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Job Description GenerationEd Job title Learning and Development Coordinator Program Education and Training Reports to Education and Training Director FLSA Status Exempt Last Revision November 2025 General Description The Learning and Development Coordinator is responsible for designing, implementing, and coordinating professional development initiatives that foster employee growth and align with the organization’s mission and goals. Essential Duties and Responsibilities • Ensure completion and maintenance of Professional Development Plans (PDPs) for all employees across the agency., • Serve as an integral part of the Child Development Associate® (CDA) Credential™ program, coordinating staff enrollment, monitoring progress, and supporting participants to successful completion., • Design, implement, and manage a mentorship program that supports professional growth, retention, and organizational culture., • Coach and guide employees on their educational and professional development tracks, including course selection, certification, and credentialing pathways., • Oversee the TEACH program, serving as the primary liaison for staff participation, tracking progress, and ensuring compliance with program requirements., • Collaborate with People Operations to identify training needs, align learning initiatives with strategic goals, and support overall employee development., • Facilitate and coordinate trainings, including new hire orientation, ongoing professional development, and specialized skill-building sessions., • Evaluate training programs and collect feedback to assess effectiveness, identify gaps, and recommend improvements., • Research and recommend new training opportunities and value-add programs that enhance staff engagement, retention, and performance., • Maintain accurate records of all training activities, attendance, and professional development documentation., • Partner with department leaders to ensure training and educational requirements meet licensing, Head Start, and organizational standards., • Stay current on best practices and trends in adult learning, education, and workforce development., • Partner with program directors to coordinate training plans, secure speakers, and encourage relevant agency-wide training opportunities., • Coordinate all Pre-Service and In-Service training logistics, including scheduling, materials preparation, facilitator communication, and participant tracking., • Serve as the organization’s Internship Coordinator, managing placement requests, onboarding requirements, supervision structures, and evaluation processes., • Compile and deliver comprehensive reports on training participation, employee development progress, leadership growth, and staff outcomes to support grant reporting, board updates, and regulatory requirements., • Oversee coordination, enrollment, and progress tracking for the Family Development Credential (FDC) program, ensuring compliance with certification standards and maintaining accurate records. Essential Qualifications • Education: Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field required; Master’s degree preferred., • Experience: Minimum of three (3) years of experience in learning and development, training coordination, or a related role. Experience within early childhood education or nonprofit settings preferred., • Knowledge and Skills:, • Strong understanding of adult learning principles and training evaluation methods., • Familiarity with the Child Development Associate® (CDA) Credential™ process and early childhood education pathways., • Excellent organizational, communication, and interpersonal skills., • Ability to coach, motivate, and build rapport with staff at all levels., • Proficiency in using learning management systems (LMS) and standard office software., • Demonstrated ability to design, implement, and measure learning initiatives., • Strong problem-solving skills and a continuous improvement mindset., • Other Requirements:, • Ability to travel to agency centers and attend off-site trainings or conferences as needed., • Commitment to the organization’s mission, values, and dedication to supporting employee growth and development. Physical, Mental and /or Visual Demands • Must be able to sit and stand for extended periods of time throughout the day., • Must be able to lift up to 35 lbs., • Must be able to bend and stoop., • Must be able to walk extended periods throughout the day monitoring., • While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time., • The noise level in the work environment is usually moderate., • Specific vision abilities required by the job include close, distance, color, peripheral depth and the ability to adjust focus. GenerationEd is committed to provide equal employment opportunities to all qualified individuals, including those with disabilities in accordance with ADA. General Description This job description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.

