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JOB DESCRIPTION KEELY BARTON JOB TITLE:SPA MANAGER REPORTS TO:MANAGER OF OPERATIONS/ HOURS:37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate
Join Our Team as a Kitchen Assistant! We are seeking enthusiastic and dedicated individuals to join our kitchen team at our Hackney and Battersea locations. If you have a passion for food and enjoy working in a collaborative environment, we would love to hear from you! Job Overview Job Title: Kitchen Assistant Location: Hackney & Battersea (Shift work may be required) Salary: £9-£12 per hour (based on experience) Job Responsibilities Assist in station preparation and plating under the direction of chefs, including supporting tasks like "Da He" in Chinese cuisine. Assist in food preparation and cooking under the guidance of chefs and cooks. Maintain high standards of food safety and hygiene throughout all kitchen operations. Ensure the kitchen remains clean and organized by washing dishes, cleaning surfaces, and disposing of waste appropriately. Support meal preparation by chopping vegetables, measuring ingredients, and assembling dishes as required. Collaborate with team members to ensure timely service during busy periods. Assist in inventory management by checking stock levels and reporting shortages to the kitchen manager. Requirements Previous experience in a kitchen or food service environment is a plus but not required. Basic knowledge of food safety and hygiene standards. Strong teamwork and communication skills. Ability to work efficiently in a fast-paced environment. Proficiency in Chinese is preferred, as most kitchen staff are Chinese-speaking. About Us We are a young and dynamic Chinese takeaway brand specializing in authentic Southwest Chinese cuisine. Our focus is on delivering delicious and traditional flavors, bringing a taste of home to our customers. How to Apply To apply, please send your resume and a brief cover letter We look forward to welcoming you to our team! 加入我们成为厨房助理! 我们正在寻找充满热情和敬业精神的个人加入我们位于Hackney和Battersea的厨房团队。如果你热爱美食,并喜欢在协作的环境中工作,我们期待你的加入! 职位概况 职位名称: 厨房助理 工作地点: Hackney和Battersea(可能需要轮班) 薪资: £9-£12 每小时(根据经验) 岗位职责 在厨师的指导下协助厨房各站的准备和摆盘工作,包括中餐烹饪中的打荷等任务。 协助厨师和厨工进行食品准备和烹饪。 在所有厨房操作中保持高标准的食品安全和卫生。 通过清洗餐具、清洁表面和妥善处理垃圾,确保厨房整洁有序。 根据需要切菜、称量食材和组装菜品,支持餐食准备工作。 与团队成员协作,确保繁忙时段的及时出餐。 协助库存管理,检查库存水平并向厨房经理报告短缺情况。 职位要求 有厨房或餐饮服务经验者优先,但不是必需。 具备基本的食品安全和卫生知识。 良好的团队合作和沟通能力。 能够在快节奏的环境中高效工作。 优先考虑会讲中文的应聘者,因为大部分厨房员工以中文沟通。
Recognised for LifeWear; innovative, high-quality clothing from UNIQLO that is universally appealing in design and comfort, this new store features LifeWear for all. We are hiring additional staff to join our team of high-quality casual clothing enthusiasts to offer our LifeWear collection with our signature customer service experience to even more people in London. We are very much looking forward to welcoming your application and starting your Uniqlo journey with us! Hours: Full time (37.5 hours) or Part time (30 or 22.5 hours) Salary: Starting rate of £13.15 per hour Flexibility: 8.5 hour shifts per day including 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is REQUIRED. What are we offering? • Promotion and pay increase opportunities every 3 months • Structured training to build your skills across all areas of store operations step by step • Self-evaluation and manager’s evaluation system to ensure you do not stop developing • Highly diverse and inclusive team environment • Competitive compensation and benefit package; includes staff discount, sales assistant of the month award, bi-annual customer service excellence award with a trip to Japan, paid time off to volunteering for a good cause. What is your purpose? • Engage closely with customers to address any queries they may have, welcome them in the fitting rooms, operate the cash register, all with a view to offering an outstanding customer service • Deal with products’ deliveries and shipments, stock the floor, create visual displays and perform cleaning duties to present an appealing and easy-to shop environment • Comply with store policies and procedures to ensure smooth operations and minimize loss • Collaborate enthusiastically with all team members and offer to support them when needed to form a united high performing team • Relay the voice of customers about products and services to company management to continue to make our business relevant for the customers of today and tomorrow. Who are our Sales Assistants? • You have the right to work in the UK • You are flexible to work weekends, public holidays and across various shifts • You come from all walks of life – no fashion or retail background necessary APPLY TODAY.
Oversee daily operations to ensure smooth service and excellent customer experience, focusing on efficiency and satisfaction. Maintain high-quality standards for menu items, ensuring consistency in taste, freshness, and presentation. Manage staff schedules, provide training, and ensure performance meets Black Sheep Coffee’s service and operational goals. Monitor inventory levels and work with suppliers to ensure a steady supply of fresh ingredients. Ensure compliance with UK food safety and hygiene regulations, maintaining a clean and safe café environment. Control budgets, ensure sales targets are met, and optimize profitability through cost management and pricing strategies. Develop and implement promotional strategies to attract new customers, increase foot traffic, and build brand loyalty.
