Trabajos office customer service en SouthamptonCrear alertas

IT Support Engineer Location – Chandlers Ford Established and trusted IT Managed Services company have an urgent requirement for a number of customer focused IT Support Engineers to join their team based at their beautifully refurbished offices located perfectly in Chandlers Ford. My client is an ISO accredited growing managed IT support company based in Chandlers Ford, Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Role My client is urgently seeking to appoint a variety of IT Support Engineers to the business (First, Second and Third Line). The position is of a full time and permanent nature and will be predominantly office based with some flexible hybrid working available. The successful candidate will have a proven track record of supporting IT networks and systems on various scales and ideally would have worked in a similar role and gained at least 2 years of commercial experience. Key Duties & Responsibilities • Reacting to alerts from monitoring systems within agreed SLAs., • Providing users with regular communication on the progress of investigations and planned solutions by phone., • Providing First – Third Line support (depending on experience and knowledge) responding to support queries across all customer sites., • Maintaining a high level of customer service when responding to support issues., • Escalation of more complex calls to the relevant support team member (as documented in the Escalation Management workflow)., • Installation, configuration and deployment of new and existing hardware and software in line with defined procedures., • Bringing forward key issues/changes/topics to monthly team meetings., • Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge base, by following the IT Glue documentation guide., • Expected to pick-up the phone within 5 rings., • Responsible for adding accurate and detailed notes into PSA (Halo) as they occur., • Understand requirements of all processes and workflows within the business by reading/completing assigned documentation and training materials. Underpinned with monthly training sessions about new services/topics/training., • Completing assigned computer/laptop builds/configurations, when requested., • Complete Change requests for any specific changes required to be made. Skills and Experience My clients IT support engineers need a strong blend of technical expertise (hard skills) and interpersonal abilities (soft skills) to diagnose and resolve issues efficiently while providing excellent customer service. The technical skills required often depend on the specific systems an organization uses, but core areas include (exposure to as many as possible). • Operating Systems (OS): Proficiency in various operating systems, including Windows, macOS, and Linux environments (e.g., using command-line tools like PowerShell or Bash)., • Networking Fundamentals: A solid understanding of network protocols (TCP/IP, DNS, DHCP), hardware (routers, switches, firewalls), and troubleshooting connectivity issues (using tools like Wireshark)., • Hardware & Software Support: Experience with installing, configuring, and troubleshooting computer hardware (desktops, laptops, printers, mobile devices) and software applications (Microsoft 365, antivirus programs)., • System Administration: Skills in managing user accounts and permissions (e.g., in Active Directory), performing data backups and recovery, and monitoring system performance., • Cybersecurity: Knowledge of security best practices, firewalls, encryption, patch management, and educating users on common threats like phishing., • Cloud Technologies: Familiarity with cloud services and platforms such as Microsoft Azure, or Google Cloud, as many businesses migrate to cloud infrastructure., • Ticketing Systems & Documentation: Experience using help desk software (Halo, Jira, ServiceNow, Zendesk) to manage and track issues, and the ability to create clear technical documentation and knowledge base articles., • Scripting Basics: Knowledge of scripting languages like Python or PowerShell to automate routine tasks and improve efficiency., • Problem-Solving & Analytical Thinking: The ability to logically analyze symptoms, identify root causes, think critically, and develop effective solutions, often under pressure., • Communication: Excellent verbal and written communication skills to explain complex technical concepts in simple, understandable terms to users with varying technical knowledge., • Customer Service & Empathy: A patient, helpful, and customer-focused approach to manage user frustrations and ensure a positive support experience., • Time Management & Prioritization: The ability to manage a workload of multiple incoming requests (tickets) and prioritize tasks based on urgency and business impact., • Teamwork & Collaboration: Working effectively with other IT professionals and cross-functional teams to resolve issues and share knowledge., • Adaptability & Continuous Learning: The tech field evolves rapidly, so the willingness to learn new technologies, adapt to change, and stay updated with industry trends is essential My client offers a competitive salary and benefits alongside a superb working environment within a friendly, professional and supportive team and there are excellent opportunities for further development within the industry. Vendor accredited training will be available and subsidized in a variety of areas. The company is growing at a very fast rate and want their staff to grow with them.

Full Stack Developer Employment Type: Full-Time About the Role We’re looking for a skilled Full Stack Developer to join our clients in-house technology team. You’ll be responsible for designing, developing, and maintaining high-quality software solutions across both front-end and back-end systems. This role involves working with modern frameworks, APIs, and cloud platforms to deliver scalable and secure digital products. You’ll collaborate closely with product owners, architects, and other developers to build intuitive user interfaces, reliable backend services, and integrations with connected devices and data systems. As a senior contributor, you’ll also provide technical leadership, code reviews, and mentoring for junior developers. Key Responsibilities • Design, build, and deploy scalable web and mobile applications using ReactJS, React Native, .NET, and Azure Functions., • Develop and maintain RESTful and GraphQL APIs, ensuring clean integration across internal and external systems., • Architect secure, high-performance backend services supporting customer portals, dashboards, and IoT data ingestion., • Champion DevOps practices such as CI/CD automation, monitoring, and observability., • Support architectural design sessions and contribute to long-term technology planning., • Conduct code reviews, share best practices, and mentor less experienced team members., • Collaborate cross-functionally to align solutions with business objectives and customer needs., • Maintain clear technical documentation including design records, diagrams, and process guides. Qualifications and Experience Essential: • Proven hands-on experience with C# / .NET and ReactJS (frontend and backend)., • Strong knowledge of cloud platforms, preferably Microsoft Azure., • Experience building and integrating with REST / GraphQL APIs., • Solid understanding of databases (SQL, NoSQL, or similar) and data modelling., • Familiarity with CI/CD pipelines, automated testing, and DevOps tools., • Understanding of secure coding practices, authentication (OAuth2, Entra ID/B2C), and authorization frameworks., • Excellent problem-solving and communication skills, with the ability to work independently. Desirable: • Degree in Computer Science, Software Engineering, or equivalent experience., • Prior experience leading or mentoring developers., • Exposure to React Native for mobile application development., • Working knowledge of Infrastructure as Code (e.g., Terraform)., • Understanding of IoT concepts (e.g., MQTT, Modbus, Azure IoT Hub. What’s on Offer • Competitive base salary with annual performance bonuses., • 25 days annual leave plus public holidays, with additional leave for long service., • Private medical insurance and health cash plan., • Pension scheme with employer contributions., • Life assurance and income protection coverage., • Employee discount platform and wellness programs., • Hybrid working model with flexibility to work from home and the office., • Support for professional development, training, and certification.

2nd Line Support Engineer – Southampton (Contract) We’re looking for IT Support Engineers to join our team in Southampton on a contract basis. Location: Southampton Start Date: ASAP Duration: 2-4 months, 2 Days a week (Part-Time) Rate: £180/Day Key Requirements: • Hands-on experience providing technical support, • 2nd Line Support Experience, • Strong troubleshooting and customer service skills, • Ability to work independently and within an office, • Ability to provide desk-side support, • Finalising device imaging/swapping and resolving post-migration queries (software installs, printers, OneDrive queries, any automation gaps), • Troubleshooting laptops with interactive screens/projectors, anything not working on user devices, • Comfortably working alone and also as a team Experience working for an MSP, in the education sector or having an Enhanced DBS is not essential but a bonus. If you’re an experienced IT Support Engineer looking for your next opportunity in Southampton, we’d love to hear from you! 👉 Apply now or send your CV directly to .

IT Service Delivery Manager Location – Chandlers Ford Established and trusted IT Managed Services company have an urgent requirement for an experienced and customer focused IT Engineer to join their team in a Service Delivery Management and operational capacity based at their beautifully refurbished head office located perfectly in Chandlers Ford. My client is an ISO accredited growing managed IT support company based in Chandlers Ford, Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Role My client is seeking a commercially minded and experienced IT Service Delivery professional to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. The ideal candidate will ideally have a background as an IT Support Engineer within First and Second Line IT Support but with a key focus on customer service and satisfaction, managing KPI’s and SLA’s and be experienced in Incident, Problem and Change Management and resolution. This individual will oversee and manage the service delivery within the business and act as a first point of contact for client escalations and service reviews. The successful candidate will have technical skills but demonstrate a passion for customer excellence. The position is of a full time and permanent nature and will be predominantly office based with some flexible hybrid working available. Key Duties & Responsibilities • Lead and manage the IT service delivery team to meet SLAs and KPIs., • Oversee incident, problem, and change management processes., • Act as the primary point of contact for client escalations and service reviews., • Collaborate with technical teams to ensure seamless service transitions and implementations., • Monitor performance metrics and drive service improvement initiatives., • Maintain documentation and compliance with ITIL best practices., • Manage vendor relationships and third-party service providers., • Support business continuity and disaster recovery planning. Experience & Skills • Proven experience in IT service delivery or IT operations management., • Strong understanding of technical support on a 1st or 2nd line knowledge base., • Excellent communication and stakeholder management skills., • Experience with PSA ticketing systems (Halo)., • Ability to lead cross-functional teams and manage competing priorities., • Familiarity with Cybersecurity and patch management practices is a requirement. My client offers a competitive salary and benefits alongside a superb working environment within a friendly, professional and supportive team and there are excellent opportunities for further development within the industry. Vendor accredited training will be available and subsidized in a variety of areas. The company is growing at a very fast rate and want their staff to grow with them.

Operations Manager (Electronics Manufacturing) Southampton £70-80k Are you a strategic leader with a background in electronics manufacturing, ready to take the next step in your career? We’re seeking an experienced Operations Manager to lead and oversee all operational functions in a dynamic electronics manufacturing environment, ensuring efficiency, quality, and on time delivery. This role could also be ideal for an ambitious Production Manager looking to step up. This is a hands on leadership role where you will take ownership of operational KPIs, champion lean manufacturing principles, and drive a culture of 5S and continuous improvement. You’ll work closely with production teams and sales to align operational capacity with customer demand, while maintaining the highest standards of safety, quality, and compliance. There is also a clear progression path, with potential to advance to Managing Director within approximately three years. Key Responsibilities: • Lead production and planning to meet business objectives and customer expectations., • Deliver and report on operational KPIs to senior management., • Embed a culture of continuous improvement and 5S throughout the organisation., • Ensure adherence to health & safety, quality, and cost targets., • Oversee production scheduling, capacity planning, and resource allocation., • Maintain compliance with Quality Management Systems (ISO 9001, ISO 14001, ISO 45001, EN 9100)., • Implement process improvements to enhance efficiency and reduce waste., • Manage operational budgets and control costs without compromising quality or service., • Provide coaching and leadership to direct reports, promoting engagement and performance. What we’re looking for: • Proven experience managing operations in an electronics manufacturing environment., • Strong knowledge of lean manufacturing, 5S, and continuous improvement tools., • Excellent leadership, people management, and change management skills., • Analytical, data-driven, and able to make decisions under pressure., • Financial and commercial acumen in operational performance., • Proficiency with Microsoft Office and ERP systems. Desirable: • Experience in the aerospace or defence industry., • Formal training in lean manufacturing or continuous improvement., • Experience in a small-to-medium-sized business environment., • ERP/SAP experience. This is an exciting opportunity to take ownership of operations within a growing electronics manufacturing company. If you’re committed to driving efficiency, quality, and excellence while leading a motivated team, we’d love to hear from you.

