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Job Title: Account Manager Location: Croydon, UK (with flexible remote working options) Reports to: Chief of Staff About Us Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we’re scaling rapidly and need a skilled Account manager to support us on this ambitious journey. Role Overview This hybrid role blends strategic account management with proactive sales responsibilities. We’re seeking a relationship-driven Account Manager who excels in nurturing clients, ensuring retention, and identifying growth opportunities, while also demonstrating confidence in generating new business. The ideal candidate will build strong client connections, deliver exceptional service, strategically upsell across portfolios, and actively contribute to new business acquisition. This is a hands-on, growth-focused role ideal for someone who thrives in both account stewardship and sales execution. Account Management & Client Success • Maintain and grow client relationships to secure contract renewals and long‑term partnerships. Comfortable with cold outreach and proactive prospecting to drive account growth, and confident on the phone when engaging new and existing clients., • Strengthen client engagement through active communication, trust-building, and outstanding service., • Manage inquiries, address client needs promptly, and ensure high satisfaction across all accounts., • Visit clients on-site as required, nurturing stronger relationships and understanding site-level needs., • Communicate site changes to internal teams (Operations, Driver Support) and support implementation activities. Sales & Revenue Growth • Identify upsell opportunities across client portfolios to maximise revenue and value., • Confidently recommend additional products or services aligned with client needs., • Request referrals, introductions, and leverage client networks to generate new business opportunities., • Collaborate with the Sales and Commercial teams to support lead generation and proposal development., • Contribute to building and managing a pipeline of sales opportunities., • Support proposal writing, value propositions, and pitch preparation as part of the sales cycle. Key Responsibilities • Expand, maintain and grow client relationships to ensure contract renewals and long-term partnerships., • Strengthen client engagement by building trust and providing exceptional service., • Identify opportunities for upselling across clients' portfolios to maximise value., • Collaborate with the sales team to drive new business opportunities and enhance overall growth., • Handle inquiries and requests from customers and address their needs., • Visit clients on-site as and when needed., • Communicate any site changes to internal teams such as Operations and Driver Support. Skills & Qualifications Essential • 3–5 years of experience in account management, customer success, or sales., • Proven ability to engage clients strategically, identify opportunities, and drive retention., • Experience within a sales-driven environment, including upselling or closing deals., • Strong communication skills (written and verbal), with the ability to influence stakeholders., • Excellent organisational skills and attention to detail, with ability to manage multiple relationships., • Ability to analyse account performance, identify trends, and act on insights., • Competency in Microsoft Office (Excel, Word, Outlook, PowerPoint)., • Familiarity with CRM systems, data accuracy, and maintaining quality pipelines Preferred • Proven track record of meeting/exceeding quotas, winning renewals, or driving revenue., • Experience in tech, parking, mobility, real estate, or hospitality sectors., • Comfortable asking for referrals and building extended networks. What We Offer • Competitive Salary & Benefits: Reflective of your experience and designed to support your professional growth and well-being., • Flexible Working Environment: Work from our Croydon office with flexibility to work remotely as needed., • Career Development Opportunities: Training and development, with access to industry events and the chance to grow with a scaling company., • Impactful Work: A meaningful role that makes a direct impact on Hozah’s mission to transform parking and mobility, contributing to the wider vision of smarter cities. Why Hozah? At Hozah, you’ll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you're looking to make a real difference in transforming the future of mobility (and enjoy a friendly office dog), we’d love to hear from you. Join us and be part of this exciting journey!

