Category B assignment sheet as needed, • Assist with other administrative scheduling, caseload management, or intake-related projects as needed, • Participate in internal quality assurance reviews or audits, • Provide backup support to the scheduling or authorization teams during peak periods, • Recommend improvements to caseload management or communication workflows, • Uphold confidentiality and data accuracy standards in all aspects of client and provider data management, • Prolonged periods sitting at a desk and working on a computer WORKING CONDITIONS: • Remote work environment, • Fast-paced and detail-oriented administrative role, • Collaboration with multiple departments and roles via virtual channels COMPETENCIES AND SKILLS: • Strong organizational skills with high attention to detail, • Proficiency with spreadsheets (Google Sheets or Excel), shared trackers, and EHR systems (ICANotes preferred), • Effective written communication and professional email etiquette, • Ability to balance competing priorities and meet tight deadlines, • Comfort with data entry, audit preparation, and caseload tracking, • High school diploma or GED required; Associates or Bachelors degree preferred, • Minimum 12 years of experience in healthcare administration, behavioral health operations, or provider support roles, • Experience with ICANotes or similar electronic health record system strongly preferred, • Must pass a background check and reference screening, • Familiarity with HIPAA and client data confidentiality protocols required

Job DescriptionSalary: $1,300.00 USD per month per full-time billing resource ABOUT FREEDOM HEALTH SYSTEMS INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Billing Unit Supervisor ALTERNATE TITLE(S): Medical Billing Manager, Multisector Billing Lead, Billing & Collections Supervisor COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: Billing BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Each team member is to provide 40 hours per week of service dedicated to the company. ACCOUNTABLE TO: Accounts Receivables Department Manager (Controller in the absence of the Accounts Receivables Department Manager) ACCOUNTABLE FOR: Supervision and execution of billing operations across all company divisions CLASSIFICATION: 1099 COMPENSATION RANGE: $1,300.00 USD per month per full-time billing resource ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Billing Manager is responsible for managing and executing daily billing operations across multiple industries including outpatient mental health, primary care, supportive housing, real estate (tenant and lease billing), food services, and non-emergency medical transportation. The role includes team supervision, claim submission oversight, invoicing, payment reconciliation, and coordination with finance, clinical, and operations teams. This role ensures that billing practices meet payer and contract requirements, optimize collections, and remain compliant with federal and state regulations. The Billing Manager works closely with the Revenue Cycle Manager to analyze trends, prevent denials, and streamline billing systems across platforms. SCHEDULED DUTIES AND RESPONSIBILITIES: • Supervise billing team staff including medical billers, invoicing clerks, and collections support, • Oversee billing processes for:, • Healthcare services (Medicaid, Medicare, commercial insurance), • Real estate entities (rent invoicing, HUD submissions, tenant billing), • Food service contracts (meal delivery programs, catering accounts), • Transportation services (Medicaid/NEMT trip submissions, mileage billing, contract reporting), • Software subscription services, • Ensure timely and accurate submission of medical claims and commercial invoices across platforms, • Monitor and reconcile accounts receivable, track aging, and support collection follow-up, • Collaborate with program leadership and payroll to validate service documentation and visit tracking, • Ensure proper coding, modifiers, and supporting documentation accompany all claims, • Review and correct denials or rejections; resubmit clean claims as needed, • Maintain and enforce internal billing and documentation protocols based on payer requirements and regulatory guidance, • Coordinate fee schedule updates and service rate reviews with Finance and Executive teams, • Support preparation for internal and external audits; maintain audit-ready billing records and documentation, • Assist with onboarding of new service lines or contracts by developing billing plans, templates, and workflows, • Provide regular reporting to the Controller or RCM on billing performance, denials, trends, and compliance, • Ensure all medical and behavioral health providers and entities are credentialed with the appropriate insurance payors, • Train and mentor billing team members, ensuring consistency and accuracy across all billing functions UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Coordinate with credentialing staff to ensure accurate billing profiles and provider IDs, • Attend finance and compliance meetings to stay aligned with organizational strategy, • Resolve escalated issues from billing team or client-facing departments, • Review contracts and payer policies for billing impact analysis, • Participate in cross-functional process improvement and system implementation workgroups, • Assist in developing SOPs and training materials for internal use and staff education PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Deep understanding of multi-industry billing, including healthcare, housing, food, and transportation, • Proficiency with electronic billing systems and clearinghouses (e.g., WebPT, Kareo, QuickBooks), • Strong leadership and team supervision skills, • Excellent attention to detail and ability to manage multiple priorities, • Knowledge of payer-specific regulations, billing compliance, and reimbursement methodologies, • Strong written and verbal communication skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Bachelors degree in Business, Healthcare Administration, Finance, or related field (preferred), • Minimum 35 years of billing experience with at least 2 years in a supervisory role, • Familiarity with Medicaid, Medicare, commercial insurance billing, HUD programs, and grant billing, • Experience in multi-entity or consulting environments highly desirable, • Ability to pass background and reference checks

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Record Compliance Analyst ALTERNATE TITLE(S): QA Analyst, Documentation Compliance Specialist COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Medical Records Quality Assurance UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Quality Assurance Department Manager (Controller in absence of Quality Assurance Department Manager) ACCOUNTABLE FOR: Reviewing documentation of services for compliance with internal medical record checklists and overseeing medical records request processing CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Record Compliance Analyst ensures that documentation of services entered by clinical and support service providers across all programs supported by Freedom Health Systems conforms to established medical record checklists. This role supports internal quality assurance and regulatory compliance by identifying documentation gaps, recommending corrective actions, and assisting with record audits. Additionally, this position oversees the intake, tracking, and fulfillment of all internal and external medical records requests in accordance with HIPAA, legal timelines, and organizational policies. SCHEDULED DUTIES AND RESPONSIBILITIES: • Review electronic records to ensure provider-entered documentation complies with Freedoms medical record checklists, • Flag documentation gaps, missing elements, or compliance concerns for QA Manager review, • Provide feedback to service teams and participate in documentation correction workflows, • Track and log documentation reviews using established QA systems and tools, • Prepare summaries and reports of findings to be incorporated into department-wide audits, • Maintain knowledge of COMAR, CARF, and other relevant documentation requirements, • Manage and respond to medical records requests from clients, providers, payers, and regulatory bodies, • Ensure records requests are fulfilled within HIPAA-compliant timelines and standards, • Maintain secure and confidential records transfer procedures, • Collaborate with QA Manager to ensure records review findings align with audit and licensing standards UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Support internal audits and mock survey readiness, • Assist with training or onboarding of new staff on documentation standards, • Participate in quality improvement projects focused on documentation integrity, • Serve as backup to QA staff during periods of absence or increased workload, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Strong attention to detail and ability to assess complex documentation, • Familiarity with behavioral health and medical documentation requirements, • Working knowledge of HIPAA and medical record release protocols, • Proficiency in EHR systems, Excel, and document tracking tools, • Clear written and verbal communication skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent required; Associates or Bachelors degree in health administration or related field preferred, • Minimum 2 years of experience in healthcare documentation review, medical records, or compliance, • Experience working in behavioral health or human services settings preferred, • Ability to pass background and reference checks, • Certified Professional Medical Auditor (CPMA) certification

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Record Compliance Analyst ALTERNATE TITLE(S): QA Analyst, Documentation Compliance Specialist COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Medical Records Quality Assurance UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Quality Assurance Department Manager (Controller in absence of Quality Assurance Department Manager) ACCOUNTABLE FOR: Reviewing documentation of services for compliance with internal medical record checklists and overseeing medical records request processing CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Record Compliance Analyst ensures that documentation of services entered by clinical and support service providers across all programs supported by Freedom Health Systems conforms to established medical record checklists. This role supports internal quality assurance and regulatory compliance by identifying documentation gaps, recommending corrective actions, and assisting with record audits. Additionally, this position oversees the intake, tracking, and fulfillment of all internal and external medical records requests in accordance with HIPAA, legal timelines, and organizational policies. SCHEDULED DUTIES AND RESPONSIBILITIES: • Review electronic records to ensure provider-entered documentation complies with Freedoms medical record checklists, • Flag documentation gaps, missing elements, or compliance concerns for QA Manager review, • Provide feedback to service teams and participate in documentation correction workflows, • Track and log documentation reviews using established QA systems and tools, • Prepare summaries and reports of findings to be incorporated into department-wide audits, • Maintain knowledge of COMAR, CARF, and other relevant documentation requirements, • Manage and respond to medical records requests from clients, providers, payers, and regulatory bodies, • Ensure records requests are fulfilled within HIPAA-compliant timelines and standards, • Maintain secure and confidential records transfer procedures, • Collaborate with QA Manager to ensure records review findings align with audit and licensing standards UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Support internal audits and mock survey readiness, • Assist with training or onboarding of new staff on documentation standards, • Participate in quality improvement projects focused on documentation integrity, • Serve as backup to QA staff during periods of absence or increased workload, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Strong attention to detail and ability to assess complex documentation, • Familiarity with behavioral health and medical documentation requirements, • Working knowledge of HIPAA and medical record release protocols, • Proficiency in EHR systems, Excel, and document tracking tools, • Clear written and verbal communication skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent required; Associates or Bachelors degree in health administration or related field preferred, • Minimum 2 years of experience in healthcare documentation review, medical records, or compliance, • Experience working in behavioral health or human services settings preferred, • Ability to pass background and reference checks, • Certified Professional Medical Auditor (CPMA) certification

Job DescriptionSalary: PHP 482.16 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Quality Assurance Department Manager ALTERNATE TITLE(S): COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Medical Records Quality Assurance UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Controller or Chief Financial Officer (CFO, in absence of Controller) ACCOUNTABLE FOR: All staff responsible for reviewing documentation of services for compliance with internal medical record checklists and overseeing medical records request processing CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: PHP 482.16 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Quality Assurance Department Manager is responsible for overseeing all service record quality assurance and compliance activities for the programs Freedom Health Systems contractually supports. The QA Manager ensures all services meet regulatory and contractual obligations, including those outlined by COMAR, CARF, OHCQ, MDH, and managed care organizations by applying checklist guidelines to each note entered by rendering providers. This role manages the quality monitoring process, leads internal audits, oversees documentation standards, and works in collaboration with program leadership to implement quality improvement strategies and correct deficiencies. The QA Manager is also responsible for ensuring that documentation of services entered by service providers aligns with the companys required medical record checklists. In addition, the role oversees the process for handling medical records requests in accordance with privacy regulations and organizational policy. SCHEDULED DUTIES AND RESPONSIBILITIES: • Supervise daily QA operations and staff including auditors, file reviewers, and compliance specialists, • Monitor program compliance with COMAR, CARF, CSA, OHCQ, HIPAA, and other applicable standards, • Oversee documentation review to ensure that records entered by service providers meet organizational checklist requirements, • Maintain audit schedules, workflows, and documentation templates across programs, • Conduct internal audits of clinical, administrative, and billing records to assess compliance, • Develop and distribute monthly QA reports and dashboards for executive review, • Maintain regulatory readiness through ongoing mock audits and staff education, • Collaborate with program managers and clinical directors to review findings and implement corrective action plans (CAPs), • Manage incident reporting workflows and documentation, • Coordinate and support external audits, surveys, and licensing visits, • Update policies and procedures in collaboration with leadership and regulatory updates, • Ensure orientation and re-orientation of staff on QA policies, documentation standards, and reporting responsibilities, • Provide coaching, support, and education to departments around best practices and documentation expectations, • Ensure confidentiality, security, and auditability of all QA documentation, • Serve as point of contact for payables escalations and internal/external stakeholder inquiries, • Take initiative to identify areas for process improvement and cost savings, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires related to documentation, payables procedures, and compliance requirements, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Support credentialing and licensure renewals by compiling and submitting QA documentation, • Respond to compliance inquiries from staff or leadership, • Participate in emergency response and risk mitigation planning, • Represent the QA department at leadership meetings, cross-functional committees, and community forums as assigned, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Comprehensive knowledge of QA/QI systems, audits, and performance improvement planning, • Familiarity with Maryland healthcare regulations and behavioral health standards, • Proficiency with EHR systems, Excel, and quality tracking tools, • Excellent analytical, communication, and organizational skills, • Ability to interpret regulations and translate them into clear workflows and documentation, • Strong leadership, training, and problem-solving abilities LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Bachelors degree in Healthcare Administration, Public Health, Social Work, Nursing, or related field (required); Masters preferred, • Minimum 35 years of experience in healthcare quality assurance or compliance, • At least 12 years of supervisory or management experience, • Knowledge of COMAR, CARF, HIPAA, Medicaid, and managed care standards, • Experience in behavioral health or human services preferred, • Ability to pass background and reference checks, • Certified Professional Medical Auditor (CPMA) certification