\n Cloud Engineer\n \n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. \n This is a hybrid working role, with a requirement to be in our clients office in the Southampton region 2-3 times per week. \n What youll do: \n \n • Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure\n, • Serve as the internal on-site escalation point for support issues and programmes\n, • Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.\n, • Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.\n, • Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.\n, • Experience with supporting public cloud and/or traditional on-premises infrastructure\n, • Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms\n, • Good understanding of core networking concepts\n, • Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n \n

\n Cloud Engineer\n \n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. \n This is a hybrid working role, with a requirement to be in our clients office in the Southampton region 2-3 times per week. \n What youll do: \n \n • Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure\n, • Serve as the internal on-site escalation point for support issues and programmes\n, • Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.\n, • Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.\n, • Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.\n, • Experience with supporting public cloud and/or traditional on-premises infrastructure\n, • Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms\n, • Good understanding of core networking concepts\n, • Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n \n

\n Cloud Engineer\n \n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. \n This is a hybrid working role, with a requirement to be in our clients office in the Southampton region 2-3 times per week. \n What youll do: \n \n • Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure\n, • Serve as the internal on-site escalation point for support issues and programmes\n, • Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.\n, • Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.\n, • Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.\n, • Experience with supporting public cloud and/or traditional on-premises infrastructure\n, • Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms\n, • Good understanding of core networking concepts\n, • Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n \n

\n Cloud Engineer\n \n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. \n This is a hybrid working role, with a requirement to be in our clients office in the Southampton region 2-3 times per week. \n What youll do: \n \n • Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure\n, • Serve as the internal on-site escalation point for support issues and programmes\n, • Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.\n, • Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.\n, • Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.\n, • Experience with supporting public cloud and/or traditional on-premises infrastructure\n, • Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms\n, • Good understanding of core networking concepts\n, • Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n \n

Dive Into a Career That Makes a Splash – Join United Utilities. Are you confident handling complex queries and taking ownership to find solutions? Would you enjoy turning challenging customer interactions into positive outcomes? United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for customer-focused and resilient professionals to join our Networks team in Warrington. About the Role We’re looking for a customer-focused professional to join our team as the first point of contact for our customers. In this role, you’ll handle complex queries and complaints with care and professionalism, manage intricate conversations around wastewater and clean water services, and take ownership of cases from start to finish. If you thrive in a fast-paced environment, have excellent communication skills, and are passionate about delivering outstanding service, we’d love to hear from you. What You’ll Be Doing • Deliver exceptional customer service as the first point of contact by resolving queries and complaints with professionalism and care, • Handle a high volume of calls and emails in a fast-paced environment, aiming to resolve complaints before they escalate, • Manage complex conversations around wastewater and clean water services, offering clear guidance and practical solutions, • Use internal systems to log, track, and follow up on customer cases accurately and efficiently, • Take ownership of customer issues from start to finish, ensuring timely updates and resolution, • Identify recurring problems and contribute to service improvements, • Maintain a calm and professional approach when dealing with challenging situations or customer dissatisfaction What We’re Looking For • Excellent Communication – Clearly conveys complex information and handles sensitive conversations with empathy and professionalism., • Strong Problem-Solving – Quickly assesses issues, identifies root causes, and delivers effective, practical solutions., • Customer-Centric Mindset – Prioritises customer satisfaction, takes full ownership of issues, and drives positive outcomes., • Tech-Savvy & Organised – Confident using internal systems and tools to manage cases efficiently and accurately., • Resilience & Professionalism – Maintains composure and a solution-focused attitude in high-pressure or emotionally charged situations. What You Need to Know • Hourly Rate- £14.21 PAYE, paid weekly one week in arrears, • Location: Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LP (on site full-time), • Start date: 12/01/2026, • Assignment type: 12 months temporary contract through Reed Talent Solutions, as United Utilities trusted recruitment partner. What Shifts Might You Have • Training for 6 weeks, Monday-Friday 9am-5pm, • Once the training is complete, you'll embrace a dynamic work schedule that offers you the perfect blend of flexibility and stability., • Shifts are between 7am-10pm Monday-Sunday (8-hour shifts across 5 days, 37-hour weeks), • Saturday / Sunday shifts every other week, • Plenty of time to plan around working week (shifts patterns provided 6 weeks in advance) What Are the Benefits of the Role • Free on-site parking for all employees., • Free shuttle bus service from Warrington Interchange for convenient commuting., • Modern office facilities, including refreshments and working spaces. What’s the Next Steps Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, onsite interview with United Utilities, and pre-employment vetting via Reed ahead of your start date Save water, save money. Cut your water and energy bills — search United Utilities Save Water for tips.

Position: Technical Sales Representative Working Hours: 43.5 Hours per week Monday to Thursday 8am to 5:30pm Friday 8am to 4:00pm 30 minutes paid launch Salary: OTE c£45,000.00 + (Basic salary £33,000.00 + commission) Holiday: 28 paid days per year (including bank holidays) (Some leave mandatory for business closure between Christmas and New Year) Company overview We have been in business for over 35 years and are one of the largest independent welding suppliers in the UK. From our Head Office in Portsmouth, we ship welding plant and consumables, worldwide, on a daily basis while our Service Centre in Hedge End, Southampton provides factory trained service engineers to meet our customers requirements. What will be your role? • Working closely with the Sales Director and his team to understand the needs of the business, • Achieving sales targets in the assigned region, • Actively maintaining customer relationships, • Identifying opportunities to grow the customer base and build positive relationships with new customers, • Striving to increase market share in the assigned region, • Supporting customers with expert advice on the product range, • Offering excellent customer service Who are we looking for? • Sales experience essential (minimum 2 years), • Previous welding or engineering experience (minimum 1 year), • Someone hardworking, honest and customer friendly, • Living in the area, • Self-confident with strong communication skills, • Highly organised and disciplined with a flexible attitude, • Able to present at all levels, • With a high level of energy and passion, • Holding a valid driving licence, • Flexible and adaptive to the needs of the business What do we offer? • Uncapped commission scheme, • Ongoing training and support, • Company phone, • Company car, • Pension scheme, • Autonomous working, • Company clothing & PPE PLEASE NOTE: this is not a remote working role. Primary areas to be covered are Hampshire and Dorset - occasionally further afield. How to apply To be considered for this job vacancy, please submit your CV to Reference ID: TSR005

Aviation Sales & Operations Associate Salary: £40,000 - £45,000 per annum (depending on experience) Location: Office based, Southampton (UK Candidates) ALTERNATIVELY this position may also be considered for office based in Schaffhausen, Switzerland (EU Candidates) Hours: Monday to Friday, 8.30am - 17:30pm (40 hour week) Purpose of the job; This highly motivated and visible professional will be responsible for assisting department Managers, Sales Managers and their customers in daily activities required to market, sell and support our products. The position will encompass daily interaction with various departments internally, and help with the administration related to supporting Dealer accounts. Other duties include following-up on dealer, partner and end-customer requests. Some travel is required as this individual will attend some major tradeshows to demonstrate product to end-customers, present product seminars, and provide sales support at regional sales events and partner exhibits. Key Duties & Responsibilities • Become the recognized alternate Garmin point of contact for Garmin dealers and partners and be a customer advocate for them within our organization, • Assist in developing, then managing dealer incentives and programs, including support of CO-OP advertising, and promotional rebates, • Draft official communications from Garmin to the Dealer network on a variety of topics, • Assist with the timely management and facilitation of accurate and engaging responses for the Aviation Sales email inbox with periodic oversight., • Be the recognized “Point Person” for major trade shows owning the coordination and preparation for those designated shows; also assist the sales team in preparing for smaller regional shows, • Support New Dealer applications, and setup process, and help with initial customer onboarding. Continue to support internal account management and document retention for each Dealer/Account, • Help manage and maintain a centralised Dealer contact database and ensure this is up to date with correct Dealer contact information that’s used for marketing and other Dealer communication, • Support Regional Sales and Services Team with customer quotes, and discussions, and help onboard Fleet and Service customers, • Work with all necessary departments on new product introduction, including pricing, marketing efforts, and promotion creation. Ensure that all special requirements for the aviation group are implemented/adhered to, • Receive, research, answer and follow up on aviation dealer and partner inquiries and requests regarding accounts, products, rates, and services offered, • Work closely with Sales Managers to ensure they are informed about any issues pertaining to their accounts such as, accounting issues, lead-times, if sufficient orders are placed, special requests, etc, • Assist in developing well-organized and informative product presentations and business proposals, as well as planning and producing content for webinars, • Attend trade shows, exhibits and seminars, demonstrate and educate customers on products, articulate competitive benefits of Garmin products and systems, • Demonstrates ability to support Sales Managers and Directors with monthly and quarterly sales reports, rebate programs, and shipset tracking, • Remain current on changes in policies, procedures and product offerings and continually expand personal technical, system and competitive product knowledge, • Assist in collecting and compiling competitive intelligence, • Occasionally visit Garmin customers and partners with Sales Managers Education & Experience • Bachelor’s Degree (or equivalent) in Business or Marketing or a field relevant for successful performance of the essential functions of this job description, • Demonstrates at least some limited knowledge of the aviation industry and Garmin aviation products, • Either hold a Private Pilots license or have an aviation technical background, or proficiently demonstrate the ability sell the added benefits of Garmin aviation products to customers, • English proficiency required, with German and/or French proficiency also desirable., • Must be team and detail oriented, possess a positive attitude, and a strong passion and enthusiasm for customer satisfaction, • Ability to present to large groups, • Must have the ability to work proactively and effectively with minimal supervision, • Ability to prioritize, multi-task and stay organized in a flexible, fast paced and challenging environment, • Demonstrated strong and effective verbal, written, and interpersonal communication skills, • Must possess demonstrated analytical skills to critically evaluate information gathered, • Superior organizational and analytical skills with keen attention to detail and quality – must take great pride in the work you produce., • Particular emphasis and expertise using Microsoft Office, specifically Word, PowerPoint, Excel and Outlook, • Must possess the ability to travel (full drivers licence)

We're working with a leading manufacturer going through an exciting phase of growth. As part of their investment within the Valves & Instrumentation division, they're looking for an Internal Sales Engineer to work closely with their customers to help grow their newly formed division. Key Responsibilities: • Deal with customer enquiries and produce quotations with supporting documents., • Give technical advise and assistance particularly about Instrumentation and Valve products., • Communicate confidently with customers and suppliers to find the best solution for each application., • Use Microsoft Dynamics CRM to upload and manage information, ensuring opportunities are monitored and updated to maintain a realistic and achievable sales funnel., • Work with selected manufacturing partners, demonstrating knowledge of Valves and/or Instrumentation to assist customers from the outset (additional and continuous training provided)., • Take a Sales and Business Development approach to help build and develop the division. Requirements: • You’ll need an understanding of process control, valves or instrumentation, • Candidates will be commutable to Southampton and happy to work in an office environment, • You’ll be confident with customers and open to site visits as and when required, • You’ll have a genuine passion for customer service and sales

IT Service Delivery Manager Location – Chandlers Ford Established and trusted IT Managed Services company have an urgent requirement for an experienced and customer focused IT Engineer to join their team in a Service Delivery Management and operational capacity based at their beautifully refurbished head office located perfectly in Chandlers Ford. My client is an ISO accredited growing managed IT support company based in Chandlers Ford, Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Role My client is seeking a commercially minded and experienced IT Service Delivery professional to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. The ideal candidate will ideally have a background as an IT Support Engineer within First and Second Line IT Support but with a key focus on customer service and satisfaction, managing KPI’s and SLA’s and be experienced in Incident, Problem and Change Management and resolution. This individual will oversee and manage the service delivery within the business and act as a first point of contact for client escalations and service reviews. The successful candidate will have technical skills but demonstrate a passion for customer excellence. The position is of a full time and permanent nature and will be predominantly office based with some flexible hybrid working available. Key Duties & Responsibilities • Lead and manage the IT service delivery team to meet SLAs and KPIs., • Oversee incident, problem, and change management processes., • Act as the primary point of contact for client escalations and service reviews., • Collaborate with technical teams to ensure seamless service transitions and implementations., • Monitor performance metrics and drive service improvement initiatives., • Maintain documentation and compliance with ITIL best practices., • Manage vendor relationships and third-party service providers., • Support business continuity and disaster recovery planning. Experience & Skills • Proven experience in IT service delivery or IT operations management., • Strong understanding of technical support on a 1st or 2nd line knowledge base., • Excellent communication and stakeholder management skills., • Experience with PSA ticketing systems (Halo)., • Ability to lead cross-functional teams and manage competing priorities., • Familiarity with Cybersecurity and patch management practices is a requirement. My client offers a competitive salary and benefits alongside a superb working environment within a friendly, professional and supportive team and there are excellent opportunities for further development within the industry. Vendor accredited training will be available and subsidized in a variety of areas. The company is growing at a very fast rate and want their staff to grow with them.

