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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We are seeking highly motivated Relief Support Workers to support people with autism spectrum conditions and other needs living in a bespoke supported living service in Little Thurrock to enjoy an excellent quality of life, wellbeing and opportunities for personal development. The service offers an empowering, strengths-based model of support which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. Your role will involve providing care and support in a personalised and responsive manner. You will provide respectful personal care and support to enable people to develop their quality of life and independence. This will include providing support to build confidence and skills in all activities of daily living. You will enable people to establish a positive and meaningful lifestyle, build community connections and relationships with others. A minimum of 12 months’ care experience is required for all Relief roles. We are looking for individuals who have the following personal qualities and attitudes: • Kindness and compassion, • Enthusiasm and creativity, • A respectful and inclusive approach, • An accountable and conscientious attitude, • Ability to work positively in a team, • The courage to question and to challenge when needed, • Commitment to enable service users to achieve their goals Vacancy Reference Number: 89514 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

TGRC is proud to be partnering with a forward-thinking UK renewable energy provider dedicated to supporting homeowners and businesses in their transition to cleaner, more efficient power solutions. With strong foundations in solar technology and sustainability, they deliver tailored, end-to-end services - from initial consultation and bespoke system design through to expert installation and ongoing maintenance - making the adoption of clean energy simple and accessible nationwide. Role Overview We are seeking an experienced Installation Manager to oversee domestic renewable energy projects across the UK. This is a hands-on leadership position responsible for managing Solar PV, battery energy storage systems (BESS), and EV charging installations. The successful candidate will ensure projects are delivered safely, on schedule, within budget, and to exceptional quality standards. Key Responsibilities: • Lead and coordinate installation teams and subcontractors across multiple UK sites, • Manage the full lifecycle delivery of Solar PV, battery storage, and EV charger installations, • Conduct pre-tender site surveys and provide technical input into design and procurement, • Ensure full compliance with CDM regulations and Health & Safety legislation, • Oversee testing, commissioning, and final system handover, • Maintain accurate project documentation and reporting, • Monitor labour and material costs to protect project profitability, • Champion quality, safety, and continuous process improvement Experience Required: • Demonstrated leadership experience managing installation teams and subcontractors, • Strong technical expertise in Solar PV, battery storage, and EV charger installations Qualifications: • C&G 2360 Part 1 & 2, NVQ Level 3, or equivalent, • C&G 2391 (or 2394/2395) and 18th Edition (BS 7671), • MCS-accredited Solar PV certification (e.g., C&G 2922, BPEC, or LCL Level 3 in Solar PV and EESS), • Site Supervisors’ Safety Training Scheme (SSSTS), • ECS Gold Card and a full, clean UK driving licence

Home Manager Wilmington Manor Care Home (Dartford, DA2 7BA) Permanent Full Time – 40 hours per week Salary - Competitive plus 30% management bonus and a fantastic benefit package Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same? What’s in it for you? The benefits include; · Job satisfaction! Being able to make a difference to our residents and their families lives each and every day · Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance · 33 days annual leave (inclusive of statutory bank holidays) · Comprehensive induction, on-going training and development to support your career prospects · Discounted gym membership, free flu vaccine and discounts on Bupa dental care About the role As well as being able to lead and inspire a multi-disciplinary team, we’ll look to you to provide outstanding, personalised care to our residents. Always putting the needs and wellbeing of our residents first - finding new ways to enrich their lives. You’ll be managing all aspects of the home, identifying business opportunities whilst effectively managing budgets, taking responsibility for the operating profit of the home, and ensuring regulatory compliance is maintained across all relevant areas. Competent in creating and developing strong internal and external relationships, you’ll play an important role in strengthening the Bupa brand as a trusted healthcare partner with key audiences including Local Authority and Primary Care Trust commissioners. For this role you will need to become registered with the regulator and, you also may occasionally be required to work out of hours or evenings. What are we looking for in our Care Home Managers? · Strong clinical knowledge and expertise, plus an LMCS, RMA or equivalent management qualification · You will know how to make a positive difference within a heavily regulated sector, as you’ll have a strong commercial acumen and strategic mind · The ability to develop an environment which focuses on continuous improvements · An effective communicator, with a confident and influential leadership style Our home Around 2 miles from Dartford train station, Wilmington Manor sits in beautiful grounds in the heart of Wilmington. The home offers nursing, residential, respite and convalescence care. With a real family feel, the team are passionate about providing person centred care, championing dignity and independence - organising a wide variety of activities meaning there's no typical day here. Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

