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Customer Service Advisor (Fixed Term Contract) Location:Nottingham (hybrid work available) Salary: 24000 (pro rata) 1000 (Pro rata bonus) Type:Fixed term contract (6-9 months) Benefits: Private Healthcare Pension 25 days holiday rising to 30 over 5 years Group life insurance income protection Gym Discounts Free Fuel Fridays Employee of the Quarter Employee Referral program Established in the 80s our client has grown to become one of the top ten largest value-added resellers in the UK. Today they are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult define adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home. As aCustomer Services Administratorat XMA youll play a vital role in supporting the Customer Experience (CX) strategy. Youll be the first point of contact for the customers ensuring their queries are resolved efficiently and professionally. From delivery issues to returns and credits youll handle it all with a smile and a solution-focused attitude. Key Responsibilities: Customer Service Advisor • Respond to customer queries via phone email and ticketing system., • Investigate and resolve issues such as delivery problems credit requests and returns., • Collaborate with internal teams and third-party suppliers to ensure seamless service., • Meet KPIs and SLAs set by the Customer Services Manager., • Identify root causes of recurring issues and implement preventative measures., • Support continuous improvement initiatives across the business. What Were Looking For: Essential: • Experience in a customer service environment., • Strong communication and relationship-building skills., • Ability to work under pressure and meet deadlines., • Proficiency in Microsoft Office and familiarity with CRM systems. We are registered Disability Confident Employer (Level 2) and as such we will ensure that individuals who have a disability are provided reasonable accommodation to enable full participation in the job application and interview process. If you have any such requirements please do not hesitate to contact us on our email which is we will be happy to action your requests. KEYWORDS: Administrator Customer Service Problem Solving Communication. Required Experience: Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1

Job title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: 35000 p/a Benefits: Private Healthcare Pension 25 days holiday rising to 30 over 5 years Group Life Insurance Income Protection Gym Discounts Free Fuel Fridays Employee of the Quarter Employee Referral program and many more. Are you organised detail-oriented and passionate about delivering excellent IT services Join a dynamic Service Delivery team as aService Support Managerand help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role with hands-on experience and mentoring from experienced SDMs. Established in the 80s XMA has grown to become one of the top ten largest value-added resellers in the UK. Today were an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult define adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a Service Support Manager youll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. Youll be involved in customer communications contract administration performance reporting and service improvement initiatives. What Youll Do: Service Support Manager • Act as a point of contact for routine service queries and communications, • Schedule and coordinate customer meetings prepare agendas and track actions, • Assist with contract administration and maintain service documentation, • Support performance tracking against SLAs and KPIs, • Prepare clear and accurate service reports, • Analyse customer feedback and service metrics, • Strong organisational and administrative skills, • Confidence working with data and producing reports, • Basic understanding of IT service management (ITIL knowledge is a plus), • Proficiency in Microsoft 365 tools (Excel Word Teams SharePoint), • Excellent communication skills both written and verbal, • A proactive detail-oriented mindset and eagerness to learn We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race colour religion national origin age sex sexual orientation gender identity physical or mental disability protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 2) and as such we will ensure that individuals who have a disability are provided reasonable accommodation to enable full participation in the job application and interview process. If you have any such requirements please do not hesitate to contact us on our email which is we will be happy to action your requests. Keywords: Service Delivery Coordinator IT Service Support Analyst Service Delivery Associate Service Management Administrator Service Management Support Specialist Required Experience: Manager Key Skills MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications Employment Type : Full-Time Experience: years Vacancy: 1

