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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Social Worker Company: Oak Street Health Role Description: The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of our patients. In collaboration with the interdisciplinary care team, they will provide assessments, advocacy, and comprehensive care coordination services to our highest-risk patients and their caregivers to help them improve their health status and avoid hospitalizations. Core Responsibilities: • Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits., • Partner with the patient and their support persons (if necessary) to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan., • Maintain extensive knowledge of community resources and make referrals, as appropriate, to help ensure the patient's healthcare and psychosocial needs are met., • Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits, • Provide both longitudinal and episodic comprehensive care coordination with the ultimate goal of empowering patients to independently manage their health conditions and have increased quality of life., • Educate patients on supportive care options (including advance care planning and end-of-life care) and provide goals of care counseling, support, and advocacy at all stages of the patient journey., • Provide psychoeducation to patients and families surrounding life stage and disease-specific issues, including dementia, adjustment to illness, aging, caregiver support, etc., • Meet with care teams to collaborate and generate creative solutions to patient issues, and spearhead intervention in situations with complex psychosocial dynamics., • Complete concise and comprehensive documentation on time to ensure that all care team members have visibility into the status of MSW interventions, • Partner with Community Health Workers and provide clinical guidance and consultation regarding complex patient needs to these team members., • Respond to crises and urgent needs with the keen ability to prioritize work, triage situations, and multitask., • Other duties as assigned. This role reports to the Practice Manager. What we're looking for: Required Qualifications: • Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE), • Minimally licensed in the state where OSH Center is located, • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary), • Proficient computer skills (including Microsoft, GSuite, and electronic medical records), • US work authorization Strongly Preferred Qualifications: • Prior experience with complex care coordination and/or population healthcare management, • Familiarity with using metrics and data to guide practice and drive outcomes, • Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years Preferred Qualifications: • Experience working on a multidisciplinary team of other healthcare providers Other Skills • Motivated, experienced social workers with a problem-solving orientation and a flexible and positive attitude who are driven to improve the lives of the individuals that OSH serves., • Passion for working with Medicare-eligible populations, including older adults, adults with disabilities, and adults with severe and persistent mental illness Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $91,052.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on _. We anticipate the application window for this opening will close on: 10/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Description Job Title: Technical Writer Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Technical Writer to support delivery of mission-critical services within a federal IT environment. This role is responsible for developing, editing, and maintaining high-quality technical documentation pertaining to IT and cybersecurity needs. The Technical Writer will collaborate closely with subject matter experts (SMEs), technical teams, and stakeholders to translate complex technical concepts into clear, accurate, and user-friendly documentation tailored to both technical and non-technical audiences. Key Responsibilities: Technical Documentation Development Draft, revise, and standardize documentation for IT policy, enterprise architecture, cybersecurity, and standard operating procedures (SOPs). Develop clear, concise, and user-friendly documentation tailored to both technical and non-technical audiences. Translate complex technical concepts, processes, and requirements into accessible written materials. Planning & Strategic Documentation Update and maintain annual planning documents focused on information environment enhancements and modernization efforts. Support development of strategic and operational documentation aligned with client priorities and initiatives. Collaboration with SMEs & Technical Teams Work closely with subject matter experts (SMEs), engineers, and technical teams to gather, validate, and synthesize technical inputs. Conduct interviews, working sessions, and document reviews to ensure accuracy and completeness of content. Incorporate feedback from stakeholders to refine and finalize documentation. Documentation Standards & Governance Maintain consistency in style, format, tone, and terminology across all OCIO materials. Ensure documentation aligns with organizational standards, templates, and federal requirements. Support development and maintenance of documentation templates, style guides, and best practices. Content Management & Continuous Improvement Organize, manage, and maintain documentation repositories and version control processes. Review and update existing documentation to ensure accuracy, relevance, and alignment with current processes and systems. Identify opportunities to improve documentation quality, usability, and accessibility. Required Qualifications: Bachelor’s degree from an accredited college or university in a relevant field (e.g., English, Technical Writing, Communications, Information Technology, Cybersecurity, or related discipline), or equivalent combination of education and experience. 10 years of relevant professional experience in technical writing, documentation development, or related roles. Experience developing technical documentation in IT, cybersecurity, or related technical environments. Proven ability to translate complex technical information into clear, concise, and user-friendly documentation. Experience collaborating with subject matter experts (SMEs) to gather and validate technical content. Strong writing, editing, and proofreading skills with a high attention to detail. Experience maintaining consistency in documentation style, format, and terminology. Ability to manage multiple deliverables and deadlines in a fast-paced environment. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and document management tools. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Prior experience in a consulting or professional services environment Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR TA3h4VNyrg

Job Description Join us at our next Recruitment Mixer | May 12th in Nashville | RSVP Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Knoxville area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor’s next-of-kin regarding donation options. FCCs determine family dynamics and assess the family’s understanding of the patient’s prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor’s family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: • Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion., • Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation., • Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure., • Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process., • Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary., • Visually assesses donors, interpret charts, document information and communicate findings., • Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary., • Provides education to hospital staff regarding authorization, family care process and donation process., • Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month – and be on call for periods of up to 24 hours. The ideal candidate will have: • A bachelor’s degree, • 2 – 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention, • Knowledge of medical and legal principles of authorization, donor evaluation, and management., • Exceptional teamwork, communication, and conflict management skills., • Valid Driver’s license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: • Up to 184 hours of PTO your first year, • Up to 72 hours of Sick Time your first year, • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage, • 403(b) plan with matching contribution, • Company provided term life, AD&D, and long-term disability insurance, • Wellness Program, • Supplemental insurance benefits such as accident coverage and short-term disability, • Discounts on home/auto/renter/pet insurance, • Cell phone discounts through Verizon As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners. New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability.