Join Robert Dyas: Shape the Future of Our E-commerce Growth! The Opportunity We are seeking a proactive and results-driven Dropship Vendor Manager to join our Retail Support Centre in Wimbledon. Dropship (DSV), where physical stock is held and dispatched directly by our Supplier partners, is a strategic priority and central to the growth of E-commerce within Robert Dyas over the next five years. Product ranges within DSV include Small and Medium Domestic Appliances, Consumer Electronics, Garden Furniture, Indoor Furniture, and Garden Buildings. What You'll Be Doing Reporting to the Head of Dropship Vendor Management, you will take responsibility for the operational relationship with DSV suppliers for your category. Your main duties include:___ • Managing the day-to-day operational standards of your DSV suppliers., • Onboarding new suppliers to the Robert Dyas dropship systems., • Ensuring adherence to strict Service Level Agreements (SLAs) to guarantee excellent customer service., • Building relationships with major suppliers and attending Quarterly Business Reviews (QBRs) to review performance and agree on improvements., • Creating and reviewing reports to measure and rank supplier performances. The ideal candidate will be Grounded & Resilient and demonstrate Initiative in finding straightforward solutions to problems. • Proven track record of supplier relationship management., • Working knowledge of Dropship (DSV) operations., • Ability to work autonomously and make decisions., • Strong influencing & negotiation skills., • Proficiency in advanced Excel/Google work sheets and the ability to quickly analyse data., • Excellent written and verbal communication skills, and excellent attention to detail., • Ability to manage projects to set timelines. Aside from a fantastic team and friendly working environment, you can look forward to: • Time Off: 26 days annual leave (plus bank holidays)., • Generous Discount: Colleague discount in all Theo Paphitis retail businesses (Robert Dyas, Ryman, Boux Avenue, and London Graphic Centre).___, • Financials: Bonus incentives, a pension scheme, and free life assurance (after qualifying period).___, • Culture & Development: Regular social events, sample sales, investment in learning and development, and a colleague wellbeing and mental health programme.___ Apply Now and become a key part of our E-commerce success story!

The Role Offgrid Energy Labs has developed ZincGel®, a proprietary sealed zinc-bromide battery designed for 6-16 hour storage with no thermal runaway, no critical minerals, and manufactured in the UK. We are at the point where technology leaves the factory and enters the real world. You spearhead it. You own the full customer journey, from first-site survey to live operation, performance reporting, and repeat deployments. You commission our first pilots in the UK and build the deployment playbook that scales commercially. This is a leadership role with direct access to co-founders. What You Own Six clear ownership domains. No ambiguity about accountability. 1. End-to-End Deployment Delivery: You are accountable for every deployment from site survey to live handover. Not a contributor to someone else’s project, you are the owner. • Define system architecture per site: battery, BMS, EMS, inverter, solar, monitoring stack, • Manage procurement, logistics, delivery scheduling including battery transport, • Lead Factory Acceptance Test (FAT) at Hook and Site Acceptance Test (SAT) at each customer site, • Supervise first energization and initial cycling under controlled, safe conditions 2. Compliance & Site Safety: You own the compliance process for every deployment. Nothing is energised until you have signed off. • Commission and manage COSHH and DSEAR assessments; brief specialist consultants, review outputs, implement controls, • Produce site-specific RAMS; submit to site host H&S and manage approval, • Ensure gas detection, ATEX-rated ventilation, secondary containment installed and verified before first charge, • Obtain BS 7671 Electrical Installation Certificate from independent inspector, • Maintain live compliance documentation register across all active sites 3. Customer & Partner Management: You are Offgrid’s face to every site host and external partner. Pilots become long-term customers because of the relationship that we build. • Own site host relationship end-to-end; manage expectations, resolve issues, • Manage all site contractors (electrical, civil, solar): appoint, brief, supervise, hold to program and quality, • Manage technology vendors and R&D (BMS, EMS, inverter suppliers) against support obligations, • Coordinate with H&S consultants, insurers, certification labs, ADR carriers 4. Monitoring, Data & Reporting: You define and operate the data program that proves ZincGel® operations at customer sites. • Define monitoring architecture per site: channels, resolution, remote access, alerting, • Collect and track cycle data, round-trip efficiency, capacity fade, temperature profiles, • Produce monthly customer performance summaries and quarterly technical reports for regulatory/investor evidence base, • Maintain remote visibility of all live systems; first-line response to alarms and performance anomalies 5. O&M & Field Service • Schedule and execute monthly preventive maintenance across all live sites, • Diagnose and resolve field issues remotely where possible, on-site where required, • Maintain all safety systems (gas detection, ventilation, alarms) always verified operational 6. Product Feedback & Playbook • Translate field observations into structured product insight for R&D team, minimum monthly field report to CTO, • Document deployment process into repeatable playbook: site survey, architecture, compliance, procurement., FAT/SAT, commissioning, handover, O&M, • Iterate/review playbook after each deployment Who You Are Defined by what you have done, not where you have done it. Non-Negotiable • You have deployed at least one BESS at a real site. Not designed. Not modelled. Installed, commissioned, and handed over., • You are hands-on. You pick up a multimeter. You stay on site until the problem is solved. You do not delegate the hard parts., • You have managed contractors and site stakeholders simultaneously and held them to standard without a senior manager doing it for you., • You understand deploying a system that is not yet fully certified. You know the difference between what the law requires and what the standard requires, and you have navigated that gap in practice. Strongly Preferred • Experience with non-standard battery chemistries (flow, zinc-bromine, sodium-ion, iron-air), this is a strong differentiator, • Background in data center or critical infrastructure energy systems, • Product mindset: field observations change how you think the system should work; you feed insight upstream, not just into reports, • Startup or early-stage experience: no playbook, few resources, high ambiguity; you create processes as needed. Technical Baseline • Electrical competence to BS 7671 18th Edition or equivalent (qualified or strong field-gained working knowledge), • Hands-on experience with DC/AC power systems, hybrid inverters, BMS/EMS integration, • Degree, HND, or apprenticeship in electrical engineering, energy systems, mechatronics or equivalent demonstrated experience, • Working familiarity with UK battery safety frameworks: RAMS, COSHH, DSEAR, IEC, UL (not specialist-level, but not starting from zero), • Track record managing technical projects end-to-end: scope, procurement, program, handover in field/industrial environment Why Join • Real technology, real stakes. ZincGel® is being deployed for the first time. Your deployments generate critical data on how this technology reaches commercial scale., • Founding-team ownership. You work directly with the founders. Your decisions shape the company., • The right moment. First cells manufactured Summer 2026. Followed by first deployments. You are here before the playbook exists, and you write it., • A problem worth solving. Long-duration storage is one of the hardest unsolved problems in the energy transition and a massive commercial opportunity. This role puts you at the center of it.