About Eng.Co. Group Eng.Co. Group is a global company providing EPC and Asset Optimization services to multiple locations across the globe. We are a leading engineering service provider, with more than thirty years of industry experience. We currently operate across twenty countries, including Europe, USA, Canada, Turkey, Far East and South Africa. Location: Onsite Role, Stanford Le Hope, UK Contract Type: Freelancer - Contract for Services Role Overview: Responsible for ensuring that all Contractors execute tasks in an efficient, organized, and safe manner. By leveraging coordination mechanisms collaborate with Contractors prior to site visits. This includes, but is not limited to, reviewing work and ensuring that contractors have integrated plans, ensuring Permit to Work requirements are met, that the scope of work is clearly understood and efficiently managed, and that Contractors have arranged necessary on-site support such as resources, scaffolding, cranes, and materials. In addition to supervising and coordinating daily activities, the Site Coordinator will play a key role in planning and optimizing site-based activities. This proactive approach aims to minimize Contractor downtime, increase efficiency, meet activity deadlines and avoid additional costs. Support in delivery will be provided from a remote centre of excellence – specialist resources will be available as needed to provide technical, project management and other support as needed. Key Responsibilities: • Lead On-site Construction – Serve as the focal point for all field-based construction activities, ensuring consistent, high-quality delivery aligned with client procedures, safety standards, and project objectives., • Promote Safety Culture – Champion HSSE excellence by integrating safety into every aspect of the job, leading by example, and ensuring compliance with all regulatory and company safety practices., • Contractor Management & Coordination – Manage daily interfaces with contractors and lead weekly/monthly coordination meetings. Monitor performance, address resource or schedule issues, and collaborate to improve delivery and reduce cost., • Supervision of Site Activities – Oversee and supervise daily construction activities, ensuring adherence to project schedules, safety protocols, quality expectations, and environmental standards., • Project Planning Coordination – Support Project Engineers and Project Managers in aligning early-stage planning, including execution methodology, schedule, and cost, leveraging site-specific knowledge for more efficient project delivery., • Design & Work Package Management – Coordinate design communication and clarification between contractors, EngCo’s design centre, and project stakeholders. Support work package development and hold regular briefings with contractors on upcoming scopes., • Contractor Performance Oversight – Collaborate with client site leadership and procurement teams to align performance expectations for safety, quality, reporting, and invoicing. Ensure contract compliance across all delivery areas., • Support Procurement Strategy – Provide input to Contracting & Procurement on scope definition, commercial structure, and contractor technical evaluations during pre-qualification and selection., • Monitor Progress, Quality & KPIs – Track construction performance against key metrics (HSSE, schedule, cost, quality, risk). Ensure timely development and delivery of performance reports., • Lead Meetings & Reviews – Facilitate SIMOPS planning, construction kick-off meetings, readiness reviews, and constructability assessments with all relevant stakeholders., • Permit & Readiness Coordination – Ensure all permitting, method statements, and readiness activities are completed prior to field mobilisation, including safety documentation and material delivery., • Technical & Design Interface – Address contractor technical queries through coordination with the engineering consultant. Provide clear communication to resolve issues and avoid delays., • Commissioning & Handover Support – Lead the transition from construction to commissioning and start-up. Manage punch lists, participate in pre-start-up reviews (PSSR), and support final handover documentation and MOC close-out., • Documentation & Reporting – Maintain thorough and accurate project documentation, including daily reports, NCRs, redline markups for as-builts, progress tracking, and contractor invoices/change orders., • Permit to Work (PTW) Process Management – Coordinate site permits and ensure PTW and associated safety processes are compliant and effectively implemented., • Collaboration with Client Operations – Work closely with client operations teams to align construction plans with operational priorities, enabling a smooth execution process on active sites., • Drive Continuous Improvement – Identify and share lessons learned across terminals and projects. Promote a culture of efficiency, accountability, and “right-first-time” execution. Required skills & experience: • Construction Supervision Background – 10–15 years of experience in site construction supervision, asset management, and work pack coordination within industrial or infrastructure environments., • Education – Accredited trades qualification and/or engineering degree in a relevant discipline., • Leadership & Team Culture – Ability to foster a collaborative and energetic team environment with a focus on accountability, delivery, and maintaining high morale., • HSSE Expertise – Strong awareness of health, safety, security, and environmental risks and the ability to lead by example in high-risk environments., • Project Execution Knowledge – Deep understanding of the full project lifecycle from concept through to commissioning, with a focus on site readiness, planning, and quality delivery., • Contracting & Procurement Acumen – Familiarity with different contract types (e.g. firm price, T&M), procurement strategies, contractor evaluation, and scope structuring., • Strong Communication Skills – Excellent verbal and written communication skills; comfortable leading discussions and resolving conflicts with multiple stakeholders., • Stakeholder Management – Proven experience working with multidisciplinary teams including clients, contractors, design engineers, and site personnel., • Document Control & Technical Review – Skilled in reviewing and managing project documents such as execution plans, ITPs, NCRs, redlines, and safety documentation., • Commissioning Support – Experience with pre-commissioning, handover, performance testing, PSSR, and MOC documentation., • Problem-solving & Analytical Thinking – Strong ability to assess complex site issues and resolve them quickly, ensuring minimal impact to schedule and cost., • Continuous Improvement Mindset – Demonstrated ability to identify improvement opportunities and apply lessons learned for future projects., • Fluent in English, both written and spoken.

