Offres business manager à PeterleeCréer des alertes d'emploi

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Location: Peterlee, County Durham, UK Contract: Permanent Hours: Full Time, | 36.5 hours per week Salary: £99,310 - £124,138 Reference: R0000394755 Additional Information • Domestic relocation support is available for this position, • Approximately 10% travel required, • 5 Days on site Shape the Future of Global Supply Chain Operations at Caterpillar This is an exciting opportunity to join one of Caterpillar’s manufacturing facilities at a time of continued growth and transformation. As Senior Supply Chain Manager, you will lead all supply chain activities across the Peterlee site, driving operational excellence, supplier performance and end-to-end supply chain strategy. Working as a key member of the Business Unit Leadership Team, you will play a critical role in supporting a modern manufacturing operation that continues to invest in automation, digital technologies and advanced manufacturing processes. Leading an organisation of approximately 250 employees, you will help shape the future of the facility, develop high-performing teams and deliver improvements that enhance efficiency, resilience and customer outcomes. This role offers a unique combination of strategic influence, operational leadership and people development, with the opportunity to make a lasting impact within a global organisation committed to innovation and continuous improvement. About Caterpillar Peterlee Caterpillar Peterlee is the global source of Cat® Articulated Trucks, manufacturing an eight-model product range serving industries including mining, construction, quarrying and aggregates. Our facility combines advanced manufacturing techniques, robotics, automation to deliver products that support customers worldwide. Every machine produced in Peterlee contributes to projects and operations across the globe. What You’ll Do Strategic Leadership • Shape and deliver the facility’s supply chain strategy as a member of the Business Unit Leadership Team, ensuring alignment with regional and global priorities., • Lead strategic sourcing, category management and S&OP activities to drive business performance., • Deliver supply chain objectives and key enterprise performance measures through continuous improvement and operational excellence. Supply Chain & Operational Excellence • Lead end-to-end supply chain operations to ensure supply continuity, operational efficiency and delivery to customer demand., • Develop supplier resilience and performance through strategic partnerships and continuous improvement., • Drive improvements across planning, logistics and inventory management to deliver business and customer outcomes. People Leadership • Lead and develop a high-performing team, creating a culture of collaboration, accountability and continuous improvement., • Build organisational capability through coaching, talent development and succession planning., • Foster strong alignment and communication across supply chain, logistics and manufacturing teams. Building Strong Partnerships • Develop strategic supplier and stakeholder relationships to strengthen supply chain and value chain performance., • Foster cross-functional collaboration across the business and global network to achieve shared objectives. Performance & Accountability • Drive supply chain performance by managing key operational metrics and using data-driven insights to deliver continuous improvement and business results. What You’ll Bring Qualifications • Degree-qualified or equivalent experience in Supply Chain, Operations, Engineering, Business or a related discipline. Skills & Experience You will bring significant experience within a complex manufacturing, operations or supply chain environment, alongside the ability to lead both strategic initiatives and operational execution. Key capabilities include: • Strategic thinking and long-term planning experience, • Strong analytical, and critical thinking skills, • Supply chain forecasting and demand planning expertise, • Inventory management and optimisation, • Logistics and distribution management, • Manufacturing Requirements Planning (MRP), • Supplier relationship and performance management, • Change leadership and transformation delivery, • Data-driven decision making, • Excellent communication and stakeholder management skills We’d Be Particularly Interested If You Have • Experience with Lean and Six Sigma methodologies., • APICS CPIM and/or CSCP certification., • Experience leading large-scale business transformation initiatives., • Strong commercial and business acumen., • A track record of developing innovative solutions to complex operational challenges., • Experience establishing policies, governance frameworks and performance standards., • Deep understanding of supply chain best practice in a manufacturing environment. Background Experience • Extensive leadership experience within Supply Chain and/or Operations., • Experience in inventory management, purchasing, logistics, distribution or supplier management., • Exposure to modern supply chain systems, digital technologies and global operations., • Demonstrated success in delivering meaningful improvements in safety, performance and operational effectiveness. The panel cannot make assumptions when shortlisting therefore please demonstrate yourqualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitateshortlisting. Benefits: • 25 days annual leave,, • Up to 31% Bonus, • Contributory pension scheme - Caterpillar will double the employee’s contribution Up to 10%, • Contributory share scheme - Caterpillar will match 50% of the employee’s contribution., • Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. Why Join Caterpillar? Joining Caterpillar means becoming part of a team that values collaboration, innovation and continuous improvement. At Peterlee, you’ll find: • A supportive and inclusive culture, • Opportunities to influence strategy and drive meaningful change, • Ongoing professional development and career growth, • The chance to lead at scale within a global organisation, • A workplace focused on safety, respect and continuous learning About Caterpillar For more than 100 years, Caterpillar has helped customers build a better, more sustainable world. Our products and services support industries that shape modern life, from construction and mining to energy and infrastructure. Together with our global dealer network, we deliver innovative solutions that help customers succeed while contributing to a lower-carbon future. This position requires working onsite five days a week. Posting Dates: September 21, 2026 - October 4, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply #J-18808-Ljbffr