Job Description Continuumrx is currently recruiting employees in Knoxville, Tennessee to support our Acute Authorization and Verification Team! Job Summary: • The Verification Specialist - Specialty role is responsible for processing benefit verification of benefits for acute patients., • The primary role of the Authorization Specialist is to review, process, and follow to completion the requirement of obtaining prior authorizations for services. This includes PBM authorizations. Verification Specialist Roles and Responsibilities: • Verifies benefit coverage and as appropriate, financial responsibility., • Identifies out-of-pocket co-pays, deductibles, and co-insurance prior to services rendered in accordance with the insurance eligibility/coverage information provided by payor at time of insurance verification., • Documents all patient interaction in EMR as a billing note., • Serves as a resource and problem resolution expert for patients, Intake and Sales., • As needed, verifies insurance coverage and eligibility through payor websites, E1 check, or by calling the payor directly. Document information in EMR and communicates as appropriate to team members., • Assists with Ready To Bill (RTB) as appropriate., • Performs other duties and special projects, as assigned., • Complete understanding of confidentiality with respect to Company proprietary information as well as information concerning patient/client care; complying with all federal and state laws as apply to confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information. AuthorizationSpecialist Roles and Responsibilities: • Coordinates with the Intake Specialists and the Pharmacy Team to identify and process requests for services requiring Prior Authorization and/or Pre-Determination for services rendered., • Reviews each request for Prior Authorization and insures that the proper supporting documentation and forms/documents are completed., • Processes Prior Authorizations via Fax, computer or phone call as required by the specific payers., • Maintains an organized process for documenting and tracking all requested prior authorizations., • Maintains an organized process for timely follow-up and troubleshooting of all pending Prior Authorizations., • Documents in the patient record all prior authorizations, expiration dates and other information as required., • Communicates with the Revenue Cycle Team and Admission Specialists any prior authorization denials and insures prompt follow-up., • Maintains a process to review newly accepted patients for a “second check” to prevent missing prior authorization requests., • Effectively identify and communicate to supervisor when assistance is needed (including, but not limited to system function, training, etc.)., • Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)., • Understands and provides exceptional customer service to clients, patients, and payers., • Exhibits a positive, courteous, respectful and helpful attitude to clients, co-workers, and management team., • Promotes company culture by adhering to all policies and procedures., • Adapts to and demonstrates the ability to deal with frequent changes in the work environment., • Other tasks/duties as assigned., • Complete understanding of confidentiality with respect to Company proprietary information as well as information concerning patient/client care; complying with all federal and state laws as apply to confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information. Qualifications and Experience: Required: • 2 or more years of experience in healthcare reimbursement with focus on insurance verification and authorizations., • Experience with coordination of benefits, including but not limited to HMO, PPO, TPA, state and federal payors; preferred but not required., • Prior work in specialty or home infusion, homecare or related field; preferred but not required., • Strong computer skills (Microsoft Word, Excel, PowerPoint), • Exceptional communication - verbal and written, • Exceptional interpersonal skills, • Exceptional organizational and process skills, • Ability to work well under pressure, meet timelines, and completes assigned projects, • Exceptional critical thinking and problem solving skills, • Proven performance, history in related field Exceptional attention to detail and demonstrated results, • Exceptional track record of customer satisfaction

Job Description IOP Counselor Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and a national leader in opioid addiction treatment. With more than 114 locations across 22 states, our 1,900+ employees provide care to over 42,000 patients every day. We offer a full continuum of care through our Intensive Outpatient Programs (IOP), Opioid Treatment Programs (OTP), and Office-Based Opioid Treatment (OBOT), giving patients access to the level of support that best meets their needs. Duties and Responsibilities • Serve as the primary ambassador for the IOP program, representing its mission and values internally and externally., • Collaborate with clinical teams, case managers, and support staff to ensure smooth program operations., • Engage referral partners, community organizations, and healthcare providers to build program awareness., • Contribute to program growth by supporting new processes, design, and implementation., • Provide input to leadership on strategies for visibility and effectiveness., • Uphold professionalism, punctuality, and timely completion of tasks/projects., • Inspire hope that addiction is a disease that can be treated, not a moral failing., • Conduct admissions using ASAM criteria (ASAM Level 2.1) to ensure proper level of care., • Review admission and periodic assessments to confirm program eligibility., • Meet with prospective patients, explain program requirements, and use motivational strategies to encourage engagement., • Develop clinical documentation (assessments, treatment plans) with leadership to meet regulatory, billing, and prior authorization standards., • Communicate with billing and RCM teams regarding patient attendance., • Provide evidence-based counseling, targeted case management, and crisis support., • Deliver program curriculum (Matrix Model, Seeking Safety, CBT) a minimum of 3 hours/day, 4 days/week., • Conduct supportive individual counseling sessions for enrolled patients., • Develop tailored interventions (e.g., parenting support) to meet patient needs., • Ensure patient engagement through outreach and collaboration with care teams., • Assist patients in identifying and seeking treatment for underlying health conditions., • Provide program orientation, intake, readmission support, and transitional counseling until primary counselor assignment., • Maintain accurate, complete, and compliant patient documentation., • Comply with all state, federal, and organizational requirements while maintaining confidentiality., • Perform additional duties as assigned. Regulatory Compliance • Follow all federal, state, and local requirements., • Comply with accrediting body standards to ensure program integrity. Marketing and Outreach • Participate in public relations and community outreach activities to strengthen referral pipelines. Professional Development • Achieve assigned annual goals and objectives., • Demonstrate belief that addiction is a brain disease, not a moral failing., • Exhibit hope, respect, and compassion in all patient and team interactions., • Foster positive workplace relationships and collaborate effectively., • Work independently under pressure while managing multiple tasks., • Exercise sound judgment with confidential and sensitive issues., • Maintain professionalism in stressful situations. Training • Participate in required in-service trainings per federal, state, local, and accrediting standards., • Provide in-service training as needed., • Attend conferences, meetings, and other professional development