Compliance monitoring jobs in United Kingdom - Page 2

Job Description: We are seeking a highly organized and detail-oriented Stock Control & Warehouse Operations Specialist to oversee inventory management, stock handling, and distribution processes. The ideal candidate will ensure efficient use of warehouse space, labour, and resources while maintaining optimal stock levels and accuracy. Key Responsibilities: Stock Control & Inventory Management: Review, develop, and implement stock control, handling, and distribution policies to maximize efficiency. Monitor inventory levels and advise managers on required goods, quality, and delivery timelines. Prepare reports on expenditure and recommend improvements in materials standardization. Ensure proper storage conditions and conduct regular inspections to prevent damage or deterioration. Warehouse Operations: Allocate warehouse space effectively to optimize storage and workflow. Oversee goods receiving, processing, picking, packing, labelling, and dispatch operations. Ensure accurate order fulfilment by collecting products from shelves, preparing shipments, and coordinating with delivery partners. Maintain high-performance standards in all warehouse activities. Support & Coordination: Assist managers in day-to-day operational tasks and decision-making. Implement best practices for inventory accuracy and cost efficiency. Ensure compliance with health, safety, and organizational policies. Requirements: Proven experience in stock control, warehouse management, or inventory operations. Strong analytical skills to assess stock needs and optimize resources. Ability to work in a fast-paced environment with attention to detail. Proficiency in inventory management software and MS Office (Excel). Good communication skills to coordinate with teams and managers. Physical ability to handle stock movement (lifting, packing, etc.).

- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.

Maltron International is a trusted name in the medical device industry, specialising in "innovative body composition and fluid assessment monitors and healthcare solutions". We pride ourselves on quality, compliance, and delivering exceptional service to our clients We’re looking for a meticulous Office Manager - Operations & Compliance to oversee daily logistics, regulatory documentation, and customer support. This role is critical in ensuring smooth functioning of the office, maintaining compliance with medical device standards and supporting our growing team. Your Key Responsibilities Daily Tasks Manage incoming calls and emails, providing prompt customer support. Generate proforma invoices for purchase orders and process customer payments. Prepare shipping documentation and coordinate dispatches. Receive and verify deliveries ensuring accurate stock room storage. Update relevant UK and EU records for EU shipments. Distribute customer satisfaction surveys with orders. Track invoices and monitor Field Safety Notices. Weekly Duties Credit control tasks Monitor and replenish component stock levels. Maintain staff records Monthly & Quarterly Tasks Compile and send monthly invoices to the finance team. Coordinate calibration of test equipment. Review regulatory updates and ensure documentation is current Submit quarterly purchase invoices to finance team. Analyse returned customer surveys and update the Management Review Document. Annual & Bi-Annual Responsibilities Complete Customer Register annual analysis and sales reporting. Assist with internal/external audits and renew WERCS/WEEE compliance. Conduct bi-annual market research Who We’re Looking For: Supervisory and office management experience Strong clerical and administrative Regulatory Knowledge: Ideally experience with Medical Device Regulations and EUDAMED and GS1 Organizational Skills: Ability to manage logistics, documentation, and compliance tracking. Detail-Oriented: Ensures accuracy in orders, shipments, and regulatory filings. Research Capability: Comfortable conducting literature reviews and competitor analysis. Tech-Savvy: Proficient in courier systems, inventory software, and compliance databases. Why Join Us Impactful Work: Support the life cycle of medical devices that improve patient care. Growth Opportunities: Expand your expertise in regulatory compliance and operations. Collaborative Culture: Work alongside engineers, finance, and customer service teams. Structured Environment: Clear processes with room for innovation.

Are you a dynamic and organised professional looking to make a significant impact on a fast growing business? We're seeking a dedicated and talented Shop Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. KEY DUTIES AND RESPONSIBILITIES: · Oversee the daily running of the takeaway shop and Plans catering services and directs staff. · Work on improving profitability and reducing unnecessary expenses and Prepare sales reports and financial summaries. · Purchases or directs the purchasing of supplies and arranges for preparation of accounts. · Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements, · Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff’. · Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. · To plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff. · Ensure adherence to food safety and hygiene regulations. · Oversee daily takeaway operations, ensuring smooth service, food quality, and staff performance. · Plan catering services and manage kitchen and counter staff. · Monitor business performance, aiming to improve profitability and reduce unnecessary costs. · Prepare sales reports and financial summaries. · Manage procurement, stock usage, and account preparation. · Ensure food, beverage, and service quality meets standards. · Maintain hygiene and food safety compliance. · Collaborate with kitchen staff on food preparation and menu planning. · Organize staff schedules, training, and supervision. · Prevent wastage, monitor supply usage, and control costs within budget. · Maintain a clean and safe working environment, ensure customer satisfaction, and handle feedback effectively. Experience in the similar role for 3 years is desirable. If you are a skilled Shop Manager looking for a dynamic and exciting working environment, and ready to accept this new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

Job Responsibilities: Verify order specifications and communicate with storage and logistics teams for efficient processing. Communicate with airlines, freight forwarders, and customs officials to ensure smooth logistics operations. Prepares and processes import and export documentation for international cargo movement. Ensure compliance with aviation and cargo transport regulations. Track and monitor shipments, updating clients on delivery status. Coordinates delivery routes to optimise time, fuel efficiency, and cost-effectiveness. Monitors driving time and speed limits to ensure regulatory compliance. Manage and resolve any issues related to cargo delays, damages, or discrepancies. Maintain accurate records of shipments, costs, and logistics data.

