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Job DescriptionWe are seeking a skilled wedding dress specialist to join our network of independent alteration professionals. If you have a passion for precision tailoring on bridal gowns and a steady hand for delicate fabrics, we want to hear from you. About the Role • Hem, take in, and let out wedding dresses across all silhouettes (A-line, ball gown, mermaid, sheath, fit-and-flare) • Build custom bustles (American, French, ballroom, over) suited to each gown's train • Adjust bodices, alter straps and necklines, replace or add cups, install or repair zippers and lacing • Work confidently with delicate fabrics: lace, tulle, silk, satin, organza, beaded and sequined overlays What We Look For • Hands-on experience tailoring bridal or fine formalwear • Comfort working with multi-layer garments and structured construction • Accurate, repeatable measuring and fitting technique • Reliable communication with brides and clear delivery timelines What You Get • Independent contractor flexibility — accept the bookings that fit your week • Local bridal clients matched directly to your profile • Build long-term repeat business through reviews and referrals • No storefront required — work from your home studio

Job DescriptionAccount Manager – Territory Lakeland County Tampa, FL | Full-Time | Base + Uncapped & Residual Commission Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals. Duties and Responsibilities: Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis Actively prospect and engage new clients through phone, email, social media, and on-site visits Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs Grow market share by identifying, pursuing, and closing new business opportunities Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth Actively support and promote Applied Innovation’s culture both internally and within client organizations Accurately document all sales activities, opportunities, and territory details in the company CRM system Other duties as assigned Minimum Qualifications: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Hunter sales mentality in prospecting, presenting, negotiating, and closing new business Strong customer service focus with the ability to build, maintain, and grow professional client relationships Excellent verbal, written, presentation, and interpersonal communication skills Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint Strong interest in learning and applying technology to solve business challenges Education/License/Experience Requirements: High school diploma or equivalent required. Bachelor’s degree in Business, Communications, or a related field preferred. Minimum of two years of business-to-business sales experience preferred. Valid driver’s license required. • Clean driving record, with no DUIs within the past five years. What We Offer: • Competitive base salary + uncapped commissions., • Residual commission structure for long-term earning potential., • Paid holidays., • Comprehensive benefits package including:, • Medical, dental, and life insurance, • Short-term disability, • 401(k) with company match, • Career advancement opportunities in a growing, family-owned business. Powered by JazzHR WxZUVbxSTg

Job DescriptionDescription: About S&P S&P Consultants is an award-winning provider of strategic, advisory, and implementation services for Electronic Health Record (EHR) and Enterprise Resource Planning (ERP) systems. Our high-performing team of project management, clinical, financial, technical, and operational experts leverages the proven S&P InTegrity delivery framework to revolutionize how organizations adopt modern technologies to achieve operational excellence. Learn more at www.spfed.com. *Please Note: This specific posting is to gauge interest and build a talent pipeline for a future opportunity that is not yet available. This skillset will be needed for a future engagement that includes migrating a Federal or State and Local Government from Cerner Patient Accounting to Oracle Health Patient Accounting or a net-new implementation of Oracle Health Patient Accounting. * The Oracle Health Patient Accounting Consultant (Soarian-Based Solution) will work on an implementation of Oracle Health Patient Accounting (OHPA) and related technologies for a federal, state, or local government client and: • Apply expert knowledge of Oracle Health Patient Accounting (Soarian Financials) to configure, troubleshoot, and resolve system issues across client environments., • Serve as a subject matter expert (SME) in Oracle Health application integration including Patient Accounting, Registration, Scheduling, Charge Services, and HIM., • Complete current state analysis to better understand Client needs and requirements that may require deviation from Model design., • Lead and mentor client teams on system build strategy, project execution, and best practices., • Partner with stakeholders to identify process inefficiencies and develop strategic solutions across the entire revenue cycle., • Use analytics and reporting tools to drive data-informed decisions and optimize financial and operational outcomes., • Conduct system assessments to identify technical and operational improvement opportunities., • Guide hospitals and health systems through successful revenue cycle transformations, with a strong emphasis on relationship and change management., • Manage and document all work performed in alignment with project tracking, change management, and reporting standards., • Collaborate with cross-functional IT teams and vendors to resolve technical and functional challenges., • Configure, support, upgrade, and maintain clinical and business applications in line with client needs and evolving technologies., • Evaluate and test new technologies for improved system interoperability and performance., • Lead project meetings and coordinate ongoing development and delivery activities., • May execute system build and configuration, • Documentation of workflows Key Responsibilities In addition to the functions listed above, this role will have the following key responsibilities, which include but are not limited to: • Provide insight and consultation in team discussions regarding design, build, testing, training, implementation, and support of respective solution area(s), • Execute successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations, • Manage and complete the development of testing scenarios that correlate with client-approved workflows and design Requirements: Required Skills and Experience • Oracle Health (Cerner) experience required – specific expertise with implementing and design of a Soarian Based Patient Accounting Revenue Cycle System (Soarian Financials, RevElate, Oracle Health Patient Accounting) is required, • Completion of at least one net new implementation of a Soarian Based Revenue Cycle system (Soarian Financials, Oracle Health Patient Accounting) serving in a lead implementation role., • 8 years of related experience required, • Bachelor’s degree required (or 12+ years of related experience can be substituted for a degree), • US citizen with the ability to obtain and maintain a government clearance of at least a public trust, • Successful applicants will have strong consulting skills (communication, facilitation, strategic troubleshooting, ability to distill complexity, and building strong relationships with team members, partner organizations, and clients) Preferred Skills and Experience • Has received the Oracle Health Patient Accounting offered training, • HFMA Certifications: Certified Revenue Cycle Representative (CRCR), Certified Healthcare Financial Professional (CHFP), • Build experience with Soarian Based Revenue Cycle system (Soarian Financials, Oracle Health Patient Accounting), • Federal government experience preferred, • Experience presenting to large groups or key stakeholders preferred Additional Details • Works remotely with approximately 25-50% travel required, • Salary at S&P is determined by various factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $141,000 - $161,000 (annualized USD). This represents the estimated salary range for this position and is not a guarantee of compensation. Additionally, S&P’s total compensation package also includes medical, dental, vision, life, and disability insurance, 401K, holidays, and paid time off. This posting will remain open for 120 days or until filled (note there may be numerous positions available under by this singular job posting.) We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any category protected by federal, state, or local laws.