opportunities. Diversity and Inclusion • Demonstrate commitment to valuing diversity and contributing to an inclusive environment. Minimum Requirements • Outreach experience preferred.Qualifications The Counselor must hold one of the following: LPC (Licensed Professional Counselor) LADAC I (Licensed Alcohol and Drug Abuse Counselor I) LADAC II (Licensed Alcohol and Drug Abuse Counselor II) LCSW (Licensed Clinical Social Worker) LMSW (Licensed Master Social Worker) If not fully licensed, candidates must be enrolled in or willing to begin a formal course of study toward licensure at the date of hire. Candidate Profile • High integrity, efficient, and self-motivated., • Excellent verbal and written communication skills., • Strong customer service and interpersonal skills., • Ability to manage multiple tasks under pressure., • Sound judgment and discretion with confidential matters., • Quick response in challenging or crisis situations., • Knowledge of substance use disorders, treatment planning, and social services., • Demonstrated ability to support rehabilitation of drug-dependent patients. Physical Requirements and Working Conditions • Ability to speak and hear effectively in person and by phone., • Adequate vision for reading documents and computer screens., • Prolonged sitting, occasional bending, stooping, and stretching., • Variable workload with periods of high stress., • Standard medical office environment with exposure to patients with mental health, infectious diseases, or criminal justice involvement., • Prolonged computer use/keyboard work., • Reasonable accommodations may be provided where feasible Why Join BHG? • Work-Life Balance: Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays., • Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities., • Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and 401K plan with discretionary match., • Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses., • Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series. At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Job Description Job Title: Mid-Level Business Analyst Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Mid-Level Business Analyst to support delivery of mission-critical services within a federal IT environment. This role focuses on data analysis, reporting, and process improvement, supporting project governance, performance tracking, and strategic initiatives. The Business Analyst will work closely with project controllers, technical teams, and stakeholders to ensure accurate data capture, develop automated reporting solutions, and provide actionable insights to support program execution and decision-making. Key Responsibilities: Data Analysis & Reporting Develop, maintain, and enhance automated project tracking and reporting tools, including dashboards, reports, and data flows. Design and deliver data visualizations and reporting artifacts to support program performance tracking and decision-making. Analyze project and program data to identify trends, gaps, and opportunities for improvement. Support development and reporting of key performance indicators (KPIs) related to cybersecurity posture and operational effectiveness. Project Support & Coordination Coordinate with internal stakeholders and customers to define and validate project requirements. Track and report project status across all phases of the Project Development Lifecycle. Ensure alignment of project activities with client strategic goals. Governance, Risk & Process Improvement Support development and implementation of risk mitigation strategies based on data analysis and program insights. Maintain and enhance IT and Cybersecurity governance processes and related documentation. Identify opportunities to improve data quality, reporting processes, and workflow efficiencies. Data Integration & Collaboration Collaborate with project controllers to ensure all required data elements are accurately captured, standardized, and aligned across systems. Partner with technical teams to understand system outputs, data sources, and performance indicators. Support integration of data from multiple sources into centralized reporting tools and dashboards. PMO & Reporting Support Support change control processes by documenting and tracking project scope, schedule, and cost adjustments. Maintain and enhance PMO automated project tracking and reporting tools. Provide dashboards, reports, and periodic briefings to client leadership. Required Qualifications: Bachelor’s degree from an accredited college or university in a relevant field (e.g., Business, Data Analytics, Information Systems, Information Technology, or related discipline), or equivalent combination of education and experience. 3–6 years of relevant professional experience in business analysis, data analysis, project support, or similar roles. Experience developing dashboards and reports using tools such as Power BI, Tableau, Excel, or similar platforms. Experience working with data sets, including data validation, transformation, and analysis. Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Experience supporting project tracking, reporting, or PMO-related activities. Ability to communicate effectively with both technical and non-technical stakeholders. Experience documenting processes, requirements, or workflows. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Experience supporting IT or cybersecurity operations programs. Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR SNJqQartMQ

Job Description Job Title: Senior Cybersecurity / Cyber and IT Policy Subject Matter Expert Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Senior Cybersecurity / Cyber and IT Policy Subject Matter Expert (SME) to support delivery of mission-critical services within a federal IT environment. This role provides expert-level leadership in IT policy, cybersecurity strategy, and governance, supporting the development, implementation, and continuous improvement of cybersecurity policies and frameworks. The SME will ensure alignment with regulatory requirements, organizational objectives, and industry best practices while advising client leadership on policy, risk, and strategic initiatives. The position requires deep expertise in federal cybersecurity and IT policy, strong analytical and advisory capabilities, and the ability to lead policy development, coordination, and implementation efforts across a complex, multi-stakeholder environment. Key Responsibilities: IT & Cybersecurity Policy Leadership Provide subject matter expertise across IT policy, cybersecurity, strategic planning, and governance to support mission-critical objectives. Lead the development, refinement, and implementation of IT and cybersecurity policies, standards, and guidance. Ensure alignment of policies with applicable regulatory requirements, federal frameworks, and client strategic objectives. Policy Review & Gap Analysis Review applicable IT and cybersecurity policies to ensure alignment and compliance with client requirements. Conduct assessments to identify IT and cybersecurity policy gaps and provide written recommendations for remediation. Evaluate policy effectiveness and recommend improvements to strengthen governance and compliance. Policy Development & Lifecycle Management Lead drafting, review, and refinement of IT and cybersecurity policy and guidance documents. Coordinate policy reviews, ensuring stakeholder alignment to shepherd policy through required approvals. Track policy status, updates, and approvals to ensure transparency and accountability across stakeholders. Strategic Planning & Implementation Develop policy implementation plans and roadmaps aligned with client strategic goals and cybersecurity initiatives. Support development and maintenance of cybersecurity plans, strategies, and policy frameworks. Provide expert input into enterprise-level planning, modernization