Maintenance Administrator
10 days ago
Nottingham
Maintenance Administrator Salary up to £35k DOE Nottingham City Centre Your new company We are seeking a proactive and highly organised Property Maintenance Administrator to join our growing team. This role is essential in ensuring smooth day-to-day operations of our property construction and maintenance business, from scheduling work and client communications to administrative support and social media management. You will play a key part in coordinating our workforce, maintaining positive client relationships, and helping drive business growth through targeted marketing initiatives. Your new role Scheduling & Operational Coordination • Coordinate and schedule property construction and maintenance works with clients and internal teams., • Ensure subcontractors/employees are assigned to the correct jobs and are on-site as scheduled., • Liaise with clients to confirm work dates, provide updates on progress, and respond to queries., • Raise and send accurate sales invoices to clients promptly following job completion, along with interim invoices where required., • Follow up on outstanding payments in line with the credit control policy., • Log and track all client enquiries, assigning follow-up tasks and actions., • Ensure the Director attends site visits for quotations as required, with timely reminders and itinerary updates., • Send formal quotes to clients and follow up to gain feedback or approvals., • Maintain detailed records of quotes, job acceptances, or rejections., • Ensure all suppliers and subcontractors provide up-to-date copies of their insurance certificates and/or qualifications., • Manage the company’s social media accounts (e.g. LinkedIn)., • Share engaging updates of recently completed projects., • Plan and implement targeted marketing campaigns in key focus areas., • Monitor engagement and performance of social media campaigns and adjust strategies as needed., • Strong customer service skills and confident telephone manner., • Excellent time management and organisational abilities., • High attention to detail with a proactive approach to problem-solving., • Familiarity with invoicing software and social media platforms., • Ability to manage multiple priorities and meet deadlines., • Proven ability to manage challenging situations and handle difficult stakeholders, both within the organisation and externally, with professionalism and diplomacy., • Competency in Microsoft Office.Desirable Attributes:, • Experience using job management or CRM software., • Basic graphic design or content creation skills for social media., • A genuine interest in property, maintenance, or construction services. What you'll get in return • A varied and rewarding role in a supportive team., • Opportunities for professional development., • Flexibility and autonomy in your daily work., • The chance to be involved in the growth and reputation of a local property business., • 25 days annual leave increases to 28 based on length of service., • Nuffield Health Assessments based on length of service, • Additional pension contributions based on length of service, • Death in service at 4 x salaryWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4721761