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• Our client is embarking on a major network modernisation programme across multiple critical sites and is looking for an experienced Senior Cisco Network Engineer to play a key role in delivering high-impact infrastructure change., • Michael Page are proud to be partnered with an established NHS Trust recognised for its commitment to delivering high-quality services across the South Wales region. As the Cisco Network Engineer, you will be instrumental in a large-scale refresh of core switching, firewall infrastructure, identity services, and network inventory governance. This is not a support role - it's a hands-on engineering position where you will design, build, migrate and deliver real transformation. Day-to-day you will: • Lead Major Core Upgrades - Take ownership of Cisco core switch replacements, including Catalyst 9600 deployments, across critical enterprise sites., • Deliver High-Impact Security Projects - Execute firewall upgrades, new deployments, and FMC implementations within live production environments., • Drive Cisco ISE Implementation - Design and roll out enterprise LAN authentication solutions with full policy integration and handover., • Work on a Structured Transformation Programme - Contribute to a clear pipeline of core, edge, security, and inventory modernisation projects., • Operate in a Complex, Business-Critical Environment - Apply high-level Layer 3 expertise while delivering change with minimal disruption. As the successful candidate for the Cisco Network Engineer position, you should have: • Proven experience delivering Cisco core switch deployments (design through migration), • Strong Layer 3 routing expertise within enterprise environments, • Deep knowledge of Cisco firewall platforms (deployment & upgrade lifecycle), • Practical experience with Cisco FMC, • Demonstrable Cisco ISE design and deployment capability, • Strong troubleshooting, documentation and change control experience, • Day rate of £450 - £550, • Inside IR35

Your new companyYou will be joining a long-established and highly respected Tier 1 contractor operating within the water industry. This multi-accredited contractor delivers large-scale clean and waste water capital programmes directly for Welsh Water and offers a strong pipeline of AMP8 works as well as excellent opportunities for career progression and professional development. Their commitment to delivering an exceptional standard of work has positioned them as a leader in the water industry, and as part of their continued growth, they are actively seeking a Senior Quantity Surveyor to join their commercial team. This is a full-time permanent position based out of their Cardiff office with hybrid working and occasional site visits. Your new roleAs Senior Quantity Surveyor, you will play a lead commercial role across major water and wastewater capital projects, helping to maintain long-term infrastructure resilience and environmental protection. Your key responsibilities will include: • Assisting estimators with tendering and estimating new projects, • Managing subcontractors, including procurement, drafting subcontracts, agreeing terms and conditions, and administering contracts through to final account, • Administering live projects, including weekly monitoring of direct and indirect costs and progress against the accepted programme, • Managing client applications, change control, WIP, cashflow and client final accounts using CEMAR What you'll need to succeedIn order to be successful, you will need: • Degree/HNC/HND in Quantity Surveying (or similar) or experience, • Strong working knowledge of NEC form of contract, • Excellent organisational skills, attention to detail and ability to manage multiple projects, • Sound leadership, communication and stakeholder management skills, • Starting salary up to £65,000 per annum (negotiable depending on experience), • Company car (plus fuel card) or car allowance, • 25 days annual leave plus bank holidays, • Private health insurance, • Life assurance, • Company pension scheme (matched up to 7%), • Hybrid working (2 days remote per week), • Enhanced family leave, • Retail discounts, • Reward schemes, • Exposure to high-impact and rewarding projects, • Collaborative and supportive team environment, • Industry-recognised training and development programmes Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Youth Tutor to start in March 20266 Jobs Growth Wales+ to £26,780 dep plus excellent benefits including 30 days holidays plus bank holidays, pension, laptop, mobile, 35 hour week Cardiff, South Wales Full Time Monday to Friday 35 hour week, early finish Friday Our client are one of Wales' leading training providers of skills and funded services. They deliver Traineeships, Apprenticeships, Employability Skills and Jobs Growth Wales through their suite of funded programmes. Benefits include Contributory Pension Scheme – 3% employer contribution, Annual Leave 30 days Plus Bank Holidays (inclusive of Christmas Shut Down), Training and Continual Professional Development Opportunities, 35 hour working week, Travel expenses and business mileage, Childcare Voucher Scheme, Cycle to Work Scheme, Christmas Savings Scheme, Eye Sight Scheme, Employee Health & Wellbeing Strategies and Policies, Work-Life Balance Policies, Social & Charity Events, Refer a Friend Payment Scheme, Mobile Phones & Laptops, Employee of the month awards Our clients commitment to employees has been recognised through the achievement of the following external awards – Investors In People – Silver Award, Corporate Health Standard – Silver Award, Green Dragon Environmental Award. Do you have experience of working with young people ? Occupational Experience / Knowledge and Technical competence in route ways delivery ? Are you qualified or with the potential and willingness to work towards getting qualified, apply today !! We are looking for experienced tutors with knowledge of the training industry with good knowledge and current practice in the sector, safeguarding and prevent knowledge and understanding Your role as Youth Tutor will be to provide a learning and employability framework to Youth learners, ensuring the attainment of positive outcomes through the delivery of classroom and vocational assessment and training. Conduct initial interviews including assessment activities with learners using a range of tools Deliver induction to all allocated new starts including digital platforms/curriculum/qualifications. Plan the learning and assessment process with learners, observing and recording assessments completing all relevant documentation. Complete and maintain accurate learner records Deliver sessions which include direct teaching and the use of a variety of teaching strategies . Develop and utilise lesson plans for each taught session incorporating topics relating to whole class teaching, individual, paired, group and differentiated activities Provide focused support to those learners who are pre-entry level, or may have specific learning needs Achieve appropriate qualifications in a timely manner Working closely with the learners’ Lead Worker to identify progression opportunities. Completion of all training and learner related documentation and paperwork to ensure correct content and accuracy, including monthly reviews of progress. Do you consider yourself to be a Self-motivated, self starter, flexible in approach. Ability to work under pressure, Reliable Enthusiastic Team player and Flexible to change Apply today for the Youth Tutor Cardiff, South Wales by emailing your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.

