Chicago
Job Description IMO Health is expanding its Data Quality & Insights (DQI) function and hiring DQI Analysts to support our growing Sales and Customer Success organizations, while strengthening the connection between our customers’ real-world data needs and our product and analytics teams. This role is ideal for analytically minded professionals who enjoy translating complex data into clear, client-ready insights and are excited to help scale reporting, analytics, and emerging agentic capabilities across the organization. As a DQI Analyst, you will serve as a trusted analytics partner to Sales, Customer Success Managers (CSMs), and internal product stakeholders, directly enabling revenue growth, customer adoption, and the faster delivery of high-quality analytics. HOW YOU'LL WORK: * This role reports into IMO Health’s analytics leadership and works closely with Sales, Customer Success, Product, and Data teams. * You’ll help shape a net-new analytics support function, contributing not only through execution but also through process design and continuous improvement. * As the team grows, your scope and impact will expand across additional products and customer segments. WHAT YOU'LL DO: Sales & Data Quality Analytics Support * Respond to repeatable data and analytics requests across IMO Health products using standardized, scalable processes. * Partner with Sales leaders and Customer Engineers to deliver client- and prospect-ready analytics, dashboards, and presentation materials. * Translate field-facing analytics needs into clear feedback and build requests for Product and Analytics teams. Customer Success Reporting & Enablement * Deliver standardized adoption, usage, and ROI reporting for Customer Success teams, reducing reliance on ad hoc or highly technical workflows. * Build, maintain, and update Power BI dashboards that support customer insights and success metrics. * Help reduce bottlenecks by taking on dashboard updates and reporting work that would otherwise require advanced engineering or analytics resources. * Contribute to training materials and documentation to enable self-service analytics for CSMs and Sales partners. Analytics Automation & Agent Support * Explore and support the use of agentic and automation tools to accelerate analytics delivery and presentation readiness. * Partner with analytics leadership to identify opportunities where validated data outputs can be transformed into polished, branded client deliverables. * Document opportunities for process improvement, automation, and efficiency as the function scales. WHAT YOU'LL NEED: * 2–4 years of experience in analytics, reporting, or data roles, preferably in healthcare or healthcare technology. * Hands-on experience building and maintaining dashboards in Power BI. * Strong ability to translate data into clear insights for non-technical audiences. * Experience working cross-functionally with Sales, Customer Success, Product, or Analytics teams. * Strong attention to detail, organization, and documentation. * Hands-on experience working with large language models (LLMs), including tools such as Claude, to interpret, summarize, or translate analytical outputs into clear narratives. * Experience designing or supporting agentic or semi-automated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation). PREFERRED QUALIFICATIONS: * Experience supporting sales enablement, customer reporting, or ROI/adoption analytics. * Familiarity with healthcare data, clinical terminology, or healthcare reporting workflows. * Exposure to automation, agentic tools, or analytics enablement workflows. * Experience improving or operating within intake and request management processes (e.g., Salesforce or similar systems). * Hands-on experience working with large language models (LLMs), including tools such as Claude, to interpret, summarize, or translate analytical outputs into clear narratives. * Experience designing or supporting agentic or semi-automated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation). * Clinical background or experience working closely with clinical stakeholders (e.g., clinicians, clinical informaticists, healthcare operations teams), with the ability to translate analytical findings into clinically meaningful insights. * Working knowledge of SQL and/or Python for data analysis, validation, or exploratory analytics. * Domain experience supporting health system reporting, including areas such as revenue cycle operations, claims and denials analysis, clinical coding workflows, or medical necessity review. * Bonus: direct experience working with Epic health system data, including Clarity and/or Caboodle databases. WHY IMO HEALTH: • Mission-driven work improving healthcare data quality and usability High-impact role with direct exposure to Sales, Product, and Executive stakeholders * Opportunity to help build and scale new analytics capabilities from the ground up * Collaborative, values-driven culture that rewards curiosity, clarity, and smart execution Compensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process. IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health's Careers Page. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.