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Job Profile for Project Manager - DM45674 Position: Project Manager Location: Sutton, London (Office-based) Salary: £45,000 - £60,000 per annum (DOE) An exciting opportunity has arisen for an experienced Project Manager to join a specialist contractor delivering high-end interior projects across Central London. This role is ideal for a Project Manager with experience working on luxury residential properties, five-star hotels, or premium hospitality environments. You will take full ownership of projects from order through to final account, working closely with internal teams, clients, and site personnel to ensure exceptional standards are met. Approximately 95% of projects are based in Central London, with the remaining 5% across surrounding regions and occasional overseas works. Project Manager - Job Overview Manage projects from contract award through to completion and final account Lead and coordinate site teams across multiple high-end interior projects Ensure works are delivered on programme, to specification, and to the highest quality standards Prepare and submit monthly valuations and applications for payment Review drawings, specifications, and programmes, producing accurate sub-programmes Manage material call-offs and coordination with workshops and suppliers Act as the primary point of contact for clients and consultants Prepare and manage RAMS and project documentation Maintain high standards of health & safety, organisation, and site presentation Project Manager - Job Requirements Proven experience delivering high-end residential, luxury housing, or five-star hotel projects Background in interiors, specialist trades, or high-quality construction environments Strong commercial awareness, including valuations and cost control Excellent Excel skills, including formulas and calculations Ability to read and interpret technical drawings and programmes Health & Safety qualifications such as SMSTS, SSSTS, and/or CSCS Strong communication and client-facing skills Highly organised, proactive, and capable of managing multiple projects Project Manager - Salary & Benefits Salary: £45,000 - £60,000 per annum (DOE) 25 days holiday plus Bank Holidays Employer pension contribution Life insurance Retail discount scheme Full training and ongoing professional development Long-term opportunity within a well-established, supportive businessBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Customer Care Executive Full-Time; Monday- Friday 7.30am- 5pm (Office based) Description Our client is a Reputable, family run business based in Hook, UK. They design and manufacture quality lighting solutions for the automotive industry. As they embark on a journey of growth, they are seeking a Customer Care Executive to join their team. As Customer Care Executive you will provide a world class level of customer care that cements lifelong partnerships by thinking like the customer, being an ambassador and going the extra mile Responsibilities: Act at all times in the best interests of the customer and giving genuine advice. Dealing with any incoming enquiries. Process sales orders Manage the customer care inbox Create customer case numbers Following cases through to a meaningful and mutual close in a timely manner. Ensuring account managers are informed of cases that need escalating. Send accurate order confirmations Keep customers updated on order/delivery updates Fielding all new enquiries straight to Business Development for qualifying Taking forward all orders from the Business Development Team and ensuring the customer is looked after from point of order onward Notify the appropriate Manager or Team Leader of any issues. Requirements Customer mindset Excellent phone manner - polite, friendly, confident to ask questions Be able to cope in a crisis/able to deal with issues thrown at them Be proactive and willing to jump in A team player Be able to cope with fast paced and ever growing/changing list of prioritiesBenefits Salary- £30,000-£35,000. Inclusion on company bonus scheme Access to Lifeworks perks scheme, Free lunch and snacks, Fresh coffee, 25 days holiday plus bank holidays