Job Title: Shift Engineer\n\nPurpose of the job:\n\nTo ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, HV, PDU’s, CRAC units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data.\n\nThe Shift Technician is responsible for liaising with the Shift Manager to ensure delivery of the requests is within the timescales expected. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times\n\nTo control and implement deliverables against all allocated Customer Specific Service Level Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes.\n\nKey Responsibilities\n\n * Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items.\n\n * The individual must work in a safe manner at all times and escalate any incidents or Hazards as soon as reasonably practicable to your line manager.\n\n * Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Escalate any concerns or issues to your Shift Manager.\n\n * Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works.\n\n * Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to Shift Manager and the contract administrator.\n\n * Ensure that Method Statements and Risk Assessments are prepared, and used for all tasks undertaken to ensure safe working practices at all times.\n\n * To develop a good working relationship with all members of staff and the Client representatives.\n\n * Ensure the provision of a Safe and Healthy working environment. To include the wearing of uniform and PPE at all times.\n\n * Ensure up to date shift logs are kept at all times including site associated Log Books.\n\n * Ensure that all Critical areas are locked at all times and are kept in a clean and tidy condition.\n\n * Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance. Ensure permits & Risk Assessments are issued and adhered to.\n\n * To arrange and provide holiday and sickness cover at short notice and be flexible in their working patterns.\n\n * To remain on site until a full complement of shift persons are present.\n\n * To undertake lone working when and where required\n\n * Ensure awareness and compliance to the contractual KPI’s/SLA’s is undertaken.\n\n * Participate in any best drill drill/scenario type training and any technical assessment tests.\n\n * To perform any other duties within your skill set as delegated by your Line Manager\n\nEducation/Person Specification:\n\n * Qualified in either Mechanical/Electrical/Refrigeration Building Services maintenance from a recognised institution\n\n * Strong skills on Building Management Systems would be an advantage\n\n * Working in a critical environment – data centre experience\n\n * A good, all-round knowledge of Generators, electrical systems, UPS, Chiller Heating & Ventilation / Air Conditioning and building management systems and their methods of control