The PR Account Director we are looking for will ideally have at least 5 years of previous agency experience and have a thirst for knowledge, being able to stretch across various, often complex subject matters. From climate justice, ethical finance, and nature and biodiversity campaigns to health awareness and education, human rights and democracy, social justice and tech for good campaigns. From UK-focused PR campaigns to global, multi-stakeholder integrated campaigns, working with our global partners, spokespeople and case studies. You should be able to adeptly handle 3-5 clients at any one time, building client trust based on first-class results. Plus, help support new business wins. You should have experience leading global integrated campaigns, and taking complex, technical topics and translating them for a consumer audience. Ideally (but not essential), you will have an interest in UK politics and global affairs, with experience in political and policy PR. You’ll be passionate about storytelling and able to shape and land stories in compelling ways - from thought leadership and opinion editorials to podcasts. You’ll have a healthy black book of contacts consisting of international, national and specialist/trade media. As a senior member of the business, you’ll be adept at nurturing talent and knowledge sharing and inspiring teams you work with. What we’re looking for… Your core responsibilities will be: * Act as the senior contact for clients and their teams, ensuring consistent, high-quality service and outcomes * Lead and manage a portfolio of accounts, providing strategic and creative leadership * Develop account teams, including Account Executives, Senior Account Executives and Account Managers * Ability to work on integrated accounts across teams * Win new business from existing and new clients and represent the agency at stakeholder events * Oversee PR campaigns from brief to delivery, ensuring innovation, creativity and strategic alignment * Ensure campaigns are delivered on time, within budget and ensure KPIs are met or exceeded * Manage account resources, manage PR teams, and, where needed, coordinate integrated teams, and coordinate with global agencies * Maintain and grow a strong network of media contacts, demonstrating mastery of media relations * Analyse PR outcomes, interpret data and present findings to boards, clients and stakeholders * Deliver exceptional written, verbal and presentation communication across all contexts * Mentor, train and support the professional development of team members, identifying training needs and managing performance reviews * Grow existing client accounts while supporting new business development and agency growth * Network, pitch and champion the agency’s values and brand to nurture contacts and pipelines * Ensure the highest level of client experience, often as the most senior contact for key accounts Required Skills * Excellent standard of written English. * Strong interpersonal skills and the ability to work effectively with the wider team during pitches and presentations * Cool and calm when working under pressure, and able to anticipate and solve problems * Ability to produce work to a high standard quickly and professionally with excellent attention to detail, and high levels of initiative * Line management and mentoring experience * Integrated communications and campaigning experience (e.g. digital, web, public affairs, research and insights) Additional Skills for Bonus Points * Experience working on a global account, and/or with non-UK-based clients, would be beneficial * Knowledge of LMIC media markets and institutions is desirable This is a role that will allow you to explore your strengths in a multi-disciplinary, integrated communications environment. You will experience exposure to senior team members (experts in a variety of fields who are on hand to offer masterclasses and mentoring), opportunities (especially within the integrated marketing mix - so you learn about other specialisms and try your hand at them), creativity and content creation (with a flat structure, everyone ideas are valued), and clients and client management. All of these things will enable you to hone your talent, while broadening your skill set and fast-tracking your career progression, in a passionate, supportive and friendly environment.

