Customer experience manager jobs in Newport - Page 2Create job alerts

Health and Safety Manager Location: Newport with travel required across other UK sites Salary: £40,000 to £45,000 Hours: 40 hours per week, Monday to Friday, rota based between 08:00 and 19:00 About the Business We are supporting are a leading UK self storage provider with a strong national footprint and an established reputation for growth, customer service excellence, and operational standards. With a continued expansion programme across multiple regions, we operate a fast paced, customer focused environment where safety, compliance, and service delivery sit at the core of everything we do. The Role We are recruiting an experienced Health and Safety Manager to take ownership of all health and safety activity across the business. You will play a key role in shaping, implementing, and maintaining a strong safety culture across multiple operational sites. Reporting to the General Manager, you will ensure compliance with all relevant legislation while continuously improving internal standards, processes, and training. Key responsibilities include: Developing, implementing, and maintaining health and safety policies and procedures Conducting regular audits, inspections, and risk assessments across all sites Managing fire risk assessments and ensuring corrective actions are completed Investigating incidents, accidents, and near misses, producing clear reports and recommendations Delivering health and safety training across teams and operational functions Advising managers and supervisors on best practice and compliance requirements Ensuring all statutory obligations and internal standards are met consistently Working closely with operational leaders to embed a proactive safety culture Monitoring updates in health and safety legislation and implementing changes where required Requirements Minimum 3 years recent experience in a Health and Safety Manager or similar role NEBOSH General Certificate or equivalent qualification NEBOSH Fire Certificate (Fire Safety and Fire Safety Management) COSHH trained Proven experience conducting and managing fire risk assessments Strong background in investigations, reporting, and incident management Experience delivering training and advising managers and supervisors Strong understanding of current UK health and safety legislation Ability to manage multiple sites and priorities effectively Benefits Competitive salary of £40,000 to £45,000 £250 reward for successful employee referrals Employee discount scheme for friends and family Personal learning and development opportunities Clear internal progression routes Free on site parking Working Environment This is a hands on, site based role requiring regular travel across multiple locations. You will be joining a growing organisation where safety, consistency, and continuous improvement are key priorities. Additional Information All applicants must have the legal right to work in the UK. Please note that visa sponsorship is not available for this position. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Are you an experienced automotive sales professional seeking a rewarding opportunity within a reputable multi-franchise approved car and van dealership in Newport? Our client is actively recruiting for a Business Development Manager to join their dynamic team. If you thrive in a customer-focused environment, possess a proven track record in commercial vehicle sales, and are eager to further your career, this position is ideal for you. Benefits: Competitive basic salary with a strong OTE achievable through performance Company car and fuel card for business use 30 days annual holiday plus bank holiday entitlements with time off in lieu Access to full manufacturer-accredited training programmes Workplace pension scheme and staff purchase discounts Opportunities for career progression within a large, established dealership group across Southwest England and South Wales Working hours Monday to Friday, with occasional weekend work for eventsDuties of a Business Development Manager: Business Development Managers drive sales of Light Commercial Vehicles and fleet Passenger Cars within the local market Prospect and develop new and existing business client relationships Meet and exceed vehicle sales targets aligned with business objectives Contribute to customer retention efforts through exceptional service as a Business Development Manager Maintain comprehensive knowledge of all vehicles, services, and finance options offered by the dealership Generate sales activity reports, including prospecting, follow-ups, and new client acquisition Ensure all sales and finance documentation is completed accurately and swiftly Manage outstanding payments within prescribed deadlines Employ FCA-approved approaches when presenting and selling financial and insurance products Maintain high levels of customer satisfaction at all timesRequirements of a Business Development Manager: Resident within a reasonable commuting distance to Newport Valid UK driving licence with minimal points Proven commercial vehicle sales experience within the automotive sector, preferably with a background in business development Strong communication skills with a focus on customer care Well-presented, proactive, self-motivated, and tenacious Demonstrable success in B2B sales environmentsContact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport and South Wales, today to discover more about this fantastic Business Development Manager opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