We are looking for a Lead Engineer to join our Ascend Cloud Foundation Platform team. We unlock the power of data to create opportunities for consumers businesses and society. At lifes big moments from buying a home or car to sending a child to university to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. Reporting into our Senior Client Delivery Manager you will to join an established agile team with a passion and lead a technical team that supports innovation learning and collaboration. Ensure that the team follows the highest technical standards. Support Agile methods to deliver high value outcomes. Main responsibilities: • Lead an outstanding Agile technical team, • Build data pipelines and data lake, • Deliver quality software, • Collaborate with the risk security and compliance teams to ensure adherence to regulatory requirements (e.g. GDPR PCI DSS) and industry standards related to data privacy and security, • Understand where there are overlapping technical requirements in your team and other teams and help build out technology roadmaps, • Codebase ownership, • Technical Application ownership Qualifications : • Strong experience with DevOps & IaC tooling - Terraform CI/CD pipelines Git Jenkins, • Strong experience of developing on Apache Spark/Hadoop, • Strong experience with AWS cloud services including (but not limited to) AWS Glue S3 Step, • Strong experience building data pipelines and data lake, • Experience of the full development lifecycle/application Lifecycle Management Tools - BitBucket & Jira, • Significant experience of programming using Scala or Python. Configuration as code principles and API integration, • Ability to explain solutions to technical and non-technical audiences, • Write clean scalable and re-usable code that implements SOLID principles common design patterns where applicable and adheres to published coding standards, • Ability to analyse investigate and compare large data sets when required, • Functions Lambdas EventBridge SQS and Lake formation, • Experience with automated testing methodologies Additional Information : Benefits package includes: • Hybrid working, • Great compensation package and discretionary bonus, • Core benefits include pension bupa healthcare sharesave scheme and more Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills Apache Hive,S3,Hadoop,Redshift,Spark,AWS,Apache Pig,NoSQL,Big Data,Data Warehouse,Kafka,Scala Department / Functional Area: Product Development Experience: years Vacancy: 1

Experian Data Office is looking for a Operational Data Manager to help ensure the governance quality and operational readiness of enterprise data assets is of the highest possible standard. You will help deliver strategic programmes transformation programmes and business-as-usual operations through data management practices tooling oversight and partner engagement. This is an individual contributor position with a hybrid work pattern Nottingham based role reporting to Head of Operational Data Governance. Working within the Operational Data Governance team key responsibilities of the role include; • Developing and maintaining critical data governance MI and reporting relating to a range of data assets across the width of the UK&I business, • Engage with metric owners to lead improvements and communicate performance expectations, • Identifying and highlighting opportunities to improve data governance and alignment across data repositories applications and products, • Providing consultancy support to a range of internal stakeholders to ensure robust data management and governance activities are followed and maintained, • Supporting transformation programmes for enterprise data management across client product and HR domains, • Understanding and deploying organic data quality tooling such as Aperture into the governance arena, • Identify and lead data governance improvement initiatives and projects as may be required, • Act as a champion for robust and compliant data governance across the UK&I business Qualifications : • Data Management experience, • Data Governance knowledge regulatory knowledge i.e. GDPR, • Meta-data analysis, • Data consultancy & project management experience. Additional Information : Benefits include:- • Flexible work environment working hybrid or in the office if you prefer., • Great compensation package and discretionary bonus plan, • Core benefits include pension bupa healthcare sharesave scheme and more Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills SQL,Data Collection,GCP,Master Data Management,R,Data Management,Clinical Trials,User Acceptance Testing,Data Warehouse,SAS,Oracle,Data Analysis Skills Department / Functional Area: Data Management Experience: years Vacancy: 1

The Product Marketing Manager accelerates the development of product marketing activity for products within the Credit and Verification Services portfolio. You will work closely with our go-to-market product management and market engagement teams to build relevant propositions and product marketing assets with customer needs and business requirements. Reporting into the Head of Product Marketing you will help improve market awareness of our products and grow engagement amongst our main markets to increase sales revenue and prominence of our brand supporting the positioning and sales enablement of existing products within the portfolio as well as new products and key strategic initiatives. We are looking for an experienced marketer who can support this initiative bring innovative positioning of our products and create engaging and thought provoking content that positions our main capabilities. Objectives: • Exhibit an understanding of markets and buyers to create and develop relevant propositions, • Create clear communications to support the product management team to explain our value proposition and product development., • Collaborate with our teams to develop marketing and sales content plus go-to-market strategy plans for assigned products/solutions., • Work with product teams and other experts to create enablement content including competitive and trend analysis market segmentation and FAQs., • Help develop a range of product marketing programs as required including customer case studies demo videos and product training courses., • Partner with Product Legal and Compliance teams on value proposition product positioning and messaging to ensure these are compliant and fit-for-purpose to ensure we meet our regulatory responsibilities. Qualifications : • Degree or equivalent experience Additional Information : Benefits package includes: • Hybrid working, • Great compensation package and discretionary bonus, • Core benefits include pension bupa healthcare sharesave scheme and more Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills Conveyancing Paralegal,Fireworks,Logistics,Clinical,Avionics Experience: years Vacancy: 1

