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Job Title: Fraud/Complaints Contact Center Manager (CCM) (Senior Operations Manager) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Reports to: VP / Director of Delivery Location: Site-Based or Working at Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the call center staff (around 200 or more), premises, operations and their relationship with the Clients as appropriate, for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB through your operations manager. You must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB through your operations manager and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Manages a campaign or campaigns of around 200 staff or more, • Manages and is responsible for day-to-day activities of one or more unit of operations, • Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved, • Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company’s operations, • Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts, • Manage the daily/weekly/monthly P&L, • Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT, • Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis, • Spends time on floor to audit current procedures to monitor and improve efficiency of operations, • Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day, • Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre, • Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed, • Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied, • Participate in monthly and quarterly ATAC meetings, • Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate, • Demonstrates expertise on Teleperformance’s tools, service offerings and processes, and a deep understanding of the client’s requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance’s capabilities, • Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s, • Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation, • Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support, • Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site, • Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues., • Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas, • Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations, • Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services, • Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures, • Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement, • Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction, • Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices, • Other duties as assigned. Main Job Requirements Education and Specific Training • Bachelor’s degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience • Minimum 3 years’ experience of complaint management in a regulated environment preferably Financial Service, • Minimum 2 years’ experience of fraud management in a regulated financial services environment, • Experience of managing a large operation of 200+ people, • Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills • Comprehensive computer skills, • Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others, • Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills • Achievement oriented, • Superior analytical ability, • Superior communication skills, • Robust and commercially balanced decision-making, • Flexibility, • Sound reasoning & judgement, • Excellent leadership and management skills, • Planning and organizing, • Lead by example / integrity, • Problem Solving, • Employee & Client satisfaction orientated, • Self-motivated and can motivate others, • Highly advanced team building skills, • Strategic and commercial thinker, • High levels of resilience and focus, • Coaching focus, • Advanced facilitation & presentation skills, • Advanced project management skills, • Advanced change management skills, • Advanced KPI knowledge and understanding, • Commercially astute, • Driven to succeed, • Continuous improvement mindset

Skills and Experience 3 years experience of managing operational requirements within construction based service delivery business 3 years experience of managing people Experience of contract administration for term service contracts Experience of social housing maintenance contracts (desirable) Comp

OrderManagementAnalyst(1 year contract), Belfast In this role, youll be processing and analysing customerorders for a tech giant thats products help some of the worlds largest businesses. You will create quotations, monitor critical financial data ensure terms and delivery information are accurate, and assist the operations team to meet on-time shipment and goals, for large complex clients. Youll also be an analytical thinker who will not just see numbers but will have the ability to understand where they came from and what improvements can be made. By using your initiative, these insights will present the opportunity to implement process change and improvement. You will be responsible for: Ordervalidation, progression, and booking using established processes and tools. Ensure a positive customer experience via accurate and timelyorderprocessing and responsiveness to external and internal customers. Understand contract terms, monitor critical financial data, ensure terms and delivery information are correct and complete. Manage the booking of multi-siteorders and resolve issues that delay booking. Manage reverse Customerorder(returns). Manageorderbooking for qualified customers and products. Bookorders end-to-end with minimal intervention or approval from other functions. Able to use reports/dashboards. Projects -- be an active member of any project team, contributing and delivering tangible benefits. For non-conforming accounts and POs, identify opportunities for process improvement. Able to understand and deliver against target metrics. ? Please note, due to the nature of the role the successful applicant will be required to work on 4 specific Saturdays during the year and be flexible at times of highordervolume. Skills: Strong excel skills Oracle or Salesforce exp Ideally worked for Global company

MCS Group are excited to be working exclusively on a unique Quantity Surveyor opportunity with a Specialist Civils Contractor. This role offers the chance to take full control of projects, working with an enthusiastic team in a growing company across a wide range of civil projects. The Role We are working with a unique civils contractor based in Belfast city centre, to recruit a proactive, experienced Quantity Surveyor who can hit the ground running and contribute to the successful delivery of infrastructure projects. You will bring proven commercial and contractual expertise, with the confidence to manage provide detailed costs submissions for civils projects, track project costs, contractual obligations and stakeholder expectations independently. Working within a collaborative project team, you will be responsible for overseeing the full commercial lifecycle of projects, from early cost planning and procurement to final account. You will; • Manage sub-contractor packages from appointment through to final account., • Take ownership of cost estimation, budgeting, contracts, procurement, and cost control, including risk identification and mitigation., • Ensure contract compliance in line with NEC3/NEC4 or JCT frameworks., • Work closely with project managers, engineers, and clients to ensure commercial alignment., • Comply with all company systems and procedures, including Information Management Systems. What's in it for you; • No travel requirements., • Hybrid working with flexible working hours., • Unique projects across multiple sectors., • Modern new Belfast city centre offices., • Ongoing training and professional development. The Ideal Candidate; • Degree or HND in Quantity Surveying, Construction Management, or related field., • Strong working knowledge of NEC3/NEC4., • Experience managing subcontractors and supply chain negotiations., • Excellent communication skills with the ability to negotiate effectively., • Ability to work independently and drive tasks to completion., • Experience in regulated sectors such as Rail, Highways, Energy or Utilities., • Full valid driving licence. Full details will be discussed upon application. Are you a Quantity Surveyor open to new opportunities? Get in touch, I would love to have a chat! To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Hannah Liddle, Specialist Consultant at MCS Group 02896935518. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Not all agencies are the same… MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.