Job DescriptionCatering Sales Manager As the Catering Sales Manager, you will drive group revenue by cultivating relationships within these niche markets. You’ll proactively source and secure group business, tailor proposals to client needs, and coordinate with hotel teams to ensure successful events. This role reports to the Director of Sales. What You’ll Be Doing As a Sales Manager your day-to-day responsibilities will include proactively prospecting for new business opportunities, managing and responding to incoming RFPs and inquiries, negotiating and executing group contracts, and ensuring clear communication of client expectations with the hotel operations team. You will report directly to the Director of Sales, working closely with them to meet revenue goals and support the overall sales strategy. A role in hotel sales offers a comprehensive understanding of how the hotel operates and is an excellent foundation for a long-term career in hospitality. This position can lead to exciting growth opportunities within the sales discipline—including moving into larger markets, managing different segments, becoming a Director of Sales, or even advancing into corporate or third-party sales roles. Education & Experience Hotel experience is always a plus! Applicants should have: • A college degree or two years of hotel experience, • Previous experience in a similar or related position, • Previous Catering Sales and Operations experience, • Previous sales experience in Private/Dining events, • Previous Sales Coordinator experience Essentials To be a successful candidate, you will need the following: • Eligible to work in the United States., • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • The ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed for the position with or without reasonable accommodations. Our Associates Love • Amazing opportunities for career advancement across HVMG, • Flexible full-time and part-time schedules, • Up to 40% earned wages paid BEFORE payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full Healthcare Benefits (including medical, dental, and vision coverage), • 401k Retirement Plan with a guaranteed 4% match and no vesting Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. HVMG participates in the E-Verify program in certain locations, as required by law. An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Job Description Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Fooda operates in 20 major US cities and plans for continued expansion. Eight out of ten employees believe Fooda is one of their company’s top perks. Position Description: Due to expanding growth, Fooda is hiring a Dining Associate in our Greensboro market. The hours for this role are: M-F 9:30AM-2:30PM. Who You Are: • You are comfortable with customers and enjoy customer service, • You are friendly, high energy and comfortable interacting with other people, • You are comfortable with handling cash and providing accurate change, • You are comfortable with technology and running a POS system, • Build relationships with customers by maintaining a positive cafe environment, • Go out of your way to provide a high level of customer service, • Maintain cleanliness of the space and clean dishes, • Strong communication skills and being a self-starter are required, • Know and maintain the Fooda Standards of Service and Sanitation on a daily basis, • Competitive wages, • Insurance benefits plans - healthcare, dental and vision, • Paid time off, • 401k retirement plan with Fooda company match, • Pre-tax commuter expense benefit, • Annual stock option grant each summer, • Long-term opportunities for advancement within Fooda, • Daily lunch subsidy at your café location Powered by JazzHR kAsOGvnewn

Job Description Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role. Job Summary Job Summary: Working as the Director of Dining Services you will be responsible for overseeing the day to day Foodservice operations. You will manage and lead a team of employees and you will be responsible for managing client relationships, profitability of the account, and talent development. Key Responsibilities: • Oversees all P&L and budgeting as it pertains to the account, • Maintains excellent relationships with the client, • Works with the Chef and management team in creating nutritious and top quality food for the students, • Implements new culinary programs in conjunction with the Company marketing and culinary teams, • BS Hospitality degree preferred, • Three to five years of foodservice management experience required, • Dining experience preferred, • Strong leadership and communication skills, • Financial and business acumen, • Excellent communication skills Apply to CSG today! Team Members at CSG are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Team members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Culinary Services Group is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis CSG maintains a drug-free workplace. Req ID: 1481514 Culinary Services Group Sonia Rashid [[req_classification]]