Surgery Manager Location: Cardiff Hours: 40 hours per week Salary: Competitive plus benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We’re looking for someone to become part of our management leadership team with responsibility for managing surgery teams in our Cardiff clinic. As Surgery Manager you will be responsible for setting and maintaining world class surgical team standards throughout the hospital. You will have the experience and gravitas to lead and support the team comprising surgery assistants, nurses and surgeons, all the while ensuring targets for Laser Eye Surgery and Intraocular procedures are met through effective utilisation of resources. The main aspects of the role are • Identifying and implementing systems to ensure world class surgical treatments and appropriate patient outcomes., • To motivate the surgical team to achieve the clinical KPIs and targets for treatment volumes., • Providing support for the team in efficient and productive use of surgery time, maximisation of surgery lists, accurate and timely reporting is key to success., • Taking responsibility for managing the Clinical Governance and HCC systems centrally and ensuring full compliance – first time, every time. What we need from you It goes without saying you will be comfortable leading a diverse and senior team, preferably in a clinical setting, and you have; • excellent communication and presentation skills, • an adaptable, flexible approach to work, • top notch Microsoft office and outlook, • meticulous attention to detail • A proven track record of developing a team, • Enthusiasm and a willingness to learn, • A hands-on and customer-centric approach What’s in it for you? • Exposure to cutting edge technology and techniques, • Competitive salary and additional company benefits including product/treatment discounts, • The opportunity to work with talented colleagues to truly change people lives What’s also in it for you? • Free or discounted optical products/procedures, • Competitive/ and industry leading salaries, • Career progression / Defined and unparalleled career path and progression opportunities, • Modern working environment with superb technology support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Please note: This role is under Pullman Rail which is a subsidiary or Transport for Wales Permanent Opportunity Equal Opportunities At Pullman Rail we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective, so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. Who we are At Pullman Rail (part of the Transport for Wales family), we’re on a mission to be the engineering and overhaul partner of choice to the UK transport network. From our purpose-built facility in Cardiff, we provide comprehensive services including vehicle overhauls, heavy maintenance, component repairs and system upgrades to a large proportion of the UK rail fleet. Safety, quality and continuous improvement are at the heart of everything we do. Our skilled engineers, technicians and support teams play a vital role in supporting the reliability and performance of the UK rail network — and we are proud to contribute to the industrial strength of South Wales. We are an open and inclusive place to work, where everyone is welcome and supported to reach their full potential. Role responsibilities We are seeking a Head of Compliance – Facilities Management & HSE to provide strategic leadership and operational oversight across all Health, Safety, Environment (HSE) and Facilities Management activities for Pullman Rail. Reporting directly to the Managing Director, this role is responsible for ensuring a safe, compliant, efficient and high-performing working environment across all operational areas and offices. The post holder will lead the Facilities Management and HSE teams, oversee statutory compliance, manage key contracts and budgets, and ensure alignment with wider Transport for Wales safety strategies and assurance frameworks. This is a senior leadership role with accountability for both hard and soft FM services, preventive and planned maintenance programmes, sustainability initiatives, and organisational health and safety governance. Responsibilities include but are not limited to: • Safety & Ethics – Lead the implementation of the Pullman Rail SHEQ strategy, ensuring compliance with legislative, regulatory and internal standards. Champion a strong safety culture and act as the competent person for statutory processes including L8 (Legionella)., • Strategic Leadership – Set and deliver the Health & Safety and Facilities Management strategy, aligning operational delivery with business objectives and long-term site requirements., • Facilities Management & Compliance – Oversee all hard and soft FM services, ensuring buildings, infrastructure and systems meet statutory, safety and operational standards. Implement and manage robust Planned and Preventative Maintenance (PPM) programmes to minimise reactive work and operational disruption., • Contract & Supplier Management – Lead procurement, negotiation and performance management of FM and HSE contracts. Act as principal point of contact for contractors and manage the Control of Contractors process., • Financial & Commercial Control – Plan and manage Facilities and HSE budgets, ensuring effective cost control, value for money and informed investment decisions supported by asset management data., • Risk & Assurance – Lead incident investigations, ensure timely CAPA close-out, manage compliance KPIs and maintain readiness for audits and ISO standards. Provide clear reporting and assurance to senior leadership and external stakeholders., • Sustainability & Continuous Improvement – Drive initiatives to improve energy efficiency, reduce carbon emissions and embed continuous improvement across facilities and compliance functions., • People & Culture – Lead, develop and support high-performing Facilities and HSE teams, fostering a culture of accountability, inclusion and continuous improvement. Who we’re looking for • A senior compliance professional with significant experience leading Health, Safety, Environment and Facilities Management functions, ideally within rail, engineering, manufacturing or other safety-critical environments., • Certified Facilities Manager (CFM) or equivalent professional facilities management qualification – essential., • Strong knowledge of health, safety, environmental and regulatory compliance frameworks (e.g. ISO standards, RISAS)., • Proven experience managing complex facilities contracts, procurement processes, budgets and supplier performance., • Demonstrated experience in risk management, incident investigation and driving CAPA to closure., • A strategic thinker with strong analytical, decision-making and change management capability., • An experienced leader with excellent stakeholder engagement and communication skills, able to operate effectively at senior level., • A resilient and adaptable professional who thrives in a dynamic, fast-paced operational environment. Welsh language skills would make a great addition to your application, but they are not essential for this role. Next steps Does this role sound like the opportunity you are looking for? Do you want to find out more? Please get in touch. This advert will close at midnight on the day of the application closing date stated above. We encourage early applications as we reserve the right to close this vacancy early if sufficient applications are received. Please note: You must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.