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Patient Access Specialist ALTERNATE TITLE(S): Admissions Coordinator, Intake Specialist, Access Services Associate COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Patient Access UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Patient Access Department Manager (Chief Operations Officer, in absence of Patient Access Department Manager) ACCOUNTABLE FOR: Managing the intake, enrollment, and service coordination process for clients entering behavioral health and care management programs; ensuring accurate data collection, regulatory compliance, and efficient communication with internal teams and external referral sources CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: PHP283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Patient Access Specialist serves as the first point of contact for prospective clients entering any of Freedom Health Systems programs. This role is critical to ensuring timely, compassionate, and efficient intake services for outpatient behavioral health, psychiatric rehabilitation (PRP), substance use treatment, health home, and entitlements case management services. This role involves receiving referrals, conducting intake screenings, verifying insurance or funding eligibility, coordinating appointments for initial assessments, and supporting internal transfers or discharges across contracted service lines. The Patient Access Specialist supports access to care while ensuring compliance with COMAR, HIPAA, and payer guidelines. Referral & Intake Processing • Receive and log incoming referrals from internal and external sources (e.g., providers, MCOs, hospitals, DSS, families), • Conduct initial outreach to referred individuals or guardians to complete intake screening, • Collect required demographic, insurance, and consent forms prior to service start, • Ensure intake assessments are scheduled with the appropriate clinician or provider, • Verify Medicaid or insurance eligibility for all referred individuals, • Confirm program-specific criteria for service lines including PRP, OMHC, HH, SUD, and ECM, • Coordinate with billing and credentialing staff to ensure coverage prior to service, • Support internal transfers between programs (e.g., PRP to OMHC, HH to SUD), • Update internal tracking systems and electronic health records when clients are discharged or transferred, • Notify program leads, supervisors, and administrative staff of transfers and discharges in real-time, • Ensure that all intake documentation is collected, uploaded, and verified in the EHR system (e.g., ICANotes), • Maintain accurate logs of all referrals, admissions, discharges, and eligibility status, • Ensure HIPAA-compliant communication and recordkeeping at all times, • Provide front desk coverage or phone reception support as needed, • Assist with appointment reminder calls or patient follow-ups, • Collaborate with clinical and administrative teams to resolve access barriers, • Participate in quality improvement and performance tracking meetings PHYSICAL DEMANDS: • Prolonged periods of sitting and working on a computer, • May require local travel between clinic locations or residential programs, • Office-based in a clinical support setting, • High-volume and deadline-driven environment, • Requires strong attention to detail and client-focused communication REQUIRED QUALIFICATIONS: • Associate's degree in Nursing, Healthcare Administration, Social Work, Psychology, Public Health, or a related field (required), • Minimum 3 years of experience in admissions, access management, or intake coordination in a behavioral health or healthcare setting, • Working knowledge of COMAR, Medicaid, HIPAA, and behavioral health program eligibility criteria, • Proficiency in electronic health record systems (e.g., ICANotes, Credible, or similar), • Associates or Bachelors degree in nursing, human services, psychology, public health, or related field, • Experience with Medicaid/MCO systems (e.g., ePREP, CRISP), • Prior experience in behavioral health or case management programs

Job DescriptionSalary: Ranges between $25.00 per hour to $37.00 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Accounts Receivables Manager ALTERNATE TITLE(S): Revenue Cycle Manager, Billing & Collections Manager, A/R Department Manager COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: n/a BENEFITS PACKAGE: Paid time off; health, dental, and vision insurance reimbursement; professional development support. WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Controller or Chief Financial Officer (CFO, in absence of Controller) ACCOUNTABLE FOR: All staff who have duties associated with revenue cycle activities and accounts receivable performance across all customer companies under contract. CLASSIFICATION: W-2 employee; full-time hourly COMPENSATION RANGE: Ranges between $25.00 per hour to $37.00 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: Up to 10% of the time (interoffice and site-based meetings) SUMMARY OF POSITION RESPONSIBILITIES: The Accounts Receivables Manager is responsible for overseeing the full revenue cycle and accounts receivable functions across all companies serviced under Enterprise Management. This includes leadership of invoicing, aging report reconciliation, collections follow-up, payer communication, and payment posting for Medicaid, Medicare, private insurance, self-pay, grants, contracts, and non-healthcare service lines such as food services and real estate. The role will lead and supervise a billing support team, serve as liaison between the finance department and program leadership, and develop systems to ensure timely and accurate billing and collections in accordance with payer rules and regulatory standards. This role also includes monitoring and reporting key performance indicators (KPIs) to senior leadership. The Accounts Receivables Manager plays a critical part in financial stewardship, supporting the sustainability of diverse health and human service programs. SCHEDULED DUTIES AND RESPONSIBILITIES: • Oversee day-to-day accounts receivable (A/R) and billing operations across a portfolio of companies including behavioral health centers, primary care clinics, food service businesses, supportive housing programs, and real estate holdings, • Coordinate and lead A/R focused meetings with Operations Managers weekly identifying areas for improvement and troubleshooting to exceed CEO anticipated revenues in a compliant yet efficient manner, • Ensure all meeting minutes held by you or you department are documented and added to the company minute book, • Lead and manage the full revenue cycle process: charge capture, claims submission, payment posting, patient/resident invoicing, follow-ups, and collections, • Ensure timely invoicing and collections across all payers, contracts, and customer accounts, including government funders, private insurers, tenants, residents, and food service clients, • Review and reconcile A/R aging reports by company, payer, and revenue stream; escalate unresolved balances and coordinate appropriate collection strategies, • Supervise billing and collections staff, including assigning tasks, evaluating performance, and ensuring continuous training and compliance, • Collaborate with operations, program, and administrative leaders from each company to ensure appropriate documentation, coding, and authorization is obtained to support billing, • Develop and enforce internal controls and standard operating procedures to ensure compliance with internal policies and external regulations, • Maintain up-to-date payer knowledge and guidance related to Medicaid, Medicare, commercial payers, grant billing, SNAP/HUD housing payments, and service agreements, • Communicate regularly with external parties including insurance carriers, funders, state Medicaid offices, managed care organizations, and grant administrators to resolve claims, denials, or payment issues, • Analyze revenue cycle metrics and provide regular reports to the Controller or CFO on collection rates, A/R trends, billing errors, denials, and cash projections, • Coordinate batch review and approval processes with department leads to ensure timely revenue recognition and data integrity, • Assist in maintaining billing modules and fee schedules in electronic health records (EHRs), accounting platforms, or billing systems, • Support internal and external audits by maintaining organized documentation and producing audit-ready files and reports, • Participate in cross-functional meetings to ensure alignment of finance, compliance, clinical, and operational goals across all business lines, • Serve as point of contact for billing escalations and internal/external stakeholder inquiries, • Provide training and guidance on billing and documentation standards to new program staff, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Support the CFO/Controller with ad hoc financial analysis and reporting, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires related to documentation, billing procedures, and compliance requirements, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Strong knowledge of healthcare billing and revenue cycle processes, • Working knowledge of Medicaid, Medicare, commercial insurance, and grant-based billing, • Experience with electronic billing systems, clearinghouses, and EHR platforms, • High level of organization, attention to detail, and deadline management, • Ability to lead a team, manage up, and collaborate cross-functionally, • Master's degree in Accounting, Finance, Healthcare Administration, or related field (required), • Minimum 35 years of experience in accounts receivable and revenue cycle management, • Prior experience in behavioral health, primary care, or community-based services preferred, • Supervisory experience strongly preferred, • Familiarity with payer portals, medical coding (ICD-10, CPT), and authorization workflows, • Knowledge of regulatory compliance (HIPAA, CMS, Medicaid billing guidelines)

Job Description Job Description We are seeking Internal and Family Medicine Physicians throughout the state of Maryland! Doctors First is a tech-forward, corporate-backed practice with significant growth projections. We offer a total compensation package of $345K+, full clinical support staff, AI-driven tools, and a true work–life balance — with no call, no hospital work, and no politics. First Medical Associates is a corporate-backed, tech-forward multi-location Primary Care Group with significant growth projections. We are thriving by putting physicians first—providing compassionate doctors with best-in-class work–life balance, competitive pay, and a modern, multicultural workplace. We currently operate 13 locations across Maryland, all in well-connected communities near three major airports. We are actively hiring Internal Medicine and Family Physicians to join our team. At First Medical Associates, you’ll see no more than 2.5 patients per hour, and with 99% of patients scheduled in advance, your days will be smooth and predictable. There are no procedures (no splinting, casting, or suturing), and you’ll never take call. Just enjoy the practice of medicine in a supportive environment designed for physicians. Why Physicians Choose Us • No homework, no admin duties, no unpaid work, • No quality reporting burden or scorecards, • Independent medical decision-making with no office politics, • Physician-designed offices with Athenahealth EMR, • AI-driven Scribe for documentation, • Full-time Inboxologist to manage labs, refills, patient messages, and forms, • Prior Authorization Specialists, • AI-assisted Lab Interpretation and Refill Assistant, • Generous Sign-on Bonus, • Total package potential: $345K+, • $250K Base Salary, • $50K Volume-based Incentives, • $10K Quality-based Incentives, • $7.5K 401(k) Employer Match, • $10K Health Insurance, • $5K Disability & Term Life Insurance, • Generous PTO, • CME Allowance, • Company-Paid Short- and Long-Term Disability Insurance, • Company-Paid AD&D and Life Insurance, • Paid Malpractice with Tail Coverage from Day One, • Strong Telehealth Platform, • ZERO Call – 100% Outpatient, No Nursing Home or Hospital Rounds, • Corporate-backed stability with significant growth opportunities, • Pathway to Leadership roles such as Lead Physician or Medical Director, • Room for Growth with Annual Evaluations "I’ve been with First Medical Associates for 6 years, and the work-life balance is unmatched. The support staff and technology allow me to focus solely on patient care, without the usual administrative headaches." – Dr. Mahpara Qureshi M.D, Internal Medicine "After 5 years here, I can say this is the most physician-friendly practice I’ve worked at. No call, no politics, and room for growth — it’s exactly what I was looking for." – Dr.Q Nguyen M.D, Family Medicine Requirements • MD or DO from an accredited institution, • BC/BE in Internal Medicine or Family Medicine, • Maryland license (or in progress—we’ll wait), • Strong communication and interpersonal skills Please view this video using this link: FMA Provider Video. Sincerely, The First Medical Associates Team Lisa Greene Director of Recruitment First Medical Associates

