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Customer Solutions Specialist Salary up to £28,000 Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Job Title: Class 1 LGV Driver - Category C+E Location: Manchester Salary breakdown per hour: Mon-Fri Basic - £15.75 Mon-Fri +50 Hours - £17.75 Saturdays - £20.25 Sundays - £21.25 Bank Holidays - £21.25 Job Type: Permanent, Full Time Working Pattern: 4 on - 4 off About Bulkhaul Bulkhaul is a global leader in the transportation of bulk liquids, gases, and powders in tank containers. We specialise in providing high-quality logistics solutions to our clients, ensuring the safe and efficient delivery of products across the UK and worldwide. The Role: An exciting position has become available for a full-time Class 1 LGV Drivers based in Manchester mainly within the Yorkshire area and the A1 and M62 corridors. We are currently seeking experienced and dedicated LGV Class 1 Drivers to join our team. As a Bulkhaul driver, you will be responsible for the transportation of bulk powders in box containers, ensuring the highest standards of safety and compliance are met at all times. Key Responsibilities: Ensure the safe and timely transportation of bulk powders across the UK, adhering to all road safety regulations. Maintain a high level of awareness and compliance with all relevant legal requirements. Perform daily Vehicle and Trailer Safety Maintenance checks before commencing any journey to ensure the vehicle is in proper working condition. Timely report any mechanical issues or necessary repairs to the fleet maintenance team. Keep the vehicle clean at all times for spot checks and ensure it's fit for the safe transport of goods. Accurately complete and maintain all relevant paperwork, including delivery notes, driving logs, and compliance records. Ensure all necessary permits and licenses are up to date and carried in the vehicle. Adhere to Bulkhaul's safety standards and follow company procedures for loading and unloading cargo. Ensure that all bulk powder cargo is safely loaded and unloaded according to company procedures and regulations. Verify that tanks and equipment are properly cleaned between loads to avoid contamination. Operate any equipment used in the loading/unloading process, such as pumps or valves, in a safe and efficient manner. Communicate effectively and professionally with clients and site staff during deliveries, ensuring that cargo is delivered on time and in good condition. Address any customer concerns or delivery issues to your Manager and in a timely manner. Follow all Working Time Directive regulations and ensure compliance with drivers' hours and tachograph laws. Daily communication with your Manager to manage driving times and rest periods efficiently to avoid fatigue and ensure safety on the road. Strictly follow all health and safety guidelines, particularly when handling hazardous materials. Participate in safety training and report any accidents or near-misses immediately. Ensure personal protective equipment (PPE) is worn at all times when handling goods. Role Requirements: Minimum 12 months Class 1 driving experience. Must hold a current and valid LGV Class One (Category C+E) driving license, enabling the operation of large goods vehicles, including articulated trucks. Must have completed the required Driver CPC training and hold a valid Driver Qualification Card (DQC). Ongoing CPC training to maintain compliance is essential. Must possess a valid digital tachograph card to accurately record driving hours and comply with drivers' hours and working time regulations. Previous experience in transporting bulk powders is highly preferred, as it requires specialised skills in load handling, securing, and safety protocols. Experience with tankers and the relevant equipment (e.g., pumps, valves) is beneficial. A strong understanding of health and safety regulations, particularly concerning the transportation of dangerous goods, is crucial. Familiarity with PPE requirements and safe loading/unloading procedures is necessary. Good knowledge of UK roads, motorways, and relevant routes to ensure efficient and timely deliveries. Ability to use navigation tools and plan routes in compliance with legal restrictions on driving times. Must meet the physical requirements to safely drive long hours, handle the loading/unloading of goods, and carry out vehicle inspections. Why should you apply? Competitive hourly rate with opportunities for overtime. £31 tax free per overnight subsistence. Wages paid monthly. Company Pension Scheme. Death in Service benefit (£20,000 payable to next of kin). Paid holidays. Comprehensive and ongoing training, including DCPC. Company Uniform and PPE provided. How To Apply: If you are an experienced LGV Driver looking for a challenging and rewarding role with a global leader in bulk logistics, we would love to hear from you. Please submit your application through our careers page. Please click APPLY to be redirected to our careers page to complete your application. Bulkhaul Ltd. is an equal opportunity employer. Candidates with the relevant experience or job titles of: LGV Driver, Multi-drop Driver, Class 1 Driver, HGV Class 1 Driver, HGV Driver, Driver, Heavy Goods Vehicle Driver may also be considered for this role. TPBN1_UKTJ

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain & Contracts Manager based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose This is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience * Experience in a facilities management, helpdesk, or operational coordination role. * Experience working with subcontractors, agencies, or suppliers in an operational environment. * Strong coordination and organisational skills with the ability to manage multiple priorities. * Confident communicator with the ability to build effective working relationships. * Ability to follow structured processes and resolve issues quickly. * Strong attention to detail, particularly around compliance, records, and approvals. * Customer-focused with a proactive and flexible approach. * Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). * Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: * Excellent written and verbal communication in English. * Experience managing and coordinating suppliers, agencies, and subcontractors * Facilities Management training or qualifications desirable. * Experience in FM, helpdesk, or operational support. * Strong IT skills with a willingness to develop further

About the Role Remote - 1 day per week in the office A brilliant opportunity to work in an exiting role on a 0.6 FTE basis (3 days per week). This is a key customer facing role within our client’s operations team. The role will manage a portfolio of customers (Training Providers, Awarding Organisation Centres and key employers) providing continuous engagement and support being responsible for quality, problem solving and engagement within the portfolio. The role is responsible for planning and organising the delivery of end point assessments, and ongoing support and management of Centres within the portfolio. Responsibilities • To provide high-level customer service for customers and internal enquiries via telephone, teams and e-mail, working effectively and timely against tight Service Level Agreements, managing the needs of the customer and being solution-focused if there are any problems., • Ownership of End Point Assessment engagement by managing a portfolio of customers (training providers and employers), using initiative and best practice to ensure excellent customer care consistently through the portfolio., • To lead on monthly/bi-monthly planning and engagement meetings within the portfolio, engaging with a range of senior and multiple stakeholders- offering end-to-end support across the whole apprenticeship journey and report back progress to Operations and Centre Manager., • For approved Centres within the portfolio monitor incoming requests for qualification approval in a timely manner., • For End Point Assessment delivery work closely with customers to ensure expected End Point Assessment dates are accurate, Technical Experts/Registered Assessors are identified early and support the operations support coordinator with the application/induction process., • Identify and progress reasonable adjustments pre gateway., • Provide monthly reports to key accounts as required., • Provide support to all customers on the EPA Pro system, including providing training on how to use the system to training providers and employers within the portfolio., • Support Operations and Centre Manager with onboard and induction of new customers allocated to the portfolio., • Understand and apply Ofqual compliance conditions and work within these when completing gateway audits, ensuring that any assessments are completed within the required timeframes., • Complete gateway audits, planning meetings and allocate End Point Assessors to apprentices as per standard operating procedures., • Report back to Operations and Centre Manager of any capacity and capability issues with End Point Assessors., • Support Centre Management and administration as required and provide confirmation of approval to the Centre within the portfolio., • Communicate the application progress for each prospective Centre to all relevant parties., • Monitor Centres due for re-approval in-line with Centre re-approval process and update Centre details in the system, providing confirmation of re-approval to the Centre., • In conjunction with EQA’s process Centre withdrawals and update the Creatio Green System., • Provide solutions to routine complaints and provide potential solutions for appeals and complex problems to the Operations and Centre Manager. Qualifications, Skills and Experience • Qualified to Level 3 (A Level equivalent), • Evidence of recent Continuing Professional Development and a drive to continually learn., • An understanding of apprenticeships, standards and qualifications/awarding., • Ability to analyse, interpret and present information and data., • Able to work in an evolving business environment, at pace and with quality., • Able to respond positively to change, contributing your own ideas to achieve business aims., • Experience of working in a Awarding Organisation, End Point Assessment provider or Apprenticeship training provider., • Hands on experience of resource allocation / project management / coordination / Operations experience., • Experience in a training/development environment (preferably in a science or technical environment). As our client are a Disability Confident employer applicants should indicate if they consider themselves to be a disabled person. All disabled candidates who meet the essential criteria will get a guaranteed interview. Our client is a fully inclusive organisation and encourage applications from individuals from minority communities