Job Title: Principal Engineer Location: South Wales (Hybrid / Flexible Working) Salary: Competitive, dependent on experience engstaff-in are proud to be working in partnership with a leading public sector highways and infrastructure organisation delivering some of the most important transport improvement programmes across South Wales. This organisation plays a key role in shaping a safer, greener, and more reliable road network, addressing critical challenges such as climate change, increasing transport demands, and infrastructure resilience. This is an exciting opportunity to contribute to projects that have a lasting, positive impact on local communities working with a team that values innovation, inclusion, and technical excellence. The Role You will support the Highways Capital Lead and Highways Capital Manager in developing and delivering highways and structures projects across South Wales, ensuring all works meet Welsh Government requirements, adhere to quality management systems, and achieve time, cost, and performance targets. Main Duties and Responsibilities • Support the Highways Capital Lead, deputising when required, in developing and delivering the annual programme of highways related projects., • Manage and coordinate highway maintenance and renewal schemes, ensuring compliance with Welsh Government policies and internal quality standards., • Oversee the procurement, delivery, and administration of design and construction projects through approved service providers., • Manage the delivery of highways and structures projects across multiple asset groups, ensuring alignment with current design standards and quality management processes., • Implement a performance management regime for design and construction service providers., • Develop and review processes to ensure resource allocation, budgeting, and delivery are efficient and effective., • Work closely with Area Operations, Network Management Teams, service providers, and stakeholders to maintain an integrated annual programme of works., • Assist Welsh Government in planning and prioritising future work programmes., • Ensure full compliance with Health & Safety, environmental, and quality management systems., • Undertake other duties commensurate with the level of the post to support the delivery of objectives. About You Essential Experience • Proven experience managing the delivery of highways maintenance or engineering projects within a live network environment., • Strong background in managing resources and coordinating multidisciplinary programmes of work. Desirable Experience • Experience managing or operating trunk road or motorway networks of strategic importance., • Experience working on high speed road projects., • Strong stakeholder engagement and public liaison experience. Skills and Abilities Essential • Excellent organisational and time management skills., • Proven ability to lead, coordinate, and deliver programmes through third party service providers., • Professional, confident communicator able to show initiative and problem solving capability., • Excellent report writing, interpersonal, and presentation skills. Specialist Knowledge Essential • Strong knowledge of project management principles and processes for large scale infrastructure projects., • In depth understanding of Highways Engineering standards, legislation, and policy., • Experience managing projects using NEC contracts or similar procurement frameworks., • Experience delivering design and construction projects through supplier framework agreements. Education and Training • Degree in Civil Engineering or related discipline (or equivalent experience)., • Incorporated Engineer (IEng) status or working toward professional qualification., • Training in Health and Safety management., • Commitment to ongoing CPD and professional development. Other Requirements • Ability to work effectively under pressure and meet tight deadlines., • Full, valid UK driving licence. Why Apply • Deliver high profile, high impact highways projects across South Wales., • Join a respected organisation committed to innovation, sustainability, and technical excellence., • Benefit from hybrid working and flexible arrangements., • Access ongoing training, professional development, and career progression opportunities. Apply Now engstaff-in are managing the recruitment process on behalf of our client. we’d love to hear from you in confidence.

