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Brand Manager Salary £50,000 to £60,000 depending on experience Permanent Hybrid / Folkestone Are you a visionary Brand Manager looking for your next exciting challenge? Keen to shape the future of a trusted UK Brand? At Saga, were building the UKs most trusted brand for people over 50, and we want you to play a central role in our journey. If youre ready to join a forward-thinking, dynamic in-house team where your ideas will shape the future, read on. Why Saga? Our people are at the heart of everything we do. We pride ourselves on a vibrant, inclusive culture where innovation and collaboration are celebrated. Sagas portfolio is ever-evolvingfrom travel and personal finance to insurance and publishingoffering you the chance to work across diverse industries that truly make a difference to millions. We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from Folkestone, you will also be required to visit the London office on occasions. We typically spend 3 days a week in office and 2 at home. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Brand Strategy: Supporting the next iteration of the Saga Brand, evolving Experience is Everything beyond the strapline Contributing to the expansion of Brand Guidelines to provide clarity for all stakeholders and enable consistent application Driving the development of the brand architecture to create long term brand clarity and consistency Facilitating the development and implementation of Sagas multiproduct marketing activities and cross-sell plans Monitoring brand KPIs and measurement metrics and cascade to relevant BUs Guiding the Group Home Page content ensuring it delivers for the brand and the business units Brand Operations: Support and uphold the Brand Governance process Update brand management tooling, in particular Cloudlines for guidelines Brand IP and trademark protection Oversee and govern the contact with our customers across the group, especially for email sends Support activities to unlock more of our database and own our opportunities matrix Agency and partner management: A key point of contact and partner for brand, creative and media agencies Supplying brand assets to Partners (agencies, newspapers, publishers) PR, Social & Insight: Support Sagas Social teams strategy and execution to ensure it drives brand engagement Collaborate with Travel PR team and support their activities, when needed Work with Sagas Consumer Insight team to educate internal teams and improve customer experience The Ideal Candidate Were looking for a Brand Manager with real drive and curiosity, eager to make their mark in a large-scale, multi-brand organisation. Ideally, youll bring: Proven experience in brand management/ownership, ideally within a consumer-focused business. Expertise in agency relationship management and a sound grasp of PR, social strategy, and consumer insights. Excellent communication and relationship-building skills across all levels. A self-starter mentality with a passion for spotting and seizing opportunities. Proactivity, problem-solving skills, and an open, innovative outlook. A marketing qualification is a plus, but your attitude and experience matter most. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-KF1 TPBN1_UKTJ

£45,000 - £50,000 per annum depending on experience Automation Manager (Insurance) Salary £45,000 - £50,000 dependent on experience Permanent Folkestone Hybrid It’s an exciting time to join Saga as we continue to modernise and strengthen our Insurance business, we’re investing heavily in smart automation, innovative technology and brilliant people. We’re now looking for an Automation Manager to shape and lead our operational automation and robotics agenda — a newly created role with real influence, visibility and impact. In this role, you’ll sit at the heart of our transformation journey, partnering with senior leaders to design and deliver automation solutions that improve customer outcomes, drive efficiency and reduce risk. You’ll combine strategic thinking with hands-on delivery, leading talented operational teams while working with cutting-edge technologies to help Saga deliver on its long-term ambitions. If you’re excited by the challenge of building something meaningful, influencing at senior level and turning innovation into real-world results, this could be the perfect next step in your career. We work in a hybrid way at Saga both at home and in the office. Your main office will be situated in Folkestone, where you be required for regular visits as well as occasional visits to London. Role Responsibility In this newly created role, you will partner with senior management to drive effective process improvements underpinned by robust, scalable, technology. You will be accountable for the following areas; Managing all aspects of the Robotic Process Automation (RPA) strategy and delivery Creating and managing all RPA processes and governance; opportunity identification, specifications gathering, development, testing and maintenance Owning and developing the relationship between Saga and our technology provider, UiPath, including commercial negotiations. Remaining up to date on emerging technology, functionality and trends ensuring this is translated into the benefit we could see within Saga. Where appropriate lead pilots and create business cases Managing and monitoring risks and performance affectively to ensure no failures in performance which could result in significant detriment to the Saga business Line manage the automation team ensuring they’re supported and effectively challenged to develop personally and deliver the best outcomes Creating an operating environment and culture where staff are motivated and appropriately empowered to consistently deliver high performance standard whilst retaining our Saga values The Ideal Candidate As our new Automation Manager you will have experience leading the strategy and delivery of Robotic Process Automation. Proven experience in the Insurance sector would be advantageous, but we are open to considering candidates from the wider Financial Services industry with a full awareness of working within regulations. Other skills required include: Experience of change management and leading an agile mindset. Extensive experience in creating robust, waste free, processes. Experience of leading teams and projects with precision and pace. Experience of hyper automation with a key focus on Robotics. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3414