My client, a fast-growing service business based in the Bury area requires a Team Leader for their Customer Service/Billing Department. Reporting to the Ops Manager, the right candidate will provide strong operational leadership; this includes maintaining and enhancing current operational metering processes whilst ensuring my client operates within the agreed key performance indicators and operational objectives Duties of the role will include: • Lead, manage and develop the team to deliver operational excellence., • Plan, prioritise and coordinate team activities to meet service targets and performance KPI’s., • Oversee the successful onboarding of new customers and report on all our current data, resolving any anomalies., • Develop, implement and continuously improve robust operating procedures and controls., • Monitor performance data and provide analysis to drive efficiency and service improvements., • Act as a key escalation point for complex metering issues and customer service challenges., • Provide strategic input to support business growth, system improvements and process innovation., • Deliver regular performance reporting and operational insights to the management team. Desired personal attributes • Strong, confident leader who sets clear expectations and holds others accountable for performance., • Ability to motivate, develop and support team members to achieve both individual and team objectives., • Skilled in conducting constructive performance conversations and managing underperformance professionally., • Highly analytical with the ability to interpret performance data, identify trends and drive improvements., • Proactive in identifying process inefficiencies and implementing practical, streamlined solutions., • Strong decision-making capability, particularly when handling escalations or operational challenges., • Commercially aware, with the ability to balance customer service excellence with business objectives., • Able to work under pressure and manage competing priorities effectively, • Resilient and adaptable in a fast paced, evolving regulatory and operational environment. Experience within the energy sector is an advantage. In return, this role offers career progression, development, and the opportunity to work in a business with a motivated team and environment that promotes progression

Overview An exciting opportunity has arisen for an experienced and driven Technical Manager to lead the technical function across two high-performing food manufacturing sites in the North West. The Dual Site Technical Manager will be responsible for delivering technical excellence, ensuring full compliance with customer, legal, and food safety standards, and driving a culture of continuous improvement across both locations. This role requires a strong strategic mindset combined with hands-on leadership, enabling alignment of technical operations, quality standards, and supply chain integrity across both sites. Key Responsibilities Develop and deliver a cohesive technical strategy across both sites aligned to business objectives. Lead food safety, quality, legality, and authenticity standards in line with BRCGS and customer requirements. Ensure robust HACCP systems are maintained, reviewed, and continuously improved. Lead internal and external audits, including retailer, third-party, and regulatory inspections. Drive continuous improvement initiatives across quality systems and technical KPIs. Act as the primary technical escalation point for both sites. Oversee supplier approval, risk assessment, and raw material specifications. Manage customer technical relationships, ensuring service levels and compliance standards are met. Lead incident managemen Candidate Profile The successful candidate will demonstrate: Significant experience in a senior technical leadership role within food manufacturing (multi-site experience desirable). Strong working knowledge of BRCGS standards and retailer codes of practice. A track record of developing high-performing technical teams. Strong problem-solving capability with a proactive and strategic approach. Excellent communication and stakeholder management skills. Next Steps If you are an experienced Technical Leader ready to take on a strategic dual-site role within a fast-paced food manufacturing environment, we would welcome your application. Please submit your CV directly or contact the details below

Senior Service Delivery Manager - Manchester £90-100k + Benefits As a Service Delivery Manager, you'll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is an exciting opportunity to work with a global delivery account in a first-generation outsourcing environment, enabling transformational change and the rollout of best practices. Duties Build and maintain strong relationships with clients, acting as a trusted point of contact for service delivery and escalation. Implement and manage a service governance plan, ensuring service level agreements (SLAs) are met and continuously improved. Collaborate with internal teams to monitor service status, resolve issues, and deliver high-quality outcomes. Oversee financial performance, including forecasting, invoicing, and cost management, ensuring accuracy and transparency. Represent delivery in client discussions, ensuring contractual obligations and service expectations are met.Skills / Experience Experience in service delivery with a focus on client satisfaction and cost efficiency. Demonstrated ability to manage complex customer interactions with confidence, and maintain strong, trust‑based relationships with challenging clients. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive, solutions-oriented approach to managing challenges and driving improvements

Role: Facilities and Environmental Manager Location: Manchester Pay: £32.33 per hour PAYE | £41.33 Per hour LTD via Umbrella (Inc Holiday Pay) About the Opportunity Our client, a leading social housing organisation, is seeking an experienced and strategic Facilities and Environmental Manager to lead and transform their facilities, environmental and grounds management services across a diverse property portfolio. This is a senior leadership position with both operational and strategic responsibility, overseeing caretaking, mobile cleaning, grounds maintenance and facilities management services. The successful candidate will drive performance, customer satisfaction and value for money, while ensuring full regulatory compliance and high service standards. The Role You will act as the operational and strategic lead for facilities and grounds management services across all defined properties, working collaboratively with senior leaders and customer groups to deliver key business priorities and performance objectives. Key Responsibilities Service Design & Improvement Work collaboratively with customer groups to design and deliver agreed service standards. Develop and maintain cleaning schedules, inspection regimes, grounds programmes and repair processes. Use data and insight to allocate resources effectively and drive continuous improvement. Lead solutions to estate management issues including dumping, vandalism, litter and graffiti in partnership with local authorities and contractors. Support the development of holistic, place-based strategies to maximise social impact and regeneration opportunities.Operational & Contractor Management Manage facilities and grounds maintenance contractors ensuring quality, value for money and statutory compliance. Design and oversee comprehensive programmes of works. Ensure full compliance with Health & Safety legislation and regulatory requirements. Develop, review and implement policies and procedures across the service area. Identify and coordinate new business opportunities relating to facilities and environmental services.Financial & Performance Management Plan and manage budgets for the Facilities and Environmental function. Monitor KPIs to improve cost, quality and productivity. Provide regular performance updates to senior leadership and relevant committees. Ensure compliance with safeguarding, equality, procurement, data protection and financial regulations.Leadership Lead a team of 40–50 colleagues with 3–4 direct reports. Build a high-performing, customer-driven culture. Coach, support and develop colleagues to maximise engagement and accountability. Promote innovation, systems thinking and continuous improvement. Initiate challenging conversations where required to maintain high standards. Champion equality, diversity and inclusion across all services. About You We are seeking a strong, motivational leader who can demonstrate: Significant experience managing customer-facing services within social housing or a similar environment. Extensive experience overseeing facilities, commercial cleaning and grounds maintenance services. Strong knowledge of Health & Safety and facilities-related legislation. Proven contractor, stakeholder and customer engagement experience. Experience developing customer involvement strategies. Strong negotiation and communication skills. Experience presenting to senior leadership or Board-level audiences. Budget management expertise. Strong IT literacy and experience implementing technology-driven service improvements. A degree in a relevant discipline and/or demonstrable senior-level experience. Evidence of continuing professional development. A proactive commitment to equality, diversity and inclusion. You will have a passion for environmental standards, attention to detail and a commitment to delivering services that enhance neighbourhoods and customer satisfaction. Why Apply? Senior leadership opportunity with real strategic influence Opportunity to drive meaningful change across communities Competitive hourly pay and benefits package Collaborative and forward-thinking organisational culture If you are an experienced Facilities or Environmental leader ready for your next challenge, we would welcome your application. For a confidential discussion or to apply, please contact Prakash by calling (phone number removed) or email (url removed)