efforts, and governance initiatives. Risk Mitigation & Compliance Support Develop and maintain a repository of IT and cybersecurity policy risk mitigation strategies. Identify policy-related risks and gaps, and recommend actionable mitigation approaches. Support compliance with federal cybersecurity frameworks and regulatory requirements (e.g., NIST, FISMA, FedRAMP). Training, Awareness & Communication Create and deliver IT and cybersecurity policy awareness campaigns, training sessions, and workshops for client personnel. Promote understanding and adoption of policies, standards, and governance processes across the organization. Translate complex policy and regulatory requirements into clear, accessible guidance for both technical and non-technical audiences. Documentation & Repository Management Maintain a centralized, version-controlled library of all current and historical IT and cybersecurity policy documents. Ensure proper documentation management, version control, and accessibility of policy materials. Establish and enforce documentation standards, templates, and best practices. Stakeholder Engagement & Advisory Interface with client leadership and stakeholders to provide expert guidance on cybersecurity policy, risks, and strategic initiatives. Support executive briefings, governance forums, and cross-functional working groups. Collaborate with business analysts, technical teams, and program leadership to ensure alignment between policy, operations, and reporting. Required Qualifications: Bachelor’s degree from an accredited college or university in a relevant field (e.g., Cybersecurity, Information Technology, Information Systems, Public Policy, or related discipline), or equivalent combination of education and experience. 10 years of relevant professional experience in cybersecurity, IT policy, governance, or related roles. Demonstrated expertise in developing, reviewing, and implementing federal IT and cybersecurity policies. Strong knowledge of cybersecurity frameworks and standards (e.g., NIST, FISMA, FedRAMP). Experience conducting policy assessments, gap analyses, and compliance evaluations. Experience coordinating policy reviews and managing policy lifecycle processes. Experience advising senior leadership on cybersecurity strategy, policy, and risk management. Strong analytical and problem-solving skills with the ability to assess complex environments and provide strategic recommendations. Excellent written and verbal communication skills, including experience preparing executive-level materials and training content. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Experience supporting IT or cybersecurity operations programs. Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR tKcTmfnzYM

Job Description Manufacturing Specialist Location: Knoxville, TN Manufacturing and Corporate Island Campus (2901 Leisure Island Way, Knoxville, TN) Join the Explore Industries Team! At Explore Industries, we take pride in a workplace culture built on respect, integrity, and innovation. As a global leader in fiberglass swimming pool design and manufacturing, we’re passionate about delivering products and services that set the industry standard for excellence and reliability. Our commitment extends beyond our customers to our people. We foster an environment where every employee is empowered to contribute unique ideas, develop new skills, and grow into leaders who inspire others. At Explore Industries, we don’t just build pools, we build careers, drive innovation, and develop tomorrow’s leaders. About the Role: Manufacturing Specialists are a vital part of our collaborative team focused on fabricating swimming pool covers and operational mechanisms. Responsibilities include measuring and cutting vinyl sheet material, heat welding panels, assisting with sewing, adding attachments per customer specifications, assembling cover track mechanisms, and performing quality checks before packing covers for shipment. Additional tasks involve assisting with inventory and handling materials using pallet jacks and forklifts (after authorization). This role requires significant physical strength to lift, pull, and push heavy materials (60-100 lbs.) regularly, as handling these materials is critical to daily operations. We seek candidates eager to learn multiple tasks, demonstrate flexibility, and contribute to a team-oriented work system. Key Skills and Qualifications: • Mathematical and Measurement Proficiency: Strong ability in basic mathematics and measuring, essential for accurately cutting and assembling materials to meet precise specifications., • Manufacturing Experience: Prior experience in a manufacturing environment, ensuring familiarity with production processes and workplace safety standards., • Multitasking and Attention to Detail: Capability to manage multiple projects and tasks simultaneously while maintaining high attention to detail and ensuring product quality., • Teamwork and Communication: Excellent teamwork and communication skills, fostering effective collaboration within a team-oriented work system., • Physical Strength for Heavy Lifting: Strong physical capability to lift, pull, and push heavy materials (60-100 lbs.) regularly, as this is a critical requirement for daily tasks involving material handling. Preferred Additional Skills • Specialized Manufacturing Skills: Experience in heat-seal welding, kit-building, and fabricating, enhancing efficiency in producing swimming pool covers., • Sewing Proficiency: Proficiency with sewing machines and sewing, particularly in an industrial setting, to support the assembly of high-quality pool covers. Compensation • Hourly Starting Rate: $16 per hour, • Actual compensation will be based on experience and job-related skills., • Performance-Based Increases: New team members receive regular performance check-ins during their first 90 days. These evaluations are designed to support your development and frequently result in pay increases, with the potential to increase your hourly rate by nearly 10% within the first 90 days based on performance. Why Explore Industries? • A collaborative, purpose-driven workplace where your skills make an impact., • Competitive benefits package, including:, • Generous Paid Time Off (PTO) and paid holidays, • 401(k) with company match, • Medical, dental, and vision insurance options, • Optional life and disability insurance Ready to Join? Are you excited to join a team where your contributions truly make a difference? Explore the possibilities with Explore Industries and help us deliver happiness while creating lifetime memories for families and friends. Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Job Title: Mid-level Cybersecurity Business Analyst Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Mid-Level Cybersecurity Business Analyst to support delivery of mission-critical services within a federal IT environment. This role focuses on cybersecurity data analysis, performance tracking, and reporting, supporting the development and delivery of key performance indicators (KPIs) and standardized reports for client leadership. The Mid-Level Cybersecurity Business Analyst will work closely with senior analysts, technical teams, and stakeholders to ensure accurate data collection, analysis, and reporting of cybersecurity posture and operational effectiveness. The position requires strong analytical skills, experience in IT or cybersecurity environments, and the ability to translate technical data into clear, actionable insights. Key Responsibilities: KPI Tracking & Performance Analysis Support the establishment, tracking, and reporting of key performance indicators (KPIs) related to cybersecurity posture and operational effectiveness. Analyze KPIs such as vulnerability remediation rates, system compliance with security baselines, security tool coverage, and mean time to detect and