Buscar empleo: 100 ofertas de trabajo de real estate agent en Arlington, Virginia (diciembre 2025)

Vice President, Operations

hace 5 días

Washington

Job Description The Vice President of Operations is a newly created executive role responsible for leading and optimizing MOI’s Design, Project Management, and Service Operations functions across all markets. This role will drive consistency, efficiency, and accountability by establishing standardized processes, elevating operational performance, and aligning teams to MOI’s strategic pillars. This leader will join the Executive Team and serve as the operational architect of how MOI executes work, delivers projects, and supports a consistent, high-quality client experience. They will partner closely with other functional leaders including Sales, HR, Finance, IT, and Marketing, while maintaining full ownership of the operational departments they lead. The ideal candidate is a vision-setter, change agent, and strong people leader capable of generating buy-in while also confidently addressing performance gaps, evolving leadership structures, and ensuring the right talent is in the right roles to support MOI’s future. Key Responsibilities Operational Leadership • Provide executive oversight for Design, Project Management, and Service Operations (Installation, Warehouse, and Service/Warranty teams)., • Align all operational areas with MOI’s strategic pillars, prioritizing consistency, efficiency, and accountability., • Design, implement, and enforce standardized workflows, processes, and operating rhythms across all markets for Design, PM, and Service Operations., • Establish scalable systems that enable MOI to grow sustainably while improving quality and predictability., • Reduce cost of execution by improving throughput, eliminating rework, standardizing deliverables, and removing friction across operational handoffs., • Serve as a change agent who inspires adoption of new processes, operational models, and cultural expectations., • Create a culture of accountability, continuous improvement, and operational discipline across teams and markets., • Build buy-in through transparent communication, clear expectations, and empowering frontline leaders, while also addressing non-alignment quickly and decisively., • Implement measurable KPIs for operational teams aligned to quality, efficiency, throughput, and client delivery standards., • Monitor performance data to identify trends, gaps, and opportunities for improvement., • Lead initiatives to strengthen the client experience through operational reliability, predictability, and service excellence., • Serve as a key voice on the Executive Team, contributing to firm-wide strategy, resource planning, and decision-making., • Collaborate with functional owners to support enterprise-wide initiatives Required • 10+ years of professional experience with 5+ years in an operational leadership role., • Experience within the Commercial Real Estate ecosystem (commercial interiors, general contracting, architecture/design, brokerage, construction, or related industries)., • Demonstrated success leading high-performing operational teams (e.g., Design, PM, Service/Install, or similar project-based environments)., • Proven ability to design and implement standardized operating processes, workflows, and playbooks, • Track record driving organizational change, elevating team performance, and building high-trust, accountable cultures, • Standardized processes, workflows, and deliverables fully implemented across Design, PM, and Service Operations., • Reduced operational friction and rework; increased throughput and overall efficiency., • A unified operational model across markets that feels consistent, predictable, and aligned., • Strengthened leadership capability and accountability across operational departments., • Improved cross-functional handoffs, especially between Sales, Design, and PM. You will be eligible to participate in the benefit programs offered to all full-time employees working at least 30 hours per week. Health benefits include - medical/dental/vision, health savings account, life, short-term and long-term disability insurance, dependent care flex spending, and employee assistance program. In addition - PTO, paid holidays, paid parental leave for eligible employees, 401(k) match, Employee Stock Ownership Plan (ESOP), and other perks & benefits. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to sit, stand, walk, use hands and fingers to operate equipment or technology, and communicate verbally and in writing. The employee may occasionally be required to bend, reach, lift, or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to perform the essential functions of the job with or without reasonable accommodation. Travel: Occasional regional travel to our offices located in Baltimore, DC, Richmond, Charlottesville, Roanoke, and Virginia Beach. Travel may be required to support client engagements, project activities, and participation in industry or manufacturer training events. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role typically operates in an office and/or warehouse setting with moderate noise levels and temperature-controlled environment. Ability to perform the essential functions of the job with or without reasonable accommodation.

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