The role demands a thorough understanding of SQL, operational standards, information datasets, and key performance measures, working collaboratively with clinicians, managers, and staff to deliver data-driven insights and champion the roll-out of the Business Information System (BIS). Assist Perform

Recruit Assist are in partnership with a drainage engineering company in Kent for a Group Learning and Development Manager. The Learning and Development Manager will lead the design, delivery, and evaluation of learning initiatives that build capability across the organisation, from office to engineering L&D support. JOB TITLE: Group Learning and Development Manager SALARY:£45,000 to £55,000 DOE SHIFT PATTERN:Monday to Friday 9am to 5pm ANNUAL LEAVE: 20 days + BH WFH/HYBRID: Potential once probation has been complete CANDIDATE QUALIFICATIONS AND SKILLS: • Experience in L&D, organisational development, HR, or related fields., • Proven experience designing and delivering learning programmes., • Experience building structured learning pathways or internal academies is highly desirable., • Familiarity with adult learning principles and modern learning technologies., • Professional certifications (e.g., CIPD, ATD) are beneficial. JOB DETAILS AND REQUIREMENTS: Learning Strategy & Planning • Develop and implement an organisation‑wide L&D strategy aligned with business goals., • Conduct with senior leaders and subject matter experts skills gap analyses and workforce capability assessments., • Partner with senior leaders to identify future talent and capability needs., • Create annual learning plans and manage the L&D budget. Internal Training Academy Development • Design and launch an internal training academy that provides structured learning pathways for core roles, leadership levels, and specialist functions., • Build a curriculum framework that includes on boarding, technical skills, soft skills, compliance, and leadership development., • Establish quality standards, governance, and evaluation processes for all academy programmes., • Develop branding, communication, and engagement strategies to promote the academy across the organisation., • Identify and train internal subject‑matter experts to act as facilitators, mentors, or content contributors., • Develop external accreditation recognition for the Academy Programme Design & Delivery • Create blended learning solutions (e‑learning, workshops, coaching, on‑the‑job learning)., • Oversee the creation of digital learning content and manage LMS platforms., • Facilitate training sessions and leadership development programmes., • Source and manage external training providers when needed. Performance & Capability Development • Support managers in developing team capability and performance., • Implement frameworks such as competency models, career pathways, and development plans., • Lead initiatives around leadership development, soft skills, and technical training. Measurement & Evaluation • Use data and feedback to evaluate learning effectiveness and ROI, including academy programmes., • Track participation, engagement, and impact on performance., • Report insights and recommendations to senior stakeholders. Culture & Engagement • Champion a culture of continuous learning and knowledge sharing., • Promote learning technologies, self‑directed learning, and internal communities of practice., • Support diversity, equity, and inclusion through accessible learning experiences. To be considered for this L& D Manager opportunity all candidates must apply for this position and then we will review your application and contact you by phone and email