🚀 Business Analyst / Project Manager – 📍 Location: Belfast (Hybrid) 📅 Contract 11 months initially - rate £340/day umbrella About the Opportunity: We’re looking for a Business Analyst / Project Manager to join a Futures & Derivatives Clearing (FDC) and Equities Operations Program Execution Team in Belfast. This hybrid role offers the chance to work at the heart of our Markets Operations Transformation — driving change, improving processes, and delivering strategic projects across a fast-paced global environment. You’ll be part of a team shaping the future of FDC Operations, creating smarter, more efficient ways of working that support the firm’s long-term goals. What You’ll Do: ✅ Lead Projects from Start to Finish – Define scope, milestones, and deliverables, ensuring on-time and high-quality outcomes. 🗂️ Plan & Document – Produce clear, comprehensive project documentation, including business requirements, project plans, and risk logs. 📊 Monitor & Report – Track progress, resources, and risks; provide concise, data-driven updates to senior stakeholders. ⚙️ Optimize Processes – Identify and deliver operational improvements through thoughtful business analysis. 🛡️ Manage Risk & Compliance – Apply robust risk management and maintain regulatory standards. 🤝 Collaborate Across Teams – Work closely with Operations, Technology, Compliance, and Business partners to achieve shared goals. 🌍 Drive Change – Support strategic initiatives and champion transformation across the organization. About You: You’re a proactive, analytical problem-solver who thrives in complex, evolving environments. You balance detail-oriented analysis with strong delivery skills and communication finesse. What You’ll Bring: • 💬 Excellent communication — able to simplify complex ideas for different audiences., • 📈 Strong analytical skills — experienced in data collection, analysis, and visualization., • 🧩 Proven problem-solving ability with an innovative mindset., • 📝 Skilled in requirements gathering and documentation., • 🧭 Solid project management experience (Waterfall & Agile)., • 🤝 Effective stakeholder management and relationship-building., • 🔍 Understanding of business operations, workflows, and process improvement., • 💻 Technical proficiency in Jira, Confluence, MS Office, Excel/SQL, and BI tools. Qualifications & Experience 🎓 3–5 years’ experience in Operations (ideally Banking or Financial Services) 📊 Strong background in both Project Management and Business Analysis 📈 Knowledge of Equities and/or Regulatory Reporting (preferred) 💡 Critical thinking and structured problem-solving skills ⚙️ Familiarity with Waterfall and Agile project lifecycles

🚨 PMO Opportunity | Investment Banking | Belfast | £385/day 🚨 Morgan McKinley is hiring on behalf of a leading investment bank in Belfast for an exciting Project Management Office (PMO) role. 📍 Location: Belfast (3 days onsite, 2 days remote) 📅 Contract: 15 month contract 💻 Rate: £385/day umbrella 🧳 Own laptop required We’re looking for PMO professionals with experience in investment banking or financial services who thrive in a fast-paced environment. Responsibilities: • Assist PMs with application of Project Management Policy and Standards across the Markets book of work, • Contribute to the design and delivery of Markets specific project and PMO guidelines and provide subject matter expertise for internal queries relating to project management • Assist with the PMO delivery of programs and projects across a number of Markets sales / trading desks and functions including Risk, Legal, Finance and Compliance • Assist with the identification, prioritisation and tracking of risks, issues and dependencies • Effectively communicate with key stakeholders and project teams What we're looking for: ✅ PMO experience ✅ Proficiency in MS Word, Excel & PowerPoint ✅ Strong attention to detail & organization ✅ Excellent communication skills ✅ Ability to manage project timelines and impacts ✅ Inquisitive, solution-oriented mindset If you’re ready to take on your next challenge, apply now or message directly to learn more! #PMO #ProjectManagement #InvestmentBanking #FinanceJobs #BelfastJobs #ContractJobs #UKJobs #HiringNow #JobSearch #FinancialServices #ProjectSupport #HybridJobs #MorganMcKinley #JobsInFinance #CareerOpportunities #JobAlert #PMOCareers #ProjectManager #ChangeManagement

Fixed Income Middle Office Program Execution Senior Lead – SVP Belfast (Hybrid) | Rate: £384pd PAYE (27 Days Holiday) | Contract until June 2026 Team Overview Operations teams are integral to the success of the Markets business. They support a wide range of internal stakeholders while engaging with external clients, ensuring a seamless and exceptional client experience. Role Overview We are seeking a Program Manager (SVP level) to lead global initiatives within Fixed Income Middle Office, covering FX, Spread, Rates, and Treasury. The role involves partnering with Operations to define and execute target operating models, managing multiple projects aligned with business goals, and applying established project management disciplines. A hands-on approach will be required to drive initiatives forward, spanning regulatory compliance, strategic re-architecture, risk and control, reconciliation, and process improvement. Key Responsibilities • Partner with Operations to design and implement the target operating model., • Drive the successful delivery of multiple programs/projects, ensuring alignment with business objectives and target state., • Establish and execute project management frameworks, including program governance and stakeholder engagement., • Identify, prioritize, and manage dependencies, risks, and issues through to resolution., • Define and document strategic business requirements., • Collaborate with sponsors to ensure measurable, trackable outcomes and associated KPIs., • Work closely with Technology to maintain delivery plans aligned to Operations’ needs, holding delivery owners accountable., • Manage testing workstreams, including UAT, coordinating with internal and external teams., • Deliver clear and engaging program updates and presentations to senior management., • Contribute to the design and delivery of Operations training programs; present to small and large groups., • Provide subject matter expertise on relevant initiatives., • Lead, coach, and develop junior team members within the Markets Operations Program Execution team. What We’re Looking For • Bachelor’s/University degree., • Strong working knowledge of global markets (preferred)., • Proven track record in process transformation and executing comprehensive front-to-back reviews., • Strong analytical and critical-thinking skills with exceptional attention to detail., • Excellent interpersonal, influencing, and organizational skills., • Outstanding verbal and written communication abilities., • Expertise in project management and business analysis., • Advanced proficiency in MS Excel and PowerPoint; JIRA experience is a plus., • Ability to lead and develop junior team members.