We are looking for a Senior Product Manager with experience gained from a B2B sector to manage and accelerate the growth of our Ascend Analytics products for model lifecycle management. This will be from build to deployment to governance management and the application in combination with data for credit risk analytics across multiple markets including consumer and commercial lending fraud prevention and insurance. Reporting into our Product Director you will define product innovation-focused model lifecycle management and building into product roadmaps creating and supporting go-to market plans and marketing campaigns for specific products. You will also be involved in the discovery and validation stages. This is an exciting opportunity to join one of our core Product teams to drive the growth of our innovate cloud-based credit decisioning products. Qualifications : • Strong product management experience gained within a B2B and SaaS organisation, • Experience in credit reference data behavioural data and fraud prevention data, • Experience using AI / ML within products, • Experience with model lifecycle management processes (build deploy and governance management)., • Experience of the lenders JTBD in the risk and affordability decision flows for new and existing customers., • Awareness of relevant regulation and regulators. (FCA / PRA SS1/23 others), • Successful background in creating go to market and commercialisations strategies., • Partnership and collaborative style with experience communicating complex technical concepts to a variety of audiences written verbal and presentation. Engaging informative and to the point and experience in storytelling Additional Information : Benefits package includes: • Hybrid working, • Great compensation package and discretionary bonus, • Core benefits include pension bupa healthcare sharesave scheme and more Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity. Grade: C / EB7 #LI-LC1 #LI-hybrid This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills Adobe Analytics,Data Analytics,SQL,Attribution Modeling,Power BI,R,Regression Analysis,Data Visualization,Tableau,Data Mining,SAS,Analytics Department / Functional Area: Product Management Experience: years Vacancy: 1

Were looking for an analytical Product Manager to join our platform team with a focus on understanding and shaping the foundations of our technology estate. This role is ideal for someone with 34 years of product experience who enjoys solving complex problems working cross-functionally and translating insights into clear relevant requirements. Reporting into our Head of Product you will help assess our current platform capabilities identifying opportunities for improvement and helping define the requirements to support a more flexible scalable platform- one that enables faster change and easier deployment for our clients. Main Responsibilities: • Conduct a structured assessment of the current platform estate identifying gaps overlaps and areas for simplification., • Lead discovery activities to understand user needs technical constraints and business goals., • Apply Jobs To Be Done (JTBD) methodology to uncover the core tasks and outcomes users are trying to achieve., • Collaborate with senior product and engineering colleagues to define and document platform requirements., • Translate insights into clear user stories epics and acceptance criteria to support delivery teams., • Help develop a platform roadmap that balances short-term improvements with long-term flexibility., • Facilitate workshops interviews and research sessions with internal stakeholders and users., • Stay informed about platform best practices and contribute ideas for continuous improvement. Qualifications : • Experience in product management business analysis or a related role., • Analytical with a structured approach to discovery and documentation., • Familiarity with Jobs To Be Done user research or service design techniques., • Ability to work with cross-functional teams., • A collaborative mindset while contributing your own perspective., • An interest in platform thinking systems design and ensuring scalable product delivery. Additional Information : • Hybrid working, • Great compensation package and discretionary bonus, • Core benefits include pension bupa healthcare sharesave scheme and more Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here #LI-Hybrid This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Department / Functional Area: Product Management Experience: years Vacancy: 1

Interna Grade: D We are looking for a Commercial Manager to join the Commercial Management team providing services to the UK B2B and B2C business to help reach its financial targets with an acceptable level of commercial and contractual risk. Reporting to the Lead Senior Commercial Manager you will help the business from a contractual perspective by supporting and where required leading the negotiation and conclusion of commercial contracts with our customers. The team consists of its own legal resource and is supported by other departments in the business including Pricing Compliance Regulatory and the Finance teams to ensure that the wider commercial implications are considered when structuring negotiating and concluding deals. You will ensure that appropriate commercial frameworks processes and policies are in place to ensure that all necessary deal governance steps are followed so that all the Experian contracts are commercially acceptable risks are understood and mitigated appropriate compliance and regulatory standards are met and the deal overall is in the interests of the company and following internal procedures. Qualifications : * Degree qualification or equivalent qualifications * Experience in contracting data software & solutions in a B2B environment * Strong ability to share knowledge and work well as part of a team; as well as ability to work set team priorities and lead a team * Experience supporting or directly interacting with sales and account managers * Ability to communicate very effectively with senior management Desirable * A strong knowledge of contract law contract management or contract structures or data agreements * Degree in Law or qualified lawyer Additional Information : Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills Forecasting,Hyperion,Cost Management,Construction Estimating,QlikView,Bus Driving,Analysis Skills,HubSpot,Salesforce,Market Research,negotiation,Financial Planning Experience: years Vacancy: 1