Account Manager\n\nHybrid working three days in the office\n\nRole Overview\n This is a hybrid account management and business development role. The position requires a commercially minded and relationship focused account manager who can retain and grow existing clients while also supporting new business generation.\n\nThe role involves owning a client portfolio end to end, identifying growth opportunities, requesting referrals and actively supporting pipeline development. It is suited to someone who enjoys balancing account management with business development in a fast growing technology environment.\n\nKey Responsibilities\n\nAccount Management and Client Success\n\nOwn and grow client relationships to secure renewals and long term partnerships\nBuild trusted relationships through regular communication strong commercial awareness and high quality delivery\nManage client enquiries and resolve issues quickly to maintain high satisfaction\nVisit clients on site when required to strengthen relationships and understand their needs\nCommunicate account and site changes to internal teams and support implementationBusiness Development and Revenue Growth\n\nIdentify and deliver upsell opportunities within existing client accounts\nRecommend additional products or services based on client needs and usage\nRequest referrals introductions and testimonials to support pipeline growth\nSupport outbound activity including contacting prospective clients where required\nQualify opportunities through discovery conversations and support handover to sales teams\nWork with sales and commercial teams on proposals pitches and value propositions\nSupport the development and maintenance of a healthy sales pipeline in the customer relationship management systemIdeal Candidate Profile\n\nExperience and Skills\n\nThree to five years experience in account management customer success or sales\nExperience managing client portfolios and supporting retention\nComfortable working in a commercial environment with responsibility for upselling and renewals\nExperience supporting business development activity including outreach referrals and pipeline building\nConfident communicating with clients and prospects by phone\nStrong communication skills with the ability to influence clients and internal teams\nHighly organised with strong attention to detail and ability to manage multiple accounts\nExperience using customer relationship management systems and maintaining accurate dataPreferred Experience\n\nTrack record of meeting or exceeding revenue retention or upsell targets\nExperience in technology parking mobility real estate or hospitality sectors\nComfortable starting conversations with new prospects and building relationships

Assistant Service Manager Franchised Motor Dealership - Coulsdon We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department. We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility. As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time. Key Responsibilities: Support the Service Manager in overseeing daily operations Motivate and guide the Service Advisor team Maintain high levels of customer satisfaction Help drive department performance and profitability Handle escalated customer queries professionally Ensure smooth workflow between workshop and front desk What We're Looking For: Strong experience as a Service Advisor Ready to step into a leadership/management role Excellent communication and organisation skills Customer-focused with a proactive approach Ability to work in a fast-paced environment Package & Hours: £36,000 Basic Salary | £50,000 OTE Monday to Friday, 08:00 to 18:00 Saturdays: 1 in 3 (due to move to 1 in 4) This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department. Interested? Apply now or get in touch to find out more. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

We are seeking a dynamic and driven Case Coordinator for our client’s Expert Witness Department. This role is currently based remotely, working from home. The role of Case Coordinator This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards. The position of Case Coordinator requires: A high level of autonomy Strong stakeholder management A proactive approach to securing direct instructions Maximising income Supporting business growth Delivering excellent customer service Maintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online channels in line with SLAs Prepare, issue, and follow up on quotations and enquiries to secure new instructions and support business growth Negotiate fees, scopes, and delivery deadlines with clients and experts in line with service standards. Work collaboratively with Client Managers to develop new business through proactive follow-up and relationship management Prepare and manage confidential documentation, ensuring accuracy, professionalism, and compliance. Complete thorough handovers to Client Managers upon instruction, ensuring all case details and documentation are in place Maintain accurate and up-to-date records across CRM and case management systems Identify and escalate risks or concerns to the Line Manager promptly Consistently meet agreed sales targets, SLAs, and KPIs Undertake general administrative and other reasonable duties as required The rewards The role of Case Coordinator is a remote working position and the standard hours of work are 9:00am to 5:00pm, Monday to Friday, with no requirement to work weekends or bank holidays and there is on offer: A salary of £25,750 per annum, depending on experience Bonus Structure Access to a company pension scheme Enjoy your birthday off Milestone recognition and long-service awards A confidential 24-hour Employee Assistance Programme to support wellbeing 23 days paid holiday, plus all bank holidays Occasional company social events As a progressive and responsible employer, the Company is committed to supporting a healthy work life balance and promoting employee wellbeing. Qualifications / Experience: Minimum 1 year’s experience in a relevant administrative or professional services role Strong written and verbal communication skills with excellent attention to detail Educated to A-level standard or equivalent Confident IT user (Microsoft Office / Google Workspace); CRM or case management experience desirable Highly organised with strong time-management and prioritisation skills Professional, confident, and client focused with strong interpersonal skills Self-motivated, adaptable, and resilient under pressure Able to work independently and as part of a team, using sound judgement Discreet and professional in handling confidential information Person Specification Strong communication and relationship-building skills Customer focused with high service standards Confident, professional telephone manner Highly organised with strong attention to detail Discreet with confidential information Effective independently and within a team Resilient under pressure, meeting deadlines consistently About the company Our clients’ values are very important to them and are principles which underpin their business strategy, staff recruitment, client service, communication style and how they treat their network of professional psychologists. How to Apply Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you