Job DescriptionSalary: UAS Project Engineer Tampa, FL Job Description Join our team at Strategic Sight Consulting LLC for an opportunity as an Unmanned Aircraft System (UAS) Project Engineer experienced with test and integration of electromechanical components and subassemblies. The esteemed candidate will perform test operations on UAS and payloads according to customer requirements. You will be afforded the opportunity to demonstrate attention to detail, acute observation skills, analytical and mechanical skills as well as an understanding of good manufacturing practices. Responsibilities and Background • Interface between Project Management, Design, and Production Teams., • Interface between customers, suppliers, and other stakeholders across the community of interest., • Apply your logistical, electrical, mechanical, and technical experience, to perform aircraft system repairs and document work performed., • Apply knowledge of aircraft assembly and recommend improvements to the manufacturing process., • Maintain paces with the rapidly evolving UAS public sector and identify new commercial-off-the-shelf (COTS) and custom devices for test consideration., • Align, fit, and assemble component parts, using precision tools, calibrated hand tools, and power tools. Install electromechanical and electronic parts, using precision tools, calibrated hand tools, and power tools. Requirements • United States citizenship., • Active Top Secret security clearance with the ability to obtain an SCI., • Bachelor of Science in any of the following fields: Aerospace, Mechanical, Electrical, or Systems Engineering or equivalent combination of education, training, and experience., • A minimum of 7 years of experience in the same or similar field as required qualifications., • Experience developing and tailoring System Engineering processes based on cost, schedule, and risk tolerance., • Proficient understanding of using engineering tools to document and manage project requirements., • Develop system and subsystem-level requirements and define system and subsystem interface., • Develop requirements verification traceability matrix (RVTM) and supporting verification analysis and testing., • Translate requirements across a multi-disciplinary team., • Proven ability to work within tight timelines with high-quality output., • Proven ability to adapt with agility to changing mission requirements., • Exemplary communication skills, both written and verbal; must be able to identify and prioritize customer requirements., • Sincere commitment to working collaboratively with all constituent groups (members, staff, etc.)., • Extreme attention to detail; takes pride in and ownership of work and can manage projects from concept through launch with very little supervision., • Proven critical thinker who makes appropriate decisions and finds solutions. easily. Desired Qualifications • Background in image and signal processing, both algorithm design and implementation., • Experience with commonly used open source and commercial software suites for hobbyist UAS, simulation, and engineering (Mission Planner, MATLAB, SolidWorks, Ansys, etc.) About Us Strategic Sight Consulting is a business and technology consulting agency providing valuable product and business development strategies for early-stage entrepreneurs and government agencies. Our mission is to understand our client's goals and develop a strategic roadmap that aligns with their vision and passion. We guide entrepreneurs through the product development life cycle for marketplace success and partner with federal organizations to help build their technical vision and global operations. Strategic Sight Consulting was founded on the core principle of being your dedicated and trusted service provider. Apply within. We are excited about the opportunities that await you at Strategic Sight Consulting LLC.

Job DescriptionDescription: S&P Consultants is a proud veteran-owned small business that delivers trusted, mission-ready electronic health care systems and enterprise resource planning solutions that empower federal, state, and local agencies. Learn more at www.spfed.com. *Please Note: This specific posting is to gauge interest and build a talent pipeline for a future opportunity that is not yet available. This skillset will be needed for a future engagement that includes implementing Oracle Health clinical solutions for a Federal/State/Local Government Client.* The Oracle Health Consultant (Clinical) will work on an implementation of the Oracle Health Millennium electronic health system and related technologies for a federal, state, or local government client and • Apply expert knowledge of Oracle Health clinical technologies to configure, troubleshoot, and resolve system issues across client environments., • Serve as a subject matter expert (SME) in Oracle Health application integration for one or more clinical solution., • Complete current state analysis to better understand Client needs and requirements that may require deviation from Model design., • Lead and mentor client teams on system build strategy, project execution, and best practices., • Partner with key decision makers to identify process inefficiencies and develop strategic solutions across the entire electronic medical system., • Use analytics and reporting tools to drive data-informed decisions and optimize clinical, safety, financial, and operational outcomes., • Conduct system assessments to identify technical and operational improvement opportunities., • Guide hospitals and health systems through successful clinical transformations, with a strong emphasis on relationships and change management., • Manage and document all work performed in alignment with project tracking, organizational change management (OCM), and reporting standards., • Collaborate with cross-functional IT teams and vendors to resolve technical and functional challenges., • Configure, support, upgrade, and maintain clinical and business applications in line with client needs and evolving technologies., • Evaluate and test new technologies for improved system interoperability and performance., • Lead project meetings and coordinate ongoing development and delivery activities., • May execute system build and configuration., • Documentation of workflows. Key Responsibilities In addition to the functions listed above, this role will have the following key responsibilities, which include but are not limited to: • Provide insight and consultation in team discussions regarding design, build, testing, training, implementation, and support of respective solution area(s), • Execute successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations, • Manage and complete the development of testing scenarios that correlate with client approved workflows and designRequirements: Required Skills and Experience • Oracle Health (Cerner) experience required, • 5 years of related experience required, • Bachelor’s degree required (or 9+ years of related experience can be substituted for a degree) – clinical degree (RN, PA etc.) is a plus, • U.S. Citizen with the ability to obtain and maintain a government clearance of at least a public trust, • Ability to tailor communication of complex technical matters for diverse levels of proficiency, positively influence mutually beneficial decisions, as well as build and maintain successful working relationships, • Strong work ethic and high degree of professionalism, able to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change, reacting well under pressure, • Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines, • Solid knowledge of Microsoft Office Suite, including PowerPoint, Word, Outlook, and Excel Preferred Skills and Experience • Experience presenting to large groups or key decision makers preferred, • Federal government experience preferred Additional Details • Works remotely with approximately 25-50% travel required, • Salary at S&P is determined by various factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $145,000 - $165,000 (annualized USD). This represents the estimated salary range for this position and is not a guarantee of compensation. Additionally, S&P’s total compensation package also includes medical, dental, vision, life, and disability insurance, 401K, holidays, and paid time off. This posting will remain open for 120 days or until filled (note there may be numerous positions available under by this singular job posting.) We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status, or any category protected by federal, state, or local laws.