Senior Functional Consultant – D365 Customer Engagement (CE) £70,000 – £100,000 + Benefits UK-Wide | Hybrid | 3 Days Onsite (Nearest Office) We’re supporting a globally recognised consulting organisation who are in a period of significant expansion across their Dynamics 365 Customer Engagement practice. They are looking for a Senior Functional Consultant to play a key role in leading CE workstreams across enterprise-scale programmes, working with well-known clients across a mix of industries. This is not just configuration and delivery. It’s a chance to shape solution design, influence strategy, guide customers through transformation, and mentor internal teams as the practice continues to grow. What You'll Be Doing: • Leading functional workstreams from discovery through to deployment, • Working closely with client stakeholders, Microsoft, and near/offshore delivery teams, • Producing and presenting solution options (HLD / LLD), • Providing functional leadership across analysis, design, testing, data migration & cutover, • Coaching and mentoring consultants within the CE practice, • Supporting on bids, demos, proposals, and wider go-to-market initiatives What They're Looking For: • Strong experience delivering Dynamics 365 CE solutions in a consulting or partner environment, • Hands-on design and configuration experience across Sales, Customer Service, Customer Insights or CCaaS, • Confident leading customer workshops and explanation of solution options, • Experience guiding workstreams and working with cross-functional teams, • Comfortable engaging with C-suite and senior business stakeholders, • Power Platform understanding (Power Apps / Power Automate) is beneficial Why This Could Be a Strong Move: • Opportunity to influence and grow a CE practice, not just deliver, • Strong learning and development pathways, with support for certifications, • Exposure to major enterprise transformation programmes, • Real progression into Practice Leadership / Head of / Director track over time Package: • £70,000 – £100,000 depending on experience, • Excellent benefits & bonus scheme, • Hybrid working – 3 days onsite per week (closest office)

NetSuite Functional Consultant – Functional Consultant, NetSuite, P2P, O2C, R2R, FAM, WMS, supply chain, logistics, manufacturing, MRP, D2B, Design to Build, procure to pay, Order to Cash, Record to Report, Fixed asset management, accounting, Finance Consultant, Finance Functional Consultant, Senior Consultant, Senior principle consultant, Lead Netsuite Consultant, NetSuite Lead – Manchester, London, Surrey, Hampshire, Merseyside, Nottinghamshire, Derbyshire, Gloustershire, Berkshire, Middlesex, West Midlands, Leicestershire, Essex, Kent, Yorkshire, £700-£750 Per day (Inside IR35) Our global NetSuite partner client are looking to appoint a NetSuite Functional Consultant on a 3-month initial basis who is excited by the opportunity to own and execute the delivery of NetSuite implementations. This role will be a mix of working from home, the office and client sites. This is a great opportunity to join an ever-growing organisation, whilst working on the largest NetSuite clients. The role would suit someone who has consultancy experience and is confident in communicating with key stakeholders. Key Skills & Experience: • 3+ years as a NetSuite Consultant, preferably working in a consultancy environment, • Experience with end-to-end NetSuite implementation in a functional role, • 3+ years' experience with multi-phase, enterprise-wide implementations, • NetSuite Financials multi-company multi-books, multi-currency and revenue recognition experience., • Proficiency in NetSuite Financials with good knowledge of at least one other functional domain (e.g. Manufacturing, Supply Chain). Responsibilities: • Leading cross-functional teams in client-facing delivery roles, • Providing oversight across multiple projects simultaneously to deliver client success, • Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches, • Building relationships with new and existing clients, • Leading NetSuiteERP implementations froma technical, functionaland change management standpoint;, • Raising theprofile ofthe team externallyby expanding theirnetwork, includingwith external bodies, • Documenting, proposing and discussing solution options as a part of the programme team (high-level design / low-level design), • Engaging with team members to contribute towards successful project outcomes, • Understanding business requirements and scope changes, and highlight any impact on delivery teams or technical solution, • Formally coach and manage people within the team. Location: Hybrid – UK Wide Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position, we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

Contract Role – Network Test Manager – London/Hove/Remote – 06 months initial – Inside IR35 Role Overview: • Job Title: Network Test Manager, • Location: London/Hove/Remote (occasional office visits may be required, especially during delivery and migration phases), • Contract Type: Contract, • Duration: 06 months initial till May 2026, • Sector: Financial services, • Role: Network Simplification: Test Manager, • Location Preferred onshore in the UK, flexible between Hove and London offices; occasional office visits may be required, especially during delivery and migration phases., • End date: 31.05.2026 potential for ongoing engagement depending on project phases and individual capability. Responsibilities: • Defining the Test Strategy, • Defining the Test Plan/s, • Driving execution of all phases of testing (including customer acceptance and post implementation verification testing) and associated defect tracking/resolution, • Test Report preparation and sign-off., • Service Transition activities pertaining to testing as outlined above. Technical Skillset • Network Experience: Prior experience in the network domain, especially with SD-WAN solutions, site connectivity, and migrations., • Migration Knowledge: Experience with MPLS to SD-WAN migrations is highly advantageous, particularly for defining test plans and understanding testing requirements., • Testing: Ability to define test plans, test strategies, and conduct acceptance and post-implementation verification testing for site migrations. Please feel free to contact myself – Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website ___ for more information What’s in it for you? • 23 days’ annual leave rising to 27 days holiday in time with the opportunity to buy extra leave, • company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always 🧑 💻 Fearless innovation ✅ Achieve together 💙 Everyone is valued

NetSuite Solution Architect – Solution Architect, NetSuite, P2P, O2C, R2R, FAM, WMS, supply chain, logistics, manufacturing, MRP, D2B, Design to Build, procure to pay, Order to Cash, Record to Report, Fixed asset management, accounting, Finance Consultant, Finance Functional Consultant, Senior Consultant, Senior principle consultant, Lead Netsuite Consultant, NetSuite Lead – Manchester, London, Surrey, Hampshire, Merseyside, Nottinghamshire, Derbyshire, Gloustershire, Berkshire, Middlesex, West Midlands, Leicestershire, Essex, Kent, Yorkshire, £80,000 - £100,000 per annum + Bonus Our global NetSuite partner clients are looking to appoint a NetSuite Solution Architect, driving end-to-end solution design and implementation across international projects. This is an exciting opportunity to shape innovative NetSuite solutions, collaborate with expert teams worldwide, and play a key role in digital transformation for a diverse global client base. This role will be a mix of working from home, the office and client sites. This is a great opportunity to join an ever-growing organisation, whilst working on the largest NetSuite clients. The role would suit a seasoned NetSuite professional with strong solution design expertise, excellent stakeholder management skills, and a passion for delivering scalable cloud ERP solutions across complex, multi-entity environments. Key Skills & Experience: • 7+ years as a NetSuite Consultant, preferably working in a consultancy environment, • 2+ years of NetSuite architecture design for custom NetSuite solutions, • Should have strong exposure to finance module processes implementation with multi-company multi-books, revenue recognition, and currency structure;, • Experience in architecting NetSuite integrations with third-party systems;, • Develop innovative solutions for our rapidly expanding client base across a range of industries., • Experience in leading business process design and discovery sessions, • Evaluate software purchases against SOW and provide GAP solutions., • Develop customised functional design documentation., • Knowledge of third-party vendors to enhance the overall solution, • Industry experience: at least 10 projects within the software, financial services, life sciences, advertising, media and publishing, retail, and hospitality verticals. Responsibilities: • Leading cross-functional teams in client-facing delivery roles, • Be involved in anywhere between 3-5 NetSuite implementation or optimisation projects simultaneously across industry verticals and business process areas as an SME, • Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches, • Being overall responsible for NetSuite ERP implementation from a technical, functional, and/or organisational change management standpoint;, • Raising theprofile ofthe team externallyby expanding theirnetwork, includingwith external bodies, • Leading business development activity, including writing client proposals, facilitating our show home or model office, preparing and delivering client pitches with support from the team, • Helping build our work pipeline alongside our dedicated partner and director teams, and helping deliver on our growth aspirations, • Reporting to a partner or director, you will deliver NetSuite-related work to a varied portfolio of organisations in the UK across different targeted industries., • Pushing the boundaries of what is possible, creating and leading new ideas and concepts through to fruition, and, • Building and maintaining deep and long-lasting relationships with client personnel. Location: Hybrid – UK Wide Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position, we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

About Routeware, Inc. Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place. Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative. Our Mission: • Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead., • Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment., • Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers. POSITION OVERVIEW The individual in this role will be exceptionally motivated, energetic, customer-focused, and eager to grow. The ideal candidate for this position will have an aptitude for computer hardware and technology in general, as well as some mechanical skills. Strong troubleshooting skills are a must in this position. The successful candidate will be a hard worker with high attention to detail, and outstanding communication skills. RESPONSIBILITIES & DUTIES • Installation of computer and hardware components on large commercial trucks., • Troubleshoot and resolve installation issues in a timely and professional manner., • Provide technical assistance to the Technical Support Team., • Assist in the preparation of customer shipments, including light in-house component assembly, hardware configuration, unit burn-in, data logging, and packing/shipping., • Process return material authorizations (RMAs)., • Efficient administration of work, both internally and externally (paperwork and record keeping)., • Unit repairs, both hardware and software, including troubleshooting/ being able to clearly communicate with development engineers any issues/bugs found., • Other Duties as Assigned. QUALIFICATIONS • Knowledge of basic tools, principles, and procedures required for installing computer systems in heavy-duty vehicles is preferred., • Solid track record of high-quality electronics installations., • A high degree of personal motivation, initiative, and flexibility., • Experience with troubleshooting computer hardware and software., • Proven ability to work well with a team., • Experience working and communicating effectively with many different stakeholders, including peers, other departments, and external customers. IDEALLY YOU WILL HAVE • Exceptional verbal and written communication skills., • Tech Savvy., • Creative problem solver., • Able to learn quickly, multi-task, and manage your time efficiently., • Experience with CRM software, ideally Salesforce., • Experience with Microsoft and Google Office Suites., • Demonstrated ability to roll-up sleeves and work with team members in a hands-on capacity., • Highest standards of accuracy and precision; highly organized. BENEFITS • Sick Pay, • On-site Parking, • Company Pension Program, • Generous Holiday Leave

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The purpose of this role is to provide initial support by troubleshooting and resolving basic technical issues, logging service requests and escalating more complex issues to 2nd and 3rd line teams. This plays a key role in maintaining high performance, supporting our colleagues and ensuring a smooth positive experience for our end-users and passengers. Your main responsibilities will be: • Ensure that colleague queries or issues are accurately logged and documented, including detailed descriptions, steps taken, and relevant information throughout the life of the ticket., • Provide initial diagnosis and support with the aim of resolving the issue or fulfilling the service request at first contact., • Collaborate with other colleagues in IT to escalate tickets where resolution is not possible at the Service Desk., • Ensure solution articles in the knowledge base are accurate, or where they don't exist, are created., • Windows OS, Office 365 applications (including Outlook), Microsoft Teams and SharePoint, • Polite phone manner., • Experience in delivering customer service., • Strong written and verbal communication skills., • Analytical and problem-solving mindset, with the ability to think creatively to diagnose and troubleshoot issues., • Ability to manage multiple priorities, focusing on what is important, not just urgent., • Attention to detail and ability to provide an accurate recording of incidents, troubleshooting steps and resolutions. Overline House is conveniently situated overlooking Southampton Central Station and is easily accessible by public transport. The station is very local to West Quay, a hub for retailers and restaurants, and provides an excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week, typically, office hours, Monday - Friday. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: • Free duty and leisure travel on SWR services for employees, • Free leisure travel for spouse/partner and dependants (criteria dependent), • 75% discount on many other train operating companies, • Full training and support with development We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Third Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working – typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the performance of this team to ensure productivity, quality and customer service goals are maximised. You will work in partnership with other Team Managers in communicating and making agreed change happen across the Motor Claims Unit as a whole to support the achievement of business goals. You will also work closely with Technical Experts to develop your team to deliver a high level of performance to achieve those goals. Responsibilities • Be able to understand and guide handlers with third party and personal injury claims in line with claims practices, procedures and philosophies., • Contribute to and ensure direct reports work within agreed processes in order to deliver the business plan, • Measure direct reports performance against KPI’s and SLA’s., • Provide support to the Supervisor/Manager and ensure delivery of performance of direct reports in line with departmental requirements and in identifying inefficiencies with processes and procedures and implement changes to achieve improvement, • Manage, motivate, deliver, set & monitor objectives of direct reports within the TP Team in order for them to carry out their responsibilities and meet agreed service and performance targets, • Undertake regular performance reviews with team members against key targets and objectives in order to identify business and personal developmental needs, • Ensure compliance to company reserving and payment philosophy., • Handle team technical referrals on a daily basis, • Authorise cheques in an accurate and timely manner, maintaining volume and cheque return data., • Develop and maintain relationships with key suppliers and Third Party agents, to include the interpretation of MI, and identifying/resolving issues not requiring escalation., • Handle complaints in line with FCA/Company guidelines and timescales and adhere to FCA, TCF and Data Protection Regulations, • Know, understand and apply the principles of TCF, and report any potential area of risk to your line manager, • Complete audits on team members and put development plans in place to address training needs, • Develop teams technical knowledge, • Full TP experience in dealing with property damage, credit hire and personal injury., • Previous leadership experience in a TP claims environment is desirable., • Demonstrates excellent communication and organisational skills, • Demonstrates good leadership skills, • Strong customer service and resolution skills, • Ability to mentor and train, • Demonstrates a full understanding and ability to implement delivery of department KPI’s and SLA’s

The Company • A purpose-driven, commercially sharp business where decisions genuinely impact lives., • A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key., • Backed by serious investment and on a journey to modernise how their services operate. The Opportunity This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doing things right; for customers, colleagues, and the spaced they serve, and lead a contact and response centre encompassing critical service functions. Your goal: to take this operation and turn it into a technology-led, insight-driven centre of excellence. You’ll optimise performance, strengthen customer relationships, and lead a transformation that makes the service smarter, faster, but without losing that critical human touch. Lead a capable and committed management team and take total control of the budget and resources at your disposal, to make real change. • Optimising workforce planning and process design. The ideal candidate An experienced operational leader who combines commercial rigour with empathy and purpose. Someone that wants total autonomy and ownership of a business unit, operating as a mini-MD, with future development into the larger role within a PE business. You know how to manage complex, regulated service environments, and be comfortable getting into the weeds one day, and then stepping back and taking a broader picture look the next day. You need to be as comfortable inspiring our team as you are planning annual budgets! You’ll demonstrate that: • You’ve led large-scale (200+ seat) contact or service centre operations with measurable performance improvement., • You can work with customers to deliver exceptional experiences and outcomes. Understanding their challenges and being the advocate for improvement, along-side your leadership team., • You know how to use data, systems, and technology to drive smarter service delivery., • You’re confident managing multiple stakeholders, including senior leadership and key clients., • You can balance commercial accountability with a deep understanding of people and culture., • You’re calm under pressure and thrive in environments, where reliability and trust matter most., • You bring an engaging, empowering leadership style, enabling strong managers to own their domains and grow., • You’re looking for a long-term opportunity to make an impact, work closely with the MD and build your own senior leadership growth plan. The package • £90,000 - £110,000 + bonus., • 26 days holiday plus bank holidays, • Increased pension contribution., • Private Medical Insurance., • Life Assurance., • Hybrid working, with a Southern-Hampshire office (Very flexible setup!) You’ll have full ownership, executive exposure, and the opportunity to build something lasting, while leading a team that genuinely makes a difference.

