JUMP crew- Part-time
10 months ago
Bluffdale
Job Description DESCRIPTION WEEKEND AVAILABILITY REQUIRED. Come work with us at JUMP by Limitless Flight, the world's first hyperreal wingsuit simulator! We are seeking top-tier candidates to join our team as JUMP Crew. Our hyper-immersive location-based VR venue (known as JUMP Hangars) is where our customers can experience and enjoy JUMP. Our customers, JUMP Pilots, will experience the thrills of a highly immersive human flight experience and reflect on what it means to master their destiny. Our JUMP Crew will guide our Pilots throughout their experience. This includes Check-In, Suit Up and Suit Down, operating the attraction and monitoring the Pilot's progress inside the attraction. This role is critical to helping each and every one our Pilots have a life-changing experience. The ideal candidate has experience working in a fast-paced, high-volume attraction environment while still delivering exceptional and memorable experiences for every individual. Preferred candidates have previous experience in the attractions industry [location-based virtual reality, location-based experiences, theme parks, amusement parks, waterparks, family entertainment centers], although not required. DUTIES • Keep safety as the priority focus while operating the JUMP attraction., • Enthusiastically greet each Pilot into the JUMP Hangar and proactively answer any questions about JUMP or the JUMP attraction., • Ability to rotate through the following positions daily:, • Front Desk Agent, • Load/Suit-up, • Bay Operator, • Always present an outstandingly kind, empathetic, and authentic demeanor., • Load and unload Pilots into their JUMP Suits and the JUMP attraction efficiently while ensuring safety checks and crosschecks., • Swiftly and efficiently handle any emergency situations (and negate potential emergency situations) to ensure the safety of Pilots and Crew Members., • Empathize and actively listen to de-escalate issues (or potential issues) to resolve their concern fully. Thrive as a team player in a fast-paced, high-energy, change-oriented environment., • Maintain cleanliness of JUMP Suits, Helmet, Pilot public areas and corridors., • Maintain a professional demeanor while performing demonstrations for investors, celebrities, and other high-profile clients., • Utilize JUMP systems and tools, including JUMP attraction system, point-of-schedule, and inventory systems., • Perform other related duties and assignments as required and as assigned by JUMP Hangar Leadership.QUALIFICATIONS, • Must be willing to run and troubleshoot the simulators (JUMP Bays)., • Must be at least 18 years to be considered for this role., • Must reside or be willing to reside in the greater Salt Lake, Utah area., • Must be willing to submit and successfully pass a background check., • Strong interpersonal and communication skills., • Physical demand includes prolonged standing, pushing, pulling, twisting, kneeling, constant bending and lifting up to 25 lbs (12 kg), using both arms., • Be able to handle challenging situations and perform multiple tasks at one time., • Provide courtesy to our Pilots with good communication skills and a service mindset., • A team player and be able to handle problems individually energetic, patient, positive, and proactive., • Flexible/adaptable working in an indoor environment with varying shift times is required., • Basic English communication skills., • Complete the two-week evaluation and all necessary JUMP Crew qualification(s) required for performing the role and positions, and complete and pass all post-employment training and assessments (including but not limited to On-Job Training).DETAILS, • Role: Regular, part-time, hourly, • Pay Range: $15-$16 hourly, DOE, • Able to work Friday and Saturday, • Work during the holidays, • Be willing to work events