Job Description Work Arrangement Onsite, up to 25% CONUS and OCONUS travel Job Overview The Sr Project Engineer will be expected to lead internal execution of Engineering Project deliverables for Unmanned Aerial System with a strong sense of ownership and a focus on driving outcomes. Essential Functions • Ability to develop and manage engineering project plans in support of Program Requirements: Provide inputs to Business Development in support of new business opportunities Review contractual deliverables and build plan to define NRE scope Coordinate with Engineering team leads to determine detailed project execution plans aligned to contractual and technical objectives, to include tasking and sequencing and resource allocation projections Inform Program Management development of Integrated Master Schedule Support active management of project timelines and deliverables using common tools, such as JIRA, Microsoft Project and Teams Provide program/project briefings and status updates to internal leadership and customer stakeholders • Execute Technical Authority as delegated by the Chief Engineer, to include: Review and Approval Engineering Change Requests through the Program Change Control Board Review and Approval of internal design artifacts to support all aspects of product for the full life cycle development and sustainment from concept to retirement of assigned UAS platform. • Chair IPT meetings to align cross-discipline progress and resolve blockers, • Lead the development and presentation of standard phase gate Design Reviews (SRR, PDR, CDR, FDR) in accordance with company policies, • Ability to lead structured (8D) problem solving to determine Root Cause and develop/implement robust Corrective Action, • Perform other duties as assigned. Standard Essential Functions Regular and reliable attendance on a full time basis [or in accordance with posted schedule]. Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies • Deep expertise in ISO 9001 and AS9100 standards with demonstrated application in complex design, production, and manufacturing environments; capable of driving compliance, certification readiness, and continuous improvement initiatives., • Exceptional communication skills, both verbal and written, with proven ability to interpret, author, and present technical documentation, requirements, and procedures clearly and persuasively across all organizational levels., • Advanced proficiency in Microsoft Office and related business productivity tools, with ability to develop and present data-driven reports, metrics, and executive summaries., • Demonstrated strength in analytical thinking and structured problem-solving, including root cause analysis, risk assessment, and corrective/preventive action implementation., • High degree of initiative, accountability, and execution discipline, consistently driving projects to successful completion and achieving organizational goals under minimal supervision., • Collaborative leadership mindset, committed to cross-functional teamwork, shared success, and fostering a culture of trust, respect, and performance excellence., • Delegate authority effectively while maintaining accountability. Education / Certifications • Bachelor of Science in any of the following fields: Aerospace, Mechanical, Electrical, or Systems Engineering or equivalent combination of education, training, and experience, • Master's Degree in Engineering preferred, • Project Management Professional (PMP) preferred Experience • 10 years of relevant experience leading teams in the development of aircraft, unmanned systems, and/or other complex electro-mechanical systems., • Experience in developing and tailoring System Engineering processes based on program cost, schedule, and risk tolerance, • Experience in developing requirements traceability verification matrix (RVTM) and supporting the verification analysis and testing. Experience in the following areas preferred: Model Based Systems Engineering (MBSE) Flight testing RC Aircraft or UAS JIRA task management • Demonstrated experience using System Engineering tools to document and manage project requirements Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Occasionally required to stand for extended periods of time For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance • Ability to obtain a Top Secret/SCI Government Security Clearance required. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionSalary: $30-$35 Job Description About Us Welcome toPOD Health, a beacon of comprehensive wellness that empowers individuals to take control of their health from the comfort of home. Our user-friendly health monitoring devices seamlessly connect patients to our clinical team and their providers, transmitting real-time data for swift, informed interventions. We recognize that even small variations can have major impacts. Thats why we pride ourselves on rapid response times and meticulous attention to detail ensuring no sign is missed in patient home monitoring. But our mission goes beyond medical accuracy. We act as allies in our patients journeys, providing coordination, education, and personalized support. Our holistic approach to chronic care management is rooted in understanding each patients unique needs and tailoring services accordingly. Whether its post-discharge recovery or day-to-day support, POD Health delivers peace of mind with personalized care plans and a compassionate team of specialists. Through our virtual clinic, we make top-tier care accessible combining warmth and expertise at the touch of a button. Why Join POD Health? Joining POD Health means becoming part of a team that's reimagining healthcare delivery. Heres what sets us apart: • Meaningful Impact: Your work directly contributes to improving lives through proactive, remote care., • Cutting-Edge Innovation: Were pioneering health technology from smart monitoring tools to virtual care platforms., • Purpose-Driven Culture: Join a diverse, inclusive team passionate about accessible, high-quality healthcare., • Room to Grow: As we expand, youll have the opportunity to develop your skills and grow alongside a mission-focused organization. Job Title:Registered Dietitian Nutritionist (Telehealth) Reports To:VP of Integrated Services About the Role Were looking for a dedicated and compassionateRegistered Dietitian Nutritionist (RDN)licensed inFloridato join our expanding telehealth team. This is a unique opportunity to provide impactful, one-on-onemedical nutrition therapy (MNT) and counseling to patients across Florida. Youll work with patients managing chronic conditions, digestive health, weight concerns, and general wellness. This role offers clinical autonomy while being supported by a collaborative, multidisciplinary care team. Key Responsibilities • Conduct comprehensive virtual nutrition assessments and