As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
As a Payroll Administrator, you will be responsible for processing payroll transactions accurately and timely, ensuring compliance with relevant laws and regulations. You will collaborate closely with HR and Finance departments to maintain payroll records, resolve discrepancies, and provide exceptional service to employees regarding payroll-related inquiries. Key Responsibilities: Payroll Processing: Collect and verify timekeeping information for all employees. Calculate wages, deductions, and overtime hours. Process payroll transactions accurately and on time. Review and reconcile payroll data before finalizing payments. Compliance and Reporting: Ensure compliance with federal, state, and local payroll regulations. Prepare and submit payroll tax returns, including W-2 and 1099 forms. Keep abreast of changes in payroll laws and regulations and implement necessary updates. Generate payroll reports for management and auditors as required. Record Maintenance: Maintain accurate payroll records and employee information. Update employee payroll records for changes in status or benefits. Monitor paid time off (PTO), sick leave, and other absences. Problem Resolution: Investigate and resolve payroll discrepancies and issues. Address employee inquiries regarding payroll matters. Collaborate with HR and Finance departments to resolve payroll-related problems. Systems Management: Utilize payroll software to process payments and maintain records. Ensure the integrity and security of payroll systems and data. Assist in the implementation and maintenance of new payroll software or upgrades. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Proven experience as a Payroll Administrator or similar role. In-depth knowledge of payroll processes, regulations, and tax laws. Proficiency in payroll software and MS Office, especially Excel. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Discretion in handling confidential information. Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Professional development opportunities Work Environment: You will work in an office setting, collaborating with colleagues from HR, Finance, and other departments. This position may require occasional overtime during peak periods, such as payroll processing deadlines. Company Culture: Our company values integrity, collaboration, and excellence. We strive to create a supportive and inclusive work environment where employees can grow personally and professionally. Application Process: If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter detailing your relevant experience and why you are a good fit for this role.
We are seeking a highly organized and detail-oriented individual to join our team as a Clerical Assistant. The ideal candidate will be responsible for performing various clerical and administrative tasks to support the efficient operation of our office or department. Responsibilities: Provide general administrative support including answering phone calls, responding to emails, and handling correspondence. Assist in maintaining office files and records, both physical and electronic. Handle data entry tasks accurately and efficiently. Schedule appointments, meetings, and conferences as needed. Assist in coordinating travel arrangements and accommodations for staff members. Prepare and distribute documents, reports, and presentations. Assist with inventory management and ordering office supplies. Provide support in organizing and coordinating events or special projects. Collaborate with team members to ensure smooth workflow and efficient operation of the office. Perform other administrative tasks and duties as assigned. Requirements: High school diploma or equivalent; additional education or certification in office administration is a plus. Proven experience in a clerical or administrative role is preferred. Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and other office software. Strong organizational skills with the ability to prioritize tasks and manage time effectively. Excellent communication skills, both written and verbal. Attention to detail and accuracy in data entry and record-keeping. Ability to work independently with minimal supervision as well as in a team environment. Discretion and confidentiality when handling sensitive information. Adaptability and willingness to learn new tasks and procedures. Positive attitude and willingness to contribute to a positive work environment. Benefits: Competitive salary Health insurance Retirement plan Paid time off Professional development opportunities $30- $40 per hourly pay.
