Business support manager jobs in CliftonCreate job alerts

Job Title: Customer Relations Advisor Location: Penrith (office-based with hybrid working available) About the Role: An established and growing housebuilder is seeking a Customer Relations Advisor to join their regional Customer Care team in Cumbria. This role plays a key part in delivering a 5-star customer experience, supporting homeowners throughout the aftercare journey and ensuring all enquiries and issues are handled professionally, efficiently, and in line with industry standards. Working closely with the Customer Care Manager, build teams, and technicians, you’ll help maintain high service levels while championing the customer at every stage. Key Responsibilities: • Champion the end-to-end customer journey, ensuring a consistently high standard of service, • Support regional sales and construction teams to meet and exceed customer expectations, • Act as a proactive member of the Customer Care team, promoting a customer-first culture, • Manage and administer customer complaints in a timely and compliant manner, in line with the New Homes Quality Code / Consumer Code, • Liaise with internal teams to gather accurate information and provide clear, informed responses, • Handle inbound customer calls and email enquiries professionally, • Manage the Customer Care inbox and voicemail system, ensuring all enquiries are responded to within agreed SLAs, • Maintain accurate records and complete administrative tasks with a high level of attention to detail The Ideal Candidate: • Proven experience in a customer service or customer-facing role, • Excellent written and verbal communication skills, • Strong relationship management skills across phone, email, and face-to-face interactions, • Highly organised with strong attention to detail, • Confident working collaboratively within a team environment, • IT-literate, with good working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, • Understanding of build processes and customer care within construction or housing is advantageous, • Experience with NHQC / New Homes Quality Code is desirable but not essential Working Hours & Flexibility: • Monday – Thursday: 8:30am – 5:00pm, • Friday: 8:30am – 4:00pm, • Hybrid working: Up to 2 days per week working from home once training is completed Salary & Benefits: • Salary: Up to £32,000 DOE, • Bonus: Up to 15% discretionary bonus, • Holidays: 26 days annual leave + bank holidays (option to buy up to 5 additional days) Benefits include: • Company pension scheme, • Private medical insurance, • Life assurance, • Health & wellbeing support, • Share purchase plan, • High street & retail discounts, • Ongoing training and development opportunities Career Progression: This role offers clear progression opportunities into Customer Care Manager positions, as well as potential lateral movement into other areas of the business. To find out more about this exciting position please contact: Mobile: 07720 160978 Email: Lucy Wainwright | Associate Director Ref: 3134 About Us: Based in Bridgend, South Wales, Foresite Recruitment provides forward-thinking, dynamic, and tailored recruitment solutions to construction companies, developers, and housebuilders nationwide. Our team is driven by a desire to make the recruitment life cycle as hassle-free as possible. We pride ourselves on the service and experience we provide, working with the best candidates and clients from across the UK. We are an equal opportunities employer and value diversity and inclusion. We will provide reasonable support to disabled applicants throughout the recruitment process. If you require any adjustments to attend/ perform in the interview, please do not hesitate to let us know.

Job Introduction: Gleeson Homes are recruiting for a Customer Relations Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We're looking for people first champions, who strive to deliver the best customer experience, first time, every time. The role also requires a keen eye for detail and the ability to complete administrative tasks accurately, recording key information, enabling the team to carry out the correct action. You'll work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure the delivery of an efficient and quality led aftercare service which meets both the customers and Gleeson's high service standards. With a wealth of knowledge, and limitless opportunities, Gleeson Homes is truly, right where you belong. Main Responsibilities: At Gleeson Homes, we're genuinely passionate about what we do. We invest in our people and our communities, building homes, changing lives. First and foremost, we're looking for an ambassador of the Gleeson Brand, who works passionately, collaborative and respectfully. As a Customer Relations Advisor, you will: Demonstrably support the Gleeson homes continuous drive to deliver 5 * customer service by championing the customer journey Actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation. Be a proactive member of the regional Customer Care team promoting and providing a 5* customer service level within the regional operational area. Unfortunately, no one is perfect in the world of new build homes and mistakes do happen. On these occasions you will administer and manage all Regional complaints in an efficient and timely manner, ensuring customer satisfaction and compliance to the New Homes Quality Code/Consumer Code at all times. You'll work in collaboration with the regional team to collate the appropriate information to provide an in-formed, accurate and detailed response to all customer complaints. Other duties required within the role are: Answering inbound customer calls Ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages Efficient management of the Customer Care email In-box. The Ideal Candidate: Excellent customer relationship management skills within an on-line context as well as face to face setting. Excellent customer service communication skills, both written and verbal. IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook) Experience working within a customer service role. Strong collaborative, team working and interpersonal skills. A working understanding of the financial implications of the methods and sequences of build. Extensive product, NHQC and Customer Service experience is preferable Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development Opportunities TPBN1_UKTJ

