Customer service manager jobs in Sheffield - Page 4Create job alerts

Night Team Member YHA Castleton Losehill Hall, Hope Valley, Derbyshire, S33 8WB Permanent, flexible contract Minimum 25 hours per week £12.71 per hour (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality? YHA Castleton Losehill Hall are looking for a Night Team Member to join their team! Do you love having your days free to do whatever you wish? Then a career in night time working could be ideal for you. Castleton is now a 24/7 hostel and we are looking for someone to look after our guest, ask any questions and complete regular hostel walks. As a Night Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHAs staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There are many more benefits to working for YHA so please visit our YHA Jobs website for more information. What will you be doing as a Night Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Ensuring the security of the hostel, making every guest feel safe and welcome Working on reception, providing support to guests and preparing necessary reports Regular inspections to maintain the highest standards of cleanliness and comfort Carrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experience What Skills and Experience do you need to be a Night Team Member? Our Night Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Night Team Members: Excellent timekeeping, with flexibility to cover different shifts punctual, can work to deadlines Basic IT skills (ideally Microsoft Office) able to use Microsoft Word, Outlook, Excel A food safety qualification would be beneficial (desirable) Knowledge and understanding of the core purpose of YHA what YHA does and how we do it Demonstration of our HEART values theyre part of everything we do, and we look for people who bring them to life in their everyday work For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal If you require reasonable adjustments during the recruitment process, please get in touch by emailing . PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Team Member TPBN1_UKCT

Field Service Engineer / Bus and Truck - Vehicle Maintenance Technician - Doncaster Venatu Recruitment Group is working in partnership with our client to recruit an experienced Field Service Engineer - based in Doncaster. Do you have experience in EV, PSV, or HGV maintenance? What you’ll be doing: PSV/HGV maintenance, diagnostics, inspections, and repairs High-voltage EV fault finding and servicing Using technical documentation for efficient, cost-effective repairs Customer liaison and accurate job reporting Ensuring strict health & safety compliance Occasional regional travel and overnight work What we’re looking for: NVQ Level 3 / City & Guilds Level 3 / Time served IRTEC Inspector (essential for certain roles) Hands-on, proactive, and customer-focused What’s on offer: Monday–Friday (No weekends!) 33 days holiday per year Overtime available Permanent position Apply now or contact Sally Maxwell at Venatu to discuss this role further. Even if this role isn’t quite right for you, we’re always keen to connect with skilled professionals in the industry. This is an opportunity to take the next step in your career with a company that values ambition, dedication, and hard work. Join a supportive and dynamic team where you can make a real impact. If you have experience as a PSV Engineer, HGV Technician, Fleet Engineer, or Engineering Manager and are looking for your next opportunity, we want to hear from you. About Venatu Recruitment Group: Your privacy matters to us. Applying will add your details to our recruitment system, allowing you to receive job alerts and explore new career opportunities. To view our full privacy policy, visit the Venatu company website. LMAUTO