MTrecs new career opportunity Our client are specialists in their industry sector, if you are a Finance Manager and have experience managing business services this role could be ideal for you. • Build, develop and coordinate the Finance & Business Services function in close collaboration with Group Finance and Group HR, ensuring alignment with Group policies, systems, controls and ways of working., • Provide hands on leadership across finance, payroll, administration and people services activities during the site's growth phase., • Develop scalable systems, processes and controls capable of supporting future business expansion., • Support the development of a high performance culture aligned with values and leadership principles., • Lead all site finance activities, ensuring compliance with Group policies, procedures and financial controls in close corporation with Group Finance and HR., • Prepare annual budgets, forecasts and long term financial plans. Produce accurate monthly management accounts and business performance reporting., • Provide financial analysis and insight to support operational and strategic decision-making. Manage cash flow, working capital and cost control activities., • Support capital investment decisions, business cases and strategic growth initiatives., • Establish and monitor key financial performance indicators and ensure appropriate reporting to site and Group management., • Support operational leaders in identifying opportunities to improve profitability, productivity and financial performance., • Coordinate payroll activities and ensure accurate employee related financial administration., • Support recruitment, onboarding and employee lifecycle processes. Maintain people related records, policies and reporting requirements., • Support employee engagement, communication and people development initiatives. Coordinate facilities, office administration and site business support services., • Ensure business support functions operate efficiently and effectively to support manufacturing and aftermarket operations., • Develop and maintain effective financial controls, governance processes and compliance procedures., • Develop ERP, reporting and management information processes that improve business visibility and decision making. Identify opportunities for process improvement, standardisation and automation across finance and people services activities., • Ensure compliance with statutory, financial, payroll and employment related requirements. Support internal and external audit activities as required., • Lead the local implementation and deployment of the Group ERP platform within the UK operation., • Work closely with Group Finance, IT and operational teams to establish standardised processes, controls and reporting structures., • Support system testing, data migration, user training and adoption activities. Ensure ERP capabilities support financial reporting, payroll administration, operational planning and management information requirements., • Drive continuous optimisation of ERP processes and reporting capabilities following implementation., • ACA, ACCA or CIMA qualified (or qualified by experience)., • Significant experience within finance leadership roles in a manufacturing environment., • Experience producing management accounts, financial reporting and business performance analysis, budgeting, forecasting and financial planning experience., • Experience building, developing or transforming finance and business support functions within a growing organisation., • Strong commercial awareness and business partnering capability. Strong ERP systems knowledge and advanced Excel capability., • Proven ability to deliver financial and business support leadership whilst maintaining direct ownership of day to day operational activities. Excellent communication, organisational and stakeholder management skills., • Experience within engineering or manufacturing businesses. Knowledge of project costing and contract-based manufacturing environments., • Experience supporting business startups, greenfield operations or periods of rapid growth., • Experience working within an international organisation., • Experience implementing ERP, reporting or business process improvement initiatives., • CIPD qualification or exposure to HR/People Services leadership responsibilities. Excellent salary. Regional employer of choice #J-18808-Ljbffr

Build, develop and coordinate the Finance & Business Services function in close collaboration with Group Finance and Group HR, ensuring alignment with Group policies, systems, controls and. Our client are specialists in their industry sector, if you are a Finance Manager and have experience managing

About us: GEM Partnership was established in 2009 to deliver recruitment solutions with exceptional levels of service to both our clients and the candidates we represent, in 2017 we introduced our training division to further cement our position as a provider of complete workforce solutions. GEM Partnership caters for all types of employment needs, from permanent and temporary recruitment to dynamic on-premises training solutions, we have the expertise, talent pipeline, and proven track record to meet, and even exceed, our clients requirements. At GEM Partnership we believe our biggest asset is our staff and we support a healthy and happy workplace by being a Disability Confident Employer as well as holding the Better health at Work Maintaining Excellence status. GEM Partnership is committed to Safer Recruitment and upholding the Keeping Children Safe in Education standards and as such, is positively committed to safeguarding and promoting the welfare of the children, young people and vulnerable adults who attend its education and training provision. All existing and prospective employees are expected to share this commitment. The Role We are expanding our delivery team and are looking for talented professionals to delivery bespoke vocational Manufacturing pre-employment programmes throughout the North East. We require experienced professionals who have a background in delivering manufacturing pre-employment programmes which are innovative and inspiring training sessions. The role will involve working with our highly prestigious clients to deliver bespoke pre-employment training to support the upskilling of our talent pool. The role of the Trainer is to develop and facilitate exciting and engaging learning journeys. Ensuring that client and candidate expectations are achieved whilst making informed judgements about the range of evidence a candidate will produce to demonstrate their knowledge and competence to meet the programme and business requirements. The Trainer will be committed to delivering a high-quality service to our clients and innovative skills solutions to all stakeholders involved in the learning projects and support our business in achieving our mission, vision and strategy bringing to life GEM Trainings core values in all they do. Department Delivery Reports into Operations Manager Direct reports None Delivery of Training Delivering group based training sessions that are engaging and practical to embed tools and techniques that are relevant to the candidates industry in a simulated environment. Deliver engaging, current and cutting-edge pre-employment programmes to upskill candidates aligned to the skills gap identified as LEP priorities within the sectors we work in. Monitoring and evaluating the delivery to feed into continuous improvement cycle. Share best practice with your peers. Contribute to the review of the quality of provision and implementation of any changes through standardisation Assessment Carrying out assessments in accordance with assessment specifications and correctly completing all compulsory assessment documentation. Achieve KPIs set including timely completions, submission of learner evidence i.e. OPE. Ensuring evidence provided by candidates is sufficient to meet requirements. Providing objective feedback to the candidate about performance and achievement . Devising and agreeing an assessment action plan with the candidate as appropriate . Completing all relevant assessment forms and returning them to the internal quality function. Providing feedback to the internal quality assurer . Upholding the standards of the qualification Promote Equality & Diversity, Safeguarding and Health & Safety and embed within delivery (hot topics). Information, Advice and Guidance (IAG) throughout the learner journey . Supporting our Self-Assessment (SAR) by compliance of Curriculum Course Review completion. Attend Team Meetings, Standardisation and CPD events as and when required. Assist in the development of individual learning plans and set appropriate targets for candidates throughout their programme. Attend visit as required by the awarding body. Keeping and maintaining records in line with awarding body and subcontracting procedures. Promote and implement policies and procedures Essential: Experience of delivering Vocational Manufacturing pre-employment programmes Desirable IQA experience. Industry experience in Manufacturing and Continuous Improvement, Business Improvement Techniques up to Level 2 work based learning or equivalent Functional Skill Maths and English Level 2 Essential Assessing Qualification (D32/33, A1 or TAQA) Teaching qualification (minimum PTLLS). Desirable IQA Qualification Appointment to this role will be dependent on pre-employment checks which may include references and a satisfactory DBS Enhanced Disclosure and Barring Service Check. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search. TPBN1_UKTJ

