Care Administrator
1 day ago
Cheltenham
Reports to: Registered Manager / Office Manager Location: Sky Vigil Care Ltd, BizSpace, Corinium House, Barnwood Point Business Park, Corinium Avenue, Barnwood, Gloucester, GL4 3HXHours: Full-timeStart Time: 9:00 to 17:30Willing to start ASAP. About the Role We are seeking a proactive and organised Office Assistant / Care Administrator to join our friendly team at Sky Vigil Care Ltd. This is a key role in supporting the smooth day-to-day running of our Domiciliary Care and Supported Living services. You will work closely with the Registered Manager and Coordinators, ensuring effective communication, accurate record-keeping, and timely administrative support across all areas of the business. Responsibilities • Provide general administrative and clerical support to the care management team., • Answer phone calls and respond to emails in a professional and timely manner., • Maintain accurate records of staff compliance including DBS, right-to-work documents, training certificates, and ID checks., • Assist in the recruitment process by scheduling interviews, chasing references, and updating candidate files., • Support the coordination of staff rotas and care visits using the Birdie system (training will be provided)., • Collect, verify, and process timesheets to support payroll preparation., • Prepare letters, reports, and care documentation as required., • Greet visitors, staff, and professionals, maintaining a welcoming office environment., • Monitor office supplies and place orders when necessary., • Handle confidential information in line with GDPR and company policies. Skills and Experience • Previous experience in an administrative or office support role, ideally within a care or health sector., • Good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Experience using care management systems such as Birdie is desirable (training available)., • Strong organisational and multitasking abilities with excellent attention to detail., • Confident communicator with good written and verbal communication skills., • Ability to work independently as well as part of a team in a fast-paced environment. Personal Attributes • Professional, friendly, and approachable., • Reliable and proactive with a positive attitude., • Committed to supporting high-quality care delivery and the values of Sky Vigil Care Ltd., • Flexible and adaptable to meet the needs of the service. JBRP1_UKTJ