Night Shift 10:00am - 6:00am Shift-based Reactive & Preventative Maintenance to facilitate effective & efficient continuity of product supply. KEY RESPONSIBILITIES • Technical lead on shift, dotted line report to shift supervisor, responsibility is to ensure that the plant, its operations and operators are safe, manufacturing quality product in an efficient and productive manner maximising equipment throughput., • Strong awareness of technical health & safety hazards e.g. electricity at work, working at height, isolation of energy sources etc.. – Able to risk assess and implement mitigation and control actions., • Competence in root-cause fault-finding with resourceful short-term resolution with a drive to implement long-term ‘100yr fixes’., • Reviews production targets & priorities and balances workload accordingly, • Supports production line change-overs and trains & coaches operations team, • Competent in the completion of tests and inspections to ensure effective plant operation and legislative compliance., • Ensures effective communication between the shift engineers, day engineering team and management to ensure that information is accurately recorded and circulated as required., • Undertakes routine maintenance & greasing on all relevant pieces of equipment, • Highlights any potential plant & equipment deterioration / preventative maintenance prior to equipment failure, • Complete daily shift log outlining work completion & outstanding actions ESSENTIAL EXPERIENCE, SKILLS & QUALIFICATIONS • Apprentice trained engineer, • Experienced shift engineer in a high-volume continuous production manufacturing environment, • Strong technical capability with mechanical engineering pedigree (familiar with pneumatic, hydraulic & mechanical systems) with basic level of competence in electrical systems and control., • High competence in workshop skills, • Ability to work at height (IPAF trained), • Promotes safe working, ability to risk assess activities to consider the safety of themselves and those around them. COMPETENCIES • Highly self-motivated drive for results, tenacious with strong ability to prioritise multiple tasks, • Strong communication skills, • Team player, • Exemplary personal principles around candour, time-keeping and finished work standards.

Senior Production Planner / Scheduler Scantec Recruitment are working with a leading FMCG manufacturer at their flagship Cardiff site to assist in their search for a Senior Production Planner. Working for a well known and reputable brand in the market, you'll have the opportunity to establish yourself and develop your career with excellent prospects for progression. As a Senior Planner, you'll lead a small team of four and be responsible for the produce and publish production plans to meet customers’ needs while balancing operations best practice, effectively running the day to day activities of the production scheduling team. Hours of work: Monday to Friday, 8.30am - 5pm Summary of key responsibilities: • Refine systems and methods to continually improve production scheduling so that the most efficient plans are issued to the factory., • Proactively work alongside Demand and Supply teams to ensure alignment and communicate any reason for deviation from plan., • Interface with manufacturing to maintain or improve manufacturing efficiency., • Participate in daily site meetings and provide updates on scheduling activities., • Deputise for the Production Scheduling Manager during periods of absence/holidays., • Identify and mitigate potential risks related to supply chain disruptions over the short term horizon., • Deliver KPIs with a key focus on service level attainment., • Implement and uphold safety and quality standards in all scheduling activities., • Develop and maintain production schedules to meet customer demands and company goals., • Manage production planning to maximize output to available capacity. o Determine, and amend if necessary, the running order of all production lines., • Maintain finished goods inventory to achieve customer service levels of 98.5% or above, while minimizing write-offs due to short product life., • Attend regular production review and short interval control meetings as required., • Provide data and highlight concerns on a range of planning and production parameters such as yield or efficiency analysis., • Review and react to changes in customer priorities as required., • Monitor production processes and adjust schedules to address any issues or delays., • Analyse production data and performance metrics to identify areas for improvement., • Communicate effectively with all departments to ensure alignment and resolve any scheduling conflicts., • Maintain accurate records of production schedules, inventory levels, and work orders. Knowledge, Skills & Experience: We're seeking an experienced Planner, this could be from within Production, Demand planning or within Supply Chain. This would need to be within a fast-paced manufacturing environment (food or FMCG is ideal) although not essential. You'll need to be able to adapt and respond to change, as well as being an effective communicator with strong interpersonal skills. You'll need strong IT skills and experience with MRP systems.