ABS Kids is looking for an RBT Trainer to join our team at our ABA Center in Greensboro, NC. The Learning department ensures that all new hires connect with ABS Kids' mission, and values, as well as feel confident and prepared for their new roles with ABS Kids. This is a full-time, permanent Training position. We would not be able to provide supervision hours for an RBT that is pursuing a BCBA. If that is your path, please visit our website and apply to an available BA in Training position. Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care team, who in turn deliver the highest quality ABA therapy to our clients. Compensation and Benefits: • $23 / hour - based on qualifications, • Monday-Friday 8am-5pm, • Full benefits, • Casual work environment, • Present all training materials both virtually and in person, • Troubleshoot any potential training problems with Regional Learning Coordinator/Director of Training, • Coordinate specialized training and credential management, • Coordinate shadow sessions, • Assist with keeping training curriculum up to date, • Assist with ensuring all trainees complete required courses by assigned due date, • Help with follow up after training to ensure satisfaction with program, • Be the point person for troubleshooting any technology, system, or other issues that may arise, • Organize and maintain training information and records, • Experience with Adult Learning to include how adults learn and acquire knowledge, • Minimum High School Diploma, Bachelor's Degree preferred, • Must maintain a current Registered Behavior Technician (RBT) certification or higher through the BACB, • Minimum 1 year of experience as an RBT, • Knowledge of HIPAA regulations, • It's in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow., • At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.

Serve as Program Director for the Future Education Model Dietetics Graduate Program in the Department of Family and Consumer Sciences. Program Director, Dietetics Graduate Program. The Director provides leadership in recruiting, enrolling and retaining students in the program and ensures the program

Serve as Program Director for the Future Education Model Dietetics Graduate Program in the Department of Family and Consumer Sciences. The Director provides leadership in recruiting, enrolling and retaining students in the program and ensures the program is in compliance with accreditation requireme

Territory: North Carolina - Marion, Rutherfordton, Columbus, Asheboro, Lexington, Greensboro.The Regional Program Director will office from the Enhabit branch closest to his/her residence and travel across the territory on a regular and frequent basis.Some overnight travel is required.The Regional P

Job Description Director, State Government Affairs Location: Remote/Hybrid (with travel up to 30%) Employment Type: Full-time Recruiting Firm: Symbiotic Services Overview: Symbiotic Services is seeking an experienced Director of State Government Affairs to lead and implement public policy strategies across a multi-state region in the U.S. The ideal candidate will be proactive, strategic, and skilled at influencing legislative and regulatory environments to support business objectives. This role involves high-level interaction with legislators, regulators, advocacy groups, and trade associations. Key Responsibilities: • Lead the company’s regional state and local government affairs strategy., • Serve as the primary liaison with elected officials, regulatory bodies, and industry stakeholders., • Monitor, analyze, and respond to policy developments and emerging legislative issues., • Manage external consultants and ensure alignment with company priorities., • Develop strategic responses to proposed legislation or regulations., • Provide detailed reports and strategic recommendations to senior leadership., • Build and maintain relationships with local political organizations and advocacy groups., • Represent the company in industry coalitions and trade associations., • Support event planning, budget forecasting, and internal communication efforts., • Define and measure key performance indicators related to government affairs. Minimum Qualifications: • Bachelor’s degree in Political Science, Public Policy, Law, or a related field., • At least 7 years of experience in government affairs, lobbying, or public policy., • Deep understanding of U.S. state and local legislative/regulatory processes., • Strong skills in strategic planning, public speaking, legislative analysis, and relationship building., • Proficiency in Microsoft Office and Microsoft Teams., • Ability to communicate complex issues to varied audiences and manage cross-functional teams., • Willingness to travel domestically up to 30% and attend early morning/evening events. Preferred Qualifications: • Master’s degree in a related field., • Experience in a highly regulated industry (e.g., tobacco, alcohol, pharmaceuticals)., • Background in corporate, legislative, or regulatory settings. Work Environment: • Hybrid role with in-office and remote flexibility., • Requires regular use of computer, phone, and occasional travel., • Must be comfortable sitting, standing, or walking for extended periods. Compensation & Benefits: • Competitive medical, dental, vision, life, and disability insurance, • 401(k) plan with dollar-for-dollar match up to 6%, plus 5% annual company contribution, • Generous PTO and 15 company-paid holidays, • Hybrid work schedule and summer hours, • Casual dress policy, • Education assistance and employee referral program, • Recognition and employee discount programs

