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Job Description Customer Success Manager Up to £40,000 basic + performance bonus (Depending on experience) Cheltenham / Work from home Monday & Friday The i2i Snapshot - Working with one of the most exciting Ai powered platforms who are supporting some of the biggest brands in the UK - Modern

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. This is a hybrid, full-t

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

We are currently looking for a Strategic Customer Success Manager - REMOTE. At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Develop and maintain strategic relationships with ~20 enterprise customers, exceeding $2m in total ARR.

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Serve as a trusted point of contact for customer inquiries, ensuring seamless communication with Customer Support. Contri

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. Customer Success Manager, fluent in Italian. The Customer Success Manager supports accounts of strategic importance to PitchBoo

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. About the Customer Success Team.

Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within th

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deli

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. You will act as a

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

A fintech scale-up in London is seeking a Customer Success Manager to ensure customers maximize value from solutions. The ideal candidate will oversee customer onboarding, monitor satisfaction, and act as a liaison between sales and product teams.

A leading customer success company is seeking a Customer Success Manager to build strong relationships and ensure customer satisfaction in the UK. You will manage a portfolio of clients, drive success metrics, and collaborate with various teams to tackle customer challenges. Ideal candidates are cur

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. Exceptional communication and a strong background in Customer Success are required. In this role, you will manage customer relationships en

A leading fintech company in the United Kingdom is seeking a Customer Success Manager to engage with customers and enhance their experience using the Airwallex platform. The ideal candidate will have at least 2 years of experience in customer support or account management, possess strong communicati

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.

A progressive healthcare technology firm in Greater London is seeking a Customer Success Manager to drive onboarding and adoption for SMB customers. The successful candidate will build strong relationships, ensuring customers feel supported and engaged. Responsibilities include customer training, mo

Customer Success Manager – Payments.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

Customer Success Manager (CSM) for the UK. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We are currently expanding our Customer Success team, and we’re looking for a new colleague as.

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Italian- Customer Success M

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client’s busi

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. As a regional customer success manager, you are responsible for the post-sale customer experience, providing best pra

We are looking for an Customer Success Manager who will partner with our Client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager - Ecommerce, Retail, Payments - London - £60K. The Customer Success Manager will be responsible

A leading security solutions provider is seeking a Customer Success Manager in Greater London. The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Successful candidates will have over 2 years in customer success, experience with complex software, and strong communication skills. A leading cloud platform company is seeking a Customer Success and Onboarding specialist. This remote position requires managing customer implementations and ensuring

If you are a collaborative Customer Success Manager who thrives on ownership and can combine strategic thinking with day-to-day execution to build a successful customer success framework, then please apply now!. This is a Founding Customer Success role where you will build the Customer Success frame

A leading tech company in Greater London seeks an experienced Enterprise Customer Success Manager to drive the integration of AI solutions for legal and professional services. This role involves building strong customer relationships, ensuring value realization, and leading training sessions. Candid

We are seeking a customer facing, focussed and analytical Customer Success Manager. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Customer-obsessed: Act

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Customer Success Manager – Italian Speaker. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo

Currently scaling its Customer Success function to enhance customer outcomes and long‑term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer-facing position. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. You adapt to whatever’s needed to drive customer success at speed. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.

A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote posi

Strategic Customer Success Manager. Strategic Customer Success Manager. Strategic Customer Success Manager (English & Dutch).