ABOUT US Oceania Cruises is the world’s leading culinary and destination focused cruise line. The seven small, luxurious ships carry a maximum of 1,238 guests and feature the finest cuisine at sea and destination-rich itineraries that span the globe. Expertly curated travel experiences aboard the designer-inspired, small ships call on more than 450 marquee and boutique ports across Europe, Alaska, Asia, Africa, Australia, New Zealand, New England-Canada, Bermuda, the Caribbean, the Panama Canal, Tahiti and the South Pacific in addition to the epic 180-day Around the World Voyages. There is also a second 1,200-guest Allura Class ship on order for delivery in 2025. With headquarters in Miami, Oceania Cruises is owned by Norwegian Cruise Line Holdings Ltd., a diversified cruise operator of leading global cruise brands which include Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. By being part of NCLH, our competitive benefits packages offer you and your family the opportunity to stay healthy and thrive both personally and professionally. BENEFITS • Free car parking nearby, • Pension Scheme, • Private Medical, • Development Opportunities, partnered with LinkedIn & Dale Carnegie, • Management Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days holiday + 8 Bank Holidays, • Local Bus Discounts ROLE LOCATION This role will be based in our office in Southampton with Mondays and Fridays working from home. BASIC PURPOSE The Guest Services Manager will be responsible for leading and efficiently running of all aspects of Guest Services department for the UK / DACH / CEMEA regions, including but not limited to making new and servicing existing reservations; accuracy of visa and documentation delivery; review of cancelled bookings and sign off of relevant refunds. Responsible for monitoring, managing, and motivating the EMEA Direct Inbound teams, ensuring all the team’s targets are reached, while maintaining company standards as it relates to both sales conversion and direct guest satisfaction and department’s expectations, ensuring operational deadlines and quality targets are adhered to and agreed service standards are maintained, through the delivery of exceptional customer service. Working closely with the Guest Services Director and Guest Services Supervisor to ensure that the team are delivering the highest standard of service to our luxury client base. In addition, offering vital support to the Guest Services Director and supporting the management team and all other departments as and when required with HR, IT and reservation procedures and escalations. POSITION RESPONSIBILITIES • Lead and manage a Guest Services team responsible for all aspects relating to guests’ reservations To provide assertive and clear management that will inspire and motivate team members to work together to achieve sales targets and service standards., • Support Guest Services Director in maximizing growth of inbound direct business, ensuring appropriate & relevant lead capture., • Manage continuity within the team considering all internal and external influences on performance to ensure that Customer Service is always delivered within agreed service standards., • Identify and implement department efficiencies., • Offer daily support, providing a fast and efficient response to all requests for information and to the resolving of issues for both Trade and direct reservations., • Plan and implement enhanced support and cover to the EMEA GS / Special Services & Inbound teams (including Rota & Holidays)., • Manage the call management system., • Regular review of quotes and booking process for quality assurance., • Responsible for all GS policy and process changes locally (communication / training and roll out)., • Act as Liaison with international offices for system updates (testing and providing feedback) to ensure compliance., • Provide support in emergency situations as they occur in a calm and organized manner and ensuring that communication to all stakeholders is frequent and up to date., • Develop & Plan training and coaching to team members to ensure brand, product, policy and process and promotion knowledge is updated regularly., • You will build and maintain relationships with all Direct Guests., • To proactively secure bookings and to maximize all sales opportunities and work with team leaders to empower and motivate to build a selling and service philosophy., • Manage & prepare reports for sign of by Director (including payroll, incentive, Commission and Ad hoc)., • Ensure call monitoring programme is adhered to and monitor daily, weekly, and monthly performance results to ensure that all policies, metrics, procedures and schedules are being maintained (Including call and email review / Monitoring)., • Maintaining a good working relationship with other team members, guiding, advising, and helping others where appropriate to enhance service levels., • Drive improvements in overall Sales and service levels, analyze responses and phone calls provide coaching and feedback to strive for Closures at first contact., • Provide performance, call & email statistics for Management., • Establishing and setting department KPI’s & SLA's together with the Guest Services Director for team members tasks and effectively manage and motivate staff to achieve. identify needs/coach/educate/evaluate)., • Manage and measure individual and team productivity with a goal to be number one in the Cruise Industry Ensure Team meet the standard service levels and the Key Performance Indicators., • Approve and apply all Escalated discounts / vouchers and manual adjustments., • Ensure existing staff are kept updated on new products, policies & procedures etc., through delivery of briefings and update sessions., • Conducting monthly one to ones and annual appraisals of staff to ensure team development., • Responsible for maintaining thorough knowledge of OCI product, policies, and procedures for the department., • Manage staffing hours for payroll purposes and prepare overtime sheet for payroll & sign off by Director., • To assist other departments within our UK and US offices as well as our Ships, including Accounts, Air Operations, Guest Relations, Sales Team, HR, Revenue Management, Pre/Post hotels in relation to booking escalations., • Provide leadership team with regular feedback and identify trends and opportunities for improvement where necessary., • Point of escalation for Supervisor, for calls from agents and guests, liaising with relevant departments to ensure efficient resolve., • Participate, and assist where required in consumer events, exhibitions, and ship visits., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • Other responsibilities as assigned by Director of guest Services or senior management. EDUCATION • Degree level educated., • Recognized qualification in Travel & Tourism / Hospitality (desirable), • Second language (ideally French, German, Spanish) not mandatory but advantageous EXPERIENCE • Minimum 3+ years Management experience ideally within a contact center, • Ideally at least 2-3 years’ Travel Experience within a luxury brand, • Sales experience in a Sales / customer service / Reservations supervisory role with knowledge of consumer sales and lead management, • People supervision within a sales environment., • Second language preferable but not essential. COMPETENCIES / SKILLS • Computer literate: proficiency with Microsoft office suite, • Reservations System, Airline GDS, Sabre an advantage but not essential, • Salesforce proficiency preferable, • Knowledge of ABTA/ATOL and Package Travel Regulations, • Strong Travel industry and general geographical knowledge, • Strong Leadership skills, high on energy and Initiative, • Excellent Organizational and problem-solving skills with attention to detail, • Multi-task oriented with Excellent Time management skills and a strong drive to deliver., • Strong Interpersonal skill with the ability to interact with all levels of the organization and client base in a professional, diplomatic, and tactful manner when providing both positive and negative feedback., • A strong team player who can motivate and guide a team using their own initiative., • Ability to coach and drive a team with skills in providing both positive and negative feedback., • Strong customer focus, both internally and externally., • Self-driven, results orientated with a positive dynamic approach, and able to perform under pressure and remain Positive and determined., • Ability to function in a fast paced, results oriented environment with a high degree of flexibility whilst demonstrating a sense of urgency., • An innovate, self-starter who can think in terms of solution, and who has the ability to identify operational issues and trouble shoot., • Flexibility to work additional hours outside of our regular business hours when required, including traveling and weekends and evenings., • Must always project a professional appearance as it may be necessary to meet with guest face to face. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful

Logistics Order Processor Location: Southampton outskirts Salary: To £28,000pa dependant on experience Our client, a global leader in their industry, is seeking a Logistics Order Processor to join their team. This role ensures the efficient handling of customer orders and quotations from initial enquiry through to delivery, requiring strong communication skills, attention to detail, and collaboration across suppliers, freight partners, warehouse teams, and international offices. Key Responsibilities Order & Quotation Management • Accurately process customer quotations and orders, ensuring compliance and complete documentation., • Coordinate with suppliers and freight partners to meet agreed delivery timescales., • Monitor stock levels and liaise with management to maintain inventory availability., • Liaise with the warehouse team to ensure timely dispatch and correct packaging., • Act as a primary contact for customers, responding promptly to enquiries and quotation requests., • Advise on product availability, delivery schedules, and alternative solutions., • Resolve issues efficiently while maintaining high service standards., • Assist with stockholding and FIFO rotation, resolving discrepancies., • Previous experience in logistics, order processing, or supply chain., • Proven ability to manage quotations and orders from enquiry to delivery., • Strong organisational skills and attention to detail., • Excellent communication skills., • Proficiency in Microsoft Office (Excel essential); SAGE experience advantageous (training given)., • Professional, proactive, and customer focused., • Strong problem-solving and multitasking abilities., • Collaborative team player with a positive attitude.

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. QUALIFICATIONS Minimum hiring, language and physical requirements to perform the job. Hiring Requirements: • Minimum one-year experience in a customer contact position within the hotel field or related industry., • Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required., • Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively., • Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions., • Ability to operate basic office equipment, including telephones, computers and copy machines., • Completion of high school or basic education equivalency preferred., • Must be willing to work onboard for 5-6 months. Language Requirements: • Required to speak English clearly and distinctly., • Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers., • Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.