Are you passionate about HR and want to make an impact? Artis HR are working with a National Leading business, based in the UK looking to hire a People Partner. This is a unique and exciting opportunity to join our client on a Part Time basis. The role will support sites outside Swansea and Newport. An integral member of the People team, you will provide strategic and high-level operational HR advice and guidance across designated service areas, and drive performance through the people . We are looking for candidates who can build strong relationships with Senior Leaders, Line Managers and create innovative solutions. With your flair for sound judgement, you will have a comprehensive understanding of complex ER case work and the ability to manage issues to pre-empt similar cases arising . Advise on all HR aspects associated with change management such as restructures and succession planning. Assist with the design, delivery, and evaluation of training to support the development of line managers and senior leaders. Using data and analytics, measure the effectiveness of policies and understand the importance of further evidence for future improvement. Drive strategic HR projects CIPD qualified with previous experience in a large fast paced organisation is essential. Well experienced in advising senior managers on all aspects of people management. Sound knowledge of employment law with a pragmatic approach to its application in the workplace. Managed complex case work and has a full understanding of potential risk to a business. Ability to resolve issues independently or as part of a team. Sound judgement and confidently makes decisions using clear rationale. Ability to use data and analytics to measure the effectiveness of policies. Takes the lead on strategic HR projects. Keeps up to date with HR trends and best HR practice. Excellent report writing skills.

📢 Senior Design Manager – Major Projects | South Wales 💼 Salary: Highly competitive + comprehensive package (DOE) 📍 Location: Cardiff (regional major projects across South Wales) 🏗️ Sector: Construction | Major Projects | Tier 1 Contractor | Design & Build 🕵️ ♂️ For my client – a leading Tier 1 main contractor delivering some of the most complex and high-profile construction projects across the UK Are you a Senior Design Manager with experience delivering large-scale, complex construction projects? Do you want to play a key role on major schemes with a Tier 1 contractor that is deeply invested in the South Wales market? I’m working with a heavy-hitting Tier 1 contractor to recruit a Senior Design Manager to support the delivery of major projects across South Wales, with Cardiff as the preferred base location. This is a senior, influential role within the business, offering exposure to complex, multi-million-pound schemes and the opportunity to work alongside experienced project and commercial leaders in a highly professional, structured environment. 🏗️ The Role As Senior Design Manager, you will take overall responsibility for managing and coordinating the design process on major projects from pre-construction through to completion. You will lead design teams, manage consultant and supply chain interfaces, and ensure design solutions are fully coordinated, compliant, and aligned with programme, cost, and quality requirements. Key responsibilities include: • Leading and managing the design process on major construction projects, • Coordinating multidisciplinary design teams and external consultants, • Managing design risk, change control, and technical queries, • Ensuring design compliance with contractual, statutory, and client requirements, • Working closely with project, commercial, and construction teams, • Supporting pre-construction, tender, and bid activities as required, • Acting as a senior technical point of contact for clients and stakeholders ✅ Ideal Candidate Profile • Proven experience as a Senior Design Manager or Design Manager on major projects, • Background working for a Tier 1 or large Tier 2 main contractor, • Strong experience delivering large-scale design & build projects, • Excellent technical understanding across multiple disciplines, • Confident managing consultants, supply chain, and internal teams, • Strong communication and stakeholder management skills, • Ability to operate in a structured, high-governance environment 💰 What’s on Offer • Highly competitive salary and benefits package, • Cardiff-based role with long-term major projects in South Wales, • Opportunity to work on landmark, high-value schemes, • Clear career progression within a Tier 1 contractor environment, • Stability, scale, and strong regional commitment 📩 Interested? If you’re a Senior Design Manager looking to take on major projects with a Tier 1 contractor and be part of a long-term South Wales strategy, get in touch for a confidential discussion. Shortlisting is underway - early interest is encouraged.

Location: UK (Hyrbid) Job Type: Permanent Salary: DoE Hours: Full‑time, 37.5 hours per week Role Overview The Technical Account Manager (TAM) is a senior, client-facing role responsible for owning and developing the strategic IT relationship between Teleperformance (TP) and assigned client, with a strong focus on Public Sector and regulated environments. The role acts as a trusted technical and strategic advisor to client IT and Executive stakeholders, ensuring alignment between client strategy, operational delivery, and TP’s technology roadmap. Key Objectives • Own the strategic IT relationship with assigned client., • Lead forward-looking IT and technology discussions with client IT and Executive stakeholders., • Ensure alignment with Public Sector governance, security, and compliance expectations., • Position TP as a long-term strategic technology partner. Key Responsibilities • Strategic Client Engagement, • IT Strategy & Roadmap Alignment, • Public Sector Governance & Risk, • Operational Assurance Essential: • 5+ years in technical account, service delivery, or managed services roles, • Strong leadership presence with senior client stakeholders., • Confident communicator with the ability to explain technical issues in business terms., • Ability to lead calmly and decisively during high‑impact incidents., • Executive engagement, • Broad enterprise IT knowledge, • Proven experience supporting Public Sector or highly regulated clients., • Experience working with multi‑supplier environments and external technology partners. Working Pattern • Full-time role with flexibility to support executive engagement and critical client events. UK based with remote or hybrid working.

