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Childrens Registered Home Manager Newmarket Location: Newmarket Contract: Full Time, Permanent Closing Date: Saturday 30 August 2025 Salary: £45,000 £55,000 DOE + £5,000 annual bonus Hours: 40 per week The Opportunity We have a rare opportunity for an experienced Childrens Registered Home Manager to join a newly established, multi-site Specialist Mental Health childrens residential home with educational provision . As a key leader within this service, youll play a vital role in shaping the delivery of care, leading a 5-bedded home for children aged 1218 who require specialist support due to mental health needs or significant risks of self-injurious behaviours. Working as part of a multi-disciplinary team including clinical professionals and teachers, youll ensure young people are supported to achieve their goals and transition successfully from care. What Youll Be Doing Managing a 5-bedded specialist childrens home . Developing and overseeing comprehensive care plans . Leading, motivating, and retaining a strong, committed team. Consulting with young people and promoting their voice in care. Maintaining high-quality standards in line with Ofsted regulations. Handling complaints, safeguarding issues, and child protection matters. Working collaboratively with parents, carers, and external professionals. Ensuring the home is managed effectively, both operationally and financially. What Were Looking For Passionate about making a difference in the lives of young people. Minimum 2 years experience in residential childcare, including 1 year in a supervisory role within the last 5 years. Level 3 Diploma in Childrens Residential Care (essential). Level 5 in Leadership and Management for Residential Childcare (preferred, or willing to enrol within 6 months). Strong knowledge of childcare legislation, Ofsted Quality Standards, and safeguarding requirements . Excellent organisational, leadership, and communication skills. Full UK driving licence. Whats On Offer Salary up to £55,000 DOE . £5,000 annual performance bonus . Comprehensive induction to set you up for success. Management Development Programme with access to Leadership Academy. Pension scheme and competitive benefits package, including: Employee Assistance & Wellbeing Programme Recommend a Friend bonus scheme Cycle to Work scheme Team Rewards & Discounts Long Service Awards Apply Today If youre an experienced Registered Home Manager or a strong Deputy Manager ready to step up , this is your chance to join a growing service, lead a dedicated team, and make a lasting impact on young peoples lives. TPBN1_UKTJ

About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions. Purpose of the role: Responsible for coordinating and managing the schedule and movement of Engineers/Partner Engineers to ensure efficient and timely service meeting SLAs. Key Responsibilities: Plan and dispatch Engineers to various locations according to customer requests, specifications, or needs, Maintain clear and effective communication with drivers, clients, and team members to provide updates, instructions, and resolve any issues, Track the status and location of Engineers, to ensure timely arrivals and departures, Address and manage emergency and delays by coordinating with the appropriate personnel and resources to provide swift solutions, Handle customer inquiries, complaints, and service requests in a professional and courteous manner, Ensure that all dispatch activities comply with company policies, safety regulations, and legal requirements. Salary £26208 Plus, a discretionary bonus of up to £1,800.00 per annum on successful achievement of monthly KPIs Benefits 29 days holidays (inclusive of bank holidays) Employer contribution pension scheme EAP - Employee Assistance Program Life assurance Bike to Work Scheme Family friendly policies Breakfast Club Social Events The Individual: High school diploma or equivalent; additional coursework or certification in logistics, transportation, or a related field is a plus. Previous experience in dispatching, logistics, or a similar role is preferred. Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Ability to remain calm and efficient under pressure. Problem-solving skills and the ability to make quick decisions. TPBN1_UKTJ

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for

Person specificationSuccessful candidates will:• investigate complaints, liaising with key stakeholders across CCG and the wider complaints community to ensure all complaint points are addressed, reaching fair and impartial decisions. Job descriptionThe CCG Complaints Team have responsibility for

Complaints Manager - Wealth Management, west midlands. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. You will establish a high-performing team, design efficient, tech-enabled complaints handling processes, and act as the subject matter expert for all regulated and non-regulated compl

Insurance Complaints Investigator. Insurance Complaints Investigator. For example, candidates who have worked with complaints directly for an insurance organisation or within a financial organisation.

You will be responsible for the management of all complaints received into the Local Authority. Demonstrable experience of supporting a Complaints or FOI function and / or working in a customer service Information service dealing with the public. Experience of investigating and resolving complaints

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Complaints Specialist (Investments). As part of ther continued journey, they're offering the opportunity for a Complaints Specialist (Inve

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. You must have experience in handling student complaints or appeals and in maintaining accura

Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses. Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers

Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator.

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. You will manage complaints which have been escalated.

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. Working within the Patient Safety and Governance Department to receive and process

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Manage allocated complaints from initial contact through to resolution, ensuring timely and high-quality respon

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. In this role, you'll be responsible for investigating and resolving complaints with fairness and understanding.

Ensuring thorough and consistent investigations into complaints. Recording and following up on complaints. Providing analysis and report findings to senior management on complaints and dissatisfaction.

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. As our Complaints and Resolutions Manager, you will be involved in the following key areas of responsibility:.

Resolving complex issues within time constraints and preventing complaints being escalated to the Energy Ombudsman. Twelve months back office complaints within a call centre. We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call cen

Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Monitoring and accurately recordin

As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints in a professional and timely manner. The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managin

Actively manage customer complaints. Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone and letter. Investigate the root cause of any complaints, gathering information from relevant teams or stakeholder

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Managing the end-to-end complaints process, ensuring compliance with regulatory standards and company policies. What You'll Bring To The Complai

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. Candidates should have knowledge of handling claims, inquests, or complaints, and possess a stable background in a

To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investigated within regulatory time frames. Establish telephone contact with customers to gain a full understanding of their complaints in order to progress to a fair outcome