Job Introduction: Gleeson Homes are recruiting for a Managing Quantity Surveyor to assist the Regional Commercial team, delivering the Group Business plan, Commercial objectives, budgets and future growth requirements by being involved in commercial activities; supporting the implementation, control and reporting of all development/build-related expenditure. We're looking for someone who is passionate about working with colleagues within the region and across different disciplines with a keen attention to detail and accuracy when conducting the valuation process. The suitable person will be someone who wants to proactively contribute to our mission of changing lives, by building affordable, quality homes, where they are needed, for the people who need them the most. In the manager position, you will be given ample opportunities to not only utilize your pre-existing skills but to develop a new people management, mentorship and networking skills. Our teams are structured with a Commercial Director, a Managing Quantity Surveyor, a Senior, Quantity Surveyors and Assistants. Main Responsibilities: As a member of the senior leadership team it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A High level summary of key responsibilities: Manage the work of the commercial function ensuring the effective compliance, control, deployment and performance management of the quantity surveying, taking responsibility for achieving targets in relation to development budgets and commercial controls. To ensure the commercial team proactively support the attainment of key operational requirements, tar-gets and budgets in the areas of land acquisition and commencement budgets, subcontractor tendering and management, payments, CVRs and cost to complete reviews, controls and reporting, variations control and cost reporting, procurement and the use of Coins and other systems ensuring all activities meet the requirements and standards set out in the Commercial processes, procedures and Key Controls. Take responsibility for the Quantity Surveying function on at least one active key development, to the full extent of the duties set out in the Quantity Surveyor job role, these will include, but not limited to, sub-contract procurement, attending site meetings, the production the development CVRs. To provide input as directed into the Commercial Land Appraisal process and subsequent site commencement programmes to ensure all known site and development costs and revenues are captured at each key development phase. Liaise with build management and regional and central services buying and procurement teams in respect of the scheduling and delivery of material supplies and Sub Contract trades and services ensuring the commercial team work to and deliver agreed actions and activity plans. Ensure there is a system to monitor material quality and use and the performance of Suppliers and Sub Contractors in close collaboration with build management and site based colleagues providing feedback to the Commercial Director and direct to suppliers and sub-contractors, as appropriate outlining where an unacceptable standard of materials or performance has been identified. The Ideal Candidate: A relevant qualification or good experience in Commercial Management Highly proficient and led user on Coins and proficient in Microsoft Excel and word packages A strong and extensive understanding of the commercial implications of the methods and sequences of design and build Broad Finance/Commercial awareness & Technical knowledge Broad knowledge of the Construction Industry Highly tuned practical knowledge of commercial and financial management systems and controls Broad awareness of codes of practice that impact on commercial matters e.g Building Regulations, NHBC requirements, HSE etc Knowledge of Construction Design Management Regulations Strong analytical ability, able to distil/mine data to identify key trends, issues and value add opportunities Strong teamwork and interpersonal skills Ability to manage multiple tasks and assess priorities effectively. Ability to work closely with senior colleagues and all regional and Group functions. Has energy and drive - able to positively influence others. Exceptional stakeholder management, with resilience and maturity to balance multiple priorities within a fast-changing and demanding environment Excellent communication and engagement skills, able to influence operational practice to generate optimal commercial outcomes and results Good business management acumen and highly commercially astute. Able to see and promote innovative ideas Ability and flexibility to travel to sites and Central Services essential. Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development Opportunities TPBN1_UKTJ