Job Description Who We Are Ryse Health is on a mission to create a world that is free of the burden of chronic disease. In order to do that, we have designed an innovative health care model for families and individuals living with type 2 diabetes. This model combines best-in-class therapies and technology with day-to-day support, coaching, and analytics to help patients to achieve extraordinary outcomes. What you'll do We're hiring an experienced Medical Assistant—referred to as a Health Coach at Ryse—to support both new and existing patients at our Bethesda, Baltimore, and nearby clinics. As a key member of our care team, you'll be the first point of contact for patients and play an important role in building trusted, professional relationships with them, their families, and the broader Ryse Health team. As a Health Coach, you will: • Empower patients to reach their goals by using motivational interviewing techniques, • Train patients on continuous glucose monitor (CGM) setup and start, • Utilize CGM data to motivate, educate and empower patients to support their success, • Collaborate with the Ryse Health team on care planning and support patients in the successful implementation of care plans, • Communicate with patients through video calls, in person meetings, telephone and messaging, • Complete initial patient intake during clinical visits including overview of Ryse clinical model, vital signs, and medical history, • Complete retinal scan with patients, • Submit records requests for new and existing patients, • Review records and update charts as appropriate, • Prior authorization submissions, • Assist patients with filing medications and medication coverage, • Patient assistance application submissions, • 1+ years of experience in a clinical setting, • Motivational interviewing training a plus, • Phlebotomy or Medical Assistant certification and experience a plus, • Self-motivated and adaptable to changing processes, • Ability to balance multiple competing priorities, and keeping track of the little details Ryse Health is an Equal Opportunity Employer. We celebrate diversity and are committed to building an equitable and inclusive environment for all. *Note: Full COVID-19 and flu vaccination is required. For more information and to learn more about Ryse Health, check out our careers page. Please be aware of fake job offers coming from people claiming to be Ryse Health employees. Ryse Health employees and/or our recruiters will never ask you for money or personal information like bank account numbers, and will always ask for a phone call or video call as the first step in our hiring process.

Job Description:\n\nSalary: Negotiable and is commensurate with experience, expertise, verified credentials, and available company budget. ABOUT ENTERPRISE MANAGEMENT: Enterprise Management Solutions, Inc. (Enterprise) is a full-spectrum administrative and operational management firm headquartered in Baltimore, Maryland. We provide contracted infrastructure support to independently governed organizations in sectors such as behavioral health, primary care, supportive housing, food service, commercial real estate, and nonprofit development. Enterprise does not own or govern the organizations we serve. Instead, we operate as a trusted administrative services provider under formal contractual agreements, offering high-level back-office services that allow our clients to focus on mission execution and program delivery. Our scope of service includes:Comprehensive fiscal systems and multi-entity accountingHuman resource infrastructure and staff onboardingLegal compliance and audit readinessTechnology integration and IT systems governanceOrganizational growth planning and fiscal sustainability analysisFederal and state grant compliance, budget monitoring, and reportingFinancial and operational performance dashboardsCEO- and executive-level strategy support Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER:(667) 309-5345HUMAN RESOURCES PHONE NUMBER:(667) 309-5345 ext 10 POSITION TITLE:Chief Financial Officer ALTERNATE TITLE(S): Senior Finance Executive, Compliance Officer (within scope), Accountant, Controller COMPANY:Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION:Accounting & Finance DEPARTMENT:n/a UNIT:n/a BENEFITS PACKAGE: In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education Opportunities WORK SCHEDULE:Monday Friday, 8:00 AM 5:00 PM (daily lunch break is from 12:00 PM 1:00 PM) ACCOUNTABLE TO:Chief Executive Officer (COO, in absence of CEO) ACCOUNTABLE FOR:Oversight of accounting systems, financial reporting, fiscal compliance, and the supervision of accounts payable, accounts receivable, and bookkeeping functions across all affiliated companies. In the event of a vacancy or extended absence within the Accounting & Finance Division, this position is responsible for ensuring uninterrupted departmental operations by assuming essential duties when necessary and/or by proactively reassigning responsibilities to qualified personnel. This includes maintaining appropriate cross-training protocols to ensure operational resilience and continuity across all finance-related functions. CLASSIFICATION:W-2 employee; full-time hourly COMPENSATION RANGE: Ranges between $40.00 per hour to $69.00 per hour, , and is commensurate with experience, expertise, verified credentials, and available company budget. ANTICIPATED TRAVEL:Up to 10% of the time (interoffice and site-based meetings) WORKPLACE POLICY: This is a 100% in-office role. Remote work or telework is prohibited unless explicitly pre-approved in writing by the CEO. SUMMARY OF POSITION RESPONSIBILITIES: The Chief Financial Officer (CFO) serves as a core member of the executive leadership team and is responsible for the overall financial health, sustainability, and growth strategy of Enterprise Management and its affiliated organizations. The CFO is the organizations highest-ranking financial executive and plays a critical role in capital planning, risk mitigation, financial modeling, revenue cycle strategy, and funding compliance across diverse operational areas including healthcare, housing, food services, and real estate. This role oversees all departments within the finance division, including accounting, accounts payable, accounts receivable, payroll, grants and contracts, budgeting, audit, and financial planning. The CFO is responsible for aligning financial performance with mission goals, providing insight to the CEO and Board of Directors, and representing the organization to external funders, lenders, and stakeholders. In the absence of the CEO and the COO, the CFO may be appointed by the Board to serve as Acting CEO and shall support succession planning and executive continuity. The CFO also ensures that Enterprise Management delivers all contracted Accounting, Finance & Fractional CFO Services to affiliated entities, as outlined at. The Chief Financial Officer (CFO) is the most senior financial authority within Enterprise Management Solutions. The CFO oversees all fiscal systems and services that Enterprise delivers under contract to independently governed client organizations, and ensures strict regulatory, contractual, and financial control compliance. This role encompasses:Strategic fiscal planningDay-to-day operational oversight of all financial functionsDirect supervision of all finance personnelCollaboration with external auditors, funders, banks, legal counsel, and state agenciesInternal compliance and policy enforcementSystems administration for all fiscal platforms and data securityPartnership with the CEO to shape and support long-term enterprise strategy The CFO also holds compliance officer responsibilities specifically related to financial operations. This includes oversight of compliance with accounting standards, federal and state fiscal regulations, audit preparedness, and internal controls related to grants, contracts, billing, and funder obligations. SCHEDULED DUTIES AND RESPONSIBILITIES: The CFO is ultimately responsible for the integrity, efficiency, and compliance of all finance services delivered under the companys umbrella both internal and client-facing. 1. Strategic Finance & Enterprise-Wide Fiscal PlanningDesign and maintain enterprise-wide financial strategy aligned with client service capacityTranslate the CEOs organizational vision into scalable, cost-effective financial modelsConduct multi-year forecasts, funding scenario modeling, and investment planningAnalyze trends in operating costs, grant performance, vendor spending, and reimbursementStructure contingency plans for revenue disruption, funder recapture, and operational delays 2. Fiscal Execution for Contracted ClientsDirect all accounting, payroll, and AP/AR functions on behalf of clients as defined in service agreementsEnsure contract scope alignment and appropriate segregation of accountsMaintain detailed financial documentation by entity, contract, and cost centerProvide monthly financial performance packages customized to each clients compliance requirementsCoordinate regularly with client leadership on timelines, reconciliations, and approvals 3. General Ledger Management & Accounting OversightReview and approve all journal entries, budget adjustments, and GL mapping changesEnsure proper fund classification for restricted and unrestricted incomeImplement grant accounting protocols and funder-specific revenue trackingMaintain depreciation schedules, fixed asset logs, and cash reserve reconciliationsEnsure monthly close is completed across all entities within 3 business days of month-end 4. Payroll & Benefits Fiscal AdministrationEnsure all payroll related transactions are properly accounted for in Sage / QuickbooksOversee benefit cost allocationsMaintain secure records of employee classification, pay rates, and authorization protocolsCoordinate with HR and compliance teams on audits involving personnel or time trackingIn collaboration with CHRO, ensure all payroll related employer tax / compliance documents are filed within regulatory / statutory timeframes (i.e. 1095, 941, 1099, W-2, etc)Review and if necessary scrutinize and troubleshoot payroll prior to the CEO review of each payroll run 5. Accounts Payable / Receivable OversightApprove and release vendor payments, staff reimbursements, and program disbursementsEnsure the CEO explicitly authorizes each expenditure before approving the paymentMonitor AR aging, insurance reimbursements, grant draws, and cash receiptsImplement automation tools for payment approval workflows and documentation trailsReconcile vendor 1099 records, W-9s, EIN validations, and IRS-matching records 6. Budgeting & ReportingLead annual and mid-cycle budgeting processes for Enterprise and contracted clientsDevelop detailed department budgets, cost centers, and program budgets by entityPrepare cash flow forecasts, burn-rate projections, and budget-to-actual reportsProvide executive summaries with analysis of performance drivers, risks, and corrections 7. Audit, Policy & Compliance Leadership CARF 1.F StandardsEnsure documentation and implementation of:Program-specific budgets with revenue, expense, and capital plans (1.F.2.c)Weekly financial reviews with operational teams (1.F.3.c)Documented remediation plans when solvency concerns arise (1.F.4.d)Annual policy review and internal control verification (1.F.5.a)Quarterly audit of billing samples for accuracy and compliance (1.F.6.b)Timely completion of independent audits and documented management responses (1.F.8.b)Regulatory & Legal ComplianceEnforce adherence to GAAP, 2 CFR 200, OMB Uniform Guidance, HIPAA, CMS, and IRS standardsDevelop and update internal financial control policies and SOPs annuallyMonitor fiscal and operational audit schedules across multiple entitiesLead investigations of financial discrepancies or audit exceptionsCoordinate response submissions, follow-up analysis, and internal CAPs (corrective action plans)Serve as Compliance Officer for accounting and finance operations, with responsibility for:Maintaining and enforcing fiscal compliance policies and internal controlsEnsuring compliance with auditing standards, grant conditions, cost allocation plans, and funder reporting requirementsConducting or overseeing periodic financial risk assessments, internal audits, and monitoring activitiesEnsuring audit readiness for all affiliated entities and supporting third-party audit processesReviewing and updating fiscal policies and procedures in line with evolving regulatory standardsLeading internal investigations related to financial reporting discrepancies or compliance concernsCollaborating with program, HR, and compliance leadership to ensure consistent fiscal interpretation of multi-departmental policiesReporting on financial compliance outcomes, audit findings, and mitigation strategies to the CEO and Board of Directors 8. Systems Management & Digital Finance OperationsServe as administrator for all fiscal software (e.g., QuickBooks, Sage Intacct, NetSuite)Manage staff user roles, 2FA controls, and accounting platform permissionsImplement automated workflows for billing, invoicing, and reporting functionsMaintain secure backups, export logs, and data recovery policies in collaboration with IT 9. Staff Leadership, Training, and Succession PlanningSupervise all financial division staffMaintain a written division staffing plan with clear succession and backup rolesFacilitate cross-training to ensure uninterrupted operations during absencesLead regular team meetings on audit readiness, client updates, and policy changesEvaluate performance and provide mentorship to finance team membersPerform additional duties, whether planned or emergent, that support the stabilityand effectiveness of the Accounting & Finance Division. This includes temporarilyassuming or reassigning responsibilities of vacant or inactive roles to maintainuninterrupted operations, as well as ensuring team members are adequatelycross-trained to provide coverage as neededLead daily team meetings each morning and evening to manage departmental performance:The morning meeting is used to set clear goals and action items for division staff for the day.The evening meeting is held to review progress and ensure all assigned goals have been completed or appropriately addressed.Adhere to and enforce all policies and procedures applicable to the role, maintaining full compliance with internal guidelines, regulatory standards, and contractual requirements.Conduct weekly one-on-one meetings with each staff member in the department using the designated accountability form to document role adherence, performance metrics, and corrective follow-up as needed.Document and file meeting minutes for all departmental meetingsincluding daily huddles and individual staff check-insin the corporate minute book, ensuring organized and auditable records.Complete all compliance-related responsibilities as assigned in the organizations intranet system (Redline), including the execution of required audits, attestations, and regulatory documentation. 10. CEO Support & External RelationsPartner with the CEO on revenue strategy, enterprise sustainability, and fiscal readinessDevelop investor, funder, and lender briefing materials with supporting financialsParticipate in executive leadership meetings and interdepartmental strategy planningLiaise with external professionals, including CPAs, attorneys, bankers, consultants, and regulatorsConduct due diligence and modeling for enterprise partnerships, joint ventures, or program expansionsEnsure delivery and quality of all Accounting, Finance & Fractional CFO services offered by Enterprise Management UNSCHEDULED DUTIES AND RESPONSIBILITIES:Serve as point of contact for finance division escalations and internal/external stakeholder inquiriesTake initiative to identify areas for process improvement and cost savingsAssist with special projects, vendor transitions, and system implementations as assignedParticipate in interdepartmental workgroups focused on performance improvement or new service linesSupport the CEO with ad hoc financial analysis and reportingAssist your supervisor with any work-related tasks as requested, taking initiative where possibleRemain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and proceduresCo-facilitate orientation of new hires related to documentation, payables procedures, and compliance requirementsSupport the maintenance of a safe work environment by participating i

