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  • Support Engineer
    Support Engineer
    5 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Product Engineer
    Product Engineer
    5 days ago
    $50000–$70000 yearly
    Full-time
    Wayne

    Product Engineer Location: Wayne, NJ Department: Engineering / Solutions Architecture Employment Type: Full-Time About the Role We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer-facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud-hosted components of our platform. This role is for a curious, do-it-all builder with a hardware engineer’s heart - always learning, solving, and making things work. Key Responsibilities Embedded Systems Deployment & Management • Build, configure, and maintain Ubuntu-based embedded systems (Jetson, ARM SBCs, x86 industrial PCs)., • Create and manage system images, OTA updates, provisioning pipelines, and device monitoring., • Troubleshoot kernel-level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues., • Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging., • Maintain accurate deployment documentation and revision control. Cloud & IT Systems Operations • Assist with deployment, configuration, and monitoring of cloud-based services, containers, and microservices., • Work with engineering teams to validate releases in staging and production environments., • Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components., • Support IT-related tasks such as networking, identity management, VPN configuration, and secure endpoint management. Solution Architecture Support & Pre-Sales Activities • Participate in sales calls and demos, configuring environments and presenting system capabilities., • Prepare and support demo units, pilot systems, and on-site proof-of-concept installations., • Communicate clearly with customers to gather requirements and recommend deployment best practices., • Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption. Customer & Partner Interaction • Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting., • Provide training, documentation, and technical support during evaluations and early deployment phases., • Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams. Internal Collaboration • Work with engineering to test new releases on embedded devices and cloud services., • Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales. Required Skills & Experience • 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems., • Strong understanding of systemd, networking, containers, and Linux internals., • Experience with embedded hardware (Jetson, ARM boards, industrial PCs)., • Comfort with cameras, sensors, network interfaces, and low-level debugging tools., • Ability to write shell scripts; Python proficiency preferred., • Experience supporting or managing cloud deployments., • Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates)., • Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem-solving. Preferred Experience • Experience with video analytics, access control, ALPR, or other hardware-integrated AI solutions., • Familiarity with Tailscale (or similar), VLANs, and secure remote access., • Exposure to DevOps practices or infrastructure as code., • Prior pre-sales engineering or customer success engineering experience., • Ability to prepare technical documentation and clear customer-facing materials. What We Offer • A mix of hands-on engineering and customer-facing technical work., • Opportunity to work on cutting-edge embedded and cloud technologies., • Competitive salary, benefits, and flexible work arrangements. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance, • Paid time off Experience: • Systems engineering: 2 years (Required) Ability to Commute: • Wayne, NJ 07470 (Required), • Occasional travel may be required.

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  • Chief of Staff
    Chief of Staff
    26 days ago
    $15–$25 hourly
    Part-time
    Manhattan, New York

    The Company Eagle Engineering is building the next-generation engineering services firm—one platform, powered by aligned capital and purpose-built technology—to remove tedious work from engineers and let them focus on high-value design. We are a small, fast-moving founding team looking for a high-ownership Chief of Staff who wants to help build an engineering company from the ground up. The Role: As Chief of Staff, you will be the operational engine behind Eagle’s founding team. You will keep the founders focused on what only they can do—while you clear roadblocks, run internal operations, coordinate workflows, and build systems that scale. This is a hybrid, high-trust role with a front-row seat to company-building: M&A, outreach to engineering CEOs, investor conversations, operations design, and the creation of a next-generation engineering platform. Ideal for someone who thrives in early-stage ambiguity, loves building structure from chaos, and wants ownership—not task-taking. What You’ll Do: Founder Operations & Executive Support • Manage complex calendars, meetings, investor/founder calls, and prep materials, • Coordinate travel, events, and logistics for conferences, site visits, and diligence, • Draft briefs, emails, and communication that represent Eagle professionally, • Keep the founders’ time aligned with strategic priorities Project & Systems Management • Build processes, SOPs, reporting, and task-tracking systems from scratch, • Run cross-functional projects end-to-end: scoping → timeline → delivery, • Maintain CRM hygiene, create dashboards, and ensure operational repeatability, • Identify bottlenecks and implement fixes without waiting to be asked Communication & Stakeholder Management • Serve as a polished point of contact for engineering owners, advisors, and investors, • Prepare decks, write summaries, and manage external communications, • Support relationships across prospects, partners, and internal stakeholders Who You Are • Ownership-driven: you spot problems and fix them before being asked, • Systems thinker: you enjoy building structure, clarity, and repeatable processes, • Operational athlete: you can juggle scheduling, projects, documentation, and communication simultaneously, • Direct, warm communicator who can represent founders professionally, • Calm under pressure; resourceful in ambiguous situations, • Excited to join an early team, help shape culture, and grow with the company Experience That Maps Well You may have experience as an Executive Assistant, Chief of Staff, Project Manager, Ops Associate, or similar role in a startup, VC firm, nonprofit, or high-velocity environment. You’ve likely managed fast-moving leaders, built systems, and run critical internal operations. What You’ll Get • Direct access to founders and a hands-on seat in building a company from zero, • Fast learning curve across operations, engineering services, and M&A, • Ownership, autonomy, and visibility into high-impact decision making, • Opportunity to grow into a full-time leadership role as Eagle scales, • Competitive compensation for part-time/hybrid internship-to-hire role