Manage livestock, including feeding, breeding, and ensuring their welfare. Operate and maintain farm machinery and tools. Repair and upkeep fences, barns, and other farm structures. Monitor weather conditions and adjust farming practices accordingly. Ensure compliance with agricultural and environmental regulations. Keep accurate records of livestock sent to the slaughterhouse, including dates, quantities, and destinations. Monitor and update records on livestock weights, ages, and conditions before departure.

Oversee daily restaurant floor operations, ensuring seamless service and exceptional customer satisfaction. Manage and coordinate reservations, optimizing table arrangements to enhance efficiency and maximize turnover. Lead and supervise the front-of-house team, delegating tasks and fostering teamwork for smooth operations. Conduct daily briefings to communicate responsibilities, key updates, and shift-specific tasks to the staff. Regularly inspect food quality to ensure all dishes align with the restaurant’s high standards before serving. Monitor stock levels and collaborate with the Manager and suppliers to maintain a steady supply of beverages. Uphold strict hygiene, cleanliness, and organizational standards across the restaurant. Carry out regular checks to ensure compliance with health, safety, and regulatory guidelines.

Job Description – • Applicant shall be responsible to optimize business processes and drive efficiency across our retail and online sales operations. • They will play a vital role in ensuring smooth day-to-day business operations, supporting sales teams, and improving overall efficiency. • Monitor sales performance and provide data-driven insights to improve sales strategies and work closely with store managers and e-commerce teams to enhance customer experience. • Identify operational inefficiencies and recommend process improvements and Act as a bridge between sales, operations, finance, and marketing teams. • Ensure compliance with industry regulations, company policies, and data protection laws.

Job Title: Chef Vacant: 2 positions Salary: £39,000.00 per annum Hours Per Week: 37.5 hours Job Description: The Chef will specialise in preparing curries, Kebabs. snacks, and desserts inspired by both traditional and modern Bangladeshi cuisine. The ideal candidate will have a deep understanding of Bangladeshi cooking techniques, ingredients, and flavours, including traditional street food preparation. Entry Requirements: Minimum requirement: GCSEs/S or equivalent academic qualification. Additional qualifications and/or relevant experience will also be considered. Previous experience in a similar role is preferred. Responsibilities: Develop and execute a menu that highlights traditional Bangladeshi dishes, using high-quality ingredients, including imported Bangladeshi products. Oversee all kitchen operations, ensuring compliance with health and safety regulations while maintaining a clean and organised environment. Train and mentor junior kitchen staff. Manage inventory, order supplies, monitor food costs, and minimise waste. Collaborate with the management team to create seasonal menus and craft daily specials. Ensure the highest standards of quality and presentation in every dish. Stay up-to-date with culinary trends and incorporate new techniques. Handle customer feedback professionally and collaborate closely with front-of-house staff to ensure a seamless dining experience. Participate in food and wine pairing events while maintaining a positive and professional attitude.

Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Overseeing postal and retail transactions, ensuring compliance with procedures. Ø Ensuring adherence to Post Office policies, financial regulations, and security protocols. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.

Are you a detail-oriented and proactive professional with a knack for sourcing and procurement? We are in search of a Procurement Officer to join our team and play a pivotal role in securing the resources needed to support our operations. Key Responsibilities: · keeps up with market trends and chooses products/services; · assesses budgetary limitations and customer requirements and decides on quantity, type, range and quality of goods or services to be bought; · assesses bids from suppliers, finds suppliers and negotiates prices; · helps negotiate contract with supplier and specifies details of goods or services required; · looks at ways to improve supply networks, presents new ideas to senior management team; · ensures that delivered items comply with order, monitors quality of incoming goods and returns unsatisfactory or faulty items, monitors performance and makes sure targets are met; · works closely with merchandisers who allocate stock and develop sales forecasts; · maintains records and prepares reports as necessary. Requirements · Degree in Business, Supply Chain Management, or a related field; · Minimum of 2-3 years of experience in procurement or supply chain management or a related field; · Strong negotiation and communication skills; · Proficient in procurement software and MS Office suite; · Knowledge of safety and compliance regulations; · Attention to detail and accuracy; · Ability to manage multiple priorities and work under tight deadlines; · Ability to work independently and as part of a team. This is a full-time position with competitive compensation and benefits. If you are a motivated and results-oriented individual with a passion for logistics and warehouse management, we encourage you to apply for this exciting opportunity. Closing date for all applications is 24/04/2025.

Shreeji Fast Foods, a popular takeaway and fast-food chain in London, is looking for a dedicated and motivated Takeaway Manager to oversee daily operations, maintain high food quality standards, and ensure excellent customer service. This role requires a hands-on leader who can efficiently manage staff, maintain inventory, and drive profitability while ensuring a seamless and enjoyable customer experience. Key Responsibilities: Operations Management: Oversee the day-to-day operations of the takeaway, ensuring smooth workflow and timely order fulfillment. Ensure food preparation and hygiene standards comply with UK food safety regulations. Monitor and optimize kitchen processes for efficiency and cost-effectiveness. Manage takeaway logistics, including online orders and third-party delivery platforms. Staff Management: Supervise and coordinate the work of kitchen staff and front-of-house employees. Recruit, train, and develop team members to maintain high service standards. Schedule and assign shifts to ensure adequate staffing during peak hours. Foster a positive work environment and address any staff-related concerns. Customer Service & Sales: Maintain a high level of customer satisfaction by ensuring timely and quality service. Address customer complaints and feedback professionally and efficiently. Promote menu specials and upsell items to maximize revenue. Implement strategies to increase footfall and online order volume. Inventory & Supplier Management: Track stock levels and order supplies to prevent shortages or wastage. Coordinate with suppliers to ensure timely deliveries and negotiate the best prices. Maintain accurate records of inventory, purchases, and sales. Financial & Compliance Responsibilities: Monitor daily cash flow and manage POS transactions. Work with the accounts team to track profits, expenses, and financial reports. Ensure compliance with UK health & safety, employment, and food hygiene laws. Conduct routine audits to maintain operational standards