I am looking for a Maintenance Manager (Commercial Maintenance Manager) who is commercially astute to work for a Heavy Plant Business. You will drive the business and bring in work from other Heavy Plant and Quarrying companies. You will be based in South Wales but cover the UK. My client is looking to recruit a technically experienced workshop manager to oversee all commercial requirements for heavy plant entering the workshop from their clients. This position provides an exciting opportunity for the right candidate who wants to join a fast-paced SME in the mobile plant sector, and to grow and develop this already established section of the business. This is a hands-on, operationally embedded role focused on building external revenue, while driving quality control, performance improvement and cost discipline across workshop delivery. Working alongside our existing day-day Workshop Manager, you’ll take ownership of commercial performance and processes: quoting support, job costing, margin recovery, customer communication, KPI reporting, continuous improvement, and recruitment planning You will work closely with Maintenance, Operations and senior leadership to deliver an improvement in workshop efficiency and customer outcomes, ensuring repairs are delivered on time, within budget and to agreed quality standards. This position will report to the Asset Director and work closely with the Workshop & Maintenance team. The job will primarily be based at the company’s head offices in South Wales with occasional travel to client sites across the country. Key Responsibilities * Promote and fully engage with all aspects of safe working control measures. * Develop the workshop’s external repair portfolio with existing and new client bases, targeting sustainable & profitable growth. * Help shape and support the existing workshop team to improve and develop standards. * Improve workshop performance: utilisation, efficiency, recovery rate, WIP, lead times, first-time-fix, rework/returns. * Collaborate with Finance & Maintenance to create baseline cost/profit assessments and a phased plan to reach profit-centre operation. * Manage and develop protocols around the external quote/repair processes to ensure visibility, standards and customer satisfaction, including sign-off documentation. * Reduce rework and repeat failures by strengthening root cause analysis, feedback loops, and standard repair methods. * Help support the Assets & Maintenance department where required. Job Skills & Requirements * You will have an in-depth knowledge of assets, their operations, mechanical, electrical & technical components, whilst the ideal candidate would have experience across the aggregates & minerals or construction sector. Ideally, you would have spent time at a major OEM within the sector. * Consistent, attentive and proactive approach to safety, in line with the company’s core ethos, safety principles and culture. * Proven customer-facing communication and commercial skills. * Good IT abilities, including maintenance & quoting systems user experience to oversee external repair works, in addition to MS office. * Ability to meet commercial targets & account management. The salary for this role is between £60,000 and £65,000 pa and includes a car

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. CMF Designer (Colour, Materials & Finish) Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Colour Palettes, Trims, Materials, Finishes, Photoshop, Illustrator, Rhino, Blender, Mood Boards, Prototypes Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays *Competitive salary and annual bonus and pay review *25 days' holiday + bank holidays (option to buy/sell) *Strong Pension scheme and life assurance *Professional development, ongoing training, mentoring *Onsite amenities: parking, restaurant, bicycle storage, showers *Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Advanced Concepts team as a CMF Design at our Safran Seats site in Cmwbran. Your Role As a CMF Designer, you will be central to defining the material harmony of our first class and business class aircraft seats, blending colour, finish and material choices while meeting aviation constraints. You'll collaborate closely with Industrial Designers from concept through production, and play a pivotal role at tradeshows and customer presentations. Reporting to the GB Advanced Concept Team Manager, you'll drive trend research, design mood boards, create upholstery designs, produce engaging renderings, and develop our physical and digital material libraries. You'll also maintain strong supplier relationships and support customer workshops. Key Responsibilities: *Stay on top of trim and finish trends in aviation and other industries (automobile, furniture, hospitality). *Design and execute trend, mood and inspiration boards. *Work alongside Industrial Designers to apply the right materials to each seat, balancing functionality and aesthetics. *Prepare application documents for show seats and sales bids. *Ensure guidelines are applied to prototypes and production lines. *Collaborate with engineering and manufacturing teams to validate design feasibility. *Create innovative upholstery designs, modelling seat cushions to reflect trim choices. *Generate high-quality renderings to test and validate design options. *Develop, maintain, and deploy digital and sample material libraries. *Lead customer-facing workshops within the CMF library. *Cultivate supplier relationships to feed the material library. What You'll Bring *Qualifications in CMF Design or Industrial Design (Essential) *Relevant experience in commercial CMF (Essential) *Strong feel for colours and finishes (Essential) *Proficiency in Adobe Creative Suite (Photoshop) (Essential) *Experience with MS Office Suite (PowerPoint) (Desired) *3D Rendering (Blender) (Desired) *3D soft modelling (Rhino 7 / Sub D) (Nice to have) *Sketching, prototyping, understanding manufacturing processes and materials (Nice to have) At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation

Commercial Workshop & Maintenance Manager - Mobile Plant South Wales (HQ) with national travel Newport Yolk Recruitment are exclusively supporting a leading heavy mobile plant business in the quarrying and aggregates sector to recruit a Commercial Workshop & Maintenance Manager. This is an excellent opportunity for an ex‑plant engineer turned manager to take ownership of a busy workshop and build the commercial side of the business, developing a profitable external repair portfolio and bringing in new customers. This is what you'll be doing. As Commercial Workshop & Maintenance Manager, you'll be part of the senior Engineering/Assets structure, working closely with the Workshop Manager and reporting into the Asset Director. You will: Lead the growth of the workshop's external repair portfolio, developing business with both existing and new customers. Own the commercial life‑cycle of external jobs: enquiries, scoping, quoting, job costing, margin recovery and follow‑up. Build and maintain strong relationships with quarry, aggregates and construction clients as the main point of contact for workshop‑based repairs and overhauls. Drive visibility of workshop performance - utilisation, efficiency, recovery rate, WIP, lead times, first‑time‑fix and rework/returns - and deliver tangible improvements. Work closely with Finance and Maintenance to create clear cost/profit baselines and move the workshop towards full profit‑centre operation. Standardise and improve processes around quoting, approvals, repair standards, documentation and sign‑off to protect margin and improve customer experience. Support, coach and challenge the workshop team day‑to‑day, helping to raise standards and recruit new engineers into the department where required. Promote and fully engage with all aspects of safe working practices in the workshop and on customer sites. The experience you'll bring to the team. You'll be a practical, commercially minded leader with a strong mobile plant background and credibility on the shop floor. Time‑served plant engineer or similar, who has moved into workshop/service/maintenance management in heavy plant. In‑depth knowledge of how mobile plant assets operate and their mechanical, electrical and technical components, ideally within aggregates, minerals or construction. Proven experience managing a workshop or service operation delivering external repairs to customers. Track record of growing revenue and developing new business while maintaining safety, quality and on‑time delivery. Strong customer‑facing and commercial skills - confident scoping work, preparing quotes, managing variations and discussing options with quarry managers and senior stakeholders. Good IT skills, including experience with maintenance/quoting systems and MS Office for job control and KPI reporting. A collaborative approach, able to work closely with workshop, maintenance, operations and finance while driving your own objectives.And this is what you'll get in return. Permanent role with an established and respectable employer, financially stable business in the heavy mobile plant sector. Salary in the region of £60,000-£65,000 plus company vehicle and benefits. The chance to take a workshop that's currently focused on internal work and be the person who turns it into a visible, profitable commercial offering. Exposure to a modern mixed OEM fleet and a variety of complex repair and overhaul projects. Direct access to senior decision‑makers and genuine input into process, standards and customer strategy. Long‑term career security in a business with deep, long‑standing customer relationships. Are you up to the challenge? Are you what we're looking for? Please get in touch today with engineering specialist recruiter, Andy Jones. Please apply with a CV and feel free to include a cover letter outlining why you're perfect for the role. We also have a referral scheme, so if you know someone who would be great for the role, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities

Accounts & Office Administrator Newport £28,000 – £34,000 per annum (DOE) 35 hours per week (flexible start/finish – e.g. 9:00am–4:30pm with 30 mins lunch) Môrwell Talent Solutions is delighted to be partnering with a well-established, £3m turnover engineering business in Newport to recruit an Accounts & Office Administrator. This is a key hire due to the retirement of a long-standing member of staff, offering stability, a supportive team environment, and a genuinely varied role. The position is predominantly accounts-focused (approx. 90%) with some additional office and operational support duties. The Role Reporting into the Financial Manager, you will take responsibility for a broad range of finance and administrative tasks across multiple entities. Finance & Accounts - 90% of role Processing payroll (c.12 weekly and 10 monthly staff) Managing sales, purchase, and subcontractor ledgers Raising sales invoices and maintaining invoice logs Completing bank reconciliations, including: Printing and reconciling bank statements Updating BACS and Faster Payments records Monitoring interest and charges Supporting month-end processes up to trial balance stage Completing statutory and monthly returns: VAT (quarterly) CIS PAYE Apprenticeship Levy Managing pension submissions (People’s Pension) Maintaining WIP and financial spreadsheets Supporting management accounts processes Working with RedSky systems Administration & Office Support – 10% of role Maintaining supplier and customer records (including credit checks) Supporting contract administration and filing Monitoring and ordering office supplies (stationery, janitorial, kitchen) Updating attendance and holiday records Managing purchase orders and invoice logs Maintaining internal systems (stock, supplier databases) Operational & General Duties Assisting with stock control (booking in/out, workshop sheets) Checking utilities, waste, and general site upkeep Liaising for collections and meter readings Supporting day-to-day office and site requirements Assisting with ad hoc tasks across the office and workshop About You Experience in a similar accounts role Confident with payroll processing and ledger management Comfortable working up to trial balance stage Strong attention to detail and organisational skills Proactive and willing to support across different areas of the business Good working knowledge of Excel and accounting systems What’s on Offer Salary of £28,000 – £34,000 depending on experience 25 days holiday + bank holidays Private healthcare Statutory pension Stable, long-standing team environment (c.22 staff) Fully office-based role Flexible working hours within a 35-hour week If this sounds like the right opportunity for you, please get in touch with Môrwell Talent Solutions ASAP

Commercial Workshop & Maintenance Manager - Mobile Plant South Wales (HQ) with national travel Newport Yolk Recruitment are exclusively supporting a leading heavy mobile plant business in the quarrying and aggregates sector to recruit a Commercial Workshop & Maintenance Manager. This is an excellent opportunity for an ex-plant engineer turned manager to take ownership of a busy workshop and build the commercial side of the business, developing a profitable external repair portfolio and bringing in new customers. This is what you'll be doing. As Commercial Workshop & Maintenance Manager, you'll be part of the senior Engineering/Assets structure, working closely with the Workshop Manager and reporting into the Asset Director. You will: Lead the growth of the workshop's external repair portfolio, developing business with both existing and new customers. Own the commercial life-cycle of external jobs: enquiries, scoping, quoting, job costing, margin recovery and follow-up. Build and maintain strong relationships with quarry, aggregates and construction clients as the main point of contact for workshop-based repairs and overhauls. Drive visibility of workshop performance - utilisation, efficiency, recovery rate, WIP, lead times, first-time-fix and rework/returns - and deliver tangible improvements. Work closely with Finance and Maintenance to create clear cost/profit baselines and move the workshop towards full profit-centre operation. Standardise and improve processes around quoting, approvals, repair standards, documentation and sign-off to protect margin and improve customer experience. Support, coach and challenge the workshop team day-to-day, helping to raise standards and recruit new engineers into the department where required. Promote and fully engage with all aspects of safe working practices in the workshop and on customer sites. The experience you'll bring to the team. You'll be a practical, commercially minded leader with a strong mobile plant background and credibility on the shop floor. Time-served plant engineer or similar, who has moved into workshop/service/maintenance management in heavy plant. In-depth knowledge of how mobile plant assets operate and their mechanical, electrical and technical components, ideally within aggregates, minerals or construction. Proven experience managing a workshop or service operation delivering external repairs to customers. Track record of growing revenue and developing new business while maintaining safety, quality and on-time delivery. Strong customer-facing and commercial skills - confident scoping work, preparing quotes, managing variations and discussing options with quarry managers and senior stakeholders. Good IT skills, including experience with maintenance/quoting systems and MS Office for job control and KPI reporting. A collaborative approach, able to work closely with workshop, maintenance, operations and finance while driving your own objectives. And this is what you'll get in return. Permanent role with an established and respectable employer, financially stable business in the heavy mobile plant sector. Salary in the region of £60,000-£65,000 plus company vehicle and benefits. The chance to take a workshop that's currently focused on internal work and be the person who turns it into a visible, profitable commercial offering. Exposure to a modern mixed OEM fleet and a variety of complex repair and overhaul projects. Direct access to senior decision-makers and genuine input into process, standards and customer strategy. Long-term career security in a business with deep, long-standing customer relationships. Are you up to the challenge? Are you what we're looking for? Please get in touch today with engineering specialist recruiter, Andy Jones. Please apply with a CV and feel free to include a cover letter outlining why you're perfect for the role. We also have a referral scheme, so if you know someone who would be great for the role, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. TPBN1_UKTJ