Bar Staff / Supervisor – Full-time & Part-time (Live-in option available) 📍 Location: Croydon / Colliers Wood / South London About Us: We are a chain of Irish-owned pubs in South London, known for our lively atmosphere, great drinks, live music, and satellite sports. We are looking for enthusiastic individuals to join our team and provide an excellent experience for our customers. Job Description: We’re looking for friendly, approachable, and energetic individuals with a passion for hospitality. Your role will involve engaging with customers, ensuring smooth bar operations, and contributing to the welcoming environment of our pubs. Responsibilities: Serve drinks and snacks with excellent customer service Collect, clean, and put away glasses Maintain cleanliness of the bar area Restock bar supplies and assist with cellar duties Handle payments and cash transactions Supervise floor area (for supervisor roles) What We’re Looking For: ✔️ Preferable: Previous bar/restaurant experience ✔️ Strong communication and interpersonal skills ✔️ Friendly, engaging personality ✔️ Positive attitude and ability to work under pressure ✔️ Good organisational and observational skills ✔️ Must live in or be able to commute to South London/Croydon (some shifts finish after midnight) Please do not apply if you are unable to commute or live in the area. What We Offer: Competitive salary (£11.50 - £13+ per hour, depending on experience) Yearly bonus & tips Live-in option available Career progression opportunities If you think you’re the right fit for this role, apply now!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£24,000 to £32,000 per year) Schedule: Full-Time
Experienced BarBack Location: Oasis Bar, Canary Wharf, London Position Type: Full-Time About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: - Stocking: Ensure that the bar is fully stocked with essential supplies such as liquor, beer, wine, mixers, glassware, garnishes, and ice. - Cleaning: Maintain cleanliness behind the bar, including wiping down surfaces, removing trash, cleaning glassware, and ensuring proper sanitation. - Replenishing Supplies: Monitor stock levels during shifts and replenish items as needed, such as ice, napkins, straws, and garnishes. - Assisting Bartenders: Help bartenders prepare for service by cutting garnishes, refilling ice bins, and ensuring quick access to ingredients and tools. - Customer Interaction: Although the Bar Back typically works behind the scenes, they may occasionally engage with customers by answering questions or clearing empty glasses from tables. - Glassware & Dish Management: Ensure dirty glassware is promptly cleaned and returned to the bar. Maintain a steady flow of clean glassware for bartenders. - Restocking Inventory: Assist with restocking inventory after shifts or at the start of the day, ensuring items are stored correctly and organized for efficient service. - Maintaining Kegs: Change beer kegs as needed and ensure that draft systems are working properly. - Safety & Compliance: Follow all safety guidelines, including responsible alcohol service, food safety, and handling of cleaning chemicals. - Other Duties: Perform additional tasks as required by the bartenders or bar manager to ensure smooth bar operation. Requirements: - Experience: Must have previous barback experience, preferably in a high-volume or upscale bar. - Proactive: Ability to anticipate needs and take initiative to improve service and efficiency. - Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure. - Customer-Focused: A passion for delivering exceptional customer service with a positive attitude. - Team Player: Excellent communication skills and a cooperative mindset. - Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: - Competitive salary with tips and service. - Opportunities for professional development and career progression. - A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Title: Courier Delivery Driver We are looking for a reliable and motivated Courier Delivery Driver to join our team! As a driver, you will be responsible for picking up and delivering packages promptly and safely to customers. You must have a valid driver’s license, a clean driving record, and the ability to navigate efficiently using GPS or maps. Responsibilities: • Safely transport packages to designated locations • Ensure timely and accurate deliveries • Maintain communication with dispatch for updates • Provide excellent customer service • Handle packages with care Requirements: • Valid driver’s license and clean driving record • Reliable vehicle (if using own transport) • Ability to lift and carry packages • Strong time management and navigation skills • Good communication and professionalism This is a great opportunity for someone who enjoys driving and working independently. Apply today and start your journey with us!
Simple Health Kitchen – Baker Street - Team Member We are looking for like-minded people to join us in brightening up people’s days in our Simple Health Kitchen in Baker Street! We are looking for people who are available throughout the week for Lunch and Dinner. Fully flexible candidates are preferred. Shifts range from from 7am to 11pm Monday-Sunday. At Simple Health Kitchen we are known for our fresh, healthy and flavourful food that comes at an affordable price. We seek to inspire healthy living by introducing a better way of eating that is simple, nutritious and that will positively enhance our customers’ mind, body and soul. We are a lifestyle venture. We are a young, fast-growing company with big ambitions and opportunities to match. We’re really proud of our team and spend a lot of time and energy choosing the right people to work with us. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Senior Team Member, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to help guests, prepare food and clean up + support the Management team in their daily tasks. We are looking for someone who wants to develop into a manager. It’s a fast pace but we have lots of fun along the way. Compensation and benefits · £11.05 per hour · Team food included for every shift. · Attractive holiday package · Reward and recognition scheme · Training and development program · Career opportunities We are looking forward to meeting you. The Team at SHK
We’re Hiring at The Salad Kitchen! 🥗🎉 Want to be part of a growing team that’s all about fresh food, good vibes, and hard work? We’re looking for friendly, fast, and organised people to join us at The Salad Kitchen! Whether you're in Bank, Old Street, Farringdon, Mayfair, or Canary Wharf, we’ve got spots available. Here’s the deal: Part-Time position (up to 20 hours/week) Full-time position (up to 40 hours/week) Monday to Friday (yep, weekends off!) Salary - up to £13.15 per hour What you’ll be doing: - Keeping the kitchen clean and organised (you know, team effort stuff) - Serving up delicious food and drinks to our lovely customers - Helping out wherever needed (team players = happy kitchen!) - Making sure everything runs smoothly with a smile What we’re looking for: - Fast, friendly, and organised individuals who love working with a team - No experience? No worries! We’ll train you (but if you’ve got experience, even better!) - A positive attitude and a passion for making people’s day better - Creative input? Heck yes, we welcome it! Bring your ideas to the table. Why work with us? You get to work with a great group of hardworking people. We’re growing fast, so there’s room for you to grow with us! Weekends are yours to enjoy (because who doesn’t love time off?) If you think you’d be a great fit, send us your details. If you pass the phone interview, we’ll invite you in to meet the manager and chat more. Ready to join the fun? Apply now! 🌱