Basic Salary - £33,790 for 40 hours plus additional overtime - this will clear £40,000+ per annum working on Mon- Friday - Monthly paid Excellent company benefits package Our Client are pioneers within the UK construction materials industry, operating across a network of nine manufacturing plants, and are used by the major construction companies in the UK on housing, industrial, educational and infrastructure projects. You will be working out of the Northfleet Factory driving Tankers, all training given and PPE included.. You will be delivering company product to building sites. Required: Class 1 LGV licence, current Driver Qualification Card, current Digital Tachograph Card. Preferred: Powder tanker experience preferable although not essential. WILL WELCOME NEW DRIVERS WITH MINIMUM EXPERIENCE ALSO CHAMPION GETTING WOMEN INTO CONSTRUCTION Diversity, Equality and Inclusion Our client champions diversity, equality and inclusion in their business and value how a diverse workforce brings not only diversity of thought, but also drives innovation and progress, which is key to everything they do. They are an affirmative action employer with the desire to have a workforce that is truly representative of all sections of society Emma Smith- Principle Recruiter- (phone number removed) Brook Street (UK) Limited Brook Street NMR is acting as an Employment Agency in relation to this vacancy

A local government authority in the UK is looking for a dedicated Neighbourhood Officer on a fixed-term contract until September 2026.This hybrid-role involves delivering high-quality housing and tenancy services, focusing on customer satisfaction and community building.Candidates should have releva

A recruitment agency is seeking a Senior Practitioner/SEND Auditor based in Haringey.This role involves conducting audits, preparing reports, and supporting quality assurance processes in Children’s Social Care.Candidates must hold a social work qualification and be registered with the relevant he

A family-run fresh produce company in Greater London is looking for a proactive Customer Service Advisor.This full-time role requires excellent communication and IT skills, and offers training for those without previous customer service experience.Responsibilities include managing customer orders an

A fast-growing SaaS company in the UK seeks a Data Governance Lead to spearhead data integrity initiatives.This role involves leading data governance efforts, conducting in-depth data analysis, and mentoring junior analysts.The ideal candidate should have over 10 years of experience in data governan

A leading fashion retailer in Greater London is seeking Style Advisors to enhance customer experiences in-store.The role involves greeting customers, providing tailored advice, and maintaining product knowledge.Ideal candidates will be reliable, flexible, and possess excellent communication skills.T

A leading global biopharmaceutical company in Greater London is seeking a Data Architect II to design cutting-edge data architecture.You will work closely with scientific teams to develop data products that leverage AI and ensure compliance in a regulated R&D environment.The ideal candidate will hav

A leading boutique law firm is seeking a CRM Executive to join its growing Digital Marketing team.This hybrid role involves managing CRM data quality, training users, and supporting digital marketing initiatives.You will play a key role in maintaining the CRM system post-migration to Microsoft Dynam

A leading global communications agency in London is looking for a Mid-Senior level Public Relations professional to manage a diverse portfolio of clients.This full-time position involves formulating media strategies, crafting content, and overseeing PR activities to secure high-level media placement

A tech-driven company in the Greater London area is seeking a Human Resources Business Partner for their IT & Data team.You will take full ownership of the HR lifecycle, managing employee relations, recruitment, and training.The ideal candidate has proven HR experience, excellent organizational skil

A leading global professional services company in London is looking for a Senior Data & AI Manager specializing in SAP S/4HANA.The role involves integrating SAP Business Data Cloud to deliver AI-driven solutions across multiple business domains.The candidate should have strong data management and go

A leading green energy solutions company is seeking a Solar Sales Champion to connect with customers and guide them towards sustainable energy solutions.

Join a lovely school in Wokingham as an Emotional Support Worker where you'll provide tailored emotional support to students.This role involves developing support plans and fostering positive relationships, ensuring a nurturing environment for students with social, emotional, and mental health needs

A luxury fashion brand in the United Kingdom is seeking an Assistant Store Manager to lead store operations alongside the Store Manager.This role focuses on maximizing store productivity, team development, and maintaining service standards.Ideal candidates have management experience in retail, stron

M&S champions inclusion and diversity, making it an exciting time to join their team.

