Customer insight jobs in Greenford - Page 3Create job alerts

Proven experience in a customer insight or analytical role, ideally within the. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Own and deliver regular and ad hoc reporting on key customer K

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. Partnering with marketing and commercial teams

Collaborate with internal teams — including Insight, Marketing, Finance and other business units — to deliver a cohesive customer experience. Promote the organisation’s full range of insight‑based and consultancy solutions to maximise client value. Deliver online and face‑to‑face present

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Have a strong understanding of our NPS, brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. Help to develop a new segmentation model in order to understand our customer performance better. Experience in customer LTV / economics.

This role involves leveraging customer insights to drive business performance, requiring strong analytical skills and a commercial mindset. The ideal candidate will excel in data analysis and communication, translating insights into actionable recommendations for senior stakeholders. A major online

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

You will drive an approach that grounds our customer solutions and our internal decision making in data and insight, driving continuous improvement and identifying new opportunities for value creation. Job title - Director of Data and Customer Insight. You will work closely with the client success t

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. A brand-new position has become available for a permanent Customer Insight and Quality Analyst to join a global organisation in Hampshire.

Proven experience in a customer insight or analytical role, ideally within the. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Deliver actionable insights to marketing, CRM, and product tea

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

A leading global solutions provider is seeking a Customer Insight Analyst in the City of Westminster. Responsibilities include developing KPI dashboards, partnering with teams to translate data into actionable insights, and expanding datasets across global markets.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. We are recruiting a Senior Commercial and Customer Insight Manager for a high‑gr

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. Build relat

A leading grocery distribution organization in the UK is seeking a Director of Data and Customer Insight to lead their data-driven transformation. Ideal candidates will have extensive experience in data modeling and a proven track record in delivering insights that drive performance.

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

A leading low-cost airline is seeking a Customer Insight Analyst in Luton. You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. This full-time role focuses on delivering customer analytics to inform business decisions.

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. Senior Customer Analyst – Loyalty, Retentio

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. Customer I

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. If you’re passionate about using data to elevate customer experience and want to see your insights shape real‑world outcomes,

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

Integrate new customer data sources into merchandising reporting, including Customer Data Master, Customer Data Platform, and Voice of the Customer systems. With continued investment in our enterprise data platforms, you’ll play a key role in transforming customer data into meaningful insights. RS

Collaborate with internal teams — including Insight, Marketing, Finance and other business units — to deliver a cohesive customer experience. Strong commercial awareness and understanding of customer challenges. My client, a well‑established organisation within the commercial sector, is seekin

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. Articulate insights, make recommendations, and help develop strategy, providing interpretation and decision support rather than modelling. Build and maintain strong client relationships, acting as a

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by delivering robust analysis and compelling data‑driven storytelling. Proven experience in Customer/Marketing Analytics - understanding ho

Direct message the job poster from Insight Select. Proven experience in developing and executing customer service strategies that align with business objectives. Proven track record in managing customer service teams, improving service delivery, and achieving KPIs.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

Senior Insight Analyst (Customer & Marketing). Proven experience in Customer/Marketing Analytics – understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and transl

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vi.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vi.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you wan

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vi. It's our mission to provide an outstanding customer experience.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you wan

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vit. Its our mission to provide an outstanding customer experience.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Pick up parcels from your loca

To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products xrnqpay are transported safely to the customers' premises, treating their freig.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Pick up parcels from your loca

It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. As this is a customer facing role, good comm