The Role We are seeking an experienced and commercially driven Key Account Manager to manage and grow a portfolio of strategic accounts within the logistics sector. This role focuses on revenue growth, account development, and new business acquisition while ensuring exceptional service delivery and operational excellence. Key Responsibilities * Achieve and exceed revenue and profit targets across nominated accounts * Develop and deliver strategic Account Plans to drive sustainable growth * Identify and secure new business opportunities * Manage customer contracts, SLAs, and KPIs to ensure service excellence * Act as the main point of contact for key customers, building strong, long-term relationships * Collaborate with internal teams to ensure seamless service delivery * Identify cross-selling opportunities and promote the full range of company solutions * Monitor market trends and competitor activity to identify growth opportunities * Maintain accurate CRM records and produce regular performance reports About You * Minimum 5 years’ experience in Air Freight within the logistics industry * Specialist knowledge of Airfreight Dangerous Goods (Air & Road) * Proven track record of achieving revenue and profit targets * Strong new business development and account growth experience * Excellent negotiation, communication, and presentation skills * Commercially astute with experience managing budgets, contracts, and KPIs * Proactive, self-motivated, and results-driven * Full clean driving licence Working Hours Monday to Friday, 8:30am – 5:30pm (with flexibility as required). UK and occasional international travel may be required

Our client is looking for a Assistant MSV Manager in the Prestwich area. Must have experience managing a team and a proven customer service skill set. Overview: Seeking an experienced and motivated Assistant MSV Manager to join the team. As an Assistant MSV Manager you will be responsible for managing and driving the MSV HUB Advisors. We are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team. If you have the dedication and energy to really make the most of this opportunity, then this could be the start of an exciting journey for you. What we are offering: -Working hours: 42.5 hours per week • 33 days annual leave, • OTE £52,000 per annum, • Full Time/Permanent Experience: • Are you a team player?, • Are you customer focused?, • Do you have great organisational skills?, • Are you competent in Microsoft Software?, • Can you drive the standard in customer care?, • Do you live within a commutable distance to London?, • Do you have a minimum of 12 months experience in the automotive industry? If you are a results-oriented professional with a passion for delivering exceptional customer service, we encourage you to apply. Join the team as the Assistant Aftersales Manager and contribute to the success of our company

Title: Senior Property Manager Location: Manchester Salary: £44,000 The Client Our client are a block management and facilities management company based in Manchester. They offer a professional yet personable approach that puts communication, transparency and trust at the heart of their customer service offering. The Role of Senior Property Manager: You'll take ownership of a manageable portfolio of residential developments, including more complex sites, while also supporting and mentoring other Property Managers. Key Responsibilities of the Senior Property Manager End-to-end management of a residential block portfolio Main point of contact for Directors, leaseholders, and residents. Regular site inspections with clear follow-through Instructing and overseeing contractors for planned and reactive works Preparing, managing, and controlling service charge budgets Working closely with the accounts team to approve expenditure and manage arrears Ensuring full Health & Safety compliance (FRA, EICR, LOLER, etc.) Managing insurance renewals and claims Arranging, chairing, and attending AGMs and residents' meetings Managing major works, including Section 20 consultations Proactively resolving issues and reducing repeat complaints Maintaining accurate records and a clear audit trail What We're Looking For 4+ years' experience in residential block or estate management Proven experience managing complex or multi-unit developments Strong knowledge of service charge budgets and financial administration Confident dealing with Directors, leaseholders, and challenging situations Comfortable working autonomously while contributing to a close-knit team IT literate (Excel and property management systems - Dwellant ideal) Full UK driving licence and willingness to attend site visits Desirable (But Not Essential) Experience with high-rise buildings or cladding remediation IRPM / TPI qualification (or working towards) Previous experience mentoring or managing junior staff What You'll Get £44,000 salary Hybrid working with flexibility once settled Sensible portfolio sizes - quality over quantity Direct access to senior leadership and decision-making Clear progression into wider leadership as the business grows Funding and support for professional qualifications A professional, supportive culture built on trust and autonomy Keywords: Property Manager, Senior Property Manager, FM, Facilities Management, Block Manager, Block Management Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Gleeson is seeking a Freight Business Development Manager to join their client in the Manchester area This role calls for an individual experienced in freight sales Development via Air , Sea and Road . This is working for a entrepreneurial business that has been very successful in the past years and won several awards for there customer service as well as growth as a business , they are looking for a driven Freight Sales Professional who is motivated and wants to build a great reputation within the freight industry. Job Title: Business Development Manager Main Focus : Business Development Salary : 45 - £60,000 Lifetime Commission 15% + Car Key Responsibilities: Maintain strong focus and motivation to meet sales targets. Identify and explore sales opportunities by thoroughly profiling new businesses to understand how we can best support their freight and customs needs. Serve as a positive representative of the company to both internal and external stakeholders. Actively pursue and develop new business opportunities. Oversee and manage the CRM system, ensuring regular communication with current clients and timely follow-ups with potential customers. Showcase a proven history of growing and strengthening client portfolios. Coordinate effectively with customers, suppliers, and international partners. Demonstrate expertise in technical sales and product knowledge. Exhibit excellent communication skills, including the ability to influence and negotiate when necessary.Ideal Candidate Profile: Experience in Sales/Commercial Business Development Experience in Road, Sea, or Air freight Proficiency in ProspectingIndustry : Freight Forwarding At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Depot Manager – Hire & Construction Services Location: Manchester, Great Manchester Salary: £40,000–£50,000 (OTE: £58,000 - £72,500 PA) Bonus: Up to 45% of Annual Salary Benefits: Company Car + Fuel Card Hours: Monday–Friday, 07:30–17:00 Job Type: Permanent A leading national hire business is seeking an experienced General Manager to lead its Trenching & Shoring depot in Manchester. This is a key management role suited to leaders from plant hire, equipment rental or the construction industry who can deliver operational excellence, strong customer service and commercial growth. What’s on Offer: Annual bonus up to 45% of salary (£58,000 - £72,500 per annum overall) Company car + fuel card 22 days holiday + bank holidays (rising with service) Salary sacrifice scheme for additional leave Clear progression routes into senior & regional management Full training & ongoing professional development Full training on equipment and industry relations to Trenching and Shoring Requirements: Experience managing a depot, branch or operational team within plant hire, tool hire, equipment rental or construction Strong leadership skills with the ability to coach, motivate and develop staff Commercially aware with proven experience managing budgets, KPIs and full P&L Excellent customer service and relationship‑building abilities Good knowledge of Health & Safety and operational compliance Highly organised, proactive and confident decision‑maker Full UK Driving Licence Key Responsibilities: Oversee all day‑to‑day operations of the Manchester depot Lead, support and develop the team to maintain a strong, positive culture ranging from engineers to customers. Achieve revenue, profit and KPI targets through effective management and planning Manage P&L, budgeting, cost control and asset utilisation Build strong relationships with regional and national customers Oversee HR responsibilities including reviews, development plans and performance management Implement action plans to improve service, resolve issues and support depot growth Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach or email (url removed) INDNH Thank you for taking the time, we look forward to speaking in the near future

The Company: An exciting opportunity for an Experienced Wholesale Merchandiser, working across the USA market for a fast fashion brand. The Role: Working in a team of 3 other merchandisers and the merchandising manager. Focusing on merchandising our USA export business to major customers. Helping to manage the critical path to ensure key deadlines are met from order to delivery. Collaborate closely with the sales and design teams to ensure smooth pre- and post-sales processes. Serve as the primary point of contact for retail accounts after orders are confirmed. Communicate daily with factories to track orders and gather updates. Partner with the technical team to meet sealing and delivery deadlines, ensuring testing procedures and compliance meet each customer standard. Communicate with internal and customer logistics teams to ensure freight is booked. Maintain accurate records using internal systems and critical path software. Liaise with sales agents to ensure customer requirements are met and timelines are realistic. Input and update data related to orders, delivery timelines, and production statuses. Produce weekly status and KPI reports and liaise with internal departments to support smooth workflow. Attend internal and customer meetings as required, providing updates and taking action. Skills Required: Have experience with USA markets Must have at least 2 years’ experience in a similar role. Keen interest in fashion. Must have excellent customer service skills. Fully computer literate including Excel and Outlook. Good attention to detail and accuracy. Strong communication and organisation skills. Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Customer Service Adviser (Student Support) Pay Rate: £12.79 Location: Manchester Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at M22 4UN (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying £12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April