respond to security incidents. Identify trends, anomalies, and areas for improvement, and provide data-driven insights to support decision-making. Reporting & Data Analysis Develop and maintain standardized cybersecurity reports for client leadership on a weekly, bi-weekly, or monthly basis, as required. Contribute to reports that include executive summaries, progress against planned activities, risk and issue logs, current security posture, and key metrics. Ensure all reporting is accurate, timely, and aligned with program requirements. Security Briefing Support Support preparation of security briefings for client leadership and stakeholders, including gathering data, developing content, and creating presentation materials. Assist in summarizing threat landscape, emerging vulnerabilities, security posture, and significant events or trends. Data Integration & Collaboration Collaborate with senior business analysts, cybersecurity teams, and project controllers to gather, validate, and interpret data from multiple sources. Ensure consistency and alignment of data used for reporting and analysis across systems and teams. Support integration of cybersecurity data into centralized reporting tools and dashboards. Governance & Continuous Improvement Support development and refinement of reporting processes, templates, and data standards. Identify opportunities to improve data quality, reporting accuracy, and workflow efficiency. Ensure alignment of reporting activities with client strategic objectives. Required Qualifications: Bachelor’s degree from an accredited college or university in a relevant field (e.g., Business, Data Analytics, Information Systems, Cybersecurity, Information Technology, or related discipline), or equivalent combination of education and experience. 3–6 years of relevant professional experience in business analysis, data analysis, cybersecurity analysis, or related roles. Experience working with data sets, including data validation, transformation, and analysis. Experience supporting KPI tracking, reporting, or performance analysis in IT or cybersecurity environments. Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights. Experience using data visualization and reporting tools (e.g., Power BI, Tableau, Excel, or similar platforms). Ability to communicate effectively with both technical and non-technical stakeholders. Experience collaborating with cross-functional teams, including technical and program management staff. Strong attention to detail with the ability to ensure data accuracy and integrity. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Experience supporting IT or cybersecurity operations programs. Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR LLOsBxqVt6

Job Description Job Title: Senior Project Controller Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Senior Project Controller to support delivery of mission-critical services within a federal IT environment. This role is client-facing and supports Program Management in executing large, complex federal initiatives i. The Senior Project Controller provides subject matter expertise in project controls and strategic planning to help the organization meet mission-critical goals. This role includes supporting IT project governance, lifecycle execution, and strategic initiatives in a highly regulated federal environment. The position requires strong technical knowledge, leadership capability, and the ability to influence execution across multiple stakeholders, including senior government leadership. Key Responsibilities: Support the Deputy PM in tracking and reporting project status across all phases of the Project Development Lifecycle. Establish the appropriate risk management framework (in conjunction with project leadership and the client) to review project risks and provide proactive mitigation strategies. Support change control processes by documenting and tracking project scope adjustments. Coordinate with the Business Analysts to work with internal stakeholders and customers to define and validate project requirements. Maintain and enhance process documentation. Provide inputs to project dashboards and support periodic briefings to client leadership. Provide guidance to the PMO team on needs and enhancements to the PMO’s automated project tracking and reporting tools. Ensure all projects align with client strategic goals, including input into federal strategic plans. Support the Technical Subject Matter Experts with tracking and reporting key performance indicators (KPIs) related to cybersecurity posture and operational effectiveness. Maintain project artifacts, including all trackers, templates, etc. Required Qualifications: Minimum of 10 years of relevant professional experience in project or program management, with a strong emphasis on IT, cybersecurity, or technical programs. Bachelor’s degree from an accredited university in a relevant field (e.g., IT, Business, Engineering, Cybersecurity, Information Technology, or related discipline). A postgraduate degree in a related field may substitute for up to 6 years of required experience. Demonstrated expertise in project controls. Proven ability to provide technical/management leadership on major tasks or technology assignments. Strong leadership capabilities, including experience interfacing with senior management and supporting executive decision-making. Ability to operate independently while supporting a Program Manager and Deputy Program Manager in a complex program structure. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Project Management Professional (PMP) certification or equivalent. Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR SzFaqzQm5E

Job Description Job Title: Senior Business Analyst Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Senior Business Analyst to support delivery of mission-critical services within a federal IT environment. This role focuses on cybersecurity performance analysis, reporting, and executive-level communication, providing client leadership with actionable insights into cybersecurity posture and operational effectiveness. The Senior Business Analyst will lead the development and management of key performance indicators (KPIs), deliver standardized reporting, and conduct briefings for client stakeholders. The position requires strong analytical capabilities, experience in cybersecurity or IT environments, and the ability to translate complex technical data into clear, strategic insights for both technical and non-technical audiences. Key Responsibilities: KPI Development & Performance Analysis Establish, track, and report on key performance indicators (KPIs) related to cybersecurity posture and operational effectiveness. Analyze KPIs such as vulnerability remediation rates, system compliance with security baselines, security tool coverage, and mean time to detect and respond to security incidents. Evaluate trends, identify gaps, and provide data-driven insights to improve cybersecurity performance and operational effectiveness. Reporting & Executive Communication Develop and deliver regular, standardized security reports (weekly, bi-weekly, or monthly) to client leadership, as required. Prepare reports that include executive summaries, progress against planned activities, risk and issue logs, current security posture, and key metrics. Ensure all reporting is accurate, timely, and actionable, providing clear insights into the effectiveness of cybersecurity controls and operations. Security Briefings & Stakeholder Engagement Conduct periodic security briefings for client leadership and stakeholders, as directed by the Contracting Officer’s Representative (COR). Present insights on threat landscape, emerging vulnerabilities, overall security posture, and significant security events or trends. Translate complex cybersecurity data into clear, concise messaging tailored to both technical and non-technical audiences. Data Integration & Collaboration Collaborate with technical teams, cybersecurity personnel, and project controllers to gather, validate, and interpret data from multiple sources. Ensure consistency and alignment of data used for reporting and analysis across systems and teams. Support integration of cybersecurity data into centralized reporting tools and dashboards. Governance & Continuous Improvement Support development and refinement of reporting processes, templates, and standards. Identify opportunities to improve data quality, reporting accuracy, and analytical methodologies. Ensure alignment of reporting and analysis with client strategic objectives. Required Qualifications: Bachelor’s degree from an accredited college or university in a relevant field (e.g., Business, Data Analytics, Information Systems, Cybersecurity, Information Technology, or related discipline), or equivalent combination of education and experience. 