Build, develop and coordinate the Finance & Business Services function in close collaboration with Group Finance and Group HR, ensuring alignment with xwzovoh Group policies, systems, controls and. Our client are specialists in their industry sector, if you are a Finance Manager and have experience

Business Development Manager - Waste Peterlee£30,000 - 35,000 base (negotiable to £37K - 38K) + OTE £55K+ 1st year uncappedHours: 37. About the RoleThis is a full 360 Business Development position within a fast-growing organisation.

Executive Assistant / Office Manager Seaham | £30,000-£50,000 DOE | Temporary | Immediate Start We're looking for an experienced Executive Assistant / Office Manager to provide high-level support within a busy international business based in Seaham. This is an urgent temporary opportunity, initially for approximately 2 months with the potential to extend, and we are looking for someone who is available to start immediately, ideally this week. The role will provide direct support to 4-5 C-suite executives, alongside broader support to the Senior Leadership Team. This is a fast-paced and varied position, so previous experience operating at EA or PA level is essential. The Role Key responsibilities will include: Providing high-level support to 4-5 C-suite executives Managing complex and changing diaries across multiple senior stakeholders Coordinating UK and international travel and accommodation Arranging meetings, meeting rooms and associated requirements Supporting the wider Senior Leadership Team Managing conflicting priorities and responding to requests at pace Liaising confidently with internal and external stakeholders Providing wider office management and administrative support as required Supporting the smooth day-to-day running of the office Liaising with colleagues across international officesDue to the international nature of the business, there may occasionally be a requirement to respond to emails or telephone calls outside of standard UK working hours, so some flexibility will be required. About You To be considered, you will need: Previous experience working at EA or PA level is essential Experience supporting C-suite executives, directors or senior leadership teams Strong diary management and meeting coordination experience Experience arranging complex travel, ideally including international travel The confidence to support multiple senior stakeholders simultaneously Excellent organisation and prioritisation skills Strong communication and relationship-building skills A proactive approach and the ability to work autonomously The ability to adapt quickly and hit the ground running Immediate availability, ideally with the ability to start this weekThe Details Role: Executive Assistant / Office Manager Location: Seaham Salary: £30,000-£50,000 DOE, paid on an hourly basis Contract: Initially approximately 2 months, with potential to extend Hybrid: 4 days office-based / 1 day working from home Hours: Either 8:30am-4:30pm or 9:00am-5:00pm, Monday to Friday Parking: Free onsite parking Start: ImmediateInterested? Due to the urgency of this requirement, please only apply if you have previous EA/PA-level experience and are available to start immediately or within the next few days. If you're an experienced EA or PA who is confident supporting senior stakeholders and looking for an immediate opportunity, apply today with your up-to-date CV and availability for immediate consideration. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