We now have an exciting opportunity for a Freight Forwarding Business Development Manager working for a worldwide freight forwarding company with the scope to cover the whole of the UK with your client base The role is remote, so we are open on where candidates can be based in the UK as you will be selling air and sea freight services to a nationwide client base With over 70 partner offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. Key Responsibilities: * Generate new business by cold calling prospective customers. * Generate new sales leads and revenue. * Meet with clients face to face, over the phone / Teams etc. * Build / develop relationships with clients * Achieve set targets * Complete all work on time and to schedule including a weekly pipeline * Participate in the organisation of corporate events * Understand calculating costs when tailoring customer rates * Liaising regularly with operations and customer service team. Position Requirements * Proven experience in selling multi modal, but mainly Air, Sea freight services nationally to global clients * Proven track record of sales figures with small to medium companies * interpersonal skills for building and developing relationships with clients * A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment * initiative and the confidence to start things from scratch. * Proficient in Microsoft Word, Excel, Outlook and PowerPoint * Computer Literate * Awareness of opportunities to enable sales and revenue to be optimised. Salary and Benefits * Salary - Circa £50,000 to £60,000 this however open and Negotiable DOE * Commission Structure on life of account * Car allowance £450 per month * Pension * Private Healthcare * Mobile provided * Laptop Provided

Resident Liaison Officer Location: Halifax / Bradford ⏰ Hours: Monday to Friday, 8:00am – 4:30pm Pay: £14.00 per hour / Car Allowance: £10.00 per day / Business Mileage: 25p per mile Contract: Temporary ongoing – with the potential to go permanent We are seeking a dedicated and professional Resident Liaison Officer (RLO) to act as the key point of contact between residents and site teams during improvement works. This is a customer-focused role requiring excellent communication skills, empathy, organisation, and the ability to manage sensitive situations effectively. The successful candidate will ensure residents are fully informed, supported, and confident throughout the works programme. Key Responsibilities: Contact residents prior to works commencing to arrange access and ensure they are fully aware of: The scope of works Timescales Details of the workforce carrying out the works Maintain a high standard of customer care for residents whose homes or external environments are being worked on. Liaise closely with site management and keep residents informed throughout all stages of the project. Offer advice and practical solutions to resolve any issues that may arise. Investigate and assist in resolving Stage One complaints relating to works programmes. Where necessary, escalate and fully brief the Customer Services Manager. Issue and explain Resident Information Packs, ensuring all key details are clearly understood prior to works starting. Co-ordinate and implement support plans following individual or project-specific impact assessments. Ensure residents are inducted in health and safety procedures while works are ongoing. Ensure communications are available in languages other than English where required. Assist in collecting and recording customer satisfaction data as requested by the Customer Services Manager. Conduct regular liaison before, during, and after works via letter, email, telephone, and home visits. Ensure adherence to all customer service policies and procedures. Maintain accurate records and complete all required administration.Requirements: ✅ The ideal candidate will have: ✅ Excellent communication and interpersonal skills ✅ Strong organisational and administrative abilities ✅ Experience in customer service, housing, construction, or a similar environment (desirable) ✅ The ability to handle complaints professionally and calmly ✅ A proactive, solution-focused approach ✅ Full UK driving licence and access to a vehicle Interested? Apply now Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy

IT Analyst – Manchester 35 hours per week | Rotating shifts | Paid overtime available Salary up to £34,000 + benefits Office-based with the option of 1 day a week to work from home We are delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within a professional services environment. Law Firm IT or Professional Services experience is highly desirable for this role The Role Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed through a service desk system and aligned to agreed SLAs and KPIs. You will provide day-to-day technical support while also contributing to wider IT initiatives and project work when required. The successful candidate will take full ownership of assigned tickets, ensuring timely resolution or appropriate escalation, and maintaining high service standards throughout. Key Responsibilities * Deliver responsive, high-quality technical support across a broad technology landscape * Diagnose and resolve hardware, software and application-related issues * Manage incidents and service requests through to completion within agreed timeframes * Undertake user and server administration tasks * Support and guide colleagues within the IT team where appropriate * Assist with ongoing IT improvement projects The role is primarily based in Manchester, with occasional travel to the firm’s Liverpool and London offices as required. Technical Environment You will support and maintain a range of technologies, including: * Windows Desktop environments and Windows Server * Azure Virtual Desktop (AVD) * Desktop PCs and laptops * Mobile devices * Printers and peripheral devices * Microsoft 365 and Microsoft Office applications (Outlook, Teams, Word, Excel) * Active Directory (user configuration and management) * Local area networking, including basic cabling and patching to switches There will also be opportunities to develop expertise in core legal systems such as iManage and Proclaim. Working Hours & Benefits * 35 hours per week, Monday to Friday * Rotational shifts between 08:00 and 18:00 * Participation in a paid out-of-hours support rota * Exposure to project work and ongoing professional development About You We are seeking someone with at least one year of hands-on IT support experience within a professional services setting. You will be confident working in a structured, SLA-driven environment and comfortable balancing competing priorities. Key attributes and experience include: * Strong customer service skills across phone, face-to-face and digital channels * A disciplined and organised approach to managing workloads * A proactive mindset with a commitment to continuous improvement * Excellent troubleshooting and analytical ability * High attention to detail * Team-oriented with the ability to collaborate effectively * Understanding of data protection and confidentiality requirements * Awareness of Microsoft 365 and current industry technologies Qualifications Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award winning teams - we are currently recruiting for a Chef Manager to join our team in Oldham. Location: Oldham - OL2 6JG Rate of pay: £35,000 per annum Working pattern: 40 hours per week, Mon - Fri, 07:00 - 15:30 (occasional Sundays for cover) Key responsibilities Managing team of 4 to provide busy breakfast and lunch service. Responsible for all aspects of H&S, quality, as well as achieving commercial targets. Ensure consistently high standards of food quality, presentation, and timely service for up to Approx. 150 covers per day, canteen style service. Develop and plan menus in line with seasonal availability, customer preferences, and budgetary guidelines, while maintaining variety, nutritional balance, and cost control. Manage staff rotas and scheduling, ensuring appropriate coverage across all services and monitoring working hours to comply with labor regulations and operational needs. Conduct regular stock takes and maintain stock levels, placing timely orders, minimising waste, and ensuring cost-effective use of resources. Facilitate effective communication within the team through regular meetings and clear, timely updates to ensure alignment on daily operations, service expectations, and kitchen priorities. What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Role: Payroll Manager Location: Manchester - Hybrid, one day per week in office Job Type: 12 Month Fixed Term Contract (Maternity Cover) Salary: £42,000 to £45,000 Role Purpose We have an exciting opportunity for an experienced payroll professional to join a high performing HR Operations team within a nationally recognised social enterprise committed to making a difference in people's lives. Working within a complex and large-scale environment, the Payroll Manager will play a key role in ensuring the accurate and timely delivery of payroll services across a multi-site workforce. This position will combine hands on payroll expertise with team leadership, process improvement and stakeholder management responsibilities. This is a fantastic opportunity for someone who enjoys leading teams, improving processes and operating as a senior escalation point within a busy payroll function . Key Responsibilities Lead, manage and coach Payroll and Pension Officers to deliver an accurate and timely payroll service Support the Payroll Manager and take ownership of end-to-end payroll processing in their absence Act as the senior escalation point for complex payroll queries, ensuring swift resolution Oversee pension processing activities, including NHS and LGPS schemes Develop, monitor and report on payroll SLAs, driving continuous improvement Maintain and enhance payroll processes, controls and systems Ensure full compliance with statutory payroll requirements and internal policies Build strong working relationships with internal stakeholders and external partners Lead process improvement initiatives across payroll operations Support the training and development of payroll team members Contribute to wider HR Operations and finance projects as required What We Are Looking For Proven leadership or supervisory experience within a payroll environment Strong end to end payroll knowledge within a complex organisation Solid understanding of payroll legislation and statutory compliance Strong analytical skills with the ability to interpret complex data Customer focused mindset with a proactive and solution driven approach Strong communication and stakeholder management skills Well organised with the ability to manage competing priorities Benefits 33 days annual leave, increasing with service up to 35 days Option to purchase additional annual leave Comprehensive total reward package Strong focus on learning, development and career progression Flexible hybrid working model TPBN1_UKTJ