£37,000 - £43,000 per annum dependent on experience Data Enablement & Delivery Executive S alary £37,000 to £42,000 Permanent Folkestone Hybrid Joining Saga Plc as our new Data Enablement and Delivery Executive, you’ll play a pivotal role in turning our data strategy into measurable improvements in how Saga collects, governs, and activates first‑party data. We are the leading provider of products and services tailored for customers aged over 50, and your work will allow us to personalise responsibly and deliver meaningful products to valued customers. Reporting to our Data Strategy Lead in our central group function, you will translate data strategy into action, leading day‑to‑day execution of initiatives that grow our first‑party data, strengthen consent and preferences, and enable personalisation across channels. You’ll coordinate stakeholders, unblock delivery, and ensure we land measurable outcomes while upholding GDPR and customer‑facing privacy standards. We are looking for someone with high-energy, who is commercially minded, and deeply analytical who thrives on taking ownership and driving impact. If you're someone who doesn't wait for instructions but actively seeks out challenges, digs deep to understand complex systems, and pulls multiple threads together to deliver tangible result then we would love to hear from you. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office once a week, allowing us to collaborate and share success as a business. There will also be ad hoc visits to our London Kings Cross office on occasion. Role Responsibility As our Data Enablement & Delivery Executive you will be responsible for planning and delivering a backlog of data‑strategy initiatives (e.g., consent and preference journeys, data capture enhancements, identity/CRM improvements, audience/segment enablement) from discovery through measurement, working cross‑functionally with Marketing, Data, Digital, Legal/Compliance and Tech. Other accountabilities include: • Optimising consent, permissions, and PECR/GDPR compliance in customer journeys, partnering with Legal/Compliance to operationalise policy changes and implement preference‑centre improvements., • Growing our first‑party database and website sign‑ups by testing value‑exchange, capture placements, and nurture flows; embed clear measurement and reporting., • Enabling marketing decisioning by working with Analytics/MarTech to productionise segments, ensure metadata/taxonomy quality, and test new integrations and tools., • Building the evidence base: define KPIs, instrumentation, and dashboards; analyse results and produce clear recommendations to iterate and scale what works., • Staying current on best practice in data‑driven marketing, privacy, and customer experience for an over‑50 audience; share updates and embed learnings with the team The Ideal Candidate You will have Hands‑on experience turning strategy into delivery, bridging the gap between our Marketing and Data team here at Saga. You will be an effective communicator, able to speak to senior leadership teams inspiring them and working together in a collaborative environment. Operational skills required include: • Strong analytical skills with the ability to interpret data sets and provide actionable insights., • Familiarity with standard marketing campaign measurements and KPIs., • Understanding of analytics tools and techniques., • Be technically savvy with a commercial mindset, ideally with a strong emphasis on Adobe platforms and the ESPs., • Familiarity with the latest technology trends and their application in business settings., • Knowledge of first-party data strategies and customer segmentation., • Familiarity with data visualization tools and techniques., • Be able to write up business requirements to highlight data needs, use and value., • Knowledge of project management practices and methodologies, including Agile and Scrum., • Understanding of data management principles, including data governance, quality, and security., • Understanding of GDPR and consent and a knowledge of data privacy regulations., • Proficiency in PowerPoint & Excel. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3415

£90,000 - £100,000 dependent on experience Head of Risk and Controls Management £90,000 - £100,000 per annum depending on experience 12 month FTC Folkestone/London Hybrid Join Saga’s Risk and Compliance function within Insurance and Money at a pivotal moment in our journey. As a brand trusted by millions of people over 50, we continue to lead the market with innovative insurance and financial solutions, delivered through powerful affinity partnerships with Ageas, NatWest, Just Group, BUPA and Collinson. As Head of Risk, you’ll report to the Insurance Risk Director and play a central role in shaping how risk is managed across Saga Services Ltd, Saga Money, and our partner landscape. You’ll lead the operation, oversight and continuous evolution of our risk and control framework, ensuring it remains robust, forward-looking and aligned to our strategic ambitions. This is a high-impact leadership role where you’ll be the trusted advisor to the SSL management team on all aspects of risk and control management — spanning strategic, financial, non-financial and reputational risk, as well as operational resilience. With a strong presence and credibility, you’ll influence confidently at all levels of the business and act as a key point of contact with the FCA, helping to safeguard Saga’s reputation as one of the UK’s most trusted brands. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office weekly, as well as visits to our London office, allowing us to collaborate and share success as a business. Role Responsibility As our Head of Risk you will be responsible for the design, implementation and oversight of the risk and control framework used throughout SSL and Saga Money, covering all risk types. Your accountabilities will include: • Ensuring that there is a fit for purpose, comprehensive, efficient and effective framework covering all risk, controls and procedures that are adopted by the first line., • Leading the risk business partnering team across SSL, liaising as appropriate with the Head of Compliance and working as one with the compliance business partners., • Ensuring that there is a clearly articulated and approved framework for risk appetite, and appropriate risk appetite measures and tolerances that support senior management decision making and formation of strategy., • Identifying, developing and deploying appropriate operational risk management tools, techniques and strategies to ensure operational risk management across Saga is value adding and contributes towards the overall strategy and performance of the business., • Leading risk partners to work with the first line to map risks, processes, and control ownership clearly and accurately, • Designing and performing risk-based control testing covering all risks, documenting results, issues and remediation actions, • Actively promoting a risk culture that encourages appropriate risk taking, aligned to strategy and risk appetite, with effective and timely response to risk events, • Assisting in the formation, review and ongoing delivery of appropriate risk governance, • Presenting to relevant committees on relevant topics in enterprise or operational risk management., • Conducting targeted risk opinions and or deep dives across material risks or projects as requested by the Board and or the leadership team., • Maintaining a continuous development emphasis by regularly reviewing risk management maturity through critically evaluating application of core framework components operation by the first line and our partners, • Lead in the development and delivery of specific risk projects, either on behalf of the CRO or first line functions, • Providing risk advice, leadership and stewardship to material transformation and change programmes and projects to support the business’s ability to deliver its strategic and tactical objectives, • Supporting the Insurance Risk Director in the day-to-day management of the CRO Function as