Customer experience jobs in Brentwood - Page 3Create job alerts

Head of Customer Experience and Operations (0004-26) - Derby, DE22 1GBAbout the UniversityWe have one simple promise – to make a positive impact. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth thr

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. The role involves managing various store operations, including customer service and clinical activities like patient pre-screening.

The position is part of a vital initiative aiming for efficient and consistent customer experiences in Birmingham. A local government council in the UK is offering a secondment opportunity for individuals to join the Customer Experience Programme. This role focuses on transforming services to ensure

You will manage store operations, ensure exceptional customer experiences, and develop your team. Ideal candidates will possess retail management experience, strong commercial acumen, and excellent customer service skills. A luxury retail brand in Greater London seeks an experienced Assistant Store

Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fast-paced environment. A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation‑inspiring complex change, e

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. Define end‑to‑end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, ass

As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and pe

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Travel Customer Experience Representative.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading UK retailer is seeking a Store Manager to oversee shop operations and ensure excellent customer service. The Store Manager will lead a team, being accountable for delivering on customer and financial outcomes while anticipating issues that could arise. Candidates should have a strong leade

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

A global logistics leader in the UK is looking for a Customer Experience Manager to drive improvements in customer satisfaction and manage cross-functional teams. The ideal candidate will have expertise in supply chain strategy, strong leadership skills, and a customer-centered approach.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Whatever your role in and around the store, everything you do will be focused on the customer experience. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. Whatever your role in and around the store, e

Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. Multi‑channel experience of future‑state customer propositions covering service across

A growing sportswear brand in Greater London is seeking a Retail Associate to engage with customers and provide outstanding service. Essential qualifications include customer service skills and a passion for retail.

Ideal candidates will possess strong creative skills, excellent customer service abilities, and previous experience in retail. A renowned cosmetics brand is seeking a Senior Stylist for their St Pancras location, providing welcoming and personalized service to customers.

The role involves delivering exceptional customer experiences, managing store profitability, and achieving sales targets. Ideal candidates will demonstrate strong leadership and people management skills, alongside experience in performance analysis using tools like Power BI.

A leading retail company located in Greater London is seeking a Department Manager to oversee a store department while ensuring excellent customer service. The ideal candidate will be an experienced manager with strong leadership skills and a proactive attitude.

The ideal candidate will have a strong background in customer service, effective selling skills and the ability to foster inclusive experiences. This role involves demonstrating products, enhancing customer experiences, and contributing to overall commercial success. A leading retail brand in Greate

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

The Customer Experience Team are the first point of contact by phone, email and in person. We anonymise all applications received to reduce conscious and unconscious bias, enabling every application to be reviewed on the knowledge, skills and experience shown in your application. At SHP our strength

The ideal candidate should have a strong customer service focus, a positive outlook, and a genuine passion for fragrances. Responsibilities include delivering exceptional customer service, building strong client relationships, and meeting sales targets. Previous experience in retail is preferred but

The ideal candidate will be a brand ambassador, meeting personal sales targets and delivering exceptional customer experiences. Strong sales skills and previous retail experience are essential, alongside effective communication abilities.

Success in this role involves delivering timely, accurate outcomes and maintaining high-quality customer service standards. A global education organization is seeking an Advanced Associate in Professional Services to manage certificate replacement requests and support customer inquiries.

As a Sales Advisor, you'll provide outstanding customer service, assist with deliveries, replenish stock, and merchandise garments to enhance the shopping experience. This role requires a customer-focused approach, a genuine interest in fashion, and good communication skills.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. Our Customer Experience team are often our customers’ first point of contact; the firs

A global fashion retailer in Greater London is seeking a Head of Retail to champion the retail team, ensuring exceptional customer experiences and strong commercial performance.

Role responsibilities include achieving KPIs and ensuring customer satisfaction throughout the shopping journey. Ideal candidates will be team players with strong customer service skills and a passion for retail. A leading sportswear brand in the Cherwell District is seeking retail associates who ca

Be part of shaping the customer experience at one of the UKs busiest and most iconic stations. Represent NR on customer service and customer impact matters. You’ll lead stakeholder engagement, manage key relationships and represent Network Rail on customer service matters, always keeping the custo

Customer service experience in travel, hospitality, or a related field preferred. Luxury Travel Consultant – Customer Experience (Remote). Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

Proven experience leading engineering teams focused on customer experience and digital products, ideally within e‑commerce or consumer technology. As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers

A leading fashion retailer in Greater London is seeking a dedicated Style Advisor to enhance the customer experience. In this role, you will connect with customers, promote products, and provide tailored styling advice. Responsibilities include greeting and assisting customers, operating the POS sys

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. The ideal candidate should have a proven track record in customer care leadership, excellent communication skil

The role involves optimizing clients' CRM strategies, leveraging technology for enhanced customer experiences, and collaborating with project teams. Ideal candidates will have experience in CRM, strong problem-solving skills, and excellent interpersonal abilities.

Global Customer Experience Specialist.

The ideal candidate will have retail management experience and excel in customer service.

From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies.

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. We’re looking for a senior, hands‑on Head of Customer Experience to own and elevate the end‑to‑end journey for our customers across all ch

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

With competitive compensation and a range of employee benefits, this position is ideal for those with supervisory experience and a passion for customer service. The role involves ensuring a high standard of customer care, driving performance through training, and maintaining the shop's cleanliness a