What if your next job meant more than just work, what if it meant shaping futures, every day? Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start. No two settings are the same, but all of them are built around our shared values: care, curiosity, and a genuine love for early years. Join Kids Planet Penrith as a Nursery Manager! We're now looking for a Nursery Manager to join our team, someone who's ready to get stuck in, spark imaginations, and help children thrive. Why Kids Planet Penrith? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Big News! 80% Childcare Discount Arrives This October - T&Cs apply What we'll offer our Nursery Manager: Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. An exclusive Nursery Manager Bonus Scheme to reward your leadership and impact. How you'll make a difference as a Nursery Manager: By managing the day-to-day running of the nursery, ensuring the delivery of high-quality care and education in line with the EYFS, Ofsted requirements, and the nursery's policies and procedures. Through leading, mentoring, and supporting the nursery team, promoting a positive, collaborative, and professional culture while ensuring staff development and performance are maintained to a high standard. By building and maintaining strong, trusting relationships with families and external agencies, supporting each child's development and wellbeing, and ensuring the nursery is always prepared for Ofsted inspections. Requirements of a Nursery Manager: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding children. Senior leadership experience within a nursery setting. In line with legal regulations, you must hold a GCSE (or equivalent) in Maths or gain it within 2 years of starting. Sound like the place for you? Apply today to join Kids Planet Penrith. We are unable to offer any kind of visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self and flourish! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.

Title: Managing Quantity Surveyor (Penrith)Location: Penrith, Cumbria, North West, CA11 9BN, UKCompany: Gleeson HomesJob Introduction:Gleeson Homes are recruiting for a Managing Quantity Surveyor to assist the Regional Commercial team, delivering the Group Business plan, Commercial objectives, budgets and future growth requirements by being involved in commercial activities; supporting the implementation, control and reporting of all development/build-related expenditure.We're looking for someone who is passionate about working with colleagues within the region and across different disciplines with a keen attention to detail and accuracy when conducting the valuation process. The suitable person will be someone who wants to proactively contribute to our mission of changing lives, by building affordable, quality homes, where they are needed, for the people who need them the most.In the manager position, you will be given ample opportunities to not only utilize your pre-existing skills but to develop a new people management, mentorship and networking skills.Our teams are structured with a Commercial Director, a Managing Quantity Surveyor, a Senior, Quantity Surveyors and Assistants. Main Responsibilities:As a member of the senior leadership team it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business.A High level summary of key responsibilities:Manage the work of the commercial function ensuring the effective compliance, control, deployment and performance management of the quantity surveying, taking responsibility for achieving targets in relation to development budgets and commercial controls.To ensure the commercial team proactively support the attainment of key operational requirements, tar-gets and budgets in the areas of land acquisition and commencement budgets, subcontractor tendering and management, payments, CVRs and cost to complete reviews, controls and reporting, variations control and cost reporting, procurement and the use of Coins and other systems ensuring all activities meet the requirements and standards set out in the Commercial processes, procedures and Key Controls.Take responsibility for the Quantity Surveying function on at least one active key development, to the full extent of the duties set out in the Quantity Surveyor job role, these will include, but not limited to, sub-contract procurement, attending site meetings, the production the development CVRs.To provide input as directed into the Commercial Land Appraisal process and subsequent site commencement programmes to ensure all known site and development costs and revenues are captured at each key development phase.Liaise with build management and regional and central services buying and procurement teams in respect of the scheduling and delivery of material supplies and Sub Contract trades and services ensuring the commercial team work to and deliver agreed actions and activity plans.Ensure there is a system to monitor material quality and use and the performance of Suppliers and Sub Contractors in close collaboration with build management and site based colleagues providing feedback to the Commercial Director and direct to suppliers and sub-contractors, as appropriate outlining where an unacceptable standard of materials or performance has been identified.The Ideal Candidate:A relevant qualification or good experience in Commercial ManagementHighly proficient and led user on Coins and proficient in Microsoft Excel and word packagesA strong and extensive understanding of the commercial implications of the methods and sequences of design and buildBroad Finance/Commercial awareness & Technical knowledgeBroad knowledge of the Construction IndustryHighly tuned practical knowledge of commercial and financial management systems and controlsBroad awareness of codes of practice that impact on commercial matters e.g Building Regulations, NHBC requirements, HSE etcKnowledge of Construction Design Management RegulationsStrong analytical ability, able to distil/mine data to identify key trends, issues and value add opportunitiesStrong teamwork and interpersonal skills Ability to manage multiple tasks and assess priorities effectively.Ability to work closely with senior colleagues and all regional and Group functions.Has energy and drive - able to positively influence others.Exceptional stakeholder management, with resilience and maturity to balance multiple priorities within a fast-changing and demanding environmentExcellent communication and engagement skills, able to influence operational practice to generate optimal commercial outcomes and resultsGood business management acumen and highly commercially astute.Able to see and promote innovative ideasAbility and flexibility to travel to sites and Central Services essential.Benefits:Generous holiday entitlement of 26 days per annum + bank holidaysChoice of company car/ car allowanceDiscretionary Bonus SchemeHoliday Buy Back SchemeCompany Pension SchemePrivate Medical Insurance SchemeHealthshield membershipLife Assurance SchemeShare Purchase PlanHighstreet/ Store DiscountsDevelopment OpportunitiesTPBN1_UKTJ