Astute's Power Team is partnering with a leading provider of Compressed Air solutions to recruit a Sales Engineer for its UK-sales team. The strategically important Sales Engineer role comes with a competitive salary of up to £45,000, pension, overtime opportunities, and 25 days holiday plus bank holidays. If you're a Sales Engineer looking to work for an organisation that values expertise, integrity, and long-term development, then submit your CV to apply today. Responsibilities and duties of the Sales Engineer role Reporting to the National Sales Engineer you will: Propose technical solutions tailored to customer requirements across compressed air solutions Work closely with the tender team to produce quotations and technical documentation Provide technical support to customers and the UK sales team on large-scale projects. Assist the sales team with technical estimates for quotations. Attend customer sites for training, product updates, project meetings, commissioning, and handover Identify and report additional work opportunities during site visits. Represent the business at pre- and post-tender meetings Professional qualifications We are looking for someone with the following: Degree or HND in Electrical/Electronic Engineering (or equivalent) Experience in technical sales or applications within electrical engineering Knowledge of switchgear, metering, or critical power systems (desirable) Commissioning and switchgear experience (desirable). Personal skills The Sales Engineer role would suit someone who is: Technically strong with the ability to translate solutions into customer value Commercially aware with a proactive approach to business development Confident presenting and engaging with customers at all levels Highly organised with strong time management skills. A strong communicator with excellent interpersonal and relationship-building skillsSalary and benefits of the Sales Manager role Salary - competitive. Monday-Friday, 08:30-17:00 (with flexible start/finish times). 25 days holiday plus bank holidays (33 days in total). Pension scheme. INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward

Account Manager Basic Salary £40k to £50k + commission (uncapped) & Benefits Location – Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager position will play an instrumental role in driving continued growth from circa 50 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including their mass notification service and applications. Key responsibilities: • CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets., • First class account management service for our customers to maintain excellent CSAT and NPS targets, • Nurture customers within the account base to ensure a continued robust pipeline of opportunities., • Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis., • Delivering excellent bid and proposal responses with Executive summary and win themes, • Identify potential referrals, and the decision makers within the client organization., • Set up meetings between client decision makers and company’s practice leaders/principals., • Work cross functionally with other departments to improve and enhance the customer experience for all customers., • Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector., • Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: • Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service., • Great Account Management and Account Development skills, • Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue., • Proven track record of consistently achieving and exceeding sales targets, • Skilled in the ability to retain customers and prevent cancellations., • CRM experience essential, (SFDC desirable), • Demonstrable commercial acumen and use of Sales Methodologies

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Customer Success, Account Management or Relationship Management.

Barchester is recruiting a Customer Relationship Manager to join our prestigious care home team.

The Strategic Relationship Manager is responsible for managing and strengthening Evident's (an Xpansiv company) key commercial relationships across the global clean energy ecosystem. The job holder will undertake any other duties or responsibilities as may reasonably be required by their line manage

The Strategic Relationship Manager is responsible for managing and strengthening Evident’s (an Xpansiv company) key commercial relationships across the global clean energy ecosystem. The job holder will undertake any other duties or responsibilities as may reasonably be required by their line mana

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders. As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Act as an

Lead loyalty, referral, review, and advocacy initiatives integrated into CRM journeys, increasing retention, purchase frequency, and turning customers into active brand promoters. Play a central role in shaping the CRM strategy, collaborating with internal teams, external agencies, and technology pa

As a Relationship Manager, you will play a pivotal role in driving revenue growth, expanding existing client relationships, and acquiring new business. Proven experience (3 to 5 years) in corporate relationship experience in B2B business development and consultative sales, ideally in financial servi

As a Customer Relationship Manager, you will be responsible for nurturing and developing relationships with our UK client base. As we continue to expand across the UK, we are looking for a Customer Relationship Manager to join our established and growing team. Excellent communication, relationship��

We are currently recruiting for an experienced Customer Relations Manager to strategically manage an important part of our customer portfolio and a number of key accounts. Are obsessed with customer excellence and believe in making things happen. We're looking for a commercially driven relationship