Leaving the Classroom? Stay in Education with Tradewind Recruitment - Sheffield Education Recruitment Consultant | Ideal for Teachers & Ex-Teachers Are you a teacher, ex-teacher or education professional ready for a change - but not ready to walk away from education completely? At Tradewind Recruitment Sheffield, we specialise in helping teachers transition out of the classroom into successful careers in education recruitment. In fact, many of our top-performing consultants and managers are former teachers who now use their school experience to make a real difference in a new way. If you're looking for better work-life balance, higher earning potential and clear career progression, this could be the career move that finally makes sense. Why Teachers Excel in Education Recruitment Your classroom experience gives you a serious advantage: Strong communication and relationship-building skills Confidence working with schools and education professionals Excellent organisation, time management and resilience Understanding safeguarding, compliance and school culture The ability to manage pressure and competing prioritiesThat's why teachers consistently become some of our highest performers. About Tradewind Recruitment Tradewind Recruitment is one of the UK's leading education recruitment agencies, working with primary, secondary and SEN schools nationwide. Sunday Times Top 100 Company (5 times) One of the largest specialist education recruiters in the UK Over 25 years of education recruitment experience Renowned for training, development and internal promotionYou'll be based in our Sheffield office, joining a supportive, high-energy team through our Impact Academy training programme. The Impact Academy - Perfect for Teachers Changing Career Our Impact Academy is designed for people new to recruitment, including teachers moving out of the classroom. You'll receive: Structured recruitment training from day one One-to-one coaching and mentoring Clear expectations and achievable targets A genuine pathway into sales, leadership and managementNo recruitment or sales experience required - your education background is the advantage. The Role: Education Recruitment Consultant In your first year, you will: Recruit teachers and education staff for temporary and permanent roles Interview and support candidates through placements Write professional CV profiles for schools Build long-term relationships with schools across South Yorkshire Work towards KPIs with the support of your manager Earn commission throughout every stage of progressionSalary, Commission & Benefits £28,000 - £30,000 basic salary £35,000 - £42,000 realistic first-year earnings Commission paid from day one 35 days annual leave + reduced hours during school holidays (4.5-hour days) All-expenses-paid international incentive trips Daily free breakfast, Friday drinks & strong wellbeing focus Clear promotion routes - many of our Managers and Directors started as ConsultantsCareer Progression Beyond Year One After your first year, you'll move onto a dedicated Sales Desk with advanced training in: Business development and school partnerships Negotiation and margin management Safeguarding and compliance Managing challenging conversations Customer service and time managementMany Impact Academy graduates reach top consultant status within their first year in sales. Who We're Looking For This role is ideal for: Teachers looking to leave the classroom Ex-teachers or supply teachers Teaching assistants, SEN professionals or pastoral staff Education graduates with school-based experienceYou don't need recruitment experience - just: Strong communication skills Resilience and motivation A desire for long-term career progression outside the classroomApply Today - Sheffield Office We're currently recruiting for our Sheffield team and are looking for people ready to start after the Easter break. If you're a teacher or education professional ready for your next chapter, we'd love to hear from you. Apply today to arrange an interview and take the first step towards a rewarding career in education recruitment with Tradewind Recruitment

Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. You won't be hands-on technically in this role. Instead, you'll be focused on people leadership, queue management, coaching, communication and keeping the service function running smoothly. If you like helping others succeed, improving processes and taking ownership of how a service desk operates, you'll feel at home here. What you'll be doing: Leading the team Managing the day to day running of the service desk. Coordinating workload, ticket queues and priorities. Holding regular one to ones and performance reviews. Addressing underperformance professionally and consistently. Supporting recruitment and helping new starters settle in. Coaching engineers on communication, ownership and service standards. Driving performance Monitoring SLAs, KPIs and customer satisfaction. Identifying trends and working with the team to reduce repeat issues. Reviewing processes and recommending improvements. Making sure documentation and reporting are always up to date. Keeping work organised during busy periods and major incidents. Supporting the customer experience Acting as the escalation point for issues that need management involvement. Communicating clearly and calmly during sensitive or time critical situations. Ensuring customers receive a consistent, quality service. Working closely with senior leadership to maintain high service standards. What we're looking for: Experience managing or leading a support team, ideally within an MSP. Confident working with SLAs, KPIs and service reporting. Able to manage performance fairly and consistently. A good working knowledge of ticketing systems and PSA tools. Someone organised, steady under pressure and comfortable making decisions. A people-focused leader who enjoys helping others develop and succeed. Strong communication skills and a professional approach. You do not need to be a deep technical expert, but you must understand how a service desk works and how to keep a team operating effectively. What's in it for you: Salary between £28,000 and £34,000 depending on experience. 21 days holiday plus bank holidays, increasing with length of service up to 34 days. Your birthday off. Health plan after one year. Dedicated development time each week. Paid internal and external training opportunities. Modern offices with free parking. Regular team meetings, social events and team building days. Supportive culture where your ideas will help shape how the service operates. How to apply If this sounds like the right move for you, we'd love to hear from you. Apply with your CV and we will be in touch. We contact all applicants, and if you are shortlisted, we will speak with you before presenting your details to the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer. Keywords: Service Desk Manager, IT Support Manager, MSP Team Leader, SLA Management, KPI Reporting, Escalation Manager, IT Service Manager, Sheffield IT Jobs, Managed Services