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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Overview We are seeking our new Global HR Business Partner to join the Axway team! Overview The Global HR Business Partner (HRBP) acts as the strategic HR partner to senior leaders (L2) within a product-focused organization. This role may align with one leader or multiple leaders, depending on the specific scope. The role partners closely with the business to ensure the people and organization strategy fully enable delivery of the Business Unit operating plan, while also anticipating and shaping the 3–5 year talent and capability agenda. As a single point of contact for L2-level business leaders, the Global HRBP collaborates with Corporate HR, Centers of Excellence (COEs), and Country HR teams to drive organizational design, capability building, workforce strategy, and leadership development at a global scale. Responsibilities Key Responsibilities Strategic Partnership & Business Alignment • Serve as the primary HR partner to designated L2 senior leaders, acting as a trusted advisor on all strategic people matters., • Translate the Business Unit operating plan into a comprehensive people strategy, ensuring workforce capability, structure, and culture are aligned to business goals., • Partner with leaders to drive organizational performance, leadership effectiveness, and talent readiness to deliver future priorities., • Use people data, analytics, and insights to shape decisions around workforce, organization, and talent. Workforce & Capability Strategy • Lead the development and execution of the “Build, Buy, Borrow, Bot” workforce strategy — ensuring the right skills and capabilities are available to meet current and future business needs., • Partner with COEs and business leaders to define critical roles and skill clusters for the next 3–5 years, identifying gaps and building targeted strategies to address them., • Support business leaders in leveraging automation and digital solutions (“Bot”) to enhance productivity and workforce agility. Talent & Leadership Development • Drive succession planning, leadership development, and talent mobility to ensure strong internal pipelines for key and emerging roles., • Partner with the Talent COE to design and implement programs that address future leadership and skill needs., • Coach and challenge senior leaders to enhance team effectiveness and strengthen leadership capability globally. Organizational Design & Effectiveness • Lead organizational design initiatives to ensure fit-for-purpose structures that enable agility, efficiency, and innovation., • Partner with business leaders to assess and enhance organizational effectiveness, decision-making processes, and role clarity., • Drive change management and cultural alignment efforts in partnership with Corporate HR and Communications. Future Talent & Trends • Identify and anticipate 3–5 year talent trends, workforce shifts, and skill requirements impacting the business., • Develop and communicate insights on external market trends, emerging roles, and future capabilities needed to sustain competitive advantage., • Partner with Talent Acquisition and L&D COEs to future-proof the organization’s talent pipelines and capability strategies. Collaboration Across HR • Work seamlessly with COEs (Talent, Reward, Learning, DEI, etc.) and Country HR teams to deliver globally consistent yet locally relevant HR solutions., • Ensure that corporate HR programs and policies are tailored to meet the needs of the business while maintaining global alignment and compliance., • Provide feedback from the business to inform the design and prioritization of global HR initiatives. Qualifications Qualifications & Experience Education: Bachelor’s degree required; Master’s degree in HR, Business, or Organizational Development preferred. Experience: • 10+ years of progressive HR experience, including significant time as a senior HRBP in a complex, global, product-oriented business., • Demonstrated experience partnering directly with senior (L2+) leaders on strategic people initiatives., • Proven track record leading workforce planning, organizational design, and capability-building initiatives., • Experience driving medium- to long-term talent and skills strategies (3–5 year horizon). Skills & Competencies: • Strong business and commercial acumen; understands product lifecycle and innovation drivers., • Expertise in organization design, workforce strategy, and talent development., • Data-savvy; able to use insights to shape strategic decisions., • Exceptional stakeholder management and influencing skills., • Global mindset with the ability to operate across regions, functions, and cultures., • Excellent communication, facilitation, and coaching capabilities. Key Attributes • Strategic, future-focused, and solutions-oriented., • Trusted advisor and thought partner to senior leaders., • Able to balance long-term vision with pragmatic execution., • Collaborative and adept at working across the HR ecosystem., • Passionate about building capability and driving organizational success through people. Success Measures • Alignment of people and organization strategy with business outcomes., • Strength of future talent pipelines and critical skill coverage., • Organizational effectiveness and agility improvements., • Quality of partnership and influence with L2 leadership., • Execution and impact of workforce planning and organizational design strategies . Company Overview At SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About The Role The Client Success Manager is responsible for partnering with SMB customers to drive adoption of the SAP Concur platform and associated services, demonstrate value and deliver business outcomes. Ensuring consistently high levels of satisfaction and retention within the assigned client base is vital. The Client Success Manager will proactively contact clients on a regular basis to uncover opportunities for increased utilization and adoption as well as opportunities for upsell. Additionally, Client Success Managers will develop and maintain strong relationships with internal partners and clients to assist in identifying, prioritising and resolving any challenges or concerns. This position is structured as a primarily remote delivery model with a high-volume account base and moderate travel, including attending the SAP UK office in Feltham at least once per week. Responsibilities • Develop and maintain strong relationships within assigned client segment to ensure maximum satisfaction and retention levels., • Identify and execute business strategy for assigned client segment. Work cross-functionally to execute on individual client strategies. Identify opportunities for adding greater value., • Identify opportunities