Oversee daily operations to ensure smooth service and excellent customer experience, focusing on efficiency and satisfaction. Maintain high-quality standards for menu items, ensuring consistency in taste, freshness, and presentation. Manage staff schedules, provide training, and ensure performance meets Black Sheep Coffee’s service and operational goals. Monitor inventory levels and work with suppliers to ensure a steady supply of fresh ingredients. Ensure compliance with UK food safety and hygiene regulations, maintaining a clean and safe café environment. Control budgets, ensure sales targets are met, and optimize profitability through cost management and pricing strategies. Develop and implement promotional strategies to attract new customers, increase foot traffic, and build brand loyalty.

Oversee the day-to-day operations of our shop, ensuring efficiency and high-quality service. Maintain excellent customer service standards and handle customer enquiries or complaints professionally. Ensure the shop is well-stocked by monitoring inventory levels, placing orders, and managing stock. Check that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limits. Monitor food hygiene and safety standards, ensuring compliance with regulations. Plans and updates the menu based on customer preferences and business needs. Handle cash management, sales tracking, and reporting.

The Role As Food Safety & Quality Manager, you will be the key player in ensuring our kitchens meet and exceed all food safety and hygiene standards. You will be hands-on, spending 80% of your time in our stores auditing, improving, and refining our food safety and quality processes. The remaining 20% of your role will involve administrative responsibilities, including monitoring compliance systems, updating literature for menu changes, and supporting operational improvements. This is a critical role in our operations team, ensuring our teams are confident in food safety practices and that we are always ahead of the curve when it comes to compliance and best practices. Key Responsibilities Food Safety & Compliance (80% Store-Based) • Conduct daily audits across our stores to ensure food safety and quality standards are upheld. • Identify areas of improvement and work with store teams to implement best practices. • Monitor cleanliness, food handling, stock rotation, and temperature controls in all kitchens. • Provide coaching and training to the team on food safety and hygiene procedures. • Investigate and address food safety incidents, working with teams to implement corrective actions. • Keep up to date with UK food safety regulations and ensure compliance across all sites. • Support stores in maintaining Level 5 Food Hygiene Ratings at all locations. Systems & Administration (20% Office-Based) • Monitor and update food safety compliance systems (e.g., HACCP documentation, due diligence records). • Review and update SOPs (Standard Operating Procedures) and food safety policies as needed. • Support the menu development team by ensuring food safety considerations are included in new product launches. • Assist with supplier audits and food quality control processes. Team Collaboration & Support • As part of the Operations Team, there may be rare occasions where you’re needed outside of your role—whether that’s supporting a store in a crunch moment or helping out on a project. At The Salad Project, we believe in a hands-on, team-first approach. What We’re Looking For Food Safety Experience: Minimum 2 years in a food safety, quality assurance, or compliance role within hospitality, QSR, or food production. Strong Auditing Skills: You know what excellent food safety looks like and aren’t afraid to highlight gaps and drive improvements. HACCP & Food Safety Level 3 (or higher): A solid understanding of food safety legislation and HACCP principles. Detail-Oriented & Proactive: You spot potential risks before they become issues and are always thinking about the next step for improvement. Confident & Approachable: You can work closely with store teams, ensuring they feel supported while maintaining high standards. Organized & Efficient: Able to balance store visits, audits, and admin work effectively. Startup Mindset: Willing to jump in when needed, even if it’s outside your core role. Why Join The Salad Project? A growing brand: Be part of an ambitious company that’s making fresh food exciting. Impactful role: Your work will directly shape our food safety culture and operational success. Fast-moving environment: Every day is different, and we move fast to make things happen. Career Growth: As we scale, there will be plenty of opportunities for you to grow with us.

Responsibilities: Prepare and cook a range of Indian curries, including Madras, Pathia, Khorai, and Masala. Follow our restaurant’s recipes and techniques to maintain consistency in taste and quality. Manage kitchen operations for the curry section, ensuring efficiency and smooth workflow. Monitor ingredient freshness and stock levels, and prepare for order supplies as needed. Maintain high standards of hygiene, cleanliness, and food safety in compliance with regulations. Work closely with the kitchen team to ensure timely preparation and service. Adapt recipes to meet customer preferences and dietary requirements.

Oversee daily operations to ensure smooth service and excellent customer experience, focusing on efficiency and satisfaction. Maintain high-quality standards for menu items, ensuring consistency in taste, freshness, and presentation. Manage staff schedules, provide training, and ensure performance meets restaurant goals. Monitor inventory levels and work with suppliers to ensure a steady supply of fresh ingredients. Ensure compliance with UK food safety and hygiene regulations. Control budgets, ensure sales targets are met, and optimize profitability. Develop promotional strategies to attract new customers and build loyalty.