Office-Based- Manchester Account Manager Responsible for managing existing customer relationships while also identifying and developing new commercial opportunities. • Manage and develop a range of key accounts, • Produce and follow up quotations, • Follow up inbound web and email enquiries, • Proactively identify growth opportunities (for example, existing customers with expanding fleets), • Maintain structured and accurate CRM records, • Work closely with engineering and operations teams to ensure smooth delivery As the Account Manager, you will be expected to take ownership of your numbers and contribute to measurable revenue growth. What my client is looking for in their Account Manager • Proven B2B account management or sales experience, • Knowledge of the Telematics / Fleet Management Solutions tech sector, • Commercially confident and target oriented, • Strong relationship building and communication skills, • Organised, accountable and performance driven, • Experience using a CRM system What this Account Manager role offers • £35,000 - £40,000 basic salary, • 28 days annual leave, increases with length of service, • Paid day off on your birthday, • Company pension, • Free workplace parking, • Stable, growing business with long-term direction, • Direct access to leadership and clear expectations The role is office-based in Manchester to encourage collaboration and visibility. Hybrid working may be considered for candidates with strong sector experience. If you are interested in this Account Manager role and have the experience mentioned in this advert, please press APPLY NOW

Assistant General Manager – £32,500 base salary + service charge (OTE approximately £40,000) – Ancoats, Manchester The Role Do you have a strong background in restaurant management and a passion for delivering outstanding customer experiences? Are you looking for the next step in your career with a successful and growing business? We have an exciting opportunity for an Assistant General Manager to join our critically acclaimed Mediterranean Tapas restaurant in Ancoats, Manchester. We’re looking for a hands-on leader who can drive service standards, develop teams, and oversee daily restaurant operations. Your key responsibilities will include: * Team Management – Lead, develop, and support the front-of-house team. * Customer Experience – Ensure exceptional service and a welcoming atmosphere for all guests. * Financial Management – Oversee budgets, gross profit margins, wages, and purchasing. * Compliance & Safety – Ensure all health & safety, food hygiene, stock control, and record-keeping processes are followed. If this sounds like the right opportunity for you, we’d love to hear from you! Apply now. Applicants must have the legal right to work in the UK. Key Responsibilities: * Lead by example to maintain high standards of service. * Support the General Manager in delivering business objectives. * Motivate and train the team to provide a great customer experience. * Monitor financial performance, ensuring efficient cost control. * Uphold company policies and legal requirements. The Restaurant Canto offers modern casual food & drink in a relaxed Ancoats neighbourhood restaurant. Mediterranean tapas, sharing & social dining from the team behind El Gato Negro. The Benefits * Great training * Share of service charge and tips, which are shared 100% amongst FOH and BOH teams, with service charge on average £3.00+ per hour * Staff discount across all group sites * Opportunity for growth and progression The Person To thrive in this role, you should have: * Previous restaurant management experience in a high-volume setting. * Strong leadership and communication skills with a focus on team development. * A track record of delivering excellent customer service. * Good financial and organisational skills. * Knowledge of health & safety and food hygiene regulations. * A proactive and results-driven mindset

Who our client are ? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE. We are they looking for : Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join the NORTH sales team based anywhere in the North West, Yorkshire, Midlands or North East area, but preferably in the North West and surrounding area In this role, you'll report directly to the Regional Air & Sea Sales Manager (North) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you'll maximise sales opportunities by identifying and winning new business. What they offer in return? - Competitive Salary circa 50k Plus Car allowance - Hours: Monday to Friday 9:00 to 5:30pm (Hybrid) - Generous Time Off: Benefit from 25 days of annual leave. - Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay. - Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness. - Referral Rewards: Earn up to £1000 by referring a friend to join our team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups. - Take ownership of gross profit growth across various modes, aligning with our structured sales strategy. - Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company's values, proudly championing "Our Approach to Business." Our Ideal Business Development Manager - Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships. - Comfortable working autonomously and driving your own success. - A valid, clean driving license is a must to navigate this exciting role

Job Title: Class 2 Driver Reports to: Warehouse & Distribution Manager Depot: LWC Manchester Overview: To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer. Main Duties: The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and that they have been loaded onto the vehicle correctly and safely. Responsible for completing delivery notes, return sheets, and collecting payments. Execute any special requests from customers by picking up and delivering items as directed on the delivery note. Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information. Responsible for checking the run sheets, picking orders for your deliveries and routing. To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note. Make customers aware of any stock shortages or problems with their delivery. Responsible for returning all empty cases and gas bottles, and ensuring that they are correctly stored in the empties yard and unloaded in the correct manner. Ensure that correct health and safety procedures are adhered to. To complete all required checks and ensure that check sheets are passed to the distribution manager. The ability to help in the warehouse when required. To look presentable in the correct LWC Drinks uniform at all times. Please note, this role will involve physical and manual handling activities. Knowledge and Experience: Good safety practices and driving habits. Possess the correct driving license required for the vehicle. Good communication skills. Excellent customer service skills. Additional Information: Rosters: Tuesday - Saturday Start times: Varying 08:00-09:00 LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester. TPBN1_UKTJ

Assistant Service Manager required for our Client’s dealership based in the Manchester area. For your hard work for our Client you can expect a basic salary of up to £32240, with OTE of £40000. Benefits: Competitive basic salary starting from £32,240 per annum Potential to earn an OTE of up to £40,000 Performance-related bonus scheme 33 days of holiday, including bank holidays Life Assurance and other attractive benefits Ongoing training and development opportunities Supportive and collaborative team environmentResponsibilities: Customer Service orientated who can coach the service team to deliver only the best Customer Service Organised and the ability to think on your feet Innovative with the ability to think of new methods to drive performance through your team Target focused and can drive a team of Service Professionals to success Requirements: Previous working experience within a Service Manager capacity Outstanding Management skills Technically minded Ability to get things done without compromising on Service delivered.If you are interested in hearing more, or wish to apply for this Assistant Service Manager job please send your CV to Paul Martin quoting the job reference number. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a job get in touch today. © Perfect Placement UK Ltd – See our website for details