for additional ARR by proactively contacting clients on a regular basis and developing strong relationships with sales to strategically manage clients to leverage upsell opportunities., • Identify and implement specific strategies to increase utilization and adoption for overall client portfolio., • Develop qualified references by establishing credibility and responsiveness with assigned clients. Ensure clients receive appropriate acknowledgement for providing references., • Identify, prioritize and resolve client issues/concerns; coordinate with appropriate internal departments to provide response and/or solutions., • Identify and implement improvements to processes, documents, tools, reports, etc. to benefit team and internal/external clients., • Participate on cross-functional teams to discuss accounts and look for trends or commonalities. Ensure the best interests of both clients and Concur are being fairly and objectively represented., • Identify and execute business strategies that contribute to the success of the key metrics of the position – retention, upselling, increased utilization/adoption, contractual compliance and opportunities for expansion., • Other duties/special projects as assigned., • Be aware of, and comply with, all corporate policies. Education, Experience & Training Preferences • BA/BS degree or equivalent experience., • Minimum of 5 years’ experience in client service capacity with high level of interaction with internal/external clients and partners., • Software, finance or travel industry experience preferred. Critical Performance Competencies • Business Acumen/Strategic Business Perspective – demonstrates business/marketplace knowledge (policies, practices, trends, etc.), • Client Value Creation – demonstrates concern for meeting internal and external clients’ needs in a manner that provides satisfaction and excellent results for the client, • Influence – uses appropriate interpersonal styles and methods to influence internal and external clients, enhancing the financial success of SAP Concur, • Interpersonal – builds and maintains trusting relationships with associates and clients, • Change Management – initiates, manages or participates in the change process and energizes it on an ongoing basis, taking steps to remove barriers and accelerate its pace, • Energy/Drive – exhibits strong desire to achieve, • Personal/ Professional Effectiveness – demonstrates ability to be self-directed and self-motivated, • Intelligence – acquires understanding and absorbs new information rapidly, • Planning and Organising – optimises use of time and resources to achieve desired results, • Accountability – holds self and others accountable for results Job Specific Specialized Knowledge & Skills • Ability to analyse a situation, define key objectives, and recommend strategies and action plans, • General understanding of business, financial systems and organizational decision-making, • Strong written and verbal communication skills, including negotiation skills, • Demonstrated aptitude to assess and analyse issues/data and develop or implement appropriate plan to resolve, • Must possess a client-focused attitude with the ability to act as a client advocate when escalating and resolving issues, • Proven ability to engage and interact with internal teams to resolve client issues, • Planning and project management capabilities. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the ___, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our ___. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 442842 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us. Benefit from flexible working hours and great development opportunities – with a guaranteed take home of £30,583.20 with a basic salary of £26,083.20 annually, a 6 month guaranteed bonus of £750.00 per month and an uncapped bonus system with an OTE of £70,000 and more! YOUR ROLE • You are the first point of contact for our customers, friendly, professional and passionate about sales and service, • You impress with tailored offers and make every customer interaction a special experience, • You handle rental agreements and customer inquiries, organized, service-oriented and always with a smile YOUR SKILLS • You love sales and are passionate about service and customer support, • You have experience in direct customer contact, ideally in service, tourism or sales, • You are communicative and articulate in English, • You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays, • You hold a valid driver’s license with at least 12 months of driving experience WHAT WE OFFER • Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme, • Generous Time Off Enjoy 22 days of annual leave, plus bank holidays, • Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career, • Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme, • Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance, • Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job Description: At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers – we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organisation and as professionals. Together we can influence the world around us to make life and work better. Ferring+You Reporting to the Medical Director, UK & Ireland, this is a fixed term hybrid role, covering allocated key centres across UK and Ireland. The field Medical Advisor provides scientific leadership to ensure professional and credible relationships with key opinion leaders and external experts. This role ensures a strong medical and scientific presence for the organization through facilitation of educational and research initiatives, supporting medical and scientific requests on products and key areas of therapeutic interest. The field medical advisor will partner closely with other cross-functional colleagues to support a robust medical and cross functional strategy, and to deliver tactics including medical education, scientific exchange, data generation, insight generation and ensuring compliance, governance and ethical practices. This fixed term opportunity is likely to last up to 12 months, commencing in March 2026. Your day at Ferring Key Responsibilities Field Activities: Develop and maintain a high level of knowledge regarding therapy area and Ferring products including the competitive landscape. Support development and execution of the medical and scientific strategy for current and future pipeline indications. Engage with key opinion leaders (KOLs), healthcare professionals, and other external stakeholders to provide scientific and medical information. Supporting and developing partnerships with external customers / external opinion leaders (national or international) and patient organisations. Deliver scientific presentations and educational sessions to healthcare