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  • Engineer
    Engineer
    1 month ago
    $65–$75 hourly
    Full-time
    Manhattan, New York

    Seeking a Sr Data Quality Engineer for installation, configuration & ongoing administration of the Collibra Data Quality (DQ) platform, implement data quality checks, validation rules & anomaly detection in Collibra DQ plus solution development & integration. Duration: contract position/6-12 months Work location: NYC (midtown) (onsite) Key responsibilities: -Design & implement data quality checks, validation rules & anomaly detection in Collibra DQ to improve accuracy, completeness, and trust. -Build & maintain workflows & automated remediation processes within the platform. -Install, configure, upgrade, and maintain the Collibra DQ application & related components. -Develop and support Collibra workflows, API integration & Java-based solutions. -Connect to and scan databases/data lakes; integrate with RDBMS, Snowflake, and REST/Java APIs. -Implement CI/CD & version control (e.g., GitHub) for DQ artifacts and integration. -Develop microservices & solutions using API/Event-Driven Architecture. -Communicate & coordinate platform upgrades & major releases. -Onboard users, deliver training & support data governance & steward teams. Duration: contract position/6-12 months Rate:$65.00-$75.00 per hr. (all inclusive) Required exp./skills: -Bachelor’s degree in computer science or related field (or equivalent exp.). -At least 12 yrs. of Data Engineering and/or Data Governance exp. -At least 5 yrs. of hands-on with Collibra Data Quality (configuration, administration & rule design). -Proven exp. installing, administering, and customizing enterprise DQ applications. -Collibra workflow design/implementation; strong Java and API development skills. -Exp. integrating Collibra with enterprise data platforms & services (e.g., Snowflake, RDBMS & REST). Preferred exp./skills: -Developing custom integration using Collibra APIs. -Building governance metrics/scorecards using Collibra DQ metadata. -At least 5 yrs. implementing Collibra integration (workflows, connectors & automation)

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  • Project Assistant
    Project Assistant
    1 month ago
    $48000–$64000 yearly
    Full-time
    Great Neck

    Development Project Assistant (Chinese-English Bilingual, CAD Proficiency) Position: Development Project Assistant Company: SJ International Development Location: 8 Bond St, Great Neck, NY Type: Full-time / Part-time About the Role SJ International Development is seeking a motivated and detail-oriented Development Project Assistant to support our engineering and development team. The ideal candidate has an engineering or construction background, is proficient in CAD software, and can communicate fluently in both Chinese and English. In this role, you will assist with project coordination, design documentation, and technical communication throughout various stages of our real estate development projects. Key Responsibilities • Prepare and revise CAD drawings, ensuring accuracy and compliance with project standards., • Assist in tracking project progress, schedules, and deliverables., • Coordinate between design, engineering, and construction teams to ensure smooth communication., • Participate in meetings, take detailed notes, and prepare meeting summaries., • Support project documentation, permitting, and technical correspondence., • Help resolve minor technical or coordination issues that arise during project execution., • Qualifications, • Degree in engineering, architecture, construction management, or a related field preferred., • Prior experience in project coordination or technical assistant roles is a plus., • Proficient in CAD software with strong drafting and spatial skills., • Bilingual in Chinese and English, with strong written and verbal communication skills., • Highly organized, detail-oriented, and able to manage multiple tasks effectively.