well as the development and maintenance of the first line Risk Champion community, • Ensuring there is an open and collaborative relationship between all lines of defence and group colleagues. The Ideal Candidate As our new Head of Risk, you will have proven you will have proven experience leading a team that operates a risk framework that covers the entity and oversights significant third-party partners / providers. Whilst experience within the Insurance or Financial Services industry would be advantageous, we are open to considering candidates who have relevant risk experience in other regulated areas. Operational Skills required include: • Experience presenting clearly and effectively to both technical and non-technical audiences, • Understanding of technology landscapes and system concepts, • Understanding of data legislation and regulatory environment, • Ability to constructively challenge the status quo, • Stakeholder Management skills, including senior management, • Strategic thinking and business acumen, • Resilient, adaptable, and open to change in a fast-paced environment., • Unquestionable integrity, professionalism, and commitment to ethical practice. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance £4,800 per annum, • Private medical insurance after 1 years’ service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3413

£55000 - £60,000 per annum depending on experience Resilience and Crisis Manager £55000 - £60,000 per annum depending on experience Permanent Folkestone Hybrid If you are an experienced professional in Operational Resilience and Business Continuity, Disaster Recovery and Crisis Management, this is a fantastic opportunity to apply your expertise in a dynamic and forward-thinking organisation. The newly created role of Resilience and Crisis Manager at Saga Plc offers the chance to lead the development and implementation of a comprehensive Business Continuity Management programme, ensuring the organisation's preparedness for disruptive incidents and regulatory requirements. You will work closely with senior stakeholders and operational teams within diverse sectors, including travel, financial services and publishing, to deliver robust Business Impact Assessments and practical, scalable Business Continuity Plans. Your role will be pivotal in shaping Saga’s resilience strategy, driving continuous improvement, and fostering a culture of preparedness and proactive risk management throughout the business. We are seeking candidates with a strong track record in business continuity, crisis response, and operational resilience. If you thrive in collaborative environments and have the confidence to engage at all levels of an organisation, we encourage you to apply and play a critical role in safeguarding Saga’s operations against evolving threats. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office roughly twice a month, allowing us to collaborate and share success as a business. Role Responsibility As our Resilience and Crisis Manager you will be responsible for developing, embedding, and maintaining the Business Continuity Management Framework across the Saga Group. Other accountabilities will include: • Contributing to the identification and assessment of risks, threats, and vulnerabilities, providing specialist insight to support decision‑making., • Supporting the development of Crisis Management Plans, including specific contingency plans, playbooks, and procedures for severe yet plausible scenarios across the Group., • Developing, coordinating, and supporting the implementation and testing of Disaster Recovery plans., • Embedding supply chain resilience by assessing and supporting the resilience of critical suppliers and third parties, in alignment with wider supplier risk management processes., • Developing and delivering training, testing, and exercising to support resilience activities to a diverse range of stakeholders., • Supporting the development and embedding of Organisational Resilience Standards across the Group, assessing and reviewing alignment., • Establishing highly effective and collaborative relationships with stakeholders across the organisation, including business partners, external third parties, and other stakeholders., • Supporting internal and external audit and assurance activities related to resilience., • Responding to incidents, crises, and business disruptions, supporting the established response structure, providing specialist advice and guidance, including out-of-hours as required., • Conducting post-incident reviews and lessons learned processes, ensuring that findings are captured, shared with relevant stakeholders, and embedded into plans, frameworks, and training. The Ideal Candidate As our new Resilience and Crisis Manager you will have proven experience working across resilience disciplines such as business continuity, incident and crisis management, disaster recovery, technology resilience, and supplier/third-party management. Other experience required includes: • Experience developing, implementing, or maintaining business continuity, disaster recovery and crisis management frameworks, • Experience presenting clearly and effectively to both technical and non-technical audiences, including senior stakeholders., • Experience applying analytical approaches to assess risks, impacts, and vulnerabilities, and communicate insights clearly., • Experience delivering training, testing, exercise and simulations., • Experience working with or supporting resilience governance, risk, audit, compliance, and technology teams., • Demonstrated understanding of resilience concepts, good practice frameworks, regulations, and standards., • Experience working with supply chain or third-party resilience requirements and controls Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3407

Data Enablement & Delivery Executive S alary £37,000 to £42,000 Permanent Folkestone Hybrid Joining Saga Plc as our new Data Enablement and Delivery Executive, youll play a pivotal role in turning our data strategy into measurable improvements in how Saga collects, governs, and activates first-party data.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.We are the leading provider of products and services tailored for customers aged over 50, and your work will allow us to personalise responsibly and deliver meaningful products to valued customers.Reporting to our Data Strategy Lead in our central group function, you will translate data strategy into action, leading day-to-day execution of initiatives that grow our first-party data, strengthen consent and preferences, and enable personalisation across channels.Youll coordinate stakeholders, unblock delivery, and ensure we land measurable outcomes while upholding GDPR and customer-facing privacy standards.We are looking for someone with high-energy, who is commercially minded, and deeply analytical who thrives on taking ownership and driving impact.If youre someone who doesnt wait for instructions but actively seeks out challenges, digs deep to understand complex systems, and pulls multiple threads together to deliver tangible result then we would love to hear from you.We work in a hybrid way at Saga both at home and in the office.This role requires you to be working from our Folkestone office once a week, allowing us