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

Senior Mechanical Project Manager £100,000 per annum Surbiton, Surrey Fixed term contract Reports to: Pre-Construction & Technical Director Qualifications & Experience HNC/HND or Degree in Mechanical Engineering or related discipline. Proven experience delivering large-scale mechanical or building services projects within Central London. Strong capability in project, contract, and cost management Excellent understanding of mechanical design, construction methodologies, and commissioning. Advanced proficiency in Microsoft Office, project planning, and cost management tools. Relevant Health & Safety qualifications (e.g. SMSTS, IOSH, NEBOSH). Prior experience working with commercial and/or infrastructure clients desirable. Have direct experience of being responsible to deliver a £2m+ mechanical package About the Role My client are seeking an experienced Senior Project Manager to lead the delivery of a large- scale mechanical pipework installation project for a new hospital wing near Surbiton, Surrey. The successful candidate will be responsible to deliver the project-from design review and procurement to installation and commissioning-ensuring all works are delivered safely on time, and within budget. This role requires a dynamic leader with deep technical knowledge of mechanical systems, strong commercial and contractual awareness, and the ability to manage multiple complex projects simultaneously. Key Responsibilities: Health, Safety & Compliance Lead by example in creating a safe, compliant working environment across all projects. Ensure comprehensive Risk Assessments and Method Statements are prepared, reviewed, and implemented by the site management team. Promote a proactive safety culture, encouraging open reporting of incidents and continuous improvement. Ensure the site management team conduct record site inductions, toolbox talks, and audits in accordance with company policy. Ensure the site management team monitor and enforce compliance with all health, safety, and environmental legislation. Project & Operational Management Manage the full lifecycle of the mechanical project, ensuring programme, quality, and budget objectives are achieved. Be responsible to oversee daily project operations, resolving issues swiftly to maintain progress and client satisfaction. Coordinate with design, procurement, and construction teams to ensure efficient project execution. Produce accurate financial and operational performance reports for senior management. Design & Technical Leadership Review and approve mechanical design documentation for constructability, performance, and compliance. Manage design coordination and change control Conduct technical and constructability reviews to optimise delivery and minimise rework. Act as the technical authority for the mechanical installation discipline, disseminating best practice and lessons learned. Commercial & Contract Management Lead contract administration, negotiation, and performance management. Prepare, assess, and defend claims for delay, disruption, and variation, including forensic delay analysis and quantum evaluations. Ensure all contractual obligations are fulfilled, and risks are managed effectively. Independently prepare cost plans and detailed cost estimates for projects of varying scale. Oversee cost forecasting, budget monitoring, and final account settlement in collaboration with the commercial team. Financial & Profit Management Maintain strict control over budgets, cost plans, and project margins. Ensure transparent and auditable cost reporting, including cash flow and profitability analysis. Implement strong procurement and cost control measures across labour, plant, and materials. Identify opportunities to improve efficiency and profitability across the project portfolio. Site & Construction Management Oversee mechanical installation works within the live construction sites with support from the site management team. Coordinate site activities, ensuring adherence to design, programme, and safety standards. Ensure projects are completed to a high standard of quality and workmanship. Leadership & People Management Lead, mentor, and motivate project delivery teams, fostering a collaborative and accountable culture. Maintain adequate staffing levels and oversee performance management for direct reports. Resolve personnel and subcontractor issues efficiently while maintaining positive relationships. Uphold company values, ensuring compliance with all HR, safety, and operational policies. This is a fantastic opportunity to work for a successful and growing Mechanical Contractor who have been around for over 35 years and have a superb industry reputation for high quality workmanship and project delivery. Please contact Russel Cleverley at Penguin Recruitment in CONFIDENCE

Our client is expanding their friendly and professional sales team, and they are seeking a highly motivated individual to manage and assist in the management of client portfolios, fostering existing customer relationships and building new opportunities whilst reflecting the company’s culture and passion for their wonderful, sustainable product. You will be responsible for maintaining an excellent knowledge of product ranges, customers, competitors, and any activity that is happening within the industry. You will manage and update company CRM system, support the sales team in administrative duties assist in maximising the sales opportunities for the business. You will research and assist opening new account opportunities, monitor and report on account performance in weekly reviews and proactively contribute and support B2B communications, product launches and promotions. You will also be happy to attend/host trade fairs and exhibitions. Ideally you will have a working knowledge and exposure to the retail sector and have Account Management experience. You will assist the company Sales Representatives with their administration and ensure that the CRM database is up to date and ensure that their activities are recorded. You will have previous experience as a Key or National Account Manager and have B2B experience, ideally working with retailers. CAR OWNER/DRIVER ESSENTIAL FOR CLIENT VISITS AND TRADE FAIRS. Monday - Friday, 9am - 5.30pm, OFFICE BASED, NOT HYBRID £35 - 50K,depending on experience level Hampton