develop individualized care plans, • Deliver one-on-one counseling and follow-ups via HIPAA-compliant telehealth tools, • Accurately document all encounters in the EHR system, • Collaborate with physicians, NPs, nurses, and care coordinators, • Educate patients and families on dietary strategies and supplement use, • Stay current on evidence-based practices and telehealth standards, • Contribute to patient satisfaction and care quality improvement efforts, • Design and lead community-based nutrition education workshops enhancing awareness of healthy eating practices Qualifications Required: • Bachelors or Masters in Nutrition, Dietetics, or related field, • Registered Dietitian Nutritionist (RDN) via the Commission on Dietetic Registration (CDR), • Certified Dietitian-Nutritionist (CDN) license inFlorida State, • At least 1 year of clinical or outpatient nutrition experience, • Familiarity with EHR systems (e.g., Epic, Athena, SimplePractice, AdvancedMD), • Strong communication and tech literacy, • A secure remote workspace with high-speed internet, • Bilingual (Spanish) Preferred / Huge Plus: • Medicare and/or Medicaid provider enrollment, • Prior telehealth or digital health experience, • Specialty certifications (e.g., CDCES, renal nutrition, pediatric nutrition) Full-Time Benefits Include: • Medical, dental, and vision coverage, • Paid holidays and PTO, • 401(k) plan with company match

Job DescriptionAccount Manager – Territory Polk County Tampa, FL | Full-Time | Base + Uncapped & Residual Commission Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell Imaging, Technology and Automation equipment and software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals. Duties and Responsibilities: • Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis, • Actively prospect and engage new clients through phone, email, social media, and on-site visits, • Tailoring offerings to meet client needs, • Grow market share by identifying, pursuing, and closing new business opportunities, • Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions, • Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth, • Actively support and promote Applied Innovation’s culture both internally and within client organizations, • Accurately document all sales activities, opportunities, and territory details in the company CRM system, • Other duties as assigned Minimum Qualifications: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. • Hunter sales mentality in prospecting, presenting, negotiating, and closing new business, • Strong customer service focus with the ability to build, maintain, and grow professional client relationships, • Excellent verbal, written, presentation, and interpersonal communication skills, • Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently, • Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint, • Strong interest in learning and applying technology to solve business challenges Education/License/Experience Requirements: • High school diploma or equivalent required., • Bachelor’s degree in Business, Communications, or a related field preferred., • Minimum of two years of business-to-business sales experience preferred., • Valid driver’s license required., • Clean driving record, with no DUIs within the past five years. What We Offer: • Competitive base salary + uncapped commissions., • Residual commission structure for long-term earning potential., • Paid holidays., • Comprehensive benefits package including:, • Medical, dental, and life insurance, • Short-term disability, • 401(k) with company match, • Career advancement opportunities in a growing, family-owned business Powered by JazzHR GfNZMPYUrB

Job DescriptionAccount Manager – Territory Pinellas County Tampa, FL | Full-Time | Base + Uncapped & Residual Commission Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals. Duties and Responsibilities: Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis Actively prospect and engage new clients through phone, email, social media, and on-site visits Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs Grow market share by identifying, pursuing, and closing new business opportunities Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth Actively support and promote Applied Innovation’s culture both internally and within client organizations Accurately document all sales activities, opportunities, and territory details in the company CRM system Other duties as assigned Minimum Qualifications: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Hunter sales mentality in prospecting, presenting, negotiating, and closing new business Strong customer service focus with the ability to build, maintain, and grow professional client relationships Excellent verbal, written, presentation, and interpersonal communication skills Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint Strong interest in learning and applying technology to solve business challenges Education/License/Experience Requirements: High school diploma or equivalent required. Bachelor’s degree in Business, Communications, or a related field preferred. Minimum of two years of business-to-business sales experience preferred. Valid driver’s license required. • Clean driving record, with no DUIs within the past five years. What We Offer: • Competitive base salary + uncapped commissions., • Residual commission structure for long-term earning potential., • Paid holidays., • Comprehensive benefits package including:, • Medical, dental, and life insurance, • Short-term disability, • 401(k) with company match, • Career advancement opportunities in a growing, family-owned business. Powered by JazzHR VBtu8BdT1A

Job DescriptionBenefits: • 401(k) matching, • Company parties, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off OUTDOOR LIVING DRAFTSPERSON Company Overview Landscape Fusion Founded in 2010, Landscape Fusion was created with a simple idea in mind: to bring the entire outdoor living industry together under one roof. As a luxury, full-service design/build pool and outdoor living contractor, we specialize in turning high-end residential properties into fully realized outdoor destinations. Developed to be an outdoor living innovator, Landscape Fusion continuously strives to deliver unique designs and superior-quality craftsmanship. Our awardwinning design team focuses on the latest trends and technologies in luxury pools and outdoor living, tailoring each project to the clients lifestyle and property. Position: Your role as a drafter will include a wide range of responsibilities with the possibility of a hybrid position as a drafter / designer for the right individual. Youll work closely with our designers to transform the conceptual plans & renderings into working construction documents for our crew, contractors, and the City of Tampa. The drafter must be