This is a hands-on role supporting customers and account managers across the business. Some of your duties will include but not limited to Provide first-class customer service such as answering phones and email queries, processing orders and supporting account managers across departments. You will b

Are you an experienced nurse leader passionate about delivering outstanding, person-centred care? We are recruiting a Care Home Unit Manager to join a strong and supportive management team within a well-established care home. Care Home Unit Manager (NMC Registered Nurse).

We are looking for a Security Account Manager to look after a prestigious client based in Yeovil. This opportunity would potentially suit someone who is either looking to take the next step in their security career, someone who steps in and helps out security management whilst their manager is out o

Hospitality Manager Within a nursing Home. Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? Were recruiting on behalf of a well-respected nursing home in Lowestoft who are seeking a Hospitality Manager to le

Your new company A global professional services organisation committed to continuous learning and professional development through exposure to diverse businesses and global operations. Support a growing team and provide cover during maternity leave.

Im working with a well-established specialist care provider to recruit an experienced Operations Manager to support and lead a portfolio of specialist services across East Suffolk. Operations Manager Specialist Services.

Marketing Manager, Subscriptions Marketing Manager, or Executive. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. SaaS, Business Information products, Enterprise Licenses).

Hospitality Manager Within a Care HomeSalary:£30,000 per annumLocation: Brooke, NorfolkHours: Full-time, permanentAre you an experienced hospitality prof

An established industry player is seeking a Marketing Manager to lead subscription-focused strategies and campaigns.

Meridian Business Support are working with an established National Private Healthcare Provider client who are looking to recruit a Home Manager to lead a large Nursing Home in the Wroxham area of Norfolk. What will you gain? You will have the satisfaction of working with and being supported by an en

Working for a growing business in a newly created role, this is an excellent opportunity for anyone looking to further their career within this field.

Job Description Care Home Unit Manager (NMC Registered Nurse) £50,000 per annum Watton, Norfolk Are you an experienced nurse leader passionate about delivering outstanding, person-centred care? We are recruiting a Care Home Unit Manager to join a strong and supportive management team within a wel

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

Job Description Hospitality Manager Within a nursing Home Salary:£30,000 per annum Location: Watton, Norfolk Hours: Full-time, permanent Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? Were recruiting on

The business is focused on delivering high quality digital solutions to support education and assessment. Customer Support team to ensure clients get the best from the software and to answer any queries they may have. Confidently use technology to support client needs.

The business is focused on delivering high quality digital solutions to support education and assessment. Customer Support team to ensure clients get the best from the software and to answer any queries they may have. Confidently use technology to support client needs.