About Us: Redwood Residences is a dynamic and growing property management company dedicated to providing exceptional service to our clients and tenants. We manage a diverse portfolio of single dwelling residential properties and HMO. We are seeking a highly motivated and organised Property Manager to join our team. Job Summary: The Property Manager is responsible for the day-to-day operations and management of assigned properties. This role requires a proactive individual with strong communication and problem-solving skills, capable of ensuring landlord and tenant satisfaction and maximising property value. Responsibilities: Tenant Relations: Respond to tenant inquiries and complaints promptly and professionally. Manage tenant move-ins and move-outs, including inspections and lease signings. Enforce lease terms and address violations. Build and maintain positive tenant relationships. Property Maintenance: Coordinate and oversee property maintenance and repairs. Schedule and supervise contractors and vendors Ensure properties are clean, safe, and hazard free Ensure compliance with all applicable laws and regulations. Qualifications: Proven experience in property management. Strong knowledge of property management principles and practices. Excellent communication, interpersonal, and negotiation skills. Ability to prioritise tasks and manage multiple projects Some knowledge of relevant laws and regulations Benefits: Competitive salary Opportunities for professional growth and development. Positive and supportive work environment. 28 days paid holiday Mondays to Fridays 9:30am - 6pm Redwood Residences is an equal opportunity employer
Southern Land London Ltd is a leading property management and maintenance company based in the heart of London. We provide a comprehensive range of services to property owners, including management, maintenance, cleaning, and promotional support for rental properties. With a strong commitment to excellence and customer satisfaction, we are dedicated to setting new industry benchmarks. As part of our expansion, we are seeking a Projects Manager (Advertising) to oversee and execute innovative marketing and advertising campaigns that enhance our brand presence and drive engagement. This is an exciting opportunity for a creative and results-driven professional to contribute to the company’s growth by developing strategic advertising initiatives. Key Responsibilities: Develop and implement advertising and promotional strategies for our property portfolio. Manage marketing campaigns across digital and traditional media channels. Collaborate with internal teams and external partners to create compelling advertising content. Conduct market research to identify trends and opportunities for brand positioning. Monitor campaign performance and optimize strategies based on data insights. Manage project timelines, budgets, and resources to ensure efficient execution. Requirements: Proven experience in advertising, marketing, or project management, preferably in property or real estate sectors. Strong understanding of digital and traditional advertising channels. Excellent communication, negotiation, and project management skills. Ability to think creatively and strategically to drive brand awareness. Proficiency in marketing tools, analytics, and content creation platforms. A proactive and results-driven mindset with the ability to multitask. Why Join Us? Be part of a dynamic and growing company in the heart of London. Opportunity to lead exciting projects and make a direct impact. Competitive salary and professional growth opportunities.
We are seeking a dedicated and enthusiastic Kitchen Assistant to join our culinary team. The ideal candidate will play a crucial role in supporting the kitchen staff by ensuring that food preparation and meal preparation tasks are carried out efficiently and safely. This position is perfect for individuals looking to gain experience in a fast-paced kitchen environment, whether it be in a restaurant, catering service, or similar setting. Responsibilities Assist in food preparation and cooking under the guidance of chefs and cooks. Maintain high standards of food safety and hygiene throughout all kitchen operations. Help with the organisation and cleanliness of the kitchen, including washing dishes, cleaning surfaces, and disposing of waste appropriately. Support meal preparation by chopping vegetables, measuring ingredients, and assembling dishes as required. Collaborate with team members to ensure timely service during busy periods. Assist in inventory management by checking stock levels and reporting shortages to the kitchen manager. Follow all health and safety regulations to ensure a safe working environment. Experience Previous experience in a kitchen environment is advantageous but not essential; we welcome those eager to learn. Familiarity with food safety practices is preferred. A background in catering or restaurant settings would be beneficial for understanding fast-paced operations. Basic culinary skills are a plus, as well as an ability to work collaboratively within a team. If you are passionate about food and eager to develop your skills within a supportive kitchen environment, we encourage you to apply for this exciting opportunity as a Kitchen Assistant.
Summary Key Responsibilities: 1. Customer Service: Greet and welcome customers warmly, ensuring a positive dining experience. Take food and beverage orders accurately, ensuring customers understand the menu, including Turkish dishes and specialities. • Provide recommendations and explain traditional Turkish dishes to customers unfamiliar with the cuisine. 2. Order Handling: Communicate orders clearly to the kitchen staff, ensuring any special dietary requests are relayed. Deliver food and drinks promptly and ensure all orders are correct. 3. Menu Knowledge: Develop a deep understanding of the menu, including Turkish ingredients, preparation methods, and cultural significance. Answer customer questions about Turkish cuisine and beverages such as Turkish tea, coffee, and raki. 4. Dining Experience: Maintain clean and organized tables, including resetting and restocking when necessary. Address any customer concerns or complaints professionally and escalate them to the manager if needed. Handle payments, issue bills, and provide receipts accurately. 5. Team Collaboration: Work closely with other waitstaff, kitchen staff, and management to ensure smooth service. Assist in setting up the dining area and preparing for events or busy periods. Qualifications: Prior experience as a waiter/waitress is preferred but not mandatory. Proficiency in Turkish (speaking, reading, and writing) is strongly preferred Basic understanding of Turkish culture and cuisine is an advantage. Skills Required: Excellent communication and interpersonal skills, with a friendly and professional demeanor. Ability to multitask and work in a fast-paced environment. Strong attention to detail to ensure accurate order-taking and delivery. Team player with a positive attitude and willingness to assist in other areas when needed. Working Conditions: Flexible working hours, including evenings, weekends, and holidays. Standing and walking for extended periods. Interaction with diverse customers, including Turkish-speaking patrons.