Job description NOTE: one day a week, work from home after 6 month training JOIN AN EXCITING TEAM THAT IS GROWING NATIONALLY THIS ROLE IS OPEN DUE TO GROWTH AND PROMOTIONS We are seeking a Sales Support Representative to join our team. The ideal candidate will provide vital support to our sales team, ensuring smooth operations and excellent customer service. Duties: - Assist the sales team in managing accounts and maintaining customer relationships. - Support sales representatives in negotiating contracts and closing deals. - Collaborate with the marketing department to develop sales strategies and target markets. - Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. - Utilize Salesforce or similar CRM tools to track sales activities and update customer information. - Coordinate with outside sales representatives to ensure efficient communication and workflow. Skills: - Experience in account management and technology sales is preferred. - Proficiency in sales techniques, market analysis, and negotiation strategies. - Fluency in Spanish is a plus for engaging with a diverse customer base. - Strong customer service skills with a focus on building rapport and trust. - Familiarity with Salesforce or other CRM software for tracking sales activities. - Ability to work collaboratively with an outside sales team to achieve common goals. Job Type: Full-time Pay: $44,525.18 - $50,621.72 per year Benefits: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work from home Schedule: Monday to Friday Travel requirement: No travel Work Location: In person
CafeCreek is seeking a highly motivated Sales Manager to join our team. The Sales Manager will play a crucial role in driving sales, maintaining records, and representing our brand in their designated area. This position offers an exciting opportunity to contribute to the growth and success of our company while providing exceptional service to our customers. Roles and Responsibilities: - Develop and implement strategic sales plans to achieve sales targets and expand market share. - Identify and pursue new business opportunities to drive revenue growth. - Build and maintain strong relationships with existing and potential customers. - Manage and prioritize customer inquiries, orders, and pre-orders efficiently. - Maintain accurate records of sales transactions, inventory, and customer interactions. - Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and innovation. - Represent CafeCreek at events, trade shows, and other promotional activities to promote brand awareness and generate leads. - Collaborate with the marketing team to develop marketing materials, promotions, and campaigns to support sales initiatives. - Train and mentor sales staff to ensure a high level of product knowledge and customer service. - Provide regular reports and updates on sales performance, market trends, and customer feedback to the management team. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven track record of success in sales, preferably in the food or retail industry. - Strong communication, negotiation, and interpersonal skills. - Excellent organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. - Proficiency in MS Office suite and CRM software. Join CafeCreek and be part of a passionate team dedicated to delivering happiness, one delightful treat at a time. Apply now to embark on an exciting career journey with us!
Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).
We are currently seeking a highly organized and proactive individual to join our team as a Remote Part-Time Personal Assistant. This position offers the flexibility to work remotely from any location and provides an opportunity to support our executives in managing their day-to-day tasks efficiently.Job Description: As a Remote Part-Time Personal Assistant, you will play a key role in providing comprehensive administrative support to our executives. Your responsibilities will include managing schedules, coordinating appointments, handling correspondence, and assisting with various tasks to enhance productivity and organization. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote setting. Key Responsibilities: Manage executives' calendars, including scheduling meetings, appointments, and travel arrangements. Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. Organize and prioritize tasks to ensure deadlines are met and objectives are achieved. Prepare and edit documents, presentations, and reports as needed. Coordinate logistics for meetings and events, including agenda preparation and note-taking. Conduct research on various topics and compile relevant information for decision-making purposes. Assist with personal tasks and errands for executives, as required. Maintain confidentiality and discretion when handling sensitive information. Provide general administrative support to ensure smooth day-to-day operations. Collaborate with team members and other departments to facilitate seamless operations. Requirements: Previous experience as a personal assistant, executive assistant, or similar role preferred. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to work independently and remotely, while also being a team player. High degree of professionalism and integrity, with the ability to maintain confidentiality. Attention to detail and accuracy in completing tasks. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of business operations. Collaborative and supportive team environment.