(Self-Employed, Commission Only) Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter payment and POS solutions, while building serious recurring income for yourself. This Field Sales Representative role is fully field-based and face-to-face. You'll meet business owners, understand how they operate, and recommend solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your effort directly drives your income. Average upfront value per business: ~£500 You earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning? 40% of our Field Sales Representatives earn £5,000+ per month , showing what's possible when you build a strong customer base and stay consistent. What You'll Be Doing As a Field Sales Representative , you will: Meet local SMEs (cafés, salons, shops, restaurants, and more) Build strong relationships with business owners Demonstrate simple, effective payment and POS solutions Manage your own territory and pipeline Turn conversations into long-term customers Become a trusted face in your local business community See the role in action: Watch the short video below to get a real-life look at what our Field Sales Representatives do day to day and how they build relationships with local businesses. Who This Suits Face-to-face customer experience is important. Great backgrounds include: field sales, retail, hospitality, door-to-door, promotions, B2B/B2C sales, or any role involving persuasion and problem solving. Confident approaching people Good at uncovering needs Target-driven Self-motivated and resilient Ready to build your own customer base and uncapped income as a Field Sales Representative? Apply now and start earning from your effort. Field Sales Representative, Field Sales Executive, Field Sales Manager, Territory Sales Representative, Territory Sales Executive, Regional Sales Executive, Outside Sales Representative, Outside Sales Executive, Business Development Executive, Business Development Representative, Account Executive (Field), Client Sales Executive, Area Sales Representative, Area Sales Manager Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. TPBN1_UKTJ

Are you an experienced automotive professional seeking an exciting opportunity? Our client, a leading multi-franchise car dealership in Newport, is recruiting a Parts Advisor to join their efficient Parts Department. This is an excellent chance to build your career within a reputable automotive group, with the opportunity to earn competitive rewards and enjoy comprehensive benefits. Key benefits for the successful Parts Advisor: Competitive starting salary around £27,000, subject to experience Uncapped bonus scheme averaging approximately £3,000 per annum, with some staff earning significantly more Fully funded training and ongoing development to support your career growth Overtime paid at time and a half, enhancing earning potential 30 days holiday inclusive of bank holidays Staff discounts, healthcare options, and clear career progression pathways Working hours: 40 hours per week, Monday to Friday, with 8-hour shifts between 7:30am-5:30pm and Saturdays on a rota (8:30am-12:30pm), paid at time and a halfDuties of the Parts Advisor: Identify and pick vehicle parts accurately to fulfil workshop requirements Supply parts promptly to workshop staff to facilitate vehicle repairs Manage parts stock levels, perform stock control, and conduct regular audits Handle trade and retail customer enquiries regarding parts Collaborate with the Parts Manager and team to ensure smooth parts supply operations Maintain electronic parts catalogues and dealer management system (Pinnacle) Support stock organisation and ensure inventory accuracyRequirements of the Parts Advisor: Recent or current experience within the automotive industry, ideally in parts or aftersales Familiarity with vehicle models and automotive parts is advantageous but not essential IT proficient, with experience working with electronic parts catalogues and dealer management systems Hold a valid UK driving license with minimal points Strong customer service and sales skills, combined with a friendly and professional manner Ability to work well within a team and maintain high standards of accuracy and efficiency This Parts Advisor role offers a competitive salary, attractive bonus potential, great working hours, and excellent career development prospects. If you’re passionate about the automotive sector and possess the skills and experience outlined, we would love to hear from you. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport, South Wales, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career