About Us We are a global company with a strong footprint within the United Kingdom and South Africa Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Head of Quality Assurance to support our business leaders. This role will be reporting to the MD of Operations. There will be a requirement for occasional travel to South Africa & India. Purpose of the Role We’re hiring for an exceptional Head of Quality Assurance to lead the QA strategy for our Financial Services Outsourcing division. This is a high‑impact role where you’ll shape how quality is defined, measured, and continuously improved across a complex, regulated service environment. You’ll be the creator and custodian of the Quality Management Framework (QMF) ensuring our outsourced services meet the highest standards of accuracy, compliance, customer experience, and risk control. You will ensure the framework aligns to all Financial Conduct Authority (FCA) rules and expectations to ensure good customer outcomes. You will need to be able to create the QMF, thrive in a fast‑paced, customer and client‑centric environment and know how to build a culture of quality from the ground up. Key Responsibilities Essential Skills and Experience • Proven leadership experience in Quality Assurance within Financial Services, ideally in an outsourcing environment., • Deep understanding of regulatory frameworks, operational risk, and compliance expectations., • Strong analytical mindset with the ability to translate data into actionable insights., • Experience designing and implementing QA frameworks at scale., • Exceptional communication skills and the ability to influence at senior levels., • A passion for operational excellence and a track record of driving measurable improvements., • In-depth knowledge of the United Kingdom’s regulatory framework, (Consumer Duty, Vulnerable Customers, Treating Customers Fairly etc), • Minimum of 3 years Head of Quality experience Desired Experience and or Qualifications • Project or change‑management qualifications (e.g., PRINCE2), • Proven leadership experience in QA within Financial Services, ideally including outsourced operations, • Deep understanding of FCA frameworks, Consumer Duty, TCF, Vulnerable Customer expectations, GDPR, AML/CTF and other sectoral regulations, • Experience designing and implementing QA frameworks at scale across multiple service lines, • Strong knowledge of operational risk, regulatory alignment, and audit readiness, • Experience developing consistent MI suites, sampling methodologies, and quality controls, • Ability to build and lead a high‑performing QA team across multiple geographic locations (on/offshore), • ICA certifications (compliance, AML, conduct), • IRCA Lead Auditor (ISO 9001 or equivalent)

Surgery Manager Location: Cardiff Hours: 40 hours per week Salary: Competitive plus benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We’re looking for someone to become part of our management leadership team with responsibility for managing surgery teams in our Cardiff clinic. As Surgery Manager you will be responsible for setting and maintaining world class surgical team standards throughout the hospital. You will have the experience and gravitas to lead and support the team comprising surgery assistants, nurses and surgeons, all the while ensuring targets for Laser Eye Surgery and Intraocular procedures are met through effective utilisation of resources. The main aspects of the role are • Identifying and implementing systems to ensure world class surgical treatments and appropriate patient outcomes., • To motivate the surgical team to achieve the clinical KPIs and targets for treatment volumes., • Providing support for the team in efficient and productive use of surgery time, maximisation of surgery lists, accurate and timely reporting is key to success., • Taking responsibility for managing the Clinical Governance and HCC systems centrally and ensuring full compliance – first time, every time. What we need from you It goes without saying you will be comfortable leading a diverse and senior team, preferably in a clinical setting, and you have; • excellent communication and presentation skills, • an adaptable, flexible approach to work, • top notch Microsoft office and outlook, • meticulous attention to detail • A proven track record of developing a team, • Enthusiasm and a willingness to learn, • A hands-on and customer-centric approach What’s in it for you? • Exposure to cutting edge technology and techniques, • Competitive salary and additional company benefits including product/treatment discounts, • The opportunity to work with talented colleagues to truly change people lives What’s also in it for you? • Free or discounted optical products/procedures, • Competitive/ and industry leading salaries, • Career progression / Defined and unparalleled career path and progression opportunities, • Modern working environment with superb technology support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

The ideal candidate will possess a Master's degree and extensive experience in climate change resilience. A global engineering consultancy is seeking a Technical Integration Lead for Climate Resilience & Adaptation in Cardiff, UK.

