130 Best support worker Jobs in Milwaukee, Wisconsin (October 2025)

WRTP|BIG STEP

Lead Instructor & Facilities Manager

16 hours ago

Milwaukee

Job Description The WRTP | BIG STEP Lead Instructor & Facilities Manager is responsible for transforming lives by teaching, mentoring, being a role model, and guiding participant learning by providing a dynamic, innovative, and positive learning environment. This position is adept at training and instructing in a variety of areas including the National Building Trade's Multi-Craft Core Curriculum (MC3), OSHA 30, CPR, tool recognition, blueprint reading, construction math, and hands-on skilled training. The WRTP | BIG STEP Lead Instructor & Facilities Manager is responsible for class instruction, staff planning and supervision, maintenance, repairs, clean-up, inventory, ensuring safety and compliance, budget management, vendor management, communication, and problem solving. • 60% of time will be instructing classes on the National Building Trade's Multi-Craft Core Curriculum (MC3), OSHA 30, CPR, tool recognition, blueprint reading, construction math, and hands-on skilled training, • 25% of time will be spent on building maintenance and care tasks, • 10% of time will be spent working with managers and directors on staff planning and performing direct staff supervision., • 5% of time will support management and the program coordination team with assessment, planning, and improvement of the service delivery model and its execution Essential Duties and Responsibilities Instruction • Responsible for instructing adult and youth candidates interested in entering manufacturing and construction trade apprenticeships in the areas of building trade curriculum (hands-on), • Presents subject matter using various teaching methods and technology to adapt to varied learning styles, • Instruct and monitor students individually and in groups in the use and care of equipment, tools, and materials to prevent injury and damage by using a variety of methods including lecture, demonstration, and hands-on learning, • Prepare materials for activities and collaborate with other instructors on educational experience, • Provide CPR training, • Lead OSHA 30 instruction, • Offer instruction on blueprint reading and construction math Training and Instruction Oversight • Work with region managers and directors to plan curriculum to fulfill contractual needs, • Update curriculum and create new curriculum to keep up with changes in the industry, • Collaborate with managers and coordinators and schedule instructors to fill all training and instruction needs., • Order supplies needed for training classes, • Maintain and oversee use of tools and equipment, • Able to instruct in a manner that encourages engagement and transfer of learning to hands-on activities, • Enforce rules and procedures for students, • Assist in planning and supervising class projects, • Represent WRTP | BIG STEP, members, and partners in a professional manner at all times Facilities Maintenance and Care Tasks • Basic electrical repairs including fixing wiring, lighting, and power systems, • Basic plumbing maintenance, addressing leaks, pipe blockages, and water supply issues, • Organization of tools, instructional materials, and all related items for safety and security, • HVAC upkeep by ensuring heating, ventilation, and air conditioning systems run efficiently, • Regularly perform fire safety equipment inspection., • Basic structural care involving repairing cracks, walls, doors, and windows to maintain safety and appearance., • Work with existing vendors to maintain common shop areas to include cleaning, trash removal, security, grounds keeping, and landscaping., • Grounds keeping, maintaining landscaping, parking lots, and exterior spaces., • Perform preventive maintenance to prevent wear or failure, such as cleaning filters or inspecting systems, • Take charge of Corrective Maintenance by repairing faults identified during inspections or breakdowns and consult with COO when additional repairs are necessary, • Respond to emergency maintenance by addressing immediate issues — like system failures or structural damage — following unexpected events, • The primary work environment is likely to be a classroom and training facility, • Hearing and speaking to exchange information, • Vision sufficient to read various materials, • Dexterity of hands and fingers to perform the tasks required of the position, • Regularly stand, walk, and sit for extended periods of time, • Bending at waist, kneeling, or crouching, • Reaching overhead, above the shoulders, and horizontally, • Climbing ladders, • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; works well individually and in group settings., • Customer Service: The ability to use reason when dealing with difficult or emotional learner situations. Responds promptly to learner needs; Responds to requests for service and assistance., • Interpersonal Skills: Maintains confidentiality; Remains open to others' ideas and tries new things., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a, • positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed., • Change Management: Develops workable implementation plans; Communicates changes effectively; Monitors transition and evaluates results., • Culture Fit: Motivated by a fast-paced, action-oriented, and collaborative team environment; Strong desire to engage in continuous improvement and growth, both personally and organizationally; Intellectually curious and willing to take risks; Willing to act in the face of uncertainty. Requirements 3 years of recent journey level work experience in building trades; or 1-year certificate or degree and two years journey level work experience in building trades; or 5 years’ union apprenticeship/construction experience. Comparable building maintenance, shop floor operations, or training experience • Demonstrated expertise in the construction industry., • Train the Trainer in OSHA 30 and CPR or have the ability to complete within first month of employment., • 5 years’ union apprenticeship/construction experience preferred., • Prior Union apprenticeship/construction instruction desired., • Knowledge of multiple building trades competencies, tools, and equipment., • Thorough knowledge of standard computer programs, including Microsoft Office, and ability to learn new systems., • The ability to work comfortably with a diverse clientele, in both group and individual settings, preferably with experience supporting adults entering into employment and meeting career goals., • The ability to establish rapport and relate sensitively to a multiracial and multicultural group of customers., • The ability to pass an extensive background check., • Flexible scheduling: most work will be performed between 8 – 5 but may require occasional evenings and weekends., • Flexible and a self-starter; able to multi-task while also being highly detail oriented., • This position requires a driver's license, reliable transportation, and state mandated vehicle insurance., • Previous welding certification and/or instruction preferred., • Bilingual (Spanish) is a plus. WRTP | BIG STEP is an equal opportunity/ADA employer. All federal, state and local and other fair employment standards including EEO and ADA requirements in race, gender, gender identification, religion, national origin, disability, political affiliation, veteran status, veterans or disabled veterans’ status as found in 41CFR 60-1.4, 60-250.4 and 60-741.4 are herein incorporated by reference. Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990. WRTP | BIG STEP encourages applications from all the above referenced protected and unprotected status groups. Benefits • Health Insurance - Employer pays 85% of all health plan premiums, • Dental Insurance (single or family) – 100% Employer paid, • Vision Insurance (single or family) – 100% Employer paid, • Life Insurance & Accidental Death & Dismemberment Insurance – 100% Employer paid, • Short Term & Long-Term Disability Insurance – 100% Employer paid, • 10 vacation days after successful completion of probationary period, • 9 personal days annually, prorated first year of employment after successful completion of probationary period, • 14 Paid Holidays annually, • 10% of monthly salary contributed by company to retirement accounts, • Pay range: $65,000 - $75,000 (depending on experience)

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