Job DescriptionDescription: REPORTS TO: Chief Mission Delivery Officer FLSA CLASSIFICATION: Exempt WORK LOCATION: Asheville, Gastonia, Greensboro OR Hickory, North Carolina, hybrid opportunity available SUMMARY OF POSITION The Director of Outdoor Experience & Property provides visionary leadership and strategic oversight for all council facilities, outdoor programs and camps. This role integrates property management and outdoor program delivery to ensure Girl Scouts Carolinas Peaks to Piedmont properties are safe, functional, welcoming and mission-aligned spaces that support exceptional experiences for girls, volunteers and staff. The Director develops and manages long- and short-term property and outdoor experience plans, leads related staff teams, and ensures financial sustainability, compliance and innovation across all sites and programs. They work as a member of the Mission Delivery team in partnership with the Director of Marketing, Director of Engagement and the Director of Girl Scout Experience to support membership recruitment and retention efforts through effective administration of outdoor programs in support of the Girl Scout Leadership Experience and council business needs. ACCOUNTABILITIES: Strategic Leadership & Planning • Develop and implement a comprehensive property management plan for all council facilities, including maintenance schedules, budgeting, capital planning and risk management., • Lead strategic and operational planning for both property and outdoor experience departments, ensuring alignment with council goals and Girl Scout mission delivery., • Create and maintain systems to track progress on property improvements, outdoor program initiatives and long-term growth and use plans., • Serve as the subject matter expert on council properties and outdoor programming, providing regular updates and recommendations to senior leadership and the Board of Directors., • Oversee all council-owned and leased properties, ensuring compliance with GSUSA, ACA and all local, state and federal safety and environmental regulations., • Hire, train, support and evaluate a team of property staff, including rangers and caretakers, responsible for maintenance, repairs and daily operations., • Manage property work order and inventory systems and ensure effective staff use and training., • Establish and maintain strong partnerships with contractors, vendors and service providers for major repairs, capital projects and ongoing maintenance., • Implement standardized processes for soliciting bids, selecting vendors and managing completion of all property projects exceeding council thresholds., • Partner with executives at service centers to address facility needs and ensure safe, functional and welcoming office environments., • Provide leadership, direction and development to the Outdoor Experience team responsible for camp operations, outdoor programs including summer camp, and community partnerships., • Ensure delivery of safe, high-quality outdoor programming, including summer camp, weekend troop camping, council-sponsored outdoor events and partner-led experiences., • Develop and oversee a long-range growth and innovation plan for outdoor programming that honors Girl Scout traditions while meeting contemporary needs of members., • Monitor and achieve annual goals related to attendance, program participation, financial targets and user satisfaction., • Develop and manage annual operating and capital budgets for both property operations and outdoor experience departments., • Monitor expenditures, identify cost-saving measures and ensure adherence to approved budgets., • Partner with the Director of Engagement to align property and outdoor experience efforts with membership growth and retention strategies., • Work closely with the Marketing team to develop promotional campaigns highlighting camp and outdoor opportunities., • Maintain strong internal and external communication to ensure alignment of property, program and mission priorities., • Advance the council’s diversity, equity, inclusion and access goals by ensuring all facilities and programs are welcoming, inclusive and accessible., • Promote an environment of respect, equity and belonging among staff, volunteers and participants., • Stay informed of GSUSA, ACA and industry best practices to ensure alignment with current standards and innovations., • Perform other duties as assigned to support the success of the council’s mission and strategic objectives. Requirements: QUALIFICATIONS Core Competencies • Achieve Results, • Strategic Leadership, • Managing Employee Performance & Development, • Judgement & Decision Making, • Outdoor Program Development & Execution, • Problem Solving, • Project Management, • Budget Administration, • Time Management, • Relational Intelligence, • Bachelor’s degree in recreation management, outdoor resource management, facilities management or a combination of education and directly related experience required., • At least five years progressively responsible experience managing outdoor program and property, including camp operation and development and implementation of maintenance program, preferably in a programmatic setting., • Three or more years demonstrated experience in managing staff to achieve results/targets through goals and accountability, budget administration, maintenance schedules and program management experience. Experience supervising year-round, full-time staff is strongly preferred., • Experience with and knowledge of youth programming and outdoor education standards, program and systems, ACA standards, health and safety standards and laws, building codes and other federal, state and local regulations regarding properties and facilities., • Extensive knowledge of outdoor/camp program development and management and a passion to ensure that the largest number of girls are exposed to quality, safe, fun, educational and unique experiences in the out-of-doors., • Customer relations experience and a demonstrated commitment to maintaining a high customer service focus for all internal and external customers (staff, volunteers, families)., • Superior time management and organizational skills with ability to carry out a variety of responsibilities with multiple priorities and deadlines., • Demonstrated experience in supervision and setting goals with measurable accountabilities., • Ability to work calmly and efficiently in stressful situations; excellent customer service skills; detail and deadline oriented; self-sufficient., • Excellent problem solving and trouble-shooting skills., • Experience in and comfort with conflict resolution., • Ability to present to a variety of audiences with confidence and clarity., • Demonstrated ability to communicate effectively and persuasively in person, by phone and in writing by email with prospective members, parents/guardians, volunteers and colleagues., • Proficient in Microsoft Office Suite, including Outlook, Power Point, Word and Excel., • Subscribe to the principles of the Girl Scout Movement and become and remain registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont., • Successfully pass criminal and driver background investigation., • Valid state-issued driver’s license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel through the council’s geographic area. PHYSICAL DEMANDS & WORK ENVIRONMENT The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, and extensive reading. DISCLOSURE & ACKNOWLEDGEMENT The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, and extensive reading.