Experienced BarBack Location: Oasis Bar, Canary Wharf, London Position Type: Full-Time About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: - Stocking: Ensure that the bar is fully stocked with essential supplies such as liquor, beer, wine, mixers, glassware, garnishes, and ice. - Cleaning: Maintain cleanliness behind the bar, including wiping down surfaces, removing trash, cleaning glassware, and ensuring proper sanitation. - Replenishing Supplies: Monitor stock levels during shifts and replenish items as needed, such as ice, napkins, straws, and garnishes. - Assisting Bartenders: Help bartenders prepare for service by cutting garnishes, refilling ice bins, and ensuring quick access to ingredients and tools. - Customer Interaction: Although the Bar Back typically works behind the scenes, they may occasionally engage with customers by answering questions or clearing empty glasses from tables. - Glassware & Dish Management: Ensure dirty glassware is promptly cleaned and returned to the bar. Maintain a steady flow of clean glassware for bartenders. - Restocking Inventory: Assist with restocking inventory after shifts or at the start of the day, ensuring items are stored correctly and organized for efficient service. - Maintaining Kegs: Change beer kegs as needed and ensure that draft systems are working properly. - Safety & Compliance: Follow all safety guidelines, including responsible alcohol service, food safety, and handling of cleaning chemicals. - Other Duties: Perform additional tasks as required by the bartenders or bar manager to ensure smooth bar operation. Requirements: - Experience: Must have previous barback experience, preferably in a high-volume or upscale bar. - Proactive: Ability to anticipate needs and take initiative to improve service and efficiency. - Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure. - Customer-Focused: A passion for delivering exceptional customer service with a positive attitude. - Team Player: Excellent communication skills and a cooperative mindset. - Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: - Competitive salary with tips and service. - Opportunities for professional development and career progression. - A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📍 Location: barnet 💷 Salary: Competitive (Based on experience) + Bonuses ⏳ Job Type: Full-time About Us: Samash Burger Restaurant is a fast-growing, customer-focused eatery known for its delicious gourmet burgers and excellent service. We are looking for a passionate and experienced Restaurant Manager to lead our team and ensure smooth day-to-day operations. Key Responsibilities: ✅ Oversee daily restaurant operations, ensuring efficiency and high service standards ✅ Manage and train staff, fostering a positive work environment ✅ Monitor inventory, order supplies, and control food & labor costs ✅ Ensure compliance with health & safety regulations ✅ Handle customer feedback and maintain a high level of customer satisfaction ✅ Develop and implement strategies to drive sales and increase profitability ✅ Create staff schedules and manage payroll ✅ Work closely with the kitchen and front-of-house teams to maintain quality and consistency Requirements: ✔ Proven experience as a Restaurant Manager or in a similar leadership role ✔ Strong leadership and communication skills ✔ Ability to manage budgets, staffing, and inventory effectively ✔ Knowledge of food hygiene & safety regulations ✔ Problem-solving mindset with a passion for customer service ✔ Ability to work flexible hours, including evenings and weekends Benefits: 🌟 Competitive salary + performance-based bonuses 🍔 Free meals & staff discounts 📈 Career growth opportunities 🏆 Supportive and dynamic work environment How to Apply: If you have the skills and experience to lead Samash Burger Restaurant to success, we’d love to hear from you! Apply now by sending your CV and cover letter to

JOB VACANCY Care Worker (SOC Code: 6135) CONTRACT TYPE Full-time HOURS 37.5 hour per week (and a daily 30-minute unpaid break). PLACE OF WORK Our business address is Trafalgar House, 81 – 83 Darlington Street, Wolverhampton WV1 4JD, however, you will be expected to work in various residential care settings and service user homes within the locality. SALARY £12.82 per hour/£25,000.00 per annum REPORTING TO Registered Manager We are recruiting care workers who will be responsible for delivering care services to our clients in their own homes in communities across Staffordshire. What to expect We’ll look to you to offer exceptional health care services within a multi-disciplinary team to make sure that on each shift, at every location, all of our residents get the highest quality care. You can expect a wide range of responsibilities, from making sure new residents are settling in, to helping advance your team members’ skills, and developing care plans that are tailored to our residents’ physical and mental needs. Domiciliary care encompasses a range of support which requires adaptability and flexibility from care workers who possess a patient and understanding nature. You are required to respect the dignity of each service user and assist with any tasks required. This includes prompting, assisting and administering to promote the service users’ independence. (This excludes any tasks typically undertaken by trained nurses). (The Employer has claimed an exception under the Equality Act 2010. PURPOSE · To look after the physical, emotional, cultural and social needs of the Clients using a person-centred approach. · To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights · To create and maintain good professional relationships with Clients, their family and friends and other stakeholders · To actively support other Care Support Workers · To adhere to all regulatory and statutory obligations and Midas Care Solutions’ policies, procedures and guidelines · To promote a positive, personal and professional profile, ensuring the good reputation of Midas Care Solutions at all times RESPONSIBILITIES Care provision To provide personal care and support to Clients with a wide range of needs, medication planning and support, illnesses and disabilities. To undertake the tasks detailed in the Client’s care and support plan using a person-centred approach and in the least intrusive way. Promoting independence and self-motivation. To provide input into the care and support plans of Clients by regularly feeding back to the Care Supervisor. To assist with personal hygiene and grooming. Services include, washing, dressing, grooming, toileting and continence management. To prepare food and drink for Clients in a person-centred manner, catering for individual choices, nutritional needs and cultural requirements. To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management To use manual handling equipment safely and correctly and safe handling of property and equipment belonging to clients. Maintaining good communication and developing effective working relationships with clients. To provide companionship clients, actively talking and listening to them about, support, including accompanying them during travel. Ensuring adherence to health and safety, infection control and creating a comfortable living environment. To maintain detailed accurate records in respect of care and medication support given and tasks undertaken. To regularly read care and support plans, acknowledging changes. To protect the confidentiality of all information relating to clients. To promptly report any issues concerning the care, support, wellbeing or behaviour of clients and update records accordingly whilst continuing to monitor where concerns have been reported and recorded. To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager and report any complaints to the office and HR and Compliance team. To contact the office or out of hours if running late. To dress appropriately, wearing uniform and using personal protective equipment provided by Midas Care Solutions. To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery whilst attending and engaging in regular Care Support Worker team meetings and any other relevant meetings To attend in house and external training pertinent to the role of Care Support Worker To ensure completed weekly timesheets are submitted on time To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to your designated supervisor. Promoting equal and fair treatment, and equal access to services and employment CRITERIA You must be a compassionate, patient and understanding individual. You must have the ability to work with others as a team or on your own initiative: · Exceptional timekeeping skills · Empathetic towards others · Good reading, writing, and speaking skills in English, proficient enough to pass the B1 English test or equivalent. · The ability to self-drive and own a car is mandatory · Comply with the Company’s policies and procedures. · Have a valid passport and visa with valid permission to work in the UK · If you are seeking sponsorship, you must pass the Home Office character suitability requirements for obtaining a skilled worker. · You must pass the DBS screening or foreign equivalent Flexible Working Your shift pattern will rotate on a weekly basis. You must be a car driver. It is your responsibility to ensure that your driving licence is valid and renewed on time. You shift pattern will vary depending on service requirements and operational needs, and this will be communicated to you by your care coordinator or manager. However, for sponsored workers, your weekly minimum working hours will be 37.5 hours in line with your sponsorship obligations, and overtime opportunities will be available. BENEFITS · Full, free comprehensive training · Company uniform and PPE · Holiday pay equivalent to 5.6 weeks per annum, totalling 28 days per annum inclusive of bank holiday. The holiday term commences on 1 April and ends on 31 March the following year. · Workplace Pension with the NEST Pension Scheme · Career progression · Mileage contribution for drivers · Exceptional support offered from a team of committed individuals. What we offer · Flexible hours with part-time options for regular days and times – guaranteed hours available. · Fantastic rates of pay in the industry, with increases for bank holidays. · Dedicated support from your local manager. · Opportunities close to home, plus many opportunities for career progression. Training is compulsory and is provided as a training pack, once you have successfully completed this you will be required to complete a Moving and Handling practical training session. All applicants are required to have basic reading and writing skills in English. As well as the ability to speak and understand English. If you are committed to delivering excellence in care and would like to work for an organisation that values its staff and service users, we would like to hear from you.

Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus

the Company description Welcome to Wok Restaurant Limited, T/a BOMBAY WOK, the UK’s true Bombay-style Indo-Chinese fusion restaurant based in West London. At Bombay Wok, we bring the true Bombay-style Indo-Chinese cuisine to the UK. Adapting Chinese cooking techniques to Indian flavours and tastes, we draw on the vibrant culinary culture of Bombay and use the classic Chinese wok to produce fantastic dishes. We are currently looking to recruit a full-time INDO-CHINESE SPECIALITY SOUS CHEF. Are you a creative and passionate Chef with outstanding Indo-Chinese cuisine skills who can work with our customer demands to provide Indo-Chinese cuisine dishes with the authentic flavours. Are you ready to discover a brighter, more rewarding and prosperous future for you and your family? Then take a look! Job description · Benefits & Entitlements: 28 days paid holiday (pro rata), employer’s pension contribution, Chef’s uniform and meals on duty · Prospects: Salary review; promotion, recognition and reward for outstanding performance and commitment Duties include preparation of complex Indo-Chinese dishes, training and supervising junior staff, purchasing and dealing with suppliers, stock control, quality checks, health & hygiene compliance and HACCP protocols, monitoring food safety & temperatures, maintaining cleanliness and good order of equipment and work areas, cost analysis and review, preparing schedules, and performing key duties as assigned. Minimum requirements: · Eligibility to live and work in UK · High level creativity and competency in preparation of authentic Ind0-Chinese dishes and related specialties · Proven previous experience at required skill level In addition you should also be: · Performance, achievement and results driven · Have an eye for detail · Able to work well with others in a team · Creative energetic and passionate about delivering culinary excellence · Able to work under pressure, during busy days . Sponsorship also available based on performance. Important note: UK applicants - You have to provide proof of right to work in UK (passport copy or other eligible evidence) to be sent by email or post before calling you for on site interview. If you cannot or will not provide in advance your application may be rejected. You must produce evidence in original form at the time of interview. Closing date: 15 May 2025 Job Types: Full-time, Permanent Pay: £26,000.00-£30,000.00 per year Additional pay: Tips Benefits: Company pension Schedule: 10 hour shift 8 hour shift Overtime Experience: Chef: 3 years (preferred) Shift availability: Night shift (preferred) Day shift (preferred) Work Location: In person Application deadline: 15/05/2025

Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.

Job Title: Chef Location: Devran Shish, Buntingford Salary: Competitive, based on experience Job Type: Full-time About Us Devran Shish is a renowned establishment known for its exceptional cuisine, warm ambiance, and commitment to high-quality ingredients. We take pride in delivering an unforgettable dining experience to our guests, and we're looking for a passionate and experienced Chef to lead our kitchen team. Job Summary As a Chef, you will be responsible for overseeing kitchen operations, creating innovative menus, ensuring food quality and safety, and leading a team of dedicated kitchen staff. Your expertise and leadership will be key to maintaining and enhancing our restaurant’s reputation for excellence. Key Responsibilities: Plan and develop menus with a focus on creativity, seasonality, and customer preferences Oversee food preparation, presentation, and overall quality standards Maintain kitchen hygiene and ensure compliance with food safety regulations Manage kitchen staff, including hiring, training, scheduling, and performance evaluations Monitor food costs, inventory, and waste to ensure cost-effectiveness Collaborate with restaurant management to optimize operations and guest satisfaction Stay updated on culinary trends and introduce new ideas to keep the menu exciting Requirements: Proven experience as a Chef or Senior Sous Chef in a high-quality restaurant Culinary degree or equivalent professional training preferred Strong leadership and team management skills Passion for food and innovation Excellent knowledge of food safety and sanitation regulations Ability to work efficiently under pressure and maintain high standards Exceptional organisational and time-management skills Hoping to hear from you soon.

