Service Advisor
hace 1 mes
Jackson
Job Description Gateway Tire & Service powered by Big Brand Tire & Service Service Advisor Location: 3004 John R. Lynch St, Jackson, MS 39209 Pay: $16.00 – $17.00 per hour effective rate (base pay + commission + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits • Competitive hourly rate + commission and overtime opportunities, • Paid vacation and holidays, • Medical, dental, vision, life, and supplemental insurances, • 401(k) with company match, • Employee discounts, referral bonuses and ASE reimbursement, • Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.Service Advisor:, • Greet every guest and deliver a world-class service experience, • Act as the liaison between customer and technician — translate mechanical into clear recommendations, • Confidently sell tires, wheels, repairs, warranties, and services, • Perform visual inspections and document findings, • Build lasting relationships that turn first-time guests into lifelong customers, • Help maintain showroom and inventory standards, • Partner with the team to keep operations smooth, efficient, and safeWhat Makes You a Great Fit, • 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background, • Proven ability to sell services and build trust, • Strong communication and organizational skills, • A self-starter with problem-solving ability and team spirit, • Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow), • Hungry to learn, grow, and lead Powered by JazzHR GxYp7ByTca