technically detailed, have the ability to follow through on overlapping project elements, have excellent organizational skills, and offer creative interaction in our team design studio. Main Responsibilities: Work in coordination with Designers, internal staff members, and the City of Tampa. Design and prepare detailed electronic working plans, elevations, cross section details, and scaled drawings using CAD or other software such as Structure/Pool Studios. Aid in project layouts, illustrations, takeoffs, and design revisions to on-going projects. Aiding in the creation of presentation packages, including renderings, perspectives, and elevations into a digitally based platform. Review and analyze drawings for errors or inconsistencies as well as for current City codes & zoning. Maintain organized files and documentation. Skills: Proven experience as a draftsperson in AutoCAD with great attention to detail in drafting and design. Minimum 3 years required. Strong knowledge of Structure Studios or other 3-D rendering programs a plus. -Strong problem-solving skills and ability/willingness to translate business needs into AI solutions Familiarity with outdoor living construction principles a plus.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Position Summary The Innovation & Delivery Transformation team is building the future of our business. This is the group responsible for identifying, nurturing, scaling, and ultimately winning in new markets with new capabilities. We don't rely on what the firm has always done - we look to the future and invest where we know the growth will be 3, 5, 10 years down the road. The Innovation & Delivery Transformation Team collaborates with Industries, Offering Portfolios, Growth, and Delivery Transformation to curate and scale our Innovation Portfolio, grow through our Strategic Growth Offerings, identify and incubate the next generation of technology through our Technology Offices, and more. Together we are dedicated to fostering a top talent experience both within I&DT and throughout our firm by leading our Tech Talent Transformation. Within IDT, our Life Sciences Cloud (LSC) practice is launching a Managed Platform as a Service (MPaaS) offering - a comprehensive solution that bundles our proprietary QuickStarts platform with ongoing managed services to deploy, run, maintain, and continuously evolve client CRM environments. Unlike traditional project-based consulting, this offering is product- and operations-led: IDT owns the platform baseline, the delivery model, and the long-term client relationship. The Delivery Manager sits at the center of that mandate, managing a portfolio of biopharma client engagements, leading a team of direct reports, and serving as the primary authority for client governance, delivery oversight, and the ongoing evolution of client instances built on the QuickStarts baseline. Recruiting for this role ends on 08/01/2026. What You'll Do Client Governance & Executive Relationship Management Own delivery governance across a portfolio of active MPaaS client engagements, serving as the primary point of accountability for each Lead executive-level client relationships, facilitating steering committee meetings, status reviews, and strategic planning sessions Manage escalation pathways, proactively identifying risks and resolving delivery issues before they impact client outcomes Define and report on SLAs, KPIs, and operational health metrics, ensuring transparency and trust with client stakeholders Partner with Deloitte account leadership to support contract performance and client satisfaction within the managed service model Delivery Oversight Own end-to-end delivery accountability across the full MPaaS lifecycle: Deploy, Run, Maintain, and Evolve Oversee team execution across all phases including environment setup, configuration, testing, UAT, cutover, hyper-care, and steady-state operations Enforce the 90/10 delivery model - ensuring client instances remain aligned to the QuickStarts baseline while managing approved customizations within defined guardrails Drive release planning and coordinate 3x annual value-driven platform releases, aligning client readiness with new agentic and AI capabilities Maintain delivery rigor across risk registers, testing and validation approaches, integration execution, and documentation/training deliverables Team Leadership Directly manage and develop a team responsible for: Setting up client environments and deploying the QuickStarts package Tailoring configuration within the 90/10 delivery model Supporting testing, UAT, cutover, and hyper-care activities Running ongoing maintenance, releases, upgrades, and user support Performing operational data loads and client-specific enhancements Mentor team members and actively support their career growth within IDT and the broader LSC practice Participate in hiring and onboarding as the MPaaS offering scales across new clients and geographies Product Feedback & Platform Evolution Serve as a direct input channel into the QuickStarts product roadmap, translating patterns and pain points observed across the client portfolio into actionable product feedback Collaborate closely with the QuickStarts Product Lead to align platform capabilities with real-world delivery needs Help shape delivery methodology, operational playbooks, and toolkits as the MPaaS offering matures A strong successful candidate will possess these skills: Familiarity with emerging technologies such as Agentic AI, GenAI etc..and how delivery is evolving using these technologies Experience operating within or delivering managed services or subscription-based delivery models Working knowledge of the broader Life Sciences commercial technology ecosystem, including platforms such as Veeva Vault PromoMats, MuleSoft integration tooling, Cvent, Knipper, and other populate CRM integrations a plus Domain experience in biopharma or medtech commercial operations; experience in clinical or patient-facing contexts is a plus Experience contributing structured feedback to product or platform roadmaps based on delivery insights Experience directly managing people, including performance development, coaching, and team building Demonstrated ability to manage multiple concurrent client engagements or workstreams simultaneously The Team This role is aligned with our ConvergeHEALTH business, serving Deloitte's Life Sciences Sector by advancing research and development initiatives. ConvergeHEALTH is dedicated to creating digitally connected ecosystems through robust analytics platforms, immersive experiences, strategic industry partnerships, and premier consulting services, all with the unified vision of centering healthcare around patient needs. Qualifications Required Bachelor's Degree or equivalent experience Minimum 8+ years of professional experience in consulting, managed services, or a relevant Life Sciences industry role At least 3 years of experience leading client-facing delivery, including governance, executive relationship management, and escalation management At least 3 years of hands-on experience with Veeva CRM or equivalent Life Sciences commercial platforms (e.g., Salesforce Health Cloud, OCE), across personas such as Field Sales, Key Account Management, Medical Science Liaisons, or Field Reimbursement Management Ability to travel 25%, based on work you do and the clients and industries/sectors you serve Limited immigration sponsorship may be available The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 353905 Job ID 353905