Job Description Job Title: Creche Assistant/ Nursery Nurse Location: Private Kids Club, Fulham, London, SW6 6HH Job Summary: We are seeking a passionate and reliable Creche Assistant to join our team at a prestigious private kids club in Fulham. The ideal candidate will be a dedicated and passionate childcare professional, committed to providing a safe, stimulating, and nurturing environment for children aged 3 months to 6 years. You will assist in the daily operations of the creche, ensuring the well-being and development of each child in our care. Crucially, you will bring proven experience in childcare, a genuine passion for working with young children, and an energetic and creative approach to setting up engaging weekly activity plans. You will also be adept at building and maintaining strong, positive relationships with parents and fostering excellent teamwork with the rest of the creche staff. Responsibilities: Childcare and Supervision: • Provide attentive and engaging care for children, ensuring their safety and well-being at all times. • Supervise children during play, activities, and snack times. • Assist with nappy changing, feeding, and other personal care routines. • Respond to children's individual needs and provide comfort and support. Activity Assistance: • Plan and organise age-appropriate activities and games for the children, focusing on both fun and developmental care. This includes arts and crafts, music, storytelling, and sensory play. • Prepare and set up engaging activity areas, ensuring they are clean, organised, and safe.• Actively encourage children's participation and engagement in activities, fostering a positive and stimulating learning environment. Hygiene and Safety: • Maintain a clean and hygienic creche environment, including cleaning toys, surfaces, and equipment. • Adhere to all safety protocols and procedures. • Report any accidents or incidents to the Creche Manager. Parent Communication: • Create a warm and welcoming environment for both children and parents, facilitating a smooth settling-in process. • Provide friendly and professional communication with parents, offering regular updates on their child's day and progress. • Build strong, positive relationships with parents, actively listening to and addressing any concerns or questions they may have. • Assist with children's drop-off and pick-up, ensuring a safe and organised transition. Teamwork • Work collaboratively with other creche staff to ensure a smooth and efficient operation. • Attend team meetings and training sessions as required. • Assist with setting up and tidying the creche area. Qualifications and Skills: • Previous experience working with young children in a creche, nursery, or similar setting. • A genuine passion for working with children and a commitment to their well- being. • Excellent communication and interpersonal skills. • Ability to work effectively as part of a team. • Patience, empathy, and a positive attitude. • Knowledge of child development and age-appropriate activities. • Basic First Aid and Child Protection/Safeguarding training (or willingness to obtain). • Level 2 or 3 childcare qualifications are desirable. • DBS check required. Personal Attributes: • Reliable and punctual. • Friendly and approachable.• Organised and detail-oriented. • Ability to use own initiative. • A love of play. Working Hours: Mon-Fri: 8:45am - 6:15pm Sat - Sun:9:45am - 4:15pm • Flexible hours to suit the needs of the club and your availability. • Full Time Position Benefits: • Competitive salary. • Opportunity to work in a prestigious private kids club. • Supportive and friendly team environment. • Opportunities for professional development. To Apply: Please submit your CV and a cover letter outlining your experience. Thank you
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.
Leading a team. Cash handling. Dealing with customer complaints. Stock counts, food orders cleaning.
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time
Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Job duties & responsibilities: - Organising staff shifts and scheduling - Providing excellent customer service - Leading by example - Planning menus - Working with food and drink suppliers - Ensuring all food safety procedures are strictly followed according to sanitary regulations - Following all company policy and procedures regarding dealing with cash, equipment and property - Cleaning the kitchen according to regulatory guidelines - Maintaining safe working conditions - Auditing inventory levels to ensure product availability, and ordering products as necessary - Recruiting and training staff - Working closely with management to meet revenue objectives - Implementing appropriate strategies to resolve adverse trends and improve sales Skills and Qualifications: • Ability to remain calm under pressure • Should be dependable and reliable • Business management skills • Exceptional organisational and leadership skills • Knowledge of food production • Ability to work well with others with excellent interpersonal and communications skills • Knowledge of computers and industry technology • Ability to work flexible hours, including nights and weekends • Basic understanding of food preparation
We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our bustling Fish and Chips shop. As the Restaurant Manager, you will be responsible for ensuring smooth operations, delivering excellent customer service, managing a motivated team, and maintaining high standards of food quality and cleanliness. You will be the face of the restaurant and play a key role in delivering an outstanding dining experience to our valued customers. Key Responsibilities: Operations Management: Oversee the daily operations of the restaurant, ensuring everything runs efficiently and meets our quality standards. Customer Service: Ensure an excellent dining experience for customers by addressing inquiries, handling complaints, and maintaining high service standards. Team Leadership: Lead, train, and motivate restaurant staff, including cooks, servers, and cleaners, ensuring the team works cohesively and productively. Inventory and Ordering: Manage inventory levels, order supplies, and ensure all ingredients and materials are fresh, properly stored, and used efficiently. Quality Control: Monitor food preparation and presentation to ensure the highest quality of fish and chips is served to customers. Health & Safety Compliance: Maintain a safe and clean environment, ensuring compliance with health and safety regulations, including food handling and cleanliness standards. Financial Management: Oversee the restaurant's budgeting, staffing costs, and daily financials, ensuring profitability while maintaining quality. Scheduling: Create and manage staff schedules to ensure adequate coverage for peak hours and minimize labor costs. Marketing and Promotions: Assist with marketing efforts and promotional campaigns to attract customers and drive sales. Reporting: Track and report on operational performance, sales, customer feedback, and other key metrics to ownership/management. Qualifications: Previous experience in a restaurant management role (preferably in a fast-casual or quick-service environment). Strong leadership, organizational, and communication skills. Knowledge of food safety and health regulations. Ability to manage and motivate a team in a fast-paced environment. Strong customer service and conflict-resolution skills. Financial acumen with experience managing budgets and costs. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience in the food industry, particularly in a fish and chips or similar establishment. Knowledge of point-of-sale (POS) systems and scheduling software. A passion for high-quality food and excellent customer service. Why Join Us: Competitive salary and performance-based bonuses. Friendly and supportive work environment. Opportunity for growth and advancement within the company. A chance to lead a well-loved local business and make a direct impact on its success. If you are passionate about food, customer service, and leading a team, we’d love to hear from you! Apply today to become part of our team and help create a memorable dining experience for our community.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for a talented Head Chef to lead our kitchen team. Job Description We are seeking an experienced Head Chef to lead our kitchen team. This is a hands-on leadership role requiring expertise in menu development, kitchen management, and high-quality food preparation. As Head Chef, you will oversee all aspects of the kitchen, ensuring efficiency, consistency, and compliance with food safety regulations. Duties - Oversee the preparation, cooking, and presentation of all dishes to the highest standards. - Develop and design new menu items, ensuring variety, quality, and cost-effectiveness. - Manage kitchen operations, including stock control, purchasing, and budgeting. - Handle supplier relationships and maintain excellent ingredient sourcing. Examines foodstuffs delivery from suppliers to ensure quality; - Lead, train, and supervise kitchen staff to maintain efficiency and high performance. - Ensure compliance with food hygiene, health and safety regulations, and HACCP procedures. - Monitor portion and waste control to maintain profit margins. - Collaborate with management to maintain consistency in food quality and service. Requirement & Experience We are looking for someone that have experience in: - Peruvian cuisine - not mandatory but desired - Planning and creating new dishes and menu - Calculating costs and liaising with suppliers - Directing kitchen operations and managing kitchen staff - Overseeing the food preparation, cooking and cleaning processes - Delegating tasks and resolving issues as they arise - Liaising with the general manager to ensure operations run smoothly - Ability to work in a fast-paced environment while maintaining attention to detail. Education and Training - Head Chefs should attend all Mandatory training and ensure that updates are booked in a timely fashion and agreed upon by the Coordinator or Manager. - Head Chefs should successfully complete key learning outcomes from the foundation programme during the first month of employment and will complete the main set of competencies within 12 months. - Head Chefs should initiate their own development within the agreed parameters. - Head Chefs should be involved in any aspects of training that need to be cascaded to the whole team. - Head Chefs should help induct new staff with a formal induction programme. - Head Chefs should act as mentors/preceptors for trained and untrained staff once appropriate training has been given. - Head Chefs should be prepared to extend knowledge and skills by rotation toother areas in consultation with the Coordinator or Manager. - Head Chefs should help in the implementation of group policies and ensure that other company's policies are adhered to. - Head Chefs should be prepared to be trained and use any information technology that is brought into their field of operation. - Head Chefs should be involved in ensuring the correct usage of equipment and assist in the training of others as required. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
Job description We are seeking a dedicated and customer-focused Jewellery Store Assistant to join our team. The ideal candidate will have a passion for jewellery, excellent interpersonal skills, and the ability to provide outstanding customer service. Knowledge of the Romanian language is a an advantage, helping us to cater to a diverse clientele. This role involves assisting customers with their purchases, maintaining the shop’s appearance, and supporting the daily operations of the store. Key Responsibilities Customer Service: Greet and assist customers in selecting jewellery pieces that suit their needs and preferences. Provide detailed information about the features, benefits, and care of jewellery items. Offer personalized recommendations and advice on jewellery selections. Utilize Romanian language skills to assist Romanian-speaking customers (if applicable). Sales: Achieve and exceed sales targets through effective customer engagement and product knowledge. Handle sales transactions accurately, including cash handling, credit card processing, and issuing receipts. Promote special offers and upsell additional products when appropriate. Product Knowledge: Maintain in-depth knowledge of the store’s product range, including new arrivals, trends, and special collections. Stay updated on industry trends and the latest jewellery designs. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Arrange and display jewellery to highlight features and attract customers. Conduct regular inventory checks and assist with stock management. Customer Relations: Build and maintain positive relationships with customers to encourage repeat business. Address and resolve customer inquiries and complaints in a professional manner. Collect customer feedback and report to the management for continuous improvement Operational Support: Assist with opening and closing duties as needed. Support promotional activities and in-store events. Perform other duties as assigned by the Store Manager. Qualifications: - Education: High school diploma or equivalent; additional coursework in retail, sales, or customer service is a plus. - Experience: Previous experience in retail, particularly in jewellery or luxury goods, is preferred. Skills: - Strong communication and interpersonal skills. - Excellent customer service and sales skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Attention to detail and a high level of accuracy. - Basic computer skills and familiarity with point-of-sale systems. - Proficiency in Romanian is a bonus and will be considered an advantage. Personal Attributes: - Friendly, approachable, and professional demeanor. - Passion for jewellery and fashion. - Honest and trustworthy with a strong sense of integrity. - Ability to work independently and as part of a team. - Flexible availability, including weekends and holidays. Benefits: - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Positive and supportive work environment. Job Type: Full-time Pay: TBD Expected hours: 40 – 50 per week Experience: Jewellery Sales Assistance: 1 year (preferred) Language: Romanian (preferred)