Facilities Manager Location: Isle of Wight Job Type: Full-time Reporting to: Regional Facilities Manager Join our Clients team who are dedicated to creating unforgettable learning and adventure experiences that significantly impact the lives of young people. As a Facilities Manager, you will support the General Manager by overseeing site Facilities Management, including maintenance and cleanliness for both guests and colleagues. This role involves line management of Facilities Operatives & Housekeepers, managing on-site contractors, and ensuring exemplary customer service through strategic refurbishments and compliance with statutory regulations. Day-to-day of the role: Deliver a high-quality, fun, and safe guest experience, maintaining the highest standards of safety and cleanliness across all areas. Manage guest queries and asset-related issues, ensuring the cleanliness and maintenance of rooms. Coordinate timely, on-site maintenance works with minimal disruption to guests, ensuring safety and readiness of activity bases. Implement policies, services, and standards developed by the support centre to maintain high standards of site presentation. Oversee daily housekeeping activities, ensuring efficiency and adherence to guest itineraries and special requests. Ensure facilities operations comply with statutory laws, regulations, and company policies. Lead the Facilities Team on-site to develop a positive culture and 'Team' ethos. Manage operations of the Facilities team, including Maintenance, Housekeeping & Activities. Monitor and report performance to the Regional Facilities team and contribute to senior leadership activities. Required Skills & Qualifications: Experience of delivering a quality FM service Proven experience in line management, coaching, and mentoring. Experience in managing employee relation and welfare issues. First Aid Training and soft and hard FM experience in a similar environment. Risk management skills and Mechanical and Electrical experience or qualifications are desirable. IT literate in a range of MS Office applications (Word, Excel, CAFM). Full UK Driver's licence and Enhanced DBS check are essential. Benefits: Opportunity to be part of a team that values teamwork, quality, safety, respect, inclusivity, and fun. Active participation in the company's Environmental & Social Governance strategy. Support for professional development and access to training resources. Competitive salary and benefits package. To apply for this Facilities Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. TPBN1_UKTJ

Factory Technical Manager A leading food manufacturer is hiring a Factory Technical Manager to bring together food safety, technical, and quality leadership in one role. You'll take full ownership of HACCP, BRC audits, QMS, and retailer compliance, working closely with major supermarket customers. This is a high-impact, visible leadership position with real influence across site performance and standards. The role has been shaped to find someone with the right blend of expertise across food safety, technical management, and quality. Someone who can confidently lead audits, engage with customers, and maintain high standards across a fast-paced manufacturing site. You'll have the autonomy to drive improvements, lead a strong technical team, and influence site-wide quality culture. You'll lead the site's technical and quality function, ensuring all products meet food safety, legal, and customer requirements. Acting as a key link between operations, customers, and auditors, you'll ensure the site is always audit-ready and performing at a high standard, combining strategic oversight with hands-on involvement where needed. Key responsibilities: Lead food safety, quality, and technical compliance across the site Own and develop HACCP systems, ensuring robust risk management Manage and improve the Quality Management System Lead and deliver successful BRC and third-party audits Act as the main contact for retailer / supermarket technical relationships Ensure product safety, legality, and quality from intake to dispatch Manage non-conformance, complaints, and product release decisions Drive continuous improvement across GMP, food safety, and quality Lead, develop, and motivate QA and microbiology teams Ensure compliance with food legislation and customer standards Support NPD, process validation, and site technical projects This is what you'll need: Strong experience across food safety, technical, and quality roles within food or beverage manufacturing Proven track record delivering BRC standards and leading audits Experience working with major retailers / supermarkets HACCP and Food Safety qualification And this is what you'll get: Competitive salary Car allowance High pension contributions Life assurance Critical illness cover TPBN1_UKTJ