to collaborate and share success as a business.There will also be ad hoc visits to our London Kings Cross office on occasion.Package Description At Saga we recognise that our people make us special.We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues.BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday bank holidays Option to purchase additional leave- 5 extra days Pension scheme matched up to 10% Company performance related annual bonus- Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our Data Enablement & Delivery Executive you will be responsible for planning and delivering a backlog of data-strategy initiatives (e.g., consent and preference journeys, data capture enhancements, identity/CRM improvements, audience/segment enablement) from discovery through measurement, working cross-functionally with Marketing, Data, Digital, Legal/Compliance and Tech.Other accountabilities include: Optimising consent, permissions, and PECR/GDPR compliance in customer journeys, partnering with Legal/Compliance to operationalise policy changes and implement preference-centre improvements.Growing our first-party database and website sign-ups by testing value-exchange, capture placements, and nurture flows; embed clear measurement and reporting.Enabling marketing decisioning by working with Analytics/MarTech to productionise segments, ensure metadata/taxonomy quality, and test new integrations and tools.Building the evidence base: define KPIs, instrumentation, and dashboards; analyse results and produce clear recommendations to iterate and scale what works.Staying current on best practice in data-driven marketing, privacy, and customer experience for an over-50 audience; share updates and embed learnings with the team The Ideal Candidate You will have Hands-on experience turning strategy into delivery, bridging the gap between our Marketing and Data team here at Saga.You will be an effective communicator, able to speak to senior leadership teams inspiring them and working together in a collaborative environment.Operational skills required include: Strong analytical skills with the ability to interpret data sets and provide actionable insights.Familiarity with standard marketing campaign measurements and KPIs.Understanding of analytics tools and techniques.Be technically savvy with a commercial mindset, ideally with a strong emphasis on Adobe platforms and the ESPs.Familiarity with the latest technology trends and their application in business settings.Knowledge of first-party data strategies and customer segmentation.Familiarity with data visualization tools and techniques.Be able to write up business requirements to highlight data needs, use and value.Knowledge of project management practices and methodologies, including Agile and Scrum.Understanding of data management principles, including data governance, quality, and security.Understanding of GDPR and consent and a knowledge of data privacy regulations.Proficiency in PowerPoint & Excel.Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK.Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service.Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine.Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else.We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment.Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025.This is testament to the great culture weve built together.This award belongs to all our colleagues who collectively make Saga a fantastic place to work.We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place.Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team.Please do not forward CVs to our recruiters, employees or any other company location. xjlbheb Saga will not be responsible for any fees related to CVs received in this unsolicited manner.LI-VL1

Automation Manager (Insurance) Salary £45,000 - £50,000 dependent on experience Permanent Folkestone Hybrid Its an exciting time to join Saga as we continue to modernise and strengthen our Insurance business, were investing heavily in smart automation, innovative technology and brilliant people. Were now looking for an Automation Manager to shape and lead our operational automation and robotics agenda a newly created role with real influence, visibility and impact. In this role, youll sit at the heart of our transformation journey, partnering with senior leaders to design and deliver automation solutions that improve customer outcomes, drive efficiency and reduce risk. Youll combine strategic thinking with hands-on delivery, leading talented operational teams while working with cutting-edge technologies to help Saga deliver on its long-term ambitions. If youre excited by the challenge of building something meaningful, influencing at senior level and turning innovation into real-world results, this could be the perfect next step in your career. We work in a hybrid way at Saga both at home and in the office. Your main office will be situated in Folkestone, where you be required for regular visits as well as occasional visits to London. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities In this newly created role, you will partner with senior management to drive effective process improvements underpinned by robust, scalable, technology. You will be accountable for the following areas; Managing all aspects of the Robotic Process Automation (RPA) strategy and delivery Creating and managing all RPA processes and governance; opportunity identification, specifications gathering, development, testing and maintenance Owning and developing the relationship between Saga and our technology provider, UiPath, including commercial negotiations. Remaining up to date on emerging technology, functionality and trends ensuring this is translated into the benefit we could see within Saga. Where appropriate lead pilots and create business cases Managing and monitoring risks and performance affectively to ensure no failures in performance which could result in significant detriment to the Saga business Line manage the automation team ensuring theyre supported and effectively challenged to develop personally and deliver the best outcomes Creating an operating environment and culture where staff are motivated and appropriately empowered to consistently deliver high performance standard whilst retaining our Saga values The Ideal Candidate As our new Automation Manager you will have experience leading the strategy and delivery of Robotic Process Automation. Proven experience in the Insurance sector would be advantageous, but we are open to considering candidates from the wider Financial Services industry with a full awareness of working within regulations. Other skills required include: Experience of change management and leading an agile mindset. Extensive experience in creating robust, waste free, processes. Experience of leading teams and projects with precision and pace. Experience of hyper automation with a key focus on Robotics. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Continuous Improvement & Operational Excellence Lead Permanent | Competitive Salary + Bonus | Excellent Benefits We are seeking a senior, enterprise-level leader to drive operational excellence, gross margin improvement, and working capital optimisation across global operations. The role will include leading continuous improvement within a global world class manufacturing business in order to improve profitability by reducing costs, inefficiencies, and losses across the supply chain—from sourcing and manufacturing to distribution. Key Responsibilities Lead the global Operational Excellence strategy, governance, and Function Operating System (MOS). Own the International Gross Margin Improvement (G2G) programme, delivering ~2% of net sales in annual profit improvement. Sponsor cross-functional transformations across planning, sourcing, manufacturing, logistics, and customer service. Drive working capital and cash optimisation in partnership with finance. Champion all continuous improvement, and digital transformation (automation, analytics, smart operations). Build organisational capability and lead change across global teams. About You 10+ years' experience in operational excellence, supply chain, manufacturing, finance, or strategy (CPG or similar). Proven track record leading large-scale, global transformation programmes. Strong financial acumen, executive-level stakeholder influence, and data-driven mindset. Bachelor's degree required (MBA preferred). What's On Offer Competitive salary + bonus enhanced company pension scheme. Work within a fully automated, state-of-the-art world class technical environment. Long-term career development and training opportunities. TPBN1_UKTJ

Reliability & Operational Excellence Lead Permanent | Competitive Salary + Bonus | Excellent Benefits We are seeking a senior, enterprise-level leader to drive operational excellence, gross margin improvement, and working capital optimisation across global operations. The role will include leading Reliability within a global world class manufacturing business in order to improve gross margin accross the board. Key Responsibilities Lead the global Operational Excellence strategy, governance, and Function Operating System (MOS). Own the International Gross Margin Improvement (G2G) programme, delivering ~2% of net sales in annual profit improvement. Sponsor cross-functional transformations across planning, sourcing, manufacturing, logistics, and customer service. Drive working capital and cash optimisation in partnership with finance. Champion Lean, Six Sigma, Kaizen, standardisation, and digital transformation (automation, analytics, smart operations). Build organisational capability and lead change across global teams. About You 10+ years' experience in operational excellence, supply chain, manufacturing, finance, or strategy (CPG or similar). Proven track record leading large-scale, global transformation programmes. Strong financial acumen, executive-level stakeholder influence, and data-driven mindset. Bachelor's degree required (MBA preferred). Safety is a core value, and adherence to all Health & Safety standards is essential. What's On Offer Competitive salary + bonus enhanced company pension scheme. Work within a fully automated, state-of-the-art world class technical environment. Long-term career development and training opportunities. TPBN1_UKTJ

Senior Pricing Analyst £40,000 - £45,000 dependent on experience Permanent Folkestone/London Hybrid As a Senior Pricing Analyst, you will be managing Sagas street pricing to support the delivery of the insurance strategy, customer outcomes and contribution to the achievement of the overall P&L for Saga Services (SSL). We are looking for an experienced pricing expert who has a proven track record of developing innovative solutions to continuously improve Saga Services' pricing capabilities and support the trading performance. You will bring an understanding of the drivers of best-in-class street pricing and commercial success in a Personal Lines insurance business and implement innovative and new approaches to generate value. You will be working closely with the Pricing Managers to develop and implement complex solutions to help continuously improve our pricing capabilities. Additionally, you will work closely with the wider business to use your Pricing expertise to support key aspects of the Groups strategy and companys key shareholder objectives We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone or London office an adhoc basis allowing us to collaborate and share success as a business. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As a Senior Pricing Analyst you will be responsible for proactively using data to identify areas of opportunity to drive commercial value and competitive advantage, delivering profitable growth for Sagas insurance business. Other accountabilities include: Model, interpret and monitor business data to identify and confirm market trends, product opportunities and new / changing rating factors. Provide pricing thought leadership using your experience of insurance pricing and data. Provide subject matter expert support in your areas of expertise on strategic projects. Assist in development of pricing models for deployment to the rating system, making best use of Radar and other software tools. Make recommendations based on your analysis. Mine, extract and interpret data to bring out insights, using cutting edge techniques, including machine learning. Monitor and assess impact of changes post implementation and proactively recommend amendments to flag where further investigation and action is needed. Pricing support for business change initiatives. Ensure adherence to pricing fairness rules and data usage policies. Represent the needs of the pricing department in business change programmes as required. Supporting testing of price-related IT changes if required. Support in the learning and development of analysts within the pricing team. The Ideal Candidate As a Senior Pricing Analyst, personal lines experience is essential. Experience in Travel and PMI would be advantageous. Other industry experience would include: Detailed knowledge of General Insurance pricing processes and methodologies. Strong numerical and statistical capabilities. Inquisitive, natural problem solver. Excellent oral and written communication skills. Strong influencing and relationship management skills. Possesses strong team coaching/management abilities and actively motivates others to win. Proactive, enthusiastic, and self-motivated. Strong organisational skills, e.g. time management, documentation etc. Knowledge of modelling software, such as Radar, Emblem, or similar systems. Experienced in some programming languages such as SQL, R and Python. Understanding of regulatory requirements in relation to pricing. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine. We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga has been ranked 6th in the UKs Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Resilience and Crisis Manager £55000 - £60,000 per annum depending on experience Permanent Folkestone Hybrid If you are an experienced professional in Operational Resilience and Business Continuity, Disaster Recovery and Crisis Management, this is a fantastic opportunity to apply your expertise in a dynamic and forward-thinking organisation. The newly created role of Resilience and Crisis Manager at Saga Plc offers the chance to lead the development and implementation of a comprehensive Business Continuity Management programme, ensuring the organisation's preparedness for disruptive incidents and regulatory requirements. You will work closely with senior stakeholders and operational teams within diverse sectors, including travel, financial services and publishing, to deliver robust Business Impact Assessments and practical, scalable Business Continuity Plans. Your role will be pivotal in shaping Sagas resilience strategy, driving continuous improvement, and fostering a culture of preparedness and proactive risk management throughout the business. We are seeking candidates with a strong track record in business continuity, crisis response, and operational resilience. If you thrive in collaborative environments and have the confidence to engage at all levels of an organisation, we encourage you to apply and play a critical role in safeguarding Sagas operations against evolving threats. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office roughly twice a month, allowing us to collaborate and share success as a business. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our Resilience and Crisis Manager you will be responsible for developing, embedding, and maintaining the Business Continuity Management Framework across the Saga Group. Other accountabilities will include: Contributing to the identification and assessment of risks, threats, and vulnerabilities, providing specialist insight to support decision-making. Supporting the development of Crisis Management Plans, including specific contingency plans, playbooks, and procedures for severe yet plausible scenarios across the Group. Developing, coordinating, and supporting the implementation and testing of Disaster Recovery plans. Embedding supply chain resilience by assessing and supporting the resilience of critical suppliers and third parties, in alignment with wider supplier risk management processes. Developing and delivering training, testing, and exercising to support resilience activities to a diverse range of stakeholders. Supporting the development and embedding of Organisational Resilience Standards across the Group, assessing and reviewing alignment. Establishing highly effective and collaborative relationships with stakeholders across the organisation, including business partners, external third parties, and other stakeholders. Supporting internal and external audit and assurance activities related to resilience. Responding to incidents, crises, and business disruptions, supporting the established response structure, providing specialist advice and guidance, including out-of-hours as required. Conducting post-incident reviews and lessons learned processes, ensuring that findings are captured, shared with relevant stakeholders, and embedded into plans, frameworks, and training. The Ideal Candidate As our new Resilience and Crisis Manager you will have proven experience working across resilience disciplines such as business continuity, incident and crisis management, disaster recovery, technology resilience, and supplier/third-party management. Other experience required includes: Experience developing, implementing, or maintaining business continuity, disaster recovery and crisis management frameworks Experience presenting clearly and effectively to both technical and non-technical audiences, including senior stakeholders. Experience applying analytical approaches to assess risks, impacts, and vulnerabilities, and communicate insights clearly. Experience delivering training, testing, exercise and simulations. Experience working with or supporting resilience governance, risk, audit, compliance, and technology teams. Demonstrated understanding of resilience concepts, good practice frameworks, regulations, and standards. Experience working with supply chain or third-party resilience requirements and controls Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine. We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga has been ranked 6th in the UKs Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Marketing Lead (Travel) £32,000 - £38,500 per annum dependent on experience Permanent Folkestone Hybrid As part of the Travel Marketing team this role will support the Marketing Manager for Titan Travel, and the wider Travel marketing team deliver the Marketing Communications plan effectively across multiple channels to meet the businesses demand and sales targets. You will support Titan, and Sagas wider Travel Business by orchestrating the planning and delivery of cross-channel marketing campaigns in line with the business targets. Youll drive continued improvement in ways of working and optimisation of marketing collateral and messaging to align with marketing strategies. This role would suit an experienced marketer, offering the opportunity to join a high-performing and experienced marketing team. Titan Travel is a brand owned and operated by Saga Travel Group (UK) Limited, effectively making them sister brands. Saga acquired Titan Travel in 2009, and while they are now part of the same group, Titan Travel continues to operate as a separate, though integrated, entity within the Saga Travel business. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our new Marketing Lead you will be responsible for developing campaign activity across the annual plan, ensuring messaging and creative highlights our key brand differentiators to customers against our competitors. Your responsibilities, will include: Working with the Titan Marketing Manager and Head of Travel Marketing in the development of the annual marketing plan for Titan Touring. Facilitating and orchestrating the successful application of the Campaign Delivery Process to plan, shape, create and deliver best in class marketing communications cross-channel in an organised, timely and effective manner. Leading the coordination of relevant stakeholders across Marketing, CRM, Digital & Trade teams, including running marketing planning and delivery meetings to provide ongoing clarity on roles, actions, timelines and dependencies. Working with the wider marketing team to plan and execute a fit for purpose content strategy through all channels to inspire, entertain, educate and convince key target cohorts to choose Titan. Proactively collaborating with CRM, Digital & Trade teams to design and create seamless customer journeys and content throughout campaigns to ensure customers have the best experience. Supporting the CRM and Digital teams with continued and extended Test & Learn application across all activity, adopting best practice. Working with the CRM, Digital and external Media teams to ensure all activity is tracked, reported on and collated into a single view of the Campaign results, to monitor efficiency and effectiveness. Campaign briefing and creative sign off including main campaigns x4 times a year. Working alongside the CRM team on email creative and proposition, to ensure consistency and brand alignment. Work with the insight team to test creative and messaging to different customer cohorts to keep communications fresh and relevant. Explore new partnership opportunities and help to manage the agency relationships, sharing content across all channels and managing the promotional plan Represent and promote the company at internal and external meetings, conferences, exhibitions, and trade shows as required. The Ideal Candidate Youll be an experienced marketer with