People Operations Generalist
8 days ago
Omaha
Job Description We are seeking an experienced People Operations Generalist (HR Generalist) to support a growing technology organization. This role will manage day-to-day HR operations, employee lifecycle processes, HR systems, benefits administration, employee relations, compliance, and people programs. The ideal candidate has hands-on experience with Rippling, a background in a SaaS or technology company, and a proven history of working effectively in an established remote or hybrid environment. This individual should be tech-savvy, detail-oriented, comfortable with ambiguity, and capable of building scalable HR processes in a fast-paced organization. Key Responsibilities: HR Operations, Systems & Data Administer and maintain Rippling HRIS, including employee records, workflows, permissions, data audits, and payroll and benefits integrations. Manage employee lifecycle transactions, including new hires, promotions, compensation changes, transfers, leaves, and terminations. Maintain HR reports and dashboards covering headcount, turnover, recruitment metrics, compensation, and employee engagement. Develop HR processes, templates, checklists, and self-service resources for employees and managers. Identify opportunities to improve HR systems, automate workflows, and streamline manual processes. Employee Support & Relations Serve as a primary point of contact for employee and manager HR inquiries. Advise managers on company policies, documentation, performance management, and HR procedures. Handle employee relations matters, including investigations, documentation, issue resolution, and appropriate escalation. Maintain confidentiality and exercise sound judgment when handling sensitive employee information. Talent Acquisition & Onboarding Partner with recruiters and hiring managers on workforce planning, job descriptions, interview processes, and offers. Coordinate a consistent onboarding experience for new employees across multiple U.S. states. Manage offboarding, exit interviews, and related documentation. Performance, Development & Engagement Coordinate performance review, goal-setting, promotion, and compensation review cycles. Support learning and development initiatives, career frameworks, and manager training. Administer employee engagement surveys and help implement initiatives to improve engagement and retention. Contribute to employee recognition programs and company culture initiatives. Benefits, Payroll & Total Rewards Administer employee benefits enrollment, renewals, and benefits-related inquiries. Coordinate with benefits brokers, insurance carriers, Finance, and Payroll. Support salary benchmarking, compensation reviews, merit cycles, and equity-related communications. Ensure accurate and timely payroll inputs, employee changes, and leave-related updates. Compliance & Policy Administration Support compliance with applicable U.S. federal, state, and local employment laws, including requirements for remote employees across multiple states. Administer leaves of absence, workplace accommodations, I-9 verification, required filings, and workplace postings. Maintain and update employee handbooks, HR policies, and related documentation. Provide guidance and training to managers on HR policies and compliance requirements. HR Projects & Process Improvement Lead or support HR initiatives involving new-state expansion, HR technology, organizational changes, and process improvements. Develop scalable people processes that support continued business growth. Identify operational gaps, recommend solutions, and collaborate with cross-functional teams. Required Qualifications 3-5 years of progressive HR experience, including at least 2 years in an HR Generalist or People Operations role. Hands-on experience with Rippling HRIS and/or Rippling Payroll.** Previous experience working for a SaaS or technology company is required. Demonstrated technical aptitude and comfort using HR technology, reporting tools, and digital workflows. Prior experience working in a regular remote or hybrid environment outside of temporary COVID-related arrangements. Working knowledge of U.S. employment laws and multi-state HR compliance. Experience handling employee relations matters, investigations, and confidential employee information. Practical experience with onboarding, offboarding, benefits administration, payroll coordination, and HR reporting. Strong Excel or Google Sheets skills and exceptional attention to detail. Excellent communication, organization, problem-solving, and stakeholder-management skills. Ability to work independently, manage competing priorities, and build processes in a fast-paced environment. Preferred Qualifications Experience supporting employees across the U.S. and Canada. Familiarity with British Columbia employment standards and cross-border workforce administration. Experience with benefits renewals, compensation cycles, equity programs, or HR technology implementations. Exposure to construction, skilled trades, or field-based business environments. HR certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or CPHR. Ideal Candidate Profile The successful candidate is a mid-career HR professional who combines strong HR fundamentals with technology proficiency and a process-improvement mindset. They can independently manage day-to-day HR operations, provide sound guidance to employees and managers, and help build scalable people practices within a growing SaaS or technology organization. Candidates must have direct Rippling experience, prior SaaS or technology company experience, and established remote or hybrid work experience. Equal Opportunity We welcome qualified candidates from diverse backgrounds and evaluate applicants based on relevant experience, skills, and qualifications. \nCompany Description W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right. W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.