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  • Sales / Purchasing Agent
    Sales / Purchasing Agent
    1 month ago
    Full-time
    East Flatbush, Brooklyn

    Job Description: Sales / Purchasing Agent Pro Aire Design Consultants Position Summary Pro Aire Design Consultants is seeking a motivated Sales/Purchasing Agent to manage client inquiries, support sales activities, and handle purchasing tasks for HVAC-related products and services. The ideal candidate is organized, proactive, and experienced in coordinating with vendors, contractors, and clients. Key Responsibilities Sales Support • Handle incoming inquiries from clients regarding HVAC products, services, and project requirements., • Prepare and send quotations, proposals, and sales documents., • Follow up on leads to convert inquiries into sales opportunities., • Maintain accurate records of client interactions, sales activities, and pipeline updates., • Source materials, parts, and equipment from approved suppliers., • Request and negotiate price quotations with vendors to obtain the best value., • Process purchase orders, monitor deliveries, and ensure timely arrival of materials., • Maintain an updated database of suppliers, price lists, and inventory items., • Work closely with the engineering and project teams to understand material specifications needed for HVAC projects., • Track purchase orders, delivery schedules, and incoming shipments., • Resolve issues related to delayed deliveries, product availability, or pricing discrepancies., • Maintain organized records of sales and purchasing transactions. Qualifications • Previous experience in sales, procurement, purchasing, or supply chain preferred., • Knowledge of HVAC products, construction materials, or engineering supplies is a strong advantage., • Strong negotiation and communication skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficient in MS Office (Excel, Word, Outlook)., • Ability to work independently and in a team environment. Work Hours & Environment • Full-time position, • Fast-paced environment working with clients, suppliers, and internal teams, • May require occasional field visits or supplier coordination Preferred Skills • Strong customer service skills, • Ability to handle pressure and meet deadlines, • Basic understanding of technical specifications for HVAC systems, • Reliable, proactive, and resourceful attitude

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • After-School Instructor
    After-School Instructor
    2 months ago
    $20–$25 hourly
    Part-time
    Flushing, Queens

    Location: Queens Schedule: Part-time, weekdays between 2:30 PM – 5:00 PM (varies by school). Morning shifts also available between 8:00 AM - 2:00 PM. Pay Rate: $20 - $25 per hour. Do you enjoy working with kids and bringing learning to life through hands-on projects? We’re looking for an enthusiastic and reliable After-School Instructor to lead LEGO classes for elementary students. As an instructor, you’ll guide students through fun, project-based activities using LEGO kits. You’ll help them explore the basics of robotics and engineering while encouraging teamwork, problem-solving, and creativity. What You’ll Do • Lead engaging, small-group LEGO Robotics sessions for students in Grades K–5., • Demonstrate building activities in a fun, age-appropriate way., • Support students as they work through challenges and bring their creations to life., • Manage classroom materials and maintain a positive, organized environment., • Communicate effectively with program coordinators, school staff, and parents as needed. What We’re Looking For • Experience working with children (camp, classroom, or after-school programs)., • Strong communication and classroom management skills., • Interest or experience in robotics, engineering, or coding (training provided)., • Dependable, energetic, and excited to inspire the next generation of creators., • Background in education, STEM, or related fields preferred but not required., • Must have own reliable transportation or willing to commute to different school sites. Why Join Us • Training and all materials provided., • Flexible, part-time hours, perfect for college students, educators, or anyone passionate about STEM and teaching., • Rewarding opportunity to make learning fun and impactful for young students. How to Apply: Send your resume and a brief note about your experience working with kids or interest in STEM education.

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