10 years of relevant professional experience in business analysis, data analytics, cybersecurity analysis, or related roles. Experience developing, tracking, and reporting on performance metrics or KPIs in IT or cybersecurity environments. Experience preparing executive-level reports and delivering briefings to senior leadership. Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights. Experience working with data visualization and reporting tools (e.g., Power BI, Tableau, Excel, or similar platforms). Ability to communicate effectively with both technical and non-technical stakeholders, including senior leadership. Experience collaborating with cross-functional teams, including technical and program management staff. Strong attention to detail with the ability to ensure data accuracy and integrity in reporting. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Experience supporting IT or cybersecurity operations programs. Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR su8DioQWut

Job DescriptionDescription: University Physicians’ Association (UPA) is seeking a detail-oriented and customer-focused Precertification Specialist to join our UT Gastroenterology team. This is a fast-paced, specialty practice located within UT Medical Center, offering the opportunity to play a key role in ensuring patients receive timely, seamless care. Position Summary The Precertification Specialist serves as a vital liaison between patients, providers, and insurance companies. This role is responsible for verifying insurance benefits and eligibility, obtaining necessary authorizations, preparing procedure codes and estimates, and collecting prepayments when applicable—all with a strong focus on accuracy and patient service. Key Responsibilities • Monitor scheduled procedures and maintain an organized tracking list for precertification status, • Verify insurance eligibility and benefits via phone and online portals, • Obtain prior authorizations according to payer requirements, • Update insurance and policy details in the NextGen system, • Confirm receipt of all required authorization documentation prior to procedures, • Assign appropriate ICD-10 and CPT codes, • Communicate effectively with clinical and administrative staff to support timely procedures, • Perform additional duties as assigned to support the practiceWhy Join UPA? UPA offers a supportive team environment along with a comprehensive benefits package, including: • Paid Time Off (PTO), Paid Holidays, and Sick Leave, • Medical, Dental, and Vision Insurance, • Short-Term and Long-Term Disability, • Life Insurance, • 401(k) with company match and immediate vesting, • Critical Illness coverage and more If you enjoy working in healthcare, thrive in a detail-driven role, and value teamwork and stability, we’d love to hear from you! Requirements: Education, Training, and Experience • Professional medical coding certification or a minimum of two years of related experience preferred, • Insurance verification experience requiredSkills, Knowledge, and Abilities, • Maintains a professional and polished appearance, • Strong verbal communication and interpersonal skills, • Working knowledge of medical billing practices and managed care environments, • Familiarity with a variety of insurance plans and payer types, • Highly organized, detail-oriented, and self-motivated, • Proficient in Microsoft Office and Windows-based applications

Job Description Job Title: Junior Project Controller Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Junior Project Controller to support delivery of mission-critical services within a federal IT environment. This role is client-facing and supports Program Management in executing large, complex federal initiatives involving IT systems and cybersecurity operations. The Junior Project Controller provides support to the Senior Project Controller for executing mission critical goals. This role includes supporting IT project governance, lifecycle execution, and strategic initiatives in a highly regulated federal environment. The position requires technical knowledge and the ability to support senior project team members in a fast-paced, client-facing environment. Key Responsibilities: Project Coordination & Support Coordinate with internal stakeholders and customers to define and validate project requirements. Support project planning activities, including schedule development, task tracking, and deliverable coordination. Assist in ensuring project activities align with client strategic goals. Project Tracking & Reporting Track and report project status across all phases of the Project Development Lifecycle. Develop and maintain project dashboards, metrics, and reporting artifacts. Support preparation of periodic status reports and briefings for client leadership . Governance, Risk & Compliance Review project risks and support development of proactive mitigation strategies. Maintain and enhance IT and Cybersecurity Program governance processes and related documentation. Support compliance with federal IT and cybersecurity requirements and program standards. Change Management & PMO Support Support change control processes by documenting and tracking project scope, schedule, and cost adjustments. Maintain and enhance PMO automated project tracking and reporting tools. Ensure data accuracy and consistency across project management systems and reporting tools. Performance Metrics & KPI Tracking Establish, track, and report on key performance indicators (KPIs) related to cybersecurity posture and operational effectiveness. Support analysis of KPIs such as vulnerability remediation rates, system compliance with security baselines, security tool coverage, and incident detection/response timelines. Assist in identifying trends and providing data-driven insights to support decision-making. Required Qualifications: Associates degree from an accredited university in a relevant field. 3 years of relevant professional experience supporting project coordination, project controls, program support, or similar functions. Basic understanding of project management principles, including planning, scheduling, tracking, and reporting. Experience supporting data tracking, reporting, or analysis using tools such as Excel, Power BI, or similar platforms. Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment. Ability to communicate effectively with internal teams and client stakeholders, both verbally and in writing. Ability to analyze information, identify issues, and support development of practical solutions. Familiarity with documenting processes, maintaining records, and supporting governance or compliance-related activities. Ability to work independently with guidance and as part of a team in a collaborative environment. Ability to obtain and maintain a Q clearance. Preferred Qualifications: • Experience supporting federal agencies., • Experience supporting cybersecurity operations or IT programs., • Prior experience in a consulting or professional services environment., • Possessing an active Q, L, or Top Secret clearance is strongly preferred Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR TlSambRlze

