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CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION Reports to: Business Support Manager Company: Brennan & Co NI Location: Unit 6 & 7, Carrowreagh Business Park, Dundonald, Belfast, Northern Ireland BT16 1QQ The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies – Brennan & Co, Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia. The Customer Service Representative role is key to the operations of the business. It has a specific focus on our surgical portfolio and will be responsible for building and maintaining relationships with new and existing clients, including public and private hospitals. They will require a high level of attention to detail, customer focus, and an ability to multi-task. This role would be ideal for a strong sales administrator with a background or interest in the medical field with a specific focus on surgical products. This role is based on-site in our Dundonald Office, 5 days a week, 9am-5pm. What you will be doing day to day • Responsible for processing large volumes of sales orders, ensuring they are tracked through to delivery, delivered on schedule and that product specialists/customers where appropriate are kept informed throughout the process, • Maintain a close working relationship with all key parties including customers, suppliers and other departments, • Adhere and contribute to the development and maintenance of the Standard Operating Procedures for the CSR team and regularly conduct reviews in line with continuous improvement initiatives or business changes, • Developing product knowledge and showing a keen interest in the surgical portfolio of products., • Become a subject matter expert in salesforce CRM, • Support product specialists with creating opportunities and quotes in the CRM., • Responsibility for pre- and post-sales support for clients., • Assist product specialist in maintaining accurate opportunity and quote reporting, • Comply with all internal and external regulatory, legal requirements and processes, • Manage sales back-order report so that reporting is correct and up to date, • When buying stock ensure it is within either the set minimum qty’s or for a validated new sales order, • Deal with incoming sales and service enquiries and day to day customer and supplier calls/emails and work with team to provide consistent phone support and cover, • Provide CRM/ERP data cleansing support, • Answering all phone calls and directing all queries, • Supporting the Warehouse role always ensuring stock accuracy, • Warehouse cover when required – during busy periods and holiday periods – including preparing outgoing orders About you • Great communication skills, a team player and an enthusiastic approach, • A strong interest in customer service and order processing, • Strong IT skills across the MS Office suite, • Technically minded with a desire to understand customer needs in relation to products, • Excellent numeric and data entry skills with attention to detail and accuracy, • 2-3 years' experience in a customer service role with process ordering experience essential, • If you have used Salesforce before that’s great, but if not, we will provide full training, • Ideally you will have some experience in medical devices or with a company that has a large product portfolio, but we are open to hearing from anyone who feels they might be a good fit, regardless of background. What we can offer you • Up to 10% bonus, paid annually., • Pension Contributions, • Income Protection, • Death in Service Benefit, • Sports and Social Club, • Investment in your professional and personal growth.

Fitness Manager - Exclusive NEW Health Club - Kuwait. An exceptional opportunity has arisen for a polished and experienced Fitness Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experience. Exclusive Health Club Ras Al Ard | [Kuwait].

We are seeking an experienced and driven Conference & Banqueting Manager to lead the planning, delivery, and execution of a wide range of events - including weddings, conferences, gala dinners, and matchday hospitality. Minimum 2–3 years’ experience in a similar hospitality, events, or catering

Member Experience Manager - Exclusive NEW Health Club - Kuwait. An exceptional opportunity has arisen for a polished and experienced Member Experience Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experience. Exclusive Health Club Ras

Fleetwood Town Football Club of the English Football League is looking for an Academy Manager to lead its Category Two Academy at its Poolfoot Farm training complex. Developing players for the Fleetwood Town Football Club first team by liaising with the First Team Staff, Academy coaching team and He

Assistant Manager – Coppa Club. Are you ready to lead with heart in a vibrant, community-driven setting? Coppa Club is on the lookout for a passionate and proactive Assistant Manager to help shape unforgettable guest experiences and nurture a thriving team. At Coppa Club, we believe in creating sp

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are especially keen to encourage expressions of interest from people currently under‑represented within the Club, the

Assisting the Senior Brand & Campaign Manager with the development and rollout of marketing campaigns across the most relevant marketing channels to grow awareness of the brand to drive growth in memberships, campsite and glamping bookings and other associated Club products and services. As one of t

A luxury hotel in the United Kingdom is seeking a Langham Club Manager to enhance guest experiences and lead the club team.

Be comfortable liaising with stakeholder spectrum; C-level, Heads of Department, procurement, internal operations & administration managers.