Job DescriptionSalary: PHP283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Patient Access Specialist ALTERNATE TITLE(S): Admissions Coordinator, Intake Specialist, Access Services Associate COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Patient Access UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Patient Access Department Manager (Chief Operations Officer, in absence of Patient Access Department Manager) ACCOUNTABLE FOR: Managing the intake, enrollment, and service coordination process for clients entering behavioral health and care management programs; ensuring accurate data collection, regulatory compliance, and efficient communication with internal teams and external referral sources CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: PHP283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Patient Access Specialist serves as the first point of contact for prospective clients entering any of Freedom Health Systems programs. This role is critical to ensuring timely, compassionate, and efficient intake services for outpatient behavioral health, psychiatric rehabilitation (PRP), substance use treatment, health home, and entitlements case management services. This role involves receiving referrals, conducting intake screenings, verifying insurance or funding eligibility, coordinating appointments for initial assessments, and supporting internal transfers or discharges across contracted service lines. The Patient Access Specialist supports access to care while ensuring compliance with COMAR, HIPAA, and payer guidelines. Referral & Intake Processing • Receive and log incoming referrals from internal and external sources (e.g., providers, MCOs, hospitals, DSS, families), • Conduct initial outreach to referred individuals or guardians to complete intake screening, • Collect required demographic, insurance, and consent forms prior to service start, • Ensure intake assessments are scheduled with the appropriate clinician or provider, • Verify Medicaid or insurance eligibility for all referred individuals, • Confirm program-specific criteria for service lines including PRP, OMHC, HH, SUD, and ECM, • Coordinate with billing and credentialing staff to ensure coverage prior to service, • Support internal transfers between programs (e.g., PRP to OMHC, HH to SUD), • Update internal tracking systems and electronic health records when clients are discharged or transferred, • Notify program leads, supervisors, and administrative staff of transfers and discharges in real-time, • Ensure that all intake documentation is collected, uploaded, and verified in the EHR system (e.g., ICANotes), • Maintain accurate logs of all referrals, admissions, discharges, and eligibility status, • Ensure HIPAA-compliant communication and recordkeeping at all times, • Provide front desk coverage or phone reception support as needed, • Assist with appointment reminder calls or patient follow-ups, • Collaborate with clinical and administrative teams to resolve access barriers, • Participate in quality improvement and performance tracking meetings PHYSICAL DEMANDS: • Prolonged periods of sitting and working on a computer, • May require local travel between clinic locations or residential programs, • Office-based in a clinical support setting, • High-volume and deadline-driven environment, • Requires strong attention to detail and client-focused communication REQUIRED QUALIFICATIONS: • Associate's degree in Nursing, Healthcare Administration, Social Work, Psychology, Public Health, or a related field (required), • Minimum 3 years of experience in admissions, access management, or intake coordination in a behavioral health or healthcare setting, • Working knowledge of COMAR, Medicaid, HIPAA, and behavioral health program eligibility criteria, • Proficiency in electronic health record systems (e.g., ICANotes, Credible, or similar), • Associates or Bachelors degree in nursing, human services, psychology, public health, or related field, • Experience with Medicaid/MCO systems (e.g., ePREP, CRISP), • Prior experience in behavioral health or case management programs

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Record Compliance Analyst ALTERNATE TITLE(S): QA Analyst, Documentation Compliance Specialist COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Medical Records Quality Assurance UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Quality Assurance Department Manager (Controller in absence of Quality Assurance Department Manager) ACCOUNTABLE FOR: Reviewing documentation of services for compliance with internal medical record checklists and overseeing medical records request processing CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: $PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Record Compliance Analyst ensures that documentation of services entered by clinical and support service providers across all programs supported by Freedom Health Systems conforms to established medical record checklists. This role supports internal quality assurance and regulatory compliance by identifying documentation gaps, recommending corrective actions, and assisting with record audits. Additionally, this position oversees the intake, tracking, and fulfillment of all internal and external medical records requests in accordance with HIPAA, legal timelines, and organizational policies. SCHEDULED DUTIES AND RESPONSIBILITIES: • Review electronic records to ensure provider-entered documentation complies with Freedoms medical record checklists, • Flag documentation gaps, missing elements, or compliance concerns for QA Manager review, • Provide feedback to service teams and participate in documentation correction workflows, • Track and log documentation reviews using established QA systems and tools, • Prepare summaries and reports of findings to be incorporated into department-wide audits, • Maintain knowledge of COMAR, CARF, and other relevant documentation requirements, • Manage and respond to medical records requests from clients, providers, payers, and regulatory bodies, • Ensure records requests are fulfilled within HIPAA-compliant timelines and standards, • Maintain secure and confidential records transfer procedures, • Collaborate with QA Manager to ensure records review findings align with audit and licensing standards UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Support internal audits and mock survey readiness, • Assist with training or onboarding of new staff on documentation standards, • Participate in quality improvement projects focused on documentation integrity, • Serve as backup to QA staff during periods of absence or increased workload, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Strong attention to detail and ability to assess complex documentation, • Familiarity with behavioral health and medical documentation requirements, • Working knowledge of HIPAA and medical record release protocols, • Proficiency in EHR systems, Excel, and document tracking tools, • Clear written and verbal communication skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent required; Associates or Bachelors degree in health administration or related field preferred, • Minimum 2 years of experience in healthcare documentation review, medical records, or compliance, • Experience working in behavioral health or human services settings preferred, • Ability to pass background and reference checks, • Certified Professional Medical Auditor (CPMA) certification

Job Description Job description Purpose of Position Provide comprehensive outpatient therapy services to adults and youth with mental health challenges so they may attain personal outcomes and lead the full, meaningful lives they envision. Functions: Clinical: · Complete comprehensive clinical assessments for adults and youth with a wide variety of mental health, developmental disabilities and substance abuse challenges. · Determine service need(s) and medical necessity. · Formulate comprehensive treatment plans that are individualized to the individual/family’s specific treatment needs and are based on clinical experience and knowledge. · Submit treatment authorizations to the state’s vender. · Utilize various, best-practice therapy modalities of treatment. · Provide individual and group therapy services to promote optimum mental health and overall well-being. · Provide psycho-education on self-management skills building tools · Provide clinical consultation and work in partnership with individuals and families, other staff members and community stakeholders in carrying out the goals and objectives of the treatment plan. · Refer individuals inquiring about services or on service to appropriate community agencies and resources. · Provide crisis intervention and response during and after-hours for individuals assigned to caseload or as additional on-call role for the agency. · Provide clinical, technical assistance to Agency staff in case conceptualization, development, and/or implementation of testament plans. · Prepare/obtain correspondence and reports as necessary to implement effective assessments, treatment plans and therapy services. · Attend Clinical Review Teams as requested or assigned. · Provide clinical staffing meetings as requested or assigned for Agency staff to enhance their clinical knowledge and ensure quality provision of integrated · Work as a member of the QA Audit team (as requested or assigned) to review various charts for accuracy. · Prepare and maintained all state, local, federal and company documentation, treatment records and reports. Ensure health, safety and welfare of consumers through service coordination and oversight · Provide consistent First Responder accessibility consistent with Agency Policy and Procedures and State rules/definitions for consumers, guardians, family members, and Agency staff · Through leadership, training, and advocacy promote consumer outcomes, dignity, and rights · Ensure all approved services for the consumers are provided in accordance with their treatment plan as agreed to by the consumer, his/her guardian (as appropriate), treatment team, and other consumer identified stakeholders · Maintain confidentiality of all individuals and families served related to treatment as well as all service records in accordance with all applicable HIPPA and confidentiality laws, rules and regulations. · Act as advocate for those receiving therapy services to coordinate required services or to resolve emergency problems in crisis situations. Compliance with Federal, State and Agency Policy and Procedures · In collaboration with Senior Management, review and provide input into Agency Policy and Procedures, as needed · Ensure compliance with Agency Policy and Procedures as related to provision of clinical services · In collaboration with Senior Management, ensure the timely responses to investigations, complaints, grievances, appeals, etc., as requested or required by regulatory, licensing agents, and/or Agency Policy and Procedures Records/Reports/Documentation · Ensure that documentation of service planning, authorization, billing and provision is completed in a manner consistent with Agency Policy and Procedures and State rules/definitions/laws · Ensure adherence to confidentiality of records and documentation consistent with HIPPA guidelines · Ensure that incident reports are completed and submitted to appropriate state/local agencies, consistent with Agency Policy and Procedures and State rules/laws · Ensure that confidential information is released consistent with Agency Policy and Procedures and State and Federal laws Financial Accountability · Provide clinical services and support in the attainment of budgetary goals · In collaboration with the Senior Management, promote the growth of the company by making sound clinical decisions regarding revenue and expenditures as related to current and new services · Submit billing, timesheets and accurate documentation consistent with Agency policy and procedure. Quality Assurance and Improvement · Ensure participation in all Agency QA/QI efforts · Analyze various reports and documents for clinical trends and develop action plans to address service gaps, limitations or identified areas of improvement. · Conduct clinical audits of charts on a quarterly basis or as needed. Communication · Maintain consistent communication with the Administrator regarding clinical services provided in the local office. Qualifications A master's degree in counseling or a related discipline regulated under the Health Occupations Article, Annotated Code of Maryland, and certification or licensure as Licensed Professional Counselors by the Board of Professional Counselors and Therapists; or as a LCSWC - Certified - Clinical by the Board of Social Work Examiners. Preferred Credentials/Experience · 3 or more years of providing therapy and assessment services. · Experience with and knowledge of the public MH/DD/SA system. · Demonstrated leadership in providing clinical services and oversight, oral and written communication, time management, organizational, conflict resolution, computer (e.g., MS Office, MS Publisher, Excel, email, etc.) skills Training · Must complete Agency required training · Must maintain required CEUs as established by licensure board and by Agency. Additional Requirements · Valid Driver’s License, reliable automobile with proof of current liability insurance, acceptable driving record, current vehicle registration and brake tag, current TB test, and an acceptable criminal record. Performance Expectations: · Must meet billable requirements established by Agency. · Serve as a role model for professional and support staff, by consistently conducting him/herself in a professional and ethical manner in all situations, including but not limited to promptness of completing assignments, verbal/non-verbal communications, maintaining professional boundaries, representing Agency with a professional image, and complying with Federal Anti-Kickback and Medicaid Fraud Laws · Represent Agency at Local Management Entity meetings, as requested · Participate in treatment team meetings, as warranted · Have a working knowledge of various forms of mental health treatment · Monitor appropriate websites for changes to and impact on clinical services to be provided. · Have or develop a working knowledge of rules, service definitions, and statutes governing the provision of the services provided. · Have or develop a working knowledge of all applicable authorization/re-authorization processes, Agency policies and procedures, documentation requirements, and billable tasks, · Have or develop a working knowledge of local community resources, both public and private · Maintain a person centered focus throughout service provision · Provide services according to the philosophy, standards, values and ethics set forth by Agency · Follow all Agency Policies and Procedures · Participate in all team meetings, committees, and audits as required · Maintain current training and certifications/licensure requirements · Promote community awareness of the services and achievements of Agency through effective public relations. · Maintain current, valid, and ‘in good standing’ status of licensure and or certification and with the appropriate governing authority in MD. · To provide full and accurate disclosure of any prior, current or pending violation(s), fine(s), penalties, suspensions, termination or action taken against the provider/clinician under federal and or state law and/or rule. · To provide or have written agreement with another entity for access to 24-hour coverage for emergency services. · To provide or implement services as defined within the most current service definition or policy approved by the state. · Maintain all required licensure requirements. · Maintain all supervision requirements as required by the respective licensure regulatory body and provide written verification of supervisory arrangement to the company at least annually or upon any changes in such arrangements. · Post verification of most current and valid licensure status in a clearly visible area of the clinician’s office and provides a copy of licensure status/renewal upon hire and subsequent licensure renewal periods. · Pursue continuous education as to the latest evidenced-based and best practice treatment strategies, research indications as related to treatment, diagnostic information, and consumer care. · Maintain all required levels of earned CEUs as required by the respective licensure regulatory body · Adhere to and follows all company Policies and Procedures as well as its Mission Statement and Code of Ethics. · Do not attempt to practice or provide treatment modalities beyond the scope and range of the clinician’s range of expertise. Direct Supervisor for this position: OMHC Supervisor Salary Range: Based on experience and local market conditions By signing below, I acknowledge that I understand the functions, duties, expectations, requirements and compensation for the position of Outpatient Therapist Job Types: Full-time, Part-time, Contract Pay: $36.74 - $66.77 per hour COVID-19 considerations: Safety of out clients and employees are very important to us so we have implemented the use of Telehealth and safety controls in order to service our consumers. Company DescriptionIlluminated Direction, LLC is an OMHC that provides Medication Management, Outpatient Therapy services as well as Psycho Social Rehabilitation services to adults and children in the city of Baltimore and surrounding areas.Illuminated Direction, LLC is an OMHC that provides Medication Management, Outpatient Therapy services as well as Psycho Social Rehabilitation services to adults and children in the city of Baltimore and surrounding areas.