NES Fircroft are currently recruiting for a Contract Coordinator for our client, who are a global, industry-leader in power cabling, working on a flag UK energy project. Contracts Co-Ordinator Location: Seaham Hybrid working: 3-days on-site, 2 days from home Duration: Initial 12-month contract The Contract Coordinator provides comprehensive commercial, contractual, procurement, financial, and document control support to project delivery teams on large-scale infrastructure projects. Reporting to the Contract Manager, the role acts as a central coordination point between project, commercial, finance, procurement, SHEQ, and client interfaces to ensure contractual compliance, cost control, timely cash flow, and robust document management throughout the project lifecycle. Reporting Line • Reports to: Contract Manager, • Works closely with: Project Managers, Quantity Surveyors, Finance, Procurement, Logistics, SHEQ, Engineering and Client Representatives Key Responsibilities Procurement & Purchase-to-Pay Management • Review installation design Bills of Quantities and prepare sourcing trackers for all items to be procured, including cables, accessories, hire equipment and services. • Keeping hire equipment records up to date, ensuring data accuracy. • Managing the purchase to pay process for the HV projects business including raising of purchase requisitions, B2B requisitions and call off orders. • Seek quotations for goods and services, as requested by the project teams, and actively negotiate where possible to reduce the overall cost to the business. • Actively monitor and manage the purchase order coverage, highlighting to the Contract Manager and Project Manager, any purchase order coverage which is likely to be exceeded. • Control and minimise the use of emergency purchase orders. • Assign suitable project engineers to each job ensuring holiday periods are covered and liaising across departments when support is required. • Support logistics activities, including coordination of deliveries with suppliers and factories where required. Invoice, Payment & Cash Flow Management • Managing the approval of invoices through the goods receipting process, including seeking approval from the project team and recorded goods receipts within the GR tracker for each project. • Act as the central point of contact for invoice queries, coordinating responses and resolutions with internal stakeholders. • Ensure timely submission of payment applications to clients and raise project invoices in line with contractual requirements to support consistent cash flow. • Review client feedback on payment applications and coordinate responses or resubmissions as required. Commercial & Contract Support • Maintain and update change management registers, including variations, compensation events and related commercial records. • Support the drafting, review and issue of commercial documentation such as applications for payment, variations, compensation events, cost reports and notices. • Notify project delivery teams of incoming and outgoing contractual and commercial correspondence. • Attend coordination meetings with clients and internal teams to discuss progress, issues and contractual matters where required. Financial Reporting & Audit Support • Review cost centre reports to ensure expenditure is allocated correctly, liaising with Finance to correct misallocations where required. • Collate and analyse cost data for monthly financial reviews and forecasts, ensuring costs are accurately categorised. • Assist the Contract Manager in updating forecasts, monitoring project budgets and preparing final cost versus tender analyses at project close-out. • Complete project questionnaires and provide supporting documentation for interim and year-end audits, including contracts, variations, authorisations and cost reports. Document Control & Project Administration • Manage project documentation in line with company and client requirements. • Issue and control document numbers through the Master Document Register (MDR), ensuring revision status and document metadata are kept up to date. • Control the creation, review, distribution and transmission of documents throughout the document lifecycle. • Upload, manage and archive documents within SharePoint or other document management systems. • Track document submissions, client review comments, responses and resubmissions against contractual timescales. • Format and proofread documents to ensure compliance with company standards. • Assist with compilation of final project handover and close-out files. • Provide general administrative and coordination support across the project as required. Project Coordination & Quality Support • Raise and track non-conformance reports as required. • Coordinate Factory Acceptance Tests (FATs), including scheduling, client invitations and attendance where required. • Manage technical queries and ensure actions are closed out in a timely manner. • Support preparation of monthly dashboards and contribute to management reporting. SHEQ Responsibilities • Maintain compliance with Health & Safety at Work Act 1974, Environmental Protection Act 1990 and all applicable company and client SHEQ procedures. • Update and submit SHEQ KPI data as required. • Support and participate in SHEQ initiatives and improvement activities, including completing safety audits on site. • Report near misses, incidents and improvement opportunities. • Ensure appropriate use and maintenance of PPE. Person Specification: Essential • Experience in a contract administration, contract coordination or commercial support role within construction, infrastructure or engineering projects. • Understanding of purchase-to-pay processes, invoice management and cost control. • Strong organisational skills with the ability to manage multiple priorities and deadlines. • Proficient in Microsoft Office applications. • Strong interpersonal, communication and stakeholder management skills. • Proactive, self-motivated and detail-oriented approach. • Flexibility to adapt to changing priorities and deadline Desirable • Experience working under FIDIC and/or NEC forms of contract. • Experience with document control systems and audit support. • Exposure to large-scale or multi-disciplinary projects. • SAP experience is desirable but not essential With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

MTrecs new career opportunity Our client are specialists in their industry sector, they are looking to recruit a QHSE & Continuous Improvement Manager . The Job youll do Perform product and process inspections to verify compliance with customer, engineering and company requirements. Act as the site's Quality Controller during the start-up phase until the quality team is established. Review inspection records, test results and manufacturing documentation. Manage non-conforming products and coordinate containment activities. Conduct first-off, in-process and final inspections as required. Support production teams with quality-related decision-making and problem resolution. Establish inspection standards, quality checkpoints and control plans. Develop inspection documentation and quality records. Analyse quality performance data and identify improvement opportunities. Support customer inspections and audits. Develop and maintain the Integrated Management System. Lead the implementation and ongoing development of ISO 9001. Prepare the business for certification and surveillance audits. Drive quality assurance and quality control activities across the site. Lead internal audits and audit programmes. Develop and maintain CAPA processes. Lead root cause investigations and ensure effective corrective actions are implemented. Promote a strong behavioural safety culture. Champion employee wellbeing initiatives. Support environmental compliance and sustainability objectives. Act as the site's subject matter expert for Quality, Health, Safety, Environmental and Continuous Improvement activities. Develop and deliver QHSE training and awareness programmes. Personally conduct audits, risk assessments, inspections and workplace observations. Facilitate Continuous Improvement initiatives across the business. Establish performance metrics and reporting systems for QHSE and Continuous Improvement. Facilitate Kaizen events, improvement workshops and structured problem-solving activities. Support operational teams with practical day-to-day quality and safety issues. Spend significant time within production and service areas, engaging directly with employees, identifying risks, solving problems and driving standards. Build the foundation for future departmental growth whilst remaining actively involved in operational activities. About You Be motivated by building systems, processes and teams from the ground up. Enjoy spending time on the shop floor working directly with operational teams. Have a pragmatic, solutions-focused approach to problem solving. Lead by example and influence through visible presence and engagement. Be capable of working independently with limited resources during the early stages of business growth. Demonstrate resilience, adaptability and a strong sense of ownership. Degree, HNC/HND or equivalent qualification in Engineering, Quality, Health & Safety or a related discipline, Qualified Lead Auditor, IOSH Managing Safely. Demonstrable experience implementing and maintaining ISO 9001 management systems. Previous hands-on experience undertaking quality inspection or quality control activities. Strong understanding of CAPA, root cause analysis and auditing methodologies. Proven ability to work independently and establish quality processes in a growing or changing business environment. Desirable NEBOSH General Certificate, Mental Health First Aider qualification. Wellbeing Champion experience, Experience implementing or maintaining ISO 14001 and ISO 45001. Lean or Continuous Improvement qualification. Experience supporting a start-up, greenfield or rapidly growing manufacturing operation. The Rewards and the Benefits Excellent salary. Regional employer of choice. TPBN1_UKTJ