P&O Specialist Reporting to People Partner Location Central Office 449 Antrim Road, Belfast Scope of Responsibility- This is a specialist HR role which will provide expertise and guidance on recruitment, employee relations and general administration duties. The role will serve as a trusted resource to manage HR day to day queries. Hours 35 hours per week (5 days Monday Friday) Hybrid working Contract Type Permanent Salary £31,438.17 The Role: The P&O Specialist will be a key member of the People and Organisation Team, reporting to the People Partner in NI. The successful candidate will be responsible for a suite of general specialist HR duties. The P&O Specialist will support a culture of continuous improvement by being service oriented, and deploying best practice HR initiatives across the organisation. Key Areas of Responsibility Talent Acquisition/Recruitment: Understand the staffing requirements from workforce planning discussions Managing the end-to-end recruitment cycle: job descriptions, advertising vacancies, sourcing, screening, and coordinating interviews and ensuring a positive candidate experience Conduct reference checks and background checks Extending job offers Manage the onboarding process for all new hires Ensure that accurate employee records are maintained on our HRIS system BambooHR Ensure all recruitment activities adhere to legal requirements and company policies Tracking and reporting on key hiring metrics Collaborate with ROI colleagues on employer branding efforts and recruitment strategy development Employee Relations: Support the People Partner in managing grievance, disciplinary and conflict resolution processes. P&O Specialist Providing advice, guidance and coaching to managers on workplace issues in line with legislation and best practice. Providing advice, guidance and support to managers and employees, explaining procedures and policies in a timely and effective manner, escalating to the People Partner when required. Provide support for investigation, grievance and disciplinary meetings, e.g. taking minutes, producing letters. Assisting in the development and update of HR procedures and policies in line with evolving legislation, ensuring policies and practices are compliant with jurisdictional legislation General administration: Processing new hires, exits, probation, absence, and holiday and status changes accurately and efficiently on HRIS systems (BambooHR and Softworks) Ensure efficient use of HRIS systems to meet the organisations goals. Maintaining accurate HR data Support the monthly payroll process Providing HR data for and preparing management information reports and documents. Preparing, reviewing, interpreting, analyzing and approving a variety of HR data, and reports, then making recommendations depending on findings. Contributing to projects that support digital transformation Learning and Development: Support the cross-border L&D team to coordinate and administrate mandatory training in NI. To communicate and follow up with managers in NI to ensure and maintain attendance at training. Support the L&D cross border team to ensure the maintenance of high standard training in NI. To support the delivery of organisational training / inductions when required. To assist in the maintenance of training records on Depauls learning management system. The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time. P&O Specialist Person Requirements EDUCATION & EXPERIENCE 3rd level qualification in a HR, Business or related field is essential CIPD qualification is desirable A minimum of 2-3 years experience in a role with HR generalist responsibilities SKILLS Excellent oral and written communication skills with an ability to create HR communications appropriate for the audience. Creative and energetic with the ability to work on own initiative. Excellent time management / enabling to balance a varied workload and to prioritise. Excellent negotiating, influencing and people skills. Excellent numerical and analytical skills. Experience working in a team Proficiency in using HRIS systems for data entry, reporting and maintaining accurate employee records. Proficiency in data literacy, including proficiency in Excel or HR Analytics tools to interpret key HR metrics KNOWLEDGE Knowledge and demonstrable experience of the full recruitment cycle involving multiple campaigns is essential Direct experience in managing employee relations issues and providing advice, support and guidance to managers is essential Understanding of NI employment law and legislation is essential Understanding of grievance and disciplinary procedures is essential Experience in basic compensation analysis and benchmarking is desirable Experience with support the L&D function is desirable Applications for this post will close on 3rd November 2025 Access NI This Post is subject to an Basic Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.

Seabed Mapping Specialist Higher Scientific Officer (HSO) Grade Location: Belfast (with occasional fieldwork across Northern Irelands coastal and offshore waters) Contract: Full-time, 6 months with possible extension About the Role This exciting position offers the opportunity to work in an applied, cross-disciplinary marine science environment focused on seabed characterisation and ecological assessment of Northern Irelands coastal and offshore areas. The successful candidate will coordinate and develop scientific techniques to support seabed mapping activities that inform marine management, conservation, and natural capital assessment. Key Responsibilities *Contribute to the implementation and scientific delivery of the MONI project. *Plan and coordinate field surveys, sample analyses, and data processing to support predictive seabed mapping and habitat classification. *Compile and manage biological and environmental datasets to enhance long-term benthic data archives supporting ecological assessments. *Lead on the biological dimension of seabed mapping, applying quantitative methods using remote sensing, underwater video, and emerging marine survey technologies. *Design sampling frameworks to ensure adequate coverage of surveyed areas and Marine Protected Areas (MPAs). *Conduct spatial research into the distribution of marine habitats and species of conservation importance within Northern Irelands territorial waters. *Contribute to the development of methodologies for assessing seabed habitat extent, condition monitoring, and natural capital evaluation. *Attend and present at scientific conferences and workshops to promote knowledge exchange and strengthen professional networks. *Develop and apply best-practice approaches to seabed characterisation mapping, ensuring outputs are scientifically robust, representative, and statistically sound. *Manage and supervise a GIS Analyst to support data integration and map production. Criteria/ Qualifications: *PhD in Marine/Biological Science OR *Degree, equivalent or higher in Marine/Biological Science with 2 years' demonstrable experience in a research capacity post qualification in marine biology and evidence of being a named author in a scientific paper. If you are interested in hearing more or being considered for this role, apply here or contact Sophie Keogh at Cpl NI.

Vickerstock are working in partnership with a rapidly-growing manufacturing business on the appointment of a Buyer on a full-time permanent basis. This is a newly created position in line with extraordinary growth over the last 12 months which has seen the business double in size. As the Buyer, you will have responsibility for procuring goods and services to ensure best value, supply continuity, and strategic alignment, while collaborating with stakeholders and suppliers to meet cost, quality, and delivery targets. We are ideally looking to speak to experienced Buyers with a strong background in FMCG/B2B Procurement, seperate from their manufacturing procurement department. In your new role: Manage end-to-end procurement for assigned categories, including sourcing, negotiation, ordering, and expediting. Build and maintain strategic supplier relationships to strengthen long-term supply chain resilience. Analyse forecasts to optimise stock levels and replenishment. Support the Head of Supply Chain on sourcing strategies, cost reduction, and contract management. Monitor supplier performance using KPIs on quality, cost, lead time, and service. Collaborate with cross-functional teams to deliver business objectives. Mitigate supply risks through dual sourcing, buffers, and supplier development. Drive continuous improvement across procurement and supply chain functions, including supplier optimisation initiatives. Actively engage in professional development as part of your Individual Development Plan (IDP) What you will need to succeed: 1-2 years' experience in strategic buying role within a fast paced FMCG, Retail, B2B environment. Strong MRP/ERP experience Analytic thinker with strong problem-solving skills Related degree and/or CIPS qualification (advantageous) For a confidential conversation on how Vickerstock can help support you with your next move, get in touch with our supply chain consultant Michael Irwin today! Skills: purchasing procurement manufacturing b2b fmcg

🔹 DeltaV Automation Engineers (x4) Location: Ireland (onsite at a leading life sciences manufacturing facility Belfast) Contract: 6-month rolling contract Start: ASAP Eligibility: Open to both UK and Irish engineers About the Role We are seeking four experienced DeltaV Automation Engineers to join a major life sciences manufacturing project in Ireland. This is an excellent opportunity for engineers with 3–4 years’ commissioning and testing experience to contribute to a high-profile automation programme within a regulated environment. You’ll be part of a dynamic project team supporting DeltaV commissioning, I/O testing, FAT/SAT execution, and system validation at a world-class manufacturing site. Key Responsibilities • Support DeltaV commissioning, configuration, and testing activities., • Execute I/O checks, loop testing, and system validation to GMP standards., • Collaborate with CQV, process, and operations teams to ensure seamless project delivery., • Participate in FAT/SAT, start-up, and troubleshooting as required., • 3–4 years’ experience working on Emerson DeltaV systems within life sciences, biotech, or pharma., • Proven background in commissioning, testing, and validation., • Excellent problem-solving skills and attention to detail., • Strong communication and teamwork abilities., • Be part of a high-impact life sciences project., • Rolling contract with long-term potential., • Competitive hourly/daily rate., • Open to both UK and Irish engineers — support available for mobilization.