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: SUD OP/SUD IP Prior Authorization Specialist ALTERNATE TITLE(S): PA Coordinator, Authorization & Intake Coordinator COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: Prior Authorization BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Prior Authorization Unit Supervisor (Accounts Receivables Department Manager in the absence of the Prior Authorization Unit Supervisor) ACCOUNTABLE FOR: Timely and accurate submission of authorization requests and intake coordination for PRP and BHH clients CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The PRP/BHH Prior Authorization Specialist is responsible for coordinating the intake and authorization process for clients referred to Lighthouse Behavioral Health Center Outpatient and Inpatient Substance Use Disorder Programs. This includes ensuring all medical necessity documentation is complete, submitting timely prior authorizations, tracking approvals, and maintaining records in compliance with payer requirements. This role ensures that all clients are fully authorized for services at least three (3) business days prior to their scheduled start date, minimizing service disruptions and maximizing reimbursement potential. SCHEDULED DUTIES AND RESPONSIBILITIES: • Collect and verify intake documentation for new clients referred to SUD OP and SUD IP programs, • Review insurance requirements and authorization timelines for each payer, • Prepare, submit, and track initial and continuing authorizations in compliance with MCO or Medicaid requirements, • Monitor authorization expiration dates and initiate renewal requests proactively, • Communicate with providers and clinical staff to obtain missing information or signatures, • Update EHR systems and internal trackers with status of each authorization, • Ensure all intake and authorization tasks are completed within internal timelines, including 3-day minimum prior to service, • Notify clinical and scheduling departments of authorization approvals or delays, • Support intake calls and triage referral inquiries as needed, • Maintain organized electronic records for audit readiness and compliance UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Assist with insurance verifications and benefit checks during high volume periods, • Participate in weekly prior authorization team meetings and cross-training sessions, • Cover for other team members during absences or program needs, • Contribute to quality improvement initiatives related to authorization turnaround times or documentation standards, • Support data collection and reporting for compliance or payer audits PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Knowledge of Maryland Medicaid and MCO prior authorization processes, • Understanding of outpatient mental health and behavioral health terminology, • Attention to detail and ability to manage multiple open requests, • Excellent time management and follow-up tracking, • Strong written and verbal communication, • Proficiency in EHR and payer portal navigation LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required); Associates or Bachelors degree preferred, • Minimum 12 years of experience in healthcare administration, authorizations, or intake coordination, • Experience with behavioral health, OMHC, or PRP authorizations preferred, • Ability to pass background and reference checks

Job DescriptionSalary: We are willing to pay top dollar for top talent. Your work/life balance is as important to us as it is to you! Job description Provide on-site coordination for all phases of construction projects, including coordinating subcontractors, material and equipment, ensuring that specifications are being strictly followed, and work is proceeding on schedule and within budget. Superintendent shall be responsible for scheduling, inspections, quality control, and job site safety. Essential Functions / Major Responsibilities of Superintendent: • Schedule subcontractors, consultants, and vendors on critical path to ensure timely completion., • Perform quality control duties and responsibilities for the work being performed., • Communicate with project team regarding ASIs, RFIs, and Material Submittals., • Ensure that subcontractors are fully executing and complying with the contracted scope of work., • Coordinate required inspections with local jurisdictions and agencies., • Identify subcontractor non-compliance with safety, health, and environmental quality standards and enforce compliance., • Identify conflicts in construction progress and communicate them to project team for resolution., • Maintain written daily log of activities on the jobsite., • Ensure subcontractors have corrected all deficiencies identified by project team., • Monitor project activities and assist in future planning., • Preside over weekly subcontractor meetings to coordinate the work., • Issue notices of non-compliance to subcontractors for quality of work or scheduling., • Ensure that the job site is always kept in a clean and organized manner., • Perform job progress and completion punch list identification and completion. Secondary Functions: • Assist in budgeting, bidding, and award of subcontracts., • Assist in obtaining permits or approval of revisions., • Gather project material submittals and maintain records of approvals at the jobsite., • Identify areas of work that are outside of subcontracted scope., • Preside at pre-construction meeting with each subcontractor., • Opening the jobsite at beginning of the day and securing the jobsite at the end of the day. Job Scope: The Project Superintendent is solely responsible for and will be held accountable for the timelycompletion of the project and ensuring that the project is constructed in strict accordance withplans, specifications, and local codes. Project Superintendent shall schedule all subcontractors,consultants, and vendors, as well as ensure their completion of work within time allowed. TheProject Superintendent shall be responsible for the coordination of work directed in the field,ensure work is performed in accordance with plans and specifications. Conflicts or revisions tothe plan shall be communicated with the project team (i.e., superiors, architect, engineer,consultant, owner) for mutual resolution prior to execution of work that deviates from theapproved plans. The Project Superintendent shall establish and enforce job site quality controlprograms to ensure quality completion of construction. The Project Superintendent does not have authorization to engage in monetary agreements (subcontracts, change orders, work authorizations). All request for monetary agreements must be communicated to the Director of Operations forconsideration prior to work performed.Failure to perform these duties will result in reprimand or termination. Supervisory Responsibility: Superintendent shall supervise all company employees, subcontractors, consultants, and vendors daily.This supervision shall ensure adequate manpower is available for each task and compliant work performed.This position shall be responsible for monitoring project security personnel. Knowledge, Skills and Abilities: • Ability to accurately and effectively task manage., • Provide direction to and resolve problems amongst subcontractors and vendors., • Ability to identify deficient work and provide resolution., • Communicate using varying tools, including but not limited to telephone, fax machine, written logs, email, computer, network server, and smart phone., • Ability to read and understand blueprints., • Physically lift to 100 lbs., • Monitoring jobsite general health and safety., • Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments., • Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries to improve., • Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings., • Written Communication - writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information., • Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed., • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; organizes or schedules other people and their tasks; develops realistic action plans., • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality., • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly., • Safety and Security - Observes safety and security procedures; effectively determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly., • Adaptability - Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events., • Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time., • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan., • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Other Qualifications: • Must be able to travel to the jobsite(s) as assigned Education and/or Experience: • Minimum of five years of verifiable experience, thorough knowledge of trades and use of computer., • Experience in federal government and laboratory space is preferred. Experience with Microsoft office (Excel, word, project & Outlook) and Google Suite is also preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence., • Ability to speak effectively before groups of customers or employees of organization. Language Skills: • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry. Reasoning Ability: • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Matos Builders is an equal opportunity employer.

Job DescriptionDescription: As a Part-Time Laundry Attendant, you will be filling a vital role in guest satisfaction by providing a constant supply of spotless hotel linens for our guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Washing, drying, and folding linen, • Inspect dirty laundry to identify stains/tears and treat before washing, • Complete linen inventory every month, • Stock shelves and housekeeping carts with clean, folded laundry, • Notify supervisors of any damages, deficits, and/or disturbances, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR (Electronic Medical Record), scanning for staff as needed, and working closely with physicians and staff. • Greets and directs all patients within the practice., • Obtaining patient demographics during the referral process, creating patient charts, and verifying insurance., • Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records., • Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc., • Obtaining patient authorization for medical records release (HIPAA (Health Insurance Portability and Accountability) compliance)., • Schedules any necessary appointments after completion of patient visit., • Monitor and review patient schedules for all next day appointments – collect copays and verify insurance., • Identifying and resolving minor patient billing complaints., • Insurance Verification of all clients, • Assists in ordering, receiving, and stocking of office supplies., • Maintaining cleanliness of office(s)., • Minimum of a High School diploma; Associate Degree preferred., • At least one year of relevant experience and/or training., • EMR experience preferred.Knowledge:, • One year or more experience resolving and analyzing customer-related issues., • 3-5 years of experience in an office environment using telephones and computers for diverse administrative duties., • Prior experience working in a clinic, hospital setup, or healthcare provider office., • Highly efficient in time management and task prioritization.Skills:, • Strategic Thinking: Provides advice and develops plans based on issue and trend analysis. Anticipates emerging crises and opportunities in a dynamic environment., • Judgment: Makes sound, fact-based decisions; analyzes problems skillfully and logically., • Problem Solving: Anticipates problems, evaluates alternatives, adapts to changing priorities, and makes timely decisions under pressure., • Strong organizational skills., • Strong multi-tasking abilities., • Excellent verbal and written communication skills., • Ability to work independently on assigned tasks and accept direction on given assignments., • Capable of working collaboratively with administration and staff.Training:, • Ongoing and continuous professional development. Availability • Ideally Monday, Tuesday and Thursday. Some weeks may be up to 5 days onsite if neededExperience:, • Minimum of one year of relevant experience.Typical Physical Demands:, • Frequent communication, reaching, and manipulation of objects and office equipment., • Mobility is required., • Regular movement of materials weighing up to 10 pounds, occasionally exceeding 25 pounds.Typical Mental Demands:, • Good judgment, consistency, and tolerance. X23myQiF3L

