Front of House Manager
10 days ago
Totton
Location: Play Away Day Nursery, Totton Salary: Competitive Contract: Permanent | Full-Time (40 hours per week) About Us Play Away Day Nursery in Totton is part of the Family First Group, a leading provider of exceptional childcare. Our nursery offers a warm, welcoming environment for children and families—and convenient on-site parking for our team! We believe happy teams create the best outcomes for children. Here’s what you’ll enjoy: ✅ 33 Days Paid Holiday – Including your birthday off! ✅ 75% Childcare Discount – For your own little ones ✅ Career Growth – Tailored training and clear progression opportunities ✅ Health & Wellbeing Support – Confidential helpline and resources ✅ Supportive Culture – Inclusive team, staff socials, and appreciation treats ✅ Company Pension & Free Parking ✅ DBS Paid For – We cover the cost ✅ Uniform Provided – Ready from day one As Front of House Manager, you’ll be the first point of contact for families and visitors, ensuring a professional and welcoming experience. You’ll manage front-of-house operations and oversee key administrative and financial tasks that keep our nursery running smoothly. • Greet families, children, and visitors with warmth and professionalism, • Respond promptly to parent queries, • Maintain accurate administrative records and support the Manager in achieving operational targets, • Ensure all documentation is up-to-date and submitted on time, • Experience with database management systems, • Previous experience in a school or nursery environment, • Strong organizational and multitasking skills Please note: We are unable to offer visa sponsorship for this role. Safeguarding Commitment: We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. This role requires an enhanced DBS check. Equality Statement: Family First Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.