professionals, and other key stakeholders – • Reactively: on products (on‐label and off‐label indications), on compounds in development, • Proactively: on disease area management Provides Medical information services and support to customers as needed and reactively responds to unsolicited and documented queries from HCPs. Organise and participate in external education and training events as appropriate. Facilitate and support clinical research initiatives and investigator-initiated studies. Deliver educational presentations, and support events with Patient Organisations as appropriate. Gather and report insights from the field and share with teams. Identify and develop strong stakeholder engagement plans aligned with strategy. Organise and develop meetings with appropriate HCPs to gather insights and stimulate scientific exchange as appropriate. Collaborate with field cross functional field team colleagues. Provide guidance regarding appropriate speakers for events, national and international, as well as working cross-functionally to deliver high quality education. Attend appropriate scientific congresses to interact with KOLs and key stakeholders Project Management: Lead and manage head office medical projects (advisory boards, symposia, regional meetings etc.) from inception to completion, ensuring timely delivery and adherence to budget. Collaborate with cross-functional teams, including global R&D, regulatory affairs, and marketing, to support product launches and other initiatives. Ensure that any study proposals are aligned with medical objectives locally, regionally and globally, and local execution carried out in timely and is legally compliant. Monitor project progress, identify potential risks, and implement mitigation strategies Compliance. Ensure all activities and materials comply with relevant regulations, guidelines, and company policies, and maintain up-to-date knowledge of industry standards and regulatory requirements. Train and comply with the SOPs indicated in the SOP training matrix for the respective job. Review and Approval of materials in accordance with appropriate regulations in Veeva systems e.g. ABPI, IPHA, EFPIA. Behind our innovation…There’s you Required Qualifications And Experience • A biosciences higher degree (MSc, PhD) or medical related degree (e.g., PharmD, MD) is required, • Previous experience (3+ years) in field medical affairs, with a proven track record of engaging with external stakeholders, • Strong understanding of the biotech or pharmaceutical industry Desirable Qualifications & Experience, • Experience in data collection and analysis, RWE, publications, project management and compliance-related activities is desirable. Required Competencies & Skills, • Excellent communication, interpersonal and networking skills, • Ability to translate complex scientific information into clear, actionable insights, • Strong organisational and project management skills, • Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment, • Self-motivation, personal resilience, perseverance, energy and drive, • Open minded, solution oriented, creative thinker, • Well-developed ethical business standards, ability to take and give feedback., • Ability to travel as required People come first at Ferring Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love • Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role. Subject to a minimum period of employment at Ferring., • Parental leave for both birthing and non-birthing parents, • Extended support on family building journey Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You. Behind our purpose… There’s you If our mission and your vision are aligned, please apply! We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status. Note to agencies: This search is being managed by our HR team. Kindly do not send us spontaneous profiles. Location:Ferring UK

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do *(Please note that is an in-person role and is required to be in the office 5 days a week) * As , you will play a key role in maintaining the operational rhythm of our London hub. You’ll be responsible for the daily upkeep, setup, safety, and support functions that allow our people and space to operate at their best. This role blends hands-on support with a growing level of ownership and independent judgment — proactively addressing issues, keeping systems running, and flagging risks before they escalate. You’ll work closely with the Office Operations Senior Manager & Senior Coordinator to collaborate with vendors, building teams, and office staff to ensure London Canary Wharf remains a high-functioning, safe, and well-cared-for space. • Taking initiative and following through on tasks reliably and independently, • Spotting issues early and taking proactive steps to address them, • Staying organized, especially when managing multiple ongoing responsibilities, • Communicating clearly and respectfully with colleagues, vendors, and building teams, • Maintaining high standards of cleanliness, consistency, and readiness across spaces • Conduct regular walkthroughs to check for maintenance or space issues., • Address or escalate problems related to cleanliness, lighting, temperature, signage, or safety., • Coordinate minor fixes or adjustments in collaboration with building management or vendors., • Monitor and restock kitchen and pantry areas with beverages, snacks, and other supplies., • Maintain inventory of office pantry and supplies essentials (e.g. stationery)., • Receive, log, and distribute inbound mail and packages., • Coordinate outbound courier pickups and prepare items for shipment., • Support the distribution and deactivation of employee and contractor access badges., • Prepare desks and supplies for new joiners as part of onboarding., • Help keep our office running safely and smoothly by supporting everyday readiness activities (first-aid supply checks, ensuring fire exits and walkways are clear, keeping safety signage visible etc.)., • Contribute to our emergency and continuity plans by keeping information up to date and helping coordinate simple preparedness activities., • Act as an extra set of eyes to make sure the space remains welcoming, functional, and secure for everyone. What You'll Bring • 4+ years of experience in office coordination, facilities, hospitality, or a similar setting, • Comfort with moderate physical tasks (e.g., lifting supplies daily, moving tables and chairs frequently, walking the office), • Confidence managing day-to-day routines and solving problems as they arise, • A sense of ownership and commitment to doing things well, • Ability to work independently while contributing to a team, • Proficiency with tools like Microsoft Outlook, Excel, and Slack Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.