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Job Description TITLE: QUALITY ADMINISTRATOR DEPARTMENT: COMPLIANCE REPORTS TO: QUALITY COMPLIANCE MANAGER FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 09/04/24 BASIC FUNCTIONS The Quality Administrator will provide support to the Quality Compliance team in maintaining a strong overall Quality Compliance Program including the Quality Management System and Supply Chain. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES GENERAL: • Produce detailed Excel, Word, and PowerPoint reports/presentations as needed by Department Leads., • Preparation of Quality Management Reviews, acquiring accurate data necessary to communicate the Quality Management System., • Evaluating QMR data and reporting back findings including but not limited to: trends, areas of concern, etc. to Department Leads., • Update management on open items related to projects., • Coordinate schedules, activities, meeting minutes and follow-up action items., • Provide support to External Provider Qualification program; identify risks and opportunities for improvement., • Provide support for updating all vendor files in EPDS as per approved Vendor Forms., • Assist Compliance team with functions related to document control., • Lead and/or conduct internal audits throughout the organization as directed by the Audit Program Manager in accordance with ISO19011, • Assist personnel with on-the-spot audits and process walk through as requested., • Member of the "Surveys Team", thus responsible for completion of Incoming Self-Assessments as directed by the Director of Contracts., • Training of personnel when requested by Management on any responsible processes., • Act as a backup administrator to the Compliance Regulatory Platform., • Ensure compliance with company code of conduct and all applicable laws, regulations, rules and policies., • Update maintain and grow tracker with any applicable incidents as directed, • May be assigned additional responsibilities as directed by the Quality Compliance Manager QMS TRAINING ADMINISTRATOR: • Input training requirements provided by the Management Representative for all QMS applicable job titles, • Ensure newly onboarded employees are meeting training requirements within the 90-day probationary period, • Ensure training of revised documents are completed within the two-week CTG requirement. Follow up with department heads as needed to ensure trainings are conducted, • Send Weekly Delinquent Training Report to department heads as applicable., • Follow up with department heads regularly to ensure trainings are conducted and training records are closed, • Upload and maintain employee certifications within the Compliance Regulatory Platform, • Monitor employee certification expiration dates and notify department heads accordingly, • Ensure operational employees’ vision exams are up-to-date and notify department heads accordingly STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001, ISO17025 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA- QMS-9090, ASA-100 and supporting construct standards AS6081, AS6171, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Weekly recertification rate to meet annual requirements for External Providers (as needed with Supply Chain designee), • Re-Certification rate average turn time., • Procurement (Sales) Weekly completion rates, • Sub-Tier assessments submitted for completion + return rates., • New Sub-Tiers added monthly., • Closures of all said projects within CTG’s Compliance Project Management tool, • Customer Surveys received and documented monthly EDUCATION / EXPERIENCE / COMPENTENCY • Bachelor’s degree, preferred., • 1-3 years of administrative experience., • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Project Management Tools., • Detail oriented and comfortable working in a fast-paced office environment, • Exceptional communication skills. ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN CRESTWOOD TECHNOLOGY GROUP’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PRE-REQUISITES.

Job DescriptionSalary: 23 Job Title: Operations Assistant Status: Non- Exempt, 20 hours per week (4 hour work day - 5 days a week) Department: Administration Reports To: Director of Operations About Us: BVMI is dedicated to providing high-quality healthcare services to those in need. We are committed to fostering a collaborative and inclusive work environment where every team member can thrive. Join us in making a difference in our community. Position Overview: The Operations Assistant plays a crucial role in supporting the smooth functioning of BVMI. This position is responsible for overseeing various administrative and operational tasks to ensure efficiency and effectiveness across different departments. Key Responsibilities: Administrative • Inventory management: Monitor inventory levels for clinical supplies and office supplies, research vendors, place orders, and coordinate with staff to optimize stock levels., • Procurement: Source and procure necessary supplies and equipment, ensuring cost-effectiveness and timely delivery., • General office duties: Handle general office tasks such as mail, filing, and running errands., • Compliance: Maintain compliance with OSHA regulations by updating and managing the OSHA binder., • Operations Manual: Maintain and update BVMI's Operations Manual on a semi-annual basis to ensure policies, procedures, and workflows are current and followed across all departments., • Technology Support: Assist with basic first level technology support of computers and phones., • Telehealth support: Provide backup support for troubleshooting telehealth programs., • Clinical form management: Create, update, and maintain clinical forms, including converting medical history forms to PDF format., • Digital tools and content management: Support technology needs across departments, including editing and updating the website (preferred experience with Wix or similar platforms), creating materials in Canva, and familiarity with Google Sites or website builders. Cross-Functional Collaboration: • Work closely with other staff members and departments to support organizational goals and initiatives., • Collaborate with volunteers and interns to delegate tasks and leverage additional support for operational activities., • Participate in staff meetings, training sessions, and strategic planning discussions to contribute ideas and insights. Qualifications: • High school diploma or equivalent; Bachelors degree preferred., • Minimum of 2 years of office experience., • Experience in scheduling and procurement., • Strong organizational and time management skills., • Attention to detail and accuracy., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Office Suite (or Google Workspace) and EMR systems (Athena preferred)., • Tech-savvy with the ability to quickly learn and navigate digital platforms, website tools, and content creation software., • Valid drivers license and reliable vehicle. Benefits: • Competitive salary and comprehensive benefits package., • Opportunities for professional development and growth. Equal Opportunity Employer: BVMI is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.