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We're supporting one of our long-standing partners in their search for a Customer Services Manager with a construction background to join a fantastic team within the Passive Fire Protection industry. This is a key role within the company, where you’ll be responsible for leading the customer service function while also supporting the journey of new products from development through to market. You will collaborate with internal teams, external partners, and certification bodies to ensure that products meet industry standards and offer the highest levels of service. What You’ll Get • Competitive salary (increasing substantially after probationary period), • 33 days holiday (Inc BH’s), • Life Insurance x2 Salary, • Healthcare Cash Plan, • Company pension contribution, • The chance to gain IFE Level 2 & 3 qualifications in Passive Fire Protection About you • Experienced in customer service or product support, ideally within the construction or the fire protection industry, • Being highly organised, proactive and confident, you’ll be able to manage multiple priorities and deadlines, • A strong communicator with great people skills and a keen eye for detail, with good stakeholder management abilities, • Be used to seeing and interpreting technical data and documentation (CAD experience is a huge plus), • Naturally collaborative and solution-oriented and enthusiastic about team leadership, • Passionate about delivering excellent service and continuously raising standards About the role • As the Customer Service Manager, you’ll act as the link between technical product teams and the end customer, • Leading a small team, you’ll provide excellent customer service, and support product launches from a documentation and coordination perspective, • You’ll develop comprehensive, expert-level knowledge of an innovative product range, • Manage detailed documentation and collaborating with Sales, Marketing, Technical and Development teams, • Providing insightful technical advice and interpreting fire safety data for customers, • Maintain internal systems, including project management systems for planning and auditing fire tests and CRM systems., • Promptly handling customer queries, orders, quotes and ensuring high service standards, • Leading and mentoring the customer service team to deliver seamless customer experience, • Keeping the customer database highly organised and actively supporting engaging product launches, • Ensuring strict compliance with ISO 9001 and other quality standards, • Delivering impactful and informative training on new products and updates, • Driving continuous improvement in processes and service delivery About the company You'll join a highly reputable, innovative, and well-established global leader in passive fire protection. With a trusted brand and a forward-thinking product range, they’re known for their technical excellence, genuine customer care, and a supportive, values-led team culture. This is a business that invests in its people, its products, and its future. If you’re looking for a role where you can combine technical knowledge, customer service leadership, and cross-functional collaboration - this could be the perfect next step. Get in touch today to discuss in more detail

Join a global, multi-disciplinary consultancy at the forefront of sustainable real estate and low‑carbon design. This is a senior role for a commercially astute sustainability expert who can shape strategies, lead complex certification projects, and influence decision‑makers across private equity, developers and the public sector. You will work with high‑profile clients to deliver measurable environmental performance and long‑term value across diverse property portfolios. About the Role: You will lead the delivery of sustainability and certification projects across new construction, existing buildings and fit‑out schemes, providing strategic guidance from early concept through to operation. Acting as a trusted advisor, you will translate technical insights into clear, commercially relevant recommendations that drive decarbonisation and enhance asset value. You will also play a key role in developing client relationships, mentoring junior consultants and contributing to the growth of the sustainability offering. Key Responsibilities: * Lead and manage BREEAM In‑Use and BREEAM New Construction assessments across multiple asset types and project stages. * Deliver and coordinate WELL, Fitwel and SKA certification projects, including strategy development, evidence collation and liaison with assessors/certification bodies. * Undertake energy modelling and whole life carbon assessments, interpreting results to inform design decisions and portfolio‑level strategies. * Use One Click LCA to model embodied and operational carbon, benchmark performance and support net zero carbon roadmaps. * Develop sustainability frameworks and ESG strategies for private equity clients, developers and public sector organisations, aligned with their investment and policy objectives. * Prepare clear, client‑ready reports, presentations and board‑level briefings that communicate technical findings and