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Studio Manager (Facilities Coordinator) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Studio Manager/Facilities Coordinator to join the team located in Manchester. The Studio Manager is responsible for ensuring the highest standards of workplace experience and service excellence for all visitors and floor users within a secure office environment. The role encompasses a wide range of responsibilities, with an expectation to provide support across all areas of service delivery within the office space, given the high levels of security. The primary focus is on maintaining the studio's standards throughout the day, covering areas such as kitchen facilities, meeting rooms, and common areas. This includes strict adherence to access control and governance protocols. Role Summary: Continuously monitor the live condition of the Client's demised area and work proactively to address identified issues. Implement the human-centric strategy for Manchester in alignment with Unified FM commitments. The host should continuously monitor the live condition of the Client's demised area, take ownership of the space, and create moments that matter. Monitor and control employee and visitor access to the premises, ensuring that only authorized personnel enter restricted areas by using badge/pass management and applying escort protocols for visitors. Manage floor access keys and alarm codes, ensuring compliance with security procedures. Keys must only be issued to authorized representatives and never removed from the premises. Maintain a robust system for key issuance and retrieval and arrange replacements if necessary. Manage relationships with cleaning, waste management, pest control, and other subcontractors, ensuring adherence to industry standards and timely completion of scheduled work. This includes escorting unvetted contractors (e.g., pest control, confidential waste disposal, feminine hygiene services, and mobile engineers) as required. Ensure appropriate control measures, such as audits and inspections, are in place to meet statutory, policy, and contractual commitments. Maintain day-to-day SLAs and KPIs to ensure service delivery meets agreed standards. Collaborate with Cleaning, our FM cleaning partner, to ensure all core evening cleans are completed correctly and within scope. Facilitate effective handovers between day and evening shifts and maintain closed-loop communication with the cleaning supervisor. Be knowledgeable of site emergency procedures and act accordingly, demonstrating sound judgment and initiative. Studio Manager roles must be trained in first aid and fire marshal duties. Work with HR to ensure Personal Evacuation Plans (PEPs) are in place for individuals requiring assistance. Liaise daily with office stakeholders to resolve issues and proactively manage customer expectations. Assist in resetting meeting rooms or multi-function rooms after use, ensuring whiteboards and glass boards are clean and clear. Provide first-line technical support for AV and IT issues, triaging problems and escalating as necessary. Ensure photocopier areas are continuously replenished, tidy, organized, and always available. Control the flow of waste from the floor, including confidential waste, by regularly monitoring receptacles and clearing them before they become full. Liaise with the appropriate facility provider in good time. Maintain relationships with key customers on-site and escalate any issues to the manager in the first instance. Assist with health and safety compliance by highlighting near misses or safety concerns to the Workplace Services Manager and reporting via Harbour. Support the Site Manager in creating SOPs/Playbooks for floor procedures and review monthly to incorporate any changes. Experience Required: A minimum of 3+ years related Facilities Coordination/Management Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations. Working Requirements Work Schedule: Flexibility to work evenings and weekends is required to support escorted tasks. Compensation will be provided through time in lieu or overtime, as outlined in your employment contract. Security Clearance: The successful candidate must be able to obtain and maintain a Security Check (SC) clearance, with a progression to Developed Vetting (DC) clearance

General Manager - Operations & Logistics • Location: North West, • Leadership Role | Operational & Commercial Responsibility, • Package - £75,000 - £100,000 Plus Bonus & Package We are looking for an experienced and commercially minded General Manager to lead the performance and growth of one of our key business units. This is a senior leadership role with full P&L responsibility, overseeing operational delivery across transport planning, warehousing, and customer service, while working closely with central support functions including finance, HR, compliance, and business development. You will play a critical role in driving operational excellence, developing high-performing teams, and delivering strong commercial results. The Role As General Manager, you will be responsible for the overall performance of the business unit, ensuring safe, efficient, and profitable operations. You will lead the site team while collaborating with centrally managed functions to deliver strong operational, financial, and customer outcomes. Key responsibilities include: • Full P&L accountability for the business unit including revenue growth, cost control, and profit improvement, • Leading transport planning and warehousing operations to deliver safe, efficient, and compliant services, • Managing and developing key customer relationships, ensuring exceptional service delivery, • Supporting new business growth through collaboration with the central Business Development team, • Ensuring compliance with Operator Licence requirements and transport regulations, • Driving a strong safety culture and proactive risk management across the operation, • Identifying opportunities to maximise value across the wider group, • Leading and developing teams to build a high-performance culture What We’re Looking For We are seeking a strong operational leader with the ability to deliver both commercial and operational results. You will likely have experience in logistics, transport, warehousing, or a complex operational or manufacturing environments. Key experience includes: • Proven P&L leadership experience, • Strong operational leadership in a manufacturing, transport, logistics, or supply chain environment, • Experience managing customer relationships and service delivery, • Understanding of Operator Licence compliance and transport operations, • Strong people leadership and team development skills, • Ability to work effectively within a matrix structure alongside central support functions What You’ll Bring • A strong safety-first leadership approach, • Commercial thinking and the ability to drive growth and profitability, • Excellent stakeholder and customer relationship skills, • The ability to develop people and build high-performing teams, • A focus on continuous improvement and operational excellence, • True leadership and transformation Why Join Us? Our client is open to a new type of General Manager profile and looking for highly capable operators who can deliver, lead and work in a fast pace business transforming and evolving. This is an opportunity to take ownership of a significant operational business unit within a supportive group structure. You will have the autonomy to lead the site while benefiting from strong central support across finance, HR, compliance, site and commercial functions. If you are an experienced operational leader looking for your next General Manager role with real impact and accountability, we would love to hear from you. Please apply now or contact us for a confidential discussion

Job Title: Sales Executive Location: Oldham Salary: £25,000 - £30,000 + Commission The Client Our Client are a national tyre recovery service, they are a family-run business that has been serving their customers since 1989. They are looking for a Sales Executive to their team in Oldham. The Role of Sales Executive As a Sales Executive, you'll build your own client target list through various channels and convert these prospects into active, spending accounts with our client. Key Responsibilities You’ll be responsible for finding your own sales leads, this can be done through a number of channels including Search Engines, Linkedin, Companies House etc. From these leads you’ll create your own target list which you will make outbound calls to, to drive new customer acquisition growth. That’s successfully converting your leads into active/spending accounts. Manage a pipeline of prospects to build future sales through customer relationship building, To Succeed in this role You’ll be commercially aware, that means having the ability to think on your feet and deliver a profitable proposal to a customer. Being organised and self-aware is essential! Following up on leads, understanding what a good lead looks like, and being consistently forward thinking in planning your day/week/month ahead. You’ll have a proven track record of commercial success. This could be in a sales consultant role (or similar) or another role or experience that shows this. You’ll have a at least 2 years’ experience in B2B sales. (Ideally selling services into businesses) What’s in It for You • £25,000 - £30,000 Base Salary, • OTE of £35,000, • Career progression—our client are growing fast and you can grow with them, • A supportive team, • Office-based role(collaboration is key), • Onsite parking, • Monday to Friday, 9:00 am – 5pm (Or similar) Keywords: Account Manager, Account Management, Sales Manager, Sales Executive, Business Development, Business Development Executive, BD Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Customer Service Advisor Bury £24,000 - £25,000 + 10% Annual Bonus Monday to Friday – Office Hours Love Your Job. Live Your Life. Imagine starting your day with a complimentary latte in hand, surrounded by a friendly and supportive team, and feeling truly valued every step of the way. If you are seeking a role where you are more than just a number – where you are part of something exciting and meaningful – this could be your perfect match. About the Role We are seeking a passionate Customer Service Advisor who enjoys assisting customers, building genuine connections, and progressing their career within a company that truly champions its people. Why You’ll Love Working Here Supportive Management: Friendly, approachable managers who are genuinely invested in your success. Excellent Perks: Access to a free on-site gym, nutritious and delicious breakfast and lunch, plus hassle-free parking. Strong Team Spirit: Our team members have remained with us for over two years – a true testament to our positive culture. Work-Life Balance: Monthly socials, including brunches and bowling nights, because good vibes matter. Career Progression: Rapid promotion opportunities – your future manager was promoted twice within just two years. Key Responsibilities Engage with existing business customers via phone, email and web chat. Manage account updates, payments, and respond to queries in a friendly and professional manner. Ensure every customer feels heard, supported and satisfied. Collaborate effectively with other departments to maintain smooth operations. Who We’re Looking For ✨ A friendly demeanour paired with a positive, can-do attitude. Customer service experience (even a few months – we value your potential!). Excellent communication skills and a strong team spirit. What You’ll Receive £24,000 - £25,000 base salary plus a 10% bonus (up to £27,500 total). 25 days’ holiday plus bank holidays. Complimentary daily breakfast and lunch . On-site gym facilities and free parking. Monthly incentives and recognition to celebrate your achievements. Ready for a role that fits your lifestyle and ambitions? Apply now and make Mondays something to look forward to