We are a Boutique Reformer Pilates studio looking for a passionate, empowering Pilates Instructor to join our team. Job Role – Pilates Teacher/Instructor Job Type – Freelance Primary responsibilities as a SHAPE Pilates Teacher: • Lead Reformer Pilates Classes: Instruct group, providing clients with a safe, uplifting, rewarding workout experience. • Explain and demonstrate proper technique: Clearly demonstrate and explain correct form and technique for each exercise, guiding clients to perform safely and efficiently to their best ability. • Modify exercises: Adapt exercises and movements as and when necessary to accommodate clients with varying abilities, injuries, and physical limitations. Use expertise to know when to regress and progress clients as and when they need. • Motivate and inspire clients: Offer positive reinforcement and support to motivate and inspire clients throughout their classes and fitness journey, helping them and encouraging them to achieve their goals. • Ensure client safety: Maintain a clean and safe studio environment. Studio cleanliness to be maintained between classes, including reset of reformers and apparatus. Monitor and correct clients’ form to prevent injuries. • Provide exceptional customer service: Nurture positive relationships with clients, addressing their questions, concerns, and inquiries promptly and professionally. • Pass on important necessary information to Manager. • Handle with care and confidentiality client files and information. Qualifications: Certification: Hold a recognised Pilates Instructor qualification, preferably Mat and Reformer Pilates, Level 3 Anatomy and Physiology. Expertise: Possess a comprehensive understanding of Pilates Principles, Reformer equipment and the ability to modify and progress exercises for diverse populations and fitness levels. Communication Skills: Exhibit strong verbal communication skills to effectively instruct and motivate clients. Demonstrate excellent interpersonal skills to build rapport and nurture a positive studio environment. Professionalism: Maintain a professional and punctual work ethic, displaying a positive attitude and genuine passion for health and wellness and helping others achieve their fitness goals.
We are seeking an experienced and self motivated, Grounds Manager, for a large residential property with grounds and woodlands based in Linton, Cambridgeshire. You will be employed on a self employed basis, work 4 days a week (8.30-4.30) and must hold a full, clean driving license. Pay £15-18.00per hour. Occasional out of hours work may be required Your role will be securing and maintaining the property, dealing with deliveries, directing visitors and carrying out all gardening at the property. Your primary responsibilities will be: · Maintenance of the grounds and gardens to a high standard · Mowing of grass, feeding, watering of shrubs and plants · Planning/planting · Woodland & Riverside management · Keeping the property externally tidy and clean · Maintenance and use of all Plant, Machinery & Equipment (including chainsaw training) · Operate power tools and mechanical equipment for landscaping tasks · Maintain irrigation system · Daytime security and receiving deliveries · Occasional internal and external maintenance of buildings · Occasional out of hours work, by prior notice The successful candidate should possess - proven experience in groundskeeping and/or landscape maintenance - experience in basic DIY - ability to use power tools and mechanical equipment including chainsaws (training available) - strong organizational skills to manage schedules and tasks efficiently - a good understanding of Health and Safety At Work If you are passionate about creating beautiful outdoor spaces and have the necessary skills to manage this developing garden effectively, and are self motivated and reliable, then this is the role for you.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
Job Title : Nursery Chef Time Shift : 9.00am-5.00pm Holiday : 28 days (inc. 3 to be taken at Christmas) 3 to be taken on staff training days if necessary. Reporting to : Manager Purpose of the Job 1. To be responsible for planning weekly shopping list. 2. To be responsible in conjunction with the Manager for planning and reviewing the menus. 3. To prepare and serve the mid-morning snack, lunch time meal, afternoon snack and afternoon tea. 4. To wash up all equipment used after each meal and wash up all crockery and cutlery after children’s meals. 5. To ensure all dietary needs are catered for. 6. To ensure the kitchen and dining areas are kept to the highest standards of cleanliness and adhere to guidelines for Health and Hygiene set by the Government Health Authority. To adopt a daily and weekly cleaning routine. 7. To ensure all food is stored and prepared to standards set by the Environmental Health Authority. 8. To ensure all required paperwork is completed and kept up to date. 9. To be held accountable for the standard of the kitchen and preparation of the food and serving of food during all inspection processes. 10. Ensure clothing/overall is kept clean. 11. To support the ethos of the nursery. 12. To work as part of the nursery team. 13. Attend meetings and training when appropriate. 14. Nursery food policies and procedures are adhered to at all times. Personal Specification Skills and Abilities · Ability to prepare and cook food according to set regulations. · Ability to keep records and menus of all food provided within the nursery. · Ability to prepare and cook a variety of freshly prepared food. Experience and Knowledge · Understanding of a balanced nutritional menu for under 5’s. · Understanding of standards required by inspecting bodies. · 2 years plus experience needed in catering for schools/nurseries. Qualifications · Minimum Level 2 qualification in food and hygiene and willingness to take on further training. Special Requirements 1. Ability to keep kitchen area clean and tidy at all times. 2. Ability to prepare food for children with special dietary requirements. 3. To keep up-to-date on current thinking for children’s dietary needs in order to keep them fit and healthy. 4. Attend any training if required in own time. 5. To take annual leave when nursery closed for staff training. Reviews · Reviews will be held termly with the Manager or Deputy.
Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
Small but busy cafe in the heart of Woodford Green requires a manager to manage the daily operations as well manage a small team including -Opening and Closing -Barista trained -Selling food and drinks -Maintaining Stock -Placing orders -Maintaining Cleaning -exceptional customer service
SoBe Burger Tunbridge Wells is looking for Part-time Team Members to work across the Kitchen and Front of the House! Powered by Sessions - The Record Label for Food Brands. SoBe Burger is currently hosted at over 200 sites across the UK through licensing and franchising models. 🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔 SoBe Burger is the fastest-growing premium burger brand in the UK. 'Smash burgers that bring people together. Inspired by Miami's Smashed Burger Joints.Chat, laugh, discuss… Sit in silence if that’s more your vibe. We don’t judge.Our slow smashed burgers have the perfect amount of juicy-to-crispy ratio. We think so, anyway. LAID-BACK BURGERS, WHEREVER YOU ARE.' KEY RESPONSIBILITIES: - Take orders from guests at the till point - Cook menu items along with appropriate garnish following specs - To remain calm, composed and in control, even in unusual situations and foster and - Help build a positive working environment. - To be attentive to service details and product quality and follow guidance as provided by senior staff members - To ensure a safe workplace by identifying hazards and taking corrective action. - To be knowledgeable in the proper use of all equipment - To ensure the highest standards of hygiene and sanitation, comply with all statutory regulations and best practices such as First In, First Out (FIFO), and be clean as you go. - To undertake any training required by legislation, the Company or the line manager. REQUIREMENTS: - Experience in a professional kitchen or working in a restaurant or takeaway previously is preferred but not essential. - A passion for food and high standards - Right to work in the UK - Excellent level of English Language Please note, the successful applicant will be employed by the Franchise Partner vs Sessions
Maternity Cover for 1 year Part time role 20 hours per week (including weekends and Bank Holidays) Start date is to be discussed Rate of pay is £13.20 per hour With a brand new commercial kitchen in place we are looking for a Maternity Cover Food and Beverage Supervisor to take our bar/club house to a new level. We are ideally looking for a smart, reliable, committed and motivated person to join our small team. We are a small team, all of whom have families and Hope Barton is most definitely a family friendly, flexible, supportive work place. Shifts per week Saturday 6pm – 9pm Monday 3pm until 9pm Tuesday 6pm until 9pm (will include a quiz night) Wednesday 5pm until 9pm Friday 5pm – 9pm Duties will include Previous experience in a F&B environment is helpful Helping to control profit margins by working alongside the General Manager and Chef to control food stock, minimise wastage and manage cleaning and other costs. Will be in charge of organising and planning of weddings, parties, and events onsite so organisation/efficiency is key. Managing bar rotas and cover where necessary. Dealing with customer complaints, taking lead when the bar is busy and the ability to talk to customers as you will be serving on the bar on a day to day basis however will be responsible for the overall running of the bar. Experience of driving revenue – we need to improve our income streams through the bar so any new ideas are welcome A problem solver who can manage difficult situations well and has some initiative Delivering excellent customer service (with a smile) to owners and renters on site Preferably a Level 2 Hygiene certificate but again training can be provided Licence holder (not essential) Driving license is essential due to our location Job Type: Temporary Contract length: 12 months Pay: £13.20 per hour Expected hours: 20 per week
Operations Manager – Design & Engineering Company (Hackney, London) We are seeking a highly organized and proactive Operations Manager to work directly with the founder of a dynamic design and engineering company specializing in hotels, serviced properties, events, and digital services for local councils. Role Overview Based at our workshop in Hackney (E8 2AA), you will oversee daily operations, ensuring seamless execution of projects using Trello and other management tools. As the company expands and develops new assets, you will play a key role in leading the team into its next phase of growth. Key Responsibilities Operational Management: Oversee day-to-day activities and workflow using Trello. Team Coordination: Assign tasks efficiently to capable team members. Process Optimization: Use Google Sheets, Docs, and basic AI tools to streamline operations. Resource Allocation: Ensure projects are well-resourced and meet deadlines. Communication: Maintain clear and professional communication with internal and external stakeholders. Requirements Minimum 2 years’ experience in an operations role. Proficiency in Google Sheets, Docs, and basic AI tools. Strong leadership skills to guide teams through new developments. A clean driver’s license and a professional, clear telephone manner. Experience working with both Mac and PC systems. Want to Learn More? If you're interested in researching some of our assets, check out: Komo Pods Hackney Why Join Us? This is an exciting opportunity to work directly with the founder in a hands-on role that influences business growth and innovation. If you thrive in a fast-paced environment and enjoy bringing structure to creative and technical projects, we’d love to hear from you! 📍 Location: Hackney, London (E8 2AA) 📩 How to Apply: Send me a brief description of your experience and we can go from there
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
The role will involved, baking our brownies and hand decorating them. it will also involve creating and making our none baked products and decoration of those products. Keeping the high standards of cleaning with the machines used.
We are currently looking for a temp-to-perm positions for Night Porters and a Night Porter Supervisor with our client located in Moorgate/Liverpool Street, London. This is a fantastic opportunity to join a dynamic team, and if you prove to be the right fit, you will have the chance to transition into a permanent role! Location: Moorgate/Liverpool Street, London Positions Available: 2 x Night Porters: £13 per hour + £0.60 per hour for nights (Flexibility for days and nights is essential) 1 x Night Porter Supervisor: £14 per hour Shift Hours: 6pm to 5am Flexible hours, 40+ hours per week, on a 0-hour contract (5 days per week, Monday to Sunday) Key Responsibilities: Following the cleaning rota to ensure a spotless environment Pots and pot wash Cleaning walls, counters, and pulling out all fridges Maintaining high standards of cleanliness across 4 kitchens in a busy environment Experience Preferred: Previous experience in establishments with multiple kitchens or event spaces Experience working as part of a Night Kitchen Cleaning Team Experience in large-scale kitchen operations is highly regarded Additional Information: Flexibility is key as hours and shifts may vary Romanian speakers are a bonus but not essential Know someone who’d be a good fit? Feel free to refer friends or family—we are shortlisting candidates now! We are actively reviewing profiles and submitting them to our client immediately!