recommendations. * Lead client meetings and workshops, managing expectations, identifying new opportunities and ensuring high levels of client satisfaction. * Support internal knowledge development, mentoring junior team members and contributing to service innovation and best practice. Key Requirements: * Significant experience in sustainability consultancy within the built environment, with a track record of leading certification and decarbonisation projects. * Proven hands‑on experience delivering BREEAM In‑Use and BREEAM New Construction projects. * Strong practical experience with WELL and/or Fitwel, including project delivery from concept to certification. * Demonstrable experience conducting energy modelling and whole life carbon assessments for buildings. * Proficiency with One Click LCA or similar LCA tools in a project delivery context. * Experience working with private equity investors, property developers and/or public sector clients on sustainability or ESG initiatives. * Strong client management skills, including the ability to manage multiple stakeholders and competing priorities. * Excellent written and verbal communication skills, with the ability to present complex information clearly to non‑technical audiences. Desirable Skills: * Experience delivering SKA assessments for fit‑out projects. * Familiarity with wider ESG reporting frameworks and disclosure requirements relevant to real estate. * Understanding of net zero carbon standards and transition planning for property portfolios. * Experience in business development, proposal writing and contributing to new service offerings. * Line management or mentoring experience within a consultancy environment. Qualifications: * Degree in a relevant discipline such as Sustainability, Environmental Science, Building Services Engineering, Architecture or related field. * Professional qualification in BREEAM assessments (e.g. BREEAM UK NC or In-Use) strongly preferred. * WELL AP, Fitwel Ambassador or similar building wellness accreditation desirable. * Additional training or certification in energy modelling, LCA or carbon management advantageous. * Membership of a relevant professional body (e.g. CIBSE, IEMA, RICS, UKGBC) preferred. If you are a senior sustainability specialist ready to lead high‑impact projects and shape low‑carbon strategies for influential clients, please apply to explore this opportunity further

Sales & Distribution Coordinator Readymix / Minimix / North Region (Birtley or Salford) Looking for a fast‑paced, customer‑focused role where no two days are the same? Enjoy juggling priorities, building relationships and making things happen? This could be the opportunity for you. We’re recruiting a Sales & Distribution Coordinatorto join our Minimix team in the North.This is a varied office‑based role combining customer service, sales and logistics, where you’ll play a key part in ensuring concrete is delivered safely, on time and exactly as customers expect. You can be based at either our Birtley or Salford location. You don’t need previous concrete or construction experience.If you’re organised, commercially minded and enjoy working with customers and operational teams, we’ll give you the training and support to succeed. What you’ll be doing Taking and managing Minimix concrete orders accurately Planning and scheduling deliveries to meet customer needs and optimise the fleet Working closely with distribution, transport teams and drivers to ensure smooth daily operations Building strong customer relationships and proactively identifying sales opportunities Promoting value‑added products and supporting new business growth Preparing customer quotes and pricing Processing payments and resolving invoice queries Providing clear site information and directions to drivers About you This role would suit someone who: Has experience in sales, customer service or distribution (industry experience is a bonus, not essential) Thrives in a fast‑paced environment and can manage multiple priorities Communicates confidently with customers and colleagues Is commercially aware and motivated to secure future opportunities Enjoys working as part of a collaborative team Is comfortable using Microsoft Office (SAP or CRM experience is desirable) Working hours 42.5 hours per week, Monday to Friday Rotating shifts between 7:00–17:00 (7:00am–4:30pm or 7:30am–5:00pm) with 1 hr lunch Occasional Saturday mornings (paid overtime) About Tarmac At Tarmac, who you are matters. We value people who take pride in doing a great job, work collaboratively, and are always looking to improve.We’re committed to creating an inclusive environment where people from all backgrounds can develop, grow and build long‑term careers. If you’re looking for a role that blends customer interaction, operational problem‑solving and commercial awareness with genuine opportunities to learn and progress then we’d love to hear from you. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #Micromix #Minimix #Tarmaccareers #Concrete #RMX #Internalsales #Sales #Commercial #Distribution #Transportplanner #Shipping #Shipper #Birtley #Newcastleupontyne #Durham #Gateshead #Sunderland #Salford #Manchester #Bury #Bolton