AI Consultant 📍 Location: In-Office (Dartford, UK) 💰 Salary: £49,400 per annum 🕒 Hours: Monday to Friday, 8 AM – 4 PM 🕒 Employment Type: Full-Time About Us Prowiden Recruitment is a fast-growing recruitment agency specializing in placing top talent across healthcare, trade, logistics, construction, and engineering sectors. As we continue to integrate technology into our recruitment processes, we are looking for an AI Consultant to drive innovation, optimize hiring strategies, and enhance efficiency through artificial intelligence and automation. Role Overview We are seeking a tech-driven and analytical AI Consultant to enhance our talent acquisition process using AI-powered tools. You will play a crucial role in implementing automation, improving candidate sourcing, and leveraging AI-driven data analytics to refine recruitment strategies. This is an in-office role based in Dartford Key Responsibilities • AI-Powered Recruitment: Implement and optimize AI tools to streamline candidate sourcing, screening, and shortlisting. • Process Automation: Develop automation workflows to improve applicant tracking, interview scheduling, and engagement. • Data Analysis & Insights: Use AI-driven analytics to predict hiring trends, optimize recruitment strategies, and enhance decision-making. • AI Chatbots & Candidate Engagement: Deploy and manage AI-powered chatbots to improve communication with candidates and provide real-time support. • Bias Reduction & Compliance: Ensure AI-driven recruitment processes align with ethical hiring standards and reduce bias. • Recruitment Marketing: Leverage AI for programmatic job advertising, personalized job recommendations, and social media outreach. • Training & Support: Educate HR teams on AI recruitment tools and monitor adoption to ensure effectiveness. Skills & Experience Required • Strong understanding of AI applications in recruitment, including machine learning, automation, and chatbot technologies. • Experience with AI-powered applicant tracking systems (ATS) and HR software. • Proficiency in data analytics and predictive hiring trends. • Knowledge of ethical AI practices and bias reduction in hiring. • Strong problem-solving skills and the ability to optimize recruitment workflows. • Excellent communication skills and the ability to work collaboratively with recruitment teams. • Prior experience in HR tech, talent acquisition, or AI-driven recruitment is a plus.

Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

Hello We require the services of an experienced African cuisine chef as we are expanding our business and our services to our customers. Our company Herts Afro Centre Ltd, Hatfield, United Kingdom is an African food solution business. The new team member has to be able to prove apart from qualifications at least a satisfactory two years Working experience with a reputable food establishment. The beauty of the model we are looking to establish is that the new team member will be working from the comfort of their home, preparing packed African food for our shop for both retail and wholesale. Duties: Develop a menu that highlights the diverse flavours and dishes of African cuisine. Ensure the highest quality standards for taste, texture, presentation, and consistency. Monitor food portions, minimise wastage, and maintain efficient use of ingredients. Pick the best ingredients, spices, and flavours to create authentic and delightful dishes. Ensure compliance with health and safety regulations, food hygiene standards, and sanitation practices. Maintain a clean and organized kitchen environment. Lead and supervise kitchen staff, provide guidance, training, and mentoring to ensure a high level of culinary skills and efficiency. Foster a positive and collaborative work environment, promoting teamwork and professional growth. We look forward to welcoming you on board.

- Plans and coordinates the operations of help and advisory services to provide support for customers and other staffs. - Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs. - Monitor customer interactions and identify areas for improvement. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - Identify and implement strategies to improve customer satisfaction and retention - Contribute to the development of the business and implementation of customer loyalty programs. - Stay up to date on industry trends and best practices in customer service. - Ensure compliance with relevant regulations and policies. Skills Required · Excellent customer service skills and leadership skills · Having a strong knowledge about retail concepts and of retail industry The ability to deliver the target on time. Be a well-organised manager as well as a dedicated employee. Good in time management and be an example to other staff members. The ability to sell products and service. Maintain patience and resilience in a demanding job

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking an experienced Childminder to join our team and play a pivotal role in ensuring the smooth and efficient services. The prospective applicant needs to demonstrate the following: · Ensuring a high level of compliance is always maintained. · Creates friendly, secure atmosphere and tries to gain the trust and confidence of those in the home or under supervision. · Plans and participates in games and leisure activities to encourage emotional, social, physical and intellectual development. · Provides one-to-one counselling or group therapy. · Maintains contact and discusses problems/progress with other staff and social workers. · Selecting fun activities and entertainment such as games, reading and outdoor activities, helping the children with homework and other school projects. · Preparing food, providing snacks, assisting with eating, monitoring sleep and taking care of hygiene, as instructed by parents. · Keeping the children safe, keeping contact numbers at hand, alerting the parents immediately if there are any issues at home, then documenting any incident. Skills, experience, and qualification required for the role. · Proven experience as a Childminder or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Also Childminder must communicate professionally with the parents, including actively listening, responding, and engaging with the children. Clear and open communication prevents misunderstandings and ensures the children's needs are met Experience in the similar role for 3 years is desirable. If you are a skilled Childminder looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