multi-channel experience including a marketing qualification. It is essential you have experience in a large consumer facing organisation and having worked within the travel industry would be advantageous. Experience required includes: Project management and strong communication skills with the ability to bring teams together to meet goals Used to working as a team and building solid working relationships across the marketing team and with external agencies/partners Self-starter mindset, with the ability to create solutions rather than wait for a brief. Experience in omni-channel planning and delivery to deadlines Knowledge of the industrys latest trends with proven experience in applying insights to improve business performance. Strong commercial awareness Strong growth and performance mentality, innovating and exploring new opportunities beyond the default approach Proven ability to plan and deliver strategic revenue-generating marketing projects across both offline and online channels Naturally curious and enjoys working with data and insight to inform decisions and shape activity Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine. We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga has been ranked 6th in the UKs Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Head of Risk and Controls Management £90,000 - £100,000 per annum depending on experience 12 month FTC Folkestone/London Hybrid Join Sagas Risk and Compliance function within Insurance and Money at a pivotal moment in our journey. As a brand trusted by millions of people over 50, we continue to lead the market with innovative insurance and financial solutions, delivered through powerful affinity partnerships with Ageas, NatWest, Just Group, BUPA and Collinson. As Head of Risk, youll report to the Insurance Risk Director and play a central role in shaping how risk is managed across Saga Services Ltd, Saga Money, and our partner landscape. Youll lead the operation, oversight and continuous evolution of our risk and control framework, ensuring it remains robust, forward-looking and aligned to our strategic ambitions. This is a high-impact leadership role where youll be the trusted advisor to the SSL management team on all aspects of risk and control management spanning strategic, financial, non-financial and reputational risk, as well as operational resilience. With a strong presence and credibility, youll influence confidently at all levels of the business and act as a key point of contact with the FCA, helping to safeguard Sagas reputation as one of the UKs most trusted brands. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office weekly, as well as visits to our London office, allowing us to collaborate and share success as a business. Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 15% Car allowance £4,800 per annum Private medical insurance after 1 years service Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our Head of Risk you will be responsible for the design, implementation and oversight of the risk and control framework used throughout SSL and Saga Money, covering all risk types. Your accountabilities will include: Ensuring that there is a fit for purpose, comprehensive, efficient and effective framework covering all risk, controls and procedures that are adopted by the first line. Leading the risk business partnering team across SSL, liaising as appropriate with the Head of Compliance and working as one with the compliance business partners. Ensuring that there is a clearly articulated and approved framework for risk appetite, and appropriate risk appetite measures and tolerances that support senior management decision making and formation of strategy. Identifying, developing and deploying appropriate operational risk management tools, techniques and strategies to ensure operational risk management across Saga is value adding and contributes towards the overall strategy and performance of the business. Leading risk partners to work with the first line to map risks, processes, and control ownership clearly and accurately Designing and performing risk-based control testing covering all risks, documenting results, issues and remediation actions Actively promoting a risk culture that encourages appropriate risk taking, aligned to strategy and risk appetite, with effective and timely response to risk events Assisting in the formation, review and ongoing delivery of appropriate risk governance Presenting to relevant committees on relevant topics in enterprise or operational risk management. Conducting targeted risk opinions and or deep dives across material risks or projects as requested by the Board and or the leadership team. Maintaining a continuous development emphasis by regularly reviewing risk management maturity through critically evaluating application of core framework components operation by the first line and our partners Lead in the development and delivery of specific risk projects, either on behalf of the CRO or first line functions Providing risk advice, leadership and stewardship to material transformation and change programmes and projects to support the businesss ability to deliver its strategic and tactical objectives Supporting the Insurance Risk Director in the day-to-day management of the CRO Function as well as the development and maintenance of the first line Risk Champion community Ensuring there is an open and collaborative relationship between all lines of defence and group colleagues. The Ideal Candidate As our new Head of Risk, you will have proven you will have proven experience leading a team that operates a risk framework that covers the entity and oversights significant third-party partners / providers. Whilst experience within the Insurance or Financial Services industry would be advantageous, we are open to considering candidates who have relevant risk experience in other regulated areas. Operational Skills required include: Experience presenting clearly and effectively to both technical and non-technical audiences Understanding of technology landscapes and system concepts Understanding of data legislation and regulatory environment Ability to constructively challenge the status quo Stakeholder Management skills, including senior management Strategic thinking and business acumen Resilient, adaptable, and open to change in a fast-paced environment. Unquestionable integrity, professionalism, and commitment to ethical practice. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Head of Marketing & Development Mission Aviation Fellowship (MAF) is seeking an experienced and purpose-driven Head of Marketing & Development to set the strategic direction for how we grow our brand, deepen supporter relationships and increase donor income in support of our life-changing mission. This is an exceptional opportunity for a senior marketing and fundraising leader to shape long-term growth at a pivotal moment in our journey, using their expertise to help bring hope, healing and practical aid to some of the worlds most isolated communities. Location : Folkestone, Kent or Cranfield, Oxford (with hybrid working) Rewards : Salary of £62,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract : Permanent, full-time The Role As our Head of Marketing & Development, you will set the strategic course for how we grow our brand, audience and donor income, charting a clear path that connects purpose, people and provision. Right now is an incredible time to join us as we celebrate 80 years of our work and start a new chapter of ambition and growth. Were integrating what we do, bringing together services, people and systems to make sure we are operating in a unified way. Youll provide senior leadership across marketing and fundraising, owning a multi-year, integrated strategy that drives one-off, regular and monthly income across diversified channels. From individual giving and community fundraising to legacies, major donors, corporates and trusts, youll unite compelling propositions with a consistent, evidence-led case for support, ensuring our impact on the ground is translated into meaningful supporter engagement. Youll also develop and inspire high-performing teams, build trusted relationships with agencies and stakeholders, and provide clear, confident leadership to the Board, ensuring growth is sustainable, ethical and aligned with our mission. Additionally, you will: • Steward the brand across digital, social, web, print and media - Set annual objectives, KPIs, budgets and forecasting frameworks - Act as a senior spokesperson, strengthening reputation through PR, media and thought leadership - Oversee CRM, martech, data governance and attribution to enable transparent reporting - Ensure compliance with fundraising regulation, GDPR/PECR and safeguarding standards - Prepare strategic papers, dashboards and investment proposals for the Board and committees About You To be considered as our Head of Marketing & Development, you will need: • Significant senior leadership experience across fundraising and marketing, with a track record of income growth and brand development - Experience shaping and delivering multi-year strategies and investment plans - Experience leading high-performing teams and managing managers - A deep understanding of diversified Donor Income - Familiarity with scrum and sprint methodologies - Strong financial and commercial acumen with budget ownership skills - Excellent communication and influencing skills with credibility at Executive and Board level - A degree-level qualification plus at least five years experience in a similar role About Us Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the worlds most remote and inaccessible communities. For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries. We believe that every community, however remote, should have access to the essentials of life thats why MAFs flights are a lifeline, not a luxury. The Benefits • Salary of £62,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to our Employee Assistance Programme This is a fantastic opportunity for an experienced marketing and fundraising leader to join our mission-led organisation. You will have the chance to apply your expertise at scale to ensure life-changing work reaches the most remote communities, all while growing your own strategic, commercial and leadership legacy within our respected international charity. Whats more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it. As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements. All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days. Other organisations may call this role Marketing and Fundraising Lead, Head of Fundraising and Marketing, Head of Income Generation, Head of Growth and Fundraising, Head of Fundraising and Engagement, or Head of Supporter Growth. Webrecruit and Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to make a meaningful difference as a Head of Marketing & Development, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Migrant Help have an exciting opportunity to recruit a Head of Facilities & OHS to join our team! Location: Home based Contract: Permanent ?Salary: £50,757 About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. The Head of Facilities & OHS role: Part of the Facilities and OHS team, the Head of Facilities and OHS is a strategic and innovative role at Migrant Help. You will provide comprehensive, effective and efficient support to Migrant Help and Clear Voice, its managers and all personnel on estates, security, health and safety matters that affect the Organisation or its workforce. You will act as the organisation’s lead competent person for Health and Safety as defined by the Management of Health and Safety at Work Regulations 1999. You will ensure that Migrant Help complies with all current legislation / approved codes of practice and guidance in relation to the management of premises and health and safety provisions. If you have demonstrable experience supporting a wide range of stakeholders with health and safety best practices with the ability to lead and motivate a team, and are looking for an exciting role that makes a difference, we’d love to hear from you! Key responsibilities of our Head of Facilities & OHS: Developing and managing an estates and premises strategy for MH – based on legislation, regulation and MH business requirements. Working with the Sustainability Manager, develop and implement a Environmental, Social & Governance (ESG) Policy for Migrant Help. Ensuring the timely review of our Health and Safety Strategy and policies and work to embed a Safety Culture. Ensuring the timely review of Fire Safety policies and Evacuation and Lockdown procedures across our offices. Developing and reviewing Business Continuity and Disaster Recovery plans for our offices and client accommodation units – in collaboration with the Chief of Staff & Director of Technology & Transformation. Leading and advising on physical security, working alongside the Head of Technology and Information Security Manager in regularly reviewing and monitoring our security measures Leading on maintaining the Occupational Health and Safety Management System for ISO45001 Oversight of and management of all leases, licenses and insurances etc where it relates to premises/offices for Migrant Help staff. Liaising with Finance and Commercial departments as appropriate. Procuring our offices, premises and client accommodation as required ensuring that we comply with regulation and legislation in terms of Health and Safety and good/best practice standards. The experience and skills you need to become our Head of Facilities & OHS: Educated to Degree level (or equivalent) with a formal Health & Safety Accreditation/ Qualification Up-to-date knowledge of all relevant Health & Safety legislation Proven experience in writing H&S Statements; associated policies and procedures; RIDDOR reporting and other regulatory areas Demonstrable experience of conducting risk assessments and accidents/incident investigations completely aligned to the HSE standards of best practice and legal timeframes Demonstrable experience of accurately and successfully advising Managers on a wide range of Facilities and Health & Safety related matters (local and organisational) Ability to collect, analyse and disseminate Health and Safety data for KPI purposes Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment Closing Date: ?12th February 2026 If you are interested in becoming our new Head of Facilities & OHS please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer

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