We are currently seeking a highly detail-oriented and organized individual to join our team as a Remote Part-Time Accounting Clerk. This position offers the flexibility to work remotely from any location and provides an opportunity to contribute to our finance team in a dynamic and supportive environment.Job Description: As a Remote Part-Time Accounting Clerk, you will play a vital role in supporting our finance department with various accounting tasks. Your responsibilities will include but are not limited to data entry, accounts payable and receivable processing, reconciling bank statements, and assisting with month-end and year-end financial closing activities. This role requires strong attention to detail, accuracy, and the ability to work independently in a remote setting. Key Responsibilities: Perform data entry tasks accurately and efficiently to maintain financial records. Process accounts payable and accounts receivable transactions in a timely manner. Reconcile bank statements and credit card transactions to ensure accuracy. Assist with preparing and processing invoices, expense reports, and other financial documents. Support month-end and year-end financial closing processes by preparing journal entries and reconciliations. Assist with budgeting and forecasting activities by gathering and organizing financial data. Maintain organized and up-to-date financial records and documentation. Collaborate with team members to resolve discrepancies and address inquiries from vendors and clients. Assist with ad-hoc projects and tasks as assigned by the finance manager or supervisor. Adhere to company policies and procedures, as well as accounting principles and regulations. Requirements: Previous experience in an accounting or finance role preferred. Proficiency in accounting software such as QuickBooks, Xero, or similar platforms. Strong attention to detail and accuracy in data entry and financial calculations. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Ability to work independently and remotely, while also being a team player. Effective communication skills, both written and verbal. Bachelor's degree in Accounting, Finance, or related field preferred. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of accounting and finance. Collaborative and supportive team environment.
Position: Brand Ambassador (12pm-8pm/flexible shifts) Location: Brooklyn, NY Reports to: Canvass & Events Manager Hours: Part-time, 28 hours; Fulltime, 35 hours per week (some evenings/weekends) ** About Brooklyn SolarWorks** Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. ** 2023 Employee Satisfaction Survey** - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the job Brooklyn SolarWorks is actively seeking motivated and passionate individual to join the Brand Ambassador team at our Brooklyn office. As a Brand Ambassador, you will be navigating the NYC streets, engaging in door knocking and sales pitches, identifying prospective clients who are interested in going solar, while also attending events within NYC to project the BSW mission out. Responsibilities: - Generate leads and appointments while engaging in door-to-door canvassing, with an expectation of 50 new potential customers per month. - Understand and educate homeowners about all the benefits of going solar. - Become familiar with BSW’s brand and mission, and be able to relay them to customers. - Provide outreach at in-person events by working a tent and table and flagging down potential customers and generating brand awareness. - Accurately keep records of customer interactions in BSW databases. - Attend weekly team meetings and trainings in-person in Gowanus, Brooklyn. - Keep up to date on developments in the NYC and NY State solar market, and update sales pitch accordingly. ** Required Skill Set** - High School Diploma required. - Strong customer service skills. - Good computer/technology skills. (Google Docs and email) - Strong interpersonal skills, build relationships and network. - A positive attitude and ability to keep moving forward. - Required to walk, climb stairs, and stand for long periods of time in all weather permitting conditions. ** Preferred Skill Set** - Six months canvassing experience preferred. - Experience with lead tracking software. (Spotio or similar) ** Benefits/Compensation:** *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Part Time: $20+ commission; Fulltime: $21-23/hr + commission - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off +sick days - 12 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Check out our website! Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90%
Executive Assistant Job Responsibilities: - Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications. - Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. - Welcomes guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries. - Prepares reports by collecting and analyzing information. - Represents the executive by attending meetings in the executive’s absence and speaking for the executive. - Maintains customer confidence and protects operations by keeping information confidential. - Completes projects by assigning work to clerical staff and following up on results. - Secures information by completing database backups. - Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions. - Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies. - Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques. - Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. - Contributes to team effort by accomplishing related results as needed. Executive Assistant Skills and Qualifications: - Written and verbal communication skills - Reporting skills - Supply management - Scheduling - Computer software skills including Microsoft Office - Organization skills - Time management skills - Presentation skills - Office equipment maintenance - Travel logistics Education and Experience Requirements: - Bachelor’s degree preferred, but not required - Two to five years of administrative experience - Two to five years of executive assistant experience - Experience managing multiple calendars - Experience booking travel
The Scratch team is hiring a Senior Site Reliability Engineer who will identify and deliver software improvements using their expertise in software development, complexity analysis, and scalable system design. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our wide range of users and stakeholders. ● Lead and participate in the design and deployment of major shared infrastructure components to improve the availability and scalability of our services. ● Partner with app engineering teams to develop and ensure adherence to our product SLOs by responding and resolving production issues. ● Lead and scale our incident management, post-mortem processes, and on-call rotations. ● Build tooling and automation to support and increase accessibility of our platform with the goal of increasing the velocity of our product engineering teams. ● Support services from inception to delivery by bringing an eye towards: System Design, Scaling, Automation, Capacity Planning, Observability, and Reliability. ● Educate and train engineers on developer tooling and standards around reliability. ● Ideal Technology experience in or around: ○ Cloud: Amazon Web Services, Fastly, Cloudflare ○ Orchestration: Kubernetes ○ Metrics: Prometheus, Elasticsearch.