About Us At Everflow, we’re on a mission to reshape the utility industry. We’re an award-winning, fast-growing business delivering smarter, greener water, waste and connectivity solutions to businesses across the UK and we’re proud of the impact we make every day. Our quest is simple but powerful: bringing services together to make lives simple. By saving our customers time, money, and energy, we give them the headspace to focus on what really matters growing their businesses and making an impact. And while free coffee and ping pong are nice (very nice, actually), they’re not the reason people stay. Our culture is. We value authenticity over ego, curiosity over comfort, and progress over perfection. We trust our people, encourage bold ideas, and believe success should never come at the cost of wellbeing or belonging. About the role Everflow is a multi-utility provider to UK businesses, supplying water and wastewater, waste services and connectivity. Serving customers well across three verticals depends on having the right people, with the right skills, available at the right time. That is what resource planning exists to solve. This is the senior planning role in the business and it is deliberately broad. You own workforce planning end to end: the long-term staffing strategy and capacity framework, plus the forecasting and scheduling cycles underneath them. There is no planning manager below you to hand delivery to, so you will build the forecast, run the capacity model, and work with contact centre managers to turn it into schedules that hold up. You will also own how our Twilio telephony is configured from a planning and experience perspective, and you are expected to use AI to build tooling and automation that makes a small function punch well above its weight. One Real-Time Analyst reports to you. What you'll own Forecasting, capacity and scheduling. Build and own short, medium and long-term forecasts across voice, email and digital contact, plus back-office workload, recognising that water, waste and connectivity generate different demand patterns and need different skills to serve. Own the capacity model, shrinkage assumptions and the resulting staffing requirement. Produce schedules and coordinate their delivery with contact centre managers, agreeing how flexibility, training, leave and overtime are handled so plans survive contact with a real week. Staffing strategy and planning framework. Set the long-term staffing strategy that supports the business plan, covering skill mix and multi-skill capability as well as headcount. Own the planning framework so assumptions are consistent, documented and defensible when challenged. Real-time and intraday performance. Define real-time targets, escalation playbooks and intraday governance. Lead and develop the Real-Time Analyst, setting the standard for how intraday risk is spotted, communicated and recovered, and partner with operational leaders to optimise delivery across the network rather than team by team. Twilio telephony and contact experience. Own how our Twilio estate is configured and how it performs, working with Tech where changes touch integration or security. That covers routing and queueing logic, skills-based allocation, IVR and self-service journeys, wait-time and callback treatment, and the agent desktop experience. Understand what routing decisions are doing to occupancy, abandonment, repeat contact and agent effort, and change the configuration when the evidence says to. AI, automation and tooling. Find where AI can remove manual effort or produce insight we do not have today, then build it: automated forecast refreshes and schedule production, intraday commentary, contact-driver summarisation at scale, forecast augmentation, or an internal tool that saves the operation hours a week. You do not need a software background, but you do need the curiosity to work out what is now possible and the persistence to get it running in production rather than in a demo. Workforce insight. We have a dedicated Analytics team within Business Performance who build and maintain our Power BI reporting, so this is not a report-building role. What matters is that you are fluent in using those reports, know what good workforce MI looks like, and can set clear requirements for the analysts who produce it. Be honest in your reporting about forecast accuracy and plan performance, including when we got it wrong. Improvement and influence. Design how workforce management operates at Everflow and the roadmap to improve it. Bring evidence to executive and senior stakeholder discussions and use it to move decisions, including the uncomfortable ones about cost, service levels and the trade-offs between them. What we're looking for Substantial hands-on experience in workforce planning or resource planning, at manager level or above, in a multi-channel contact centre or comparable operational environment. Demonstrable ownership of forecasting, capacity planning and scheduling as a practitioner. You have built the models, not just reviewed them. Strong command of the mechanics: SLA, AHT, occupancy, adherence, shrinkage, and Erlang and non-Erlang capacity modelling, including where each breaks down. Genuine technical competence with cloud telephony software, ideally Twilio. Comfortable configuring routing, queues, IVR and self-service flows and the agent experience, and clear on how those settings affect both the customer journey and the numbers you plan against. The technical literacy to work as a peer with Tech, Product and Analytics. You can hold a confident conversation about integrations, APIs, data flows and release impact, specify what you need from an analyst or developer, and challenge a proposed solution that would damage service or planning accuracy. Practical experience applying AI or automation to planning and operational problems, with examples of what you built and what changed as a result. Strong analytical skills and advanced Excel, with the modelling discipline to keep a complex workbook trustworthy. Confident reading and interrogating Power BI reporting. Credibility with senior stakeholders. You can explain a capacity model to a director, defend the assumptions, and adjust when someone finds a hole in it. Useful but not essential: experience of using SQL; exposure to the utilities industry. How you'll work At Band 6 you operate as a senior leader at Everflow. That means communicating with transparency and consistency so people stay aligned through change; anticipating risk and holding high standards under pressure; working across tribes and building the partnerships that make planning possible; leading through complexity; connecting the planning agenda to our 2030 vision; and creating the conditions for people to do their best work. What We Offer We take rewarding our people seriously (and not just with biscuits). You’ll get a competitive salary with annual reviews, a generous pension of up to 8% employer contribution, and life insurance worth up to three times your salary. You’ll enjoy hybrid working (up to three days from home), the option to buy or sell up to five days of annual leave, an extra celebration holiday, and enhanced parental and sickness benefits. There’s also free breakfast, free parking, an on-site gym at our Peterlee HQ, access to an EV company car scheme, and a cycle-to-work scheme. For your wellbeing, we offer 24/7 counselling, virtual GP access, and a healthcare cash plan covering dental, physio, and optical care because looking after people shouldn’t stop at work. Equal Opportunities Everflow is proud to be an equal opportunities employer. We’re committed to creating an inclusive, diverse workplace where everyone feels respected, valued, and able to be themselves. Through our Equity, Diversity, Inclusion and Belonging (EDIB) policy, we ensure fair access to opportunities for all, regardless of background