Job description Legal Executive Assistant (12 month FTC) Base Location: Watford, Reading, Birmingham, Manchester or Leeds The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG as a Legal Executive Assistant Legal Executive Assistants at KPMG understand the businesses, sectors and the environments they’re operating in. Supporting leaders in KPMG Law to help our clients with their biggest challenges, finding new opportunities with our unique insights, offering fresh thinking and cutting-edge technology. The Legal Executive Assistant is a highly regarded support role that demands exceptional administrative, organisational and communication skills to professionally engage and maintain collaborative working relationships with colleagues and clients. Demonstrating customer centred, strategic thinking and influencing skills, anticipating needs and acting with a high degree of autonomy. The role demands advanced proficiency in office software and new technology, providing digital enablement support to stakeholders. What will you be doing? • Efficient production of correspondence and legal documents, to a high standard and to meet deadlines. This will include making amendments to documentation often through heavily handwritten mark-ups., • Provide proactive diary and inbox management, using knowledge and initiative to anticipate and resolve conflicts., • Active participation in client and stakeholder engagement through organising client meetings, managing client events, engaging directly with clients, and building and maintaining strong client relationships. Manage meeting trackers., • Coordinate booking of UK and International travel, accommodation, and visa applications., • Compile accurate itineraries and ensure diaries are reflective of arrangements., • Attend cascades and business updates to ensure continued client focus and strong understanding of strategic priorities., • Delegate transactional activity through the ASK team., • Coordinate and organise meetings and events, both in person and virtually., • Support activity aligned to stakeholder strategic priorities., • Work with KPMG teams to support events, ensuring processes and policies are adhered to., • Identify and implement improvements in tasks and processes., • Drive operational cost savings by planning travel effectively, maximising virtual meetings, and advocating internal venues and fine dining options., • Coach and mentor colleagues and peers., • Engage in professional support development, new ways of work, learning opportunities and obtain quality feedback to support progression. What will you need to do it? • Significant experience working as a Legal Secretary / Executive Assistant, ideally within in a Top 50 law firm., • ILEX Legal Secretary Certificate and Diploma., • Ability to prioritise work and requirements, with a flexible approach to working arrangements., • Build and maintain collaborative working relationships with stakeholders, colleagues and clients., • Be client-focused, understanding the expectations and requirements of stakeholders., • Demonstrate excellent interpersonal skills, flexibility, and resilience., • Exercise confidentiality and discretion in all aspects of the role., • Previous customer focused experience required., • Operate with confidence, prioritise and make decisions with limited interaction., • Play an active role in driving continuous improvement. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: • Watford, • Reading, • Birmingham, • Leeds, • Manchester With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Central Services we have a range of divisions and specialisms. Click the links to find out more below: • Central Services (KBS) at KPMG: ___, • Central Services (KBS) at KPMG:, • Inclusivity and KPMG: ___, • Inclusivity and KPMG:, • KPMG Workability and Disability confidence: ___, • KPMG Workability and Disability confidence: For any additional support in applying, please click the links to find out more: • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: FTC Project Engineer Salary: £50,000 per annum Hours: 37.5 hours per week, Monday - Friday. Location: Home based hybrid – South preferable About Us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose As part of a dedicated engineering team, you will play a key role in integrating newly acquired schools into Outcomes First Group, with a strong emphasis on delivering exceptional customer service. Your primary responsibility will be managing the migration of Microsoft 365 users and devices to OFG systems, collaborating closely with the existing IT team and third-party partners to ensure a smooth transition for school staff over a six-month period. Outside of migration activities, you may also provide support to the service desk team, assisting with the day-to-day IT needs of all OFG users. Key Responsibilities: • Work with 3rd parties to identify and prepare users, devices and data to be migrated using migration tools., • Prepare configurations within Microsoft EntraID/Intune ahead of a migration., • Prepare applications in Microsoft Intune to be deployed to school devices., • Work with 3rd parties to migrate printers between suppliers., • Provide on-site technical support during Microsoft 365 migrations where required., • Act as a technical liaison between engineers on-site performing migration work and 3rd parties supporting, • Resolve technical issues resulting from a migration., • Mentor, educate and knowledge transfer to members of the IT team., • Perform all activities in keeping with established change management and approval., • When not working on migrations, work with the IT service desk team to resolve escalated issues. Experience, Skills & Qualifications: Essential Technical skills • Experience in supporting Windows 10/11 (essential), • Experience in managing Microsoft 365 services such as Exchange, SharePoint (essential), • Experience in supporting EntraID/Intune managed solutions(essential), • Experience in supporting printers and PaperCut (essential), • Knowledge and troubleshooting experience of enterprise networks, VLANs, routing, switching and IP addressing. (essential), • Solid understanding of LAN/WAN technologies (essential), • Experience of managing Apple devices in the Enterprise (preferred), • Experience of JAMF MDM (preferred), • Experience of managing educational web content filtering solutions (preferred) Experience and skills • Between 3 to 5 years in a 3rd line/Infrastructure role experience within a technical support desk or MSP. (essential), • Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) (preferred), • Strong knowledge of working within an ITIL framework. (preferred), • Strong understanding of IT infrastructure. (essential), • Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges. (essential), • Demonstrated history in supporting technical projects (essential), • Strong customer service skills. (essential), • Strong attention to detail, the ability to follow processes and procedures and take ownership of tasks or issues. (essential), • Excellent communication, organisational and interpersonal skills. (essential), • Ability/willingness to learn, prioritize workload and meet tight deadlines. (essential), • Ability to work on own initiative, tackle tasks proactively, address and resolve problems and able to follow a methodical approach to service issues. (essential), • Contributes to, supports, and works within the team. (essential), • Ability to work well with challenging customers and under pressure. (essential) This role is flexible and can be located anywhere in UK, though South UK is preferable. The post holder will be expected to work up to 6 weekends to deliver critical project migration activity (between Dec 25 and Feb 26) and will be required to be onsite for that time, with overnight stay where required – travel & expenses paid. The post holder will be expected to travel to schools and office locations in the UK when required and potentially stay overnight. Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Technical Consultant role is your opportunity to extend Dynamics 365 and the Power Platform in ways that are otherwise considered a limitation of the native product. By providing your expertise in building custom extensions, you will be supporting our clients to help our solutions get ever closer to meeting their bespoke business process needs. Essential Expertise • Strong experience in extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service, • Continuous development of skills within Dynamics 365 CE and the Power Platform, • Proven experience in delivering C# plugins and JavaScript to extend data operations and user interactivity within Dynamics 365 CE applications, • Delivery of low-code plugins and/or PCF controls within Power Apps, • Solution validation inside and outside of Dynamics 365 CE, challenging the customer and teammates alike and being able to identify when other alternatives may be more suitable, • Strong communication skills, with the ability to convey technical information to non-technical stakeholders, • Certification in at least one ‘Fundamentals’ Microsoft exam in Azure, Power Platform, or Dynamics 365., • A practical knowledge of technical Application Lifecycle Management (ALM) to ensure safe delivery of newly coded solutions in enterprise-scale environments Desirable Expertise • Certification in PL-300: Power Platform Developer or another advanced developer-based exam within Azure, Power Platform, or Dynamics 365., • Full understanding of waterfall and agile methodologies to set you up for success within Ingentive’s BUILT methodology, • Past experience in managing backlogs of requirements within Azure DevOps Responsibilities: On a daily basis your varied role will include, but will not be limited to: • Managing your own task list to achieve the desired outcomes, • Continued communication with the client and teammates to enable progress as ‘one team’, • Delivery of high quality code-bases in line with the project’s delivery process Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers. ProAmpac brings brand owners and packaging experts together to generate fresh thinking, accelerate advanced technology and increase speed-to-market, package customization and consumer differentiation. Job Description: The Commodity Lead is part of a service-oriented, Shared Services team that creates sustainable competitive advantage for ProAmpac and its customers. In this role, the incumbent will work collaboratively with stakeholders to consistently develop socially responsible, cost effective and innovative supply management solutions that are aligned to our customers’ changing needs. The incumbent will be responsible for leading and implementing the sourcing/procurement of one, or several, major commodity spends, (i.e. Resins, Films and other assigned commodities) for ProAmpac to achieve improvements in total cost of ownership, working capital and business financial goals. The incumbent will use a structured strategic sourcing process to drive the activities involved in supplier discovery, supplier selection, and supplier development and supplier relationship management. This role involves working closely with cross functional teams to achieve strategic sourcing objectives for the commodities. Requirements: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions. Knows and follows all safety policies and procedures. Ensures that co-workers are also following safety rules. • Commitment, awareness and involvement pertaining to ISO (policy, standards, procedures, etc.) and food safety practices (GMPs, procedures, etc.) are requirements of all employees., • Develops, documents and communicates commodity sourcing strategies and action plans that are aligned to the organization’s business objectives and based on a deep understanding of the commodity supply markets., • Responsible for executing the Strategic Sourcing Process and ensuring consistent application across all key assigned commodities., • Develop and execute plans based on key sourcing levers (Global Sourcing, Best Price Evaluation, Volume Aggregation, and Value Engineering/Value Analysis) that deliver improvements in Total Cost of Ownership or Total Landed Cost., • Negotiates supply contracts that meet the business needs including terms, pricing, volume agreements, inventory management strategies, competitive benchmarks, performance, and annual cost reductions., • Works with cross functional team members to develop and manage supplier relationships in order to obtain the best value in terms of quality, service, innovation and cost. Monitors and manages supplier performance using clearly defined objectives and metrics., • Champions the development of risk analysis, assessment and mitigation plans that minimize service disruptions to the customer. This includes monitoring and managing material supply to protect against short term disruptions, ensuring that the supply base has capacity to meet ProAmpac’s highest short-term requirements and long-term growth needs, and negotiating effective inventory/service programs with the supply base., • Works collaboratively with Product Development, Sales, Quality and Manufacturing in sourcing new raw materials and selection of new suppliers to support new growth initiatives., • Provides timely forecast for key commodities and market outlook to keep organization informed of key cost changes; tracks variations from annual forecast process., • Liaise with Global Sourcing Team Leads to focus opportunity for Global-scale procurement, where it is suitable., • To present benefits and opportunities clearly to Procurement Leadership, gaining approval and sign off from Sourcing Leadership of new contracts., • To work with Finance Optimization Team to present savings achieved and engage when requested over monitoring savings tracked., • Secure NDA’s where appropriate, and wholistic approach to ensuring correct protection of ProAmpac sensitive data., • To liaise with ProAmpac’s Legal Department over Contractual Terms, working with Procurement Director to ensure most beneficial terms for ProAmpac., • Proactively establishes and implements countermeasures to address negative market trends and missed performance objectives., • Works with our Quality Department and our suppliers to establish better supplier relationships and improve product performance., • Works with cross functional teams, both internal and internal/external, to facilitate process and procedures that support the organizations goals., • Demonstrates appropriate attitude in all dealings with coworkers, customers, and suppliers., • To have long term viewpoint of Sourcing/Procurement, building upon strategic partnerships highlighted by Leadership Team from a Global perspective., • Other duties as assigned., • Strong leadership and persuasive communication skills, • Solid operational management and general business skills, • Strong negotiation skills to use for large commercial deals, • Good IT skills (Microsoft Office), • Familiarity with relevant legislative and regulatory requirements, as well as understanding of standard contractual terms and conditions to mitigate legal risk, • Strategic mindset and problem-solving skills, • Knowledge of enterprise risk management and business continuity planning, • Analytical mindset, but also creativity to seek, encourage and find non-traditional approaches that have historically “boxed-in” procurement, • Bias for action, results orientation Qualifications: • University Bachelors degree preferred, (BA) or alternatively our University partnership programs., • 3 – 5 years demonstrated knowledge and experience in sourcing a major commodity group, or procurement role, • Purchasing Order System experience (e.g. Ariba, SAP, Oracle)., • C.P.M. (Certified Purchasing Manager) certification or Equivalent preferred., • Ability to travel 15 – 25% of the time, nationally or internationally as required. How to Apply: Please confirm your interest in writing including a brief overview of why you should be considered for the role.

The Company • A purpose-driven, commercially sharp business where decisions genuinely impact lives., • A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key., • Backed by serious investment and on a journey to modernise how their services operate. The Opportunity This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doing things right; for customers, colleagues, and the spaced they serve, and lead a contact and response centre encompassing critical service functions. Your goal: to take this operation and turn it into a technology-led, insight-driven centre of excellence. You’ll optimise performance, strengthen customer relationships, and lead a transformation that makes the service smarter, faster, but without losing that critical human touch. Lead a capable and committed management team and take total control of the budget and resources at your disposal, to make real change. • Optimising workforce planning and process design. The ideal candidate An experienced operational leader who combines commercial rigour with empathy and purpose. Someone that wants total autonomy and ownership of a business unit, operating as a mini-MD, with future development into the larger role within a PE business. You know how to manage complex, regulated service environments, and be comfortable getting into the weeds one day, and then stepping back and taking a broader picture look the next day. You need to be as comfortable inspiring our team as you are planning annual budgets! You’ll demonstrate that: • You’ve led large-scale (200+ seat) contact or service centre operations with measurable performance improvement., • You can work with customers to deliver exceptional experiences and outcomes. Understanding their challenges and being the advocate for improvement, along-side your leadership team., • You know how to use data, systems, and technology to drive smarter service delivery., • You’re confident managing multiple stakeholders, including senior leadership and key clients., • You can balance commercial accountability with a deep understanding of people and culture., • You’re calm under pressure and thrive in environments, where reliability and trust matter most., • You bring an engaging, empowering leadership style, enabling strong managers to own their domains and grow., • You’re looking for a long-term opportunity to make an impact, work closely with the MD and build your own senior leadership growth plan. The package • £90,000 - £110,000 + bonus., • 26 days holiday plus bank holidays, • Increased pension contribution., • Private Medical Insurance., • Life Assurance., • Hybrid working, with a Southern-Hampshire office (Very flexible setup!) You’ll have full ownership, executive exposure, and the opportunity to build something lasting, while leading a team that genuinely makes a difference.

SUMMARY: We're looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK to provide the highest level of client service! The Field Service Engineer will be responsible for visiting customer sites to install, troubleshoot and maintain Cytek instruments and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Installation, troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, military training or experience, • 2-years experience troubleshooting and repairing Life Science equipment and/or integrated systems (software, optics, fluidics, electronics, etc.), • Work experience with the repair or service of electrical or mechanical equipment is highly preferred., • Previous experience in Flow Cytometry Repair is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Professional level English is a must – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

adi Climate Systems Ventilation Project Manager Location – We are ideally seeking a candidate based in the Midlands who is willing to travel to client sites as needed. If you’re not on-site with a client, you can work from our head office in Birmingham. About the Role As a Project Manager, you will manage all parts of adi Climate Systems projects from start to finish. This includes planning, organising, and implementing solutions. You will work with engineers, contractors, and clients to ensure that projects meet their needs and follow safety standards. Specifically, your key responsibilities will include: • Compiling and organising contract files, verifying customer data and specifications for smooth project initiation., • Reviewing budgets and technical details during the sales handover to ensure alignment., • Creating and maintaining project timelines to keep everything on track., • Coordinating with design engineers to manage contract variations effectively., • Preparing quotations and conducting risk assessments for site installations., • Ensuring project completion aligns with customer requirements and document buy-off., • Presenting project reports and maintaining accurate quotations reflecting changes., • Developing work schedules and assisting in competitive bid proposals., • Managing project resources, track progress, and addressing risks proactively., • Building strong client relationships and conducting value engineering to enhance outcomes., • Overseeing project delivery to meet quality, schedule, and budget standards., • Managing projects ranging from £50,000 to £2 million. About you We would like to hear from you if you have: • Previous experience working as a project or contracts manager in HVAC., • Good technical knowledge in ventilation with experience of Heating, Chilled water, Chiller & AHU installations., • Preferred work experience within food & beverage, automotive and manufacturing sector., • Previous experience in a client facing role., • Ability to price project variations and issue quotes., • Ability to manage projects from conception to completion including all labour & Material requirements., • Ability to input with Pre-construction to design and create project specification. The Benefits • The adi Pit Stop – savings and discounts portal with Reward Gateway, • Healthcare cash plan, • 24/7 GP helpline including private electronic prescription service, • Enhanced Employee assistance programme, • Cycle to work scheme, • Employee referral bonus of £500 for every successful new employee, • Generous holiday allowance, • Celebration days, • Company-wide Christmas party for employees and partners, • Annual employee awards, • Long service awards, • Free workwear The company Find out more about adi – ___ Find out more about adi – Other organisations may call this role a Ventilation Project Manager, Mechanical Systems Project Manager, HVAC Project Manager or Project Manager. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. So, if you’re seeking your next challenge as a Project Manager, please apply via the button shown.