Honeycomb is delighted to be working alongside our reputable client, to recruit for a Helpdesk Manager, to join their team in Belfast. This is a fantastic opportunity to establish a long-term career within a growing, exciting business. The Helpdesk Manager is an integral role for the business, responsible for supervising key business contracts and ensuring the service function performs optimally. You will be responsible for ensuring the smooth delivery of maintenance works across an array of interesting and exciting contracts, delivering regular performance updates to key stakeholders. Work closely with senior management to ensure contractual KPIs are met, this will entail assisting with scheduling, delegation of tasks within the service team and managing client relationships. Providing the main point of contact for the service team members, handling any issues raised and assisting where applicable Collating regular performance and financial based reports Be the first point of contact for clients, reviewing contract performance, handling any queries and attending occasional site visits. Manage in-house systems acquiring and reviewing all documents relating to works raised, client accounts and wider compliance Complete all on boarding documentation relating to subcontractors, ensuring key information is collected and filed on system. High level of attention to detail and an ability to thrive in a fast-paced, varied role. The Right Person for this role will have previous experience working in a similar role, where they have demonstrated people management skills and an ability to work well to deadlines. You will be an excellent communicator and have exceptional attention to detail. This is an ideal role for someone coming from a similar position, that would want the opportunity to progress and develop with a company. A background working within a service function is advantageous for this role but not essential. The Package for this role includes an attractive salary ranging from £42,000 - £45,000, dependant on experience, with standard working hours Mon-Fri. full benefits of the role can be To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Skills: Helpdesk Service Manager Facilities Helpdesk Supervisor

Contract (Permanent from day one).The Recruitment Crowd are currently recruiting on behalf of our industry-leading parcel courier client EVRi for.Accurately sort and organise incoming parcels based on routes and delivery zones.Use scanners, conveyor belts, and other equipment to support the sorting

VANRATH are recruiting on behalf of a well-established organisation based in Newtownabbey, who are seeking an experienced Helpdesk Coordinator to join their team on a Permanent basis. Things to know about the job Salary - £27,000 - £28,000 On site parking Permanent The Role Log incoming helpdesk calls using the designated software, ensuring all necessary details are captured Schedule client PPMs and coordinate engineer calendars for PPM and reactive tasks Update client CAFM systems with completed PPM documentation Coordinate with technicians and subcontractors to ensure efficient job response Assign work orders to internal maintenance teams or subcontractors as needed Communicate job progress and completion with clients Escalate urgent issues to Contracts Managers or Head of FM Collaborate with operational staff to deliver high-quality service Provide regular updates to Contracts Managers on work requests and site status Support Contract Managers in improving service delivery and reporting Monitor helpdesk data to ensure accurate job creation, assignment, prioritisation, and categorisation in line with KPIs and SLAs The Person 2 years' experience in a customer service role, handling high volumes of inbound calls Skilled in responding to customer enquiries across multiple channels, including phone and email Strong administrative abilities with proficient computer skills and solid working knowledge of Microsoft Office applications For further information on this job, or any other administrative role in Belfast or Northern Ireland, apply via the link or contact Jack Groves for a confidential chat today. Chris Haddock from Vanrath, recently secured an opportunity for me within a large public sector organisation. He was extremely professional, well informed of the industry, was on hand to answer any queries, and smooth the transition from one employer and the next. I highly recommend working with Vanrath. I have just secured my next great job opportunity with the help of Ross Stevenson. Ross was very professional throughout the whole process, ensuring that the company met my expectations and vice versa. His open and honest communication from the start and relevant updates made the process very seamless. Very highly recommend Jack, he was extremely knowledgeable and friendly which made the experience a lot more pleasant, done my first week at my new job and very happy! Jack is a credit to himself and Vanrath. Thanks very much! Emma hall and Thomas are really efficient and motivated employees. They are really helping me to get the job. I highly recommend them. When you talk to them you will feel like you know them since long. Skills: Helpdesk Customer Service Support Admin Administrator Customer Facilities Benefits: Fantastic Benefits Package

A global financial institution is seeking a Lead Business Analyst / Project Manager to join its Markets Operations Transformation team based in Belfast. This senior-level contract role will support the delivery of strategic regulatory reform initiatives across multiple asset classes, including Fixed

Vickerstock are working in partnership with a rapidly-growing business on the appointment of a Strategic Buyer on a full-time permanent basis. This is a newly created position in line with extraordinary growth over the last 12 months which has seen the business double in size. As the Strategic Buyer, you will have responsibility for procuring goods and services to ensure best value, supply continuity, and strategic alignment, while collaborating with stakeholders and suppliers to meet cost, quality, and delivery targets. We are looking to speak to experienced Buyers with a strong background in FMCG/B2B Procurement, who has worked with large amount of SKUs. In your new role: • Manage end-to-end procurement for assigned categories, including sourcing, negotiation, ordering, and expediting., • Build and maintain strategic supplier relationships to strengthen long-term supply chain resilience., • Analyse forecasts to optimise stock levels and replenishment., • Support the Head of Supply Chain on sourcing strategies, cost reduction, and contract management., • Monitor supplier performance using KPIs on quality, cost, lead time, and service., • Collaborate with cross-functional teams to deliver business objectives., • Mitigate supply risks through dual sourcing, buffers, and supplier development., • Drive continuous improvement across procurement and supply chain functions, including supplier optimisation initiatives., • Actively engage in professional development as part of your Individual Development Plan (IDP) What you will need to succeed: • 3 years’ experience in strategic buying role within manufacturing or engineering, • Strong MRP/ERP experience, • Analytic thinker with strong problem-solving skills, • Related degree and/or CIPS qualification (advantageous) For a confidential conversation on how Vickerstock can help support you with your next move, get in touch with our supply chain consultant Michael Irwin today!

This will involve the day-to-day management of mechanical, HVAC and building services projects with direct responsibility for contract delivery planning, programming of works, carrying out site meetings, procurement of labour and materials, and project handover.