MTrecs new career opportunity Our client are specialists in their industry sector, if you are a Finance Manager and have experience managing business services this role could be ideal for you. Key Responsibilities Build, develop and coordinate the Finance & Business Services function in close collaboration with Group Finance and Group HR, ensuring alignment with Group policies, systems, controls and ways of working. Provide hands on leadership across finance, payroll, administration and people services activities during the site's growth phase. Develop scalable systems, processes and controls capable of supporting future business expansion. Support the development of a high performance culture aligned with values and leadership principles. Lead all site finance activities, ensuring compliance with Group policies, procedures and financial controls in close corporation with Group Finance and HR. Prepare annual budgets, forecasts and long term financial plans. Produce accurate monthly management accounts and business performance reporting. Provide financial analysis and insight to support operational and strategic decision-making. Manage cash flow, working capital and cost control activities. Support capital investment decisions, business cases and strategic growth initiatives. Establish and monitor key financial performance indicators and ensure appropriate reporting to site and Group management. Support operational leaders in identifying opportunities to improve profitability, productivity and financial performance. Coordinate payroll activities and ensure accurate employee related financial administration. Support recruitment, onboarding and employee lifecycle processes. Maintain people related records, policies and reporting requirements. Support employee engagement, communication and people development initiatives. Coordinate facilities, office administration and site business support services. Ensure business support functions operate efficiently and effectively to support manufacturing and aftermarket operations. Develop and maintain effective financial controls, governance processes and compliance procedures. Develop ERP, reporting and management information processes that improve business visibility and decision making. Identify opportunities for process improvement, standardisation and automation across finance and people services activities. Ensure compliance with statutory, financial, payroll and employment related requirements. Support internal and external audit activities as required. Lead the local implementation and deployment of the Group ERP platform within the UK operation. Work closely with Group Finance, IT and operational teams to establish standardised processes, controls and reporting structures. Support system testing, data migration, user training and adoption activities. Ensure ERP capabilities support financial reporting, payroll administration, operational planning and management information requirements. * Drive continuous optimisation of ERP processes and reporting capabilities following implementation. About You ACA, ACCA or CIMA qualified (or qualified by experience). Significant experience within finance leadership roles in a manufacturing environment. Experience producing management accounts, financial reporting and business performance analysis, budgeting, forecasting and financial planning experience. Experience building, developing or transforming finance and business support functions within a growing organisation. Strong commercial awareness and business partnering capability. Strong ERP systems knowledge and advanced Excel capability. Proven ability to deliver financial and business support leadership whilst maintaining direct ownership of day to day operational activities. Excellent communication, organisational and stakeholder management skills. Desirable Experience within engineering or manufacturing businesses. Knowledge of project costing and contract-based manufacturing environments. Experience supporting business startups, greenfield operations or periods of rapid growth. Experience working within an international organisation. Experience implementing ERP, reporting or business process improvement initiatives. CIPD qualification or exposure to HR/People Services leadership responsibilities. The Rewards and the Benefits Excellent salary. Regional employer of choice

Site Manager - Seaham Project: £2m - Transport hub redevelopment and active travel improvement scheme Location: Seaham Duration: 5 Months Job Type: Freelance / Contract Reporting into: Contracts Manager What We're Looking For Relevant Qualifications: SMSTS - essential First Aid - essential Valid CSCS - essentialExperience: Proven track record delivering highways, infrastructure, public realm or transport improvement projects valued between £2m-£5m Strong understanding of highways specifications, health & safety requirements and quality control procedures within civil engineering projectsKey Skills: Superb negotiation abilities Competent IT / software skills Extensive Health and Safety knowledge Effective communication skills, verbal and written Ability to organise and manage project schedules Proven ability to lead, support, and direct a team effectively A solid understanding of relevant regulations and standards In-depth understanding of construction methods, materials, and building processes Exceptional focus on detail to ensure adherence to quality standards and specificationsAbout the Company Our client is a well-established regional construction contractor with a strong reputation for delivering high-quality projects across the commercial, education, industrial and public sectors. Renowned for their commitment to quality, safety and client satisfaction, they have a proven track record of successfully delivering new-build, refurbishment and fit-out projects ranging from £1m to £12m. Their collaborative approach and focus on repeat business have established them as a trusted partner for both public and private sector clients. The Opportunity We are seeking an experienced Site Manager to lead the delivery of a £2m transport hub and active travel infrastructure project. You will oversee site operations, coordinate subcontractors, manage programme delivery, and ensure health and safety, quality and project objectives are achieved through to successful completion. Previous experience delivering highways, infrastructure, public realm or civil engineering projects within live public environments is highly desirable. Key Responsibilities Inductions Tool box talks Site safety inductions Liaise with external stakeholders Conduct and attend routine site meetings Reporting regularly and consistently to the Director Address any problems or disputes that arise throughout Oversee package expenses, maintaining alignment with the budget Comply with health and safety regulations throughout all work operations Recognise possible threats to the works, implementing strategies to address them Coordinate and manage daily site activities, overseeing workers, subcontractors, and suppliers Managing resources such as materials, equipment, and labor to ensure they are used efficiently and effectively Serve as the principal contact between the project team, clients, and stakeholders, delivering regular updates on project progress Maintaining precise records of all project elements, such as contracts, permits, change orders, and communications Enhance and maintain positive client relationships by resolving concerns and ensuring their satisfaction with project developments Organize and supervise inspections conducted by regulatory authorities, ensuring necessary corrections or adjustments are promptly addressedContact Details: Simon Jones - Regional Manager T: (phone number removed)