A prominent change management firm in Cardiff seeks a proactive Project Manager to lead client change projects and internal improvements. The role involves collaboration across teams to deliver high-quality change.

My client is going through a huge amount of change therefore offering future opportunity, career progression and personal development for the right driven individual. You’ll lead the strategic review and implementation of key finance systems, including:. Proven leadership in finance systems & tran

IT‑enabled service design and live service management. Lead the design and delivery of new IT‑enabled services within a shared services environment. Oversee the operation of live services, demonstrating the ability to manage change in a SaaS‑enabled service environment.

Are you ready to lead the FSA's work to strengthen the resilience of the UK food system at a time of significant change?.We are recruiting our first Director of System Resilience, a pivotal member of the Executive Management Team reporting directly to the Chief Executive.This is a rare opportunity t

A leading housing association in Cardiff is seeking an inspirational Chief Executive to set the strategic direction and lead a dedicated team. This is an exceptional opportunity to lead a stable organization and influence positive change in the housing sector.

A leading UK company in Cardiff is seeking a Project Manager to lead client change projects and internal initiatives.

A governmental agency is seeking a Head of the Windrush Unit in Cardiff to lead initiatives for long-term change following the Windrush Lessons Learned Review.This pivotal role involves shaping policy, delivering programs, and engaging with affected communities and senior stakeholders to ensure tran

Amazing opportunity! Hours: Monday to Friday, 9:00am 4:30pm We have an amazing opportunity for an ambitious leader who thrives on driving performance, inspiring teams, and delivering real results? This is your opportunity to step into a dynamic Educational Performance Manager role where your energy, expertise, and passion will truly make a difference. As Education Programme Manager youll take the lead in delivering outstanding results across apprenticeship and vocational programmes. Youll guide and motivate a team of assessors to exceed contractual targets, elevate learner experiences, and ensure excellence in compliance and quality. This isnt just about hitting numbers its about creating a high-performance culture where learners thrive, employers stay engaged, and teams feel empowered. What Youll Be Driving Leading and developing a team of assessors to achieve compliance and learner achievement targets Managing performance metrics including starts, leavers, occupancy, and achievers Collaborating with quality teams to ensure accuracy, integrity, and continuous improvement Conducting impactful monthly 1-1s to maximise performance and growth Strengthening employer engagement and supporting repeat business Championing equality, diversity, inclusion, and wellbeing Implementing quality frameworks and driving meaningful change Analysing management information to inform smart, strategic decisions Ensuring adherence to professional standards, safeguarding, and HR policies Who Were Looking For Youre a confident, driven leader with: Proven Education management experience Experience managing multi-disciplinary teams Strong organisational and resource training management skills The ability to juggle multiple priorities and deliver under pressure Excellent communication and interpersonal skills A results-focused mindset IT proficiency A full driving licence and access to your own vehicle A strong understanding of safeguarding Bonus points if you have: Work-based learning experience in education , training or IQA management A management or team leading qualification of Assessors in training or apprenticeships Knowledge of publicly funded education or workbased learning and training programmes The ability to speak Welsh (disirable) Recruited UK will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 7days, then unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities If you feel you match the criteria above, please apply. TPBN1_UKTJ

Job Summary We are seeking a professional and compassionate Registered Nurse to deliver high-quality clinical care and ensure the safety, comfort, and wellbeing of residents. You will be responsible for leading care delivery, administering medication, overseeing support staff, and maintaining clinical standards in line with regulatory requirements. Key Responsibilities Deliver safe, effective, and evidence-based nursing care. Administer and manage medication in accordance with NMC guidelines. Assess, plan, implement, and evaluate individual care plans. Monitor residents clinical conditions and respond appropriately to changes. Lead and supervise Care & Support Workers on shift. Maintain accurate clinical records and documentation. Liaise with GPs, families, and other healthcare professionals. Ensure compliance with safeguarding, infection control, and health & safety policies. Requirements Valid NMC registration (Active PIN). Previous nursing experience in a care home or similar setting preferred. Strong clinical knowledge and decision-making skills. Excellent communication and leadership abilities. Must Required Practical Moving & Handling training (hands-on competency preferred). Please note: Nurses without practical Moving & Handling skills may not be accepted for this shift. Important Shift Information You are required to arrive in your own clothes and change into your uniform at the home. You must bring valid proof of ID (ID badge, passport, or driving licence). Failure to comply may result in being turned away from the shift.* TPBN1_UKTJ

Operational Governance & Change Control Lead, Stirling or Reading, HybridSummary of the roleA FCA regulated life & pensions service provider are seeking a dedicated professional to join the company, as an Operational Governance & Change Control Lead.