Job Description Director, State Government Affairs Location: Remote/Hybrid (with travel up to 30%) Employment Type: Full-time Recruiting Firm: Symbiotic Services Overview: Symbiotic Services is seeking an experienced Director of State Government Affairs to lead and implement public policy strategies across a multi-state region in the U.S. The ideal candidate will be proactive, strategic, and skilled at influencing legislative and regulatory environments to support business objectives. This role involves high-level interaction with legislators, regulators, advocacy groups, and trade associations. Key Responsibilities: • Lead the company’s regional state and local government affairs strategy., • Serve as the primary liaison with elected officials, regulatory bodies, and industry stakeholders., • Monitor, analyze, and respond to policy developments and emerging legislative issues., • Manage external consultants and ensure alignment with company priorities., • Develop strategic responses to proposed legislation or regulations., • Provide detailed reports and strategic recommendations to senior leadership., • Build and maintain relationships with local political organizations and advocacy groups., • Represent the company in industry coalitions and trade associations., • Support event planning, budget forecasting, and internal communication efforts., • Define and measure key performance indicators related to government affairs. Minimum Qualifications: • Bachelor’s degree in Political Science, Public Policy, Law, or a related field., • At least 7 years of experience in government affairs, lobbying, or public policy., • Deep understanding of U.S. state and local legislative/regulatory processes., • Strong skills in strategic planning, public speaking, legislative analysis, and relationship building., • Proficiency in Microsoft Office and Microsoft Teams., • Ability to communicate complex issues to varied audiences and manage cross-functional teams., • Willingness to travel domestically up to 30% and attend early morning/evening events. Preferred Qualifications: • Master’s degree in a related field., • Experience in a highly regulated industry (e.g., tobacco, alcohol, pharmaceuticals)., • Background in corporate, legislative, or regulatory settings. Work Environment: • Hybrid role with in-office and remote flexibility., • Requires regular use of computer, phone, and occasional travel., • Must be comfortable sitting, standing, or walking for extended periods. Compensation & Benefits: • Competitive medical, dental, vision, life, and disability insurance, • 401(k) plan with dollar-for-dollar match up to 6%, plus 5% annual company contribution, • Generous PTO and 15 company-paid holidays, • Hybrid work schedule and summer hours, • Casual dress policy, • Education assistance and employee referral program, • Recognition and employee discount programs