Field Service Engineer / Maintenance Technician - Industrial Automation Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex automation equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK with a focus on South. Why This Company? This leading industrial automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in the UK. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry’s most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality. Rewards & Benefits • £45K – £55K Basic (dependent on experience), • Company Car, • Private Healthcare, • 4 x Life Assurance, • 5% Matched Pension, • Company Credit Card (Travel Expenses), • Overtime (1.25x paid on any hours worked above contracted 39 hours per week), • 25 Days Holiday + Bank Holidays About The Role As a Field Service Engineer / Service Technician you will work from a home office and be responsible for: • Operating in an 80% mechanical and 20% electrical role., • Working within a service engineering team supporting pharmaceutical manufacturers in the UK with a particular focus on the South., • Attending a low number of customer calls as each case can be extremely complicated and time consuming., • On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training., • Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs., • Working with the engineering planner to coordinate activities and movements., • Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair., • Completing service visit reports. About You The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery. Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling in the UK and spending nights away from home when needed. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery. A valid local driving license is required, as is the right to work in the UK. My client doesn’t offer sponsorship. Interested in this role? Here’s what happens next… Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. Job Ref: 162-3773-LI Field Service Engineer / Maintenance Technician Location: Ideally South UK or Midlands – Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey, Northampton, Birmingham, Bedfordshire, East/West Sussex Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Mechanical Components, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Conveyors, End of Line Production Equipment, Food Processing Machinery, Pharmaceutical Automation, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Cleanroom, Sterile, Centrifuge, Capital Equipment

Our client is a global market leader looking for Installation Manager with strong welding experience to lead their depot team and manage pipework installation projects. This is a great opportunity to advance your career in a role that combines team leadership with hands-on project management. As the Installations Manager, you will be central to the company's service delivery, managing a depot-based team overseeing workshop operations and planning projects. You’ll visit customer sites to manage the installation of pipework, ensuring every project is completed efficiently and to the highest standard. On offer: 25 days holiday plus 8 bank holidays (option to purchase additional), company performance bonus, company car or van, enhanced pension scheme, 4x Death in Service benefit, private Medical Insurance and a dental plan. What you’ll be doing: • Lead and mentor a team of welders, installers, and an apprentice., • Manage the day-to-day operations of the depot workshop., • Plan and execute pipework installation projects from start to finish., • Prepare project drawings and manage subcontractors for quotations., • Provide exceptional technical support and service to all customers., • Ensure all work complies with the highest quality and safety standards., • Build and maintain strong, lasting relationships with key clients. Who they’re looking for: • Proven experience leading a field service or fabrication team., • A strong background in welding, pipework installation, and fabrication., • Ability to plan, manage, and execute technical projects effectively., • Excellent communication and customer service skills., • Proficiency with MS Office and diagnostic software., • A full UK Driver's Licence. If you have the leadership skills and fabrication experience to succeed in this role, we would like to hear from you, apply now!

About Le Creuset At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story. The Recipe for Success: As a Regional Account Manager at Le Creuset, you will be responsible for maximising sales performance, enhancing brand visibility, and maintaining our premium positioning across independent and regional accounts within your designated territory. This role requires a strategic and customer-focused approach to account management, ensuring consistent execution of national marketing initiatives, exceptional in-store and online brand representation, and the development of strong, long-term customer relationships. You will play a key role in identifying growth opportunities, delivering against sales targets, and embodying the brand’s heritage of quality and innovation in every interaction. This role is a fixed-term contract for 12 months, with standard working hours of 35 hours per week, Monday to Friday. The role involves regular travel across the South and South East of England, covering a territory from Cornwall to Essex. As such, candidates must be comfortable with frequent travel and overnight stays as part of their routine. A full UK driving licence and a high level of flexibility are essential to succeed in this role. What’s on your Daily Menu? • Sales Targets: Meet annual and monthly net sales revenue, volume, and distribution goals as set by the National Sales Manager., • Marketing Execution: Implement national marketing campaigns and ensure premium brand representation both in-store and online., • Account Management: Maintain and grow existing accounts, ensuring high standards in merchandising and product ranging., • Customer Insight: Develop a deep understanding of each customer’s business model, challenges, and strategies., • Call Planning: Conduct a minimum of 15 calls per week, including business reviews, product presentations, merchandising, training, and issue resolution., • New Business Development: Identify and secure new business opportunities to meet annual growth targets., • Administration & Compliance: Keep internal teams updated on customer changes and manage co-op funds and adherence to agreements., • Reporting & Meetings: Provide weekly updates, confirm itineraries, and attend meetings, trade shows, and briefings as required. The Perfect Blend: Your ingredients for Success • Minimum 2 years’ experience in B2B sales or retail management within the housewares sector., • Solid understanding of the housewares market, trends, and customer needs., • GCSE-level (or equivalent) qualifications in English and Maths., • Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)., • Strong customer service and relationship-building skills., • Highly organised, able to manage multiple accounts across a large region., • Self-motivated, proactive, and solutions-focused., • Full UK driving licence and willingness to travel, including overnight stays. Why Join Our Table? At Le Creuset, you will find your seat at our table, which is a colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments. Diversity & Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential. Ready to Stir Things Up? Apply now and help us create exceptional experiences, one customer at a time.

Business Development Manager We are seeking an ambitious and energetic Business Development Manager to join 1000 Mile Travel UK, a leading global host agency, and a brand of CTM. This role is a hybrid position, with a combination of work from home and the London office London. This role will be integral to the growth of the 1000MTG business, generating SME corporate business sales, independent contractor acquisitions, underpinned by 1000MTG/CTM technology suite and global airline and hotel content. The role provides the opportunity to be part of a growing business and covers all sales aspects, supporting implementation and maintaining relationships with those clients. This is a national role and means the UK is your oyster. Your responsibilities will span all sales aspects from creating and managing a healthy sales pipeline to winning and closing this business, supporting implementation, and maintaining relationships with those clients. Additionally, you will provide vital sales support to new and existing independent contractors in our network to help grow their portfolios through your own pipeline and theirs, helping them convert their leads. Who will you be working for: 1000 Mile Travel Group is a leading host agency network in the travel industry, providing support and resources to independent contractors (ICs) and travel professionals, enabling them to thrive in their businesses. As a forward-thinking company, we are dedicated to delivering exceptional service and fostering growth within our network. 1000MTG has two types of clients: the traditional client whom we service and book for corporate travel and leisure travel, as well as the independent contractor (IC’s) who book this travel for their clients. We classify our relationship with our ICs as a forming a partnership with them, and this role is integral in aiding their success from the moment we start speaking. 1000MTG specializes in converting travel careers into businesses and helps those businesses grow. As a forward-thinking company, we are dedicated to delivering exceptional service and fostering growth within our network. 1000 Mile Travel Group was founded by two long-standing travel industry professionals from a bold idea: that experienced travel advisors deserve the freedom to build their own businesses on their own terms, with lifestyle and flexibility at the forefront. At 1000MTG, we exist to help travel advisors and business owners work to live, not live to work, while still benefiting from the technology, support, and community that drive success. Company’s Purpose & Vision: We are deeply motivated to help experienced travel consultants turn their already successful careers into their very own travel businesses and help existing travel businesses grow, all underpinned by the 1000 Mile Travel support network. Responsibilities & Duties: • Able to develop and articulate 1000 MTG’s value proposition for potential customers., • Continually source, generate & secure new corporate business, small to medium lead sourcing, including CTM lead programme, cold calling, face-to-face appointments, and supplier and business networking., • Achieve targets, ensuring every effort is made to win new clients and implement as trading., • Has strong industry relationships and is well-regarded, • Sales & CRM Management with customer account management during implementation, acting as supporting customer continuity with the Travel Expert in a client-facing sales role to win new business., • Ensure sales initiatives and pipelines are aligned with the overall strategic business direction of 1000 Mile Travel, • Create innovative initiatives, which contribute to maintaining and growing the value proposition of 1000 Mile Travel Group., • Monitor, investigate, and provide market intelligence on all competitor activity., • Represent 1000MTG with integrity at relevant industry functions, whilst identifying new opportunities to market 1000 Mile Travel. This includes ad-hoc global internal call requirements., • Work closely with our internal partners, the CTM Sales team, and collaborate with all departments and teams., • Commitment to a minimum level of specific performance goals set out in a Performance Planning and Development Agreement Education and Experience • 3 years of work experience in B2B sales with proven ability to meet or exceed quota., • Demonstrated prior success in selling corporate travel is preferred., • Experience in consultative, solution-based selling., • Strong financial and business acumen., • Excellent written and verbal communication skills., • Ability to work as part of a virtual team. Knowledge, Skills, and Abilities • Proven successful track record in sales within the travel industry., • Understanding the needs of Travel Experts and small to mid-sized customers' value in today's market., • Passion for sales and a demonstrated ability to build and nurture client relationships., • Demonstrated ability to communicate, present, and influence credibly and effectively., • Working knowledge of agency operations to look credible in front of clients and internal operational teams., • Ability to work independently, developing action plans and implementing goals and objectives., • Self-driven and able to work independently with minimal supervision., • Excellent negotiation skills and a high level of business acumen., • Previous experience selling travel technology., • Existing travel supplier network., • Existing customer lead pool., • Not afraid of cold calling and short life cycles of leads., • Excellent written and verbal communication skills., • Excellent time management and problem-solving skills., • Professional manner and appearance., • Strong interpersonal skills., • Strong analytical and presentation skills., • Strong commercial skills., • Account management/partnership experience would be an advantage. Flexible work arrangements are available. Depending on the role, location, and business needs, colleagues may work onsite, hybrid (combination of in-office and virtual). CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at .

About Us Four Anjels are a fast-growing bakery business in the food service and premium retail sector. We supply a range of the highest quality artisan sweet bakery treats. Our small, dynamic team works together collaboratively with a drive for results and a shared passion for quality. Four Anjels has recently joined the Olidor Group, a growing portfolio of companies within the food industry. The Olidor Group also includes Brusco Food Group, an industry expert in ingredients supply, Karimix, a specialist worldwide inspired sauce producer, and The Original Baker, a producer of premium artisan baked goods. About the Role We’re looking for an experienced Managing Director to provide strategic, commercial and operational leadership for Four Anjels, driving forward ambitious growth plans whilst ensuring an exceptional workplace culture across our bakery and office teams. The successful candidate will have experience of leading successful, high growth SMEs and will bring engaging and inspiring leadership skills and commercial acumen. Relevant food industry experience is essential, with at least 5 years in a senior leadership role in food manufacturing. The MD will report direct to Olidor’s CEO and will have responsibility for all Four Anjels teams. This role offers excellent opportunities for personal and professional development with the potential for future career growth within the wider Olidor Group. Key Responsibilities • Develop and deliver the strategic business plan, driving business growth and continuous improvement., • Strong participation in business development activities working in conjunction with the commercial team to drive rapid growth in the business., • Support operational leadership with the delivery of efficient and effective production ensuring ongoing competitiveness to meet customer needs., • Lead and inspire the Four Anjels team, with clear, open and transparent communication, encouraging an environment of psychological safety with two way involvement across the organisation., • Foster a high performance culture with an engaged, collaborative and accountable team., • Take responsibility for overall financial performance including maximising profit and managing budgets., • Represent Four Anjels positively when meeting customers and suppliers and attending trade or industry events., • Lead, mentor, coach and line manage the management team., • Chair monthly Senior Management Team meetings and hold monthly Business Updates for the Four Anjels team., • With the People team, assess resource needs and support the recruitment, onboarding and retention of high quality new starters., • Resolve any escalated customer, supplier, product or people issues., • Promote a food safety culture, supporting the Technical team to maintain our AA BRC grade., • Take overall responsibility and accountability for Health and Safety., • Oversee contracts with service providers., • Any other duties as reasonably required to ensure the smooth running and effective leadership of Four Anjels. Jobholder’s Competencies, Skills & Experience • At least 2 years experience as Managing Director or 5 years in a relevant Director role and ready to step up to the next challenge., • Demonstrated experience of crafting and executing well thought out business plans to drive profitable and sustainable growth., • Track record of driving change and achieving positive results in a growth business., • Engaging and inspirational leadership skills., • Ability to translate strategic plans into clear actions and Key Success Measures., • Flexible about adopting a hands-on approach as needed., • Ability to remain calm and logical in a fast-paced organisation., • Commercial and entrepreneurial, with a business owner mindset., • Financial awareness with data analysis and problem-solving skills., • People focused, able to build trust, lead positive culture change and develop effective working relationships at all levels., • Clear verbal and written communication skills, effective listening skills and an inclusive and collaborative approach., • Highly organised with the ability to manage multiple projects and manage the team’s workloads to ensure KSMs are achieved., • IT literacy, including Outlook, Excel and Word., • High standards of numeracy, literacy and attention to detail., • Growth mindset, with a continuous improvement approach., • Open and honest with high standards of personal integrity., • Ambitious with the drive to set bold goals. Salary: From £100K pa (dependant on experience and skills) + Company car/car allowance, + bonus + benefits. Working Arrangements: 37.5 hours per week, predominantly onsite due to the nature of our food manufacturing business. Location: Bishops Cleeve, near Cheltenham, Gloucestershire.