Interim Reward Partner Are you a senior reward professional who can hit the ground running and make a real impact fast? We're working exclusively with a high-profile UK institution to find an Interim Reward Partner for an initial contract of up to 6 months. This is a key role supporting the People & Culture team during a pivotal time, helping to shape and deliver a modern, inclusive Total Rewards offer. It's ideal for someone who enjoys working in a complex, unionised environment and can confidently influence senior stakeholders while managing reward operations at pace. The Role You'll report to the Head of Organisation Development and Reward and play a lead role in delivering a joined-up Total Rewards strategy - covering pay, benefits, recognition, job evaluation, wellbeing, and more. You'll work closely with OD, HR Business Partners, and leadership teams to align reward initiatives with wider people and organisational goals. It's a hands-on, strategic role that blends day-to-day delivery with big-picture thinking. What You'll Be Doing Lead the delivery and development of reward strategy across pay, benefits, recognition, wellbeing, and career pathways Run key reward processes, including pay reviews, academic progression, and recognition schemes Use data and analytics to advise on pay modelling, benchmarking, and reward effectiveness Maintain and update job architecture and evaluation frameworks Provide expert advice to senior leaders and governance groups Support union consultations and pay negotiations in a clear, constructive way Partner with HR teams and managers to embed practical, people-first reward solutions Champion non-financial recognition aligned with values and culture What We're Looking For You'll be an experienced reward specialist who's comfortable working at both strategic and operational levels. You'll know how to navigate a unionised environment and enjoy bringing data, insight, and clarity to complex reward challenges. You'll Need To Have: A strong background in reward leadership within a large, complex organisation Experience working in unionised settings Confident stakeholder skills - you can influence at senior levels and communicate clearly Solid grasp of job evaluation, benchmarking, pay modelling, and reward policy Strong data skills - able to translate analytics into clear recommendations Nice To Have: Experience with Korn Ferry Hay job evaluation Exposure to HR tech and AI in compensation Familiarity with matrixed or multi-stakeholder environments The Details Contract: Up to 6 months (with possible extension) Start: ASAP Location: Hybrid - some on-site time expected Interested? If this sounds like your kind of challenge, we'd love to hear from you. Reach out to Emma Hall at VANRATH on or for a confidential chat. IND01

Charity Jobs NI (Part of the Happy Jobs group) is exclusively partnering with Keep Northern Ireland Beautiful to recruit an experienced, passionate, and innovative Climate Action Officer to join their dedicated team. If you're committed to driving positive climate action within the education sector and across community groups, this role offers a fantastic opportunity to make a significant impact. About Keep Northern Ireland Beautiful: Keep Northern Ireland Beautiful is an ambitious charity dedicated to empowering communities and individuals to take environmental action. Our vision involves driving transformational change towards sustainable lifestyles for everyone in Northern Ireland. About the Role: As a Climate Action Officer, you'll oversee and deliver training programmes designed to raise awareness and drive meaningful action against climate change within education and community sectors. You'll build and nurture networks within schools, colleges, and community organisations, actively supporting and motivating them to engage in sustainability initiatives. Key Responsibilities: Programme Delivery: Deliver impactful climate change training to primary and post-primary schools, regional colleges, universities, and community groups. Network Development: Build and maintain robust relationships within the education sector, enhancing programme participation and effectiveness. Content Development: Co-design and adapt training programmes tailored to diverse audience needs, ensuring relevance and engagement. Project Coordination: Collaborate closely with internal teams and external stakeholders to maximise programme uptake and achieve project milestones. Ambassadorship: Act as a representative and advocate for environmental action, promoting resources like the myEARTH website. Why Join Keep Northern Ireland Beautiful: Purposeful Impact: Directly contribute to significant environmental and community-based outcomes. Flexible Working: Hybrid role (home and Belfast office-based) with flexibility and required travel across Northern Ireland. 4-Day Working Week: Currently trialling a 4-day working week (30 hours) at full pay (subject to ongoing review). Professional Growth: Carbon Literacy training and ongoing professional development. Qualifications & Experience: Essential: Teaching qualification with at least two years' school-based teaching experience or relevant degree-level qualification with equivalent experience; two years' experience delivering complex training; established stakeholder management; project/programme development and delivery experience. Desirable: Experience in community sector training, climate change or sustainability projects. Skills: Excellent communication skills, creativity, and proactive approach. Licence: Full current driving licence and access to transport for travel throughout Northern Ireland. Knowledge & Understanding: Essential: Deep understanding of educational systems and effective training methodologies; comprehensive knowledge of climate change issues locally and globally. Desirable: Existing network within educational sectors; thorough knowledge of Northern Ireland's specific climate issues. Personal Qualities: Team player with independent initiative. Strong interpersonal skills; confident in leading discussions and problem-solving. Additional Working Requirements: Regular travel across Northern Ireland; occasional evening/weekend work required (time-in-lieu provided). Hours of Business: Flexible hours between 8am - 6pm; core hours 10am - 4pm, Monday - Friday. Hybrid role with Belfast office attendance required. Salary: £26,905 per annum Contract Type: Permanent (subject to funding) This position is funded through the DAERA Carrier Bag Levy. Applications Close: 4 pm, Thursday 9th October Interview Date: Thursday 16th October 2025, in Belfast You might currently be working in roles such as: Climate Education Officer, Environmental Educator, Sustainability Trainer, Climate Programme Coordinator, Community Climate Officer, Environmental Awareness Trainer, Sustainability Education Specialist, or similar. Please Note: Applications are reviewed continuously, and this vacancy may close early if sufficient applications are received. Early applications are encouraged. For current application status, contact Charity Jobs NI directly at or on . Interested? Submit your updated CV via our online application system or email directly. For further information or the full job description, please contact our team on . Skills: Climate Education Sustainability Training Community Engagement Environmental Awareness Benefits: Work From Home 4-Day Week Hybrid Working Flexi-Time