Job Description Scene’s 360°ree; model of care enhances the gold standard of medication adherence, Directly Observed Therapy. Combining personalized video coaching, education, and motivational content, we bring healthcare professionals, patients, and their families together to solve the $500B medication nonadherence problem. Our mobile app allows patients to connect with a care team of pharmacists, nurses, and health coaches through daily video check-ins, anytime and anywhere. We make it fun for patients to stay on top of their medications, help them address medication challenges, and empower them to improve their health by addressing barriers to adherence related to social determinants of health. Job Overview – Clinical Pharmacist (PharmD) The Clinical Pharmacist (PharmD) will work within the Patient Solutions department, collaborating with a team of clinicians and healthcare workers, including nurses and pharmacists, who help patients stay adherent to their medications and chronic condition care plan. You will conduct MTM services, in particular Comprehensive Medication Reviews (CMRs), for eligible patients. You will also establish protocols to help the team navigate and respond to different situations that may arise with patients, and liaise with non-clinical and clinical staff members to ensure continuity of care, and resolutions of medication challenges during our program. The ideal candidate will demonstrate supportive, motivating, and expert patient and provider engagement, and demonstrate thought leadership in areas for further optimization of pharmacy services. Responsibilities Include: • Conducts patient outreach and manages inbound calls to provide pharmacist services to patients as part of a Scene program, • Deliver MTM services to assess the appropriateness of all medications to optimize medication therapy and improve clinical outcomes, • Engage with patients to provide defined services such as comprehensive medication reviews, targeted medication reviews, medication reconciliation, prior authorization review, and other clinical services, • Assess the use of prescribed medication therapy for unnecessary medications, additional medication needs, inappropriate dosing, adverse drug reactions, ineffective medications, and adherence issues, • Document all clinical recommendations, responses to therapy, and patient care notes in a clear, concise, timely, and professional manner, • Send clinical recommendations to provider offices and follow up on the responses to ensure recommendations are enacted, • Coordinate with Scene Team, including nurses, health coaches, management, product managers, and client-facing staff as needed, • Meet productivity and performance expectations, • Partners with supervisor to develop and/or update operational policies and procedures for the provision of pharmacy services per program design, • Find innovative and strategic ways to improve and evolve process and workflow, • Collaborates with the Product and Experience teams to advise on product enhancements that will support our patients and customers, • Hires, trains, coaches, counsels, and evaluates direct reports as appropriate Required Qualifications • Active Pharmacist License with at least 3 years of pharmacy practice, • Ability to obtain licensure in additional states as needed., • Strong Telephonic Skills: Must be able to serve the elderly population in a clear and fluid manner, • Excellent communication skills with the ability to develop patient rapport, • Exceptional listening and interpersonal skills, • Ability to work independently as well as in collaboration with a virtual/decentralized team, • Ability to preserve/protect confidential information, • Self-motivated and able to multitask, • Proficient in Microsoft Teams, Outlook, Word, Excel, and other programs, • Must be able to attend meetings and engage with patients on video Preferred Qualifications • Medically fluent in English and Spanish, • Experience working in digital health programs and/or working for a health startup, • Experience working with hospitals or health plans on quality improvement, • Fluency in Salesforce and additional documentation platforms, • Sales or call center experience is preferred but not requiredYou’ll love this role if you are:, • Strong in problem-solving, communications, collaboration, research, and analytics., • Results-oriented and thoughtful in your work style., • Able to work autonomously from idea generation through project execution., • Highly organized, efficient, able to prioritize, and manage a wide range of responsibilities., • Competitive salary, • 15 days vacation, paid sick leave, plus holidays, • Remote work with a budget for occasional travel for in-person team connectivity, • Health, dental, vision, short and long-term disability AcRoJZGdiA

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Appointment Rules Verification Specialist ALTERNATE TITLE(S): Scheduling Compliance Coordinator, Intake & Verification Analyst COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Scheduling UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Scheduling Department Supervisor (Chief Operations Officer in the absence of the Scheduling Department Supervisor) ACCOUNTABLE FOR: Ensuring the accuracy, consistency, and compliance of provider calendars within ICANotes by monitoring scheduled appointments, correcting discrepancies, and maintaining up-to-date information for active clients and assigned providers. CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Provider Calendar Monitoring Specialist is responsible for auditing, maintaining, and managing provider schedules in ICANotes to ensure all client appointments are accurately reflected and compliant with organizational policies. This position plays a key role in preventing scheduling conflicts, supporting providers with calendar management, and collaborating with clinical and administrative teams to uphold the integrity of the scheduling system. SCHEDULED DUTIES AND RESPONSIBILITIES: • Monitor provider calendars to ensure adherence to ICANotes scheduling standards and weekly appointment frequency policies, • Conduct calendar cleanup, including removal of appointments for discharged or transferred clients, • Identify and alert counselors and ECMs when their calendars are missing client appointments or contain errors, • Assist providers with calendar adjustments and provide direction on correct scheduling practices, • Ensure all active clients are scheduled with their assigned prescribers for the following month, • Monitor and track scheduling violations, such as missed weekly appointment frequencies or duplicate sessions, • Maintain up-to-date demographic and scheduling data for assigned providers in ICANotes, • Update and manage Clinical Supervisors calendars, ensuring visibility into upcoming sessions, • Perform weekly tasks including:, • ICANotes Assigned Provider Updates, • Monitoring and addressing duplicate counselor schedules, • General calendar maintenance and data integrity checks, • Execute monthly tasks such as:, • Scheduling prescriber appointments, • Planning and entering recurring 90791 and H0001 evaluation appointments, • Identify and correct cases where clients are not added to provider calendars for the upcoming week, • Monitor scheduling violators and maintain the Scheduling Master Tracker, • Send calendar reminders and updated provider assignment sheets to counselors, ECMs, and prescribers, • Track and address duplicate appointment codes (same client, same provider, same day), • Ensure all provider calendars reflect the correct weekly service frequencies as outlined in policy, • Plan recurring evaluations such as 90791 and H0001 appointments to align with six-month timelines and client treatment needs, • Assist supervisors with ad hoc calendar auditing or data cleanup as requested, • Troubleshoot scheduling discrepancies in real time and communicate needed corrections to providers, • Participate in scheduling-related quality assurance initiatives and process improvements, • Help onboard and train new staff on ICANotes scheduling protocols and documentation practices, • Maintain provider assignment accuracy across all linked platforms and trackers, • Ensure all calendar-related data is updated in real time and documented for audit readiness, • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • High attention to detail and accuracy in documentation, • Strong organizational and time management skills, • Proficiency in ICANotes or other EHR systems, • Excellent communication and collaboration skills, • Ability to audit large datasets, clean records, and apply filters for calendar analysis, • Familiarity with HIPAA standards and confidentiality protocols, • High school diploma or GED required; Associates or Bachelors degree preferred, • Minimum 12 years of experience in administrative, scheduling, or healthcare operations roles, • Experience in behavioral health or outpatient clinical settings strongly preferred, • Must pass background check and reference screening, • Knowledge of scheduling workflows and EHR navigation is essential

Job DescriptionCompany Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! Job Description I. General Summary Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. Works closely with Business Supervisor and/ or Clinic Manager in oversight of front desk, call center, and referral coordinator staff. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians’ schedules while adhering to practice and UMMS policies and procedures., • Schedules outpatient tests and procedures as required., • Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system., • Creating, preparing, and coordination of outgoing referrals., • Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate., • Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information., • Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking., • Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment., • Assists with office supply tracking and ordering., • Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system., • Review and reconciliation of EMR work queues to determine the need for a new referral or authorization needs prior to patient arrival, • Serves as a mentor and preceptor for Ambulatory Practice Coordinators I and II., • Assists in the hiring of APC I and II, as well as call center and referral coordinator staff for clinic., • Collaborates with interdisciplinary leadership teams to provide recommendations as appropriate related to administrative workflows. Acts as a liaison between practice and CBO for any issues related to revenue cycle or patient work queues. Any urgent issues shall be escalated appropriately., • Leads and participates in quality improvement initiatives, practice projects, and department meeting., • Assists Senior Ambulatory Coordinator II, Business Supervisors or practice leadership as needed, • Supports clinic management with ordering clinical and clerical supplies, were applicable while being mindful of office budget., • Actively assists patients with MyPortfolio engagement and education, • Create, maintain, and update provider clinical master templates in EMR. Makes recommendations to clinical management to update provider templates to improve patient access and template levelling., • Assists with denial reconciliation as requested., • Identifies IT related issues when staff have problems with PCs, printers, and label makers. Assists with ticket submission when appropriate., • Requests service when needed for equipment., • Works with practice staff and leadership to resolve problems., • Assists practice leadership with performance management of staff., • EMR Super User., • Participates within councils and committees, • Collaborates with multiple finance departments for price estimates related to patient careQualifications III. Education and Experience • High School Diploma or equivalent (GED) is required., • Minimum of three years of general clerical and/or administrative experience required., • Two years of experience in a healthcare setting, preferably in a practice office., • Knowledge of health insurance plans including Medicare and Medical Assistance required., • Proficiency with computers is required., • Proficiency with registration and scheduling and call center software required., • One years of leadership experience preferred. IV. Knowledge, Skills and Abilities • Demonstrated knowledge of various insurance coverage (i.e. Medicaid, HMOs) including UMMS insurance partners preferred., • Highly effective verbal, written and interpersonal skills to effectively communicate hospital policies and procedures to medical staff, colleagues, patients and/or visitors, complete admission and/or other documentation and respond promptly to instructions given., • Ability to complete intake information and/or other documentation and respond promptly to instructions given., • Effective listening skills with the ability to listen and understand patient information and translate it to written documentation., • PC literate, with ability to enter and/or retrieve demographic, financial, and/or patient information on an online registration system., • Ability to establish and maintain courteous and effective relationships that foster quality customer service, and demonstrate sensitivity and awareness of customer needs; when dealing with patients/visitors, co-workers and healthcare staff., • Ability to use resourcefulness and problem-solving skills when handling telephone and in-person inquiries or when required to resolve patient scheduling issues., • Ability to work independently and respond effectively under stress and pressure., • Ability to prioritize and manage numerous tasks in different stages of completion., • Ability to observe and apply relevant hospital and departmental policies and procedures. Complies with patient right to privacy in handling personal information in accordance with the Privacy Rule (under Title II of the Act) of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the security and privacy of each patient’s health care information., • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs. V. Patient Safety Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. • Takes action to correct observed risks to patient safety., • Reports adverse events and near misses to appropriate management authority., • Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $20.47-$28.64, • Other Compensation (if applicable):