About TriDri At TriDri, we’re redefining activewear for the imprint market with affordable, high-quality, fashion-forward athleisure blanks. Since launching in 2016, we’ve become a leading name in sports and athleisure, offering over 100 versatile styles that inspire creativity, movement, and self-expression. With customers across the UK, Europe, and the US, our reach continues to grow through innovation and collaboration. Behind every product is a team as dynamic as our designs — flexible, friendly, and forward-thinking. We thrive on creativity, collaboration, and turning ideas into impact. Quality, sustainability, and style are at the heart of everything we do, empowering others to create with confidence and make their mark. About The Role TriDri, a fast-growing sports and athleisure brand, is seeking 2 passionate, self-driven Brand Ambassadors, to cover the Midlands and South Wales and the South of England. You’ll represent our bold, forward-thinking brand — building relationships, growing awareness, and driving sales through engaging presentations, training, and exceptional service. This remote, customer-facing role blends sport, fashion, and strategy — perfect for someone who loves connecting with people and making an impact. A typical week includes: • Monday - Thursday: On the road - visiting customers, delivering presentations and building long term relationships in your territory, • Friday: Working from home - completing reports, planning and admin. Key Responsibilities: • Build and maintain strong customer relationships through regular visits and clear communication., • Deliver engaging product and brand presentations, plus training sessions for customers and internal teams., • Develop deep product knowledge across the TriDri range and share it with enthusiasm., • Drive brand awareness through authentic storytelling and meaningful connections., • Keep TriDri top of mind by providing outstanding service and proactive follow-up., • Identify new business opportunities while nurturing existing accounts., • Collaborate with the sales team at trade shows, exhibitions, and meetings across the UK., • Report weekly and monthly on customer insights, trends, and forward strategies., • Achieve monthly and annual sales targets to support overall brand growth. What we’re looking for • A confident communicator and natural presenter, comfortable engaging at every level., • Independent, proactive, and resourceful — thrives when working autonomously., • Creative and adaptable problem-solver with a flexible, can-do attitude., • Commercially driven, with a passion for finding new business and driving sales., • Customer-focused, skilled at building and maintaining strong relationships., • Brand-conscious, embodying TriDri’s values in every interaction., • Organised and efficient, managing time, travel, and admin with professionalism., • Trend-aware, staying up to date with products, fashion, and market activity., • Collaborative team player who contributes to a positive, dynamic culture., • Tech-savvy, confident with Microsoft Office and quick to learn new systems., • Full UK driving licence (essential for travel). Why join TriDri • Join a fast-growing, forward-thinking, sustainable athleisure brand., • Enjoy the flexibility of a remote role supported by a close-knit, inspiring team., • Access ongoing training and development to grow your skills., • Benefit from a competitive salary with performance-based incentives., • Represent TriDri at national trade shows and brand events. Competitive Basic + Bonus/Commission + Car

Android Developer – SaaS / Field Service Platform Salary: £60,000–£70,000 Location: Ireland or UK (preferably NI or Leeds area) Work pattern: Fully flexible hybrid (remote-friendly) Our client is a multi-award-winning SaaS company that has built one of the UK and Ireland’s leading mobile workforce management platforms. Their software enables field-based teams in construction, facilities management, and fire & safety to manage jobs, assets, and communication in real time. With over a decade of product evolution behind them, they’re recognised for their innovation, customer support, and industry impact. They’re now seeking an Android Developer to join their engineering team and help shape the next phase of their mobile platform’s evolution. You’ll be part of a close-knit, cross-functional product team, collaborating with designers, backend engineers, and testers to build reliable, user-friendly applications that keep thousands of field workers connected daily. The role This is a hands-on, full-lifecycle development role. You’ll design, build, test, and deploy Android applications used by a wide variety of clients, ensuring performance and stability across devices and versions. You’ll contribute to new feature development, improve existing functionality, and play a part in defining mobile standards and best practices within the team. Tech stack & requirements • Solid commercial experience developing Android apps using Kotlin and Java, • Strong understanding of RESTful Web Services and API integration, • Skilled in Google Play deployment, release management, and version control (Git), • Knowledge of Android SDK, Material Design, and mobile UI/UX best practices, • Experience with unit testing, instrumentation testing, and debugging tools, • Familiarity with offline data handling, push notifications, and background services, • Advantageous: exposure to mobile/web app interoperability or hybrid frameworks, • Approx. 4 years’ experience in commercial Android development What’s on offer • Salary: £60,000–£70,000, • Flexible hybrid working – remote-friendly with optional access to Belfast HQ, • Refurbished modern office (2023), • Career development through continuous training and skill growth, • Supportive, family-run culture with a collaborative and approachable team, • Occasional travel for strategy or social meetups This role suits an Android engineer who thrives on building polished, production-grade mobile apps that solve real-world problems for on-the-go teams. You’ll join a growing SaaS business where innovation, autonomy, and flexibility are genuinely embedded in the culture.

Company: Our client is a global leader in agricultural solutions, focused on advancing animal nutrition, forage management, and sustainable farming practices. With a strong research base and long-standing relationships with distributors and producers, the business delivers proven, science-based products that improve animal health, feed efficiency, and farm profitability. Opportunity: This is a key commercial role responsible for managing sales across Anglia and the East Midlands. The Regional Business Manager will develop and grow sales of a leading range of forage inoculants and yeast-based solutions through a combination of direct farm engagement, distributor management, and technical sales support. Responsibilities: • Manage regional territory to maximize sales and profitability of branded products., • Develop strong relationships with distributors, agents, and key farm customers., • Deliver agreed sales targets and margin objectives., • Support and train distributor representatives and agents on product knowledge and technical selling., • Conduct on-farm service support including forage sampling and analysis., • Coordinate and contribute to local marketing initiatives such as agricultural shows and distributor events., • Provide technical presentations to farmer groups and influencers on forage production and ruminant nutrition., • Collaborate with marketing, product management, and customer service teams to ensure high-quality customer experience., • Attend national exhibitions and regional meetings representing the company., • Partner with the Finance team on debtor control, ensuring timely collections and healthy AR for the territory, • Attend and contribute to regular national sales meetings, sharing territory performance, pipeline, and best practices., • Deliver agreed personal development objectives in line with company standards. Candidate Requirements: • Minimum 2 years of technical sales experience within the dairy or ruminant feed sector., • Strong understanding of forage production, silage management, and ruminant nutrition., • Proven success in sales to farmers or agricultural distributors., • Strong IT literacy (Microsoft Office, CRM systems)., • A degree in Agriculture, Animal Science, or a related discipline is preferred., • Experience with feed rationing or diet formulation would be an advantage., • FAR accreditation or knowledge of monogastric nutrition would be beneficial., • Exposure to key account management and distributor training would be an asset., • Proven B2B sales management experience with farmers/distributors; full UK driving licence Remuneration: A competitive package will be offered, commensurate with experience and overall fit for the position. To apply, please submit your resume and cover letter in Word format, outlining your qualifications and relevant experience.For further details, please feel free to get in touch at .

National Sales Office Manager Location: UK (National Travel Required) Salary: £70,000 + Bonus + Car Allowance Elevation Recruitment Group is looking for an experienced National Sales Office Manager to lead and drive the performance of regional sales offices across the UK for a specialist distributor and manager of electrical cables and accessories. This is a fantastic opportunity for a proven sales leader to make a real impact in a fast-paced, B2B sales environment within the cables and industrial products sector. The Role: You will oversee multiple regional offices, leading Office Managers and their teams of Inside Sales Executives and Customer Satisfaction Administrators. Your focus will be on achieving national sales targets, standardising operations, enhancing customer experience, and driving profitable growth. Key Responsibilities: • Lead, motivate, and develop Sales Office Managers and their teams to deliver sales excellence., • Drive national sales strategy, set targets, and monitor performance through KPIs., • Standardise sales processes and reporting across all offices to improve efficiency., • Build and maintain strong relationships with key customers, distributors, and partners., • Analyse performance data, identify opportunities, and implement continuous improvement initiatives. What We’re Looking For: • 5+ years’ experience in multi-site sales management, ideally within cables, electrical, or industrial products., • Proven track record in driving growth across multiple teams and markets., • Strong leadership, strategic planning, and analytical skills., • Exceptional communication, negotiation, and stakeholder management., • High proficiency in CRM and ERP systems., • Willingness to travel nationally (approx. 40–60% of the time). Benefits: • Competitive salary package with 40% Bonus, • £8,000 Car Allowance for the year, • Pension scheme, • Death in service

Sales Executive – Metal Stockholding Location: Peterborough (Remote – open to candidates based south of the Midlands) Salary: £30,000-£60,000 per annum (depending on experience) + Commission Reference: SALES-PET-DB Are you a driven sales professional with experience in the metals industry? Do you have the hunger to build a desk from the ground up – developing new business, managing key accounts, and delivering results? Aspion Search is proud to be supporting a leading, family-run metal stockholder and processor specialising in mild steel, stainless steel, and aluminium. The company has built an excellent reputation for service, quality, and reliability – and now seeks a talented Sales Executive to help expand their customer base and strengthen existing relationships. Key Responsibilities • Develop new business opportunities., • Manage customer accounts, ensuring high levels of service and repeat business., • Prepare and follow up on quotations, negotiating prices and terms confidently., • Build strong, long-term relationships with decision-makers., • Work closely with internal teams to ensure orders are processed efficiently and delivered on time., • Identify market trends and opportunities to drive growth and profitability., • Maintain accurate records of sales activity and pipeline performance. Requirements • Proven experience in sales, ideally within metal stockholding or fabrication., • Strong business development skills and the confidence to start a desk from scratch., • Excellent communication and negotiation skills., • Commercially minded, target-driven, and highly motivated., • Able to work independently and manage your own time effectively. Benefits • Competitive salary and commission structure., • Fully remote role (with occasional site visits)., • Strong back-office and operational support from the Peterborough site., • Genuine opportunity to shape and grow your own desk., • Long-term career progression within a stable, well-established business. To Contact Direct Daniel Barnett Senior Executive Consultant 0151 209 2050 At Aspion, our core values are built around transparency, innovation, passion, and collaboration. We are committed to open communication and the protection of your privacy. Please visit our website to view our latest GDPR and data protection policies.

Trina Tracker, a global leader tracker solutions provider and business unit of Trina Solar is looking for talented multi-cultural professionals to participate in its international growth. Trina Tracker is positioned among the 5 top global tracker companies with projects deployed in more than 40 countries. Pioneers in R+D+I, we design trackers solutions focused to obtain maximum energy yield at a minimum cost. As Trina Solar Tracker continues to expand its capacity, improves its technology and enters new markets, Trina Solar Tracker is always looking for people who are hard-working and passionate about solar energy. From research and development to sales and marketing to manufacturing, Trina Solar Trackers looks for people who thrive in exciting, challenging and dynamic work environments to become a part of our dedicated team of professionals and contribute daily to bringing clean, reliable and cost-effective solar energy solutions to customers around the globe. Join us and our mission to promote and develop solar energy as a source of clean, renewable energy for all. For our team in UK/Ireland, we are currently looking for a Key Account Manager UK/IRELAND Responsibilities: • Continuously establish and develop business relationships with new and existing customers, expanding sales coverage of the company in UK&IRELAND and providing strong service to the new and existing accounts, • Contribute to the design, development and implementation of the company’s sales plan in UK&IRELAND., • Proactively find new accounts to develop additional business in the region., • Identify and develop key accounts in the UK&IRELAND markets. Negotiation and follow up of contracts, • Manage entire selling process from forecasting to actual product delivery and payment collection for all the key accounts, staying in close contact both with customers and the company’s related internal departments, • Communication with customers on issues relating to their upcoming projects, • Coordinate with Back Office to ensure availability and timely delivery of tracker solution, and to advise customers of delivery status, • Maintain close relationship and communication with existing key accounts to understand their needs regarding technical, financial, logistic and marketing support, and organize internal resources to meet those needs and identify new business opportunities, • Analyze and monitor account customer data, and develop reports on a regular basis based on customer information and development trends, • Ensure effective reporting of all activities under of the managed accounts to the Regional Director on a weekly / monthly / quarterly basis, • Represent the company in local and national exhibitions and conferences, • Stay up to date with market information, including competitors and customers benchmarking and technical and financial market requirements, • Rolling Forecast Requirements: • Minimum 5 years previous experience within a similar role in an international in the PV sector., • Bachelor’s/master’s in civil, Industrial Engineering, Business Administration, • Strong bias for customer satisfaction, • Strong interpersonal skills, able to influence peers, • Proactive self-starter and problem solver, • Strong negotiation and communication skills, • Innovative Dynamic and thrives under an ever-changing market., • Self-motivated and able to effectively manage His/her time., • quick thinker, proactive,, • Passionate in their approach to the Industry and able to promote this passion in a professional manner regardless of the level of the clients he is addressing., • Flexible to travel. Languages Natives languages skills in English, other languages a benefit