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
We are an upcoming domiciliary care provider based in Hayes London. We are looking to recruit a Full time Care. The Role: Reporting to the Directors, the Domiciliary registered Manager will strive to maintain a high-quality care service throughout the care provision. You will: · Manage the effective recruitment, induction and training of care staff. · Manage the day to day running of the business and acting as the person-in-charge reporting to the directors · Identify opportunities for growth and development and working with the Director to achieve targets and deliver within budget. · Develop and manage relationships with clients, NHS, local authority, customers and their families. · Ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and met. · Ensure the delivery of services are effective and efficient, ensure good and safe practices take place for all activities, and ensure all services are reviewed and improved on a regular basis. · Ensure the service is and stays compliant with CQC requirements. Be available for on-call responsibilities You must be: Outstanding, Knowledgeable and experienced in the social care field. Ethical. We do things the right way and live by our Charter. Qualified: Holding a management qualification, or Level 5 Diploma in Leadership for Health & Social Care. Experienced: Minimum of 15 plus years’ experience managing a team within a similar role is essential, ideally within a domiciliary care and other related services. Must have experience in bidding for CCGs & domiciliary care packages Qualified driver: Hold a clean driving licence Ensure the provision of high-quality care to the existing service user base Utilise your business development skills to achieve growth targets (plans are in place to double the size of the existing service and expand the service geographically by opening new branches, so you could find yourself operating in a more senior managerial role before too long) Recruit, develop and manage a high-quality staff team (staff turnover is very low) Strive to achieve an Outstanding CQC rating. You can expect: To work with a company that is values driven and sees people as our greatest asset. A good salary based on experience To apply for the opportunity, please send your CV to us today.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
About the job • Execute culinary techniques to prepare and cook menu items according to established recipes and quality standards. • Ensure all dishes are presented with attention to detail and meet the highest quality expectations. • Collaborate with the Hotel Manager and Head Chef to contribute ideas for menu development. • Participate in creating and refining recipes for new and existing dishes. • Oversee and manage the preparation and cooking of specific sections within the kitchen. • Maintain a clean and organized workspace, adhering to sanitation and hygiene standards. • Assist in monitoring and controlling kitchen inventory. • Monitoring low stock levels and ordering new stock as required. • Conduct regular quality checks on ingredients and dishes to ensure consistency. • Adhere to food safety and hygiene standards at all times. • Train and supervise junior kitchen staff as directed by the hotel manager. • Work harmoniously with other chefs and kitchen staff to maintain a positive working environment. • Effectively communicate with front-of-house staff regarding menu items and special requests. • Strictly follow recipes, portion controls, and presentation specifications set by the restaurant. Number of positions: 2 Department: F&B kitchen The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
Are you a dynamic and organised professional looking to make a significant impact on a fast growing business? We're seeking a dedicated and talented Shop Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. KEY DUTIES AND RESPONSIBILITIES: i. Plans catering services and directs staff. ii. Decides on range and quality of meals and beverages to be provided. iii. Discusses customer’s requirements for special occasions. iv. Purchases or directs the purchasing of supplies and arranges for preparation of accounts. v. Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements, vi. Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff’. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Determines staffing, financial, material and other short- and long-term requirements. ix. To plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff. Experience in the similar role for 3 years is desirable. If you are a skilled Shop Manager looking for a dynamic and exciting working environment, and ready to accept this new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
Sun Street Newsagents is looking for a motivated and experienced Retail Manager to join our busy convenience store team. If you have a passion for customer service, strong leadership skills, and enjoy managing daily store operations, this is the perfect opportunity for you! Key Responsibilities: - Team Leadership: Supervise and inspire a team of staff to provide exceptional customer service. Motivate your team to meet targets, stay positive, and maintain a high level of performance. - Store Operations: Oversee the smooth running of the store, including opening and closing procedures, stock control, and store maintenance. Ensure that the store is always well-organized, clean, and fully stocked. - Inventory Management: Manage stock levels, place orders, and make sure products are displayed attractively. Monitor stock rotation and minimize wastage. - Sales & Cash Handling: Ensure accurate cash handling and smooth sales transactions. Oversee the tills and make sure financial procedures are followed correctly. - Training & Development: Train, develop, and support your team members, helping them improve their skills and advance within the company. What We’re Looking For: - Retail Experience: Previous experience in retail management or a similar role is essential, preferably in a convenience store or similar setting. - Leadership Skills: A strong leader who can manage, motivate, and guide a team. You should be confident in making decisions and handling day-to-day challenges. - Excellent Communication: Strong communication skills are key, as you will be interacting with customers, your team, and senior management regularly. - Organizational Skills: The ability to multitask and stay organized in a fast-paced environment is a must. - Customer Focused: You should have a passion for delivering excellent customer service and creating a welcoming atmosphere for everyone who walks into the store. Why Join Us? - Competitive Pay & Benefits: We offer a competitive salary and benefits package, including staff discounts and other perks. - Career Development: We believe in developing our staff and providing opportunities for growth within the company. - Supportive Environment: Join a friendly, supportive team where collaboration and teamwork are at the heart of everything we do. - Impactful Role: Play a vital part in running a successful convenience store and make a real difference in our community. If you're looking for a rewarding challenge in retail and have the leadership skills to drive success, apply today to join Sun Street Newsagents! We look forward to hearing from you.