Salary: £28,000 - £38,000 per year Employment Type: Permanent, Full-time Location: Uxbridge Shift & Schedule: 8-hour shift, Monday to Friday Job Overview We are seeking an Experienced Sales Administrator to provide comprehensive support to our Practice. This role is integral in ensuring seamless coordination between sales, clients, and internal departments while maintaining high standards of accuracy, professionalism, and efficiency. As a Sales Administrator, you will be responsible for managing sales orders, maintaining client records, coordinating communication between stakeholders, and assisting in the preparation of sales reports. Your role will also involve handling inquiries, ensuring accurate data entry, and supporting the team in achieving sales targets. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities, along with proficiency in CRM systems, Microsoft Office 365, and business correspondence. You should be proactive, capable of managing multiple tasks simultaneously, and committed to delivering high-quality administrative support. liaise with different offices across the different jurisdictions. Key Responsibilities: 1. Ensure the accuracy and integrity of client records by consistently maintaining and updating sales data within the company's CRM system to guarantee smooth operational flow. 2. Foster strong collaboration with both internal teams and external stakeholders to facilitate the efficient coordination of sales processes, addressing inquiries and ensuring timely resolutions of issues. 3. Prepare and manage critical financial documents, including invoices, reports, and various other administrative paperwork, ensuring they are accurate, timely, and compliant with company standards. 4. Cultivate strong customer relationships by providing exceptional service, responding to client queries promptly, and addressing concerns in a professional and courteous manner. 5. Ensure strict adherence to company policies and industry standards when performing administrative duties, ensuring all actions meet compliance guidelines and internal regulations. 6. Effectively utilize Microsoft Office 365 and CRM software to manage workflow, organize data, and ensure that administrative functions are carried out in an efficient and timely manner. 7. Follow up on pending orders to ensure that all necessary processes are completed, and ensure clients receive their products or services on schedule without delays. 8. Provide comprehensive support to the sales team, ensuring that administrative tasks are completed efficiently and that sales operations continue smoothly without interruptions. 9. Continuously monitor and streamline sales processes, identifying areas for improvement and proactively addressing any challenges to enhance overall productivity and customer satisfaction. Requirements: • A Bachelor's degree in Business Administration, Management, Project Management, or a related field. An MSc in Management or MSc Management with Project Management is highly desirable. • At least 1-2 years of experience in a sales administration or similar administrative role. • Strong proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and CRM software; excellent written and verbal communication skills. • Knowledge of project management tools and methodologies is a plus. • Ability to build and maintain effective relationships with internal and external stakeholders. • Proactive, self-motivated, and able to manage multiple tasks in a dynamic environment. • Understanding of company policies, industry standards, and the importance of maintaining accurate and compliant records. This position offers a fantastic opportunity to advance your career in a supportive and engaging team environment. If you're looking for a role that offers both meaningful work and attractive benefits, we encourage you to apply. Visa sponsorship is available for eligible candidates to assist with relocation. If you are a driven and experienced professional eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the potential of you joining our team.

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.

Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.

Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our bustling Fish and Chips shop. As the Restaurant Manager, you will be responsible for ensuring smooth operations, delivering excellent customer service, managing a motivated team, and maintaining high standards of food quality and cleanliness. You will be the face of the restaurant and play a key role in delivering an outstanding dining experience to our valued customers. Key Responsibilities: Operations Management: Oversee the daily operations of the restaurant, ensuring everything runs efficiently and meets our quality standards. Customer Service: Ensure an excellent dining experience for customers by addressing inquiries, handling complaints, and maintaining high service standards. Team Leadership: Lead, train, and motivate restaurant staff, including cooks, servers, and cleaners, ensuring the team works cohesively and productively. Inventory and Ordering: Manage inventory levels, order supplies, and ensure all ingredients and materials are fresh, properly stored, and used efficiently. Quality Control: Monitor food preparation and presentation to ensure the highest quality of fish and chips is served to customers. Health & Safety Compliance: Maintain a safe and clean environment, ensuring compliance with health and safety regulations, including food handling and cleanliness standards. Financial Management: Oversee the restaurant's budgeting, staffing costs, and daily financials, ensuring profitability while maintaining quality. Scheduling: Create and manage staff schedules to ensure adequate coverage for peak hours and minimize labor costs. Marketing and Promotions: Assist with marketing efforts and promotional campaigns to attract customers and drive sales. Reporting: Track and report on operational performance, sales, customer feedback, and other key metrics to ownership/management. Qualifications: Previous experience in a restaurant management role (preferably in a fast-casual or quick-service environment). Strong leadership, organizational, and communication skills. Knowledge of food safety and health regulations. Ability to manage and motivate a team in a fast-paced environment. Strong customer service and conflict-resolution skills. Financial acumen with experience managing budgets and costs. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience in the food industry, particularly in a fish and chips or similar establishment. Knowledge of point-of-sale (POS) systems and scheduling software. A passion for high-quality food and excellent customer service. Why Join Us: Competitive salary and performance-based bonuses. Friendly and supportive work environment. Opportunity for growth and advancement within the company. A chance to lead a well-loved local business and make a direct impact on its success. If you are passionate about food, customer service, and leading a team, we’d love to hear from you! Apply today to become part of our team and help create a memorable dining experience for our community.