In the role of Langham Club Manager, your key focus will be to:.

Stevenage Football Club is seeking an experienced Conference & Banqueting Manager to lead the planning and delivery of events such as weddings, conferences, and matchday hospitality.

PureGym Limited is seeking a dynamic Gym Manager to lead one of the UK's top fitness facilities.

Assistant Manager - New Club Opening - Dublin 1. This is a full-time leadership role, accountable for the overall performance and daily running of your club.

As a Children's Club Manager, you'll be the driving force behind the team. A leader, a grafter, and a holiday fun maker! This sums up our Children's Club Managers. Childrens Club Manager - Summer 2026 - Various Mediterranean Resorts.

Sales and Retention Manager - New Club Opening - Dublin 1. Reporting directly to the General Manager, this is a full-time leadership role where you'll lead sales initiatives, support the wider team, and ensure every member's journey is seamless from the first visit onwards. You'll be the ambassador

Real career progression from Assistant Manager to General Manager and beyond!. So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Assistant M

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Become a Self-Employed Delivery Driver with Evri with our new and improved application process now LIVE – apply in as little as 5 minutes and join one of the UK’s largest courier networks.Candidates should take the time to read all the elements of this job advert carefully Please make your appli

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

You will work closely with Managers and Senior Managers in the team as well as colleagues across the wider Audit Practice. Role - Assistant Manager - Culture & Comms - DPP Audit (12-months Fixed Term Contract). We have an exciting opportunity for a talented professional to join our Department of Pro

All potential applicants are encouraged to scroll through and read the complete job description before applying.Shifts: Flexible - full-time, part-time, evenings, weekends.Driver required: Yes - full UK licence and access to your own vehicle.We're sorry, but we do not currently offer sponsorship to

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Career Growth - Fancy becoming a team leader or manager? We'll help you get there.

Company Description Location: Newtownards Pay: £12.Shifts: full-time, part-time, evenings, weekends Driver required : Yes.Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.UK licence and access to your own vehicle We're sorry, but we do

Delivery Driver / Stores Person.Monday - Friday, 7am - 4pm (40 hours per week, 1-hour lunch) Temporary to Permanent.Acorn by Synergie is proud to be recruiting for a Delivery Driver / Stores Person for their client located in Central Widnes.This is a temporary-to-permanent opportunity offering excel

Hours: Full Time Job Reference Number: B 1552538NewSWWN Job Location: Newcastle, County Down, United Kingdom Closing Date: Saturday, May 30, 2026 About This Role We are seeking a Full-Time Waking Night Support Worker (37.You will work alongside people who use our services, supporting in a range of a

Can you make a real difference in the lives of others? At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment.If you are a compassionate person who cares wi

Forklift Operative/Warehouse | Newtownards | £17.Staffline Ireland is currently seeking a nightshift warehouse operative to join our client, a leading dairy manufacturer, on an initial temporary basis at their site in Newtownards.Role: Reporting to the Shift Supervisor you will be responsible for t

Responsible to: Store Management Team / Area Manager Who are you? Someone with a can-do attitude Has willingness to go the extra mile for our Customers Is responsible and reliable A good team player Enjoys working in a fast-paced and varied environment What we need from you? An excellent work ethic

Warehouse Operative / Relief Driver Looking for a hands-on role with variety, responsibility, and the opportunity to be part of a busy warehouse operation? We are seeking a reliable and detail-focused Warehouse Operative / Relief Driver to join our team.This role involves occasional (1-2 per month)

Forklift Operative/Warehouse | Newtownards | £12.Days) Staffline Ireland is currently seeking a dayshift forklift/warehouse operative to join our client, a leading dairy manufacturer, on an initial temporary basis at their site in Newtownards.Role: Reporting to the Shift Supervisor you will be resp

The Cedar Foundation is seeking to recruit the following permanent position: Female Support Worker - (This position is open to female applicants only.The lawful recruitment of a female for this position falls within the exception allowed by Article 10 (2)(e) of the Sex Discrimination Order 1976) Ref

Job Specification Position: Sales Assistant (Part Time / Permanent) Duties Include: Stock maintenance Merchandising products Awareness of customer needs and provide exceptional customer service Accuracy in the operation of till transactions and cash handling Providing knowledge / up to date advice o