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we'd love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process transactions using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong organizational, written, and verbal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Ability to troubleshoot and follow up on customer issues. Skilled in conflict resolution, problem-solving, and negotiation. Customer-oriented: empathetic, patient, and responsive. Capable of multitasking and self-management. Strong team player with excellent interpersonal skills. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we'd love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process transactions using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong organizational, written, and verbal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Ability to troubleshoot and follow up on customer issues. Skilled in conflict resolution, problem-solving, and negotiation. Customer-oriented: empathetic, patient, and responsive. Capable of multitasking and self-management. Strong team player with excellent interpersonal skills. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Serve as the welcoming face of toll operations at the Bay City facility, • Assist customers with setting up new accounts and addressing inquiries or concerns, • Process payments using toll operations back-office systems, • Handle in-person customer issues related to toll activities, complaints, and account management, • Support incoming customer service calls and resolve issues professionally, • Collaborate with team members to enhance the overall customer experience, • Perform end-of-day shift balancing and deposit reporting, • Maintain consistent attendance and adhere to scheduled shifts WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Proficient in computer-based data entry, • Fluent in English (spoken and written), • Strong organizational, verbal, and written communication skills, • Availability to work shifts, including weekends, • Experience handling cash using computerized systems, • Ability to troubleshoot and follow up on customer issues, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused, empathetic, and patient, • Able to multitask, stay focused, and manage time independently, • Team-oriented with a strong commitment to service excellence, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Serve as the welcoming face of toll operations at the Bay City facility, • Assist customers with setting up new accounts and addressing inquiries or concerns, • Process payments using toll operations back-office systems, • Handle in-person customer issues related to toll activities, complaints, and account management, • Support incoming customer service calls and resolve issues professionally, • Collaborate with team members to enhance the overall customer experience, • Perform end-of-day shift balancing and deposit reporting, • Maintain consistent attendance and adhere to scheduled shifts WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Proficient in computer-based data entry, • Fluent in English (spoken and written), • Strong organizational, verbal, and written communication skills, • Availability to work shifts, including weekends, • Experience handling cash using computerized systems, • Ability to troubleshoot and follow up on customer issues, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused, empathetic, and patient, • Able to multitask, stay focused, and manage time independently, • Team-oriented with a strong commitment to service excellence, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Job Description Title: Retail Community, Women’s Specialist Department: Retail Reports To: Den Manager Location: Tampa Position Summary Greyson is seeking a Women’s Community & Styling Specialist to help shape and grow the future of the Greyson Women’s Collection, Scarlet, within our retail locations. This is more than a traditional retail role. We are looking for someone who is passionate about fashion, styling, relationships, and community. Someone excited to help build an authentic women’s business within a rapidly growing luxury lifestyle brand. The ideal candidate is deeply connected to the Greyson aesthetic and lifestyle and understands how to create meaningful client relationships through elevated service, thoughtful styling, and genuine community engagement. This individual will serve as both a stylist and brand ambassador, helping bring the Greyson Women’s world to life through one-on-one appointments, in-store experiences, local partnerships, and community-driven events. We are looking for someone who naturally inspires others, builds relationships effortlessly, and thrives in environments that blend fashion, hospitality, and entrepreneurship. This role offers the opportunity to help grow a category, cultivate a loyal women’s client community, and become a key voice in shaping the women’s experience within the Den. At Greyson, we believe style is personal, community matters, and the best retail experiences feel inspiring, welcoming, and authentic. Key Responsibilities • Help build and grow the women’s business within the location through elevated styling, relationship building, and clienteling, • Deliver highly personalized styling experiences that reflect the Greyson women’s aesthetic and lifestyle, • Build and maintain a strong client book through proactive outreach, networking, appointments, and follow-up, • Create meaningful relationships within the local community to drive awareness and connection to the Greyson Women’s brand, • Partner with store leadership to host women’s-focused events, styling experiences, trunk shows, wellness partnerships, and community activations, • Develop relationships with local women’s organizations, fitness communities, golf communities, social clubs, and other aligned lifestyle partners to build a genuine community, • Serve as the in-store expert on Greyson Women’s products, fit, styling, and seasonal collections, • Inspire and educate the broader retail team through Women’s Product Knowledge and styling sessions, • Operate with an entrepreneurial