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Role: Customer Insight Manager (CX) Salary: Up to £70,000 Location: London - 2 days a week onsite About the Company: Join a prominent and respected insurance company, working on transforming the ...

Customer Insights Specialist Client Location: London - Hybrid Starting: 2nd January 2025 Salary/Pay Rate: £25.60p/h PAYE Duration: Until 31st December 2025 Job Description: Are you an insights ...

Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. * Product Planning and Definition

Customer Insights Analyst SaaS Our client is world renowned American software giant that provides innovative software packages across the globe to everyone, from Enterprise tech conglomerates to ...

... Insights AdTech platform, build relationships with some of the world's leading enterprise companies and immerse yourself in the world of financial customer data and advertising! The Company: * Over ...

As a Customer Insights Specialist , you will help develop research briefs, questionnaires, and discussion guides (both quant and qual), analyse the results, and present findings to stakeholders in a ...

Undertakes or commissions research that provides valuable insight and analysis for business stakeholders and supports optimisation of all customer journeys to drive advocacy, loyalty and an ...

As a Senior Design Insight Analyst, you'll be responsible for embedding a data-driven approach to the design of change. Leveraging the Group's wealth of customer data to apply advanced behavioural ...

Assistant Customer Service Manager / London / Full time / permanent My client, a leader in the luxury office space, are looking for an Assistant Customer Service Manager to join them in their London ...

Share your valuable insight with the rest of the team regarding customer needs and feedback. * Review internal processes and system (Freshdesk etc) and highlight consistent problems. * Customer ...

Hayes, UK (Remote with visits to site occasionally) Permanent role Key Responsibilities: • Gather and analyse data on market trends, competitors, customer insights, and industry news to drive ...

The purpose of the role is to lead European ecommerce and customer analytics and insights. You will be responsible for transforming data into actionable insights that drive growth, optimize the ...

Media Insight Analyst Job Type Permanent Salary: Up to £40,000 - £42.000 Location: London Hybrid ... customer event-level data, media data, third party data and much, much more. Their data is ...

The Role As an Insight Manager, you'll be responsible for managing projects from client brief ... If you're looking to be part of a team that values transparency, customer obsession, and innovation ...

Use customer insights and data to inform and optimise lifecycle activity, driving product engagement. * Work in partnership with Marketing and CRM to develop and manager customer lifecycle ...

Build new data capabilities in areas such as customer profiling, segmentation, demand forecasting, and supply chain optimization. * Develop a comprehensive data insight playbook. * Enhance delivery ...

Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Prospecting, Loyalty / VIP, community programmes and other emerging channels that unlock * Set ...

Track KPIs, such as ecommerce revenue by channel, Average Order Value (AOV), conversion rates, exit rates, bounce rates, active customer counts, and Return on Investment (ROI); leverage insights to ...

Contribute to other types of projects - e.g. qualitative or experimental research, customer insight trackers * Design high-quality questionnaires and other research materials * Contribute to ...

Customer Insights & Reporting : * Ensure accurate data entry and record-keeping. * Analyse customer feedback and service performance metrics to identify trends and areas for improvement. * Provide ...

Communicate customer insights and feedback to relevant teams to drive product and service improvements. * Foster a customer-centric culture within the organization. Reporting and Analysis: * Analyze ...

Customer Insights: Gather feedback from customers and retail staff to provide valuable insights for product development, marketing strategies, and customer preferences. Team Leadership ...

You'll manage the end-to-end product lifecycle, using customer insights and data to build customer wellness and behavioural change improvement journeys in mobile and web products. Collaborate with ...

Dot Digital, Microsoft Customer Insights, including with the build of automated email programmes. This is an exciting time to join us as we finalise the set-up of new organisation-wide CRM Microsoft ...