Digital Skills Tutor (Ref: E/DST/B/1025) Job details: Hours:35 hours per week Salary:Competitive Contract: Permanent Job Background: To be responsible for the delivery and assessment of qualifications in Essential Skills Training - ICT/Digital Skills in accordance with standards laid down by the Awarding Organisation. To be responsible for ensuring each Programme participant has the opportunity to achieve accreditation in which is necessary to progress in training and work. Main Duties and Responsibilities: Develop and demonstrate a thorough knowledge of the guidelines of training programmes designed to increase the economic activity of learners Assess individual training needs in relation to the required level as part of a formal induction process To take appropriate action to ensure each candidate has the maximum opportunity to attain a relevant qualification appropriate to ability To agree and compile Assessment Plans with each learner that outlines how the targeted qualification will be delivered and achieved To create and maintain a warm, welcoming and supportive environment responsive to the needs of participants presenting with barriers to learning To ensure all participants are provided with a high level of pastoral care support Essential Criteria: 5 GCSEs Grade C or above including English and Maths AminimumofaLevel3qualification/Degree inICTas per DfErequirements A minimum of 1 year previousexperiencedeliveringEssentialSkillsICTqualificationstoLevel2. A full valid driving license and access to transport Experience of reaching attainment targets of Essential Skills ICT qualification Experienceofstandardisationwithin a workingteam. Desirable Criteria: A recognised teaching qualification or PGCE or UUJ Certificate in teaching (CIT) A minimum of 1 year working with unemployed and young school leavers A working knowledge of currentTraining&EmploymentProgrammes For more information, or a full job description/person specification, please contact the Human Resources Department Tel: or email: Application packs with full job description are downloadable fromwhere there is also the option to apply online. Closing date for receipt of completed applications is: Wednesday 29th October 2025 at 6pm

Manufacturing Manager (Composites) Location: Belfast Area Salary: £55,000 - £60,000 + Excellent Benefits Contract Type: Full-time, Permanent A leading high-technology engineering organisation is seeking an experienced Manufacturing Manager to lead production operations within its advanced composite manufacturing division. This is an exciting opportunity to join a forward-thinking company operating at the cutting edge of sustainable innovation, delivering complex, high-value assemblies in a fast-paced environment. The Role Reporting to the Production Director, the Manufacturing Manager will be responsible for leading a multidisciplinary team to deliver composite and metallic assemblies to the highest standards of cost, quality, and schedule. This is a hands-on leadership role suited to an individual with proven experience in composite manufacturing, assembly operations, and continuous improvement. You will play a pivotal role in shaping production processes, embedding a strong safety culture, and driving operational excellence as the organisation continues its rapid growth journey. Key Responsibilities Lead, develop, and manage the manufacturing team including direct and indirect labour ensuring safe, efficient, and high-quality production. Oversee the delivery of composite and metallic assemblies to meet customer and internal project timelines. Drive a strong Health & Safety culture, ensuring all work complies with company and regulatory standards. Collaborate closely with engineering, procurement, and operations teams to support seamless project delivery. Implement LEAN, 5S, and continuous improvement initiatives to enhance production efficiency and quality performance. Oversee workforce planning, resource management, and day-to-day production scheduling. Monitor departmental KPIs across cost, quality, delivery, and safety metrics, implementing improvement plans where required. Support industrialisation strategies for new product introductions, ensuring scalable and repeatable production processes. Champion training, development, and performance management of team leads and operational staff. About You Degree-qualified (or equivalent experience) in Manufacturing, Engineering, or related discipline. Proven track record managing teams within a composite or advanced manufacturing environment. Strong leadership ability with experience managing large direct-labour teams (50-100+ personnel). Demonstrable experience delivering results in low-volume, high-complexity manufacturing. Skilled in LEAN principles, process optimisation, and production planning. Strong communication, decision-making, and problem-solving skills. Highly organised, adaptable, and comfortable working under pressure in a fast-growing environment. Desirable: Experience in composite assembly, lamination, or structural bonding. Knowledge of New Product Introduction (NPI) and industrialisation processes. Familiarity with MS Office and production management systems. What's on Offer £55,000 - £60,000 salary, depending on experience. Private Medical Insurance and Health Cashback Plan. Pension scheme, Life Insurance, and Group Income Protection. Cycle to Work and Electric Vehicle schemes. 22 days annual leave plus 13 public/bank holidays (increasing with service). Regular team and family social events. Inclusive, collaborative, and innovation-driven culture with strong focus on personal and professional growth. For more information or to apply, please reach out to at VANRATH. INDKY Skills: MANUFACTURING PRODUCTION MANAGER COMPOSITE LEAN PROCESS QUALITY Benefits: Benefits Package

Summary Job Reference: VR290925 Job Title: Senior React Engineer Annual Salary/Benefits: plus excellent benefits (Bonus, Pension, Annual Leave etc) Location: Belfast City Centre, hybrid (3 days onsite, 2 days WFH - choose your WFH days) Client: Private sector - Finance Contract: Permanent, full-time (37.5 hours pw, typically Mon-Fri / 8.30-5) Senior React Engineer - Overview As a Senior Software Engineer you will be part of a talented team delivering business critical software for the internal broking division and their external customer base. You will work within an Agile environment, from design through to implementation, with a strong focus on continuous improvement whilst working collaboratively as part of self-organising, cross-functional team with a focus on continuous integration and deployment. Role Responsibilities: Work closely with Solution Architects and Principal Engineers to build solutions that align to the IT strategy/vision Provide support and mentoring to other members of the team Take ownership of, and be accountable for, the delivery and quality of engineering and solutions, ensuring they meet business requirements, adhere to best practices, and are delivered on time and within scope Seek to continuously improve, experimenting with technologies and methodologies to improve delivery, and guarantee the best solution and approach Communicate effectively on progress and ensure impediments are raised early to minimise impact on the delivery. Experience / Competences Demonstrable experience building modern, scalable, and maintainable web interfaces using React/Typescript/JavaScript and HTML/CSS, following structured, reusable design patterns rooted in object-oriented programming Demonstrable experience with HTML5, React 16+, Typescript 4+, JavaScript, ES6 and JSX Experience delivering consistent UX and UI for cross-browser compatibility Experience using libraries such as Material UI or Ant Design Experience creating end-to-end, integration, and regression tests using automation tools such as Selenium, Cypress, or similar Experience using build tools such as Webpack or Vite and configuration files Knowledge of web security best practices Appreciation of the full SDLC For further information on this Senior React Engineer role, including a full job description, or any other IT job in Northern Ireland, apply via the link or contact JP Rooney at VANRATH for a confidential chat today. Skills: React Typescript JavaScript UX/UI SDLC Selenium Benefits: Work From Home Pension Hybrid Annual Leave