mindset by identifying opportunities to grow women’s sales, customer acquisition, and community engagement within the market, • Maintain flexibility to support peak business periods, weekends, store events, and appointment-based selling opportunities, • Represent the Greyson brand and lifestyle with authenticity, confidence, and passion Required Skills & Qualifications • 3+ years of experience in women’s apparel sales, styling, and clienteling within a luxury, premium, or elevated retail environment, • Strong passion for fashion, styling, and delivering elevated client experiences, • Deep understanding of women’s apparel, fit, wardrobe building, and styling, • Existing client book or established local relationships strongly preferred, • Entrepreneurial mindset with a passion for building business through relationships and community, • Proven success in relationship-based selling and client development, • Strong communication and interpersonal skills, • Self-motivated, proactive, and highly relationship-oriented, • Passion for the Greyson Women’s aesthetic, lifestyle, and brand, • Comfortable hosting events, styling appointments, and engaging within the local community, • Ability to work a flexible schedule aligned to peak business periods, events, and client appointments What Success Looks Like • Growth of the women’s business within the location, • Development of a loyal and engaged women’s client community, • Elevated styling experiences that create long-term client relationships, • Increased engagement through women’s-focused events and partnerships, • Strong repeat business and client retention, • Increased confidence and knowledge of women’s products across the store team, • Helping establish Greyson Women’s as a meaningful lifestyle presence within the market BENEFITS Greyson is proud to offer employees a comprehensive benefits package that include • Unlimited Paid Time Off, • Paid Sick Leave, • 13 annual paid company holidays, • Competitive employee discount, • Paid Family Leave Program (maternity and bonding), • Company paid long-term and short-term disability, • Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k), and 401(k) Roth, • Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions Why Greyson Greyson is built on a passion for storytelling, authenticity, and community. Inspired by sport, tailoring, and modern luxury, the brand blends sophistication with functionality to create a lifestyle that moves seamlessly between sport, work, travel, and everyday life. As Greyson Women’s continues to grow, we are looking for individuals excited to help shape the future of the category while creating meaningful relationships and unforgettable client experiences along the way.

Job Description Job Title: Lead Electrician Company: Lunex Power Inc. Location: Tampa FL Job Type: Full-time About Lunex Power: Lunex Power is a leading renewable energy company committed to providing sustainable and innovative energy solutions. We specialize in the design, installation, and maintenance of solar power systems, battery storage solutions, and electric vehicle charging infrastructure. With a dedication to environmental stewardship and clean energy, Lunex Power is at the forefront of the green energy revolution. Job Description: Lunex Power is seeking a qualified Electrician to join our team. As an Electrician at Lunex Power, you will play a vital role in the installation, maintenance, and troubleshooting of electrical systems for solar power installations, battery storage systems, and electric vehicle charging stations. This is an excellent opportunity for an experienced electrician looking to contribute to the growth of a forward-thinking renewable energy company. Key Responsibilities: 1. Installation: Safely and efficiently install electrical components, wiring, and equipment for solar power systems, battery storage solutions, and electric vehicle charging stations., 2. Maintenance: Perform routine maintenance and inspections of electrical systems to ensure their optimal performance and reliability., 3. Troubleshooting: Diagnose and resolve electrical issues, faults, and malfunctions in a timely manner., 4. Compliance: Adhere to all safety regulations, industry standards, and local electrical codes while working on projects., 5. Documentation: Maintain accurate records of installations, repairs, and maintenance activities., 6. Collaboration: Work closely with the project team to ensure seamless project execution and quality control., 7. Customer Interaction: Interact with customers professionally, addressing their questions and concerns regarding electrical systems. Qualifications: • Minimum of 2-3 years of experience as a Lead Electrician, Journeyman preferred, • Strong knowledge of electrical systems and components., • Familiarity with residential electrical systems, main service panels and main electrical services, • Excellent problem-solving skills and attention to detail., • Ability to work independently and as part of a team., • Strong communication and customer service skills., • Physical fitness and ability to work in various outdoor conditions., • Valid driver's license Benefits: • Competitive salary commensurate with experience., • Health, dental, and vision insurance., • Retirement savings plan., • Opportunities for career growth and training in renewable energy technologies., • Employee discounts on Lunex Power products and services. Lunex Power is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences. Join Lunex Power and be a part of the clean energy revolution! Company DescriptionLunex Power Inc. is a forward-thinking renewable energy company dedicated to providing innovative solar solutions for residential, commercial, and industrial clients. Headquartered in Tampa FL, we are committed to helping individuals and businesses transition to clean, sustainable energy. At Lunex Power Inc., sustainability is more than a goal—it’s our mission. We strive to empower communities to reduce their carbon footprint while creating energy independence. Our team of dedicated professionals works collaboratively with clients, tailoring renewable energy solutions to meet their unique needs and contribute to a greener future.Lunex Power Inc. is a forward-thinking renewable energy company dedicated to providing innovative solar solutions for residential, commercial, and industrial clients. Headquartered in Tampa FL, we are committed to helping individuals and businesses transition to clean, sustainable energy. At Lunex Power Inc., sustainability is more than a goal—it’s our mission. We strive to empower communities to reduce their carbon footprint while creating energy independence. Our team of dedicated professionals works collaboratively with clients, tailoring renewable energy solutions to meet their unique needs and contribute to a greener future.

