Dance Journey Coordinator - Front Desk/Sales
25 days ago
Las Vegas
Job DescriptionSalary: $16-$20 The Movement Dance Experience is growing! Were looking for an exceptional, detail-oriented, and customer-focused Dance Journey Coordinator to be the welcoming face of our studio. As the Dance Journey Coordinator, youll be the first point of contact for hundreds of dancers and familiesboth in person and over the phone. Youll provide outstanding support, assist with administrative tasks, and ensure every guest feels valued and taken care of. This is more than a front desk roleits a chance to make an impact, help families navigate their dance journey, and be an essential part of our team. If youre looking for a temporary job, a stepping stone, or just a place to clock in and out, this may not be the right fit. But if you thrive in a fast-paced, people-focused environment and love creating an exceptional experience for others, wed love to hear from you! This position requires availability during the following hours: Monday through Thursday, 2:30 PM to 8:30 PM; Friday, 8:30 AM to 12:30 PM; and Saturday, 8:30 AM to 2:30 PM. Applicants must be able to commit to this schedule. Candidates with scheduling conflicts during these times are asked not to apply. Who Were Looking For Customer Service Superstars • Warm, welcoming, and able to provide 6-star service to every guest., • Comfortable engaging with both parents and children in a friendly and professional manner., • Quick thinkers who can manage multiple tasks efficiently., • Excellent with administrative work, scheduling, and maintaining organized digital and physical records., • Comfortable working on computers, using software, and navigating spreadsheets, emails, and studio management systems., • Excited about learning sales techniques and helping families find the best classes, programs, and products to enhance their experience., • Greet every guest with enthusiasm and provide guidance on studio programs, events, and policies., • Assist new trial students, ensuring a smooth and welcoming first experience., • Answer phone calls, emails, and in-person inquiries quickly and efficiently., • Handle customer concerns, questions, and complaints with a solutions-focused approach., • Schedule trial classes, make-up sessions, and track student absences., • Maintain accurate customer records and documentation., • Organize and update Google Drive files, studio forms, and reports as needed., • Oversee studio supplies, keeping materials stocked and ready., • Help drive enrollment by guiding families through the registration process., • Proactively recommend class options, merchandise, and additional services to meet students needs., • Follow up on leads, trial students, and past members to encourage enrollment and retention., • Assist with merchandise sales, transactions, and maintaining a well-organized retail area., • Capture quick but high-quality Instagram-worthy photos and videos of classes and events., • Upload content to shared folders for the team to review and use in promotions., • Keep the front desk and common areas clean, organized, and welcoming., • Report any maintenance needs, supply shortages, or equipment issues to management., • Starting Pay: $16$20/hour, • Performance-Based Bonuses Compensation can increase with demonstrated excellence in customer service, retention, and enrollment support., • Opportunities for Professional Growth As you grow in the role, additional leadership opportunities may become available., • A Studio That Feels Like Home We are a passionate, tight-knit team that values connection and service., • Opportunities for Professional Development We invest in training and growth for our team members. What do you think? If youve just read this and it sounds like a great fit because you know you can bring exceptional energy, organization, and service to this rolewed love to hear from you! Were looking for individuals who thrive in a fast-paced, people-focused environment and are excited to contribute to a supportive, growth-driven team. If youre passionate about creating meaningful experiences for our dancers and families, apply today!