VANRATH is delighted to be assisting an award-winning bespoke Visitor & Events Management company in the recruitment of a Housekeeping Service Manager for their Belfast site. This position can be worked over a 30 hour week or 40 hour week or between 30-40 hours dependent on the candidates working hours preference. Permanent position. Salary £35,000 + other Fantastic Additional Benefits (Top Company) & Growth Opportunities Responsibilities: The role will be more focussed on supporting standards of housekeeping (e.g. audits of building areas etc) and project planning across the business, but there will be a small element of hands on housekeeping and realistically if the team are short for any reason the successful candidate will need to get their sleeves rolled up and help out. Ensure the highest standards of cleanliness, presentation, and maintenance throughout the interior and exterior of the building and tourist attraction to enhance the visitor experience. Manage the entire housekeeping team, including the Supervisor, Team Leader, permanent staff, and casual crew. Oversee effective rostering, planning, and scheduling to ensure smooth daily operations. Collaborate closely with the Head of Operations and Facilities Manager to maintain all areas of the venue. Manage operational supplies and coordinate the seamless delivery of internal refreshments. Lead, develop, and support the housekeeping team to promote operational excellence. Maintain strict compliance with health and safety regulations in a fast-paced environment. The Ideal Person: At least 2 years' experience as a housekeeping services manager or similar role within a fast-paced public environment. At least 2 years' experience leading and developing diverse teams. Skilled in cleaning and janitorial services, recognized expertise in soft service management, particular in specialist housekeeping practices. Experience in working collaboratively with external cleaning and facilities contactors. For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath. Highly recommend the service offered by Chris - professional, efficient and friendly, making the process of obtaining a new contract very pleasant. Continues to support me in my new role in any way he can. Thank you Chris. Pleasure dealing with you. Chris Haddock from Vanrath, recently secured an opportunity for me within a large public sector organisation. He was extremely professional, well informed of the industry, was on hand to answer any queries, and smooth the transition from one employer and the next. I highly recommend working with Vanrath. Fantastic service. Chanel was one of the most helpful and communicative people I have ever encountered. I managed to secure a better role and pay increase. I would highly recommend vanrath and their fantastic representatives for anyone looking a new career prospect. Always a great level of service when speaking with consultants at Vanrath. Mark was especially helpful, providing me with great options during my job search. Skills: Housekeeping Cleaning Manager Supervisor Team Leader Team Lead Services Benefits: Fantastic Benefits Package

The job provides the opportunity to join an exciting and dynamic team. Reporting to the Outreach Officer responsible for specific Widening Participation Programmes, the postholder will be responsible for developing and managing the delivery of specific projects as part of an aspiration and attainment raising Programme (e.g. Junior Academy, Junior Academy Sports, Senior Academy, Pathway Opportunity Programme) working with young people who meet widening participation criteria including: no parental experience of Higher Education, low-income households, disadvantaged neighbourhoods, care experienced, carers, refugees or asylum seekers. About the person: The post holder will collaborate effectively with other team members to create, develop and manage the delivery of specific projects The successful candidate must have, and your application should clearly demonstrate that you meet the following criteria: A primary degree (or equivalent qualification). 2 years' recent relevant experience, which can be shown to be directly applicable to the responsibilities of this post, including: Significant relevant experience of working with young people from disadvantaged backgrounds. Delivery of programmes to encourage participation in education and/or raising attainment. Experience of large-scale event planning. Previous experience of facilitating workshops to maximise participation. Supervisory experience, with proven ability to assign tasks to others and be responsible for ensuring work is completed to required timescales and standards. Experience in operational decision-making. Experience of programme evaluation and/or measuring impact. Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria please click the Candidate Information link on our website. This is a fixed term post until 31 July 2026. To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information. Fixed term contract posts are available for the stated period in the first instance but in particular circumstances may be renewed or made permanent subject to availability of funding.

H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting for a FM Account Lead. Company:H&J Martin Limited Facilities Management Job Type:Full Time, Permanent Location:Belfast / Cookstown Our Business H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued. Role Overview To lead the delivery of integrated facilities management services for a key client account, ensuring operational excellence, commercial performance, and client satisfaction. The Account Lead is the primary client interface, responsible for strategic oversight, service delivery, KPI performance, reporting, and financial management. What you'll do Client Relationship Management Act as the main point of contact for the client, building strong, trust-based relationships. Understand client needs and translate them into service delivery plans. Lead regular client meetings, reviews, and strategic planning sessions. Service Delivery Oversight Ensure all FM services (hard and soft) are delivered to agreed contractual KPIs & SLAs Work closely with the Service Delivery Manager to monitor KPI performance. Drive continuous improvement and innovation across the account. Performance & Compliance Oversee compliance with statutory regulations, health and safety, and company policies. Monitor and report on service performance using CAFM and other reporting tools. Ensure timely resolution of issues and implementation of corrective actions. Full responsibility for contractual KPI performance and associated duties to ensure these are fulfilled. Commercial & Financial Management Liaise with the commercial team to manage contract accounts, forecasts, and financial reporting. Identify cost-saving opportunities and efficiency improvements. Support contract renewals, variations, and commercial negotiations. Ensure the remedial management is processed and provided to the clients Team Leadership Support other operational FM teams as required, covering all aspects of the agreed FM delivery model Promote a culture of accountability, collaboration, and high performance. What youll bring As an FM Account Lead your main skills and experience will include: Essential Criteria Proven experience in FM account management or service delivery roles. Strong understanding of FM operations, compliance, and performance management. Excellent client-facing and stakeholder engagement skills. Commercial acumen with experience managing budgets and contracts. Strong leadership and team management capabilities. Proficiency in CAFM systems and performance reporting tools. How we'll reward you Of course, we ensure that our benefits package is competitive and allows you to enjoy your downtime. As well as a competitive salary well provide a wide selection of lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities. Our benefits include: Excellent Annual Leave allowance with the ability to purchase additional days leave each year Occupational Sick Pay Paid subscription to relevant professional body/institution Life assurance Employer pension contribution Health Cash Plan with money off dental, optical, chiropody, physiotherapy to name just a few Access to hundreds of deals and discounts for major retailers, restaurants and service providers. Cycle to work scheme Additional days leave each year to support your choice of Volunteering activity On site Gym and Wellness Hub at our headquarters in Belfast open 7 days a week Discounted Gym membership As an organisation that has been awarded Platinum status, the highest accolade to be awarded by Investors in People, we are continuing to invest in our people development and this role is no exception! Your application At Lagan Specialist Contracting Group, we want everyone to feel welcome. Thats why we want you to know that we'll work with you to make the application process as smooth as possible. So please just let us know if you need any adjustments or support we'll do whatever we can to help. Please be advised that H&J Martin will seek an Access NI Disclosure for this position, which will be used in the decision-making process. Applications are being reviewed on an ongoing basis, and we may offer positions before the closing date if we find the right fit. We wish you every success in your application. The closing date for completed applications is Thursday 30th October 2025 at 12noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER

Plumbing Vocational Tutor Location: 200 Springfield Road.Belfast, BT12 7DB Salary: 29,269 pa Hours: TBC Responsible to: Operations Manager ROLE OVERVIEW: We are looking for a dynamic and experienced Plumbing Vocational tutor to join the Training for Success delivery team at Springvale Learning. We are seeking candidates who are passionate about Plumbing and have the drive and motivation to help learners to progress on their employability journey. The main purpose of this role is to develop the necessary competence of SFLW learners through the effective provision of high-quality training, assessment and on site placements with employers. All of which must be in line with current operational procedures to meet the requirements for the Department for the Economy, the Education and Training Inspectorate and Awarding Bodies qualification standards. MAIN DUTIES OF POST HOLDER: To assist with the marketing and recruitment of learners to undertake work-based learning programmes within Springvales SFLW provision as required. Participate in the student induction, monitoring and reviewing processes. To initially assess and record learners skills, abilities, and experience. To sustain expected levels of performance in accordance with contract compliance/ETI standards relating to learner retention, achievement, and progression. To design robust lesson plans and schemes of work appropriate to qualification being delivered. To maintain optimum occupancy numbers in line with the programme targets. To prepare an individual training plan for each learner. To liaise with employers in effectively obtaining quality placement provision for learners. To ensure all placements meet the necessary requirements and safeguards in terms of child protection, insurance, liability, employment law, health & safety etc. To deliver high quality practical and technical learning sessions to learners. To monitor, review and record learner progress while learning both on site and while in placement. To monitor, equipment, resources, materials, tools, protective clothing issued to learners To undertake continuous professional development as necessary to maintain high quality standards of provision. To produce internal and external reports as required. To produce an annual ISEF (self-evaluation) of delivery in line with ETI quality improvement specifications. To participate in curriculum standardisation meetings to ensure delivery complies with awarding bodies specifications. Liaising with external examiners, moderators, and verifiers. To develop relationships with key partners and other external organisations as required. To carry out such other relevant or related duties as may be required by management. To maintain effective working relationships with all internal departments. To perform other duties as required by management. The above reflects the main elements associated with this position. It is not intended to be exclusive or exhaustive and may be subject to adjustment in accordance with organisational change. PERSON SPECIFICATION Qualification/Attainments Essential Maths and English GCSE Grade C or higher (or recognized equivalent) Level 3 qualification (or higher) in the relevant vocational area Teaching and Learning Qualification containing LLUK Standards for Teachers, Tutors and Trainers, working towards or willing to work towards Assessor Award working towards or willing to work towards Hold a current UK driving license (Springvale is aware that some persons with disabilities may not be able to hold a driving license. If this is the case, please demonstrate how you can fulfil the mobility requirements for the post for which you are applying). ICT literate Desirable Internal Quality Assurance Award (TAQA) Relevant Experience 3 years relevant industry experience (post-apprenticeship level) Ability to engage with and motivate learners to learn to their full capability. Proven track record in achieving targets and quality standards Desirable Knowledge and Competence in the use of SER/ETI standards, Awarding Body Records and Certification Methods Use of innovative learning methods including ICT Experience working in the employability and/or work-based learning sector Special Aptitudes Excellent planning and organisation skills Ability to communicate effectively with learners and colleagues of all levels and backgrounds Ability to develop positive rapport with learners PACKAGE: Competitive salary package Mileage: 45p per mile 20 days holiday rising with length of service Company sick pay Laptop, mobile if applicable Flexitime Company pension We reserve the right to apply further criteria in order to facilitate effective short-listing in the event of a high number of applications Springvale Employment & Learning Solutions is an Equal Opportunities Employer

We are looking for a Community Delivery Manager to join us on a Fixed Term Contract until February 28th 2026. We have an exciting opportunity for a?Community Delivery Manager?to join our fast-growing team at Evri. As a?<stron

Project Manager - Fit-Out & Refurbishment Projects - Belfast, Northern Ireland.Location: Belfast, Northern Ireland.Ongoing Contract Rate: £400 per day.Full project ownership from planning through to completion, ensuring delivery on time, within budget, and to the highest quality standards.Lead, man

To lead the management, implementation, and delivery of cross-border EU Structural and Investment Funds Programmes, particularly PEACEPLUS, ensuring strategic alignment, operational efficiency, and compliance with EU and national frameworks. Develop and implement operational plans to meet programme

As an integral member of the Area Level Service Delivery Team, the Service Delivery Business Manager willbe responsible for the delivery of the area business function, including the provision of business planning; performance management; risk management; financial and contract management; business i

We are looking for a Community Delivery Manager to join us on a fixed‑term contract until February 28th 2026.

Establish and maintain effective relationships with government departments in Northern Ireland and Ireland, the European Commission, and external bodies across public, voluntary, and community sectors. To lead the management, implementation, and delivery of cross-border EU Structural and Investment

Arrange delivery dates with customers. Customer Care Advisor - Permanent role at Hometime Group Ltd. We are seeking a Customer Care Advisor to join our team on a permanent full-time contract.

The postholder will be an active member within Prof Raj Thakur’s Ocular Drug Delivery research group at the School of Pharmacy, Queen’s University Belfast. Fixed term contract posts are available for the stated period in the first instance but in particular circumstances may be renewed or made p

Cleaning experience is preferred however training can be provided. Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleanin

Manage the delivery of FM services to the contract(s) taking responsibility for performance, Human Resource Management, health and safety, quality and profitability. Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification. Monito

Agile Delivery Lead: 5 Month Contract - Manchester/Hybrid. You will lead the delivery team, delivering using the right digital delivery ways of working. Specialist skills in agile delivery standards and practices within the full software development lifecycle.

Home » DAS strategy delivery lead, UK/EU (contract). We are looking for a DAS strategy delivery lead who will develop the strategy and delivery projects across UK and EU. Support the delivery of Obelisks Sustainability targets.

QualificationsWhat we’re looking forProven experience as a Product Delivery Manager, Agile Delivery Lead, or similar role in software delivery. What will the role involve?Delivery & ExecutionLeading the end-to-end delivery of product changes across multiple squads. Experience coordinating delivery

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Hybrid working is suitable for this role on an informal, non-contractual basis. The role of the Project Manager may also include the applications of skill sets within nuclear programmes and projects in supporting the delivery of the AWE mission. Commercial experience and use of NEC 4 contracts highl

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Key Responsibilities: • Drive Strategic Alignment: Ensure that all project outcomes align with MIB’s strategic objectives and translate delivery into measurable benefits, supporting the organisation’s mission and customer impact• Champion User-Centred Design: Embed user-centre

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Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. No previous experience as a transportation driver, truck driver, taxi driver, courier driver o

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Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.

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