Service Manager | Rochdale, Greater Manchester | Full Time | £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department. With a team of 15 field-based Service Engineers across the UK, plus additional office-based administrative staff, the department supports a broad range of blue-chip customers nationally and internationally. What’s in it for you? Lead and develop a nationwide team of Service Engineers and Administrators Performance-related bonus 25 days holiday plus bank holidays Company car Pension contribution of 4%, rising to 6% after one year Opportunity to shape and grow the Service Department Be part of a team that supports high-profile, blue-chip customers across the UK and overseas Are you the right person for the job? Proven experience in a Service Manager or similar leadership role within an engineering environment Strong engineering background (burners and boilers advantageous but not essential) Demonstrable experience managing field-based engineering teams Full UK driving licence Excellent interpersonal and communication skills, confident in dealing with customers Strong organisational and planning skills with the ability to manage competing priorities Commercial awareness and experience supporting contract-based customers Experience improving processes, systems, and departmental performance Ability to analyse performance data and drive improvements Leadership skills to motivate, develop, and retain staff Proficient in Microsoft Office applications Flexible and adaptable approach What will your role look like? Lead, manage, and develop the Service Department Maintain strong relationships with customers, ensuring satisfaction and repeat business Ensure contractual Service Level Agreements (SLAs) are achieved and reported Oversee planning, allocation, and coordination of service activities across the UK and overseas Support and guide engineers and compile technical quotations for contract customers Drive continuous improvement and implement organisational/process enhancements Monitor service KPIs, including response times, first-time fix rates, utilisation, and customer feedback Ensure accurate and timely completion of service documentation Manage departmental resources, workforce planning, and skills development Play a key role in growing service contracts and the department Ensure compliance with Health & Safety, Quality, and Environmental standards Chair departmental meetings and maintain clear communication between field and office teams Identify risks, issues, and opportunities, implementing mitigation strategies Manage escalations and resolve complex customer issues efficiently Ready to take the next step? Apply now by submitting your CV and a brief cover letter telling us why you’re the perfect fit for this Service Manager role – our client is excited to hear from you! Your data will be handled in line with GDPR

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume customer service role. For the first 30 days of a clients contract, you will be responsible for dealing with any issues, general queries and technical questions they may have about the software, helping them to navigate the system and being a point of contact. You will be keeping in regular contact via calls both inbound and outbound and on Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! With a clear progression pathway and regular salary increases, this is an amazing opportunity for someone with good experience in customer service looking for a new challenge. Day-to-day responsibilities: • Provide an excellent customer service to our new and existing clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to the companies business goal of migrating all HRonline users to the new software system * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times. * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast-paced environment. * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business BrightHR Benefits: • Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service * Private health care cover after 5 years' service * New business referral scheme * Access to Health Shield * Access to the EAP service * Refer a friend scheme * Paid birthday leave * Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service * Group life insurance * Eye care contribution * Free fruit (office-based staff) * Travel Season Ticket loan scheme * Milestone recognition * Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements * Pace health Club (situated in the park Inn) discounted gym membership and spa treatments * Park Inn 20% off food and drink * New Century food and drink discount * Revolution De Cuba food and drink discount * Cycle 2 Work scheme* after probationary period * Free On site Gym * Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

We are seeking an experienced Regional Installation Manager to oversee Domestic & Retail installation operations across the North West. You will manage engineers, coordinate projects, and ensure installations are delivered safely, on time, and to a high standard. Occasional travel to the Leeds head office is required. Key Responsibilities • Manage a team of 20–30 engineers and the regional vehicle fleet, • Plan and coordinate installation schedules and service calls, • Handle customer complaints and aftercare issues, • Ensure health & safety compliance and conduct site audits, • Coordinate logistics and deliveries with the factory, • Manage budgets, costs, and operational efficiency, • Assist with recruitment, training, and team development Ideal Candidate • Experience in installation management or similar roles (telecom, alarm systems, garage doors, kitchen/bathroom fitting, construction), • Strong people management and leadership skills, • Outgoing, organised, and customer-focused, • Basic IT skills (Microsoft Office), • Willingness to learn and manage multiple priorities Additional Information • Home-based with travel across the North West, • Occasional travel to Leeds Head Office, • Company car allowance If you are currently an Installation Manager, Senior Installer, or Lead Engineer, or have hands-on trade experience and want to step into a management role, we’d love to hear from you. Apply: Click ‘Apply’ or contact Dana at Chase Taylor Recruitment, quoting reference MM6526

Warehouse Manager - £40,000 + Private Health & Dental + 33 Days Annual Leave (inc BH) + Career Progression + Growing Market Leading Business! The Company We are working with a market leader who are experiencing significant growth. They have a clear path for future company growth and as such are looking to add a Warehouse Manager to their team at the Manchester depot. You will be joining a team of experienced industry professionals with a chance to progress your career within a growing business with an excellent brand reputation. The Warehouse Manager Role The Warehouse Manager will lead the operations of the Warehouse / Shift in line with Finance targets, legal compliance whilst achieving best possible level of service to internal and external Customers, delivered through effective engaging and motivational leadership. You will manage a team of 30, via x2 Team leaders and be a key part of depot operations on the SMT. The role is a day shift role working Monday - Friday. Key Responsibilities for the Warehouse Manager • Achievement of the daily/weekly/monthly KPI’s through effective guidance and coaching of direct reports., • Lead a team and create an engaging environment encouraging direct reports to drive performance through a balanced approach of recognition and managing performance against agreed KPI’s., • To control all department resources and costs within agreed finance targets and / or flex accordingly based on volume and customer requirements without compromising safety, people, service and costs., • Communicates with people at all levels including people on different shifts, different departments and the Depot Leadership team., • Manages and delivers briefings to the team to ensure they are aware of, and adhere to all Company messages, policies and procedures., • Ensure full departmental compliance through regular monitoring of QHSE and Sustainability standards, focusing on team wellbeing in accordance with the relevant policies. This includes PPE, ops checks, MHE, Contractors, hygiene, temperature checks, pest control, accidents and near misses., • Monitoring all investigation activity to understand root cause and make sure that corrective and preventative action, has been implemented and solutions identified or escalated where necessary., • Monitor stock reports and work collaboratively with wider teams to reduce damage and ensure cost and customer availability KPI’s are met., • Take an inclusive approach to continuous improvement by reviewing the operation as a whole and recommending and developing opportunities to peers and depot leadership., • Set clear expectations including KPI, safety and team behaviours to all direct reports by setting annual objectives and ensuring they hold the relevant skills to effectively manage their teams., • Hold regular one to ones to review objectives and perform end of year appraisal for direct reports, ensuring everyone in the team has objectives and an end of year review., • Consistent application of HR standards specifically around recruitment, the management of absence, performance, conduct, safety and service and making sure all documentation is completed to a good quality and handled in line with GDPR., • Make sure the agency worker process is fully compliant, including recruitment through appropriate PSL agencies, full training and completion of relevant agency documentation., • Utilise and analyse relevant data from systems such as WMS, One Source and Risk Console to identify issues proactively and drive improvements through direct reports., • Ensure direct reports are leading required change throughout their teams to ensure initiatives are fully implemented and their teams are engaged throughout the process.Manage all aspects of the count PI cycles. What We Are Looking For The Warehouse Manager will ideally have experience in a similar role and be a forward-thinking individual with attention to detail. Ideally you will be/have: • Advanced verbal and written English and Numeracy skills., • Proficient level of IT and ability to use such as Word, PowerPoint, Excel, Outlook., • Strong commercial awareness with the ability to fully understand budget and financial targets, • Experience of managing in a fast moving warehousing and distribution environment, preferably from a multi-drop, multi-temperature food and/or pharmaceutical business., • Proven ability to lead and motivate large teams, with excellent people management skills., • Ideally have knowledge of BRC requirements, • Experience of successfully developing team members to drive performance.  Effective communication skills., • Work collaboratively and influence to build strong, trusting relationships with peers and other business departments., • Manage conflicting deadlines and able to prioritise., • Plan workload for themselves and others effectively., • Evidence of managing and driving change, in situations constantly requiring adaptation., • Evidence of creative and innovative thinking., • Solid judgement and the ability to influence senior stakeholders to provide pace to get things delivered