Job Description RESPONSIBILITIES: Client Engagement + Sales Leadership • Cultivate and nurture relationships with clients, understanding their style preferences, fit requirements, and wardrobe needs., • Drive made-to-measure sales through personalized consultations, proactive outreach, and effective follow-ups., • Manage client appointments and walk-in consultations to optimize sales opportunities., • Educate clients on fabric options, garment construction, and customization possibilities to create a tailored experience., • Actively seek opportunities to drive traffic and increase appointments through local networking and partnerships., • Achieve and exceed individual sales targets and contribute to team goals within the Nordstrom environment. Fittings and Alterations • Conduct accurate fittings and pinning sessions to ensure garments meet client expectations for fit and comfort., • Manage and complete customer appointments efficiently, ensuring all alterations and fittings are performed with precision., • Oversee the fitting process by holding accountability for quality and efficiency., • Collaborate with Nordstrom tailors and Indochino specialists to communicate customer requirements effectively., • Educate clients on the fitting process and set clear expectations for alterations and delivery timelines., • Maintain a high level of attention to detail during fittings to uphold Indochino’s quality standards. Customer Experience • Deliver an elevated shopping experience that reflects Indochino's commitment to luxury and craftsmanship., • Handle client inquiries and resolve concerns with professionalism and urgency, ensuring positive outcomes., • Provide in-the-moment support to ensure each client’s needs are met promptly and effectively., • Ensure all client measurements, preferences, and orders are accurately documented and communicated to internal teams., • Conduct post-purchase follow-ups to ensure satisfaction and drive repeat business. Operational Excellence • Maintain the Indochino shop-in-shop space to the highest standards, reflecting luxury and brand integrity., • Assist with inventory management, merchandising, and the visual presentation of product offerings., • Ensure the shop is prepared for daily operations and secured at the end of each day in line with Nordstrom’s policies., • Maintain accurate records of sales, alterations, and client interactions. Entrepreneurial Mindset & Brand Representation, • Act as a brand ambassador for Indochino, representing the brand with professionalism and expertise within Nordstrom., • Drive local marketing efforts to increase awareness and foot traffic to the shop-in-shop location., • Identify new opportunities for business growth within the Nordstrom environment., • Collaborate with Nordstrom partners and Indochino management to elevate the client experience and optimize sales. REQUIREMENTS: • 3+ years of experience in luxury fashion sales, preferably within made-to-measure menswear., • Strong understanding of garment construction, fabrics, and tailoring techniques., • Exceptional interpersonal skills with the ability to build rapport and trust with clients., • Proven track record of meeting and exceeding sales targets in a competitive luxury retail environment., • Excellent communication skills, with the ability to articulate styling advice and customization options effectively., • Proficiency in iOS and MS Office applications; familiarity with Nordstrom POS systems is an asset., • Flexibility to work evenings, weekends, and holidays as required by the Nordstrom environment., • Entrepreneurial mindset with a proactive approach to driving sales and enhancing the customer experience. WHY WORK AT INDOCHINO: • Luxury Environment: Represent a leader in made-to-measure menswear within one of the world’s most respected retailers., • Career Growth: Gain hands-on experience in luxury sales with opportunities for advancement within Indochino’s growing retail operations., • Collaborative Team: Work alongside both Indochino and Nordstrom teams to deliver exceptional client experiences., • Customer Focused: Join a company that values high-touch service and empowers its team to deliver unforgettable experiences. Compensation Range: $18-20

Job Description Welcome to Lunex Power! We are a locally-owned solar engineering and procurement contractor dedicated to transforming the way families access energy. We pride ourselves on delivering exceptional customer service, ensuring that each client feels valued and understood. With a focus on rapid installations and numerous growth opportunities, Lunex Power is the ideal place for driven individuals looking to make an impact in the energy sector. As a Sales Representative with us, your day-to-day responsibilities will involve engaging via door to door sales with families struggling with high electricity bills and offering them affordable solar solutions. Our role emphasizes upward mobility; as you gain experience and demonstrate success, there will be numerous opportunities for advancement within the company! PAY $52000-$150,000 Sales Representative Qualifications: • Strong work ethic and a desire to learn in a fast-paced environment, • Experience in sales or a related field is preferred, although we welcome candidates with no relevant experience who are eager to be trained, • Excellent communication and interpersonal skills to effectively engage with clients, • A passion for sustainable energy and helping others, • Ability to work independently and as part of a team Sales Representative Benefits: • Daily training sessions to enhance skills and knowledge in the solar industry, • Competitive commission structure with earning potential to make over six-figures annually, • Paid training compensation upon completion of initial training, • A positive work culture focused on growth, development, and making a difference in the community. Apply to be a sales representative TODAY and a member of our team will reach out to you by phone. You could have an interview as soon as this week! Job Type: Full-time Benefits: • Paid training Ability to Commute: • Tampa, FL (Required) Work Location: In person Company DescriptionLunex Power Inc. is a forward-thinking renewable energy company dedicated to providing innovative solar solutions for residential, commercial, and industrial clients. Headquartered in Tampa FL, we are committed to helping individuals and businesses transition to clean, sustainable energy. At Lunex Power Inc., sustainability is more than a goal—it’s our mission. We strive to empower communities to reduce their carbon footprint while creating energy independence. Our team of dedicated professionals works collaboratively with clients, tailoring renewable energy solutions to meet their unique needs and contribute to a greener future.Lunex Power Inc. is a forward-thinking renewable energy company dedicated to providing innovative solar solutions for residential, commercial, and industrial clients. Headquartered in Tampa FL, we are committed to helping individuals and businesses transition to clean, sustainable energy. At Lunex Power Inc., sustainability is more than a goal—it’s our mission. We strive to empower communities to reduce their carbon footprint while creating energy independence. Our team of dedicated professionals works collaboratively with clients, tailoring renewable energy solutions to meet their unique needs and contribute to a greener future.