Assembly Manager | up to £60k | Full Time | Location: Newport | Monday-Friday The Opportunity: Our Customer is undergoing a major organisational change to prepare for a significant pipeline of projects. To support this growth and improve operational discipline, they have created a new Assembly Manager role. This position will play a critical part in strengthening delivery capability, embedding operational culture, and driving continuous improvement initiatives. Key Responsibilities Operational Leadership Lead and manage operations across multiple projects Ensure safety, quality, cost, and delivery standards are met. Project Integration Act as Operations representative within project teams. Collaborate with Project Delivery Managers and other stakeholders to align operational activities. Team Management Oversee Team Managers and operational staff (approx. 148 people, including operators, team leaders, logistics, planners). Strengthen the operations pool and manage external contractors. Process & Continuous Improvement Implement structured 5S methodology and other Lean initiatives. Drive cultural change and embed operational discipline. Resource Planning Allocate resources effectively across projects and workshops. Support ramp-up for major projects through structured planning. Accountability Take ownership of operational performance and delivery outcomes. Report functionally to the Operations Director. Essential Requirements Proven experience in operations management within a manufacturing or industrial environment. Strong leadership skills with experience managing large teams and multiple stakeholders. Knowledge of Lean principles. Ability to manage complex projects and operational structures. Excellent communication and organisational skills. Demonstrated ability to embed culture and discipline in operations. Non-Essential (Desirable) Requirements Experience in heavy industry manufacturing. Familiarity with Continuous Improvement frameworks beyond 5S. Exposure to large-scale, long-term projects (multi-year delivery). Understanding of resource planning for ramp-up scenarios. Previous experience working in a multi-project environment. About Ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to the boardroom. 1.Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services – permanent and temporary. 2.Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. 3.Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. 4.Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business

Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design. At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world! In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England. Job Summary The Programme Manager is responsible for: -Compliance with contractual commitments and ensuring customer satisfaction within this scope. -Meeting objectives assigned by the Company and being responsible for ensuring that the Business Plan(s) are met within their scope of accountability. -Leading the Integrated Programme Team as a Matrix Manager. This role is not only about exceptional technical programme management: it demands an agile and assertive leader capable of thriving in fast-paced, high-stakes environments with global customer exposure. The ideal candidate will combine deep Programme Management best practices knowledge with a fierce commitment to delivery and adaptability to changing priorities and constraints. This is an opportunity to influence some of the most cutting-edge products in aerospace, interact regularly with our executive leadership team and global customers, and leave a meaningful impact on our industry-leading product offerings. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. -Define and assess, within the scope of their authority, the objectives of the members of the IPT. -Lead the IPT to ensure the execution of then programme under their management. -Validate the major deliverables submitted by the IPT Members If the scope of activity concerns several programmes there will be these additional responsibilities: Contribute to the construction of the strategic plan and to the elaboration of financial forecasts across the scope of activities. -Monitor PROMPT deployment and application, especially during internal reviews and follow up closure of actions associated to critical or major deviations. -Evaluate the maturity of the Programme Management process and implement continuous improvement actions / workshops within the scope of activities, Build and manage a team of Programme Managers / Project Coordinators -Define objectives for each programme manager and allocate appropriate resources according to the strategy and challenges of the Business Unit. -Ensure with each functional department manager that the objectives and resources of the IPT members are compatible with the challenges of the programmes under their responsibility. -Lead and Evaluate the performance of the team. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. Proven Programme Management experience managing large, complex programmes within aerospace, automotive, or a similarly regulated industry. Bachelor's degree in business, Engineering or related field; PMP, APM PMQ, PgMP or equivalent preferred. Strong understanding of technical and regulatory standards for aerospace products. Knowledge specific to aircraft seating is highly desirable. A "street fighter" mentality demonstrating tenacity, grit, and the willingness to challenge the status quo to achieve results. Prior experience in managing international clients and understanding of cross-cultural communication and business practice. Direct experience with the design, manufacturing, or certification processes specific to aerospace seating products. Knowledge of Lean, Six Sigma, or other CI methodologies is beneficial. Ability to work effectively with diverse, global customers, skilfully manage differing priorities, and maintain composure in high-pressure situations. Ability to distil complex programme status or situations into executive-level summaries, and present in a clear, persuasive manner to various stakeholders. Demonstrated ability to make fast, informed decisions based on evolving data, especially under conditions of ambiguity and shifting priorities. Strong negotiation and interpersonal skills, with the ability to diplomatically manage competing interests and prioritise effectively. A growth oriented leader who can embrace new challenges, continuously learn and mode resilience for the team. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: Monday - Friday 7:00am - 3:00pm Alternate weekends as overtime if required Job ID:6481 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

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