Local Government Reorganisation (LGR) Change and Project LeadEmployer: Public Sector Partnership ServicesVacancy Type: Fixed Term / Full-TimeHours Per Week: 37 hoursLength of Contract: 12 monthsLocation: Spalding / Hybrid WorkingApplication Deadline: 23 March 2026A rare opportunity to shape one of t

The role offers an exciting opportunity to provide high-level expertise and advice on organisational design and change projects across various services.

A leading consultancy firm in the UK is seeking a Change Management Consultant to drive successful transformation outcomes in HR and Finance technology projects. The role involves liaising with clients, managing change initiatives, and delivering effective communication strategies.

You will leverage your commercial expertise to consult with teams, reshape how they manage change and claims, and enhance overall profitability in construction.

A leading technology and services provider is seeking a Lead Delivery Manager to oversee service and change delivery for significant accounts. You'll lead a team, enhance service efficiency, and improve customer satisfaction through effective management and communication. The role requires significa

You will own and drive the completion of the people change plan for change programmes through close partnership with the business leadership team, the business aligned HR team, and other teams across HR and the enabling functions. Senior Manager - HR Change Lead, Human Resources, Enabling Functions.

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.This full-time role involves maintaining ITSM solutions, collaborating with stakeholders, and ensuring operational efficiency.The ideal candidate will have expertise in ITIL processes, A

A leading professional services organization is seeking a Senior Manager - HR Change Lead to drive people-related change in the UK. You will work closely with business leaders and HR teams to ensure effective change management while maintaining a focus on employee experience and stakeholder engageme

A leading firm in Finance transformation is seeking an experienced Finance Change Lead to oversee the change agenda during a greenfield ERP Finance implementation. You will lead the Finance change management strategy, engage with finance leadership, and ensure smooth adoption of new systems. This lo

A leading energy provider in the UK seeks a Change and Delivery Manager to manage and deliver strategic change projects. Responsibilities include leading digital transformation initiatives, ensuring alignment with business strategies, and fostering relationships across teams.

A leading consulting firm in the United Kingdom is seeking an experienced PMO Lead to support large scale transformations.

Build trusted relationships with senior leaders, project teams and frontline users to promote change alignment and collaboration. Day-to-day, you’ll work at the heart of a major enterprise‑wide programme, shaping behaviours and ensuring teams navigate change confidently while fostering a positiv

Interim) Finance Change Lead / Finance Change Manager. I’m working with a large, international group that is undertaking a greenfield ERP Finance implementation and is looking to appoint an experienced contract / interim Finance Change Lead to own the people and process change agenda across Financ

A leading fibre network wholesaler in the UK seeks a Senior Business Analyst to work on various projects, documenting business requirements and processes while supporting project delivery.

A prominent NHS organization in SW England is seeking a HR Change Lead for a full-time, hybrid role. Responsibilities include leading change initiatives, liaising with Trade Unions, and managing stakeholder communications effectively. Candidates must possess a CIPD qualification or equivalent experi

A local government council in the United Kingdom seeks a candidate for the role of Test Process Manager.This hybrid role involves managing complex testing processes for hardware and software, supporting larger ICT projects, and ensuring customer-focused delivery.Ideal candidates will have extensive

Responsibilities include leading the delivery of the Transformation Change Plan, fostering a community of change practice, and managing a team of Business Change Leads. This pivotal role demands a proven leader with over 7 years of experience in program management and change initiatives. A leading g

Many of our engineers, scientists and product leaders share their thinking publicly. Whether your passion lies in AI, climate, product or operations, you’ll get space to lead and make meaningful impact from day one. Returners and changers have successfully joined Treefera across:.

A children's care service in Wales seeks a Registered Manager to lead care initiatives and enhance the lives of young people.

This role involves leading business transformation workstreams, collaborating with senior C-suite leaders, and delivering high-impact outcomes. A leading management consultancy in the UK is seeking a Manager for Business Transformation Consulting. Candidates should have a proven track record in mana

This role involves managing the complete restructure lifecycle, ensuring legal compliance, and coordinating communications during a major organizational change. A UK-based consulting organization is seeking an experienced HR Business Partner or HR Transformation Consultant to lead a pivotal transfor

A UK-based pensions firm is seeking an experienced Pensions Communications & Change Projects Manager. This role requires strong communication and project management skills, focusing on pensions-related change initiatives. You'll lead projects, ensuring compliance and clarity in communications across

A national correctional service in the UK is seeking a Change Systems Officer to manage and optimise change systems. You will be responsible for leveraging the Power Platform for process improvements, supporting change management initiatives, and engaging with stakeholders at various levels.

A leading insurance provider in the UK is seeking a Senior Change Business Analyst. This role involves delivering Change Business Analysis Services and engaging with senior stakeholders on complex projects. The successful candidate will have a strong background in IT business change, experience in b