Fulfillment Supervisor
12 days ago
Madison
Job DescriptionDescription: Job Summary: Reports to the Fulfillment Manager and is a support to them. The Fulfillment Supervisor is responsible for managing all the activities related to the fulfillment process. These duties include: product fabrication and order preparation, collation, packaging and shipping. Supervisors are responsible for workflow management and informing the Manager of staffing concerns. The Supervisor will cross-train on multiple jobs, and will assume some Manager duties when the Manager is away. Duties and Responsibilities: • Works on computers such as by managing emails and entering inventory into the system, • Manages and improve the workflow processes and procedures, • Provides recommendations for developing future automated order pickers, • Ensures workflow is accurate, efficient, and completed on-time, • Prioritizes, facilitates & expedites all production activities to meet due dates, • Analyzes orders and budget work-hours of employees, • Budgets the efficient use of materials and overhead, • Analyzes financial performance and recommends financial improvement plans, • Delivers disciplinary actions to employees as appropriate, • Ensures timecards are accurate, complete, and collected on-time, • Ensures report data is accurate, complete, and collected on-time, • Has ability to analyze data and provide reporting for:, • Equipment Utilization, • Production Cost, • Production Methods, • Delinquency Data, • Schedule Management Data, • Minimize freight expenses by being privy to shipping systems and delivery options, • Leads by example by working hard and having positive interactions with other departments, • Communicates and upholds department policies and procedures to the Department, • Conduct candidate interviews, maintain a productive staff and report staffing needs to the Manager, • Establish and schedule all training activities for the department, • Conduct performance evaluations for employees, • 5+ years of practical management experience, • 3+ years of supervisory experience, • Knowledgeable in all aspects of Fulfillment systems, techniques, and principles, preferred, • Familiar with shipping via UPS and FedEx Previous experience in Department budgeting and management is preferred, • Proficient in working on Computers and MS Qualifications, Skills, Abilities and Competencies: • Highly organized and detail-oriented, • Motivated by excellence and is results driven, • Has great leadership skills, • Give and take instruction and work with minimal supervision, • Must possess proficient skills in managing:, • Priorities, • Time, • People, • Self-motivating and self-managing, • Excellent English verbal and written communication skills, • Manage large workloads, and maintain high quality and accuracy of work, • Meet deadlines and mitigate disruptions to work flow, • Proficient in math such as arithmetic, fractions and percentages, • Thrives in a dynamic work environment with rapidly changing priorities, • Ability to pass a basic skills test, • Able to lift a minimum of 50 lbs, • Work scheduled mandatory weekends and overtime, • Is safety conscious, • Build effective relationships and build an effective team, • Has great problem-solving skills related to production, employees and clients, • Project management skills and ability to manage multiple simultaneous projects, • Work well with a team and contribute positively to GSP culture Physical demands: • PC/Keyboard: Working on computers, using keyboards and viewing screens, • Standing: Standing for entire assigned shift, • Lifting: Raising or lowering an object from one level to another (Includes upward pulling) of up to 50 lbs, • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder, • Reaching: Extending hand(s) and arm(s) in any direction., • Feeling: Ability to identify texture of material such as if lamination has been applied and being able to distinguish different gauges of material thickness, • Talking: Verbal communication including giving instruction and exchanging information with necessary detail and delivery Hearing: Communication including listening to people convey instructions or conversation, and distinguishing noises from machines and within the plant