We are recruiting for a crucial Customer Service Executive position within our Background Checking team based in our Nottingham office. You will be part of an important team within Experian and to promote both your customer service and administration skills and starting on a career path that offers fantastic career progression and learning opportunities. Reporting into the Team Manager you will have experience excellent customer service skills which you will utilise to support our clients and customers throughout their employment screening journey. You will conduct several of the component parts of the employment screening process which will allow you to build your confidence and understanding of multiple screening methods including contacting clients candidates and referees by telephone email and live chat to gain required information. Qualifications : * Experience delivering an outstanding customer experience * Experience working in a target environment * Enthusiastic and motivated * Manage confidential information * Stay up to date with industry trends * Preferable previous call center/live chat experience Additional Information : Benefits package includes: * Hybrid working - 2 days per week office based - Nottingham based * Great compensation package and discretionary bonus plan * Core benefits include pension bupa healthcare sharesave scheme and more * 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Could this be the role for you Apply now to start your journey with Experian! (Internal grade: G) Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here #LI-Hybrid Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Remote Work : No Employment Type : Full-time Key Skills Abinitio,Business Analysis,Logistics & Procurement,Client Services,Business Analytics Department / Functional Area: Customer Service Experience: years Vacancy: 1

Assistant General Manager – PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37. Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant General Manager will become a key part of

Assistant General Manager – PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37.5 hours per week. Predominantly working 8am – 4pm, Monday to Friday but also able to provide cover on late shifts, 12.00 – 8pm and some weekends Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant General Manager will become a key part of our clients existing, friendly and experienced property team. You’ll be delivering the best resident experience, ensuring that they maintain the building to the highest standard and are compliant in all areas. You will build strong relationships with your team, who deliver the highest standards. You will be getting involved in mini-projects supporting with debt, sales and the lead-up to summer turnaround. You will work with stakeholders, third party contractors and universities, championing the needs of customers and leading by example. You’ll be working closely with people and customers to ensure that everyone is working and living in a fun, safe and friendly environment. You’ll support your team members with rebooking, sales, events, compliance, safety and welfare, and the summer turnaround. • Lead the management of certain onsite departments and be the magic ingredient that brings the team ...

Job Title: Housing with Support Manager Location: Nottingham Salary: £27,563 Hours: Part time 25 hours per week OR Full time 37.5 hours per week with some floating Overall responsibility Our client’s sheltered housing service provides an on-site housing management and support service to enable people to live as independently with as much choice and control over their lives as possible. We aim to provide a stimulating and lively environment to help motivate people to engage with an active social life if they chose to. It is designed for customers over the age of 55 who want to enjoy living within a safe and secure community environment. This role provides an effective high-quality housing management service to all customers living in client’s Sheltered accommodation including maintenance, health and safety and cleanliness of the schemes. Key Responsibilities and Outcomes • Receiving referrals and facilitating property viewing., • Carrying out a home visit 2-4 weeks after a customer has moved in to ensure they have settled in and confirm contact details to report housing management issues., • Undertaking 6 monthly tenancy/household audits or whenever there is a change in circumstances., • Providing advice to customers to reduce, manage and maintain rent arrears and set ...

Every student is different and so are the teams that work in our properties. Ideally you will be an experienced Assistant Manager or Manager from either a student accommodation background (PBSA), BTR, hotels, hospitality or leisure industry. No two days are the same in student accommodation, if you

General Manager (Maternity Cover), nottingham. We’re working with one of the UK’s leading student accommodation providers to appoint a General Manager for a large site in Cardiff (15-month maternity cover).

Are you a commercially astute Senior Quantity Surveyor/ Commercial Manager ready to step into a pivotal role with a property developer shaping London's skyline? This is a fantastic opportunity to join a forward-thinking business that delivers large-scale high rise hotel and student accommodation sch

Are you an experienced Design Manager from a Civils or Geotechnical background, passionate about delivering technically excellent and buildable design solutions? Laing O'Rourke invites you to be part of a critical national programme, shaping high-quality living accommodation for service personnel. R