Job Title: Operations Manager Location: Peterlee Salary: Competitive The Company: Theo James Executive is partnering exclusively with an established and ambitious North East manufacturer to recruit an experienced Operations Manager for its operation in Peterlee. Operating within a technically demanding, quality-critical manufacturing environment, the business has built a strong reputation for engineering and manufacturing excellence while supplying major global customers. The company is entering an exciting period of development, with significant new product introduction, continued investment in systems and operational capability, and a clear ambition to build scalable, world-class processes capable of supporting future UK and international growth. This is an opportunity for an operational leader to make a genuine impact within a business where decisions can be made quickly, leaders remain close to the operation, and culture, engagement and trust are central to future success. Job Description: As Operations Manager, you will become a key member of the senior leadership team, taking ownership across Production and Supply Chain while playing an important role in the wider operational development of the business. This is not simply a role focused on maintaining existing processes. You will be expected to challenge, improve and develop the operation, creating greater structure, accountability and performance while maintaining the flexibility of an entrepreneurial manufacturing environment. Key responsibilities will include: • Providing visible, hands-on leadership across Production and Supply Chain., • Working closely with the Production Manager and wider leadership team to improve capacity, planning, delivery and overall operational performance., • Supporting the implementation and optimisation of a new ERP platform, ensuring the system delivers genuine operational value., • Playing a leading role in significant New Product Introduction activity and ensuring the operation is fully prepared for future programmes., • Developing and standardising manufacturing and operational processes that can support future growth across the wider group., • Driving continuous improvement, problem solving and performance management throughout the operation., • Working collaboratively across Engineering, Quality, Finance, Commercial and Supply Chain., • Bringing strong commercial judgement to operational decisions., • Continuing to develop a positive, engaged culture across the shop floor and wider manufacturing team. Skills Required: • Strong operational leadership experience within a fast-paced manufacturing environment., • Significant production leadership experience alongside a strong understanding of Supply Chain, Planning and Materials., • Experience within Automotive, IATF 16949, Off-Highway, Aerospace, Precision Machining or another technically demanding manufacturing environment., • A track record of delivering operational improvement and organisational change., • Experience supporting New Product Introduction, systems implementation or wider operational transformation., • Comfortable operating within an SME-style environment where senior leaders are expected to remain hands-on and work across traditional functional boundaries., • Strong communication and stakeholder management skills, with the ability to build credibility from the shop floor through to senior leadership., • A calm, resilient and commercially aware leadership style., • The ambition and capability to develop alongside a growing organisation and take on greater responsibility over time. Why Join? This is a senior operational appointment offering the opportunity to influence how a successful manufacturing business develops through its next stage of growth. You will join at a time of significant investment, new product activity and operational change, giving you the platform to shape processes, develop people and create a scalable manufacturing operation for the future. For an Operations Manager who enjoys being visible within the business, improving performance and leading meaningful change rather than simply maintaining the status quo, this is an opportunity to make a substantial and lasting impact

Baltic Recruitment are delighted to be partnering with IPS Flow Systems, a leading supplier of Pipes, Valves, and Fittings across the UK and Ireland to assist with their search for an experienced Purchasing Manager. This is a fantastic opportunity for a strong and experienced leader to take ownership of the purchasing function, drive performance, develop the team and play a key role in supporting the continued growth and success of the business. Overall Purpose: The Purchasing Manager is responsible for leading the purchasing function and ensuring the effective procurement of products for resale across the business. The role has direct responsibility for managing, developing and supporting a team of 4 Buyers, ensuring purchasing activity is commercially focused, appropriately controlled and aligned with the requirements of Sales, Operations, Finance, Quality and Sustainability. The Purchasing Manager will take ownership of supplier performance, commercial negotiations, product availability, inventory levels, purchasing costs and supply-chain risk. A key part of the role is balancing high levels of product availability and customer service with effective stockholding and working-capital management. The role will support the Strategic Management Team by providing clear purchasing analysis, identifying opportunities for improvement and ensuring that the purchasing function contributes positively to the company's growth, profitability and strategic objectives. The Purchasing Manager will work closely with the Quality and Sustainability Manager to ensure suppliers and purchased products meet the company's quality, compliance, environmental and sustainability requirements.Key Duties(A detailed and comprehensive job specification will be provided): Purchasing Strategy and Commercial Management. Team Leadership and Development. Supplier Management and Negotiation. Stock and Inventory Management. Cost and Margin Improvement. Supply Chain Risk and Continuity. International Purchasing and Imports. Systems, Controls and Data. Reporting and Performance Management. Cross-functional Working. Quality, Compliance and Sustainability.Key Requirements: Significant experience within purchasing, procurement or supply-chain management. Previous experience managing and developing a purchasing or buying team. Strong commercial negotiation experience. Demonstrable experience of supplier management and sourcing. Experience of managing inventory and balancing availability against stockholding. Strong analytical and numerical capability. Experience using ERP/purchasing systems and Microsoft Excel including creating dashboards. Ability to work effectively with the Strategic Management Team and across different business functions. Experience working collaboratively with quality, compliance or similar functions on supplier-related matters.The Package: Extremely competitive salary on offer, depending on experience. 20 days basic holiday, plus birthday holiday & gifted 2-3 holidays to use over Christmas. Also able to purchase 5 extra days per year. Annual bonus potential. Monday to Friday 8:30AM - 5:00PM (some flexibility). Ideally more time spent in office but do offer flexible, hybrid/home working too. Company Pension. Health scheme. Tech scheme. Cycle to work scheme. Cash Plan scheme. Life Insurance. EAP (Employee Assistance Plan currently being put in place)