Job Description Job Title: Deputy Project Manager Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Deputy Project Manager to support delivery of mission-critical services within a federal IT environment. This role is client-facing and supports Program Management in executing large, complex federal initiatives involving cyber and IT operations. The Deputy Project Manager provides subject matter expertise in strategic planning and program management to help the organization meet mission-critical goals. This role includes supporting IT project governance, lifecycle execution, and strategic initiatives in a highly regulated federal environment. The position requires strong technical knowledge, leadership capability, and the ability to influence execution across multiple stakeholders, including senior government leadership. Key Responsibilities: Program Support & Client Delivery Serve as a Deputy Project Manager supporting delivery of consulting services within a federal IT environment. Provide subject matter expertise in strategic planning and program management to support mission-critical objectives. Support the Program Manager in execution of program priorities, deliverables, and contractual obligations. Support IT project governance, planning, and strategic initiatives. Ensure all projects align with client strategic goals, including contributions to federal strategic planning efforts. Maintain consistent billable utilization aligned with organizational and contract expectations. Represent the organization professionally in all client engagements. Project Leadership & Execution Provide technical and management leadership on major tasks or technology assignments. Establish goals, develop plans, and execute strategies to meet project and program objectives. Lead and support end-to-end project management activities across the full Project Development Lifecycle. Direct and control assigned project activities, maintaining responsibility for scope, schedule, budget, staffing, and quality. Coordinate with internal stakeholders and customers to define, validate, and manage project requirements. Document the change control process by tracking scope, schedule, and cost changes. Maintain and enhance PMO automated project tracking and reporting tools. Governance, Risk & Reporting Track and report project and program status across all lifecycle phases. Develop and maintain project dashboards, metrics, and reporting artifacts. Provide periodic status briefings and executive-level updates to senior leadership. Identify, assess, and manage risks across cyber, IT, and program domains; develop and implement proactive mitigation strategies. Maintain and enhance IT (virtual or physical) governance processes, frameworks, and associated documentation. Cyber & IT Support Support initiatives related to cyber operations, IT infrastructure, and program execution. Coordinate with cybersecurity and IT stakeholders to ensure integration of security requirements into project planning and execution. Ensure compliance with federal cybersecurity and information assurance requirements within project activities. Translate technical cyber and IT concepts into actionable insights for non-technical stakeholders and leadership. Stakeholder Engagement & Communication Interface with senior leadership, stakeholders, and clients to support decision-making and program execution. Facilitate meetings, briefings, and working sessions with technical teams and executive stakeholders. Conduct client negotiations and ensure alignment across multiple organizational levels. Support the Program Manager/Technical Lead in high-visibility communications and executive engagements. Team Leadership & Oversight Lead and supervise cross-functional teams, including technical staff, client personnel, and subcontractors. Provide mentorship and oversight to junior staff as assigned. Support staffing coordination and resource planning across the program. Ensure effective execution of assigned workstreams in alignment with overall program objectives. This position may perform other duties as assigned. Required Qualifications: Minimum of 15 years of relevant professional experience in project or program management, with a strong emphasis on IT, cybersecurity, or technical programs. Bachelor’s degree from an accredited university in a relevant field. A postgraduate degree in a related field may substitute for up to 6 years of required experience. Demonstrated expertise in project governance, lifecycle management, and federal program execution. Proven ability to provide technical/management leadership on major tasks or technology assignments. Experience directing and controlling activities for a client, including financial management, methods, and staffing. Strong leadership capabilities, including experience interfacing with senior management and supporting executive decision-making. Experience supporting cybersecurity or IT initiatives in a federal environment. Ability to operate independently while supporting a Program Manager in a complex program structure. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Project Management Professional (PMP) certification or equivalent. Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Experience supporting ITor cybersecurity operations programs. Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR wxxaNpA6dk

Job Description Job Title: Junior IT Policy Analyst Location: Knoxville, TN Employment Type: Full-Time Job Summary: Management Solutions is seeking a Junior IT Policy Analyst to support delivery of mission-critical services within a federal IT environment. This role supports the development, review, and maintenance of IT and cybersecurity policies, processes, and documentation. The Junior IT Policy Analyst will work closely with the Senior Cybersecurity / Cyber and IT Policy Subject Matter Expert (SME) to execute policy-related activities, including policy reviews, updates, coordination, and documentation management. The position requires strong attention to detail, foundational knowledge of IT or cybersecurity environments, and the ability to translate technical and policy-related information into clear, structured documentation. Key Responsibilities: Policy Review & Analysis Support the review of federal IT and cybersecurity policies to ensure alignment with client requirements. Assist in conducting assessments to identify IT and cybersecurity policy gaps and support development of recommendations for remediation. Analyze policy documents and supporting materials to ensure consistency, clarity, and compliance. Policy Development & Documentation Assist in drafting, updating, and refining IT and cybersecurity policies, guidance documents, and standard operating procedures (SOPs). Support the development of clear, concise, and user-friendly policy documentation for both technical and non-technical audiences. Ensure consistency in format, terminology, and structure across policy materials. Policy Lifecycle & Coordination Support coordination of inter-office and interagency policy reviews, including tracking feedback and updates. Assist in tracking policy status through the review and approval lifecycle. Maintain documentation of policy changes, updates, and approvals. Risk Mitigation & Repository Support Support development and maintenance of a repository of IT and cybersecurity policy risk mitigation strategies. Assist in identifying and documenting policy-related risks and gaps. Maintain a centralized, version-controlled library of current and historical IT and cybersecurity policy documents. Strategic Support & Implementation Assist in development of policy implementation plans and roadmaps aligned with client strategic goals. Support alignment of policy documentation with broader cybersecurity strategies and initiatives. Training & Awareness Support Assist in creating and delivering IT and cybersecurity policy awareness materials, training sessions, and workshops. Support development of communication materials to promote policy understanding and adoption across the organization. Collaboration & SME Support Work closely with the Senior Cybersecurity and IT Policy SME to execute assigned policy development and review activities. Collaborate with technical teams, business analysts, and stakeholders to gather information and validate policy content. Incorporate feedback from stakeholders to refine documentation and ensure alignment. Required Qualifications: Associates degree from an accredited college in a relevant field. 