Provide comprehensive administrative support to the Finance function and wider business. Finance team and play a pivotal role in supporting business operations, culture, and cross-functional collaboration. Reporting indirectly to the CFO, you will build strong relationships across the company and wi

An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams t

The Business Manager collaborates with various departments to ensure business objectives are met efficiently and effectively. The Business Manager plays a pivotal role in driving organizational success by overseeing daily operations, managing resources, and implementing strategic initiatives. They w

The successful candidate will be responsible for providing administrative support to a senior financial adviser and their clients, ensuring the smooth and efficient service. Point of contact for clients and new business queries. Processing business and pipeline management.

Engage with stakeholders across the business.

Due to the retirement of their current manager, they are seeking a dedicated and experienced Registered Manager to lead the home into its next chapter Benefits as a Registered Manager: * Competitive pay increase with longevity * Ongoing support & developmental opportunities * Supportive se

Are you an experienced Manager looking for your next career adventure? Are you passionate about supporting and inspiring people we support to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential?. We are seeking a dedic

Contract Support Administrator.

Here’s a glimpse of what you’ll do: * Manage daily administrative operations and student services * Provide scheduling, reporting, and correspondence support to academic staff * Coordinate student registration and maintain accurate records * Prepare timetables, course documents,

This role will start in January and oversee 5 compliance analysts with their day to day responsibilities and escalated queries and support fellow team leaders with process improvements and advice.

Our Claims Handling Department provides significant value to the wider law firm through the provision of referrals and is an important aspect of the firm's insurance business and future strategy. The role As a Claims Handling Administrator, you will report to the Claims Handling Administr

Supporting the movement of people, goods and equipment. As a Capital Works Manager, you'll coordinate scheme development, manage contractors and supply chain partners, and ensure projects are delivered safely, efficiently, and in line with client expectations. Capital Works Manager Highways - Glast

As General Manager, you will take full ownership of the business, leading from the front and ensuring exceptional standards across:. Employee assistance programme and wellbeing support. General Manager – Hospitality Venue (Live-In).

You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager

What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an

Key Responsibilities * Support and deputise for the Registered Manager * Lead, mentor and supervise the residential care team * Maintain high standards of safeguarding and care planning * Support regulatory compliance * Promote positive outcomes for child

About the Role In this role as an Operations Manager, you will be working closely with the Registered Manager, Directors, and wider leadership teams, and lead workforce planning, financial management, quality assurance, risk oversight, and digital transformation. Job Types: Full-time, Permanent Sa

What the Client Relationship Manager will be doing: * Maintain and develop relationships with existing customers to optimise * quality of service, business growth and customer satisfaction through * effective communication with the customer and with the Field Sales * and Internal Sales t

Customer Care Account Manager Yeovil | £28,000-£28,000 per annum + career progression | Monday - Friday + alternate Saturday mornings | Permanent Introduction Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role fo

Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business). Build relationships based on regular contact with key decision makers within your high value clients business.

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where yo

Position: Project Manager Location: Bristol Duration: Permanent Salary: Up to £48,000 with a £7,000 car allowance and package We are looking for an experienced M&E Project Manager for a full time, permanent position based in Bristol This position will be working for an established

At M Group Energy, were enabling the energy essential to support our lives.

Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. What will you be doing? Are you ready to take charge and lead impactful projects? Join us as a Project Manager, working nationwide on Electrical Transmission frameworks, with projects in Sou

Project Manager 12 month contract Based in Filton Offering £35ph Inside IR35 Do you have an understanding of Aerospace/Aircraft? Do you have experience in Project management? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the rol

Five Education requires a Cover Supervisor to cover lessons in the event of a teacher's absence.You will be required to follow cover instructions and teach the pre-prepared lesson materials.The suitable candidate will be engaging and confident with children and young people.The school requires you t

HSB Technical Ltd is recruiting for an experienced Welding / Fabrication Foreman to join a reputable engineering business based in Avonmouth. HSB Technical’s client is an established and well-regarded business entity. Duties and responsibilities of the Welding/Fabrication forman: •Superv