We are a Real Estate Family Office seeking an experienced bookkeeper: Tasks: - Balance and maintain accurate ledgers bank accounts. - Track insurance carrier invoices for timeliness and accuracy. - Coordinate appropriate billing to clients. - Coordinate bank deposits and report financial results on a regular basis to management - Monitor office expenses and tally and enter cash receipts - Pay vendor invoices and track bank account balances - Develop monthly financial statements, including cash flow, profit and loss statements and balance sheets - Report payroll to payroll service, ensure accuracy, arrange for appropriate bank transfers and enter data in accounting software ( Yardi, Quickbooks, and Quicken) - Accounts Receivable collections including tracking of Notices of Cancellation - Maintaining records for and renewal of licenses - Assist in completing the accounting information needed for EPLI and Health Insurance renewals - Administrative record keeping and follow up as needed for principal Skills: - Degree in Accounting or related field preferred - Five years experience working in accounts payable and receivable, general ledger, payroll and payroll reports Insurance experience preferred. - Extensive experience with data entry, record keeping and computer operation. - Proficiency in Microsoft Office including Word, Excel, Quickbooks Quicken, and Yardi. - Detail oriented - Organized Ability to work under fast pasted situations when necessary
Duties: - Answer phone calls. - Data Entry - Organize and file digital and physical documents - Update customer files as information is received via online portals. - Write and distribute emails, letters, and forms. - Develop and maintain filing system. - Invoice clients. - Billing claims to insurance. - Manage bookkeeping responsibilities to collect payment from clients and manage account receivables. - Contact clients for their unpaid balance. - Communicate with insurance claims departments. - Work with other staff to resolve account issues and invoicing needs. - Perform other duties and support for other positions as required. - Plan meetings and create detailed minutes. - Update and maintain office policies and procedures. Requirements: - Must have 2 years of experience as an Administrative Assistant. - Proficient in data entry. - Strong computer skills to operate multiple software packages. - Proficiency in MS Office Suite. - QuickBooks experience. - Attention to detail and problem solving. - Verbal and written communication skills to communicate with customers and vendors. - Excellent time management skills and ability to prioritize work. Candidate should possess the following qualities: - Punctual and reliable - Well-organized and detail-oriented - Strong work ethic and willing to learn new things - Honest and trustworthy - Have a professional demeanor and positive, pleasant attitude Job Type: Full-time
We are looking for a highly organized and experienced Finance Manager to join our team at Sample Company. As a Finance Manager, you will be responsible for ensuring that all financial operations are running smoothly, and financial reports are accurate and up-to-date. Duties and Responsibilities: Oversee and manage all financial operations of the company Develop and implement financial policies, procedures and controls Provide financial advice and support to senior management Prepare and submit financial reports, including budget forecasts and financial statements Ensure compliance with company and legal requirements Skills and qualifications: Proven work experience as a Finance Manager or in a similar role Excellent numerical and analytical skills Proficient in financial management software, such as SAP or Oracle Good understanding of accounting principles and procedures Excellent attention to detail and highly organized Good communication and interpersonal skills