Office Manager / Executive Assistant — Full-Time In-Office Task Finisher
hace 3 días
Maplewood
Location: Maplewood / St. Louis, MO 63143 Job Type: Full-time Schedule: Monday–Friday, in-office Pay: $24–$28 per hour, depending on experience Work Location: In person About the Role We are a local real estate brokerage and property management company looking for a steady, reliable, detail-oriented person who loves getting things done. This is a full-time, in-office role for someone who can become the consistent daily presence in our office, support our longtime office manager as she transitions toward retirement, and help the owner and team complete the tasks that keep the company running. This is not a remote job. This is not a corporate cubicle job. This is not a drama job. This is not a “big title, lots of meetings, little follow-through” job. This is a job for someone who takes pride in being dependable, organized, calm, and useful. If someone forwards you an email and asks you to handle it, your instinct should be: “Got it. I’ll figure it out, get it done, and let you know when it’s complete.” What We Need We need someone who shows up. Rain, sleet, snow, traffic, Mondays, Fridays, busy days, boring days — you show up. You are the steady person in the office. People know you will be there. People know you will follow through. People know you are not going to stir up drama, disappear, overcomplicate things, or leave a trail of half-finished tasks behind you. Our longtime office manager is preparing to move toward retirement, and we want the right person to start now so she can train you over the next couple of months. You will learn the office, the people, the systems, the recurring responsibilities, and the rhythm of the company. The role may evolve over time as the company grows, changes, or restructures. But one thing will not change: there will always be important work to do, tasks to finish, people to support, details to catch, and follow-up that needs to happen. The Type of Person We Are Looking For You are a finisher. You like crossing things off the list. You like cleaning up loose ends. You like taking something that was messy, vague, or half-started and turning it into something complete. You do not need constant praise. You do not need to be the loudest person in the room. You do not need to be in charge of everyone. You are comfortable being the steady, trusted person who keeps things moving. You are humble, reliable, practical, and sharp enough to solve basic problems without needing every tiny step explained. You are not easily rattled. You can handle interruptions. You can work from a checklist. You can ask a clear question when needed. You can follow up with people. You can keep confidential information confidential. You can be friendly without getting sucked into gossip. We are a casual, entrepreneurial, non-corporate office — but this role still requires excellent attendance, professionalism, follow-through, and attention to detail. What This Job Actually Looks Like Some days you may be helping with agent paperwork. Some days you may be scanning mail, depositing checks, answering phones, ordering supplies, helping with office systems, or supporting property management administration. Some days the owner may forward you an email and say, “Please handle this,” and your job is to figure out what needs to happen, do it, and report back when it is complete. Some tasks will be repetitive. Some will be urgent. Some will be boring. Some will be a little weird. Some will require you to track down an answer from someone else. The right person will not be bothered by that. The right person will like being useful. Core Responsibilities Office Management Be the reliable daily presence in the office. Open, organize, and help maintain the office. Answer and route phone calls. Greet visitors, agents, clients, vendors, and staff professionally. Handle mail, scanning, paperwork, office supplies, signage, business cards, and general office needs. Keep the office organized and functioning. Help with vendor coordination and basic office-related follow-up. Administrative Task Completion Complete tasks assigned by the owner, office manager, and leadership team. Take forwarded emails and turn them into completed actions. Follow up with people until tasks are actually finished. Track open items and close loops. Ask clear questions when something is unclear. Communicate completed work clearly and simply. Help create, update, and follow checklists so recurring work gets done consistently. Brokerage and Agent Support Assist real estate agents with administrative needs. Help with agent onboarding and offboarding. Maintain rosters, files, forms, records, and recurring office details. Assist with paperwork, licenses, transfer forms, business cards, signage, and internal systems. Help coordinate meetings, classes, office events, reminders, and agent communications. Support agents with basic office questions and direct them to the right person when needed. Property Management Office Support Assist with rent and security deposit payments received in office. Help process checks, deposits, invoices, and related paperwork. Route property management documents, mail, vendor information, and tenant/owner communications to the right person. Assist with audits, checklists, recurring administrative tasks, and special projects. Help make sure paperwork, payments, and follow-up items do not fall through the cracks. Executive Assistant Support Help the owner stay organized. Turn verbal or emailed requests into completed tasks. Help with reminders, follow-ups, scheduling, document organization, and small projects. Support business-related personal assistant tasks when needed. Protect the owner and team from dropped details. Help bring order to fast-moving ideas and requests. You Will Probably Love This Job If You like being needed. You like finishing tasks. You like being trusted. You like checklists, organization, and clear expectations. You like being the calm person in a busy office. You enjoy helping fast-moving people stay organized. You are proud of being dependable. You would rather be useful than important. You like an office that is professional but not stiff or overly corporate. You Will Probably Hate This Job If You want to work from home. You are often late. You need a flexible schedule. You dislike routine administrative work. You get bored once things become repetitive. You want a strategy role. You prefer talking about systems instead of using them. You need constant excitement. You get pulled into office drama. You are offended by direct communication. You leave things 80% done. You are uncomfortable being the person who follows up until something is complete. Required Traits Reliable attendance. Strong follow-through. High attention to detail. Professional communication. Ability to work full-time in office. Comfort with computers, email, phones, scanning, PDFs, spreadsheets, and web-based software. Ability to handle confidential information. Willingness to learn real estate and property management systems. Ability to work calmly with interruptions. Ability to take ownership of small and medium-sized tasks without needing constant supervision. Preferred Experience Real estate office experience. Property management experience. Brokerage, title, mortgage, legal, accounting, or administrative office experience. Experience with AppFolio, Paperless Pipeline, MLS systems, DocuSign, Google Workspace, CRM systems, or similar tools. Experience supporting an owner, executive, broker, office manager, property manager, or small business team. What Success Looks LikeFirst 30 Days You show up consistently, learn the office rhythm, ask good questions, and begin taking recurring tasks off the current office manager’s plate. First 60 Days You are handling more tasks independently, closing loops, following up, and becoming a reliable support person for the owner and office. First 90 Days The office feels more stable because you are there. Tasks are getting finished. Fewer things are slipping through the cracks. People know they can count on you. Compensation Pay is $24–$28 per hour depending on experience, reliability, and ability to independently complete administrative tasks. Plus Bonuses, retirement benefits and health insurance to be discussed based on need. For an exceptional candidate with real estate, property management, office management, or executive assistant experience, compensation may be higher after demonstrated performance. Benefits Casual, non-corporate office environment. Stable full-time role. Opportunity to train directly with our longtime office manager. Opportunity to become a trusted, central person in the company. Variety of work across real estate brokerage, property management, office administration, and executive support. How to Apply Please send your resume and answer the following questions: • What does being reliable mean to you in a full-time office job?, • Tell us about a time you were responsible for finishing tasks that other people started., • Are you willing and able to work full-time in the office, Monday through Friday?, • What kind of administrative work do you actually enjoy?, • What type of office environment brings out your best work?, • If the owner forwarded you an email and wrote, “Please handle this,” what would you do next?, • Applications that do not answer these questions may not be considered.