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Compliance monitoring jobs in Reino Unido - Page 2

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  • Application Support Lead
    Application Support Lead
    hace 2 meses
    £50000–£70000 anual
    Jornada completa
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Commercial Manager
    Commercial Manager
    hace 2 meses
    £51000–£55000 anual
    Jornada completa
    London

    Overview We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion. Key Responsibilities • Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services;, • Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance;, • Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies;, • Negotiate commercial terms with corporate customers and key suppliers;, • Oversee delivery coordination processes to ensure service quality standards are consistently met;, • Set sales targets and monitor team performance to support achievement of commercial objectives;, • Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance;, • Manage client billing arrangements and account status to support healthy cash flow management;, • Support local brand marketing activity including promotional events, community partnerships and sampling campaigns;, • Contribute content ideas and promotion proposals aligned with company brand and social media standards;, • Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision. Candidate Requirements • Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline;, • Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations;, • Strong leadership skills with a proven ability to manage and motivate operational teams;, • Excellent communication, negotiation and organisational capabilities;, • Familiarity with delivery platforms such as HungryPanda and online ordering systems;, • Fluency in English and Mandarin and/or Cantonese essential;

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  • Office Manager
    Office Manager
    hace 2 meses
    £41000–£44000 anual
    Jornada completa
    Wembley

    Duties & Responsibilities: • Oversee day-to-day running of the office, ensuring a safe, organised, and efficient working environment., • Manage office supplies, equipments and maintenance contracts., • Identify areas for improving workflow efficiency and administrative processes., • Develop and implement systems to support operational productivity., • Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements., • Maintain training logs for site operatives., • Ensure meeting rooms, communal areas, and workstation setups are organised and compliant., • Supervise administrative staff, assigning tasks and monitoring performance., • Raise and process purchase orders, supplier invoices, and delivery notes., • Assist with cost tracking, petty cash, expenses, and month-end reporting., • Serve as a key point of contact for clients, suppliers, and subcontractors., • Draft emails, letters, and formal documentation on behalf of management., • Provide administrative support to directors, • Support on boarding processes for new staff, • Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Qualifications, Skills & Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

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