A leading cybersecurity awareness provider in the UK is looking for a PostgreSQL Database Engineer with over 5 years of experience in managing PostgreSQL infrastructure.The successful candidate will optimize databases hosted on Amazon RDS, collaborate with developers to enhance database performance,

A scenic land-based college in Northamptonshire is seeking a Safeguarding and Wellbeing Officer for a full-time permanent role.The successful candidate will identify vulnerable students, provide support, and work closely with curriculum staff and external agencies.Essential qualifications include ex

A sustainable shared ebike operator is seeking a Support & Community Champion to engage with customers in the UK.

A leading supported living healthcare provider in the UK is seeking a Support Worker to join their team.This permanent role involves supporting individuals with daily living tasks and encouraging community participation.Ideal candidates should have enthusiasm, patience, and a commitment to person-ce

A dynamic energy company is seeking a SHEQ Advisor to enhance safety and quality standards across projects.The role involves supporting project teams, conducting audits, and promoting a positive SHEQ culture.Candidates should have a strong knowledge of SHEQ legislation, experience in construction or

A leading cinema company in the United Kingdom is seeking an Assistant Manager to join its vibrant team.The ideal candidate should have a passion for hospitality and previous experience in customer service-focused roles.Responsibilities include supporting daily venue operations, training new staff,

An exciting opportunity to join the Digital Culture Network as a SEO/SEM Tech Champion. Work with the national team of Tech Champions to provide support and expertise across the country.

A growing human resources firm in the Greater London area is seeking a Junior HR Business Partner to join their People team.This role involves supporting UK leaders with HR guidance and coaching on various people matters.Ideal candidates will have a CIPD qualification, solid HR generalist experience

A prominent sales and marketing organization is seeking a Field Sales Representative in London to represent Red Bull.The role focuses on building in-store relationships, driving sales growth, and managing territory independently.Candidates should be target-driven and possess a full UK driving licens

A leading accountancy and business advisory firm based in London is seeking a Finance Administrator to assist in managing financial performance.This full-time role involves supporting the Finance Manager in financial analysis, working capital management, and forecasting.The ideal candidate will have

A leading technology firm in London seeks an experienced Account Manager to join their expanding sales team.In this hybrid role, you will manage a portfolio of accounts and own the full sales cycle, from building relationships to negotiation.Ideal candidates will have at least 3 years of B2B SaaS sa

A leading transport and logistics company in the UK seeks a Senior Digital Marketing Executive to shape its digital marketing strategy.The role involves analyzing advert performance, refining SEO content, and monitoring customer behavior.The ideal candidate has a strong digital marketing background,

A prominent financial institution in London seeks a Financial Crime Investigator to monitor and enhance AML processes.The role involves investigating customer accounts, collaborating with various teams, and preparing Suspicious Activity Reports.Ideal candidates will have banking experience and stron

A global food and beverage company is seeking a dedicated Sales Assistant for their Nespresso boutique in Stratford.The successful candidate will ensure a premium customer experience, leveraging their retail experience to deliver exceptional service.Responsibilities include welcoming customers, guid

A leading childcare provider in Orpington is seeking a Team Leader to guide a dedicated team in delivering exceptional care.The successful candidate will hold a relevant early years qualification and have experience in early years settings.Responsibilities include planning engaging learning activiti

A leading guest service provider in Greater London is seeking a Guest Service Ambassador.You'll be the first point of contact, ensuring high-quality service for clients and guests.Responsibilities include welcoming guests, maintaining a professional reception, and handling inquiries.The ideal candid

A specialist education staffing agency is seeking a dedicated SEND Teaching Assistant to support pupils with Special Educational Needs and Disabilities.In this role, you will work closely with teachers to provide tailored academic and pastoral support, ensuring pupils can access their learning effec