3 years of relevant professional experience in policy analysis, technical writing, cybersecurity, IT support, or related roles. Basic understanding of IT and/or cybersecurity concepts, environments, or frameworks. Strong writing, editing, and documentation skills with attention to detail. Ability to analyze information and support development of structured, clear documentation. Strong organizational skills with the ability to manage multiple tasks and deadlines. Ability to communicate effectively with both technical and non-technical stakeholders. Ability to work independently with guidance and as part of a team. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and document management tools. Ability to obtain and maintain a Q clearance. Preferred Qualifications: Experience supporting federal agencies. Familiarity with federal cybersecurity and IT governance frameworks (e.g., NIST, FISMA, FedRAMP). Experience supporting cybersecurity or IT operations programs. Prior experience in a consulting or professional services environment. Possessing an active Q, L, or Top Secret clearance is strongly preferred. Work Authorization: U.S. Citizenship is required due to federal contract and/or security clearance requirements. Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment. Equal Employment Opportunity Statement: Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law. Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR FxDUeU2GC0

Job Description Job Title Medication Authorization Coordinator Reports to Billing & Coding Manager Summary of Responsibilities Requests authorizations from patient’s health insurance plans or other 3rd party companies. Lists of Responsibilities/Duties are as follows but not limited to • Check physicians’ daily schedules for use of specialty drugs before scheduled appointment, • Check for prior authorization requirements for any procedures or specialty drugs, • Set up patients for Free Drug through respective Drug Company, • Assist staff members and physicians with billing questions, • Scan and import correspondence in Practice Management system, • Provide documentation for each patient regarding pre-authorizations, pre-certifications, eligibility, and benefits that have been completed. Including any task that are required from clinic staff to ensure correct payment for procedures and specialty drugs, • Answer incoming calls from clinic staff to provide direction on treatment options, • Appeal any denied drug authorizations, • Act as liaison person between all payors, patients, physicians, and staff to resolve any outstanding claims, • Maintains current information regarding all payors Minimum Education Requirements High School Diploma, required Minimum Background Requirements Two years of medical related experience with knowledge of diagnosis codes (ICD10), procedure codes (CPT), injectable drug code (HCPCs). Healthcare insurance knowledge and billing requirements knowledge and experience is necessary Minimum Demonstrated Skills • Demonstrate excellence in organizational skills., • Demonstrate excellence in communication skills., • Demonstrate ability to effectively convey ideas and information., • Creative idea-generating individual with excellent follow through abilities., • Demonstrate ability to work cooperatively with others. The American with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Please let us know at the time you apply for a position if you will need any special accommodations. HIPAA All employees are required to adhere to the SERA privacy practices as documented in the SERA Employee Handbook and all SERA HIPAA policies and procedures. Failure to comply may result in disciplinary action ranging from a warning to termination depending on the level of violation TYPICAL PHYSICAL DEMANDS: Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operates a calculator, telephone, copier and other office equipment as necessary. It is necessary to view and type on computer screens for long periods. TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Work involves frequent contact with staff members, physicians and the public. Work may be stressful at times. Interaction with others is constant and interruptive. Occasional evening or weekend work as needed. SERA reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment. HIPAA: All employees are required to adhere to the SERA privacy practices as documented in the SERA Employee Handbook and all SERA HIPAA policies and procedures. Failure to comply may result in disciplinary action ranging from a warning to termination depending on the level of violation. This description provides only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. It is not intended to be all-inclusive. The employee may be required to perform other reasonably related business duties as assigned.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Float Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Responsibilities: Documenting Patient Encounters ~ 80% Joining the provider in the exam room to observe patient visits Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam Assigning appropriate CPT and ICD-10 codes Preparing After Visit Summaries Consulting with provider to ensure accurate and specific documentation Clinical Documentation Improvement ~ 10% Requesting and reviewing medical records Leveraging Oak Street's population health tools to support clinical documentation improvement Preparing for and supporting Daily Huddles and Clinical Documentation Reviews Consulting with provider on clinical documentation opportunities Administrative support for your provider and care team ~ 10% Placing orders and referrals Addressing tasks Supporting the care team with additional responsibilities related to clinical documentation Other duties as assigned What we're looking for Knowledge Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] Prior clinical experience, including shadowing and/or volunteering [strongly preferred] Prior scribe or transcription experience [preferred but not required] Skills Advanced listening and communication skills [required] Strong computer literacy and ability to learn new technical workflows [required] Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] Abilities Ability to adapt to new workflows and to quickly learn new concepts and skills [required] Ability to type 70+ words per minute [strongly preferred] Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] Ability to be a self-starter within your role scope Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] Ability to commit to at least 1 year in role (2+ is ideal) [required] Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] Compliance with hospital and Oak Street Health policies, including HIPAA [required] US work authorization [required] Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on _. We anticipate the application window for this opening will close on: 11/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

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