Job Description Under general supervision, ensures that all referrals from Primary Care Physicians are handled according to practice and payer guidelines and that patients receive appropriate support in obtaining needed services. Also ensures that referral and pre-authorization activities are undertaken in order to provide maximum patient and provider satisfaction and maximum reimbursement. Schedules patients for follow up appointments as a part of the checkout process. This role also has the responsibility of checking in patients that have appointments with the practice. DEPARTMENT ESSENTIAL FUNCTIONS • Check in and check out. Scheduling appointments with accuracy and completeness. Collect co-pays that are due at time of service., • Pre-registration checks to ensure insurance is verified and applicable referrals are available, • Clerical duties, faxing, EVS, Insurance verification and prior auth when needed, • Patient satisfaction, exceptional front desk service. Provide welcoming, courteous and professional experience for all patients during check in and check out. ESSENTIAL FUNCTIONS • Accepts and enters referrals into database. Provides pre-admission and financial counseling, as needed., • Performs referral activities for patients including pre-registering patients during intake process. Contacts referral sources to obtain demographic and insurance data., • Inputs and updates all pertinent demographic and financial data. Tracks patient compliance with referral appointment. Performs clerical tasks related to the maintenance of all patient medical records (including scanning records and processing medical records)., • Performs clerical tasks related to the input and maintenance of all patient medical records (including scanning records and processing medical releases)., • Accepts and enters referrals into database. Provides pre-admission and financial counseling, as needed., • Performs referral activities for patients including pre-registering patients during intake process. Contacts referral sources to obtain demographic and insurance data., • Inputs and updates all pertinent demographic and financial data. Tracks patient compliance with referral appointment. Performs clerical tasks related to the maintenance of all patient medical records (including scanning records and processing medical records)., • Performs clerical tasks related to the input and maintenance of all patient medical records (including scanning records and processing medical releases). EDUCATION and/or EXPERIENCE • High school diploma or general education degree., • Two years related medical office experience., • Accurate data entry skills., • Current knowledge of payer requirements for referrals and preauthorization., • Knowledge of IDX or similar computerized billing system., • Knowledge of ICD-9 and CPT coding., • General understanding of back-office operations., • Strong customer service skills., • PC proficiency., • Medical terminology preferred Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Job DescriptionCompany Description On-Site, Linthicum Heights, MD Monday - Friday Prior Experience in Release of Information Preferred. The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description I. General Summary The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Process requests for health information in compliance with applicable statutes, departmental policies, guidelines, and state and federal regulatory requirements by using multiple electronic document management and electronic medical record systems, and other electronic and paper documentation associated with each facility.Qualifications III. Education and Experience • High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred., • Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with general supervision; excellent communication, interpersonal, customer service and problem solving skills. Must be proficient with computer skills to navigate in several different computer systems. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $19.5-$27.31, • Other Compensation (if applicable):

Job DescriptionSalary: PHP 482.16 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Patient Access Department Manager ALTERNATE TITLE(S): Intake & Transitions Manager, Client Access Operations Manager COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Patient Access UNIT: n/a BENEFITS PACKAGE: Ineligible WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Chief Operations Officer (CEO, in absence of Chief Operations Officer) ACCOUNTABLE FOR: Oversight of patient intake, program admissions, discharges, and inter-program transfers for all contracted healthcare service lines at Freedom Health Systems CLASSIFICATION: W8BEN; hourly contractual COMPENSATION RANGE: PHP 482.16 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: he Patient Access Department Manager is responsible for leading and managing the intake, admission, discharge, and transfer operations across all healthcare programs at Freedom Health Systems. This includes outpatient mental health, psychiatric rehabilitation, substance use services, health home, and any affiliated residential treatment programs for which Freedom Health Systems is contracted to deliver services. The manager ensures that patient flow processes are efficient, compliant with state and federal regulations (e.g., COMAR, HIPAA, CARF), and aligned with the mission of providing timely, coordinated care. This role serves as a critical liaison between external referral partners, internal departments (clinical, billing, operations), and patients to support seamless care transitions. KEY DUTIES AND RESPONSIBILITIES: Leadership & Oversight • Oversee daily operations of the Patient Access Department, including supervision of intake coordinators, admissions specialists, and records clerks, • Develop, maintain, and continuously improve policies and workflows for new admissions, program transfers, and discharges, • Ensure consistent tracking and reporting of referral sources, eligibility screenings, authorization verifications, and enrollment decisions, • Monitor referral intake queues and assign staff to screen and process referrals in a timely manner, • Ensure intake documents, authorizations, and clinical eligibility screenings are completed and filed prior to admission, • Maintain tracking logs and electronic health record updates for all incoming, pending, and processed admissions, • Coordinate intra-agency transfers between service lines (e.g., PRP to OMHC, Health Home to SUD, etc.), • Develop transfer protocols with scheduling, billing, and records departments to prevent service disruptions, • Oversee discharge planning workflows and ensure timely notification to stakeholders (including MCOs, legal representatives, and family), • Ensure workflows align with payer guidelines, COMAR requirements, HIPAA standards, and accreditation (e.g., CARF, OHCQ), • Monitor timelines for intakes and transitions to ensure care coordination standards are met, • Run weekly and monthly reports related to admissions, capacity, referrals, and turnaround time, • Train new staff and provide ongoing education on access protocols, documentation systems (e.g., ICANotes), and eligibility criteria, • Coordinate closely with clinical teams, medical records, billing, and executive leadership to ensure cross-functional alignment, • Respond to escalated concerns regarding access, eligibility, or transfer issues, • Assist the COO with operational planning and process mapping, • Serve as interim coverage for intake or admissions staff during absences, • Prolonged periods of sitting and working on a computer, • May require local travel between clinic locations or residential programs, • Fast-paced administrative and clinical support environment, • Frequent interaction with patients, clinical staff, and external providers, • Bachelors degree in Healthcare Administration, Social Work, Psychology, Public Health, or a related field (required), • Minimum 3 years of experience in admissions, access management, or intake coordination in a behavioral health or healthcare setting, • Minimum 1 year of supervisory or management experience, • Working knowledge of COMAR, Medicaid, HIPAA, and behavioral health program eligibility criteria, • Proficiency in electronic health record systems (e.g., ICANotes, Credible, or similar), • Bachelor's degree in Healthcare Administration, Social Work, Nursing, or related field, • Familiarity with MCO and Medicaid eligibility systems, • Experience working across multiple behavioral health service lines

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Appointment Rules Verification Specialist ALTERNATE TITLE(S): Scheduling Compliance Coordinator, Intake & Verification Analyst COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Scheduling UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Scheduling Department Supervisor (Chief Operations Officer in the absence of the Scheduling Department Supervisor) ACCOUNTABLE FOR: Verifying that all scheduled appointments are valid, authorized, and compliant with payer rules, internal policies, and state regulations CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Appointment Rules Verification Specialist is responsible for ensuring the accuracy and compliance of scheduled appointments to prevent billing issues and conflicts. This role involves meticulous oversight of appointment codes, schedule adjustments, and the maintenance of critical scheduling documents. The specialist will coordinate and verify that appointments do not overlap or conflict with other provider appointments, thereby supporting the seamless delivery of services to clients. SCHEDULED DUTIES AND RESPONSIBILITIES: • Review scheduled appointments daily and weekly to ensure there are no conflicts with other providers appointments, • Adjust and substitute conflicting appointments with valid alternative codes, ensuring providers can continue delivering services without interruptions, • Plan and schedule necessary bloodwork and urine screening appointments for clients, ensuring all relevant appointments are accounted for and non-conflicting, • Export and update the Active Client List in the designated spreadsheet daily, ensuring all entries are current and accurate, • Update the housing roster by comparing Buildium vs. ICANotes Active Clients, specifically updating the "CAT A | CAT B" tab on a weekly basis, • Generate and distribute weekly and monthly reports related to appointment code conflicts, providing detailed analysis and actionable insights to management, • Conduct daily and weekly rules verification to ensure all appointments adhere to established guidelines, reducing the risk of billing concerns and service disruptions, • Update and monitor the DSP and CPRS sheets, comparing the FHS sheet versus the Position Seat Sheet to ensure accurate client assignments, • Maintain and update the DSP/CPRS assignment sheet, ensuring new clients are added and discharged clients are removed promptly, • Monitor and update the DSP/CPRS calendar, ensuring it accurately reflects current assignments and service needs, • Update the PRP calendar for group appointments on a weekly basis, ensuring all scheduled sessions are correctly documented, • Perform other duties as assigned by the Scheduling Department Manager to support the overall efficiency and compliance of the scheduling department UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality improvement initiatives related to authorization turnaround times or documentation standards, • Cross-reference scheduled appointments with insurance authorizations, referral requirements, and service limits, • Confirm that appointments are scheduled within allowed timeframes, visit caps, and client eligibility parameters, • Flag and resolve scheduling errors prior to the date of service to avoid claim denials or service disruptions, • Communicate directly with scheduling staff, intake teams, and clinical providers to correct or validate appointment entries, • Track trends in scheduling errors and contribute to quality assurance reporting, • Ensure all services are scheduled in accordance with Medicaid, Medicare, and private insurance policies, • Maintain real-time dashboards or logs that reflect the compliance status of upcoming appointments, • Support training efforts for new staff on appointment rules and scheduling compliance procedures PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Deep understanding of behavioral health and/or medical appointment requirements, • Familiarity with Medicaid/Medicare and private insurance scheduling rules, • Strong attention to detail, time management, and accuracy, • Excellent communication and teamwork skills, • Proficiency with electronic health records (EHRs), scheduling software, and Excel LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or GED required; Associates or Bachelors degree preferred, • Minimum 12 years of experience in healthcare scheduling, billing, or administrative support, • Experience with behavioral health or outpatient medical practices strongly preferred, • Must pass background check and reference screening, • Knowledge of HIPAA and patient confidentiality standards required

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens., • Administers and documents injections and other medications given., • Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • One to two years medical assisting and medical office experience preferred, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred, • CPR certification is required Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: .

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • 5 or more years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred 1. Gathers and documents brief history and chief complaint in the medical record., 2. Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., 3. Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., 4. Assists provider with procedures and minor surgical procedures., 5. Obtains necessary blood and urine specimens., 6. Administers and documents injections and other medications given., 7. Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration., 8. Exhibits compassion and empathy for all patients and families at all times., 9. Sterilizes all reusable instruments and equipment as needed. Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • Two to three years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • One to two years medical assisting and medical office experience preferred, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here:

Job Description General Job Summary: Under the general direction of the Regional Supervisor, Tissue Recovery, and in accordance with protocols, policies and procedures established by the organization, AATB, FDA, processor SOP’s, and other federal, state, and local regulations and/or guidelines, the Tissue Recovery Specialist 1 will perform a variety of duties associated with the surgical recovery of specific tissues, which include corneas, split thickness, and full thickness skin for transplantation and/or research purposes. The Tissue Recovery Specialist 1 will assist the Tissue Recovery Specialist 2’s, Team Leaders and Team Leader 2’s in the operating room by preparing the body for surgery, prepping/draping, circulating, packaging, and labeling of tissue grafts in accordance with processor SOPs in preparation for shipment. The Tissue Recovery Specialist 1 must adhere to OR etiquette and always employ universal precautions. This position requires participation in a 12-hour rotating call schedule. These shifts require nights, weekends, and holidays. Employees must arrive onsite at the start of the shift. Mandatory and regulatory competencies, as well as meeting attendance along with training will require additional time commitment outside of scheduled shifts. This position may require additional responsibilities which include performing physical assessments to assist in determining clinical suitability and performing morning rounds at the OCME. Position requires travel to Infinite Legacy regional offices and hospitals within Infinite Legacy’s donor service area. Position Requires to work extended hours (12-hours plus) and the ability to work day or night shift during the week and weekend to include holidays. Education and Experience: • College work in biology, chemistry or similar coursework preferred., • Experience in allied health or science, or experience in tissue banking. Required Skills/Abilities: • Understanding of sterile technique and the general duties performed by a circulator or scrub technician in an operating room setting is preferred., • Ability to work in a dynamic team environment and perform in stressful situations., • Knowledge of computers and computer software, e.g., Microsoft Office applications., • Valid driver’s license with the ability to obtain a Maryland license, proof of car insurance and be insurable under Infinite Legacy’s master policy., • Ability to effectively communicate both verbally via e-mail, text and in writing., • Proven ability to work well with others; take direction; institute and maintain a professional working environment. Demonstrate good problem-solving skills, ability to work both independently and collaboratively., • Ability to function for extended hours (12-hours plus) and the ability to work and/or take calls seven days a week, 24 hours a day., • Ability to travel throughout Infinite Legacy’s Donor Services Area., • Ability to lift at least 75 pounds., • Knowledge and experience related to tissue recovery is preferred. Duties/Responsibilities: • Under the direction of the on-call Team Leader, participate in the recovery of split thickness and full thickness skin grafts as well as corneal tissue as needed from the surgical prep to reconstruction of a deceased donor using established aseptic technique in an operating room or similar environment., • Maintains a rotating on-call schedule across the donor service area. Shift length and frequency are determined by scheduling requirements. Additional shifts will be required if the department is short staffed and will be compensated per the guidelines established in the employee handbook or approved by organization leadership., • Ensure necessary recovery/reconstruction supplies and equipment are prepared and ready for use, including preparation and transport of instruments and other supplies for sterilization., • Perform as a professional representative of the organization when recoveries are off-site. Assist in obtaining a recovery site, communicating with the appropriate pathology or security staff, obtaining medical records and participate in Hospital/OCME huddles when necessary., • Remain compliant with Hospital/OCME rules and regulations to include displaying proper I.D. and wearing proper attire., • Package and ships specific tissues i.e., full thickness skin grafts and corneal tissue/blood, in accordance with all policies and procedures of both the processing partners and the organization., • Clean the body and assist with transport to the appropriate location., • Participate in cleaning of all recovery rooms prior to and after recovery, as well as a full cleaning of used tissue instruments., • Ensure appropriate disposition of soiled equipment and supplies post recovery., • Enter notes into True North acknowledging notification of the consented corneal case, ocular recovery time and case completion, as well as all other required information., • Assist peers with the review and obtaining of the Medical/Social Authorization form or hospital/EMS record, plasma dilution log, cooling log information and M.E./Funeral Home restrictions, prior to recovery., • Identify body (toe tag, wristband and/or shroud tag) and complete necessary documentation., • Perform comprehensive donor physical assessment prior to corneal, split thickness and full thickness skin grafts and complete all necessary documentation., • Independently perform on site visits to the Medical Examiner’s Office to assess potential deceased donors., • Complete disposition of blood samples as appropriate and ensure a follow-up plan, if needed., • Expedite completion of required information to determine if tissue can be made available for transplantation in compliance with SOPs and participates in the quality review to ensure timely release of donor records to the tissue processors., • Participate in trainings, meetings, or other duties as assigned by Leadership or continuing education programs required to maintain clinical expertise and certification status at the discretion of Infinite Legacy., • All other duties assigned. Working Conditions: This position requires consistent availability, travel, and certain physical, language, and communication abilities, including: • Valid driver’s license and reliable, insured automobile for transportation., • Reports primarily to an operating room or mortuary/pathology environment and required to stand for long periods., • Working in conditions inherent in a morgue or operating room environment where there will be exposure to bio-hazardous materials such as blood, other body fluids, communicable diseases, and pharmacological agents with little likelihood of harm if established health and universal precautions are taken., • Working with sharp surgical instruments which may cause injury, if used incorrectly., • Travel to donor hospitals throughout the Donor Services Area regardless of weather conditions., • Responsive to DSC via text or phone call regarding consented cases within 10 minutes of notification., • Responsive to TL via text or phone call regarding consented cases within 10 minutes of notification., • Requires lifting donor's body, boxes of supplies and other items with little likelihood of harm if proper techniques and body mechanics are followed., • Ability to move or traverse within an office, hospital, and outdoors. Standing, walking, and lifting associated with organ procurement, • Ability to accurately communicate, converse, and exchange information in English over the telephone and in person., • Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs., • Possible visual fatigue associated with use of a computer screen., • Manual dexterity sufficient to operate telephones and computers., • This position is a Level 1 – High level exposure to Blood borne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery, and processing. At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family. Our Benefits Include: • Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles., • Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual., • 401K: Plan for your future with employer contributions. Contribute to your retirement on day one of employment that is 100% vested with a 6% match., • Life & Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability and long-term disability, • Pet Insurance Discounts: Because your furry friends matter too! Realize significant discounts on medical care and prescriptions. Join our team today and experience a workplace that truly values you! This position requires employees to be fully vaccinated and be able to provide proof.

Job Description General Job Summary: Under the general direction of the VP & Chief Clinical Officer, the Director, Tissue Recovery leads and guides the Tissue Recovery staff and Tissue Program staff towards accomplishing the organization’s mission and goals by providing oversight of daily tissue recovery operations. The Director, Tissue Recovery serves as the clinical expert for donor suitability, tissue recovery, processor criteria, medical examiner/funeral home relationships, supply needs, quality metrics, and tissue training for the organization. The Director, Tissue Recovery is responsible for creating an annual budget, forecasting tissue projections and revenue, and maintaining fiscal responsibility within the department. In addition, the Director, Tissue Recovery is responsible for negotiating and adherence to processor agreements which includes monthly, quarterly, and annual caps. The Director, Tissue Recovery is accountable for the tissue recovery staff’s adherence to all regulatory and accrediting agency standards, including, but not limited to CMS, FDA and AATB, as well as all internal organizational policies, procedures, and guidelines. The Director, Tissue Recovery is responsible for strategic planning as it relates to departmental and tissue program growth and investigating business opportunities that lead to an increase in tissue donation and/or improvement in clinical outcomes. Position requires travel to Infinite Legacy regional offices. Education and Experience: • Bachelor’s Degree in a health-related field is required. Master’s degree preferred., • At least 5 years of related experience required with demonstrated knowledge in tissue screening, authorization, and/or recovery)., • Demonstrated leadership and/or supervisory experience., • Ensures that the Tissue Recovery department is adequately staffed and trained to provide appropriate and efficient response to referrals, accurate evaluation of potential donors and timely and efficient recovery of tissues., • Promotes research and technology advances in the organization by staying current with trends in the industry, identifying opportunities, and participating in research design., • At the request of Human Resources, participates in the screening and hiring process of new employees., • Responsible for oversight of final approval of all timesheets, PTO, expense reports and corrects any discrepancies prior to forwarding to Finance., • Manages and leads staff to increase tissue donation volume and grafts per donor and overall quality of recoveries, in conjunction with internal department leaders and external partners, • Oversees the daily workflow of the department and the Administrator on Call program, • Provides constructive and timely performance evaluations with designated departmental leaders., • In collaboration with HR and department leaders, manages discipline and termination of employees in accordance with company policy., • Excellent organization and time management skills; ability to function independently and collaboratively., • Good problem-solving and creative thinking skills, and well-developed personal stress management skills., • Demonstrated leadership skills, as well as excellent interpersonal skills and ability to communicate effectively, both verbally and in writing., • Must be certified as a tissue banking specialist (CTBS) and maintain that certification in good standing within 2 years of hire, • Must remain proficient in all regulatory and accrediting agency standards and policies., • Serves as a liaison to the organization’s tissue processing partners, ensuring compliance with processor specific policies and procedures. Makes recommendations to the VP and Chief Clinical Officerregarding contract matters. Maintains effective relationships with tissue processors and attends meetings, conference/video calls as required., • Works with the Hospital Services, Family Services, and Donor Services teams to identify opportunities for increased donation through education and presentation of common integrated message. This includes providing both public and professional in-services or education when needed., • Ensures the ongoing clinical competence and compliance of the staff through a variety of methods including ongoing education, processor feed-back reports, case reviews/debriefs, self-paced learning modules, case participation, wet-lab, TrainCaster, focused learning and training activities., • Develops and manages the departmental budget. Routinely engages in processes to create opportunities and implement methods to reduce the costs of tissue recovery services. Approves the departmental review of variance reports and meets with the finance department to track and trend average standard acquisition fees., • In collaboration with Quality Systems, ensures timely response to SOP modifications and compliance, CAPA, ongoing competencies and quality improvement projects., • In conjunction with the Education department, manages the training efforts and training compliance timelines for the TR Department. This includes the development and implementation of department-specific training in conjunction with ancillary partners such as processors, vendors, funeral homes, OCME, transport companies, transplant centers and/or hospital partners., • In collaboration with the Quality, Education, Facilities, Donor Services and Family Services leadership, participates in the identification, planning, implementation, and process confirmation of improvement opportunities., • Participates as a member of Leadership, including attendance at required meetings, retreats, planning sessions and other meetings as necessary. Maintains effective and professional working relationships with departmental leaders, as well as personnel involved in the donation process., • Participates on regional and national committees as appropriate. Attends an AATB, EBAA, meeting or workshop at least once every year., • Keeps knowledge current through participation in AATB, EBNA, etc., • Serves as emergency contact for applicable departments, including sick calls,emergencies, and disaster recovery planning. During times of decreased staffing/emergency, may be required to fill schedule holes and/or timeframes necessary., • Participates as a member of the Leadership Team demonstrating Infinite Legacy core values and attending meetings such as team meetings, retreats, planning sessions, etc., • Serves as a tissue administrator on-call (TAOC).Other duties as assigned.

Job DescriptionDescription: Our team is looking to add a motivated Part-Time Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position requires flexible scheduling availability, specifically Friday and Saturdays from 11:30PM-7:30AM. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to identify and correct potential security problems (locking doors after hours, etc), • Ability to work alone and work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description OMB NO: 1625-0120 Expiration Date: 01/30/2025 Announcement #: 6462 Opening Date: 17 September 2025 Pay Plan/Series/Pay Band: NF-1101-03 Closing Date: Until Filled Work Schedule: Full-Time Position: Store Manager I Salary:$46,500+/annually Depending on Experience Who May Apply: All Sources Location: Baltimore, MD- Exchange Join us as a Store Manager at the Baltimore Coast Guard Exchange! Lead a dedicated team, drive sales, and create an exceptional shopping experience for our community. If you have strong leadership skills and a passion for customer service, we invite you to apply and make a difference! Up to 10% HIRING INCENTIVE *Subject to terms and conditions DUTIES: Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Key carrier, opening and closing of the store as required, weekends as scheduled. Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months. Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements. Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees. Perform other related duties as assigned. You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated. QUALIFICATIONS REQUIRED: Minimum: • Two years experience as a department manager or assistant manager in a retail environment., • Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time., • P&L analysis experience. Preferred (in addition to the minimum): • Prior retail merchandising experience., • Current USCG NAF department manager or assistant manager. Why Work for Us? At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care of our customers. Here’s why you’ll love working with us: • Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules., • Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today., • Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best., • Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs., • Professional Growth: Grow your career with us through opportunities for training, development, and career advancement. Join a team that values your well-being and professional growth—apply today! USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service. • Paid Annual and Sick Leave, • Holiday Pay, • Medical/Dental/Vision Insurance, • Flexible/Dependent Spending Account, • Pension Plan, • 401k Savings Plan, • Life Insurance, • Short Term/Long Term Disability, • Tuition Assistance, • Paid Parental Leave OTHER ESSENTIAL INFORMATION: • Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes., • Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute., • Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment., • Applicants may not be employed in the chain of command of their relatives., • This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. HOW TO APPLY Additional Information on how you will be evaluated: Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience. You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Outside Candidates: To apply, please visit our website at and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: Store Manager I FT 6462 Baltimore, MD US Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. PRIVACY ACT NOTICE Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations. Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for. Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding. Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320. #ZR