MTrecs new career opportunity Our client are specialists in their industry sector, they are looking to recruit a QHSE & Continuous Improvement Manager. The Job you’ll do Perform product and process inspections to verify compliance with customer, engineering and company requirements. Act as the site's Quality Controller during the start-up phase until the quality team is established. Review inspection records, test results and manufacturing documentation. Manage non-conforming products and coordinate containment activities. Conduct first-off, in-process and final inspections as required. Support production teams with quality-related decision-making and problem resolution. Establish inspection standards, quality checkpoints and control plans. Develop inspection documentation and quality records. Analyse quality performance data and identify improvement opportunities. Support customer inspections and audits. Develop and maintain the Integrated Management System. Lead the implementation and ongoing development of ISO 9001. Prepare the business for certification and surveillance audits. Drive quality assurance and quality control activities across the site. Lead internal audits and audit programmes. Develop and maintain CAPA processes. Lead root cause investigations and ensure effective corrective actions are implemented. Promote a strong behavioural safety culture. Champion employee wellbeing initiatives. Support environmental compliance and sustainability objectives. Act as the site's subject matter expert for Quality, Health, Safety, Environmental and Continuous Improvement activities. Develop and deliver QHSE training and awareness programmes. Personally conduct audits, risk assessments, inspections and workplace observations. Facilitate Continuous Improvement initiatives across the business. Establish performance metrics and reporting systems for QHSE and Continuous Improvement. Facilitate Kaizen events, improvement workshops and structured problem-solving activities. Support operational teams with practical day-to-day quality and safety issues. Spend significant time within production and service areas, engaging directly with employees, identifying risks, solving problems and driving standards. Build the foundation for future departmental growth whilst remaining actively involved in operational activities. About You Be motivated by building systems, processes and teams from the ground up. Enjoy spending time on the shop floor working directly with operational teams. Have a pragmatic, solutions-focused approach to problem solving. Lead by example and influence through visible presence and engagement. Be capable of working independently with limited resources during the early stages of business growth. Demonstrate resilience, adaptability and a strong sense of ownership. Degree, HNC/HND or equivalent qualification in Engineering, Quality, Health & Safety or a related discipline, Qualified Lead Auditor, IOSH Managing Safely. Demonstrable experience implementing and maintaining ISO 9001 management systems. Previous hands-on experience undertaking quality inspection or quality control activities. Strong understanding of CAPA, root cause analysis and auditing methodologies. Proven ability to work independently and establish quality processes in a growing or changing business environment. Desirable NEBOSH General Certificate, Mental Health First Aider qualification. Wellbeing Champion experience, Experience implementing or maintaining ISO 14001 and ISO 45001. Lean or Continuous Improvement qualification. Experience supporting a start-up, greenfield or rapidly growing manufacturing operation. The Rewards and the Benefits Excellent salary. Regional employer of choice

lvet Recruitment are currently on the lookout for a HSE Advisor to work for a family-run business based in the North Eat The company operates on specialist Civil Engineering works across the UK delivering concrete Within the role you will be expected to carry out the following duties: • Produce Safe Systems of Work, as well as Risk Assessments and Method Statements, • Visit various sites and audit the safety systems in place, • Support the HSE Manager in implementing new, safe working practices across the sites, • Assist/advise with the training requirements for staff on site and organise for the training sessions to be carried out, • Training requirements include; Manual Handling, Abrasive Wheels, Asbestos Awareness, CAT & Genny etc, • Carry out LOLER & PUWER checks on site, • Promote the companies Health and Safety ethos both within the business and externally, • Ensure operational compliance to HSE regulations, • Writing of reports for Accidents, Incidents and Near Misses on site and ensure that these are properly logged To be considered for the role you must hold some, if not all, of the following: • Experience of working in the construction industry is essential, • Ideally you will have worked in a civils subcontracting business, • An understanding of Health and Safety within the Construction and Civils sectors, • NEBOSH qualified or ongoing, • Understanding of ISO9001, 14001 and 45001 accreditations, • IOSH Qualification desirable, • Full UK Driving License Remuneration Our client is offering a salary up to £40,000 + Car, Holidays, Healthcare schemes and much more. For more information please contact Jack Vasey at Elvet Recruitment

Our client is a fast-growing chemical distributor that recognises delivering value begins with its people.By placing employee development at the core of its strategy, the organisation empowers its teams to grow, innovate, and excel in their roles.Alongside this, a strong focus on employee wellbeing

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