About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for a talented Head Chef to lead our kitchen team. Job Description We are seeking an experienced Head Chef to lead our kitchen team. This is a hands-on leadership role requiring expertise in menu development, kitchen management, and high-quality food preparation. As Head Chef, you will oversee all aspects of the kitchen, ensuring efficiency, consistency, and compliance with food safety regulations. Duties - Oversee the preparation, cooking, and presentation of all dishes to the highest standards. - Develop and design new menu items, ensuring variety, quality, and cost-effectiveness. - Manage kitchen operations, including stock control, purchasing, and budgeting. - Handle supplier relationships and maintain excellent ingredient sourcing. Examines foodstuffs delivery from suppliers to ensure quality; - Lead, train, and supervise kitchen staff to maintain efficiency and high performance. - Ensure compliance with food hygiene, health and safety regulations, and HACCP procedures. - Monitor portion and waste control to maintain profit margins. - Collaborate with management to maintain consistency in food quality and service. Requirement & Experience We are looking for someone that have experience in: - Peruvian cuisine - not mandatory but desired - Planning and creating new dishes and menu - Calculating costs and liaising with suppliers - Directing kitchen operations and managing kitchen staff - Overseeing the food preparation, cooking and cleaning processes - Delegating tasks and resolving issues as they arise - Liaising with the general manager to ensure operations run smoothly - Ability to work in a fast-paced environment while maintaining attention to detail. Education and Training - Head Chefs should attend all Mandatory training and ensure that updates are booked in a timely fashion and agreed upon by the Coordinator or Manager. - Head Chefs should successfully complete key learning outcomes from the foundation programme during the first month of employment and will complete the main set of competencies within 12 months. - Head Chefs should initiate their own development within the agreed parameters. - Head Chefs should be involved in any aspects of training that need to be cascaded to the whole team. - Head Chefs should help induct new staff with a formal induction programme. - Head Chefs should act as mentors/preceptors for trained and untrained staff once appropriate training has been given. - Head Chefs should be prepared to extend knowledge and skills by rotation toother areas in consultation with the Coordinator or Manager. - Head Chefs should help in the implementation of group policies and ensure that other company's policies are adhered to. - Head Chefs should be prepared to be trained and use any information technology that is brought into their field of operation. - Head Chefs should be involved in ensuring the correct usage of equipment and assist in the training of others as required. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.

Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

Develop and oversee the preparation of new menu items, mix grill, burgers and others items in coordination with management while improving existing grill dishes to enhance customer satisfaction. Supervise and oversee the preparation of grilled dishes by junior chefs and cooks, ensuring consistency in taste, texture, and quality. Ensure freshness and quality of meats, vegetables, marinades, and other ingredients received from suppliers. Monitor cooking temperatures and techniques to ensure dishes are cooked to perfection while maintaining high standards. Train and guide junior chefs and kitchen staff in grilling techniques, food safety, and efficient kitchen operations. Maintain hygiene and safety standards, ensuring compliance with food safety regulations and kitchen cleanliness protocols.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

Job Responsibilities · Oversee daily administrative operations to ensure efficiency and compliance with company policies. · Manage office budgets, expenses, and procurement to optimize cost-effectiveness. · Coordinate with different departments to streamline processes and enhance workflow. · Supervise and support administrative staff, ensuring productivity and professional development. · Develop and implement business support strategies to improve operational effectiveness. · Maintain records, reports, and documentation in accordance with company policies and regulatory requirements. · Support HR functions, including recruitment, onboarding, and employee relations. · Ensure IT and facility management services are effectively maintained for smooth business operations. · Monitor and improve customer service standards, addressing client and stakeholder concerns efficiently. · Assist senior management with strategic planning and decision-making by providing accurate business insights and reports. · Identify and implement process improvements to increase efficiency and reduce operational costs. · Ensure compliance with legal, regulatory, and company policies to mitigate risks and maintain ethical standards.

Oversee daily kitchen operations, ensuring high standards of food preparation and safety. Manage and train kitchen staff, fostering a collaborative environment. Monitor food production processes to maintain quality and efficiency. An excellent knowledge of Food Hygiene including HACCP. Ensure compliance with health and safety regulations. Maintain a high standard of hygiene and safety in respect of premises, staff and food handling by ensuring that all staff members attend the company hygiene and safety training Supervise portion numbers, control food wastage on site and take appropriate action as the need arises Regularly review performance with each member of the team Ensure that training and temperature records are maintained Collaborate with front-of-house staff to ensure seamless service. Maintain inventory and order supplies as needed. Implement menu changes and special offerings as required. Integrity and the ability to communicate appropriately at all levels of the business. Empower team to deliver excellence in customer service. Ensure that the highest standard of food quality, presentation and service are achieved and maintained at all times

- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.

Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.

We are seeking an experienced Front of House Manager to oversee the operations of a busy restaurant. The ideal candidate must possess exceptional customer service skills, the ability to lead a team effectively, and a strong attention to detail. Prioritising tasks, maintaining high service standards, and demonstrating sound food knowledge are essential qualities for success in this role. Key Responsibilities: • Deliver exceptional customer service to ensure consistent guest satisfaction. • Create and maintain an operating environment that supports high service standards. • Ensure compliance with government regulations and local authority requirements for restaurant operations. • Maintain awareness of and compliance with safe working practices, including identifying and mitigating specific workplace hazards. • Supervise and provide direction to team members during service times. • Oversee the scheduling and organisation of staff shifts. • Monitor and manage all aspects of service to ensure smooth and efficient operations. • Adhere to company policies and procedures regarding cash handling, equipment, and property. Skills and Qualifications: • A vibrant and engaging personality with excellent interpersonal skills. • Strong leadership abilities and the capacity to motivate and guide a team. • A hands-on management style, leading by example and actively supporting the team. • At least 1 year of experience in a supervisory or management role within the hospitality industry. Comprehensive knowledge of food service operations and customer service best practices.