Proactively identifies potential customers and builds a healthy pipeline; converts pipeline focusing on tailored customer need; nurtures relationships and builds value to develop and grow customer accounts. Building strong customer relationships and delivering customer‑centric solutions. The role

We are looking for a professional sales professional who will support this home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home.You will deliver a full range of sales and marketing approaches to drive

Do you love to provide an unforgettable and enchanting guest experience?.As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel.You will help to create those enchanting moments which sets the tone for their visit, whether they have come

To be an employer of choice - support your team members to develop and be the best that they can be To be a trusted, long term partner that exceeds customer expectations - engage with our little people and parents to make sure we are delivering over and above their expectations To deliver signif

A strong commitment to delivering five-star customer service.

To administer golf bookings using computerised and manual systems, and ensuring all customers are booked in correctly. To feedback any areas of concern or any Health and Safety issues to the Manager. Motivated to serve the public and able to deliver excellent customer care service.

Brigadiers - Senior Receptionist.Senior Receptionist - Brigadiers.Experience - previous in a similar role.Brigadiers are seeking a Senior Receptionist to join their team.The successful candidate will be friendly, personable and passionate about all things food and drink.This is a fantastic opportuni

Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers. As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes su

Experience - Previous experience as Receptionist within a Michelin star restaurant or Fine dinning.Gymkhana are seeking a Receptionist to join their team.The successful candidate will be friendly, personable and passionate about all things food and drink.This is a fantastic opportunity for an experi

A strong commitment to delivering five-star customer service.

The operations manager should have a sound knowledge of the legislative and policy base which guides and underpins statutory Social Work Services.

Part-time / Full-time, Temporary.From £35 per hour (inclusive of holiday pay).Communication Support Worker (CSW).Deaf and hard-of-hearing learners.The ideal candidate will be confident using British Sign Language (BSL), committed to inclusive education, and able to work collaboratively with teachin

School Support Worker - SEN School - Kempston.Join a welcoming SEN specialist school in Kempston as a School Support Worker and gain valuable experience supporting students with SEMH, Autism, and ADHD.This role is perfect for anyone aspiring to careers in clinical psychology, counselling, social wor

Curriculum Team Leader - Carpentry.Full Time (Teaching commitment: 20 hours per week).A forward-thinking further education college in East London is seeking a Curriculum Team Leader (CTL) in Carpentry to support the delivery and development of high-quality construction programmes.This is a key leade

Social Worker - Family Support/Child Protection Team.Family Support/Child Protection.Ongoing (Full-time or Part-time).This ongoing role presents a thrilling opportunity for a social worker keen to make a real difference in the lives of children and families, all while enjoying the flexibility of ful

Maintain professional boundaries while building positive working relationships.

Ability to build positive relationships with children and young people.

Responsibilities include building trusting relationships, supporting a range of activities, ensuring physical well-being, and addressing frustrations.

Building relationships with the children/young people and providing them with high levels of care and support. Maintaining professional relationships with clients, family and external healthcare professionals, and adhering to company policies and procedures.

Do you have experience working within Childrens Residential homes and would like to work with an agency that has homes across the North West? We have lots of shifts to suit your needs.Competitive rates of pay, ongoing training and development.Designated consultant to support you through out.Must hav

Assisting our Project Manager and Registered manager in ensuring all residents receive the highest quality and care and support. As Senior Support Worker, you will work alongside the Project Manager to assist with the coordination and delivery of high quality outcome-focussed, person centred support

Residential Care Worker (RCW) Nights Only .Starting £26,597 rising to £31,869 Progress to senior via x 2 yearly panel progression salary can rise to between £31,870 and 39,159.Join our dedicated team in providing exceptional care and support to children and young people with disabilities, pa

Build positive and trusting relationships as a Young People’s Support Worker.

Childrens Support Worker Location: East Sussex Pay: From GBP16.Shifts: Long days & waking nights available About the Role We are currently recruiting Childrens Support Workers to work with vulnerable young people who present with mental health needs and challenging behaviours.This is a rewarding

Our client, a Greater Manchester council is seeking a Children’s Social Worker to join their Support and Protection Team.Fantastic payrate of £35 per hour!.Are you a Children's Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity!.Re

Are you ready to lead a dynamic maintenance team while making a real difference in public services? If you're passionate about asset management, health and safety, and delivering exceptional customer service, we want to hear from you!. Excellent communication and customer service skills.