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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints.

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades. Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product

Building a genuinely best-in-class product transforming how businesses handle customer conversations. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Voice AI customers, working hands-on to get complex environments liv

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Docum

My client are looking for a talented and motivated Customer AI Analytics Manager to help execute the data literacy strategy across the business by enabling self-service dashboard access on curated data, and act as the Forward Deployment Expert for the organisation. If you are interested in this Cust

You will take ownership of a customer training function, leading a team of instructors and ensuring the. Manage stakeholder relationships, including internal teams and external customers. Contribute to commercial training proposals and customer feedback loops.

Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest. CUSTOMER DATA AND INSIGHTS MANAGER ESSENTIAL SKILLS. They offer a collaborative, people-focused environment and are looking for someone to take ownership of customer data processes,

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

This role will own the end-to-end program - from creating customer stories to enabling sales with references and driving joint customer promotion. Customer Advocacy & References Program Manager. Manage reference requests and customer engagement.

I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Customer Success, Account Management or Relationship Management.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

This is a high-impact Customer Success Manager role at the heart of the business, responsible for shaping long-term client relationships and ensuring customers achieve maximum value from the platform. Customer Success & Implementation Manager. Act as a strategic advisor throughout the customer lifec

Customer Training Manager (Engineering). We are supporting a globally recognised engineering organisation in the search for a Customer Training Manager to lead the delivery of technical training on complex, safety-critical products. This role is not suited to general L&D profiles — we’re looking

Customer Sales Manager / Customer Relations Manager required at our Thames View Care Home in Thames Ditton! Care Home Based (37. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we wan

Your enthusiasm for our brand and for making customers feel truly valued will be infectious as you carry out your responsibilities:. Accompany your customers as they get to know their home during its construction. Showcase our thoughtfully-designed homes to customers after they’re built, so they u

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. The Operations team are responsible for the on-boarding and implementation of our technology ac

A high-growth fintech infrastructure company in the UK is seeking a Remote Customer Success Manager to manage enterprise customer relationships and drive retention and expansion. The ideal candidate should have 2-3 years of experience in Customer Success or Account Management, strong relationship-bu

Brook Street in Tonbridge and Malling is seeking a Customer Success Manager to act as the main point of contact for key customers. Responsibilities include onboarding new customers, managing fulfilment schedules, and direct management of customer service staff. The candidate should have 3 years of e

As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Customer Onboarding Manager to join our dynamic Onboarding team. Work closely with Sales and Cust

As a Senior Customer Solutions Design Manager (Contact Centre Specialist), you will lead consultancy‑led discovery and translate customer outcomes into deliverable contact centre solutions. Customer governance and value realisation: VoC/NPS frameworks, benefits tracking, health scoring, escalation

Customer-Obsessed: Everything we do is with the customer at the center, we go the extra mile to deliver a 5-star customer experience and view our customers success as our own. Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customer

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies, or references. As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time,

Strong customer experience / order management leadership with a customer‑led mindset. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Ensure CX teams are trained in accordance with global standards and have

A global information and analytics company is seeking a Customer Success Manager to maximize customer value through effective onboarding and strategic guidance. This role involves monitoring customer health, delivering regular business reviews, and advocating for customer feedback. Ideal candidates

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commerc

As part of our London-based team, you’ll be the face of Ringover for our UK customers. Collaborate with Sales, Product and Engineering to relay customer feedback and feature requests. Customer Success, Account Management or post-sales SaaS role.

Customer Success Manager - Financial Software page is loaded## Customer Success Manager - Financial Softwareremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR-0104766**Your work days are brighter here. Our Customer Success Ma

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Succes

Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Roleplay with the H

We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Design and deliver best-practice recommendations that drive product utilization and customer ROI. Identify upsell and cross‑sell opport

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. Build and maintain multi-level relationships within

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging s

A leading PropTech organization in the United Kingdom is looking for a Customer Success Manager to design and deliver a client engagement strategy. You will build long-term client relationships, monitor satisfaction, and analyze data to enhance the customer experience.

As a Graduate Customer Success Manager at Wealth Dynamix, you will undergo full training in Wealth Dynamix software solutions and play a key role in delivering digital transformation solutions to clients in the wealth management industry. Graduate Customer Success Manager - Fintech - SDLC. Graduate

As a Customer Success Manager, you will provide top quality post‑sale support on customer inquiries for content syndication, display advertising, and data services. As CSM, you will work closely with Anteriad customers, Customer Success Managers, Sales Directors, and the Operations team. Work in t

Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Comfortable with testing new approaches to drive customer engagement

We have a very exciting opportunity for an experienced and proactive Customer Relations Manager to join our team on a full-time, permanent basis for our newest development, Meadowhill Care Home. You will work closely with the Home Manager and Head of Sales and Marketing to generate enquiries, conver

A technology-focused company tackling food waste is seeking an individual for a role in their European Operations team based in the UK.The successful candidate will manage and grow the client portfolio, ensuring smooth implementation of the company's innovative technology.ANONYMIZED NAME] values can

Host calls with customers to help them onboard, learn best practices, and educate them about new features. Help grow a customer success motion and everything that comes with it. Build scalable ways of educating customers about new features, such as holding webinars and writing content.

Customer Success Manager, Enterprise page is loaded## Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185JLL empowers you to shape a brighter way. About the Role:**Our

As a Customer Success Manager, you will be responsible for ensuring our clients derive maximum value from our premier pricing SaaS solutions, guide customers through onboarding, provide strategic account management, deliver ongoing education and engagement, drive renewals and expansions, and serve a