Overall Job Purpose To develop and maintain strong, long-term relationships with both new and existing clients through regular customer visits, with the aim of securing new door orders in line with agreed sales targets and supporting the company’s growth objectives. Key Objectives • Generate sales enquiries for quotations to be produced in line with agreed company targets and personal key performance indicators (KPIs)., • Achieve and exceed agreed sales order targets., • Manage own diary and generate appointments with potential customers, contractors, architects, and end users., • Apply knowledge and experience to sell the features and benefits of the company products to a variety of prospective customers., • Produce monthly sales order forecasts., • Attend and input into monthly sales meetings., • Visit sites and prepare accurate site surveys., • Prepare accurate and detailed enquiries from discussions with the client and report back to the relevant office staff., • Follow up quotations in a timely manner and record progress updates on CRM and forecast sheets., • Maintain up to date customer records in CRM., • Effectively deal with any customer dissatisfaction, escalating any issues as required., • Liaise with the sales estimators and/or technical team as required., • Produce annual sales forecasts to assist in preparing company budgets., • Report any market intelligence such as competitor’s new products, revised pricing etc., • Produce customer success stories (photos and customer comments) to feed into company marketing activity., • Contribute to continuous improvement of existing and new product ideas. PERSON SPECIFICATION All criteria detailed below are essential, unless stated as “D” (desirable). Education and qualifications • Relevant sales and/or engineering qualifications (D). Experience, knowledge and understanding • Minimum 3 years’ experience in a similar Regional/area sales management role., • Demonstrate knowledge and confidence in dealing with colleagues to ensure they are following correct procedures., • Good knowledge and understanding of customer concepts and use of relationship database (Insightly or equivalent)., • Understanding and achieving Key Performance Indicators., • Proficient in the use of Microsoft Programmes (in particular, Microsoft Excel)., • Experience working with confidential information and within the parameters non-disclosure agreements., • Experience in a manufacturing/engineering environment (D). Skills • Strong planning and organisational skills., • Strong commercial awareness and ability to manage situations and customers’ expectations to achieve win-win outcomes., • Technical knowledge of company products and those of other manufacturers (D)., • Ability to co-ordinate with supervisors, managers, customers and engineers., • Strong people and communication skills with team members and customers. Personal qualities and commitment • Hard-working and motivated., • Committed to providing excellent customer service., • Professional and customer focused., • Ability to use initiative, work independently and as part of a team., • Flexible approach to work tasks with a willingness to support the business where required., • A proactive ‘can-do’ attitude., • Meticulous, with an eye for detail., • Ability to effectively manage competing deadlines. Other factors • Clean driving licence is essential with regular travel to various customer sites., • Flexible and adaptable approach to working hours and job tasks as required., • Right to work in the UK. WHAT WE OFFER At Clark Door we believe in rewarding our team and supporting your growth. Here's what you can look forward to: • Compensation - Basic salary up to £50k with achievable OTE of £65k-70k, • Company Car/Vehicle Allowance - Receive a company vehicle or allowance to support your role and client visits., • Career Development – Grow with us through structured training, development pathways, and clear career progression opportunities., • Generous Annual Leave – Enjoy 33 days of annual leave, inclusive of bank holidays, to rest and recharge., • Birthday Off – Celebrate your special day with an extra day off, no annual leave required., • Loyalty Reward Scheme – Earn an additional day of annual leave after 3 and 5 years of continuous service, recognising your dedication., • Life Assurance – Peace of mind with life cover at 4x your basic salary., • Holiday Flexibility – Access our holiday purchase scheme to tailor your leave to your lifestyle., • Financial Benefits – Company pension contributions and employee discounts to support your financial wellbeing., • Family-Friendly Policies – Enhanced maternity and paternity leave designed to support you through life's big moments., • Health & Wellbeing – Stay active with our cycle-to-work scheme and benefit from additional store discounts., • Employee Referral Scheme – Recommend great people and earn bonuses through our referral rewards programme., • Sick Pay Support – Company-funded sick pay provides security when you need it most.

Location: Home-based with regular travel to partners as needed Reports to: Head of Employer & Partner Provider Relationships Salary: £45,000 plus excellent benefits and bonus package (to be discussed at interview) Closing Date: 27th November 2025 About the role: Promoting the value of good management and leadership is a key growth area for CMI in line with our strategic objectives. We are looking to recruit an ambitious and proactive B2B sales relationship manager who has a proven track record of driving strategic and commercial sales growth by engaging employers and private training providers. The role is fast paced, target driven and a classic mix of developing new business (70%) and growing sales through existing relations (30%). We are inviting applications from individuals who are comfortable in managing an annual sales opportunity pipeline of circa £3 million by liaising with C suite executives at Chief Executive, Director level by promoting apprenticeships and or related management development solutions. Location wise, you will be based ideally around the Midlands area however we are flexible for the ideal candidate. Your CV should demonstrate strong experience and a successful track record in a sales or business development capacity across other leading professional bodies and or training providers. Ideally you will possess a strong network of customer contacts across our target audience group. You will be a key member of a great national sales team operating within the UK Employer and Partner Provider Partnerships space. We offer an attractive salary and bonus package along with a wide suite of company benefits including bupa medical cover, flexible working and career development opportunities. Responsibilities: • Grow CMI’s presence and identify sales growth opportunities by engaging leading private training providers and employers across the Midlands region ., • Develop and manage a sales pipeline of £3 million annually. Primarily by securing new business clients as well as managing an existing client base that leads to sales and long term partnerships., • Lead strategic engagement with C suite decision makers at Chief Executive, Director and Head of Capacity around CMI’s vision for better management and leadership. Understand customer pain points, ambitions and strategically align the value of our customer offering as a solution., • Liaise with relevant internal stakeholders at CMI to develop innovative engagement models and marketing solutions to drive customer engagement. Identify and implement new working practices and processes to improve the customer journey and experience with CMI leading to positive Net Promoter Scores (NPS). About you: We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience. • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do., • Proven track record of sales success and developing strong customer relationships across private training providers., • Managed an individual annual sales opportunity pipeline of circa £3 million. Regularly qualifying the quality and strength of the opportunities across the customer portfolio., • Demonstrable track record of primarily developing new business opportunities and self generating new leads., • Grown business through upselling / cross selling across existing client portfolio., • Has developed innovative solutions to drive engagement and improve customer journey and experience leading to uptake of products and services., • Confident in developing and undertaking sales presentations to a senior audience. Comfortable in networking at large industry leading conferences and events., • Regularly looking for opportunities to self develop and learn new skills., • Managed a sales pipeline by using Salesforce CRM. Why CMI: Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development. It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees: • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Kettering provide comfortable collaboration spaces for team get-togethers, • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday, • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support, • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join, • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice, • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year, • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months About us: The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace. Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way. We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

THE POSITION Armstrong International is a family-owned company founded in 1900 and managed today by the 5th generation of the Armstrong-Bloss family. Recognised worldwide as a leader in its field with more than 1500 employees in the USA, Europe and Asia, Armstrong International's main objective is to develop intelligent solutions to improve plant performance and reduce energy consumption and emissions into the environment, while guaranteeing an enjoyable experience. As experts in thermal installations, our aim is to improve our customers' energy efficiency and safety, while helping them to meet their commitments to reduce carbon emissions. Our European headquarters, set up in Herstal (Liège) in 1969, manages more than 40 countries (Europe, Middle East, Africa) through a network of more than 60 representatives and 5 direct sales offices (France, Italy, UK, Germany, Middle East). The sustained growth of its European Division (220 employees), we are seeking a Thermal Systems Engineer to join our team in the United Kingdom. TERRITORY UK Office based with majority of time spent around GB on site. ARMSTRONG SERVICE Our service Engineers and Technicians work with major industrial groups (petrochemical, chemical, food, pharmaceutical) to provide various services: • Steam Trap surveys and Thermal Assessments., • Identifying and implementing energy and CO2 savings solutions., • Enhancing the reliability of thermal distribution networks and systems., • Engineering studies from feasibility to detailed design. CORE OBJECTIVES In this role, you will identify and develop tailored technical solutions to help industrial clients reduce their reliance on fossil fuels and lower their CO₂ emissions, with a particular focus on heat recovery projects. You’ll apply pinch analysis methodologies and design systems that incorporate high-temperature industrial heat pumps. Your work will often begin with detailed audits or thermal mapping campaigns, where you'll be responsible for collecting and analysing client data, modelling both process and utility thermal needs, and estimating associated operational costs. Each proposed solution will include a thorough evaluation of potential energy and CO₂ savings, along with investment assessments and return-on-investment calculations. For industries where reliability and safety are paramount, you will also conduct specialised studies to identify root causes of failure and recommend corrective and optimisation strategies. Once a project’s feasibility is confirmed, in cooperation with our Project Managers, you will work together on detailed solution design and oversee the full implementation process—from selecting subcontractors to managing installation works and final commissioning on site. You’ll be part of a collaborative European team of engineers working across multiple offices. The role involves frequent on-site visits, primarily in UK but with potential for work also across Europe, for data gathering and fieldwork. These site-based activities are balanced by periods of remote analysis and reporting, with flexible working arrangements supported. THE PROFILE You should have a passion for working in the industrial sector and understand the responsibility to our customers of helping them reach their climate pledges and improving safety and efficiency. You will be hardworking, talented and conscientious – able to embrace the Armstrong vision of ‘Create an enjoyable experience for every customer, partner and employee.’ The ideal candidate will be based in the north of England and ideally within 2 hours of our offices in East Manchester. The ideal candidate will have the following pre-requisites. • Degree in Energy or Industrial Thermal Engineering, • Experience conducting system audits (industrial setting preferred), • Industrial Site Experience Required, • Familiarity with utility networks (steam, hot water, etc.) and industrial valves/piping is a plus, • Fluent in English (written, spoken, read) with strong communication skills, • You are resilient, have good organisational skills, and decision-making ability while adhering to safety guidelines., • Proficient in Microsoft Office and AUTOCAD with good general ICT skills, • You are responsible, motivated by fieldwork with frequent travel in the UK and a willingness to travel to Europe if required., • You have a driving licence WORKING CONDITIONS ONBOARDING PERIOD Our company motto is “Knowledge not shared, is energy wasted”. We pride ourselves on our internal coaching and training during all stages of our career. • Typically, 3-month onboarding period., • Technical training at the company’s world class learning centre at our HQ in Belgium along with our various manufacturing sites across Europe., • Shadowing of Senior Engineers on joint surveys. TRAVEL • The candidate is required to travel throughout Great Britain regularly and occasionally internationally to our company HQ in Belgium to adequately perform their role., • Overnight stays away from home is essential to the role and will be frequent. THE PACKAGE This opportunity offers the chance to join a market-leading organisation that’s part of a well-established and internationally respected group. You’ll become part of a skilled and supportive European team made up of engineers, project managers, and technicians, working together across borders on impactful projects. The role itself is rich and varied, combining technical depth with client-facing engagement, set within a dynamic environment that encourages innovation. Beyond the professional challenges, there’s immense personal satisfaction in contributing directly to the decarbonisation of industrial operations and the reduction of energy consumption. We offer a competitive salary aligned with your experience, alongside many practical benefits. • Salary Negotiable, • Inclusion in the company bonus scheme, • Fully Expensed Company Car, • Company Laptop & Smartphone, • Company Credit Card & Expense Account, • Private Health Insurance, • Company Pension Scheme, • Professional Registrations To apply, please attach a cover letter.

As IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology running smoothly. This team is at the heart of keeping our people productive—resolving technical issues, setting up and maintaining equipment, and ensuring our technology runs smoothly. No day will be the same and your excellent customer service skills and top rate technical knowledge will ensure a fantastic experience for our customers. Our IT Service Desk team work a split 3 days in the office and 2 working from home on a rota planned 3 months ahead. After training you would be expected to join this rota and split your time between home and our head office in Andover Key responsibilities: • Act as the first point of contact for IT support, handling queries via phone, email, and walk‑ups in a professional and friendly manner., • Log, prioritise, and resolve incidents and service requests in the service desk ticketing system, ensuring accurate and complete documentation., • Provide first line (and where appropriate second line) technical support for hardware, software, mobile devices, and business applications (e.g. Windows 11, Office 365, iOS/Android)., • Support the build, configuration, and deployment of laptops and other end‑user devices, following agreed processes and security standards., • Monitor and manage ticket queues to ensure SLAs, KPIs, and response times are met, escalating issues when required., • Collaborate with colleagues across IT, including second and third line teams, to investigate and resolve more complex technical problems., • Contribute to continuous improvement by identifying recurring issues, feeding back on processes, and suggesting ways to enhance the colleague experience., • Follow agreed procedures and controls to maintain system security, user access, and data integrity.