Job Description Skilled Nursing Greensboro, NCRNA/CNA PRN The Restorative Nursing Aide will be employed to provide Restorative Nursing services to residents utilizing the Therapy or Nursing Plan of Care. The Restorative Nursing Aide will report directly to the Director of the Restorative Nursing Program and will work with Carolina Therapy Services’ Area Director and Director of Clinical Services to provide our patients with clinical restorative services. RequirementsCNA certification

Job Description Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey. See what it's like... Position Summary The Center Administrator is an entry level operations role that establishes the foundation for future growth within the organization. This role is responsible for the overall operational functions within the center. Duties include cleanliness, maintenance, and facilities needs; ordering and managing supplies for the center; and assisting team members in the center as needed. Individuals in this role will need to provide excellent customer service by consistently demonstrating a professional disposition with all customer and team member relations over the phone and during day-to-day center operations. Success Measures Success measures include meeting all expected quality and service delivery standards, complying with payor requirements, adhering to Centria policies, and meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics such as BT utilization, client retention, and BT retention. Duties and Responsibilities • Day-to-Day Administrative Support, • Center Administrative Support, • Open/close center when needed., • Greet new and existing clients and other visitors to the center and give tours when necessary., • Complete any related administrative tasks such as providing printed materials, etc., • Work with Operations Director to maintain center supply inventory and ensure staff has the required items to operate., • Ensure the center is clean, attractive, and safe for team members and clients, and report to others as needed., • Keep furniture and therapy equipment in good working condition and arrange for repairs and maintenance as needed., • Maintain records to ensure compliance with local, state, and federal mandates., • Receive deliveries, as needed., • Ensure documentation is completed on time and following established Centria procedures., • Appropriately report all critical incidents and safety concerns in accordance with payor requirements and Centria's reporting policies., • Maintain a clean, safe, and organized environment to effectively work with the client and provide therapy services., • Ensure required company postings are displayed in an appropriate area., • Administer effective center operations and facilities management., • Partner with the Operations Director to ensure team members adhere to best practices and show up on a timely basis., • Partner with Operations Director to ensure effective communication with families and Behavior Technicians., • Partner with Operations Director to ensure client and Behavior Technicians schedules are maintained and up to date in Centria EMR system., • Be a go-to person for general center-related questions. Able to either answer their questions or connect them with someone who can., • Ensure state and Centria guidelines and policies are followed, and incidents documented and escalated to the appropriate parties as necessary., • Maintain compliance and acquire technical knowledge by completing required training and attending meetings. Adhere to Centria's established policies and procedures., • Participate in an agency-wide Compliance Program to ensure services are consistent with the individual's authorized services., • Follow guidelines, i.e., mandated reporting, compliance, and company guidelines., • Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws., • Basic computer skills and working knowledge of tablets/iPads, • Laptop, • G Suite (Gmail, Drive, Docs, Sheets, Google Meet), • ABA Platforms, preferredOther Competency Requirements, • Ability to follow written instructions, • Ability to use computers and computer/software programsKnowledge and Skills, • Proficiency in PC software, including virtual meeting platforms;, • Strong attention to detail with the ability to do repetitive things in a precise manner with attention to detail and quality;, • Ability to interpret and implement verbal and written clinical protocols;, • Ability to accept constructive feedback and develop expertise and skillsets accordingly;, • Effective time management skills and the ability to manage multiple tasks at once;, • Ability to build and maintain professional relationships with clients, co-workers, supervisors, and community members;, • Ability to adhere to organizational policies and procedures, • Commitment to maintain client confidentiality and adhere to HIPAA laws;, • Commitment to ongoing training and development as it relates to clinical skills, professional development, ethics, and technology, and training to perform job responsibilities to the required standard;, • Effective communication skills, both written and verbal, with clients, internal and external stakeholders; We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.