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perksINDMANJ 51242LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Service Engineer (Smoke & Fire North) Are you a skilled Service Engineer who is confident at decision making and using your initiative? Do you have strong influencing and communication skills? Then this role could be for you. Positions Summary We have great a opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the North of England and surrounding areas, including some parts of the south of Scotland. Main duties and responsibilities Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment. Communicating technical information and site requirements back to the Service office Fault finding Liaising and developing working relationships both with the customer and other employees within the company Completion of relevant paperwork using our online platform Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments Lead generation, identifying commercial opportunities for business development Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS Essential Experience Basic knowledge of ventilation and smoke damper control and industry practices Dealing with customers and the ability to communicate technical information and site requirements back to the Service office Awareness and appreciation of Health and Safety requirements to industry standards. Understanding the importance of working in line with risk assessments and method statements Providing an appropriate audit trail of documentation relating to servicing of customer sites Base level electrical and wiring knowledge Previous experience in duct work Essential Qualifications GCSE or equivalent Engineering/Mechanical type qualification Full Driving Licence Computer literacy ACRIB / CSCS Card or other safety awareness course Desirable Qualifications IPAF PASMA HND/C Mechanical or Electrical engineering or similar Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification Level 2 or 3 NVQ Refrigeration & Air Conditioning Controls qualification Controls qualification ACRIB / CSCS Card or other safety awareness course (Please note; we are not considering agencies to assist with filling this position.) We are always prospecting for high quality Engineers with the Swegon values. Whilst we may not have an active role at this time, should you be interested in knowing more about our vacancies, please make contact

SALES ADMINISTRATOR, MANUFACTURING. NORTH MANCHESTER. CIRCA £27-29K BASIC PLUS GREAT PENSION AND BENEFITS. Major European Company offering opportunities to progress and an exciting challenge... The Company Our client is a leading name in several fields of manufacturing, with a major European and UK presence spanning many operational plants. As part of the continued growth of the business they are presently seeking a Sales Administrator at their North Manchester based site. The Role Job Purpose Reporting to the Site Manager, whilst in daily connection with the Sales Manager, you will provide administrative support and service to the sales team as well as providing excellent customer service to our international customer base. Job Summary As part of a dynamic and fast-paced team, you will demonstrate a positive and enthusiastic attitude, self-motivation and a professional telephone manner. The role requires excellent communication and IT skills, previous sales or customer service experience and the ability to build effective working relationships at all levels of the business. Responsibilities • Accurately process customer orders, ensuring all system entries, documentation, and certification are correct, • Liaise with internal departments to ensure customer deadlines and delivery timeframes are met, • Maintain complete and up-to-date customer and order records, including delivery issues, amendments, and changes to customer requirements, • Respond promptly to customer enquiries regarding product availability and delivery dates, • Create job sheets and generate new part and tooling numbers, updating relevant systems and files, • Prepare and issue quotations for new and existing customers, • Prepare customer samples and arrange shipment to customers, • Raise proforma invoices and credit notes as required, • Work alongside Credit Control to chase aged debtors and attend weekly review meetings, • Carry out filing and archiving in line with company procedures, • Monitor customer ordering activity to ensure regular order placement while maintaining consistent communication to develop and strengthen customer relationships., • Investigate customer quality issues and complaints, gathering relevant evidence, • Support the sales team in compiling weekly and monthly sales report Skills and Experience Required • GCSE’s or equivalent in Maths and English, • Sales order processing systems experience using iScala or other access-based sales order processing systems, • Excellent English language skills, • Competent on Microsoft packages including Word and Excel, • Confident, clear and polite telephone manner, • Strong organisational, numeracy and literacy skills, • Flexible approach and ability to work under pressure and meet deadlines, • Strong interpersonal skills including ability to build relationships Is This You? If you fit the bill as outlined above do not delay - apply here and we will be in touch to discuss the role and company in more detail

Company Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future Job Description We are currently recruiting for a Technical Lead, on a 6-9 month Fixed Term Contract, to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure’s engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery.The Interview Process (subject to change): You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here

Scheme Manager Manchester Temporary Part Time – 12 Hours Summary An excellent opportunity has arisen for a compassionate and organised Scheme Manager to support residents within a homeownership scheme in Manchester, promoting independence, wellbeing and the delivery of high-quality, safe and value-for-money housing services. THE ROLE As a Scheme Manager, you will be the main point of contact for residents, delivering day-to-day support and ensuring schemes are safe, well-managed and compliant with all relevant standards. Act as the primary contact for residents, providing information, advice and support to promote independent living Assess individual resident needs and prepare, implement and review tailored support plans Liaise with families, carers and external agencies to ensure holistic support is in place Coordinate local services to ensure schemes are clean, secure and well maintained Monitor contractor performance and take appropriate action where standards are not met Carry out health & safety checks, risk assessments and scheme inspections Support local housing teams with administrative duties, resales, income recovery and resident consultationTHE CANDIDATE The ideal candidate will have previous experience in a similar scheme-based or housing support role, with a strong understanding of supporting older or vulnerable residents. Experience supporting older people or residents with varying support needs Knowledge of housing management, resident involvement and community care practices Ability to manage workloads, prioritise tasks and meet deadlines Confident communicator with strong interpersonal and customer service skills Competent in using IT systems, including basic Microsoft Word, Excel and housing databasesTHE CONTRACT The pay for the role is £16.76 per hour LTD company rate. The PAYE equivalent is £14.29 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations

TPS Sales Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers. Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met Maintain own product knowledge and awareness of competitor activity Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards Provide and maintain an excellent level of service to customers via the team With the Centre management team, monitor delivery schedules to help maintain and improve service levels Conduct business with the highest level of integrity and professionalism Ensure the proper and accurate use of all business systems throughout the team Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines Requirements What are we looking for? A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives Passionate about providing a great customer service experience A confident and capable communicator who can build strong relationships with all key stakeholders and clients High degree of IT literacy and a proficient user of MS Office Sales focussed Results orientated A passion or interest in the automotive industry or providing great customer service

More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we’re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: * Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We’re always open to new ideas and Store Managers should also foster this culture in their stores. * Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. * Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. * Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. * Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You * Experience managing a store in a fast paced food retail environment is essential for this role * Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. * A passion for spotting and driving talent and creating a successful team culture. * The ability to resolve challenges and build trust between the store team. * Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal * The power to create a culture that fosters and values collaboration. * Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. About The Company How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. * Generous bonus scheme * Car allowance * Competitive pension scheme * Private healthcare for you and your family * Colleague discount of 15% and 10% for a friend or a family member * Up to 6 weeks of annual leave, which will increase during your length of service * Competitive incentive plan * A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We’re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch

Site Manager - Social Housing Overview We are seeking an experienced Social Housing Site Manager to oversee the delivery of a refurbishment programme involving the installation of new kitchens and bathrooms within occupied social housing properties. The successful candidate will be responsible for ensuring all works are completed safely, on time, and to the required quality standards, while maintaining excellent communication with residents, contractors, and internal teams. Key Responsibilities Project Management: Oversee day‑to‑day site operations for kitchen and bathroom installation works within social housing properties. Health & Safety Compliance: Ensure all activities are carried out in line with current health and safety legislation, company policies, and site-specific requirements. Contractor Coordination: Manage and coordinate trades, subcontractors, and suppliers to ensure smooth workflow and adherence to project timelines. Quality Control: Monitor workmanship and materials to ensure all installations meet required standards and specifications. Resident Liaison: Communicate effectively with tenants to schedule works, address concerns, and minimise disruption to occupied properties. Progress Reporting: Maintain accurate site records, compile daily/weekly reports, and update the project team on progress, issues, and risks. Problem Solving: Identify and resolve any on-site challenges to keep the project on schedule. Experience & Requirements Proven experience as a Site Manager or Project Supervisor within the social housing sector. Background in kitchen and bathroom refurbishment is highly desirable. Strong understanding of health & safety regulations, including RAMS and site audits. Excellent communication and customer service skills, particularly when dealing with residents in occupied homes. Ability to manage multiple trades and maintain control over programme deadlines. Relevant industry qualifications (e.g., SMSTS/SSSTS, CSCS, First Aid) are advantageous. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

FACILITIES CARETAKER Location: Didsbury, Manchester Salary: £29,158 - £30,693 (starting salary £29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The post holder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 24 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview

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